Loading...HP Compaq 8710p Notebook PC and
HP Compaq 8710w Mobile Workstation
Maintenance and Service Guide
© Copyright 2007, 2008 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Third Edition: July 2008
First Edition: June 2007
Document Part Number: 453579-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 |
Product description |
|
2 |
External component identification |
|
|
Display components ............................................................................................................................. |
7 |
|
Top components ................................................................................................................................... |
8 |
|
Buttons, switches, and fingerprint reader ............................................................................ |
8 |
|
Keys ..................................................................................................................................... |
9 |
|
Lights ................................................................................................................................. |
10 |
|
Pointing devices ................................................................................................................. |
12 |
|
Front components .............................................................................................................................. |
13 |
|
Left-side components ......................................................................................................................... |
14 |
|
Rear component ................................................................................................................................. |
15 |
|
Right-side components ....................................................................................................................... |
15 |
|
Bottom components ........................................................................................................................... |
16 |
3 |
Illustrated parts catalog |
|
|
Serial number location ........................................................................................................................ |
17 |
|
Computer major components ............................................................................................................. |
18 |
|
Plastics Kit .......................................................................................................................................... |
26 |
|
Cable Kit ............................................................................................................................................. |
27 |
|
Mass storage devices ......................................................................................................................... |
28 |
|
Miscellaneous parts ............................................................................................................................ |
28 |
|
Sequential part number listing ............................................................................................................ |
30 |
4 Removal and replacement procedures |
|
|
|
Preliminary replacement requirements ............................................................................................... |
37 |
|
Tools required .................................................................................................................... |
37 |
|
Service considerations ....................................................................................................... |
37 |
|
Plastic parts ....................................................................................................... |
37 |
|
Cables and and pointing stick connectors ......................................................... |
38 |
|
Drive handling ................................................................................................... |
38 |
|
Grounding guidelines ......................................................................................................... |
39 |
|
Electrostatic discharge damage ........................................................................ |
39 |
v
Packaging and transporting guidelines ............................................. |
40 |
Workstation guidelines ..................................................................... |
40 |
Equipment guidelines ....................................................................... |
41 |
Unknown user password ................................................................................................... |
42 |
Component replacement procedures ................................................................................................. |
43 |
Serial number .................................................................................................................... |
43 |
Computer feet .................................................................................................................... |
43 |
Battery ............................................................................................................................... |
44 |
Display inverter and ambient light sensor board ................................................................ |
45 |
Hard drive .......................................................................................................................... |
48 |
Bluetooth module ............................................................................................................... |
51 |
Primary memory module .................................................................................................... |
52 |
WLAN module .................................................................................................................... |
54 |
RTC battery ....................................................................................................................... |
57 |
Optical drive ....................................................................................................................... |
58 |
Keyboard ........................................................................................................................... |
60 |
Expansion memory module ............................................................................................... |
63 |
TouchPad .......................................................................................................................... |
64 |
Modem module .................................................................................................................. |
66 |
Switch cover ...................................................................................................................... |
67 |
Power button board ........................................................................................................... |
69 |
Fan/heat sink assembly ..................................................................................................... |
70 |
Graphics card .................................................................................................................... |
72 |
Heat sink ............................................................................................................................ |
74 |
Processor ........................................................................................................................... |
75 |
Display assembly ............................................................................................................... |
77 |
Top cover ........................................................................................................................... |
83 |
Speaker assembly ............................................................................................................. |
85 |
System board ..................................................................................................................... |
87 |
USB/audio board ............................................................................................................... |
91 |
