FUJITSU ServerView Suite User Manual

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User Guide - English

Fujitsu Software ServerView Suite

ServerView Update Management

ServerView Operations Manager V6.20

Edition June 2013

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To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2008.

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Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

Contents	3
1 Introduction	9
1.1 Concepts	10
1.2 Prerequisites	12
1.2.1 Prerequisites on managed servers	12
1.2.2 Prerequisites on connection blades	15
1.2.3 Prerequisites on systems with operating system ESXi (flash
via iRMC S3 using cURL)	15
1.2.4 Prerequisites on TFTP server	16
1.2.5 Prerequisites on the Central Management Station (CMS)	17
1.2.5.1 Update Management Logon (OS=Windows)	17
1.2.5.2 Configuration of Update Management (Repository, …)	19
	19
1.2.5.3 Update Data	19
1.3 Notes on management stations	21
1.3.1 Shutdown and restart	21
1.3.1.1 Status after unplanned restart	21
1.3.1.2 Procedure for resolving the errors	21
1.3.2 Updating the management station with components which
needs a reboot	21
1.3.3 Multiple management stations	22
1.4 Autonomous Support Packages (ASP)	22
1.5 PRIMERGY Support Packages (PSP)	22
1.5.1 Current PSP versions	22
1.5.2 Components of a PSP	23
1.5.3 Product Detection of Primergy Support Packages	24
1.5.4 Initial Installation of Primergy Support Packages	26
1.6 Notes on deleting servers from the ServerList	27
1.7 Typographic conventions	28
1.8 ServerView Suite link collection	29
1.9 Documentation for the ServerView Suite	30
2 Overview	33
3 Update Procedures	37
3.1 Online update	38
3.2 Update via TFTP server	40

ServerView Update Management

Contents

3.2.1 Updating a hardware system	41
3.2.2 Updating a system running a VMware ESXi operating sys-
tem (flash via iRMC S3 using cURL)	43
3.3 Access to update data	45
4 Installing ServerView Update Agents	47
4.1 Installation on the managed server	47
4.1.1 Requirements for installation	47
4.1.2 Requirements for uninstallation	48
4.1.3 Installing Update Agent V6.0 (or later)	49
4.1.3.1 Installation under Windows	49
4.1.3.2 Installation under Linux or VMWare (ESX)	52
4.2 Installation on the TFTP server	55
4.2.1 Installation under Windows	55
4.2.2 Installation under Linux	56
5 User Interface	57
5.1 Update Manager Main Window	57
5.1.1 The tree structure	60
5.1.2 Server Details tab	65
5.1.3 Update Details tab	71
5.1.4 Job Details tab	76
5.1.5 Dialog boxes and wizards	80
5.1.5.1 LogOn dialog box	81
5.1.5.2 Cleanup Wizard	84
5.1.5.3 Server Details dialog box	89
5.1.5.4 Create Job Wizard	95
5.1.5.5 Update Details dialog box	106
5.1.5.6 PSP Details dialog box	110
5.1.5.7 Copy Job Wizard	112
5.1.5.8 Job Details dialog box	124
5.1.5.9 Edit Job dialog box	127
5.1.5.10 Change TFTP Address dialog box	130
5.2 Repository Manager Main Window	132
5.2.1 The tree structure	133
5.2.2 Updates tab	135
5.2.3 Collections tab	139
5.2.4 Dialog boxes	142
5.2.4.1 Edit Update's Properties dialog box	142

