HP Compaq 8710p, Compaq 8710w Maintenance and Service Guide

HP Compaq 8710p Notebook PC and HP Compaq 8710w Mobile Workstation

Maintenance and Service Guide

© Copyright 2007, 2008 Hewlett-Packard

Development Company, L.P.

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Third Edition: July 2008

First Edition: June 2007

Document Part Number: 453579-003

MSG revision history

Revision	Publication date	Description
A	September 2010	The part number for the T7100 1.8-GHz (2-MB L2 cache, 800-MHz FSB)
		processor has been updated to 446440-001 in the following locations: Computer
		major components on page 19, Sequential part number listing on page 31, and
		Processor on page 77.
		The 120-GB, 7200-rpm hard drive part number has been corrected to 454987-001
		in the following location: Computer major components on page 19.
		The AC adapters have been updated in the following locations: Miscellaneous
		parts on page 29 and Sequential part number listing on page 31.

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................		1
2	External component identification ................................................................................................................	8
	Display components .............................................................................................................................	8
	Top components ...................................................................................................................................	9
	Buttons, switches, and fingerprint reader ............................................................................	9
	Keys ...................................................................................................................................	10
	Lights .................................................................................................................................	11
	Pointing devices .................................................................................................................	13
	Front components ..............................................................................................................................	14
	Left-side components .........................................................................................................................	15
	Rear component .................................................................................................................................	16
	Right-side components .......................................................................................................................	16
	Bottom components ...........................................................................................................................	17
3	Illustrated parts catalog ...............................................................................................................................	18
	Serial number location ........................................................................................................................	18
	Computer major components .............................................................................................................	19
	Plastics Kit ..........................................................................................................................................	27
	Cable Kit .............................................................................................................................................	28
	Mass storage devices .........................................................................................................................	29
	Miscellaneous parts ............................................................................................................................	29
	Sequential part number listing ............................................................................................................	31
4 Removal and replacement procedures .......................................................................................................		39
	Preliminary replacement requirements ...............................................................................................	39
	Tools required ....................................................................................................................	39
	Service considerations .......................................................................................................	39
	Plastic parts .......................................................................................................	39
	Cables and and pointing stick connectors .........................................................	40
	Drive handling ...................................................................................................	40
	Grounding guidelines .........................................................................................................	41
	Electrostatic discharge damage ........................................................................	41

vii

Packaging and transporting guidelines	............................................. 42
Workstation guidelines .....................................................................	42
Equipment guidelines .......................................................................	43
Unknown user password ...................................................................................................	44
Component replacement procedures .................................................................................................	45
Serial number ....................................................................................................................	45
Computer feet ....................................................................................................................	45
Battery ...............................................................................................................................	46
Display inverter and ambient light sensor board ................................................................	47
Hard drive ..........................................................................................................................	50
Bluetooth module ...............................................................................................................	53
Primary memory module ....................................................................................................	54
WLAN module ....................................................................................................................	56
RTC battery .......................................................................................................................	59
Optical drive .......................................................................................................................	60
Keyboard ...........................................................................................................................	62
Expansion memory module ...............................................................................................	65
TouchPad ..........................................................................................................................	66
Modem module ..................................................................................................................	68
Switch cover ......................................................................................................................	69
Power button board ...........................................................................................................	71
Fan/heat sink assembly .....................................................................................................	72
Graphics card ....................................................................................................................	74
Heat sink ............................................................................................................................	76
Processor ...........................................................................................................................	77
Display assembly ...............................................................................................................	79
Top cover ...........................................................................................................................	85
Speaker assembly .............................................................................................................	87
System board .....................................................................................................................	89
USB/audio board ...............................................................................................................	93
PC Card assembly .............................................................................................................	94
5 Computer Setup ............................................................................................................................................	96
Starting Computer Setup ....................................................................................................................	96
Using Computer Setup .......................................................................................................................	97
Navigating and selecting in Computer Setup .....................................................................	97
Restoring factory settings in Computer Setup ...................................................................	97
Computer Setup menus .....................................................................................................................	98
File menu ...........................................................................................................................	98
Security menu ....................................................................................................................	99
Diagnostics menu ..............................................................................................................	99
System Configuration menu ............................................................................................	100

