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User's Guide
NPD6002-04 EN
User's Guide
Contents
Contents
About This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . .7
Using the Manual to Search for Information. . . . . . . 7
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 9
Descriptions Used in this Manual. . . . . . . . . . . . . . . 9
Operating System References. . . . . . . . . . . . . . . . . . 9
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 11
Safety Instructions for Ink. . . . . . . . . . . . . . . . . 11
Printer Advisories and Warnings. . . . . . . . . . . . . . 12
Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Advisories and Warnings for Using the Printer. . 12 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 13 Advisories and Warnings for Using the
Printer with a Wireless Connection. . . . . . . . . . . 13 Advisories and Warnings for Using the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Protecting Your Personal Information. . . . . . . . . . . 13
Printer Basics
Part Names and Functions. . . . . . . . . . . . . . . . . . . 14
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Guide to the LCD Screen. . . . . . . . . . . . . . . . . . . . 17
Guide to the Home Screen. . . . . . . . . . . . . . . . . 17 Entering Characters. . . . . . . . . . . . . . . . . . . . . . 18
Network Settings
Network Connection Types. . . . . . . . . . . . . . . . . . 20
Ethernet Connection. . . . . . . . . . . . . . . . . . . . . 20
Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . 20
Wi-Fi Direct (Simple AP) Connection. . . . . . . . . 21
Connecting to a Computer. . . . . . . . . . . . . . . . . . . 21
Connecting to a Smart Device. . . . . . . . . . . . . . . . 22
Connecting to a smart device over a wireless router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . 22 Connecting to Android Devices using Wi-Fi Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Connecting to Devices other than iOS and Android using Wi-Fi Direct. . . . . . . . . . . . . . . . 28
Making Wi-Fi Settings from the Printer. . . . . . . . . .31
Making Wi-Fi Settings by Entering the SSID
and Password. . . . . . . . . . . . . . . . . . . . . . . . . . .31 Making Wi-Fi Settings by Push Button Setup. . . . 32 Making Wi-Fi Settings by PIN Code Setup
(WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Checking the Network Connection Status. . . . . . . . 33
Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . .34
Printing a Network Connection Report. . . . . . . . 34
Printing a Network Status Sheet. . . . . . . . . . . . . . . 40
Replacing or Adding New Wireless Routers. . . . . . . 41
Changing the Connection Method to a Computer. . 41
Changing the Network Connection to Ethernet
from the Control Panel. . . . . . . . . . . . . . . . . . . . . .42
Enabling Energy Ef f icient Ethernet. . . . . . . . . . . . . 42
Changing the Wi-Fi Direct (Simple AP) Settings. . . 42
Disabling Wi-Fi from the Control Panel. . . . . . . . . .43
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel. . . . . . . . . . . . 44
Restoring the Network Settings from the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Preparing the Printer
Loading Papers. . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Available Paper and Capacities. . . . . . . . . . . . . . 45
Loading Paper in the Rear Paper Feed. . . . . . . . . 48
Loading Envelopes and Precautions. . . . . . . . . . 50
Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 50
List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 51
Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 51
Available Originals for the ADF. . . . . . . . . . . . . 51 Placing Originals on the ADF. . . . . . . . . . . . . . . 52 Placing Originals on the Scanner Glass. . . . . . . . 53
Managing Contacts. . . . . . . . . . . . . . . . . . . . . . . . 55
Registering or Editing Contacts. . . . . . . . . . . . . 55 Registering or Editing Grouped Contacts. . . . . . 55 Register Contacts on a Computer. . . . . . . . . . . . 56
Menu Options for Settings. . . . . . . . . . . . . . . . . . . 57
Menu Options for Maintenance. . . . . . . . . . . . . 57 Menu Options for Printer Setup. . . . . . . . . . . . . 58 Menu Options for Network Settings. . . . . . . . . . 60 Menu Options for Epson Connect Services. . . . . 61 Menu Options for Google Cloud Print Services. . 61 Menu Options for Contacts Manager. . . . . . . . . 62 Fax Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
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Menu Options for Print Status Sheet. . . . . . . . . . 62 Menu Options for Print Counter. . . . . . . . . . . . .63 Menu Options for Restore Default Settings. . . . . 63 Menu Options for Firmware Update. . . . . . . . . . 63
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Saving Power - Control Panel. . . . . . . . . . . . . . . 64
Fax Settings
Before Using Fax Features. . . . . . . . . . . . . . . . . . . .65
Connecting to a Phone Line. . . . . . . . . . . . . . . . . . 65
Compatible Telephone Lines. . . . . . . . . . . . . . . .65 Connecting the Printer to a Phone Line. . . . . . . .66 Connecting Your Phone Device to the Printer. . . 67
