HP EliteBook 840 User Manual

User Guide

© Copyright 2015 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. AMD is a trademark of Advanced Micro Devices, Inc. SD Logo is a trademark of its proprietor. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2015

Document Part Number: 830996-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

This computer may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. Go to http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for details.

To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block air ow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Welcome .......................................................................................................................................................	1
Finding information ...............................................................................................................................................	2
2 Getting to know your computer ......................................................................................................................	3
Right .......................................................................................................................................................................	3
Left .........................................................................................................................................................................	5
Display ....................................................................................................................................................................	6
Top ..........................................................................................................................................................................	7
TouchPad .............................................................................................................................................	7
Lights ...................................................................................................................................................	8
Buttons, speakers, and fingerprint reader (select models only) ......................................................	10
Keys ...................................................................................................................................................	11
Bottom .................................................................................................................................................................	13
Front .....................................................................................................................................................................	14
3 Connecting to a network ..............................................................................................................................	15
Connecting to a wireless network .......................................................................................................................	15
Using the wireless controls ...............................................................................................................	15
Turning wireless devices on or off ..................................................................................	15
Using HP Connection Manager (select models only) ......................................................	16
Using the wireless button ...............................................................................................	16
Using operating system controls ....................................................................................	16
Using a WLAN .....................................................................................................................................	16
Using an Internet service provider .................................................................................	17
Setting up a WLAN ..........................................................................................................	17
Configuring a wireless router ..........................................................................................	17
Protecting your WLAN .....................................................................................................	18
Connecting to a WLAN .....................................................................................................	18
Using HP Mobile Broadband (select models only) ............................................................................	18
Inserting and removing a SIM card .................................................................................	19
Using HP Mobile Connect (select models only) .................................................................................	20
Using GPS (select models only) .........................................................................................................	20
Using Bluetooth wireless devices ......................................................................................................	20
Connecting to a wired network ............................................................................................................................	21
Connecting to a local area network (LAN) .........................................................................................	21

v

4 Navigating using the keyboard, touch gestures and pointing devices ...............................................................	22
Using pointing devices .........................................................................................................................................	22
Setting pointing device preferences .................................................................................................	22
Using the pointing stick .....................................................................................................................	22
Using the TouchPad and gestures .....................................................................................................	22
Turning the TouchPad off and on ....................................................................................	23
Tapping ............................................................................................................................	23
Scrolling ..........................................................................................................................	24
-finger pinch zoom ........................................................................................................	24
-finger click ...................................................................................................................	24
Rotating (select models only) .........................................................................................	25
Flicking (select models only) ..........................................................................................	26
Using the keyboard ..............................................................................................................................................	26
Identifying the hot keys ....................................................................................................................	26
Using keypads ...................................................................................................................................	27
Using the embedded numeric keypad (select models only) ..........................................	28
Turning the embedded numeric keypad on and off .....................................	29
Switching key functions on the embedded numeric keypad .......................	29
Using the integrated numeric keypad (select models only) ...........................................	29
Using an optional external numeric keypad ...................................................................	29
5 Multimedia ..................................................................................................................................................	31
Using the media activity controls ........................................................................................................................	31
Audio ....................................................................................................................................................................	31
Connecting speakers .........................................................................................................................	31
Adjusting the volume ........................................................................................................................	31
Connecting headphones ....................................................................................................................	32
Connecting a microphone .................................................................................................................	32
Connecting headphones and microphones ......................................................................................	32
Checking audio functions on the computer ......................................................................................	32
Webcam (select models only) ..............................................................................................................................	33
Touch to share (select models only) ....................................................................................................................	33
Start sharing ......................................................................................................................................	33
Video ....................................................................................................................................................................	34
VGA ....................................................................................................................................................	35
DisplayPort ........................................................................................................................................	35
Intel Wireless Display (select models only) ......................................................................................	36
Discovering and connecting wired displays using MultiStream Transport ......................................	36
Connect displays to computers with AMD graphics (with an optional hub) ..................	37
Connect displays to computers with Intel graphics (with an optional hub) ...................	37
Connect displays to computers with Intel graphics (with a built-in hub) ......................	37