4	ServerView Update Management

Contents

5.2.4.2 Import Repository Components dialog box	146
5.2.4.3 Import Repository Components - Results dialog box	149
5.2.4.4 Export Repository Components dialog box	151
5.2.4.5 Export Repository Components - Results dialog box	153
5.2.4.6 Delete Repository Components dialog box	155
5.2.4.7 Delete Repository Components - Results dialog box	157
5.2.4.8 PSP Details dialog box	159
5.2.4.9 Create Collection dialog box	161
5.2.4.10 Edit Collection dialog box	163
5.3 Download Manager Main Window	165
5.3.1 The tree structure	166
5.3.2 Task Management Tab	167
5.3.3 Scheduled Tasks Tab	170
5.3.4 Log Files Tab	172
5.3.5 Dialog boxes	175
5.3.5.1 Add Download Server Tasks dialog box	175
5.3.5.2 Edit Download Server Tasks dialog box	178
5.3.5.3 Activate Download Server Tasks dialog box	180
5.4 Configuration Main Window	182
5.4.1 General Settings Tab	183
5.4.2 Mail Settings Tab	185
5.4.3 Download Settings Tab	187
5.4.4 Configuration Wizard	189
5.4.4.1 Start step (Configuration Wizard)	190
5.4.4.2 Repository step (Configuration Wizard)	191
5.4.4.3 Miscellaneous step (Configuration Wizard)	196
5.4.4.4 Download Settings step (Configuration Wizard)	197
5.4.4.5 Mail Settings step (Configuration Wizard)	199
5.4.4.6 Activate step (Configuration Wizard)	201
5.5 Filter dialog box	203
5.5.1 Standard (Filter dialog box)	203
5.5.2 Character strings (Filter dialog box)	204
5.5.3 Integer values (Filter dialog box)	205
6 Managing Updates	207
6.1 Update Manager	207
6.1.1 Opening Update Manager	207
6.1.2 Closing Update Manager	208
6.1.3 Logging on to the Server	208

ServerView Update Management

Contents

6.1.4 Resetting the update agent of a server	209
6.1.5 Displaying the update log for a server	211
6.1.6 Displaying detailed information about an update	211
6.1.7 Managing jobs	211
6.1.7.1 Creating a job	211
6.1.7.2 Copying a job	213
6.1.7.3 Releasing a job	215
6.1.7.4 Deleting a job	215
6.1.7.5 Displaying detailed information about a job	215
6.2 Repository Manager	216
6.2.1 Opening Repository Manager	216
6.2.2 Closing Repository Manager	216
6.2.3 Editing updates	217
6.2.4 Releasing updates	217
6.2.5 Managing user-defined groups (Collections)	218
6.2.5.1 Creating a user-defined group	218
6.2.5.2 Editing a user-defined group	218
6.2.5.3 Releasing updates in a user-defined group	219
6.2.5.4 Deleting a user-defined group	219
6.2.6 Re-Initializing the Repository	220
6.3 Download Manager	222
6.3.1 Adjusting the Download Service	222
6.3.2 General Information on Download Manager	223
6.3.3 Opening Download Manager	224
6.3.4 Closing Download Manager	224
6.3.5 Creating a new download task	224
6.3.6 Assigning servers to a download task	225
6.3.7 Editing a download task	225
6.3.8 Deleting a download task	226
6.3.9 Monitoring download tasks	226
6.3.10 Managing log files	227
6.4 Configuration	227
6.4.1 Opening the configuration	227
6.4.2 Closing the configuration	228
6.4.3 Setting Global Parameters	228
6.5 Filtering a table	232
7 Command-Line Interface	233
7.1 GFCLI (Command-Line Interface)	233

6	ServerView Update Management

Contents

7.1.1 Call Parameters	234
7.1.2 StartFlash (Command)	237
7.1.3 WaitForDone (Command)	240
7.1.4 Reboot (Command)	242
7.1.5 Cleanup (Command)	244
7.1.6 Cancel (Command)	245
7.1.7 Result Files	247
7.1.7.1 StartFlash (Event)	248
7.1.7.2 Ready (Event)	251
7.1.7.3 Cancel (Event)	252
7.1.7.4 SequenceError (Event)	252
7.1.7.5 ParamError (Event)	253
7.1.7.6 LogonError (Event)	253
7.1.7.7 MemoryError (Event)	253
7.1.8 Batch Files (Examples)	254
7.1.9 CLI Standalone	267
7.2 citfs.bat (batch job)	267
8 Troubleshooting	271
8.1 Error messages in the Update Manager	271
8.2 Error messages in the Download Manager	276
8.3 Error messages in the Configuration Wizard	280
8.4 Error messages in the Repository Manager	283
8.5 Problems with Single Sign-On	283
8.6 Problems with Logon	283
8.7 Problems with entries in the tree structure	285
8.8 Problems with components	286
8.9 Problems with Fibre Channel (FC) Controllers	287
8.10 Event ID 2370 on managed node	287
8.11 Installation/Uninstallation of updateable components without
using Update Manager	289
Index	291