Making the Printer Ready to Send and Receive
Faxes (Using Fax Setting Wizard). . . . . . . . . . . . . . 68
Making Settings Individually for Printer's Fax Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Setting Receive Mode. . . . . . . . . . . . . . . . . . . . . 70 Making Settings When You Connect an
External Phone Device. . . . . . . . . . . . . . . . . . . . 72 Making Settings for Blocking Junk Faxes. . . . . . . 73 Making Settings to Send and Receive Faxes
on a Computer. . . . . . . . . . . . . . . . . . . . . . . . . .73
Menu Options for Fax Settings. . . . . . . . . . . . . . . . 74
Check Fax Connection. . . . . . . . . . . . . . . . . . . . 74 Fax Setting Wizard. . . . . . . . . . . . . . . . . . . . . . . 75 Basic Settings Menu. . . . . . . . . . . . . . . . . . . . . . 75 Receive Settings Menu. . . . . . . . . . . . . . . . . . . . 76 Report Settings Menu. . . . . . . . . . . . . . . . . . . . .77 Security Settings Menu. . . . . . . . . . . . . . . . . . . .77 Menu Options for User Default Settings. . . . . . . 78
Printing
Printing from the Printer Driver on Windows. . . . . 79
Accessing the Printer Driver. . . . . . . . . . . . . . . . 79 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .79 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .81 Printing Several Pages on One Sheet. . . . . . . . . . 82 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 82 Printing a Reduced or Enlarged Document. . . . . 83 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 84 Printing with a Header and Footer. . . . . . . . . . . 90 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .91 Printing Multiple Files Together. . . . . . . . . . . . . 91 Printing Using the Color Universal Print
Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 93
Printing to Emphasize T hin Lines. . . . . . . . . . . . 93 Printing Clear Bar Codes. . . . . . . . . . . . . . . . . . 94 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 94 Menu Options for the Printer Driver. . . . . . . . . . 94
Printing from the Printer Driver on Mac OS. . . . . . 97
Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .97 Printing Several Pages on One Sheet. . . . . . . . . . 98 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 99 Printing a Reduced or Enlarged Document. . . . . 99 Adjusting the Print Color. . . . . . . . . . . . . . . . . 100 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . 100 Menu Options for the Printer Driver. . . . . . . . . 101 Making Operation Settings for the Mac OS
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 102
Printing from Smart Devices. . . . . . . . . . . . . . . . .103
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . 103
Using Epson Print Enabler. . . . . . . . . . . . . . . . 104
Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . 105
Canceling the Ongoing Job. . . . . . . . . . . . . . . . . . 106
Copying
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Copying Multiple Originals onto One Sheet. . . . . .108
Menu Options for Copying. . . . . . . . . . . . . . . . . . 108
Scanning
Scanning Using the Control Panel. . . . . . . . . . . . . 110
Scanning to a Computer. . . . . . . . . . . . . . . . . . 110 Scanning to a Computer (WSD). . . . . . . . . . . . 114
Scanning from a Computer. . . . . . . . . . . . . . . . . .116
Scanning Using Epson Scan 2. . . . . . . . . . . . . . 116
Scanning from Smart Devices. . . . . . . . . . . . . . . . 119
Installing Epson iPrint. . . . . . . . . . . . . . . . . . . 119
Scanning Using Epson iPrint. . . . . . . . . . . . . . .119
Faxing
Before Using Fax Features. . . . . . . . . . . . . . . . . . .121
Sending Faxes Using the Printer. . . . . . . . . . . . . . 121
Sending Faxes Using the Control Panel. . . . . . . 121 Various Ways of Sending Faxes. . . . . . . . . . . . . 123
Receiving Faxes on the Printer. . . . . . . . . . . . . . . 126
Receiving Incoming Faxes. . . . . . . . . . . . . . . . .126 Receiving Faxes by Making a Phone Call. . . . . . 127
Menu Options for Faxing. . . . . . . . . . . . . . . . . . . 128
Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 129
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Fax Send Settings. . . . . . . . . . . . . . . . . . . . . . . 129
More. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Contacts Manager. . . . . . . . . . . . . . . . . . . . . . 131
Sending a Fax from a Computer. . . . . . . . . . . . . . 131
Sending Documents Created Using an
Application (Windows). . . . . . . . . . . . . . . . . . .131
Sending Documents Created Using an
Application (Mac OS). . . . . . . . . . . . . . . . . . . .134
Receiving Faxes on a Computer. . . . . . . . . . . . . . .135
Saving Incoming Faxes on a Computer. . . . . . . 135 Canceling the Feature that Saves Incoming
Faxes to the Computer. . . . . . . . . . . . . . . . . . . 136 Checking for New Faxes (Windows). . . . . . . . . 136 Checking for New Faxes (Mac OS). . . . . . . . . . 137
Using Other Faxing Features. . . . . . . . . . . . . . . . .138
Printing Fax Report Manually. . . . . . . . . . . . . . 138
Refilling Ink
Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . 139
Checking the Ink Levels - Windows. . . . . . . . . .139
Checking the Ink Levels - Mac OS. . . . . . . . . . .139
Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . . . 139
Ink Bottle Handling Precautions. . . . . . . . . . . . . . 140
Ref illing the Ink Tanks. . . . . . . . . . . . . . . . . . . . . 141
Maintaining the Printer
Preventing the Print Head from Drying. . . . . . . 146
Checking and Cleaning the Print Head. . . . . . . . . 146
Checking and Cleaning the Print Head -
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .146
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Checking and Cleaning the Print Head - Mac
OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Running Power Cleaning. . . . . . . . . . . . . . . . . . . 148
Running Power Cleaning - Control Panel. . . . . 148
Running Power Cleaning - Windows. . . . . . . . . 149
Running Power Cleaning - Mac OS. . . . . . . . . . 149
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 149
Aligning the Print Head - Control Panel. . . . . . 150
Cleaning the Paper Path for Ink Smears. . . . . . . . .150
Cleaning the ADF. . . . . . . . . . . . . . . . . . . . . . . . 150
Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .152
Checking the Total Number of Pages Fed
T hrough the Printer. . . . . . . . . . . . . . . . . . . . . . . 153
Checking the Total Number of Pages Fed
T hrough the Printer - Control Panel. . . . . . . . . 153
Checking the Total Number of Pages Fed
Through the Printer - Windows. . . . . . . . . . . . .154 Checking the Total Number of Pages Fed
T hrough the Printer - Mac OS. . . . . . . . . . . . . .154
Network Service and Software
Information
Application for Configuring Printer Operations
(Web Conf ig). . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Running Web Config on a Web Browser. . . . . . 155 Running Web Conf ig on Windows. . . . . . . . . . 156 Running Web Config on Mac OS. . . . . . . . . . . .156
Application for Scanning Documents and
Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . 156
Adding the Network Scanner. . . . . . . . . . . . . . 157
Application for Configuring Scanning Operations from the Control Panel (Epson
Event Manager). . . . . . . . . . . . . . . . . . . . . . . . . . 157
Application for Configuring Fax Operations and Sending Faxes (FAX Utility). . . . . . . . . . . . . . . . . 158
Application for Sending Faxes (PC-FAX Driver). . 159
Application for Printing Images (Epson Photo+). . 159
Application for Printing Web Pages (E-Web Print) 160
Application for Scanning and Transferring
Images (Easy Photo Scan). . . . . . . . . . . . . . . . . . . 160
Software Update Tools (EPSON Software
Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Application for Configuring Multiple Devices (EpsonNet Config). . . . . . . . . . . . . . . . . . . . . . . . 161
Installing the Latest Applications. . . . . . . . . . . . . .162
Updating the Printer's Firmware using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 163
Uninstalling Applications - Windows. . . . . . . . .164
Uninstalling Applications - Mac OS. . . . . . . . . .164
Printing Using a Network Service. . . . . . . . . . . . . 165
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .166
Checking Error Codes on the LCD Screen. . . . . 166 Checking the Printer Status - Windows. . . . . . . 167 Checking the Printer Status - Mac OS. . . . . . . . 167
Checking the Software Status. . . . . . . . . . . . . . . . 168
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 168
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
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Removing Jammed Paper from the ADF. . . . . . 171
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 172
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 173 Several Sheets of Paper are Fed at a Time. . . . . . 173 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 173 Original Does Not Feed in the ADF. . . . . . . . . .173
Power and Control Panel Problems. . . . . . . . . . . . 174
Power Does Not Turn On. . . . . . . . . . . . . . . . . 174
Power Does Not Turn Of f. . . . . . . . . . . . . . . . . 174
Power Turns Off Automatically. . . . . . . . . . . . . 174
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 174
Cannot Print from a Computer. . . . . . . . . . . . . . . 174
Checking the Connection (USB). . . . . . . . . . . . 174 Checking the Connection (Network). . . . . . . . .175 Checking the Software and Data. . . . . . . . . . . . 176 Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .178 Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .178
When You Cannot Make Network Settings. . . . . . 179
Cannot Connect from Devices Even Though Network Settings are No Problems. . . . . . . . . . 179 Checking the SSID Connected to the Printer. . . 181 Checking the SSID for the Computer. . . . . . . . .181 Ethernet Connection Becomes Unstable. . . . . . 182
Cannot Print from an iPhone or iPad. . . . . . . . . . 183
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 183
