HP Color LaserJet Pro M255dw User manual

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Color LaserJet Pro M255-M256

*7KW63-90913* *7KW63-90913*

www.hp.com/support/ljM255

www.register.hp.com 7KW63-90913

Lea esto primero

Color LaserJet Pro M255

-M256

www Lea .hp.com/support/ljM255 esto primero

www.register.hp.com

*
G3Q74
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	3Q74-90978*
	90978*

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1.2

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2.2

ES ADVERTENCIA: Para evitar daños en el producto, en áreas en las que se utilice 110 V y 220 V, verifique el voltaje del enchufe.

PT AVISO: Para impedir danos ao produto, em áreas onde 110 V e 220 V estiverem em uso, verifique a tensão da tomada.

HP Smart

HP Color LaserJet Pro M255dw User manual

Color LaserJet Pro M255-M256

Reference Guide

English.................	3
Français................	6
Español................	9
Português..........	12
..................	15

Need Help? - FAQ

Forfrequentlyaskedquestions,goto www.hp.com/support/ljM255FAQ

or scan the QR code.

2-line LCD control panel view

3 7

4 5

12-line control panel display

2OK button

3Leftarrowbutton

4Back arrowbutton

5Wirelessbutton (wireless model only)

6Cancelbutton

7Right arrowbutton

Touchscreen control panel view

2	2

1Back button

2Home button

3Help button

4Color touchscreen

5Home page screen indicator

4 5

Wireless network connection (wireless models only)

Usetouchscreencontrolpaneltosetupyourwirelessconnection:

Note: Before setting up your wireless connection, disconnect any USB or network cables from your printer.

1.Touch the Wireless icon, touch Network Wi-Fi off, and then touch Setting.

2.Touch Wireless Setup Wizard,andthenselectyournetworknamefromthelistofavailablewirelessnetworks.

Control panel error message

Error Message		Solution

Load Paper		Insert paper.

•	Initializing...
•	Cleaning...	No action to take.
•	Printing... Cool down mode
Door is open		Secure all doors.

• Jam in tray 1. Clear jam and then press OK.		RefertoUserGuide.
•	Jam in cartridge area. Open top cover and remove cartridge. Clear jam.	RefertoUserGuide.
• Manual Feed. Plain, Letter. Or press OK to use available media.		Press the OK button on the 2-line control panel or tap OK on the touchscreen
• Manual Duplex. Load tray 1. Press OK to continue.		control panel when ready.
•	Supply problem.
•	Install cartridge.	Takeoutandreinsertthetonercartridge.Iferrorstillappears,go to
•	Incompatible cartridge.
•	Incompatible cartridge.	www.hp.com/support/ljM255.
•	Protected cartridge.	www.hp.com/support/ljM255.
•	Protected cartridge.
•	Unauthorized cartridge.

• Cartridge is very low.		Replace with a new cartridge.
• Used or counterfeit cartridge in use.		Replace with a new cartridge.
• Used or counterfeit cartridge in use.

Download and install the software

NOTE: Do not connect the USB cable until you are prompted to do so.

Method 1: Download from 123.hp.com/laserjet

1.Go to 123.hp.com/laserjet (Windows) or 123.hp.com (OS X), and click

Download.

2.Followtheonscreeninstructionsandthenpromptstosavethefiletothe computer.

3.Launchthesoftwarefilefromthefolderwherethefilewassaved.

4.Followtheonscreeninstructionstoinstallthesoftware.

5.When prompted to select a connection type, select the appropriate option forthetypeofconnection.

Method 2: Download from printer support website (Windows)

1.Go to www.hp.com/support/ljM255.

2.Select Software and Drivers.

3.Downloadthesoftwareforyourprintermodelandoperatingsystem.

4.Launchthesoftwarefilefromthefolderwherethefilewassaved.

5.Followtheonscreeninstructionstoinstallthesoftware.

6.When prompted to select a connection type, select the appropriate option forthetypeofconnection.

Mobile printing

Method 1: HP Smart

UsetheHPSmartapptosetup,print,andmore.

1. Scan the QR code or go to 123.hp.com. 2. Install the HP Smart app.

3.RuntheHPSmartappandfollowtheonscreeninstructionstoconnect,set up, print, and more.

Method 2: Wi-Fi Direct (wireless models only)

Wi-Fi Direct allows Wi-Fi capable devices, such as smart phones, tablets, or computers, to make a wireless network connection directly to the printer without using a wireless router or access point. Connect to the printer’s Wi-Fi Direct signal the same way Wi-Fi capable devices are connected to a new wireless network or hotspot.

Enable Wi-Fi Direct

TosetupWi-FiDirectfromthecontrolpanel,completethefollowingsteps:

1.2-line control panels: On the printer control panel, press the OK button, and then open the Network Setup menu.

Touchscreen control panels: From the Home screen on the printer

control panel, touch the Connection Information button, and open the following menus:

•Wi-Fi Direct

•Settings

•On/Off

2.Touch the On menu item.

Discover the printer

1.Fromthemobiledevice,turnontheWi-Fi,andsearchforwireless networks.

2.Select the printer as shown on the printer control panel. Example printer name: Direct-bb-HP M255 Laserjet

Learn more about mobile printing

Forfurtherinformationabouttheseandother operating systems (Chrome/Google Cloud Print), go to www.hp.com/go/LaserJetMobilePrinting or scan the QR code.

Troubleshooting

Wireless connection troubleshooting

Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router). A USB cable might be required for temporary connection between the printer and the computer. To ensure that the wireless setup information synchronizes correctly, do not connect the USB cable until prompted to do so.

Follow these steps to restore the network settings:

1.RemovetheUSBcablefromtheprinter.

2.Followoneofthesesteps:

a.Fora2-linecontrolpanelprinter:PressandholdtheWirelessbutton on the printer control panel. When the Ready LED and the Attention LED start blinking simultaneously, release the Wirelessbutton.

b.Foratouchscreencontrolpanelprinter:GototheSetup menu on your printer, select Network Setup, and then select Restore Defaults/Restore Network Settings.

The printer will restore network default automatically and restart.

3. When the Ready LEDison,continuetoinstallthesoftware.
User guide and additional support resources	Control panel help (touchscreen models only)
Theuserguideincludesprinterusageandtroubleshootinginformation.	Touch the Help button on the printer control panel to access help topics.
Itisavailableontheweb:Go to www.hp.com/support/ljM255.