ServerView Update Management

8	ServerView Update Management

1 Introduction

ServerView Update Management allows you to manage updates for the firmware and software components of PRIMERGY servers. Update Management comprises the following applications:

•Update Manager provides a mechanism for managing updates and installing them on the monitored managed nodes.

•Repository Manager provides a mechanism for managing the repository:

o	view a list of updates contained in the repository
o	change properties of contents
o	update your local repository on the management station
o	create collections

•Download Manager provides a mechanism for checking for available updates and downloading new ones for the monitored managed nodes from the Fujitsu Technology Solutions web server to the local repository on the management station.

•Configuration provides a mechanism for defining the configuration settings for the

o	Update Manager
o	Repository Manager
o	Download Manager

ServerView Update Management

1 Introduction

1.1Concepts

Update Management is based on a database concept where the GUIs and services communicate exclusively via the database:

1.The GUIs are used to define jobs for the services and write these jobs to the database.

2.The services retrieve their jobs from the database, process these in the background and write the results to the database.

3.The GUIs then display the results from the database.

The tasks performed by the various services are described below:

The Inventory Service reads the inventories of the PRIMERGY servers and writes the results to the database. (The inventory contains the entire hardware and software configuration data of a PRIMERGY server.)

The Download Service downloads updates from the download server into the repository.

In addition to the download via the Download Service, you can also import updates from the ServerView-Update DVD to the repository using the Repository Manager

For the initial update (Update Manager Express) of your PRIMERGY server, load the updates from the ServerView Update DVD first because otherwise this process may take a very long time to complete due to the large volume of data. Since the DVD, which is published almost monthly, may not contain the latest updates, you should then download the latest updates using the Download Service.

10	ServerView Update Management

1.1 Concepts

The Update Service performs the following tasks:

1.It detects which updates are available for the individual PRIMERGY servers based on the inventories and repositories, and returns the result to the database so that this can be displayed in the GUI.

2.It uses the jobs you define in the GUI to transfer the updates from the repository to the PRIMERGY servers.

These interrelationships are illustrated in the following graphic.

Figure 1: Interaction between the various services for Update Management

ServerView Update Management

1 Introduction

1.2Prerequisites

You can get the applications ServerView Agents, ServerView Update Agent, ServerView Operations Manager from the:

•ServerView Suite DVD 1 (bundled with PRIMERGY server)

•Download section of the Fujitsu Technology Solutions Web server: http://support.ts.fujitsu.com

1.2.1Prerequisites on managed servers

Online server allows components to be installed only while the operating system is running.

•ServerView Agents for Windows or Linux must be installed.

•ServerView Update Agent (Windows >=V5.10.02, Linux >=V5.10-01) must be installed

•In a firewall configuration on the managed nodes, the following ports must be enabled:

o 161 (snmp)

o 3171 (ServerView Update Agent)

o 3172 (SCS)

12	ServerView Update Management

1.2 Prerequisites

Security

If you need security (configuration with AccountCheck) before performing an update on the managed server, you can either use Single Sign-On or you must specify a user group.

•Single Sign-On Requirements:

o	ServerView agents as of V 5.0
o	ServerView update agent as of V 5.0

oThe certificate from the Central Management Station (CMS) must be copied to the managed nodes.