viii

6 Specifications ..............................................................................................................................................	102
Computer specifications ...................................................................................................................	102
17.0-inch, WUXGA+WVA display specifications ..............................................................................	103
17.0-inch, WSXGA+WVA display specifications ..............................................................................	104
17.0-inch, WXGA+WVA display specifications ................................................................................	105
Hard drive specifications ..................................................................................................................	106
DVD±RW and CD-RW Double-Layer Combo Drive specifications ..................................................	107
DVD/CD-RW Combo Drive specifications ........................................................................................	108
DVD-ROM Drive ...............................................................................................................................	109
System DMA specifications ..............................................................................................................	110
System memory map specifications .................................................................................................	110
System interrupt specifications .........................................................................................................	111
System I/O address specifications ...................................................................................................	112
7 Screw listing ................................................................................................................................................	114
Phillips PM2.0×17.0 captive screw ...................................................................................................	115
Phillips PM2.5×13.0 captive screw ...................................................................................................	116
Phillips PM3.0×4.0 screw .................................................................................................................	117
Phillips PM2.5×5.0 captive screw .....................................................................................................	118
Phillips PM2.0×4.0 screw .................................................................................................................	119
Torx TM2.5×9.0 screw .....................................................................................................................	121
Torx TM2.5×4.0 screw .....................................................................................................................	123
Phillips PM2.5×9.0 captive screw .....................................................................................................	126
Torx T8M2.5×7.0 screw ...................................................................................................................	127
Phillips PM2.5×7.0 screw .................................................................................................................	129
Torx T8M2.0×10.0 captive screw .....................................................................................................	130
Hex Metric HM5.0×10.0 standoff ......................................................................................................	131
Phillips PM2.5×7.0 captive screw .....................................................................................................	132
Phillips PM2.0×6.0 screw .................................................................................................................	133
8 Backup and recovery ..................................................................................................................................	134
Backup and recovery using Windows Vista .....................................................................................	134
Creating recovery discs ...................................................................................................	134
Backing up your information ............................................................................................	134
When to back up .............................................................................................	135
Backup suggestions ........................................................................................	135
Backing up specific files or folders ..................................................................	135
Backing up the entire hard drive .....................................................................	136
Creating recovery points .................................................................................	137
Scheduling backups ........................................................................................	137
Performing a recovery .....................................................................................................	137
Performing a recovery from the recovery discs ...............................................	138
Performing a recovery from the hard drive ......................................................	138

ix

Initiating a recovery in Windows .....................................................	139
Initiating a recovery from the hard drive recovery partition .............	139
Backup and recovery using Windows XP .........................................................................................	140
Creating recovery discs ...................................................................................................	140
Backing up your information ............................................................................................	140
When to back up .............................................................................................	141
Backup suggestions ........................................................................................	141
Backing up specific files or folders ..................................................................	141
Backing up the entire hard drive .....................................................................	142
Creating recovery points .................................................................................	143
Scheduling backups ........................................................................................	143
Performing a recovery .....................................................................................................	143
Performing a recovery from the recovery discs ...............................................	144
Performing a recovery from the hard drive ......................................................	144
Initiating a recovery in Windows .....................................................	145
Initiating a recovery from the hard drive recovery partition .............	145
9 Connector pin assignments .......................................................................................................................	146
1394 .................................................................................................................................................	146
Audio-out (headphone) .....................................................................................................................	146
Audio-in (microphone) ......................................................................................................................	147
External monitor ...............................................................................................................................	147
HDMI ................................................................................................................................................	148
RJ-11 (modem) ................................................................................................................................	149
RJ-45 (network) ................................................................................................................................	150
Universal Serial Bus .........................................................................................................................	151
10 Power cord set requirements ..................................................................................................................	152
Requirements for all countries and regions ......................................................................................	152
Requirements for specific countries and regions .............................................................................	153
11 Recycling ...................................................................................................................................................	154
Battery ..............................................................................................................................................	154
Display ..............................................................................................................................................	154
Index .................................................................................................................................................................	160