PC Card assembly ............................................................................................................. |
92 |
5 Computer Setup |
|
Starting Computer Setup .................................................................................................................... |
94 |
Using Computer Setup ....................................................................................................................... |
95 |
Navigating and selecting in Computer Setup ..................................................................... |
95 |
Restoring factory settings in Computer Setup ................................................................... |
95 |
Computer Setup menus ..................................................................................................................... |
96 |
File menu ........................................................................................................................... |
96 |
Security menu .................................................................................................................... |
97 |
Diagnostics menu .............................................................................................................. |
97 |
System Configuration menu .............................................................................................. |
98 |
vi
6 |
Specifications |
|
|
Computer specifications ................................................................................................................... |
100 |
|
17.0-inch, WUXGA+WVA display specifications .............................................................................. |
101 |
|
17.0-inch, WSXGA+WVA display specifications .............................................................................. |
102 |
|
17.0-inch, WXGA+WVA display specifications ................................................................................ |
103 |
|
Hard drive specifications .................................................................................................................. |
104 |
|
DVD±RW and CD-RW Double-Layer Combo Drive specifications .................................................. |
105 |
|
DVD/CD-RW Combo Drive specifications ........................................................................................ |
106 |
|
DVD-ROM Drive ............................................................................................................................... |
107 |
|
System DMA specifications .............................................................................................................. |
108 |
|
System memory map specifications ................................................................................................. |
108 |
|
System interrupt specifications ......................................................................................................... |
109 |
|
System I/O address specifications ................................................................................................... |
110 |
7 |
Screw listing |
|
|
Phillips PM2.0×17.0 captive screw ................................................................................................... |
113 |
|
Phillips PM2.5×13.0 captive screw ................................................................................................... |
114 |
|
Phillips PM3.0×4.0 screw ................................................................................................................. |
115 |
|
Phillips PM2.5×5.0 captive screw ..................................................................................................... |
116 |
|
Phillips PM2.0×4.0 screw ................................................................................................................. |
117 |
|
Torx TM2.5×9.0 screw ..................................................................................................................... |
119 |
|
Torx TM2.5×4.0 screw ..................................................................................................................... |
121 |
|
Phillips PM2.5×9.0 captive screw ..................................................................................................... |
124 |
|
Torx T8M2.5×7.0 screw ................................................................................................................... |
125 |
|
Phillips PM2.5×7.0 screw ................................................................................................................. |
127 |
|
Torx T8M2.0×10.0 captive screw ..................................................................................................... |
128 |
|
Hex Metric HM5.0×10.0 standoff ...................................................................................................... |
129 |
|
Phillips PM2.5×7.0 captive screw ..................................................................................................... |
130 |
|
Phillips PM2.0×6.0 screw ................................................................................................................. |
131 |
8 Backup and recovery |
|
|
|
Backup and recovery using Windows Vista ..................................................................................... |
132 |
|
Creating recovery discs ................................................................................................... |
132 |
|
Backing up your information ............................................................................................ |
132 |
|
When to back up ............................................................................................. |
133 |
|
Backup suggestions ........................................................................................ |
133 |
|
Backing up specific files or folders .................................................................. |
133 |
|
Backing up the entire hard drive ..................................................................... |
134 |
|
Creating recovery points ................................................................................. |
135 |
|
Scheduling backups ........................................................................................ |
135 |
|
Performing a recovery ..................................................................................................... |
135 |
|
Performing a recovery from the recovery discs ............................................... |
136 |
|
Performing a recovery from the hard drive ...................................................... |
136 |
vii
Initiating a recovery in Windows ..................................................... |
137 |
Initiating a recovery from the hard drive recovery partition ............. |
137 |
Backup and recovery using Windows XP ......................................................................................... |
138 |
Creating recovery discs ................................................................................................... |
138 |
Backing up your information ............................................................................................ |
138 |
When to back up ............................................................................................. |
139 |
Backup suggestions ........................................................................................ |
139 |
Backing up specific files or folders .................................................................. |
139 |
Backing up the entire hard drive ..................................................................... |
140 |
Creating recovery points ................................................................................. |
141 |
Scheduling backups ........................................................................................ |
141 |
Performing a recovery ..................................................................................................... |
141 |
Performing a recovery from the recovery discs ............................................... |
142 |