•Specify a user group

Windows: during ServerView Update Agent installation

Linux: during ServerView Update Agent installation default settings are configured

Default user group: GFUSER

Default user: globalflash with password globalflash

You can change the default settings by editing the file LinuxFwuAgent.cfg.

Inventory

Requirements of ServerView Agents for serving firmware of

•Broadcom LAN controller

Windows: PSP Broadcom_LAN_BACS/_E / … Linux: SV Update Agent

•RAID controller

Linux: ServerView RAID

•Fibre Channel Controller (Emulex) and Linux Operating System Requirements for updating the firmware are as follows:

ServerView Update Management

1 Introduction

If Linux was installed either manually or using ServerView Installation Manager <= 11.13.04, you have to perform the following activities:

o	Installing Emulex OCM package (Core or FUI)
o	Installing OEM drivers Ipwc, be2net, and be2scsi

oIn case of a 32-Bit operating system:

Installing 32 Bit libHBAAPI by using HBA tools.

oIn case of a 64-Bit operating system:

Installing 32-Bit libHBAAPI by using HBA tools Installing the 32-Bit library libnl.so.1

o Installing ServerView Agents V6.11 or newer

14	ServerView Update Management

1.2 Prerequisites

1.2.2 Prerequisites on connection blades

To prepare a connection blade for update via Update Manager, configure it as follows:

1.Open the graphical user interface of the connection blade, e.g. via a browser:

http://<ipadr connection blade>

2.Security > Secure Shell: Set the following values:

Admin Mode: Enable

SSH Version 1: Disable

SSH Version 2: Enable

1.2.3Prerequisites on systems with operating system ESXi (flash via iRMC S3 using cURL)

Prerequisites:

•Operating sytem version: ESXi 5.0 or later.

•ServerView CIM Providers as of V6.00.05

To prepare a system running a VMware ESXi operating system for update via Update Manager, configure it as follows:

1.Install the CIM Provider.

2.Make sure the system includes an iRMC S3 (with firmware as of 53A for a TX/RXnnnS7 and firmware as of 5.26G for a BX920/924 S3).

3.Make sure that both the system and the iRMC S3 are connected to the Network and configured.

4.Make sure ssh is enabled on the ESXi system.

ServerView Update Management

1 Introduction

1.2.4Prerequisites on TFTP server

A TFTP server is necessary for updating connection blades / management blades.

•ServerView Agents for Windows or Linux >= V5.10 must be installed.

•ServerView Update Agent (Windows >=V5.10.02, Linux >=V5.30-00) must be installed

A TFTP server is also necessary for updating iRMC S3 firmware and/or BIOS on a VMware ESXi operating system.

• For updating iRMC S3 firmware, the following must be installed:

o	ServerView Agents for Windows or Linux >= V6.10
o	ServerView Update Agent for Windows or Linux >= 6.10
• For updating the BIOS, the following must be installed:
o	ServerView Agents for Windows or Linux >= V6.11
o	ServerView Update Agent for Windows or Linux >= 6.11

TFTP server Windows

•Fujitsu Technology Solutions PXE server (<=1.13.0000, >=1.15.0000) must be installed.

Only the TFTP service has to be active!

For installation of TFTP Server Windows see "Installation under Windows" on page 55.

TFTP server Linux

•The software package for tftp service (firewall configuration must allow tftp) must be installed

For installation of TFTP server Linux see "Installation under Linux" on page 56.

16	ServerView Update Management

1.2 Prerequisites

1.2.5 Prerequisites on the Central Management Station (CMS)

On the central management station, ServerView Operations Manager must be installed.

1.2.5.1Update Management Logon (OS=Windows) Configuration

•Configuration during the menu-driven installation of the ServerView Operations Manager:

Step Update Management Logon Information

•During silent installation of the ServerView Operations Manager,

o	the user account is set to Local System
o	the ServerView Download Service is not started automatically.

You must change the user account manually.

