Gigaset A270 Service Manual

4 (1)

A170/A170A

A270/A270A

You can find the most up-to-date user guide at

www.gigaset.com/manuals

User guide online on your

smartphone or tablet:

Download the Gigaset Help app

Contents

Contents

Overview of the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Overview of the A170A/A270A base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Illustration in the user guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Contents of the package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Connecting the base to power supply and telephone network . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Connecting the base to the router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Connecting the charging cradle (if supplied). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Operating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Accepting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Caller display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Handsfree mode (A270/A270A only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Automatic network provider selection (Preselection). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Message/call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Answer machine list (A170A/A270A only) / network mailbox list. . . . . . . . . . . . . . . . . . . . . . . . . 18

Local answer machine (A170A/A270A only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Setting up the answer machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Operation using the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Operation when on the move (remote operation). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Using handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Locating a handset – "Paging" (A170A/A270A only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Registering a handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 De-registering the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Making internal calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Additional functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 ECO DECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Quick dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

2

Contents

Telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Call volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Key 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Repeater support (A170A/A270A only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Resetting the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Operating the base with a PABX/router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Customer Service & Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

33

Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Guarantee Certificate - United Kingdom and Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Manufacturer warranty (Middle East) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manufacturer's advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Authorisation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Technical details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Entering letters/characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Not all functions described in the user guide are available in all countries or from all network providers.

3

Overview of the handset

Overview of the handset

1

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11.05.16:52

INT MENU

3

4

5

6

7

8

9

10

11

1 Answer machine icon (A170A/A270A only)

2 Charge level of the batteries

Empty to fully charged

Flashing: Batteries almost empty Flashing: Charge process

3Display keys and functions ( p. 12)

Various functions, depending on the operating situation

4

Talk key / Handsfree key

 

 

 

Handsfree mode (A270/A270A only)

 

Accept call; select number displayed

 

Open the redial list

¥

Press briefly

 

Start dialling

¥

Press and hold

5

End call key and On/Off key

 

 

 

End call; cancel function

¥ Press briefly

 

Go back one menu level

 

Return to idle status

¥

Press and hold

 

Switch the handset on and

¥

Press and hold

 

off (in idle status)

 

 

6

Control key

 

 

 

Navigate through menus and entry fields

 

Open the directory

¥

Press down

 

Set the call volume

¥

Press up

7

Key 1

¥ Press and hold

 

Playback messages on the

 

answer machine

 

 

 

(A170A/A270A only) /

 

 

 

network mailbox

 

 

8

Key 0/Recall key

¥ Press and hold

 

Consultation call (flash)

9

Hash key/Lock key

¥ Press and hold

 

Enable/disable keypad lock

 

(in idle status)

 

 

 

Toggle between upper/lower ¥ Press briefly

 

case and digits

 

 

 

(when inputting text)

¥ Press and hold

 

Insert a dialling pause

10

Star key

¥ Press and hold

 

Switch the ringtones on/off

 

Enter special characters

¥

Press briefly

 

Switch from pulse dialling to

¥

Press briefly

 

tone dialling (for the existing

 

 

 

connection)

 

 

11

Microphone

 

 

New messages in the call list / network mailbox list ( p. 17) are shown on the display by message New messages.

4

Overview of the A170A/A270A base

Overview of the A170A/A270A base

A

B

C

D

E

F

AVolume keys (= quieter; + = louder) During message playback:

adjust the speech volume

While the phone is ringing: adjust the ringtone volume

B Delete key

During message playback: Delete current message.

CForward key

During message playback: Go to the next message.

D

Back key

 

 

 

During message playback:

 

Go to the start of the

¤ press once

 

current message:

¤ press twice

 

Skip to the previous

 

message:

 

 

E

On/Off and Playback/Stop key

 

Switch the answer

¤

Press and hold

 

machine on/off:

 

 

 

During message playback:

 

Play back messages:

¤

Press briefly

 

Cancel playback:

¤

Press briefly

Lights up: Answer machine switched on, no new messages

Flashes: New message; message is being played or recorded

Flashes very quickly:

Memory full

F Registration/paging key

Locate a handset ¤ Press briefly ("paging"):

Register the handset: ¤ Press briefly

5

Illustration in the user guide

Illustration in the user guide

Warnings, the non-adherence to which can result in damage to devices or personal injury.