Performing a recovery from the hard drive ...................................................... |
142 |
Initiating a recovery in Windows ..................................................... |
143 |
Initiating a recovery from the hard drive recovery partition ............. |
143 |
9 Connector pin assignments |
|
1394 ................................................................................................................................................. |
144 |
Audio-out (headphone) ..................................................................................................................... |
144 |
Audio-in (microphone) ...................................................................................................................... |
145 |
External monitor ............................................................................................................................... |
145 |
HDMI ................................................................................................................................................ |
146 |
RJ-11 (modem) ................................................................................................................................ |
147 |
RJ-45 (network) ................................................................................................................................ |
148 |
Universal Serial Bus ......................................................................................................................... |
149 |
10 Power cord set requirements |
|
Requirements for all countries and regions ...................................................................................... |
150 |
Requirements for specific countries and regions ............................................................................. |
151 |
11 Recycling |
|
Battery .............................................................................................................................................. |
152 |
Display .............................................................................................................................................. |
152 |
Index ................................................................................................................................................................. |
158 |
viii
1 Product description
Category |
Description |
HP Compaq 8710w |
HP Compaq 8710p |
|
|
Mobile Workstation |
Notebook PC |
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|
Product Name |
HP Compaq 8710w Mobile |
√ |
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Workstation |
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HP Compaq 8710p Notebook PC |
|
√ |
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Processors |
Intel® Core™ 2 Duo processors |
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T9500 2.6-GHz processor 6-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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T9300 2.5-GHz processor 6-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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T8300 2.4-GHz processor 3-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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T8100 2.1-GHz processor 3-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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T7800 2.5-GHz processor 4-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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T7700 2.4-GHz processor 4-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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T7500 2.2-GHz processor 4-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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T7300 2.0-GHz processor 4-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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T7250 2.0-GHz processor 2-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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T7100 1.8-GHz processor 2-MB L2 |
√ |
√ |
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cache, 800-MHz FSB |
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Chipset |
Northbridge: Intel 965PM with iAMT |
√ |
√ |
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support |
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Southbridge: Intel ICH8M-enhanced |
√ |
√ |
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Graphics |
nVidia NB8E-GLM (G84GLM-UU) |
√ |
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graphics card with 512-MB graphics |
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subsystem memory operating at 800 |
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MHz |
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nVidia NB8P-NVS2 (G84M-GT) |
|
√ |
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graphics card with 256-MB graphics |
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|
1
Category |
Description |
HP Compaq 8710w |
HP Compaq 8710p |
|
|
Mobile Workstation |
Notebook PC |
|
|
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|
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subsystem memory operating at 700 |
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MHz (supports TurboCache) |
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OpenGL driver support |
√ |
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Panel |
All display assemblies include 3 wireless |
√ |
√ |
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local area network (WLAN) antennae |
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17.0-inch WUXGA WVA AntiGlare |
√ |
√ |
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17.0-inch WSXGA+ WVA AntiGlare |
√ |
√ |
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17.0-inch WXGA+ AntiGlare |
√ |
√ |
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17.0-inch WSXGA+ Bright View |
√ |
√ |
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Supports privacy film |
√ |
√ |
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Memory |
2 customer-accessible/upgradable |
√ |
√ |
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memory module slots |
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Supports dual-channel memory |
√ |
√ |
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Supports up to 8 GB of system RAM |
√ |
√ |
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PC2-5300, 667-MHz, DDR2 |
√ |
√ |
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Supports the following configurations: |
√ |
√ |
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● 8192-MB total system memory |
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(4096 × 2, dual-channel) |
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● 6144-MB total system memory |
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(4096 + 2048) |
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● 5120-MB total system memory |
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(4096 + 1024) |
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● 4608-MB total system memory |
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(4096 + 512) |
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● 4096-MB total system memory |
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(2048 × 2, dual channel |
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● 4096-MB total system memory |
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(4096 × 1) |
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● 3072-MB total system memory |
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(2048 + 1024) |
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● 2560-MB total system memory |
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(2048 + 512) |
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● 2048-MB total system memory |
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(1024 × 2, dual-channel) |
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● 2048-MB total system memory |
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(2048 × 1) |
