HP EliteBook 8460p 6460b Maintenance and Service Guide

5 (2)

HP EliteBook 8460w Mobile Workstation

HP EliteBook 8460p Notebook PC

HP ProBook 6460b Notebook PC

Maintenance and Service Guide

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Seventh Edition: March 2012

First Edition: March 2011

Document Part Number: 644152-007

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................		1
2	External component identification ..............................................................................................................	10
	Display ................................................................................................................................................	10
	Top .....................................................................................................................................................	13
	TouchPad ..........................................................................................................................	13
	Lights .................................................................................................................................	14
	Buttons and fingerprint reader ...........................................................................................	16
	Keys ...................................................................................................................................	18
	Front ...................................................................................................................................................	20
	Left .....................................................................................................................................................	21
	Rear ....................................................................................................................................................	22
	Right ...................................................................................................................................................	23
	Bottom ................................................................................................................................................	25
3	Illustrated parts catalog ...............................................................................................................................	27
	Service tag .........................................................................................................................................	27
	Computer major components .............................................................................................................	28
	Display components ...........................................................................................................................	36
	Cable Kit .............................................................................................................................................	39
	Plastics Kit ..........................................................................................................................................	40
	Mass storage devices .........................................................................................................................	41
	Miscellaneous parts ............................................................................................................................	42
	Sequential part number listing ............................................................................................................	43
4 Removal and replacement procedures .......................................................................................................		56
	Preliminary replacement requirements ...............................................................................................	56
	Tools required ....................................................................................................................	56
	Service considerations .......................................................................................................	56
	Plastic parts .......................................................................................................	56
	Cables and connectors .....................................................................................	57

Drive handling ...................................................................................................	57
Grounding guidelines .........................................................................................................	58
Electrostatic discharge damage ........................................................................	58
Packaging and transporting guidelines .............................................	59
Workstation guidelines .....................................................................	59
Equipment guidelines .......................................................................	60
Component replacement procedures .................................................................................................	61
Service tag .........................................................................................................................	61
Computer feet ....................................................................................................................	62
Battery ...............................................................................................................................	63
SIM ....................................................................................................................................	64
Display assembly components (panel, bezel, webcam, microphone) ...............................	65
Bottom door .......................................................................................................................	70
Smart card reader ..............................................................................................................	71
Optical drive .......................................................................................................................	72
Upgrade bay ......................................................................................................................	74
Hard drive ..........................................................................................................................	76
RTC battery .......................................................................................................................	78
Memory modules ...............................................................................................................	79
WWAN module ..................................................................................................................	81
WLAN module ....................................................................................................................	83
Bluetooth module ...............................................................................................................	88
Modem module ..................................................................................................................	89
Fan .....................................................................................................................................	90
Heat sink ............................................................................................................................	91
Processor ...........................................................................................................................	94
Keyboard ...........................................................................................................................	96
Bottom cover ......................................................................................................................	98
Fingerprint reader board ..................................................................................................	102
Lid switch .........................................................................................................................	104
Speaker assembly ...........................................................................................................	106
RJ-11 connector cable .....................................................................................................	108
Display assembly components (cable, antennas, hinges, enclosure) .............................	110
System board ...................................................................................................................	116
USB 3.0 board .................................................................................................................	120
ExpressCard assembly ....................................................................................................	121
5 Computer Setup (BIOS) and System Diagnostics ...................................................................................	123
Using Computer Setup .....................................................................................................................	123
Starting Computer Setup .................................................................................................	123
Navigating and selecting in Computer Setup ...................................................................	123