Printout is Scuf fed or Color is Missing. . . . . . . .183 Banding or Unexpected Colors Appear. . . . . . . 184 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .184 Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .184 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .185 Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . 186 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 186 Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Cannot Print Without Margins. . . . . . . . . . . . . 187 Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .187 The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 187 Printed Characters Are Incorrect or Garbled. . . 188 T he Printed Image Is Inverted. . . . . . . . . . . . . . 188 Mosaic-Like Patterns in the Prints. . . . . . . . . . .188 Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .188 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 189
An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 189 Banding Appears when Copying from the ADF 189 The Printout Problem Could Not be Cleared. . . 189
Other Printing Problems. . . . . . . . . . . . . . . . . . . 189
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 189 Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 190
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 190
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .191
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 191
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 191 Straight Lines Appear when Scanning from
ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 T he Image Quality Is Rough. . . . . . . . . . . . . . . 192 Offset Appears in the Background of Images. . . 192 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 192 Moiré Patterns (Web-Like Shadows) Appear. . . 192 Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .193 Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . .193 Cannot Solve Problems in the Scanned Image. . 194
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 194
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 194 Scanning Slows Down Dramatically During Continuous Scanning. . . . . . . . . . . . . . . . . . . . 194 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Problems when Sending and Receiving Faxes. . . . .195
Cannot Send or Receive Faxes. . . . . . . . . . . . . .195 Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 196 Cannot Send Faxes to a Specific Recipient. . . . . 197 Cannot Send Faxes at a Specified Time. . . . . . . 197 Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 197 Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 198 Faxes Are Sent at the Wrong Size. . . . . . . . . . . .198 Received Fax Quality Is Poor. . . . . . . . . . . . . . .198 Received Faxes Are Not Printed. . . . . . . . . . . . 198 Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes. . . . . . . . . . . . . . . . . . . . . . . . . 199
Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .199
Cannot Make Calls on the Connected
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Answering Machine Cannot Answer Voice
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 199
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Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 199
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199 Operation Sounds Are Loud. . . . . . . . . . . . . . . 200 T he Date and Time Are Incorrect. . . . . . . . . . . 200 Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 200 A Message Prompting You to Reset the Ink
Levels is Displayed. . . . . . . . . . . . . . . . . . . . . . 200 Ink Spilled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Appendix
Technical Specif ications. . . . . . . . . . . . . . . . . . . . 201
Printer Specif ications. . . . . . . . . . . . . . . . . . . . 201 Scanner Specifications. . . . . . . . . . . . . . . . . . . 202 Interface Specifications. . . . . . . . . . . . . . . . . . . 202 Fax Specif ications. . . . . . . . . . . . . . . . . . . . . . .202 Network Function List. . . . . . . . . . . . . . . . . . . 203 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 204 Ethernet Specifications. . . . . . . . . . . . . . . . . . . 204 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 205 Supported T hird Party Services. . . . . . . . . . . . . 205 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Electrical Specifications. . . . . . . . . . . . . . . . . . 205 Environmental Specif ications. . . . . . . . . . . . . . 206 System Requirements. . . . . . . . . . . . . . . . . . . . 206
Regulatory Information. . . . . . . . . . . . . . . . . . . . 207
Standards and Approvals. . . . . . . . . . . . . . . . . 207 Restrictions on Copying. . . . . . . . . . . . . . . . . . 208
Transporting and Storing the Printer. . . . . . . . . . . 209
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 213
Technical Support Web Site. . . . . . . . . . . . . . . .213
Contacting Epson Support. . . . . . . . . . . . . . . . 214
6
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer, installing the software, using the printer, and so on.
User's Guide (digital manual)
This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.
