EliteBook 850
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User Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Centrino
are trademarks of Intel Corporation in the
U.S. and other countries. SD Logo is a
trademark of its proprietor. Java is a U.S.
trademark of Sun Microsystems, Inc.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2013
Document Part Number: 734762-001
Product notice
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
This computer may require upgraded and/
or separately purchased hardware and/or a
DVD drive to install the Windows 7 software
and take full advantage of Windows 7
functionality. See
http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
To obtain the latest information in this
guide, contact support. For U.S. support, go
to
http://www.hp.com/go/contactHP. For
worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ..................................................................................................................... 4
Top ....................................................................................................................................................... 4
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Buttons and fingerprint reader (select models only) ............................................................ 6
Keys ..................................................................................................................................... 7
Front ..................................................................................................................................................... 8
Right ..................................................................................................................................................... 9
Left ..................................................................................................................................................... 10
Display ................................................................................................................................................ 11
Bottom ................................................................................................................................................ 12
3 Connecting to a network .............................................................................................................................. 15
Connecting to a wireless network ....................................................................................................... 15
Using the wireless controls ................................................................................................ 15
Turning wireless devices on or off ..................................................................... 15
Using HP Connection Manager (select models only) ........................................ 16
Using the wireless button .................................................................................. 16
Using operating system controls ....................................................................... 16
Using a WLAN ................................................................................................................... 16
Using an Internet service provider .................................................................... 17
Setting up a WLAN ............................................................................................ 17
Configuring a wireless router ............................................................................ 17
Protecting your WLAN ....................................................................................... 18
Connecting to a WLAN ...................................................................................... 18
Using HP Mobile Broadband (select models only) ............................................................ 19
Inserting and removing a SIM ........................................................................... 19
Using GPS (select models only) ........................................................................................ 20
Using Bluetooth wireless devices ...................................................................................... 20
Connecting to a wired network ........................................................................................................... 21
Connecting to a local area network (LAN) ......................................................................... 21
v
4 Navigating using the keyboard, touch gestures and pointing devices ................................................... 22
Using pointing devices ....................................................................................................................... 22
Setting pointing device preferences ................................................................................... 22
Using the pointing stick (select models only) ..................................................................... 22
Using the TouchPad .......................................................................................................... 22
Turning the TouchPad off and on ...................................................................... 23
Using TouchPad Gestures ................................................................................ 23
One-finger slide ................................................................................ 24
Tapping ............................................................................................. 24
Scrolling ............................................................................................ 25
Pinching/zooming ............................................................................. 25
Rotating (select models only) ........................................................... 26
2-Finger click (select models only) ................................................... 26
Flicking (select models only) ............................................................ 27
Using the keyboard ............................................................................................................................ 27
Identifying the hot keys ...................................................................................................... 27
Using keypads ................................................................................................................... 29
Using the embedded numeric keypad ............................................................... 29
Turning the embedded numeric keypad on and off .......................... 30
Switching key functions on the embedded numeric keypad ............. 30
Using an optional external numeric keypad ...................................................... 30
5 Multimedia ..................................................................................................................................................... 31
Using the media activity controls ........................................................................................................ 31
Audio .................................................................................................................................................. 31
Connecting speakers ......................................................................................................... 31
Adjusting the volume ......................................................................................................... 31
Connecting headphones .................................................................................................... 32
Connecting a microphone .................................................................................................. 32
Checking audio functions on the computer ........................................................................ 32
Webcam (select models only) ............................................................................................................ 32
Video .................................................................................................................................................. 33
VGA ................................................................................................................................... 33
DisplayPort ........................................................................................................................ 33
Intel Wireless Display (select models only) ....................................................................... 34
6 Power management ...................................................................................................................................... 35
Shutting down the computer ............................................................................................................... 35
Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 35
Setting power options ......................................................................................................................... 36
vi
Using power-saving states ................................................................................................. 36
Intel Rapid Start Technology ............................................................................. 36
Initiating and exiting Sleep ................................................................................ 36
Initiating and exiting Hibernation ....................................................................... 37
Using the power meter and power settings ....................................................... 37
Setting password protection on wakeup ........................................................... 37
Using battery power ........................................................................................................... 37