Important information regarding function and appropriate handling or functions that could generate costs.

Additional helpful information.

Keys

or

Talk key

 

Handsfree key

 

 

 

 

 

End call key

to

Digit/letter keys

 

 

 

 

 

Control key

 

Recall key

 

 

 

 

 

Hash key

 

Star key

 

 

 

 

MENU, OK, INT

 

Display keys

 

 

 

 

 

 

 

 

 

Procedures

Example: Switching Auto answer on/off:

¤MENU Settings OK Handset OK Auto Answer OK

( = enabled)

Step

Follow this procedure

 

 

 

 

 

 

 

¤ MENU

Press the display key MENU.

 

 

¤

Settings

Use the control key

to navigate to entry Settings.

 

¤

OK

Press OK to confirm. The submenu Settings opens.

 

¤

Handset

Select the Handset entry using the control key

.

 

¤

OK

Press OK to confirm. The submenu Handset opens.

 

¤

Auto Answer

Select the Auto Answer entry using the control key

.

¤ OK

Enable or disable it using OK. Function is enabled .

 

6

Safety precautions

Safety precautions

Read the safety precautions and the user guide before use.

The device cannot be used in the event of a power failure. In case of a power failure it is also not possible to make emergency calls.

Emergency numbers cannot be dialled if the keypad/display lock is activated!

Use only rechargeable batteries that correspond to the specification (see list of permitted batteries www.gigaset.com/service). Never use a conventional (nonrechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced.

The handset must not be operated if the battery cover is open.

Do not use the devices in environments with a potential explosion hazard (e.g. paint shops).

The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms.

Use only the power adapter indicated on the device.

Whilst charging, the power socket must be easily accessible.

Remove faulty devices from use or have them repaired by our Service team, as these could interfere with other wireless services.

Do not use the device if the display is cracked or broken. Broken glass or plastic can cause injury to hands and face. Send the device to our Service department to be repaired.

Do not hold the rear of the handset to your ear when it is ringing or when speaker mode is activated. Otherwise you risk serious and permanent damage to your hearing.

The phone may cause interference in analogue hearing aids (humming or whistling) or cause them to overload. If you require assistance, please contact the hearing aid supplier.

Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery. If you use a medical device (e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Specifications").

7

Getting started

Getting started

Contents of the package

one base

one power adapter

one handset

one phone cable

two batteries

one battery cover

one user guide

If you have purchased a model with multiple handsets, the package should contain two batteries, a battery cover and a charging cradle with power adapter for each additional handset.

Position the base on a level, non-slip surface at a central point in the flat or house. You can also fit the base to a wall.

The range of the base is 300 metres outdoors and 50 metres indoors.

The base and the charging cradle are designed for use in enclosed, dry rooms within a temperature range of +5 °C to +45 °C.

The device's feet do not usually leave any marks on surfaces. However, due to the multitude of different varnishes and polishes used on furniture, contact marks on the surfaces cannot be completely ruled out.

Never expose the telephone to heat sources, direct sunlight or other electrical devices.

Protect your telephone from moisture, dust, corrosive liquids and vapours.

8

Gigaset A270 Service Manual

Getting started

Connecting the base to power supply and telephone network

¤Connect the power adapter 1 .

¤Connect the phone jack 2 and insert the cables into the cable channels.

A170/A270

 

A170A/A270A

 

 

 

 

 

 

1

 

2

 

1

 

2

The power adapter must always be connected as the phone does not work without a power supply.

The answer machine (A170A/A270A only) will not be ready for operation until approximately 30 seconds after the base has been connected.

Connecting the base to the router

You can also operate the telephone on the analogue connection of a router.

 

 

¤ Connect the phone jack 1

and connect it to the analogue port of a router

2 .

 

A170/A270

 

 

A170A/A270A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

 

 

 

2

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Any echoes can be reduced by switching on Echo mode ( p. 32).

 

 

Connecting the charging cradle (if supplied)

¤ Connect the flat plug of the power

 

 

 

adapter 1 .

 

 

 

¤ Plug the power adapter into the

 

 

 

 

 

1

power socket 2 .

 

 

 

If you have to remove the plug from the

2

 

 

 

 

 

charging cradle again: Press the

 

 

 

release button 3 and disconnect the

 

 

 

plug 4 .