Digital manual
Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Software Update Tools (EPSON Software Updater)” on page 161
Using the Manual to Search for Information
The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. You can also print only the pages you need. This section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.
7
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Windows: Hold down Alt, and then press ←.
Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25
To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15
8
User's Guide
About This Manual
Marks and Symbols
!Caution:
Instructions that must be followed carefully to avoid bodily injury.
cImportant:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Descriptions Used in this Manual
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.
Illustrations used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microsoft® Windows® 10 operating system
Microsoft® Windows® 8.1 operating system
Microsoft® Windows® 8 operating system
Microsoft® Windows® 7 operating system
Microsoft® Windows Vista® operating system
Microsoft® Windows® XP operating system
Microsoft® Windows® XP Professional x64 Edition operating system
Microsoft® Windows Server®2016 operating system
Microsoft® Windows Server®2012 R2 operating system
9
User's Guide
About This Manual
Microsoft® Windows Server®2012 operating system
Microsoft® Windows Server®2008 R2 operating system
Microsoft® Windows Server®2008 operating system
Microsoft® Windows Server®2003 R2 operating system
Microsoft® Windows Server®2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
10
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except as specifically explained in the printer's manuals.
Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
Do not use a telephone to report a gas leak in the vicinity of the leak.
Safety Instructions for Ink
Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
11
User's Guide
Important Instructions
Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.
Advisories and Warnings for Setting Up the Printer
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.
Advisories and Warnings for Using the Printer
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white flat cable and ink tubes inside the printer.
Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
Do not move the print head by hand; otherwise, you may damage the printer.
12
User's Guide
Important Instructions
Be careful not to trap your fingers when closing the document cover.
Do not press too hard on the scanner glass when placing the originals.
If any of the ink tanks are not filled up to the lower line, refill the ink soon. Prolonged use of the printer when the ink level is below the lower line could damage the printer.
Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
Advisories and Warnings for Transporting or Storing the Printer
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless Connection
Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the LCD Screen
The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.
Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.
The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > Clear All Data and Settings on the control panel.
13
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
A |
ADF (Automatic Document |
Open when removing jammed originals in the ADF. |
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Feeder) cover |
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B |
ADF input tray |
Feeds originals automatically. |
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C |
ADF edge guide |
Feeds originals straight into the printer. Slide to the edge of the originals. |
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D |
ADF output tray |
Holds originals ejected from the ADF. |
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A |
Rear paper feed |
Loads paper. |
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B |
Paper support |
Supports loaded paper. |
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C |
Edge guides |
Feeds the paper straight into the printer. Slide to the edges of the paper. |
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D |
Output tray |
Holds the ejected paper. |
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14
User's Guide
Printer Basics
A |
Document cover |
Blocks external light while scanning. |
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B |
Scanner glass |
Place the originals. |
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C |
Control panel |
Indicates the printer's status and allows you to make print settings. |
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A |
Inner cover |
Open when removing jammed paper inside the printer. |
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B |
Ink tank unit |
Contains the ink tanks. |
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C |
Ink reservoir tank (Ink tank) |
Supplies ink to the print head. |
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D |
Ink tank cover |
Open to refill the ink tank. |
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E |
Print head |
Ink is ejected from the print head nozzles underneath. |
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15
User's Guide
Printer Basics
A |
LAN port |
Connects a LAN cable. |
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USB port |
Connects a USB cable to connect with a computer. |
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AC inlet |
Connects the power cord. |
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D |
EXT. port |
Connects external phone devices. |
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E |
LINE port |
Connects a phone line. |
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Related Information
& “Control Panel” on page 16
Control Panel
A |
Turns the printer on or off. |
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Unplug the power cord after checking that the power light is off. |
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B |
Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. |
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16
User's Guide
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Printer Basics |
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C |
Displays the solutions when you are in trouble. |
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D |
Use the u d l r buttons to select a menu, and then ppress the OK button to enter the selected menu. |
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E |
Stops the current operation. |
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F |
Enters numbers, characters, and symbols. |
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G |
Clears number settings such as the number of copies. |
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H |
Starts an operation such as printing or copying. |
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I |
Applies to a variety of functions depending on the situation. |
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J |
Returns to the previous screen. |
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K |
Turns on when received documents that have not yet been printed or saved are stored in the printer's memory. |
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L |
Displays the home screen. |
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Guide to the LCD Screen
Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the u d l r buttons.
Guide to the Home Screen
The following icons and menus are displayed on the home screen.