x

1 Product description

Category	Description	HP Compaq 8710w	HP Compaq 8710p
		Mobile Workstation	Notebook PC
Product Name	HP Compaq 8710w Mobile	√
	Workstation
	HP Compaq 8710p Notebook PC		√
Processors	Intel® Core™ 2 Duo processors
	T9500 2.6-GHz processor 6-MB L2	√	√
	cache, 800-MHz FSB
	T9300 2.5-GHz processor 6-MB L2	√	√
	cache, 800-MHz FSB
	T8300 2.4-GHz processor 3-MB L2	√	√
	cache, 800-MHz FSB
	T8100 2.1-GHz processor 3-MB L2	√	√
	cache, 800-MHz FSB
	T7800 2.5-GHz processor 4-MB L2	√	√
	cache, 800-MHz FSB
	T7700 2.4-GHz processor 4-MB L2	√	√
	cache, 800-MHz FSB
	T7500 2.2-GHz processor 4-MB L2	√	√
	cache, 800-MHz FSB
	T7300 2.0-GHz processor 4-MB L2	√	√
	cache, 800-MHz FSB
	T7250 2.0-GHz processor 2-MB L2	√	√
	cache, 800-MHz FSB
	T7100 1.8-GHz processor 2-MB L2	√	√
	cache, 800-MHz FSB
Chipset	Northbridge: Intel 965PM with iAMT	√	√
	support
	Southbridge: Intel ICH8M-enhanced	√	√
Graphics	nVidia NB8E-GLM (G84GLM-UU)	√
	graphics card with 512-MB graphics
	subsystem memory operating at 800
	MHz

1

Category	Description	HP Compaq 8710w	HP Compaq 8710p
		Mobile Workstation	Notebook PC
	nVidia NB8P-NVS2 (G84M-GT)		√
	graphics card with 256-MB graphics
	subsystem memory operating at 700
	MHz (supports TurboCache)
	OpenGL driver support	√
Panel	All display assemblies include 3	√	√
	wireless local area network (WLAN)
	antennae
	17.0-inch WUXGA WVA AntiGlare	√	√
	17.0-inch WSXGA+ WVA AntiGlare	√	√
	17.0-inch WXGA+ AntiGlare	√	√
	17.0-inch WSXGA+ Bright View	√	√
	Supports privacy film	√	√
Memory	2 customer-accessible/upgradable	√	√
	memory module slots
	Supports dual-channel memory	√	√
	Supports up to 8 GB of system RAM	√	√
	PC2-5300, 667-MHz, DDR2	√	√

2 Chapter 1 Product description

Category	Description			HP Compaq 8710w	HP Compaq 8710p
				Mobile Workstation	Notebook PC
	Supports the following configurations:			√	√
	● 8192-MB total system memory
		(4096	× 2, dual-channel)
	● 6144-MB total system memory
		(4096	+ 2048)
	● 5120-MB total system memory
		(4096	+ 1024)
	● 4608-MB total system memory
		(4096	+ 512)
	● 4096-MB total system memory
		(2048	× 2, dual channel
	● 4096-MB total system memory
		(4096	× 1)
	● 3072-MB total system memory
		(2048	+ 1024)
	● 2560-MB total system memory
		(2048	+ 512)
	● 2048-MB total system memory
		(1024	× 2, dual-channel)
	● 2048-MB total system memory
		(2048	× 1)
	● 1536-MB total system memory
		(1024	+ 512)
	● 1024-MB total system memory
		(512 × 2, dual-channel)
	● 1024-MB total system memory
		(1024	× 1)
	● 512-MB total system memory
		(512 × 1)
Hard drives	Supports 9.5-mm, 2.5-inch hard drives			√	√
	Customer-accessible			√	√
	Serial ATA			√	√
	Supports the following drives:			√	√
	●	250-GB, 5400-rpm
	●	200-GB, 7200--rpm
	●	160-GB, 7200and 5400-rpm
	●	120-GB, 7200and 5400-rpm
	●	100-GB, 7200-rpm
	●	80-GB, 7200and 5400-rpm