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● 1536-MB total system memory |
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(1024 + 512) |
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● 1024-MB total system memory |
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(512 × 2, dual-channel) |
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2 Chapter 1 Product description
Category |
Description |
HP Compaq 8710w |
HP Compaq 8710p |
|
|
|
|
Mobile Workstation |
Notebook PC |
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|
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● 1024-MB total system memory |
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(1024 × 1) |
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● 512-MB total system memory (512 |
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× 1) |
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Hard drives |
Supports 9.5-mm, 2.5-inch hard drives |
√ |
√ |
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Customer-accessible |
√ |
√ |
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Serial ATA |
√ |
√ |
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Supports the following drives: |
√ |
√ |
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● |
250-GB, 5400-rpm |
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● |
200-GB, 7200--rpm |
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● |
160-GB, 7200and 5400-rpm |
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● |
120-GB, 7200and 5400-rpm |
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● |
100-GB, 7200-rpm |
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● |
80-GB, 7200and 5400-rpm |
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HP 3D DriveGuard |
√ |
√ |
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Optical drives |
Fixed (removal of 1 screw required) |
√ |
√ |
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Customer-accessible |
√ |
√ |
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Parallel ATA |
√ |
√ |
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12.7-mm tray load |
√ |
√ |
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Supports the following drives: |
√ |
√ |
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● DVD±RW and CD-RW Super Multi |
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Double-Layer Combo Drive with |
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LightScribe |
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● DVD±RW and CD-RW Super Multi |
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Double-Layer Combo Drive |
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● DVD-CD/RW Combo Drive |
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● Blu-Ray DVD-RW Combo Drive |
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● DVD-ROM Drive |
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Diskette drive |
Supports external USB diskette drive |
√ |
√ |
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only |
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Supports boot from external USB |
√ |
√ |
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diskette drive |
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Supports 3-mode diskette drive |
√ |
√ |
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Microphone |
Integrated microphone |
√ |
√ |
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Audio |
HD audio - ADI1981 |
√ |
√ |
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Modem |
56K V.92 1.5-inch data/fax modem with |
√ |
√ |
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digital line guard |
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3
Category |
Description |
HP Compaq 8710w |
HP Compaq 8710p |
|
|
|
|
Mobile Workstation |
Notebook PC |
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|
|
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|
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HD audio interface |
√ |
√ |
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Modem cable included in Brazil, the |
√ |
√ |
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Czech Republic, Europe, France, |
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Greece, Hungary, Israel, Latin America, |
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Poland, Russia, Saudi Arabia, Slovakia, |
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Slovenia, South Africa, Turkey, and the |
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United Kingdom |
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Ethernet |
Intel 82566MM 10/100/1000 network |
√ |
√ |
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interface card (NIC) with iAMT |
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S3/S4/S5 wake on LAN: DC - no |
√ |
√ |
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S3/S4/S5 wake on LAN: AC - yes |
√ |
√ |
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NIC power-down technology |
√ |
√ |
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||
Wireless |
Integrated WLAN options by way of wireless module: |
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||
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Three WLAN antennae built into display |
√ |
√ |
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assembly |
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Support for no-WLAN option |
√ |
√ |
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Support for the following WLAN formats: |
√ |
√ |
|
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● Intel 802.11a/b/g/n with iAMT |
|
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support |
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● |
Broadcom 802.11a/b/g |
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● Intel 802.11a/b/g with iAMT |
|
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support |
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● |
Broadcom 802.11b/g |
|
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Integrated personal area network (PAN) options by way of Bluetooth® module:
|
Support for no-WPAN option |
√ |
√ |
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|
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|
|
Broadcom Bluetooth |
√ |
√ |
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External media card One Type I/II PC Card slot, supporting |
√ |
√ |
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16-bit and 32-bit (Cardbus) PC Card |
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modules |
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Media Card Reader slot supporting SD, |
√ |
√ |
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MMC, MS, MSP, xD, and Memory Stick |
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Duo |
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Ports |
Audio-in (mono microphone) |
√ |
√ |
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Audio-out (stereo headphone) |
√ |
√ |
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High-Definition Multimedia Interface |
√ |
√ |
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(HDMI) |
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RJ-11 (modem) |
√ |
√ |
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RJ-45 (Ethernet, includes link and |
√ |
√ |
|
activity lights) |
|
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|
|
USB (6) |
√ |
√ |
|
|
|
|
4 Chapter 1 Product description
Category |
Description |
HP Compaq 8710w |
HP Compaq 8710p |
|
|
Mobile Workstation |
Notebook PC |
|
|
|
|
|
VGA (Dsub 15-pin) supporting 1600 × |
√ |
√ |
|
1200 external resolution at 75-GHz (hot |
|
|
|
plug/unplug with auto-detect) |
|
|
|
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|
|
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3-pin AC power |
√ |
√ |
|
|
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Docking |
HP 3-in-1 NAS Docking Station, HP |
√ |
√ |
|
Advanced Docking Station, and HP |
|
|
|
Docking Station |
|
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Keyboard/pointing |