 

 

 

4

3

9

To open the battery cover, for instance to replace the batteries:
¤ Reach into the notch at the top of the cover and slide the cover down-wards.
6.5 h

Getting started

Setting up the handset for use

The display is protected by a plastic film. Please remove the protective film!

Inserting the batteries

Only use rechargeable batteries, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode. The device could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

¤Insert the batteries with the polarity in the correct direction.

The polarity is indicated in the battery compartment.

¤Insert the battery cover from the top.

¤Then slide the cover upwards until it clicks into place.

Charging the batteries

¤Charge the batteries fully prior to first use in the base or the charging cradle.

The batteries are fully charged when the battery icon on the display stops flashing.

Batteries may heat up during charging. This is not dangerous.

After a time, the charging capacity of the batteries will decrease for technical reasons.

Handsets contained in the package have already been registered to the base. If, however, a handset has not been registered (Register HS or Put into base is displayed), please register it manually ( p. 23).

Changing the display language

You can change the display language, if the telephone has been set to an incomprehensible language.

¤MENU Press the keys slowly in succession . . . the language set (e. g. English) is displayed

¤To select a different language: Press the control key until the language required is selected on the display, e. g. Francais OK ( = selected)

10

Getting started

Setting time and date

Set the date/time so that the correct date and time can be assigned to incoming calls, and to enable the alarm to be used.

¤MENU Settings OK Date/Time OK Enter the date in 8 digits (day, month and year) OK Enter the time in 4 digits (hours and minutes) OK (Display: Saved)

Moving the input position to the left or the right: Press up or down on the control key

Copying the date and time

If your telephone is sent the date and time in a caller display (for example by your network operator, a router or a PABX) you can specify whether and when this data should be copied.

¤ Press the keys: MENU

. . . You will see the following displayed; the current setting flashes, e.g. 973 SET: [0]

¤Press the key to determine when the data is copied:

never or

once, if the date and time are not set in your telephone or

always

. . . You will see your selection (e.g. 2 for 'always'): 973 SET: [2]

¤ Press the display key OK.

11

Operating the handset

Operating the handset

Switching the handset on and off

¤ Press and hold the End call key

When you place a switched-off handset into the base or the charging cradle, it switches on automatically after about 30 seconds.

When the handset is removed from the base/charging cradle, the display switches off briefly.

Locking/unlocking the keypad

¤ Press and hold the hash key .

Display keys and functions

¤ Press the display key . . . The function shown above it on the display is accessed.

Display

Meaning on keypress

 

MENU

INT

Call another handset internally

 

 

 

 

 

 

MENU

Open the main menu/submenu

 

 

OK

Confirm menu function / save entry

 

 

 

 

 

 

 

Back one menu level

 

 

 

 

 

 

 

Delete previous character

 

 

 

 

 

 

Display functions accessed from the control key

 

 

 

 

Display

Meaning on keypress

 

 

Use

to scroll up/down and to set the volume

 

 

 

 

 

Move the cursor left and right with

 

 

 

 

 

 

 

 

 

 

 

Menu navigation

Your phone has many functions, and they are available to you from menus. Select menu function:

¤When the telephone is in idle status press the display key MENU . . . the menu is opened.

¤Use the control key to scroll to the desired function Confirm with OK.

Return to idle status: Press and hold the key .

12

Making calls

Making calls

Making a call

¤ Enter the number Press the Talk key . . . The number is dialled or

¤ Press and hold the Talk key . . . The dial tone can be heard Enter the number

To change the receiver volume during a call:

Use

to set the volume

To end call / cancel dialling: Press the End call key

 

 

 

Provide every number automatically with a network provider prefix:

p. 15

Dialling from the directory

¤Open the directory with Use to scroll to the desired entry.

¤Press the Talk key

Dialling from the call list

Opening the call list: MENU Messages CallsList 01+02 OK

¤ Select entry

Dialling from the redial list

The list contains the 10 numbers last dialled with the handset.

¤ Press

briefly

Select entry

Managing entries in the redial list

¤ Press briefly Select entry MENU Select function OK

Possible functions: Use Number / Copy to Dir. / Delete Entry / Delete List

Accepting a call

¤ Press the Talk key .

Function Auto Answer enabled: Simply take the handset out of the base/charging cradle

Enabling function Auto Answer:

¤MENU Settings OK Handset OK Auto Answer OK

( = activated)

13

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