3

Category	Description	HP Compaq 8710w	HP Compaq 8710p
		Mobile Workstation	Notebook PC
	HP 3D DriveGuard	√	√
Optical drives	Fixed (removal of 1 screw required)	√	√
	Customer-accessible	√	√
	Parallel ATA	√	√
	12.7-mm tray load	√	√
	Supports the following drives:	√	√
	● DVD±RW and CD-RW Super
	Multi Double-Layer Combo Drive
	with LightScribe
	● DVD±RW and CD-RW Super
	Multi Double-Layer Combo Drive
	● DVD-CD/RW Combo Drive
	● Blu-Ray DVD-RW Combo Drive
	● DVD-ROM Drive
Diskette drive	Supports external USB diskette drive	√	√
	only
	Supports boot from external USB	√	√
	diskette drive
	Supports 3-mode diskette drive	√	√
Microphone	Integrated microphone	√	√
Audio	HD audio - ADI1981	√	√
Modem	56K V.92 1.5-inch data/fax modem with	√	√
	digital line guard
	HD audio interface	√	√
	Modem cable included in Brazil, the	√	√
	Czech Republic, Europe, France,
	Greece, Hungary, Israel, Latin
	America, Poland, Russia, Saudi
	Arabia, Slovakia, Slovenia, South
	Africa, Turkey, and the United Kingdom
Ethernet	Intel 82566MM 10/100/1000 network	√	√
	interface card (NIC) with iAMT
	S3/S4/S5 wake on LAN: DC - no	√	√
	S3/S4/S5 wake on LAN: AC - yes	√	√
	NIC power-down technology	√	√
Wireless	Integrated WLAN options by way of wireless module:
	Three WLAN antennae built into	√	√
	display assembly
	Support for no-WLAN option	√	√

4 Chapter 1 Product description

Category	Description		HP Compaq 8710w	HP Compaq 8710p
			Mobile Workstation	Notebook PC
	Support for the following WLAN		√	√
	formats:
	● Intel 802.11a/b/g/n with iAMT
		support
	●	Broadcom 802.11a/b/g
	● Intel 802.11a/b/g with iAMT
		support
	●	Broadcom 802.11b/g

Integrated personal area network (PAN) options by way of Bluetooth® module:

	Support for no-WPAN option	√	√
	Broadcom Bluetooth	√	√
External media	One Type I/II PC Card slot, supporting	√	√
card	16-bit and 32-bit (Cardbus) PC Card
	modules
	Media Card Reader slot supporting SD,	√	√
	MMC, MS, MSP, xD, and Memory Stick
	Duo
Ports	Audio-in (mono microphone)	√	√
	Audio-out (stereo headphone)	√	√
	High-Definition Multimedia Interface	√	√
	(HDMI)
	RJ-11 (modem)	√	√
	RJ-45 (Ethernet, includes link and	√	√
	activity lights)
	USB (6)	√	√
	VGA (Dsub 15-pin) supporting 1600 ×	√	√
	1200 external resolution at 75-GHz
	(hot plug/unplug with auto-detect)
	3-pin AC power	√	√
Docking	HP 3-in-1 NAS Docking Station, HP	√	√
	Advanced Docking Station, and HP
	Docking Station
Keyboard/pointing	14.4-inch keyboard with separate	√	√
devices	numeric keypad
	Dual point (pointing stick and	√	√
	TouchPad) with 3 pointing stick buttons
	and 3 TouchPad buttons and vertical
	scrolling (taps enabled as default)
	TouchPad only, with 2 TouchPad		√
	buttons and vertical scrolling (taps
	enabled as default)
	Windows Vista™ Hardware Start	√	√
	Button