14.4-inch keyboard with separate |
√ |
√ |
devices |
numeric keypad |
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|
Dual point (pointing stick and |
√ |
√ |
|
TouchPad) with 3 pointing stick buttons |
|
|
|
and 3 TouchPad buttons and vertical |
|
|
|
scrolling (taps enabled as default) |
|
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|
TouchPad only, with 2 TouchPad |
|
√ |
|
buttons and vertical scrolling (taps |
|
|
|
enabled as default) |
|
|
|
|
|
|
|
Windows Vista™ Hardware Start Button |
√ |
√ |
|
|
|
|
Power requirements |
The following AC adapters with localized |
√ |
√ |
|
cable plug support (3-wire plug with |
|
|
|
ground pin, supports 3-pin DC |
|
|
|
connector): |
|
|
|
● 180-W PFC AC adapter |
|
|
|
● 135-W PFC AC adapter |
|
|
|
● 120-W non-PFC and PFC AC |
|
|
|
adapters |
|
|
|
● 90-W non-PFC and PFC AC |
|
|
|
adapters |
|
|
|
|
|
|
|
8-cell, 2.55-Ah (73-Wh) Li-ion battery |
√ |
√ |
|
|
|
|
|
Support for 8-cell Extended Life Battery |
√ |
√ |
|
|
|
|
|
Support for 12-cell Ultra Capacity |
√ |
√ |
|
Battery |
|
|
|
|
|
|
Security |
Full volume encryption |
√ |
√ |
|
|
|
|
|
Integrated fingerprint reader |
√ |
√ |
|
|
|
|
|
Integrated smart card reader |
√ |
√ |
|
|
|
|
|
Preboot authentication (password, |
√ |
√ |
|
smart card) |
|
|
|
|
|
|
|
Security cable slot |
√ |
√ |
|
|
|
|
|
Trusted platform module (TPM) V.1.2 |
√ |
√ |
|
|
|
|
Operating system |
Preinstalled: |
|
|
|
|
|
|
|
Windows Vista Business 32/64 |
√ |
√ |
|
|
|
|
|
Windows Vista Home Basic 32 |
√ |
√ |
|
|
|
|
5
Category |
Description |
HP Compaq 8710w |
HP Compaq 8710p |
|
|
Mobile Workstation |
Notebook PC |
|
|
|
|
|
Windows® XP Professional |
√ |
√ |
|
|
|
|
|
FreeDOS |
√ |
√ |
|
|
|
|
|
Preinstalled with Microsoft® Office: |
|
|
|
|
|
|
|
Windows Vista Business 32/64 with |
√ |
√ |
|
Office 2007 Ready |
|
|
|
|
|
|
|
Windows Vista Business 32/64 with |
|
√ |
|
Office 2007 Personal |
|
|
|
|
|
|
|
Windows XP Professional with Office |
√ |
√ |
|
2007 Ready |
|
|
|
|
|
|
|
Windows XP Professional with Office |
√ |
√ |
|
2007 Personal |
|
|
|
|
|
|
|
Restore media: |
|
|
|
|
|
|
|
Windows Vista Business 32/64 |
√ |
√ |
|
|
|
|
|
Windows Vista Home Basic 32 |
√ |
√ |
|
|
|
|
|
Windows XP Professional |
√ |
√ |
|
|
|
|
|
DRDVD XP |
√ |
√ |
|
|
|
|
|
DRDVD Vista |
√ |
√ |
|
|
|
|
|
Supported: |
|
|
|
|
|
|
|
Windows® 2000 |
√ |
√ |
|
|
|
|
|
Certified: |
|
|
|
|
|
|
|
Linux |
√ |
√ |
|
|
|
|
Serviceability |
End-user replaceable parts: |
|
|
|
|
|
|
|
AC adapter |
√ |
√ |
|
|
|
|
|
Battery (system) |
√ |
√ |
|
|
|
|
|
Battery (RTC) |
√ |
√ |
|
|
|
|
|
Hard drive |
√ |
√ |
|
|
|
|
|
Memory module |
√ |
√ |
|
|
|
|
|
Modem module |
√ |
√ |
|
|
|
|
|
Optical drive |
√ |
√ |
|
|
|
|
|
WLAN module |
√ |
√ |
|
|
|
|
6 Chapter 1 Product description
2 External component identification
Display components
Item |
Component |
Function |
|
|
|
(1) |
Ambient light sensor |
When activated, the sensor automatically adjusts the |
|
|
display brightness based on the surrounding lighting |
|
|
conditions. |
|
|
|
(2) |
Wireless antenna locations |
Send and receive wireless signals to communicate with |
|
|
WLANs. |
|
|
|
(3) |
Internal microphone |
Records sound. |
|
|
|
Display components |
7 |
Top components
Buttons, switches, and fingerprint reader
Item |
Component |
Function |
|
|
|
(1) |
Power button |
● When the computer is off, press the button to turn on |
|
|
the computer. |
|
|
● When the computer is on, press the button to shut |
|
|
down the computer. |
|
|
● When the computer is in the Sleep state (Windows |
|
|
Vista) or in Standby (Windows XP), press the button |
|
|
briefly to exit the Sleep state or Standby. |
|
|
● When the computer is in Hibernation, press the button |
|
|
briefly to exit Hibernation. |
|
|
If the computer has stopped responding and Windows® |
|
|
shutdown procedures are ineffective, press and hold the |
|
|
power button for at least 5 seconds to turn off the computer. |
|
|
To learn more about power settings, follow these steps: |
|
|
● In Windows Vista, select Start > Control Panel > |
|
|
System and Maintenance > Power Options. |
|
|
● In Windows XP, select Start > Control Panel > |
|
|
Performance and Maintenance > Power Options. |
|
|
|
(2) |
Info button |
Launches Info Center, which enables you to open various |
|
|
software solutions. |
|
|
|
(3) |
Wireless button |
Turns the wireless feature on or off, but does not establish |
|
|
a wireless connection. |
|
|
NOTE: A wireless network must be set up in order to |
|
|
establish a wireless connection. |
|
|
|
(4) |
Presentation button |
Starts the presentation feature. |
|
|
|
(5) |
Volume mute button |
Mutes and restores speaker sound. |
|
|
|
8 Chapter 2 External component identification
Item |
Component |
Function |
|
|
|
(6) |
Volume scroll zone |
Adjusts speaker volume. Slide your finger to the left to |
|
|
decrease volume and to the right to increase volume. You |
|
|
can also press the left side of the volume slider to decrease |
|
|
volume, or press the right side of the volume slider to |
|
|
increase volume. |
|
|
|
(7) |
Calculator button |
Turns on the Windows calculator function. |
|
|
|
(8) |
HP Fingerprint Sensor (fingerprint reader) |
Allows a fingerprint logon to Windows, instead of a |
|
|
password logon. |
|
|
|
Keys
NOTE: Your computer may look slightly different from the illustration in this section.
Item |
Component |
Function |
|
|
|
(1) |
esc key |
Displays system information when pressed in combination |
|
|
with the fn key. |
|
|
|
(2) |
fn key |
Executes frequently used system functions when pressed |
|
|
in combination with a function key or the esc key. |
|
|
|
(3) |
Windows logo key |
Displays the Windows Start menu. |
|
|
|
(4) |
Windows applications key |
Displays a shortcut menu for items beneath the pointer. |
|
|
|
(5) |
Integrated numeric keypad |
Can be used like the keys on an external numeric keypad. |
|
|
|
(6) |
Function keys |
Execute frequently used system functions when pressed |
|
|
in combination with the fn key. |
|
|
|
Top components |
9 |
Lights
Item |
Component |
Function |
|
|
|
|
|
(1) |
Wireless lights (2)* |
● |
On: An integrated wireless device, such as a WLAN |
|
|
|
device and/or a Bluetooth® device, is on. |
|
|
● |
Off: All wireless devices are off. |
|
|
|
|
(2) |
Power lights (2)† |
● |
On: The computer is on. |
|
|
● |
Blinking: The computer is in the Sleep state (Windows |
|
|
|
Vista) or Standby (Windows XP). |
|
|
● |
Blinking rapidly: An AC adapter with a higher power |
|
|
|
rating should be connected. |
|
|
● |
Off: The computer is off or in Hibernation. |
|
|
|
|
(3) |
Battery light |
● |
Amber: A battery is charging. |
|
|
● |
Green: A battery is close to full charge capacity. |
|
|
● |
Blinking amber: A battery that is the only available |
|
|
|
power source has reached a low battery level. When |
|
|
|
the battery reaches a critical battery level, the battery |
|
|
|
light begins blinking rapidly. |
|
|
● |
Off: If the computer is plugged into an external power |
|
|
|
source, the light turns off when all batteries in the |
|
|
|
computer are fully charged. If the computer is not |
|
|
|
plugged into an external power source, the light stays |
|
|
|
off until the battery reaches a low battery level. |
|
|
|
|
(4) |
Drive light |
● |
Blinking green: The hard drive or optical drive is being |
|
|
|
accessed. |
|
|
● |
Amber: HP 3D DriveGuard has temporarily parked the |
|
|
|
internal hard drive. |
|
|
|
|
(5) |
Caps lock light |
On: Caps lock is on. |
|
|
|
|
|
(6) |
Num lock light |
On: Num lock is on or the integrated numeric keypad is |
|
|
|
enabled. |
|
|
|
|
|
10 Chapter 2 External component identification
Item |
Component |
Function |
|
|
|
(7) |
Volume mute light |
● Amber: Computer sound is turned off. |
|
|
● On: Computer sound is turned on. |
|
|
|
(8) |
Volume down light |
On: The volume scroll zone is being used to decrease |
|
|
speaker volume. |
|
|
|
(9) |
Volume up light |
On: The volume scroll zone is being used to increase |
|
|
speaker volume. |
*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.
†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.