vi

Discovering and connecting to Miracast-compatible wireless displays (select AMD models
only) ...................................................................................................................................................	38
Discovering and connecting to Miracast-compatible wireless displays (select Intel models
only) ...................................................................................................................................................	38
6 Power management .....................................................................................................................................	39
Shutting down the computer ...............................................................................................................................	39
Setting power options .........................................................................................................................................	39
Using power-saving states ................................................................................................................	39
Initiating and exiting Sleep .............................................................................................	40
Initiating and exiting Hibernation ...................................................................................	40
Using the power meter and power settings ...................................................................	40
Setting password protection on wakeup ........................................................................	41
Using battery power ..........................................................................................................................	41
Factory-sealed battery ...................................................................................................	41
Finding additional battery information ..........................................................................	41
Using Battery Check ........................................................................................................	42
Displaying the remaining battery charge .......................................................................	42
Maximizing battery discharge time ................................................................................	42
Managing low battery levels ...........................................................................................	42
Identifying low battery levels ......................................................................	42
Resolving a low battery level .......................................................................	43
Conserving battery power ..............................................................................................	43
Using external AC power ...................................................................................................................	43
Testing an AC adapter .....................................................................................................	44
Refreshing your software content with Intel Smart Connect Technology (select models only) .....	44
Switchable graphics/dual graphics (select models only) .................................................................	44
Using switchable graphics (select models only) ............................................................	45
Using dual graphics (select models only) .......................................................................	45
7 External cards and devices ...........................................................................................................................	46
Using memory card readers (select models only) ...............................................................................................	46
Inserting a memory card ...................................................................................................................	46
Removing a memory card .................................................................................................................	46
Using smart cards ................................................................................................................................................	47
Inserting a smart card .......................................................................................................................	48
Removing a smart card .....................................................................................................................	48
Using a USB device ...............................................................................................................................................	48
Connecting a USB device ...................................................................................................................	49
Removing a USB device .....................................................................................................................	49
Using optional external devices ..........................................................................................................................	49

vii

Using optional external drives ..........................................................................................................	50
8 Drives .........................................................................................................................................................	51
Handling drives ....................................................................................................................................................	51
Using hard drives .................................................................................................................................................	51
Intel Smart Response Technology (select models only) ..................................................................	51
Improving hard drive performance ...................................................................................................	52
Using Disk Defragmenter ................................................................................................	52
Using Disk Cleanup ..........................................................................................................	52
Using HP 3D DriveGuard (select models only) ..................................................................................	52
Identifying HP 3D DriveGuard status ..............................................................................	53
Using RAID (select models only) ..........................................................................................................................	53
9 Security ......................................................................................................................................................	54
Protecting the computer .....................................................................................................................................	54
Using passwords ..................................................................................................................................................	54
Setting passwords in Windows .........................................................................................................	55
Setting passwords in Computer Setup .............................................................................................	56
Managing a BIOS administrator password ........................................................................................	56
Entering a BIOS administrator password .......................................................................	57
Managing a Computer Setup DriveLock password ...........................................................................	57
Setting a DriveLock password ........................................................................................	58
Entering a DriveLock password ......................................................................................	59
Changing a DriveLock password .....................................................................................	59
Removing DriveLock protection .....................................................................................	59
Using Computer Setup Automatic DriveLock ....................................................................................	60
Entering an Automatic DriveLock password ..................................................................	60
Removing Automatic DriveLock protection ....................................................................	60
Using antivirus software ......................................................................................................................................	61
Using firewall software ........................................................................................................................................	61
Installing critical security updates ......................................................................................................................	61
Using HP Client Security (select models only) ....................................................................................................	62
Using HP Touchpoint Manager (select models only) ...........................................................................................	62
Installing an optional security cable ...................................................................................................................	62
Using the fingerprint reader (select models only) ..............................................................................................	63
Locating the fingerprint reader .........................................................................................................	63
10 Maintenance ..............................................................................................................................................	64
Cleaning your computer ......................................................................................................................................	64
Cleaning procedures ..........................................................................................................................	64