Restoring factory settings in Computer Setup .................................................................	124
Updating the BIOS ...........................................................................................................	125
Determining the BIOS version .........................................................................	125
Downloading a BIOS update ...........................................................................	125
Using System Diagnostics ................................................................................................................	126
6 Specifications ..............................................................................................................................................	127
Computer specifications ...................................................................................................................	127
35.6-cm (14.0-in), HD display specifications ....................................................................................	128
35.6-cm (14.0-in), HD+ display specifications ..................................................................................	129
Hard drive specifications ..................................................................................................................	130
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications .................................................	131
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................	132
Blu-ray BD-R/RE + DVDSM DL Drive ..............................................................................................	133
DVD-ROM Drive specifications ........................................................................................................	134
Specification information in Device Manager ...................................................................................	135
7 Backup and recovery ..................................................................................................................................	136
Windows 7 ........................................................................................................................................	136
Backing up your information ............................................................................................	136
Performing a system recovery .........................................................................................	137
Using the Windows recovery tools ..................................................................	138
Using f11 recovery tools ..................................................................................	138
Using a Windows 7 operating system DVD (purchased separately) ...............	139
Windows Vista ..................................................................................................................................	140
Backing up your information ............................................................................................	140
Performing a recovery .....................................................................................................	141
Using the Windows recovery tools ..................................................................	141
Using f11 recovery tools ..................................................................................	142
Using a Windows Vista operating system DVD (purchased separately) .........	142
8 Power cord set requirements ....................................................................................................................	144
Requirements for all countries and regions ......................................................................................	144
Requirements for specific countries and regions .............................................................................	145
9 Recycling .....................................................................................................................................................	146
Battery ..............................................................................................................................................	146
Display ..............................................................................................................................................	146
Index .................................................................................................................................................................	152

vii

viii

1 Product description

Category	Description	HP ProBook	HP EliteBook	HP EliteBook
		6460b	8460p	8460w Mobile
		Notebook PC	Notebook PC	Workstation

Product Name	HP ProBook 6460p Notebook PC	√

	HP EliteBook 8460p Notebook PC		√

	HP EliteBook 8460w Mobile			√
	Workstation

Processors	Intel® Core™ i7 processor, Quad Core

	2860M, 2.50-GHz (Turbo up to 3.60)		√	√
	processor 8-MB L3 cache, 8 threads

	2820M, 2.30-GHz (Turbo up to 3.40)		√	√
	processor 8-MB L3 cache, 8 threads

	2760M, 2.40-GHz (Turbo up to 3.50)		√	√
	processor 6-MB L3 cache, 8 threads

	2720M, 2.20-GHz (Turbo up to 3.30)		√	√
	processor 6-MB L3 cache, 8 threads

	2670M, 2.20-GHz (Turbo up to 3.10)		√	√
	processor 6-MB L3 cache, 8 threads

	2630M, 2.00-GHz (Turbo up to 2.90)		√	√
	processor 6-MB L3 cache, 8 threads

	Intel Core i7 processor, Dual Core

	2640M, 2.80-GHz (Turbo up to 3.50)	√	√	√
	processor 4-MB L3 cache, 4 threads

	2620M, 2.70-GHz (Turbo up to 3.40)	√	√	√
	processor 4-MB L3 cache, 4 threads

	Intel Core i5 processors, Dual Core
	(not available with iAMT, Intel QM67 chipset)

	2540M, 2.60-GHz (Turbo up to 3.30)	√	√	√
	processor 3-MB L3 cache, 4 threads

	2520M, 2.50-GHz (Turbo up to 3.20)	√	√	√
	processor 3-MB L3 cache, 4 threads

	2450M, 2.50-GHz (Turbo up to 3.10)	√	√
	processor 3-MB L3 cache, 4 threads

Category	Description	HP ProBook	HP EliteBook	HP EliteBook
		6460b	8460p	8460w Mobile
		Notebook PC	Notebook PC	Workstation

	2430M, 2.40-GHz (Turbo up to 3.00)	√	√
	processor 3-MB L3 cache, 4 threads

	2410M, 2.30-GHz (Turbo up to 2.90)	√	√
	processor 3-MB L3 cache, 4 threads

	Intel Core i3 processors, Dual Core
	(not available with iAMT, Intel QM67 chipset)

	2370M, 2.40-GHz processor 3-MB L3	√
	cache, 4 threads

	2350M, 2.30-GHz processor 3-MB L3	√
	cache, 4 threads

	2330M, 2.20-GHz processor 3-MB L3	√	√
	cache, 4 threads

	2310M, 2.10-GHz processor 3-MB L3	√	√
	cache, 4 threads

	Intel Celeron processors

	B840, 1.90-GHz processor 2-MB L3	√
	cache, 2 threads

	B810, 1.60-GHz processor 2-MB L3	√
	cache, 2 threads

Chipset	Mobile Intel HM65 chipset	√
	(Non-vPro configurations)