• There are two ways to change the user account:

o	Modify ServerView Operations Manager > Step Update Man-
	agement Logon Information
	or
o	Services - ServerView Download Service - Properties - Log On

When you have changed the user account, you will need to restart the ServerView Download Service.

Services - ServerView Download Service - Restart

System Policy

If the account was set during installation of ServerView Operations Manager, this user will automatically get the right to logon as a service.

If the account was changed after installation of ServerView Operations Manager, check whether the account exists. If not, please add it.

ServerView Update Management

1 Introduction

Administrative Tools – Local Security Policy – Security Settings – Local Policies – User Rights Assignment – Log on as a service

The following applets use this logon and the ServerView Download Service:

•Configuration Wizard

•Download Manager

•Repository Manager Format of the account

•local account: \.<user> recommended: .\Administrator

•domain user account: <domain>\<user>

The remote database needs a domain user account

Requirements of this user account:

•Windows administration rights.

•Read/Write rights for SV OM installation directory

•Read/Write rights for local repository (if configured)

•Right to download (if Download Manager is configured)

You must add this account (e.g. Administrator) to SQL Server as described in the manual ServerView Operations Manager Installation … under Windows in the chapter "Adding a user account with SQL Server administrator rights", if the following SQL Server instances are used:

•SQL Server 2008 or higher

•Remote database (regardless of version and edition)

18	ServerView Update Management

1.2 Prerequisites

1.2.5.2Configuration of Update Management (Repository, …)

Start the Configuration Wizard of Update Management and make the initial settings for Update Management:

•ServerView Operations Manager - Base Configuration Wizard -

Update Management or

•ServerView Operations Manager - Update Management – Configuration

The settings relate mainly to:

•the Update Repository

•the TFTP server

•the Download Service

•Proxy and mail

In the final phase of the Configuration Wizard, update data is imported into the repository.

1.2.5.3Update Data

Update data is the latest updates of BIOS, firmware, agents or drivers for PRIMERGY servers.

You can get this data from the:

•ServerView - Update DVD

ftp://ftp.ts.fujitsu.com/images/serverview /UPDATE_DVD_ <vers>.<iso>

•from the Download section of the Fujitsu Technology Solutions Web server:

http://support.ts.fujitsu.com

ServerView Update Management

1 Introduction

There are two ways of maintaining the repository with the latest update data:

•Automatic maintenance

In the Download Manager, define a download task.

The task periodically checks and downloads the latest update data via the internet for servers with inventory data.

•Manual maintenance

In the Repository Manager, import update data from the latest ServerView Suite - Update DVD.

20	ServerView Update Management

1.3 Notes on management stations

1.3Notes on management stations

1.3.1 Shutdown and restart

A shutdown/restart of the management station is only permitted if there are no servers with the job status processing on the Server Details tab in the Update Manager. Jobs with the status waiting (Job Details tab) are executed after the management station has been restarted, when the Start Time is reached.

A shutdown/restart of the management station is not permitted if there are any servers with the job status processing on the Server Details tab in the Update Manager.

1.3.1.1Status after unplanned restart

After an unplanned restart of the management station, the Job Details dialog box may contains the following entries:

•Job Status: error

•Return Text: manager abort

1.3.1.2Procedure for resolving the errors

•If the agent status on the Server Details tab is ready, you can regenerate the job by copying it (Copy Job).

•If the agent status is error or busy, first perform a cleanup and then recreate the job by copying it (Copy Job).

1.3.2Updating the management station with components which needs a reboot

During rebooting the management station, the connection from the web browser (workstation) to the web server (management station) is interrupted.

After rebooting the management station, re-establish this connection (e.g. by pressing F5 on the workstation).

ServerView Update Management

1 Introduction

1.3.3Multiple management stations

You can run multiple management stations in one network; however, these management stations must be responsible for different servers. This means that the server lists on the various management stations must be different.

1.4Autonomous Support Packages (ASP)

Autonomous Support Packages (ASPs) are self-extracting, self-installing software packages that allow you to install BIOS, firmware, agents or Add- on-products on your server.