viii

Cleaning the display (All-in-Ones or Notebooks) ...........................................................	64
Cleaning the sides or cover .............................................................................................	64
Cleaning the TouchPad, keyboard, or mouse .................................................................	65
Updating programs and drivers ..........................................................................................................................	65
Using SoftPaq Download Manager ......................................................................................................................	65
11 Backup and recovery ..................................................................................................................................	66
Creating recovery media and backups ................................................................................................................	66
Guidelines ..........................................................................................................................................	66
Creating recovery media with HP Recovery Disc Creator .................................................................	66
Creating recovery media .................................................................................................	67
Backing up your information .............................................................................................................	67
Performing a system recovery ............................................................................................................................	68
Using the Windows recovery tools ....................................................................................................	68
Using f11 recovery tools (select models only) .................................................................................	69
Using Windows 7 operating system media .......................................................................................	69
12 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................	71
Using Computer Setup .........................................................................................................................................	71
Starting Computer Setup ..................................................................................................................	71
Navigating and selecting in Computer Setup ...................................................................................	71
Restoring factory settings in Computer Setup .................................................................................	72
Updating the BIOS .............................................................................................................................	73
Determining the BIOS version .........................................................................................	73
Downloading a BIOS update ...........................................................................................	73
Changing the boot order using the f9 prompt ..................................................................................	74
TPM BIOS settings (select products only) ...........................................................................................................	74
Using HP Sure Start (select products only) .........................................................................................................	75
13 HP PC Hardware Diagnostics (UEFI) ..............................................................................................................	76
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ....................................................................	76
14 Support ....................................................................................................................................................	78
Contacting support ..............................................................................................................................................	78
Labels ...................................................................................................................................................................	79
15 p fi t ons ............................................................................................................................................	80
Input power ..........................................................................................................................................................	80
Operating environment .......................................................................................................................................	80

ix

16 Accessibility ..............................................................................................................................................	81
Supported assistive technologies .......................................................................................................................	81
Contacting support ..............................................................................................................................................	81
Appendix A Traveling with or shipping your computer .......................................................................................	82
Appendix B Troubleshooting ...........................................................................................................................	83
Troubleshooting resources ..................................................................................................................................	83
Resolving issues ..................................................................................................................................................	83
The computer is unable to start up ...................................................................................................	83
The computer screen is blank ...........................................................................................................	83
Software is functioning abnormally .................................................................................................	84
The computer is on but not responding ............................................................................................	84
The computer is unusually warm ......................................................................................................	84
An external device is not working .....................................................................................................	84
The wireless network connection is not working .............................................................................	84
A movie is not visible on an external display ....................................................................................	85
Appendix C Electrostatic discharge ..................................................................................................................	86
Index .............................................................................................................................................................	87

x

1Welcome

After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:

●Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page 15.

●Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 61.

●Get to know your computer—Learn about your computer features. See Getting to know your computer on page 3 and Navigating using the keyboard, touch gestures and pointing devices on page 22 for additional information.

●Find installed software—Access a list of the software preinstalled on the computer:

	Select Start > All Programs. For details about using the software included with the computer, see the
	software manufacturer's instructions, which may be provided with the software or on the
	manufacturer's website.
●	Back up your hard drive by creating recovery discs or a recovery ash drive. See Backup and recovery
	on page 66.

1

Finding information

You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use this table.