	Mobile Intel QM67 chipset	√
	(vPro configurations)

Graphics	Intel HD Graphics 3000 (UMA)	√	√

	AMD Radeon™ HD 6470M (discrete)	√	√

	AMD FirePro™ M3900			√

	Supports Open GL			√

	Supports dual-display ports through the	√	√	√
	dock

Panel	All display assemblies include 2	√	√	√
	wireless local area network (WLAN)
	antennas

	35.6-cm (14.0-in) HD, anti-glare, LED	√	√	√
	SVA (1366x768)

	35.6-cm (14.0-in) HD+, anti-glare, LED	√	√	√
	SVA (1600x900)

	35.6-cm (14.0-in) HD, anti-glare, LED	√	√	√
	SVA (1366x768) with WWAN

	35.6-cm (14.0-in) HD+, anti-glare, LED	√	√	√
	SVA (1600x900) with WWAN

2 Chapter 1 Product description

Category	Description	HP ProBook	HP EliteBook	HP EliteBook
		6460b	8460p	8460w Mobile
		Notebook PC	Notebook PC	Workstation

	35.6-cm (14.0-in) HD, anti-glare, LED	√	√	√
	SVA (1366x768) with camera

	35.6-cm (14.0-in) HD+, anti-glare, LED	√	√	√
	SVA (1600x900) with camera

	35.6-cm (14.0-in) HD, anti-glare, LED	√	√	√
	SVA (1366x768) with camera and
	WWAN

	35.6-cm (14.0-in) HD+, anti-glare, LED	√	√	√
	SVA (1600x900) with camera and
	WWAN

	Support privacy filter	√	√	√

Memory	Two customer-accessible/upgradeable	√	√	√
	memory module slots supporting up to
	16 GB of RAM

	Supports dual-channel memory	√	√	√

	PC3-10600, 1333-MHz, DDR3	√	√	√

	Supports the following configurations:	√	√	√
	● 16384 (8192 × 2)
	● 8192 (8192 × 1)
	● 8192 (4096 × 2)
	● 6144 (4096 + 2048)
	● 4096 (2048 × 2)
	● 4096 (4096 × 1)
	● 3072 (2048 + 1024)
	● 2048 (2048 × 1)

	Brazil requirements:	√
	● 8192 (4096 × 2)
	● 4096 (2048 × 2)
	● 4096 (4096 × 1)
	● 2048 (2048 × 1)

Flash cache	Marvell 16-GB module			√

Hard drives	Supports 9.5-mm, 6.35-cm (2.50-in)	√	√	√
	SATA hard drives

	Customer-accessible	√	√	√

Category	Description	HP ProBook	HP EliteBook	HP EliteBook
		6460b	8460p	8460w Mobile
		Notebook PC	Notebook PC	Workstation

	Supports the following drives:		√	√	√
	●	750-GB, 7200-rpm
	●	640-GB, 5400-rpm
	● 500-GB, 5400-rpm and 7200-rpm
	● 320-GB, 5400-rpm and 7200-rpm
	●	250-GB, 7200-rpm

	Supports the following solid-state		√	√	√
	drives:
	●	256-GB
	●	160-GB
	●	128-GB
	●	120-GB

Upgrade bay	Fixed		√	√	√

	Customer-accessible		√	√	√

	Serial ATA		√	√	√

	12.7-mm tray load		√	√	√

	Supports “No Drive” option		√	√	√

	Supports the following 12.7-mm SATA		√	√	√
	optical drives:
	●	DVD-ROM
	● DVD+/-RW SuperMulti DL
	● Blu-ray ROM DVD+/-RW
		SuperMulti DL
	Supports the following 9.5-mm SATA
	hard drive:
	●	500-GB, 7200-rpm
	●	320-GB, 7200-rpm

Microphone	Integrated dual-array microphone		√	√	√
	(webcam models only)

	Integrated mono (non-webcam models)		√

Audio	HD audio		√	√	√

	Stereo speakers (2)		√	√	√

Webcam	Integrated webcam (720p HD)		√	√	√

Modem	56K V.92 MDC data/fax modem		√	√	√

	Modem cable not included		√	√	√

4 Chapter 1 Product description

Category	Description	HP ProBook	HP EliteBook	HP EliteBook
		6460b	8460p	8460w Mobile
		Notebook PC	Notebook PC	Workstation