Finding additional battery information ............................................................... 38
Using Battery Check ......................................................................................... 38
Displaying the remaining battery charge ........................................................... 38
Maximizing battery discharge time .................................................................... 38
Managing low battery levels .............................................................................. 39
Identifying low battery levels ............................................................. 39
Resolving a low battery level ............................................................ 39
Inserting or removing the battery ...................................................................... 39
Inserting a battery ............................................................................. 39
Removing a battery .......................................................................... 40
Conserving battery power ................................................................................. 41
Storing a user-replaceable battery .................................................................... 41
Disposing of a user-replaceable battery (select models only) ........................... 42
Replacing a user-replaceable battery (select models only) .............................. 42
Using external AC power ................................................................................................... 42
Testing an AC adapter ...................................................................................... 42
Hybrid Graphics (select models only) ................................................................................ 43
Using Hybrid Graphics (select models only) ..................................................... 43
7 External cards and devices .......................................................................................................................... 44
Using memory card readers ............................................................................................................... 44
Inserting a memory card .................................................................................................... 44
Removing a memory card .................................................................................................. 44
Using smart cards (select models only) ............................................................................................. 45
Inserting a smart card ........................................................................................................ 45
Removing a smart card ...................................................................................................... 46
Using a USB device ........................................................................................................................... 46
Connecting a USB device .................................................................................................. 47
Removing a USB device .................................................................................................... 47
Using optional external devices .......................................................................................................... 47
Using optional external drives ............................................................................................ 48
8 Drives ............................................................................................................................................................. 49
Handling drives ................................................................................................................................... 49
vii
Using hard drives ............................................................................................................................... 49
Removing or replacing the service door ............................................................................ 50
Removing the service door ............................................................................... 50
Replacing the service door ................................................................................ 50
Replacing or upgrading the hard drive ............................................................................... 51
Removing the hard drive ................................................................................... 51
Installing a hard drive ........................................................................................ 52
Improving hard drive performance ..................................................................................... 53
Using Disk Defragmenter .................................................................................. 53
Using Disk Cleanup ........................................................................................... 53
Using HP 3D DriveGuard ................................................................................................... 53
Identifying HP 3D DriveGuard status ................................................................ 54
Managing power with a parked hard drive ........................................................ 54
Using HP 3D DriveGuard software ................................................................... 54
9 Security .......................................................................................................................................................... 56
Protecting the computer ..................................................................................................................... 56
Using passwords ................................................................................................................................ 56
Setting passwords in Windows .......................................................................................... 57
Setting passwords in Computer Setup .............................................................................. 58
Managing a BIOS administrator password ........................................................................ 58
Entering a BIOS administrator password .......................................................... 59
Managing a Computer Setup DriveLock password ........................................................... 59
Setting a DriveLock password ........................................................................... 60
Entering a DriveLock password ........................................................................ 61
Changing a DriveLock password ...................................................................... 61
Removing DriveLock protection ........................................................................ 61
Using Computer Setup Automatic DriveLock .................................................................... 62
Entering an Automatic DriveLock password ..................................................... 62
Removing Automatic DriveLock protection ....................................................... 62
Using antivirus software ..................................................................................................................... 63
Using firewall software ....................................................................................................................... 63
Installing critical security updates ....................................................................................................... 63
Using HP Client Security (select models only) ................................................................................... 64
Installing an optional security cable .................................................................................................... 64
Using the fingerprint reader (select models only) ............................................................................... 65
Locating the fingerprint reader ........................................................................................... 65
10 Maintenance ................................................................................................................................................ 66
Adding or replacing memory modules ................................................................................................ 66
Cleaning your computer ..................................................................................................................... 68
viii
Cleaning procedures .......................................................................................................... 69
Cleaning the display (All-in-Ones or Notebooks) .............................................. 69
Cleaning the sides or cover ............................................................................... 69
Cleaning the TouchPad, keyboard, or mouse ................................................... 69
Updating programs and drivers .......................................................................................................... 69
Using SoftPaq Download Manager .................................................................................................... 70
11 Backup and recovery .................................................................................................................................. 71
Creating recovery media and backups ............................................................................................... 71
Guidelines .......................................................................................................................... 71