Top components 11
Pointing devices
Item |
Component |
Function |
|
|
|
(1) |
Pointing stick* |
Moves the pointer and selects or activates items on the |
|
|
screen. |
|
|
|
(2) |
Left pointing stick button* |
Functions like the left button on an external mouse. |
|
|
|
(3) |
TouchPad* |
Moves the pointer and selects or activates items on the |
|
|
screen. |
|
|
|
(4) |
Left TouchPad button* |
Functions like the left button on an external mouse. |
|
|
|
(5) |
Center TouchPad button* |
Functions like the center button on an external mouse. |
|
|
|
(6) |
Right TouchPad button* |
Functions like the right button on an external mouse. |
|
|
|
(7) |
TouchPad scroll zone |
Scrolls up or down. |
|
|
|
(8) |
Right pointing stick button* |
Functions like the right button on an external mouse. |
|
|
|
(9) |
Center pointing stick button* |
Functions like the center button on an external mouse. |
*This table describes factory settings. View or change pointing device preferences as follows:
●In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.
●In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
12 Chapter 2 External component identification
Front components
Item |
Component |
Function |
|
|
|
|
|
(1) |
Wireless light |
● |
On: An integrated wireless device, such as a WLAN |
|
|
|
device and/or a Bluetooth device, is on. |
|
|
● |
Off: All wireless devices are off. |
|
|
|
|
(2) |
Power light |
● |
On: The computer is on. |
|
|
● |
Blinking: The computer is in the Sleep state (Windows |
|
|
|
Vista) or in Standby (Windows XP). |
|
|
● |
Blinking rapidly: An AC adapter with a higher power |
|
|
|
rating should be connected. |
|
|
● |
Off: The computer is off or in Hibernation. |
|
|
|
|
(3) |
Battery light |
● |
Amber: A battery is charging. |
|
|
● |
Green: A battery is close to full charge capacity. |
|
|
● |
Blinking amber: A battery that is the only available |
|
|
|
power source has reached a low battery level. When |
|
|
|
the battery reaches a critical battery level, the battery |
|
|
|
light begins blinking rapidly. |
|
|
● |
Off: If the computer is plugged into an external power |
|
|
|
source, the light turns off when all batteries in the |
|
|
|
computer are fully charged. If the computer is not |
|
|
|
plugged into an external power source, the light stays |
|
|
|
off until the battery reaches a low battery level. |
|
|
|
|
(4) |
Drive light |
● |
Blinking green: The hard drive or optical drive is being |
|
|
|
accessed. |
|
|
● |
Amber: HP 3D DriveGuard has temporarily parked the |
|
|
|
hard drive. |
|
|
|
|
(5) |
Speakers (2) |
Produce sound. |
|
|
|
|
|
(6) |
Display release latch |
Opens the computer. |
|
|
|
|
|
(7) |
Media Card Reader |
Supports the following optional digital card formats: Secure |
|
|
|
Digital (SD) Memory Card, Memory Stick Pro, Memory |
|
|
|
Stick Duo, xD-Picture Card, and MultiMediaCard (MMC). |
|
|
|
|
|
Front components 13
Left-side components
Item |
Component |
Function |
|
|
|
(1) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
NOTE: The security cable is designed to act as a |
|
|
deterrent, but it may not prevent the computer from being |
|
|
mishandled or stolen. |
|
|
|
(2) |
Vent |
Enables airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal |
|
|
for the internal fan to cycle on and off during routine |
|
|
operation. |
|
|
|
(3) |
Power connector |
Connects an AC adapter. |
|
|
|
(4) |
HDMI port |
Connects an optional HDMI device. |
|
|
|
(5) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
(6) |
USB ports (2) |
Connect optional USB devices. |
|
|
|
(7) |
1394 port |
Connects an optional IEEE 1394 or 1394a device, such as |
|
|
a camcorder. |
|
|
|
(8) |
Smart card reader |
Supports smart cards and Java™ cards. |
|
|
|
(9) |
PC Card slot |
Supports optional Type I or Type II 32–bit (CardBus) or 16– |
|
|
bit PC Cards. |
|
|
|
(10) |
PC Card eject button |
Ejects a PC Card from the PC Card slot. |
|
|
|
14 Chapter 2 External component identification
Rear component
Component |
Function |
|
|
Vent |
Enables airflow to cool internal components. |
|
NOTE: The computer fan starts up automatically to cool |
|
internal components and prevent overheating. It is normal |
|
for the internal fan to cycle on and off during routine |
|
operation. |
|
|
Right-side components
Item |
Component |
Function |
|
|
|
(1) |
Audio-out (headphone) jack |
Produces sound when connected to optional powered |
|
|
stereo speakers, headphones, ear buds, a headset, or |
|
|
television audio. |
|
|
|
(2) |
Audio-in (microphone) jack |
Connects an optional computer headset microphone, |
|
|
stereo array microphone, or monaural microphone. |
|
|
|
(3) |
USB ports (4) |
Connects up to 4 optional USB devices. |
|
|
|
(4) |
Optical drive |
Reads an optical disc. |
|
|
|
(5) |
Optical drive button |
Releases the media tray. |
|
|
|
(6) |
RJ-11 (modem) jack |
Connects a modem cable. |
|
|
|
(7) |
RJ-45 (network) jack |
Connects a network cable. |
|
|
|
Rear component 15
Bottom components
Item |
Component |
Function |
|
|
|
(1) |
Battery bay |
Holds the battery. |
|
|
|
(2) |
Battery release latches (2) |
Release the battery from the battery bay. |
|
|
|
(3) |
Docking connector |
Connects an optional docking device. |
|
|
|
(4) |
Accessory battery connector (slide open to expose) |
Connects an optional accessory battery. |
|
|
|
(5) |
Hard drive bay |
Contains the hard drive and the Bluetooth module. |
|
|
|
(6) |
Vents (3) |
Enable airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal |
|
|
for the internal fan to cycle on and off during routine |
|
|
operation. |
|
|
|
(7) |
Memory module/WLAN module compartment |
Contains the expansion memory module slot, the WLAN |
|
|
module slot, and the RTC battery. |
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
16 Chapter 2 External component identification