5

Category	Description	HP Compaq 8710w	HP Compaq 8710p
		Mobile Workstation	Notebook PC
Power	The following AC adapters with	√	√
requirements	localized cable plug support (3-wire
	plug with ground pin, supports 3-pin
	DC connector):
	● 180-W PFC AC adapter
	● 135-W PFC AC adapter
	● 120-W non-PFC and PFC AC
	adapters
	● 90-W non-PFC and PFC AC
	adapters
	8-cell, 2.55-Ah (73-Wh) Li-ion battery	√	√
	Support for 8-cell Extended Life Battery	√	√
	Support for 12-cell Ultra Capacity	√	√
	Battery
Security	Full volume encryption	√	√
	Integrated fingerprint reader	√	√
	Integrated smart card reader	√	√
	Preboot authentication (password,	√	√
	smart card)
	Security cable slot	√	√
	Trusted platform module (TPM) V.1.2	√	√
Operating	Preinstalled:
system
	Windows Vista Business 32/64	√	√
	Windows Vista Home Basic 32	√	√
	Windows® XP Professional	√	√
	FreeDOS	√	√
	Preinstalled with Microsoft® Office:
	Windows Vista Business 32/64 with	√	√
	Office 2007 Ready
	Windows Vista Business 32/64 with		√
	Office 2007 Personal
	Windows XP Professional with Office	√	√
	2007 Ready
	Windows XP Professional with Office	√	√
	2007 Personal
	Restore media:
	Windows Vista Business 32/64	√	√
	Windows Vista Home Basic 32	√	√

6 Chapter 1 Product description

Category	Description	HP Compaq 8710w	HP Compaq 8710p
		Mobile Workstation	Notebook PC
	Windows XP Professional	√	√
	DRDVD XP	√	√
	DRDVD Vista	√	√
	Supported:
	Windows® 2000	√	√
	Certified:
	Linux	√	√
Serviceability	End-user replaceable parts:
	AC adapter	√	√
	Battery (system)	√	√
	Battery (RTC)	√	√
	Hard drive	√	√
	Memory module	√	√
	Modem module	√	√
	Optical drive	√	√
	WLAN module	√	√

7

2 External component identification

Display components

Item	Component	Function
(1)	Ambient light sensor	When activated, the sensor automatically adjusts the
		display brightness based on the surrounding lighting
		conditions.
(2)	Wireless antenna locations	Send and receive wireless signals to communicate with
		WLANs.
(3)	Internal microphone	Records sound.

8	Chapter 2 External component identification

Top components

Buttons, switches, and fingerprint reader

Item	Component	Function
(1)	Power button	● When the computer is off, press the button to turn
		on the computer.
		● When the computer is on, press the button to shut
		down the computer.
		● When the computer is in the Sleep state (Windows
		Vista) or in Standby (Windows XP), press the button
		briefly to exit the Sleep state or Standby.
		● When the computer is in Hibernation, press the
		button briefly to exit Hibernation.
		If the computer has stopped responding and Windows®
		shutdown procedures are ineffective, press and hold the
		power button for at least 5 seconds to turn off the
		computer.
		To learn more about power settings, follow these steps:
		● In Windows Vista, select Start > Control Panel >
		System and Maintenance > Power Options.
		● In Windows XP, select Start > Control Panel >
		Performance and Maintenance > Power Options.
(2)	Info button	Launches Info Center, which enables you to open various
		software solutions.
(3)	Wireless button	Turns the wireless feature on or off, but does not
		establish a wireless connection.
		NOTE: A wireless network must be set up in order to
		establish a wireless connection.
(4)	Presentation button	Starts the presentation feature.
(5)	Volume mute button	Mutes and restores speaker sound.

Top components

9

Item	Component	Function
(6)	Volume scroll zone	Adjusts speaker volume. Slide your finger to the left to
		decrease volume and to the right to increase volume.
		You can also press the left side of the volume slider to
		decrease volume, or press the right side of the volume
		slider to increase volume.
(7)	Calculator button	Turns on the Windows calculator function.
(8)	HP Fingerprint Sensor (fingerprint reader)	Allows a fingerprint logon to Windows, instead of a
		password logon.

Keys

NOTE: Your computer may look slightly different from the illustration in this section.

Item	Component	Function
(1)	esc key	Displays system information when pressed in
		combination with the fn key.
(2)	fn key	Executes frequently used system functions when pressed
		in combination with a function key or the esc key.
(3)	Windows logo key	Displays the Windows Start menu.
(4)	Windows applications key	Displays a shortcut menu for items beneath the pointer.
(5)	Integrated numeric keypad	Can be used like the keys on an external numeric
		keypad.
(6)	Function keys	Execute frequently used system functions when pressed
		in combination with the fn key.