	Resources	For information about
	Setup Instructions poster	●	How to set up the computer
		●	Help to identify computer components
	Help and Support	●	Operating system information
	To access Help and Support, select Start > All Programs >	●	Software, driver, and BIOS updates
	HP Help and Support.	●	Troubleshooting tools
	To access the latest user guide, go to http://www.hp.com/
		●	How to access support
	support, and select your country. Select Drivers &
	Downloads, and then follow the on-screen instructions.
	Worldwide support	●	Online chat with an HP technician
	To get support in your language, go to	●	Support telephone numbers
	http://www.hp.com/support, and select your country.	●	HP service center locations
	HP website	●	Support information
	To access the latest user guide, go to http://www.hp.com/	●	Ordering parts and finding additional help
	support, and select your country. Select Drivers &	●	Accessories available for the device
	Downloads, and then follow the on-screen instructions.
	Safety & Comfort Guide	●	Proper workstation setup, posture, health, and work habits
	To access the user guide, select Start > All Programs > HP	●	Electrical and mechanical safety information
	Help and Support > HP Documentation.
	– or –
	Go to http://www.hp.com/ergo.
	Regulatory, Safety, and Environmental Notices	●	Regulatory and safety information
	To access the user guide, select Start > All Programs > HP	●	Battery disposal information
	Help and Support > HP Documentation.
	Limited Warranty*	Warranty information

To access the Limited Warranty, select Start > All

Programs > HP Help and Support > HP Documentation >

View Warranty Information.

– or –

Go to http://www.hp.com/go/orderdocuments.

*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you can write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507. Include your product name, and your name, phone number, and postal address.

2 Chapter 1 Welcome

2Getting to know your computer

Right

Component		Description
(1)	USB Type-C (charging) port	Connects any USB device with a Type-C connector.
		NOTE: USB Type-C ports charge products such as cell phones,
		laptops, tablets, and MP3 players, even when the computer is
		off. Also, some USB Type-C ports connect DisplayPort, VGA,
		HDMI and other video devices to provide video output.
		NOTE: Adapters (purchased separately) may be required.
(2)	Dual-Mode DisplayPort	Connects an optional digital display device, such as a high-
		performance monitor or projector.
(3)	Memory card reader	Reads optional memory cards that store, manage, share, or
		access information.
(4)	Audio-out (headphone)/Audio-in (microphone)	Connects optional powered stereo speakers, headphones,
	jack	earbuds, a headset, or a television audio cable. Also connects an
		optional headset microphone. This jack does not support
		optional microphone-only devices.
		WARNING! To reduce the risk of personal injury, adjust the
		volume before putting on headphones, earbuds, or a headset.
		For additional safety information, see the Regulatory, Safety,
		and Environmental Notices. To access the user guides, select
		Start > All Programs > HP Help and Support > HP
		Documentation.
		NOTE: When a device is connected to the jack, the computer
		speakers are disabled.
		NOTE: Be sure that the device cable has a 4-conductor
		connector that supports both audio-out (headphone) and
		audio-in (microphone).
(5)	USB 3.0 port	Connects an optional USB device, such as a keyboard, mouse,
		external drive, printer, scanner or USB hub.

NOTE: For details about different types of USB ports, see

Using a USB device on page 48.

Right 3

Component		Description
(6)	RJ-45 (network) jack	Connects a network cable.
(7)	Docking connector	Connects an optional docking device.
(8)	SIM slot	Supports a wireless subscriber identity module (SIM) card.
(9)	Power connector	Connects an AC adapter.

4Chapter 2 Getting to know your computer

Left

Component		Description
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent, but
		it may not prevent the computer from being mishandled or
		stolen.
(2)	Vents (2)	Enable air ow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal for
		the internal fan to cycle on and off during routine operation.
(3)	External monitor port	Connects an external VGA monitor or projector.
(4)	USB 3.0 charging (powered) port	Connects an optional USB device, such as a keyboard, mouse,
		external drive, printer, scanner or USB hub. Standard USB ports
		will not charge all USB devices or will charge using a low current.
		Some USB devices require power and require you to use a
		powered port.
		NOTE: USB charging ports can also charge select models of
		cell phones and MP3 players, even when the computer is off.
		NOTE: For details about different types of USB ports, see
		Using a USB device on page 48.
(5)	Smart card reader	Supports optional smart cards.