3 Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Serial number location 17
Computer major components
Item |
Description |
Spare part number |
|
|
|
(1)Display assemblies (include 3 WLAN antenna transceivers and cables)
17.0-inch, WUXGA WVA AntiGlare |
450582-001 |
|
|
18 Chapter 3 Illustrated parts catalog
Item |
Description |
Spare part number |
|
|
|
|
17.0-inch, WSXGA+ WVA AntiGlare |
450580-001 |
|
|
|
|
17.0-inch, WSXGA+ WVA BrightView |
450581-001 |
|
|
|
|
17.0-inch, WXGA+ AnitGlare |
450583-001 |
|
|
|
|
Display internal components (not illustrated): |
|
|
|
|
|
Ambient light sensor board |
450480-001 |
|
|
|
|
Display bezel |
450500-001 |
|
|
|
|
Display inverter |
450498-001 |
|
|
|
|
Display Bracket Kit (includes left and right display hinges) |
450570-001 |
|
|
|
|
Display panel cable |
450571-001 |
|
|
|
|
Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables) |
450475-001 |
|
|
|
|
Display enclosure for use with WUXGA display assemblies (includes 3 WLAN antenna |
456223-001 |
|
transceivers and cables) |
|
|
|
|
|
Display enclosure for use with WSXGA+ and WXGA+ display assemblies (includes 3 WLAN |
450572-001 |
|
antenna transceivers and cables) |
|
|
|
|
|
Display Rubber Kit (includes display bezel rubber screw covers) |
450573-001 |
|
|
|
|
Display Screw Kit |
450574-001 |
|
|
|
(2) |
Switch cover (includes LED board and cable) |
450479-001 |
|
|
|
(3) |
Power button board (includes cable) |
450481-001 |
|
|
|
(4) |
Keyboards with pointing stick (include pointing stick cable) |
|
|
|
|
|
For use in Belgium |
450471-A41 |
|
|
|
|
For use in Brazil |
450471-201 |
|
|
|
|
For use in the Czech Republic |
450471-221 |
|
|
|
|
For use in Denmark |
450471-081 |
|
|
|
|
For use in France |
450471-051 |
|
|
|
|
For use in French Canada |
450471-121 |
|
|
|
|
For use in Germany |
450471-041 |
|
|
|
|
For use in Greece |
450471-151 |
|
|
|
|
For use in Hungary |
450471-211 |
|
|
|
|
For use in Iceland |
450471-DD1 |
|
|
|
|
For use in Israel |
450471-BB1 |
|
|
|
|
For use in Italy |
450471-061 |
|
|
|
|
For use in Japan |
450471-291 |
|
|
|
|
For use in Latin America |
450471-161 |
|
|
|
|
For use in the Netherlands and Europe |
450471-021 |
|
|
|
|
For use in Norway |
450471-091 |
|
|
|
Computer major components 19
Item |
Description |
Spare part number |
|
|
|
|
For use in Portugal |
450471-131 |
|
|
|
|
For use in Russia |
450471-251 |
|
|
|
|
For use in Saudi Arabia |
450471-171 |
|
|
|
|
For use in Slovakia |
450471-231 |
|
|
|
|
For use in Slovenia |
450471-BA1 |
|
|
|
|
For use in South Korea |
450471-AD1 |
|
|
|
|
For use in Spain |
450471-071 |
|
|
|
|
For use in Sweden and Finland |
450471-B71 |
|
|
|
|
For use in Switzerland |
450471-111 |
|
|
|
|
For use in Taiwan |
450471-AB1 |
|
|
|
|
For use in Thailand |
450471-281 |
|
|
|
|
For use in Turkey |
450471-141 |
|
|
|
|
For use in the United Kingdom |
450471-031 |
|
|
|
|
For use in the United States |
450471-001 |
|
|
|
|
Keyboards without pointing stick |
|
|
|
|
|
For use in Belgium |
450472-A41 |
|
|
|
|
For use in Brazil |
450472-201 |
|
|
|
|
For use in the Czech Republic |
450472-221 |
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For use in Denmark |
450472-081 |
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For use in France |
450472-051 |
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For use in French Canada |
450472-121 |
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For use in Germany |
450472-041 |
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For use in Greece |
450472-151 |
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For use in Hungary |
450472-211 |
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For use in Iceland |
450472-DD1 |
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For use in Israel |
450472-BB1 |
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For use in Italy |
450472-061 |
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For use in Japan |
450472-291 |
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For use in Latin America |
450472-161 |
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For use in the Netherlands and Europe |
450472-021 |
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For use in Norway |
450472-091 |
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For use in Portugal |
450472-131 |
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For use in Russia |
450472-251 |
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For use in Saudi Arabia |
450472-171 |
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20 Chapter 3 Illustrated parts catalog
Item |
Description |
Spare part number |
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For use in Slovakia |
450472-231 |
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For use in Slovenia |
450472-BA1 |
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For use in South Korea |
450472-AD1 |
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For use in Spain |
450472-071 |
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For use in Sweden and Finland |
450472-B71 |
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For use in Switzerland |
450472-111 |
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For use in Taiwan |
450472-AB1 |
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For use in Thailand |
450472-281 |
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For use in Turkey |
450472-141 |
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For use in the United Kingdom |
450472-031 |
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For use in the United States |
450472-001 |
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(5) |
TouchPads (include TouchPad cable) |