10 Chapter 2 External component identification

Lights

Item	Component	Function
(1)	Wireless lights (2)*	● On: An integrated wireless device, such as a WLAN
		device and/or a Bluetooth® device, is on.
		● Off: All wireless devices are off.
(2)	Power lights (2)†	● On: The computer is on.
		● Blinking: The computer is in the Sleep state
		(Windows Vista) or Standby (Windows XP).
		● Blinking rapidly: An AC adapter with a higher power
		rating should be connected.
		● Off: The computer is off or in Hibernation.
(3)	Battery light	● Amber: A battery is charging.
		● Green: A battery is close to full charge capacity.
		● Blinking amber: A battery that is the only available
		power source has reached a low battery level. When
		the battery reaches a critical battery level, the
		battery light begins blinking rapidly.
		● Off: If the computer is plugged into an external
		power source, the light turns off when all batteries in
		the computer are fully charged. If the computer is
		not plugged into an external power source, the light
		stays off until the battery reaches a low battery level.
(4)	Drive light	● Blinking green: The hard drive or optical drive is
		being accessed.
		● Amber: HP 3D DriveGuard has temporarily parked
		the internal hard drive.
(5)	Caps lock light	On: Caps lock is on.
(6)	Num lock light	On: Num lock is on or the integrated numeric keypad is
		enabled.

Top components 11

Item	Component	Function
(7)	Volume mute light	● Amber: Computer sound is turned off.
		● On: Computer sound is turned on.
(8)	Volume down light	On: The volume scroll zone is being used to decrease
		speaker volume.
(9)	Volume up light	On: The volume scroll zone is being used to increase
		speaker volume.

*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

12 Chapter 2 External component identification

Pointing devices

Item	Component	Function
(1)	Pointing stick*	Moves the pointer and selects or activates items on the
		screen.
(2)	Left pointing stick button*	Functions like the left button on an external mouse.
(3)	TouchPad*	Moves the pointer and selects or activates items on the
		screen.
(4)	Left TouchPad button*	Functions like the left button on an external mouse.
(5)	Center TouchPad button*	Functions like the center button on an external mouse.
(6)	Right TouchPad button*	Functions like the right button on an external mouse.
(7)	TouchPad scroll zone	Scrolls up or down.
(8)	Right pointing stick button*	Functions like the right button on an external mouse.
(9)	Center pointing stick button*	Functions like the center button on an external mouse.

*This table describes factory settings. View or change pointing device preferences as follows:

●In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.

●In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.

Top components 13

Front components

Item	Component	Function
(1)	Wireless light	●	On: An integrated wireless device, such as a WLAN
			device and/or a Bluetooth device, is on.
		●	Off: All wireless devices are off.
(2)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state
			(Windows Vista) or in Standby (Windows XP).
		●	Blinking rapidly: An AC adapter with a higher power
			rating should be connected.
		●	Off: The computer is off or in Hibernation.
(3)	Battery light	●	Amber: A battery is charging.
		●	Green: A battery is close to full charge capacity.
		●	Blinking amber: A battery that is the only available
			power source has reached a low battery level. When
			the battery reaches a critical battery level, the
			battery light begins blinking rapidly.
		●	Off: If the computer is plugged into an external
			power source, the light turns off when all batteries in
			the computer are fully charged. If the computer is
			not plugged into an external power source, the light
			stays off until the battery reaches a low battery level.
(4)	Drive light	●	Blinking green: The hard drive or optical drive is
			being accessed.
		●	Amber: HP 3D DriveGuard has temporarily parked
			the hard drive.
(5)	Speakers (2)	Produce sound.
(6)	Display release latch	Opens the computer.
(7)	Media Card Reader	Supports the following optional digital card formats:
		Secure Digital (SD) Memory Card, Memory Stick Pro,

Memory Stick Duo, xD-Picture Card, and MultiMediaCard (MMC).