	Supports “No Modem” option	√	√	√

Ethernet	Intel 82579LM GbE LAN 10/100/1000	√	√	√
	network interface card (NIC) with iAMT
	(vPro models)

	Intel 82579V GbE LAN 10/100/1000	√
	network interface card (non-vPro
	models)

	S3/S4/S5 wake on LAN	√	√	√

	NIC power down technology	√	√	√

	Ethernet cable not included	√	√	√

Wireless	Integrated WLAN options by way of wireless module:

	Two WLAN antennas built into display	√
	assembly

	Three WLAN antennas built into display		√	√
	assembly

	Supports “no WLAN” option	√	√	√

	Supports the following WLAN formats:	√	√	√
	● Broadcom 802.11 b/g/n, 1×1
	● Broadcom 802.11 a/b/g/n, 2×2

	● Broadcom 4322, 802.11a/b/g/n,	√
	2×2

	● Intel Centrino Wireless-N 1000,	√
	1×2 b/g/n

	● Atheros 802.11 a/g/n 3×3		√	√

	● Intel Centrino Advanced N 6205,		√	√
	2×2 a/b/g/n

	● Intel Centrino Ultimate-N 6300,		√	√
	3×3 a/b/g/n

	Integrated WWAN options by way of wireless module:

	Two WWAN antennas built into display	√	√	√
	assembly (world-wide 5 band, in
	WWAN panels only)

	Subscriber identity module (SIM)	√	√	√
	security (customer-accessible in battery
	bay)

	Supports “no WWAN” option	√	√	√

Category	Description	HP ProBook	HP EliteBook	HP EliteBook
		6460b	8460p	8460w Mobile
		Notebook PC	Notebook PC	Workstation

Supports the following WWAN	√	√	√
modules:
● Qualcomm Gobi 3000 HSPA/
CDMA with GPS
● Ericsson 5521 HSPA+
● HP lt2510 EV-DO/LTE Mobile
Broadband Module

Integrated personal area network (PAN) options by way of Bluetooth® module:

	Supports “no PAN” option	√	√	√

	Integrated Bluetooth 2.1	√	√	√

External media card	One ExpressCard/54 slot	√	√	√

	Integrated Media Card Reader with SD,	√	√	√
	MMC support

Ports	Audio-in (stereo microphone)	√	√	√

	Audio-out (stereo headphone)	√	√	√

	DisplayPort 1.1a	√	√	√

	RJ-11 (modem)	√	√	√

	RJ-45 (Ethernet, includes link and	√	√	√
	activity lights)

	USB 3.0		√	√

	USB 2.0 (3)	√	√	√

	USB 2.0 charging port		√	√

	eSATA/USB 2.0 combo port	√	√	√

	VGA (Dsub 15-pin) supporting 1920 ×	√	√	√
	1200 external resolution at 75-GHz (hot
	plug with auto-detect)

	1394a	√	√	√

	3-pin AC power	√	√	√

	Secondary battery connector	√	√	√

	Docking connector	√	√	√

Docking	HP Docking Station	√	√	√

	HP Advanced Docking Station	√	√	√

Keyboard/pointing	Keyboard with DuraKeys		√	√
devices

	Dual point	√	√	√

	Spill-resistant design	√	√	√

	Full chiclet keyboard	√	√	√

6 Chapter 1 Product description

Category	Description	HP ProBook	HP EliteBook	HP EliteBook
		6460b	8460p	8460w Mobile
		Notebook PC	Notebook PC	Workstation

	Touchpad includes: on/off button,		√	√	√
	supports 2-way scroll with legend, taps
	enabled by default, 2-finger scrolling
	and zoom enabled by default

Power requirements	Smart AC adapter with localized cable		√	√	√
	plug support (3-wire plug with ground
	pin, supports 3-pin DC connector):
	●	90-W
	●	65-W