To install BIOS, firmware, agents or Add-on-products on a server component, you can call up the appropriate ASP directly.

1.5PRIMERGY Support Packages (PSP)

A PRIMERGY Support Package (PSP) is the basic element for installing and updating drivers and software products on your PRIMERGY server.

A PSP comprises several packages, which contain the different versions of the same driver or software product.

1.5.1 Current PSP versions

The current versions of PSPs are released with the ServerView Update DVD, a new version of which comes out approximately every two months.

PSPs can also be downloaded at

http://support.ts.fujitsu.com/globalflash

An overview of the components and server models that are supported by the currently released PSPs is provided in the Readme file for the

relevant PSP.

22	ServerView Update Management

1.5 PRIMERGY Support Packages (PSP)

1.5.2 Components of a PSP

Each PSP consists of the following elements:

•A zip archive containing the drivers or software products as well as the files required to install the PSP

•Release notes (relnotes.txt)

•A PSP description file (xml file)

PSP description file (xml file)

The description file contains the following information:

•Name of the PSP

•Details of the version and contents of the PSP

•Information on the installation priority of the PSP

•Description of all packages contained in the PSP

For each package contained in the PSP, information is provided on the version and on hardware and software dependencies, e.g. the chassis ID, system board ID, PCI ID, firmware or operating system version.

Based on the information contained in the description file, the update tool can check on the managed server whether the requirements of the hardware and software dependencies are fulfilled.

ServerView Update Management

1 Introduction

1.5.3Product Detection of Primergy Support Packages

Product detection is available for most PSPs.

Requirements on the server:

•Primergy Support Package FSC_SCAN

•Tool PrimeUp >= V1.15.25 (up to Windows Server 2008)

•Tool PrimeUp >= V1.17.01 (Windows Server 2012)

The version of the PSP FSC_SCAN and the PrimeUp tool which comes with the repository must be installed. (Always use the newest package version)

The ServerView Update Agent/GlobalFlash Agent calls the detection function automatically

•at every boot. or

•after an update is completed.

The results of the detection are displayed on Update Manager.

Case “Not installed”

Example:

The customer has installed the hardware.The drivers of related products have to be installed for using this hardware.

A "fake" PSP with version "0.0.0.0" is created to show the required product/driver.

Then a real PSP may be installed.

24	ServerView Update Management

1.5 PRIMERGY Support Packages (PSP)

Case “Newer version installed”

Example:

The customer has installed a very new version of a product (perhaps beta), which is not actually produced as a PSP on the FTS site.

A "fake" PSP with version "99.99.99.99" is created, to protect the customers product against accidental overwriting/ updating by Update Manager.

If a PSP with this product/driver version or newer exists at a later date, the protection is canceled and the PSP may be installed/updated with the real PSP version belonging to this product/driver.

Case “Equal version installed”

Example:

The customer has installed the equal version by themselves, but not as a PSP (native).

A "fake" PSP with the real version is created.

This PSP may be updated to the real version or newer.

Case “Previous version installed”

Example:

The customer has installed an older version than the version of the actual PSP and the older version was not installed as a PSP, but by the customer themselves (native).

Because it is an older version than the version of the actual PSP, a "fake" PSP with version "x.x.99.99" is created. (x.x version of the actual PSP - 1).

An update to the actual version (real version) is possible.

ServerView Update Management

1 Introduction

1.5.4Initial Installation of Primergy Support Packages

Initial installation is possible for all PSPs.

Requirements on the server:

•Primergy Support Package FSC_SCAN

•Tool PrimeUp >= V1.15.25 (up to Windows Server 2008)

•Tool PrimeUp >= V1.17.01 (Windows Server 2012)

The version of the PSP FSC_SCAN and the PrimeUp tool which comes with the repository must be installed. (Always use the newest package version)

26	ServerView Update Management

1.6Notes on deleting servers from the ServerList

Deletion will be denied ...