Left 5

Display

Component		Description
(1)	WLAN antennas (2)*	Send and receive wireless signals to communicate with wireless local
		area networks (WLAN).
(2)	WWAN antennas (2)*	Send and receive wireless signals to communicate with wireless wide
		area networks (WWAN).
(3)	Internal microphones	Record sound.
(4)	Webcam light	On: The webcam is in use.
(5)	Webcam	Records video and captures photographs. Some models allow you to
		video conference and chat online using streaming video.

For information on using the webcam, select Start > All Programs >

Communication and Chat > HP WebCam.

*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, select Start > All Programs > HP Help and Support > HP Documentation.

6Chapter 2 Getting to know your computer

Top

TouchPad

Component		Description
(1)	Pointing stick (select models only)	Moves the pointer and selects or activates items on the screen.
(2)	Left pointing stick button (select models only)	Functions like the left button on an external mouse.
(3)	TouchPad on/off button	Turns the TouchPad on and off.
(4)	TouchPad zone	Moves the pointer and selects or activates items on the screen.
		NOTE: The TouchPad also supports edge-swipe gestures. For
		more information, see Edge swipes (select models only) on
		page 34.
(5)	Left TouchPad button	Functions like the left button on an external mouse.
(6)	Right pointing stick button (select models only)	Functions like the right button on an external mouse.
(7)	Right TouchPad button	Functions like the right button on an external mouse.

Top 7

Lights

NOTE: Refer to the illustration that most closely matches your computer.

Component		Description
(1)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state, a power-saving
			state. The computer shuts off power to the display and
			other unneeded components.
		●	Off The computer is off or in Hibernation. Hibernation is a
			power-saving state that uses the least amount of power.
(2)	Microphone mute light	●	Amber: microphone sound is off.
		●	Off microphone sound is on.
(3)	Num lock light	On: Num lock is on.
(4)	Wireless light	On: An integrated wireless device, such as a wireless local area
		network (WLAN) device and/or a Bluetooth® device, is on.
		NOTE: On some models, the wireless light is amber when all
		wireless devices are off.
(5)	Mute light	●	Amber: Computer sound is off.
		●	Off Computer sound is on.
(6)	Caps lock light	On: Caps lock is on, which switches the keys to all capital letters.
(7)	TouchPad light	●	On: The TouchPad is off.
		●	Off The TouchPad is on.

8Chapter 2 Getting to know your computer

Component		Description
(1)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state, a power-saving
			state. The computer shuts off power to the display and
			other unneeded components.
		●	Off The computer is off or in Hibernation. Hibernation is a
			power-saving state that uses the least amount of power.
(2)	Microphone mute light	●	Amber: microphone sound is off.
		●	Off microphone sound is on.
(3)	Num lock light	On: Num lock is on.
(4)	Wireless light	On: An integrated wireless device, such as a wireless local area
		network (WLAN) device and/or a Bluetooth® device, is on.
		NOTE: On some models, the wireless light is amber when all
		wireless devices are off.
(5)	Mute light	●	Amber: Computer sound is off.
		●	Off Computer sound is on.
(6)	Caps lock light	On: Caps lock is on, which switches the keys to all capital letters.
(7)	TouchPad light	●	On: The TouchPad is off.
		●	Off The TouchPad is on.