Creating recovery media with HP Recovery Disc Creator ................................................. 71
Creating recovery media ................................................................................... 72
Backing up your information .............................................................................................. 72
Performing a system recovery ............................................................................................................ 73
Using the Windows recovery tools ..................................................................................... 73
Using f11 recovery tools (select models only) ................................................................... 74
Using Windows 7 operating system media ........................................................................ 74
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) .................................... 76
Using Computer Setup ....................................................................................................................... 76
Starting Computer Setup ................................................................................................... 76
Navigating and selecting in Computer Setup ..................................................................... 76
Restoring factory settings in Computer Setup ................................................................... 77
Updating the BIOS ............................................................................................................. 78
Determining the BIOS version ........................................................................... 78
Downloading a BIOS update ............................................................................. 78
Using MultiBoot .................................................................................................................................. 79
About the boot device order ............................................................................................... 79
Choosing MultiBoot preferences ........................................................................................ 79
Setting a new boot order in Computer Setup .................................................... 80
Dynamically choosing a boot device using the f9 prompt ................................. 80
Setting a MultiBoot Express prompt .................................................................. 80
Entering MultiBoot Express preferences ........................................................... 81
Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 81
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 81
13 Support ........................................................................................................................................................ 83
Contacting support ............................................................................................................................. 83
Labels ................................................................................................................................................. 84
ix
14 Specifications .............................................................................................................................................. 86
Input power ......................................................................................................................................... 86
Operating environment ....................................................................................................................... 86
Appendix A Traveling with or shipping your computer ............................................................................... 87
Appendix B Troubleshooting .......................................................................................................................... 88
Troubleshooting resources ................................................................................................................. 88
Resolving issues ................................................................................................................................ 88
The computer is unable to start up .................................................................................... 88
The computer screen is blank ............................................................................................ 89
Software is functioning abnormally .................................................................................... 89
The computer is on but not responding ............................................................................. 89
The computer is unusually warm ....................................................................................... 89
An external device is not working ...................................................................................... 90
The wireless network connection is not working ................................................................ 90
A disc does not play ........................................................................................................... 90
A movie is not visible on an external display ..................................................................... 91
The process of burning a disc does not begin, or it stops before completion .................... 91
Appendix C Electrostatic discharge .............................................................................................................. 92
Index ................................................................................................................................................................... 93
x
1Welcome
After you set up and register the computer, it is important to take the following steps:
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, see
Connecting to a network on page 15.
●
Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer. For more information, see
Using antivirus software
on page 63.
● Get to know your computer—Learn about your computer features. Refer to
Getting to know
your computer on page 4 and Navigating using the keyboard, touch gestures and pointing
devices on page 22 for additional information.
●
Find installed software—Access a list of the software preinstalled on the computer:
Select Start > All Programs. For details about using the software included with the computer,
see the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's website.
● Back up your hard drive by creating recovery discs or a recovery flash drive. See
Backup and
recovery on page 71.
1
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Setup Instructions poster
●
How to set up the computer
●
Help to identify computer components
Help and Support
To access Help and Support, select Start > Help and
Support.
To obtain the latest information in this guide, contact
support. For U.S. support, go to
http://www.hp.com/go/
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
● Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
● How to access support
Regulatory, Safety, and Environmental Notices
To access the user guides, select Start > Help and
Support > User guides.
●
Regulatory and safety information
●
Battery disposal information
Safety & Comfort Guide
To access the user guides, select Start > Help and
Support > User guides.
– or –
Go to
http://www.hp.com/ergo.
●
Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP support telephone numbers
HP website
To obtain the latest information in this guide, contact
support. For U.S. support, go to
http://www.hp.com/go/
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
●
Support information
●
Ordering parts and finding additional help
●
Accessories available for the device
2 Chapter 1 Welcome
Resources For information about
Limited Warranty*
To access this guide, select Start > Help and
Support > User guides > View Warranty
Information.
– or –
Go to
http://www.hp.com/go/orderdocuments.
Warranty information
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
http://www.hp.com/go/orderdocuments or write to:
●
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
http://www.hp.com/go/
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Finding information 3
2 Getting to know your computer
Top
TouchPad
Component Description
(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the
screen.
(2) Left pointing stick button Functions like the left button on an external mouse.
(3) TouchPad zone Moves the pointer and selects or activates items on the
screen.
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right pointing stick button Functions like the right button on an external mouse.
(6) Right TouchPad button Functions like the right button on an external mouse.
4 Chapter 2 Getting to know your computer
Lights
Component Description
(1)
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off.
(2) Caps lock light On: Caps lock is on.
(3) Microphone mute light
●
Amber: Microphone sound is off.
●
Off: Microphone sound is on.
(4) Num lock light On: Num lock is on.
(5)
Wireless light
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
(6)
Mute light
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
Top 5
Buttons and fingerprint reader (select models only)
Component Description
(1)
Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings: Select Start >
Control Panel > System and Security > Power Options.
(2) Speakers (2) Produce sound.
(3)
Wireless button Turns the wireless feature on or off but does not establish a
wireless connection.
(4)
Volume mute button Mutes and restores speaker sound.
(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password
logon.
6 Chapter 2 Getting to know your computer
Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc
key.