	9-cell, 3.0-Ah (100-Wh) Li-ion battery		√	√	√

	6-cell, 2.8-Ah (62-Wh) Li-ion battery		√	√	√

	6-cell, 2.55-Ah (55-Wh) Li-ion battery		√

	3-cell, 2.8-Ah (31-Wh) Li-ion battery		√	√	√

	Supports 9-cell, 73-Wh HP Ultra-		√	√	√
	Capacity Extended Life Battery

	Supports 9-cell, 100-Wh HP Extended		√	√	√
	Life Battery

	Supports 6-cell, 55-Wh HP Long Life Li-		√	√	√
	ion battery

	HP Fast Charge Technology		√	√	√

Security	Integrated fingerprint reader		√	√	√

	Integrated smart card reader		√	√	√

	Security cable slot		√	√	√

	Trusted platform module (TPM) V.1.2		√	√	√

	Full volume encryption		√	√	√

	Preboot authentication (password,		√	√	√
	smart card)

Operating system	Preinstalled:

	Windows 7 Professional 32 with		√	√	√
	Microsoft® Basics

	Windows 7 Professional with Microsoft		√	√	√
	Basics

	Windows 7 Home Premium 64 with		√	√	√
	Microsoft Basics

	Windows 7 Home Premium 32 with		√	√	√
	Microsoft Basics

	Windows Vista Home Basic 32 with		√	√	√
	Microsoft Basics

	Novell™: SuSE Linux™ – SLED 11		√

Category	Description	HP ProBook	HP EliteBook	HP EliteBook
		6460b	8460p	8460w Mobile
		Notebook PC	Notebook PC	Workstation

FreeDOS	√	√	√

Preinstalled with Microsoft Office:

Windows 7 Professional 32 with	√	√	√
Microsoft Office 2010 Starter

Windows 7 Professional 32 with	√	√	√
Microsoft Office 2010 Personal

Windows 7 Professional 32 with	√	√	√
Microsoft Office 2010 Home &
Business

Windows 7 Professional 32 with	√	√	√
Microsoft Office 2010 Professional

Windows 7 Professional 64 with	√	√	√
Microsoft Office 2010 Starter

Windows 7 Professional 64 with	√	√	√
Microsoft Office 2010 Personal

Windows 7 Professional 64 with	√	√	√
Microsoft Office 2010 Home &
Business

Windows 7 Professional 64 with	√	√	√
Microsoft Office 2010 Professional

Windows 7 Home Premium 32 with	√	√	√
Microsoft Office 2010 Starter

Windows 7 Home Premium 32 with	√	√	√
Microsoft Office 2010 Personal

Windows 7 Home Premium 32 with	√	√	√
Microsoft Office 2010 Home &
Business

Windows 7 Home Premium 32 with	√	√	√
Microsoft Office 2010 Professional

Windows 7 Home Premium 64 with	√	√	√
Microsoft Office 2010 Starter

Windows 7 Premium 64 with Microsoft	√	√	√
Office 2010 Professional

Windows 7 Starter with Microsoft Office	√	√	√
2010 Starter

Windows 7 Home Basic 32 with	√	√	√
Microsoft Office 2010 Starter

Windows Vista Basic 32 with Microsoft	√	√	√
Office 2010 Starter

Windows Vista Basic 32 with Microsoft	√	√	√
Office 2010 Personal

Windows Vista Basic 32 with Microsoft	√	√	√
Office 2010 Home & Business

8 Chapter 1 Product description

Category	Description	HP ProBook	HP EliteBook	HP EliteBook
		6460b	8460p	8460w Mobile
		Notebook PC	Notebook PC	Workstation

	Windows Vista Basic 32 with Microsoft	√	√	√
	Office 2010 Professional

	Restore Media:

	Windows 7 Professional 64	√	√	√

	Windows 7 Professional 32	√	√	√

	Windows 7 Home Basic 32	√	√	√

	Windows 7 Home Premium 64	√	√	√

	Windows 7 Home Premium 32	√	√	√

	Windows 7 Starter 32	√

	DRDVD Windows 7	√	√	√

	DRDVD Windows 7 with WinDVD	√	√	√

	Web-only support:

	Windows XP Professional 64		√	√

	Windows XP Professional 32	√

	Windows Vista Enterprise 32/64	√	√	√

	Windows Vista Business 32/64	√	√	√

	Windows 7 Enterprise 32/64	√	√	√

	Windows 7 Ultimate 32/64	√	√	√

	Certified:

	Microsoft WHQL	√	√	√

	Novell: SuSE Linux	√	√	√

Serviceability	End-user replaceable parts:

	AC adapter	√	√	√

	Battery (system)	√	√	√

	Hard drive	√	√	√

	Memory module	√	√	√

	Optical drive	√	√	√

	Mini-PCI components (WLAN, WWAN,	√	√	√
	SIM)

	Modem	√	√	√

	Keyboard	√	√	√

2 External component identification

Display

NOTE: Refer to the illustration that most closely matches your computer.