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For use with keyboards with a pointing stick, includes 3 pointing stick buttons and 3 TouchPad |
450597-001 |
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buttons |
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For use with keyboards without a pointing stick, includes 2 TouchPad buttons |
450596-001 |
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(6) |
Top covers (include fingerprint reader board and cable ) |
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For use with HP Compaq 8710w computer models |
451379-001 |
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For use with HP Compaq 8710p computer models |
450595-001 |
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(7) |
Graphics card fan/heat sink (includes replacement thermal material) |
450594-001 |
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(8) |
Heat sink assemblies (include replacement thermal material) |
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For use only with computer models equipped with processors with 3- or 6-MB L2 cache |
468593-001 |
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For use only with computer models equipped with processors with 2- or 4-MB L2 cache |
450593-001 |
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Plastics Kit (see Plastics Kit on page 26 for more Plastics Kit spare part information): |
450585-001 |
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|
(9a) |
PC Card slot bezel |
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|
(9b) |
Memory module/WLAN module compartment cover (includes 3 captive screws, secured by C-clips) |
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Computer feet (not illustrated; 9 feet in 4 different sizes) |
|
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(9c) |
Hard drive cover (includes 2 captive screws, secured by C-clips) |
|
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(10) |
PC Card assembly |
450584-001 |
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|
(11) |
Intel Core 2 Duo processors (include replacement thermal material) |
|
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|
|
T9500 2.6-GHz processor (6-MB L2 cache, 800-MHz FSB) |
463051-001 |
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|
T9300 2.5-GHz processor (6-MB L2 cache, 800-MHz FSB) |
463050-001 |
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|
T8300 2.4-GHz processor (3-MB L2 cache, 800-MHz FSB) |
463049-001 |
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T8100 2.1-GHz processor (3-MB L2 cache, 800-MHz FSB) |
463048-001 |
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T7800 2.6-GHz processor (4-MB L2 cache, 800-MHz FSB) |
458218-001 |
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T7700 2.4-GHz processor (4-MB L2 cache, 800-MHz FSB) |
450589-001 |
|
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|
Computer major components 21
Item |
Description |
Spare part number |
|
|
|
|
T7500 2.2-GHz processor (4-MB L2 cache, 800-MHz FSB) |
450588-001 |
|
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|
|
T7300 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) |
450587-001 |
|
|
|
|
T7250 2.0-GHz processor (4-MB L2 cache, 800-MHz FSB) |
460283-001 |
|
|
|
|
T7100 1.8-GHz processor (2-MB L2 cache, 800-MHz FSB) |
450586-001 |
|
|
|
(12) |
Graphics cards (include replacement thermal material) |
|
|
|
|
|
For use only with computer models equipped with processors with 3- or 6-MB L2 cache |
468592-001 |
|
|
|
|
For use only with HP Compaq 8710w computer models (nVidia NB8E-GLM graphics card with |
451377-001 |
|
512-MB graphics subsystem memory operating at 800 MHz) |
|
|
|
|
|
For use only with HP Compaq 8710p computer models (nVidia NB8P-NVS2 graphics card |
450484-001 |
|
with 256-MB graphics subsystem memory operating at 700 MHz; supports TurboCache) |
|
|
|
|
(13) |
USB/audio board (includes 2-into-1 USB board cable and audio board cable) |
450483-001 |
|
|
|
(14) |
Bluetooth module (includes Bluetooth module cable) |
450485-001 |
|
|
|
(15) |
System boards (include replacement thermal material) |
|
|
|
|
|
For use only with computer models equipped with processors with 3- or 6-MB L2 cache |
468591-001 |
|
|
|
|
For use only with computer models equipped with processors with 2- or 4-MB L2 cache |
450482-001 |
|
|
|
(16) |
Modem module |
443899-001 |
|
|
|
(17) |
Speaker assembly |
450592-001 |
|
|
|
(18) |
Base enclosure (includes rubber feet) |
450476-001 |
|
|
|
|
Rubber Kit (includes 9 feet in 4 different sizes) |
450590-001 |
|
|
|
(19) |
RTC battery |
450478-001 |
|
|
|
(20) |
8-cell, 5.1-Ah, Li-ion battery |
450477-001 |
|
|
|
(21) |
Memory modules |
|
|
|
|
|
4096-MB memory module (PC2-5300, 667-MHz, DDR2) |
469650-001 |
|
|
|
|
2048-MB memory module (PC2-5300, 667-MHz, DDR2) |
450576-001 |
|
|
|
|
1024-MB memory module (PC2-5300, 667-MHz, DDR2) |
450575-001 |
|
|
|
|
512-MB memory module (PC2-5300, 667-MHz, DDR2) |
450577-001 |
|
|
|
(22) |
WLAN modules |
|
|
|
|
|
Intel 802.11a/b/g/n WLAN modules: |
|
|
|
|
|
● For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, |
441086-001 |
|
Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican |
|
|
Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, |
|
|
Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, |
|
|
the United States, Venezuela, and Vietnam |
|
|
|
|
|
● For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the |
441086-002 |
|
Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, |
|
|
Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, |
|
Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland,
Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia,
Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the
United Kingdom, and Uzbekistan
22 Chapter 3 Illustrated parts catalog
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