(3)
Windows button Displays the Windows Start menu.
(4) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(5) Embedded numeric keypad When the keypad is turned on, it can be used like an
external numeric keypad.
Each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
(6) num lk key Turns the embedded numeric keypad on and off when
pressed in combination with the fn key.
Top 7
Front
Component Description
(1)
Wireless light
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/
or a Bluetooth® device, is on.
● Amber: All wireless devices are off.
(2)
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off.
(3)
AC adapter/Battery light
●
White: The computer is connected to external
power and the battery is charged from 90 to 99
percent.
● Amber: The computer is connected to external
power and the battery is charged from 0 to 90
percent.
● Blinking amber: A battery that is the only
available power source has reached a low
battery level. When the battery reaches a critical
battery level, the battery light begins blinking
rapidly.
●
Off: The battery is fully charged.
(4)
Hard drive light
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily
parked the hard drive.
8 Chapter 2 Getting to know your computer
Right
Component Description
(1)
Audio-out (headphone) jack/Audio-in
(microphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices. To access
the user guides, select Start > Help and Support > User
Guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(2)
DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(3) Memory card reader Reads data from and writes data to memory cards such as
Secure Digital (SD).
(4)
USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced
USB power performance.
NOTE: For details about different types of USB ports, see
Using a USB device on page 46.
(5)
RJ-45 (network) jack Connects a network cable.
(6) Docking connector Connects an optional docking device.
(7)
Power connector Connects an AC adapter.
Right 9
Left
Component Description
(1)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(3)
External VGA monitor port Connects an external VGA monitor or projector.
(4)
USB 3.0 charging port Connects optional USB 3.0 devices and provides enhanced
USB power performance. The USB charging port can also
charge select models of cell phones and MP3 players, even
when the computer is off.
NOTE: For details about different types of USB ports, see
Using a USB device on page 46.
(5)
USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced
USB power performance.
NOTE: For details about different types of USB ports, see
Using a USB device on page 46.
(6) Smart card reader (select models only) Supports optional smart cards.
10 Chapter 2 Getting to know your computer
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
wide area networks (WWAN).
(3) Internal microphones (2) Record sound.
(4) Webcam light (select models only) On: The webcam is in use.
(5) Webcam (select models only) Records video and captures still photographs.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant on the Start screen,
select the HP Support Assistant app.
(6) Internal display switch Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible on the outside of the
computer.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access the user guides, select Start > Help and Support >
User Guides.
Display 11
Bottom
NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Accessory battery connector Connects an optional accessory battery.
(2) Service door Provides access to the hard drive bay, the wireless
LAN (WLAN) module slot, the WWAN module slot, and
the memory module slots.
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices in
your country or region. If you replace the module and
then receive a warning message, remove the module
to restore computer functionality, and then contact
support. To access HP Support Assistant on the Start
screen, select the HP Support Assistant app.
(3)
Service door release latch Releases the service door on the computer.
(4)
Service door release lock Locks service door.
12 Chapter 2 Getting to know your computer
Component Description
(5) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(6)
SIM slot (select models only) Supports a wireless subscriber identity module (SIM).
The SIM slot is located inside the battery bay.
Component Description
(1) Service door Provides access to the hard drive bay, the
wireless LAN (WLAN) module slot, the WWAN
module slot, and the memory module slots.
CAUTION: To prevent an unresponsive
system, replace the wireless module only with a
wireless module authorized for use in the
computer by the governmental agency that
regulates wireless devices in your country or
region. If you replace the module and then
receive a warning message, remove the module
to restore computer functionality, and then
contact support through HP Support Assistant.
To access HP Support Assistant on the Start
screen, select the HP Support Assistant app.
Bottom 13
Component Description
(2)
Service door release latch Releases the service door on the computer.
(3)
Service door release lock Locks the service door.
(4) Vents (3) Enable airflow to cool internal components.
NOTE: The computer fan starts up
automatically to cool internal components and
prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(5)
SIM slot (select models only) Supports a wireless subscriber identity module
(SIM). The SIM slot is located inside the battery
bay.
14 Chapter 2 Getting to know your computer
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
●
Wireless local area network (WLAN) device—Connects the computer to wireless local area
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
●
HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)
device that gives you wireless connectivity over a much larger area. Mobile network operators
install base stations (similar to cell phone towers) throughout large geographic areas, effectively
providing coverage across entire states, regions, or even countries.
●
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in
Help and Support. To access Help and Support, select Start > Help and Support.