Deletion of servers from the ServerList will be denied if update jobs with

Agent Status = busy and Job Details Status = transferring, transferred, flashing or flashed exist.

Deletion will NOT be denied ...

Deletion of servers from the ServerList will not be denied if update jobs with

Agent Status = absent and Job Details Status = transferring, transferred, flashing, flashed or rebooting exist.

To avoid error situations you must

•check the GlobalFlash Agent / Update Agent on the managed server and if necessary restart it.

•check the LAN connection on the managed server and if necessary repair it.

•do a manual cleanup via the Command Line Interface of the Update Manager.

Depending on the situation you must use GFCLI –C (= Cleanup) or GFCLI –A –S (= forced Cancel)

Cleanup will be done

•on the managed server.

•on the TFTP server (in the case a MMB flash).

ServerView Update Management

1 Introduction

1.7Typographic conventions

The following typographic conventions are used in this manual:

Convention	Explanation
	Indicates various types of risk, namely health risks,
	risk of data loss and risk of damage to devices.
	Indicates additional relevant information and tips.
bold	Indicates references to names of interface elements.
monospace	Indicates system output and system elements for
	example, file names and paths.
monospace	Indicates statements that are to be entered using the
semibold	keyboard.
blue continuous text	Indicates a link to a related topic.
pink continuous text	Indicates a link to a location you have already vis-
	ited.
<abc>	Indicates variables which must be replaced with real
	values.
[abc]	Indicates options that can be specified (syntax).
[key]	Indicates a key on your keyboard. If you need to
	enter text in uppercase, the Shift key is specified, for
	example,[SHIFT] + [A] for A. If you need to press
	two keys at the same time, this is indicated by a plus
	sign between the two key symbols.

Screenshots

Some of the screenshots are system-dependent, so some of the details shown may differ from your system. There may also be system-specific differences in menu options and commands.

28	ServerView Update Management

1.8 ServerView Suite link collection

1.8ServerView Suite link collection

Via the link collection, Fujitsu Technology Solutions provides you with numerous downloads and further information on the ServerView Suite and PRIMERGY servers.

For ServerView Suite, links are offered on the following topics:

•Forum

•Service Desk

•Manuals

•Product information

•Security information

•Software downloads

•Training

The downloads include the following:

oCurrent software statuses for the ServerView Suite as well as additional Readme files.

oInformation files and update sets for system software components (BIOS, firmware, drivers, ServerView agents and ServerView update agents) for updating the PRIMERGY servers via ServerView Update Manager or for locally updating individual servers via ServerView Update Manager Express.

oThe current versions of all documentation on the ServerView Suite.

You can retrieve the downloads free of charge from the Fujitsu Technology Solutions Web server.

For PRIMERGY servers, links are offered on the following topics:

•Service Desk

•Manuals

ServerView Update Management

1 Introduction

•Product information

•Spare parts catalogue

Accessto the linkcollection

You can reach the link collection of the ServerView Suite in various ways: 1. Via ServerView Operations Manager.

• Select Help – Links on the start page or on the menu bar. This opens the start page of the ServerView link collection.

2.Via the start page of the online documentation for the ServerView Suite on the Fujitsu Technology Solutions manual server.

You access the start page of the online documentation via the fol- lowing link:

http://manuals.ts.fujitsu.com

•In the selection list on the left, select Industry standard servers.

•Click the menu item PRIMERGY ServerView Links.

This opens the start page of the ServerView link collection.

3. Via the ServerView Suite DVD.

•In the start window of the ServerView Suite DVD, select the option

Select ServerView Software Products.

•Click Start. This takes you to the page with the software products of the ServerView Suite.

•On the menu bar select Links.

This opens the start page of the ServerView link collection.

1.9Documentation for the ServerView Suite

The documentation can be downloaded free of charge from the Internet. You will find the online documentation at http://manuals.ts.fujitsu.com under the link Industry standard servers.

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