Component		Description

(1)	Internal display switch	Turns off the display or initiates Sleep if the display is closed
		while the power is on.
		NOTE: The display switch is not visible from the outside of the
		computer.

(2)	WLAN antennas (3)*	Send and receive wireless signals to communicate with wireless
		local area networks (WLAN).

(3)	WWAN antennas (2)*	Send and receive wireless signals to communicate with wireless
		wide-area networks (WWAN).

(4)	Internal microphones (2)	Record sound.

10 Chapter 2 External component identification

Component		Description

(5)	Webcam light (select models only)	On: The webcam is in use.

(6)	Webcam (select models only)	Records video and captures still photographs.
		To use the webcam, select Start > All Programs > HP >
		HP Webcam.

(7)	Ambient light sensor	When activated, the sensor automatically adjusts the display
		brightness based on the lighting conditions in your environment.

(8)	Keyboard light	On: When the keyboard light is activated.

(9)	Keyboard light button	Used to activate the keyboard light.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Component		Description

(1)	Internal display switch	Turns off the display or initiates Sleep if the display is closed
		while the power is on.
		NOTE: The display switch is not visible from the outside of the
		computer.

(2)	WLAN antennas (2)*	Send and receive wireless signals to communicate with wireless
		local area networks (WLAN).

(3)	WWAN antennas (2)* (select models only)	Send and receive wireless signals to communicate with wireless
		wide-area networks (WWAN).

(4)	Internal microphone(s) (1 or 2 depending on	Record sound.
	model)

(5)	Webcam light (select models only)	On: The webcam is in use.

Display 11

Component		Description

(6)	Webcam (select models only)	Records video and captures still photographs.
		To use the webcam, select Start > All Programs > HP >
		HP Webcam.

12 Chapter 2 External component identification

Top

TouchPad

NOTE: Your computer may look slightly different from the illustration in this section.

Component		Description

(1)	Pointing stick (select models only)	Moves the pointer and selects or activates items on the
		screen.

(2)	Left pointing stick button	Can be used with the pointing stick and functions like the
		left button on an external mouse.

(3)	TouchPad on/off button	Turns the TouchPad on and off.

(4)	TouchPad	Moves the pointer and selects or activates items on the
		screen.
		NOTE: Vertical scrolling is supported on the right edge of
		the TouchPad.

(5)	Left TouchPad button	Functions like the left button on an external mouse.

(6)	Right TouchPad button	Functions like the right button on an external mouse.

(7)	Right pointing stick button	Can be used with the pointing stick and functions like the
		right button on an external mouse.

Top 13

Lights

NOTE: Refer to the illustration that most closely matches your computer.

Component		Description

(1)	TouchPad on/off light	● Amber: The TouchPad is off.
		● Off: The TouchPad is on.

(2)	Caps lock light	On: Caps lock is on.

(3)	Power light	● On: The computer is on.
		● Blinking: The computer is in the Sleep state.
		● Off: The computer is off or in Hibernation.

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Component		Description

(4)	Wireless light	● White: An integrated wireless device, such as a
		wireless local area network (WLAN) device and/or a
		Bluetooth® device, is on.
		● Amber: All wireless devices are off.

(5)	QuickWeb light	● On: The computer is on.
		● Off: The computer is off or in Hibernation.
		NOTE: For more information, refer to “HP QuickWeb” in
		this guide and to the HP Quickweb software Help

(6)	Mute light	● Amber: Computer sound is off.
		● Off: Computer sound is on.

(7)	Num lock light	On: Num lock is on.

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Buttons and fingerprint reader

NOTE: Refer to the illustration that most closely matches your computer.

Component		Description

(1)	TouchPad on/off button	Turns the TouchPad on and off.