Top 9

Buttons, speakers, and fin rpr nt reader (select models only)

Component		Description
(1)	Power button	●	When the computer is off, press the button to turn on the
			computer.
		●	When the computer is on, press the button brie y to initiate
			Sleep.
		●	When the computer is in the Sleep state, press the button
			brie y to exit Sleep.
		●	When the computer is in Hibernation, press the button
			brie y to exit Hibernation.
		CAUTION: Pressing and holding down the power button will
		result in the loss of unsaved information.
		If the computer has stopped responding and Windows® shutdown
		procedures are ineffective, press and hold the power button for at
		least 15 seconds to turn off the computer.
		To learn more about your power settings: Select Start > Control
		Panel > System and Security > Power Options.
(2)	Speakers (2)	Produce sound.
(3)	Wireless button	Turns the wireless feature on or off but does not establish a
		wireless connection.
(4)	Volume mute button	Mutes and restores speaker sound.

(5)Fingerprint reader (select models only)

Allows a fingerprint logon to Windows, instead of a password logon.

10 Chapter 2 Getting to know your computer

Keys

NOTE: Refer to the illustration that most closely matches your computer.

Component		Description
(1)	esc key	Displays system information when pressed in combination with
		the fn key.
(2)	fn key	Executes frequently used system functions when pressed in
		combination with a function key, the num lk key, the esc key, or
		the b key.
(3)	Windows button	Displays the Windows Start menu.
(4)	Function keys	Execute frequently used system functions when pressed in
		combination with the fn key.
(5)	Embedded numeric keypad	When the keypad is turned on, it can be used like an external
		numeric keypad.
		Each key on the keypad performs the function indicated by the
		icon in the upper-right corner of the key.
(6)	Windows applications key	Displays a shortcut menu for items beneath the cursor.
(7)	num lk key	Turns the embedded numeric keypad on and off when pressed in
		combination with the fn key.

Top 11

Component		Description
(1)	esc key	Displays system information when pressed in combination with
		the fn key.
(2)	fn key	Executes frequently used system functions when pressed in
		combination with a function key, the num lk key, the esc key, or
		the b key.
(3)	Windows button	Displays the Windows Start menu.
(4)	Function keys	Execute frequently used system functions when pressed in
		combination with the fn key.
(5)	num lk key	Alternates between the navigational and numeric functions on
		the integrated numeric keypad.
(6)	Integrated numeric keypad	When num lk has been enabled, it can be used like an external
		numeric keypad.

12 Chapter 2 Getting to know your computer

Bottom

Component		Description
(1)	Docking connectors (2)	Connect an optional docking device.
(2)	Vents (2)	Enable air ow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.

Bottom 13

Front

Component		Description
(1)	Wireless light	On: An integrated wireless device, such as a wireless local
		area network (WLAN) device and/or a Bluetooth® device, is
		on.
		NOTE: On some models, the wireless light is amber when
		all wireless devices are off.
(2)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state, a power-
			saving state. The computer shuts off power to the
			display and other unneeded components.
		●	Off The computer is off or in Hibernation.
			Hibernation is a power-saving state that uses the
			least amount of power.
(3)	Battery light	When AC power is connected:
		●	White: The battery charge is greater than 90 percent.
		●	Amber: The battery charge is from 0 to 90 percent.
		●	Off The battery is not charging.
		When AC power is disconnected (battery not charging):
		●	Blinking amber: The battery has reached a low
			battery level. When the battery has reached a critical
			battery level, the battery light begins blinking
			rapidly.
		●	Off The battery is not charging.
(4)	Drive light	●	Blinking white: The hard drive is being accessed.
		●	Amber: HP 3D DriveGuard has temporarily parked the
			hard drive.

NOTE: For more information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only)

on page 52.

14 Chapter 2 Getting to know your computer

3Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

●Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.

●HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

●Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in Help and Support. To access Help and Support, select Start > Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

●Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button)

●Operating system controls

Turning wireless devices on or off

You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices.

NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard. The term wireless button is used throughout this guide to refer to all types of wireless controls.

To turn off wireless devices using HP Connection Manager:

▲Right-click the HP Connection Manager icon in the notification area, at the far right of the taskbar, and then click the power button next to the desired device.

-or-

Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to the desired device.