14 Chapter 2 External component identification

Left-side components

Item	Component	Function
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a
		deterrent, but it may not prevent the computer from being
		mishandled or stolen.
(2)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.
(3)	Power connector	Connects an AC adapter.
(4)	HDMI port	Connects an optional HDMI device.
(5)	External monitor port	Connects an external VGA monitor or projector.
(6)	USB ports (2)	Connect optional USB devices.
(7)	1394 port	Connects an optional IEEE 1394 or 1394a device, such
		as a camcorder.
(8)	Smart card reader	Supports smart cards and Java™ cards.
(9)	PC Card slot	Supports optional Type I or Type II 32–bit (CardBus) or
		16–bit PC Cards.
(10)	PC Card eject button	Ejects a PC Card from the PC Card slot.

Left-side components 15

Rear component

Component	Function
Vent	Enables airflow to cool internal components.
	NOTE: The computer fan starts up automatically to cool
	internal components and prevent overheating. It is
	normal for the internal fan to cycle on and off during
	routine operation.

Right-side components

Item	Component	Function
(1)	Audio-out (headphone) jack	Produces sound when connected to optional powered
		stereo speakers, headphones, ear buds, a headset, or
		television audio.
(2)	Audio-in (microphone) jack	Connects an optional computer headset microphone,
		stereo array microphone, or monaural microphone.
(3)	USB ports (4)	Connects up to 4 optional USB devices.
(4)	Optical drive	Reads an optical disc.
(5)	Optical drive button	Releases the media tray.
(6)	RJ-11 (modem) jack	Connects a modem cable.
(7)	RJ-45 (network) jack	Connects a network cable.

16 Chapter 2 External component identification

Bottom components

Item	Component	Function
(1)	Battery bay	Holds the battery.
(2)	Battery release latches (2)	Release the battery from the battery bay.
(3)	Docking connector	Connects an optional docking device.
(4)	Accessory battery connector (slide open to expose)	Connects an optional accessory battery.
(5)	Hard drive bay	Contains the hard drive and the Bluetooth module.
(6)	Vents (3)	Enable airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal
		for the internal fan to cycle on and off during routine
		operation.
(7)	Memory module/WLAN module compartment	Contains the expansion memory module slot, the WLAN
		module slot, and the RTC battery.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Bottom components 17

3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

18 Chapter 3 Illustrated parts catalog

Computer major components

Item	Description	Spare part number
(1)	Display assemblies (include 3 WLAN antenna transceivers and cables)
	17.0-inch, WUXGA WVA AntiGlare	450582-001

Computer major components 19

Item	Description	Spare part number
	17.0-inch, WSXGA+ WVA AntiGlare	450580-001
	17.0-inch, WSXGA+ WVA BrightView	450581-001
	17.0-inch, WXGA+ AnitGlare	450583-001
	Display internal components (not illustrated):
	Ambient light sensor board	450480-001
	Display bezel	450500-001
	Display inverter	450498-001
	Display Bracket Kit (includes left and right display hinges)	450570-001
	Display panel cable	450571-001
	Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables)	450475-001
	Display enclosure for use with WUXGA display assemblies (includes 3 WLAN antenna	456223-001
	transceivers and cables)
	Display enclosure for use with WSXGA+ and WXGA+ display assemblies (includes 3 WLAN	450572-001
	antenna transceivers and cables)
	Display Rubber Kit (includes display bezel rubber screw covers)	450573-001
	Display Screw Kit	450574-001
(2)	Switch cover (includes LED board and cable)	450479-001
(3)	Power button board (includes cable)	450481-001
(4)	Keyboards with pointing stick (include pointing stick cable)
	For use in Belgium	450471-A41
	For use in Brazil	450471-201
	For use in the Czech Republic	450471-221
	For use in Denmark	450471-081
	For use in France	450471-051
	For use in French Canada	450471-121
	For use in Germany	450471-041
	For use in Greece	450471-151
	For use in Hungary	450471-211
	For use in Iceland	450471-DD1
	For use in Israel	450471-BB1
	For use in Italy	450471-061
	For use in Japan	450471-291
	For use in Latin America	450471-161
	For use in the Netherlands and Europe	450471-021
	For use in Norway	450471-091

20 Chapter 3 Illustrated parts catalog