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Component		Description

(2)	Power button	● When the computer is off, press the button to turn on
		the computer.
		● When the computer is on, press the button briefly to
		initiate Sleep.
		● When the computer is in the Sleep state, press the
		button briefly to exit Sleep.
		● When the computer is in Hibernation, press the button
		briefly to exit Hibernation.
		If the computer has stopped responding and Windows®
		shutdown procedures are ineffective, press and hold the
		power button for at least 5 seconds to turn off the computer.
		To learn more about your power settings:
		● Windows 7—Select Start > Control Panel > System
		and Security > Power Options.
		● Windows Vista—Select Start > Control Panel >
		System and Maintenance > Power Options
		● Or refer to the HP Notebook Reference Guide.

(3)	Wireless button	Turns the wireless feature on or off but does not establish a
		wireless connection.

(4)	QuickWeb button	● When the computer is off or in Hibernation, press the
		button to open HP QuickWeb.
		● When the computer is in HP QuickWeb, press the
		button to open the default Web browser.
		NOTE: For more information, refer to “HP QuickWeb” in
		this guide and to the HP QuickWeb software Help. If your
		computer does not have HP QuickWeb software, the button
		does not perform any action or function.

(5)	Volume mute button	Mutes and restores speaker sound.

(6)	Fingerprint reader (select models only)	Allows a fingerprint logon to Windows, instead of a
		password logon.

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HP EliteBook 8460p 6460b Maintenance and Service Guide

Keys

NOTE: Refer to the illustration that most closely matches your computer.

Component		Description

(1)	esc key	Displays system information when pressed in combination
		with the fn key.

(2)	Function keys	Execute frequently used system functions when pressed in
		combination with the fn key.

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Component		Description

(3)	fn key	Executes frequently used system functions when pressed
		in combination with a function key, the num lk key, or the
		esc key.

(4)	Start key	Displays the Start menu.

(5)	Menu key	Displays the active program’s shortcut menu (same as
		right-click menu).

(6)	Embedded numeric keypad keys	Can be used like the keys on an external numeric keypad
		when pressed in combination with the fn and num lk keys.

(7)	num lk key	Enables/disables the embedded numeric keypad when
		pressed in combination with the fn key.

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Front

NOTE: Refer to the illustration that most closely matches your computer.

Component		Description

(1)	Display release latch	Opens the computer.

(2)	Wireless light	● White: An integrated wireless device, such as a wireless
		local area network (WLAN) device and/or a Bluetooth®
		device, is on.
		● Amber: All wireless devices are off.

(3)	Power light	● On: The computer is on.
		● Blinking: The computer is in the Sleep state.
		● Off: The computer is off or in Hibernation.

(4)	Battery light	● Amber: The computer is connected to external power and
		the battery is charged from 0 – 90%.

● White: The computer is connected to external power and the battery is charged from 90 – 99%.

● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

● Off: The battery is fully charged.

20 Chapter 2 External component identification

Component		Description

(5)	Hard drive light	● Blinking turquoise: The hard drive or optical drive is being
		accessed.
		● Amber: HP 3D DriveGuard has temporarily parked the hard
		drive.

(6)	Speaker	Produces SRS Premium sound (select models only).
		NOTE: To use the SRS Premium sound software, select Start
		> All Programs > SRS Premium Sound.

Left

NOTE: Refer to the illustration that most closely matches your computer.

Component		Description

(1)	Power connector	Connects an AC adapter.

(2)	1394 port	Connects an optional IEEE 1394 or 1394a device, such as
		a camcorder.

(3)	USB or SuperSpeed USB ports (2)	Connect optional USB devices.
		NOTE: Some models support SuperSpeed USB 3.0

technology. These models show a slightly different icon.

– or –

(4)	ExpressCard slot (select models only)	Supports optional ExpressCards.

(5)	Media Card Reader	Supports the following digital card formats:
		●	Secure Digital (SD) Card
		●	MultiMediaCard (MMC)

(6)	Optical drive	Reads and writes (select models only) to an optical disc.

(7)	Optical drive eject button	Ejects the optical drive.

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Rear

NOTE: Refer to the illustration that most closely matches your computer.

Component			Description

(1)	RJ-11	(modem) jack	Connects a modem cable.

(2)	External monitor port		Connects an external VGA monitor or projector.

(3)	RJ-45	(network) jack	Connects a network cable.

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