Connecting to a wireless network 15

Using HP Connection Manager (select models only)

HP Connection Manager provides a central location for managing your wireless devices, an interface for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving SMS (text) messages. HP Connection Manager allows you to manage the following devices:

●Wireless local area network (WLAN)/Wi-Fi

●Wireless wide area network (WWAN)/HP Mobile Broadband

●Bluetooth

HP Connection Manager provides information and notifications on connection status, power status, SIM card details, and SMS messages. Status information and notifications are provided in the notification area, at the far right of the taskbar.

To open HP Connection Manager:

▲ Click the HP Connection Manager icon in the taskbar. -or-

Select Start > All Programs > Productivity and Tools > HP Connection Manager. For more information, see the HP Connection Manager software Help.

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To use operating system controls:

▲ Select Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, access Help and Support by selecting Start > Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.

16 Chapter 3 Connecting to a network

●A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.

●A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place.

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

●A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider

●A wireless router (2) (purchased separately)

●A wireless computer (3)

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you have.

The illustration below shows an example of a wireless network installation that is connected to the Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.

onfi ur n a wireless router

For help in configuring a wireless router, see the information provided by your router manufacturer or your ISP.

NOTE: It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network.

Connecting to a wireless network 17

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to email that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:

●Use a firewall.

A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types.

●Use wireless encryption.

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access Help and Support by selecting Start > Help and Support.

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1.Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

2.Click the network status icon in the notification area, at the far right of the taskbar.

3.Select a WLAN to connect to.

4.Click Connect.

If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click OK to complete the connection.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing Center. and then click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection.

5.Follow the on-screen instructions to complete the connection.

After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and oors.

Using HP Mobile Broadband (select models only)

Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator’s network, gives you the freedom to connect to the Internet, send e-mail, or connect to your corporate network without the need for Wi-Fi hotspots.

NOTE: If your computer includes HP Mobile Connect, these instructions do not apply. See Using HP Mobile Connect (select models only) on page 20.

18 Chapter 3 Connecting to a network

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay, under the removable service door, or on the back of the display.

Some mobile network operators require the use of a SIM card. A SIM card contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

Before you can use the mobile broadband capability of your computer, you must complete the following steps:

1.Activate mobile broadband data service. To do this, use a compatible activated SIM card from your service provider.

2.With the computer off, insert the activated SIM card into the SIM slot of the computer. See Inserting and removing a SIM card on page 19.

3.Turn on your computer and wait for Windows to load completely.

4.Set up a mobile broadband connection using the HP Connection Manager software or the built-in Windows connection management software.

To learn more about the benefits of your HP Mobile Broadband computer, see the HP website at http://www.hp.com/go/mobilebroadband.

Inserting and removing a SIM card

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM card.

To insert a SIM card, follow these steps:

1.Shut down the computer.

2.Close the display.

3.Disconnect all external devices connected to the computer.

4.Unplug the power cord from the AC outlet.

Connecting to a wireless network 19

5.Insert the SIM card into the SIM slot, and gently push the SIM card into the slot until it is firmly seated.

NOTE: The SIM card in your computer may look slightly different from the illustration in this section.

6.Reconnect external power.

7.Reconnect external devices.

8.Turn on the computer.

To remove a SIM card, press in on the SIM card, and then remove it from the slot.

Using HP Mobile Connect (select models only)

HP Mobile Connect is a prepaid, mobile broadband service that provides a cost-effective, secure, simple, and exible mobile broadband connection for your computer. To use HP Mobile Connect, your computer must have

a SIM and the HP Mobile Connect app. For more information about HP Mobile Connect and where it is available, go to http://www.hp.com/go/mobileconnect.

Using GPS (select models only)

Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems.

For more information, see the HP GPS and Location software Help.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

●Computers (desktop, notebook, PDA)

●Phones (cellular, cordless, smart phone)

●Imaging devices (printer, camera)

●Audio devices (headset, speakers)

●Mouse

20 Chapter 3 Connecting to a network