Using the wireless controls
You can control the wireless devices in your computer using these features:
● Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless
button)
●
Operating system controls
Turning wireless devices on or off
You can use the wireless button or HP Connection Manager (select models only) to turn on and turn
off wireless devices.
NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the
keyboard. The term wireless button is used throughout this guide to refer to all types of wireless
controls.
To turn off wireless devices using HP Connection Manager:
▲
Right-click the HP Connection Manager icon in the notification area, at the far right of the
taskbar, and then click the power button next to the desired device.
– or –
Connecting to a wireless network 15
Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then
click the power button next to the desired device.
Using HP Connection Manager (select models only)
HP Connection Manager provides a central location for managing your wireless devices, an interface
for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving
SMS (text) messages. HP Connection Manager allows you to manage the following devices:
●
Wireless local area network (WLAN)/Wi-Fi
●
Wireless wide area network (WWAN)/HP Mobile Broadband
●
Bluetooth
HP Connection Manager provides information and notifications on connection status, power status,
SIM details, and SMS messages. Status information and notifications are provided in the notification
area, at the far right of the taskbar.
To open HP Connection Manager:
▲
Click the HP Connection Manager icon in the taskbar.
– or –
Select Start > All Programs > Productivity and Tools > HP Connection Manager.
For more information, see the HP Connection Manager software Help.
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so
the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is off, all wireless devices are off.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
▲
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
For more information, access Help and Support by selecting Start > Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
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NOTE: The terms wireless router and wireless access point are often used interchangeably.
● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of computers and accessories and can separate critical
network functions.
●
A home or small office WLAN typically uses a wireless router, which allows several wireless and
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless computer to the
modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider
●
A wireless router (2) (purchased separately)
●
A wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
Connecting to a wireless network 17
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, disconnect the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your computer in a
hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
●
Use a firewall.
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
●
Use wireless encryption.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, access Help and Support by selecting Start > Help and
Support.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless
light is off, press the wireless button.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
2. Click the network status icon in the notification area, at the far right of the taskbar.
3. Select a WLAN to connect to.
4. Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing
Center. and then click Set up a new connection or network. A list of options is displayed,
allowing you to manually search for and connect to a network or to create a new network
connection.
5. Follow the on-screen instructions to complete the connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
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Using HP Mobile Broadband (select models only)
HP Mobile Broadband enables your computer to use WWANs to access the Internet from more
places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a
network service provider (called a mobile network operator), which in most cases is a cellular phone
network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to
stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on
the road or outside the range of Wi-Fi hotspots.
HP supports the following technologies:
●
HSPA (High Speed Packet Access), which provides access to networks based on the Global
System for Mobile Communications (GSM) telecommunications standard.
●
EV-DO (Evolution Data Optimized), which provides access to networks based on the code
division multiple access (CDMA) telecommunications standard.
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.
The serial number is printed on a label inside the battery bay of your computer.
Some mobile network operators require the use of a SIM. A SIM contains basic information about
you, such as a personal identification number (PIN), as well as network information. Some computers
include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided
in the HP Mobile Broadband information provided with your computer or the mobile network operator
may provide it separately from the computer.
For information about inserting and removing the SIM, see the
Inserting and removing a SIM
on page 19 section in this chapter.
For information about HP Mobile Broadband and how to activate service with a preferred mobile
network operator, see the HP Mobile Broadband information included with your computer. For
additional information, go to the HP website at
http://www.hp.com/go/mobilebroadband (select
regions/countries only).
Inserting and removing a SIM
CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.
To insert a SIM, follow these steps:
1. Shut down the computer.
2. Close the display.
3. Disconnect all external devices connected to the computer.
4. Unplug the power cord from the AC outlet.
5. Turn the computer upside down on a flat surface, with the battery bay toward you.
6. Remove the service door (see
Removing the service door on page 50).
7. Remove the battery (see
Removing a battery on page 40).
Connecting to a wireless network 19
8. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.
NOTE: See the image on the battery bay to determine which way the SIM card should be
inserted into your computer.
9. Replace the battery.
NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.
10. Reconnect external power.
11. Reconnect external devices.
12. Turn on the computer.
To remove a SIM, press in on the SIM, and then remove it from the slot.
Using GPS (select models only)
Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites
deliver location, speed, and direction information to GPS-equipped systems.
For more information, see the HP GPS and Location software Help.
Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
●
Computers (desktop, notebook, PDA)
● Phones (cellular, cordless, smart phone)
● Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
●
Mouse
20 Chapter 3 Connecting to a network
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