17
User's Guide
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Printer Basics |
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A |
Icons that show the network status are displayed. |
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The printer is not connected to a wired (Ethernet) network or unset it. |
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The printer is connected to a wired (Ethernet) network. |
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Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless |
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network connection. |
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Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is |
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searching for a wireless (Wi-Fi) network connection. |
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Indicates that the printer is connected to a wireless (Wi-Fi) network. |
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The number of bars indicates the signal strength of the connection. The more bars there are, |
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the stronger the connection. |
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Indicates that Wi-Fi Direct (Simple AP) is enabled. |
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Indicates that Wi-Fi Direct (Simple AP) is disabled. |
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B |
When l and r are displayed, you can scroll right or left by pressing the l or r button. |
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C |
Function icons and names are displayed as menu icons. |
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Copy |
Enters Copy menu that allows you to copy a document. |
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Scan |
Enters Scan menu that allows you to scan a document or a photo. |
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Fax |
Enters Fax menu that allows you to send faxes. |
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Quiet Mode |
Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However, |
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enabling this may reduce print speed. Depending on the paper type and print quality settings |
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you selected, there may be no difference in the printer's noise level. |
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This is a shortcut to the following menu. |
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Settings > Printer Setup > Quiet Mode |
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Settings |
Displays Settings menu that allows you to make settings related to maintenance, printer |
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setup, and network settings. |
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Maintenance |
Displays the menus recommended to improve the quality of your printouts such as un- |
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clogging nozzles by printing a nozzle check pattern and performing head cleaning, and |
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improving blurring or banding in your printouts by aligning the print head. This is a shortcut to |
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the following menu. |
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Settings > Maintenance |
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Wi-Fi Setup |
Displays menus that allow you to set up the printer for use on a wireless network. This is a |
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shortcut to the following menu. |
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Settings > Network Settings > Wi-Fi Setup |
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D |
Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button. |
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Entering Characters
To enter characters and symbols for network settings and register contacts from the control panel, use the 12-key numeric keypad. To clear all characters, press the C button.
18
User's Guide
Printer Basics
The following is the screen for entering the password for your Wi-Fi network. The displayed screen varies depending on the setting items.
Butoons |
Descriptions |
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Switches the character type. |
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ABC: Uppercase characters |
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abc: Lowercase characters |
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123: Numbers and symbols |
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Deletes a character to the left (backspace). |
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OK |
Enters the selected characters. |
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Note:
Pressing the l r buttons moves the cursor to the left or right.
Pressing the 
button returns to the previous screen.
19
User's Guide
Network Settings
Network Settings
Network Connection Types
You can use the following connection methods.
Ethernet Connection
Connect the printer to a hub with an Ethernet cable.
Wi-Fi Connection
Connect the printer and the computer or smart device to the wireless router. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the wireless router.
Related Information
& “Connecting to a Computer” on page 21
20
User's Guide
Network Settings
&“Connecting to a smart device over a wireless router” on page 22
&“Making Wi-Fi Settings from the Printer” on page 31
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an wireless router and you can connect the devices to the printer without having to use a standard wireless router. However, devices directly connected to the printer cannot communicate with each other through the printer.
The printer can be connected by Wi-Fi or Ethernet, and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
&“Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct” on page 22
&“Connecting to Android Devices using Wi-Fi Direct” on page 26
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn
Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Insert the software disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.
21
User's Guide
Network Settings
Select the connection type and then click Next.
Follow the on-screen instructions.
Connecting to a Smart Device
Connecting to a smart device over a wireless router
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend setting up from the computer first by using the installer.
Related Information
& “Printing from Smart Devices” on page 103
Connecting to an iPhone, iPad, or iPod touch using Wi-Fi Direct
This method allows you to connect the printer directly to an iPhone, iPad, or iPod touch without a wireless router. The following conditions are required to connect using this method. If your environment does not match these
22
User's Guide
Network Settings
conditions, you can connect by selecting Other OS Devices. See "Related Information" below for details on connecting.
iOS 11 or later
Using the standard camera application to scan the QR code
Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1.Select Wi-Fi Setup on the home screen.
To select an item, use the u d l r buttons, and then press the OK button.
2.Select Wi-Fi Direct.
3.Check the message, and then press the OK button to proceed.
4.Check the message, and then press the OK button to proceed.
5.Select iOS.
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User's Guide
Network Settings
6.Check the message, and then press the OK button to proceed. The QR code is displayed on the printer's control panel.
7.On your iPhone, iPad, or iPod touch, start the standard Camera app, and then scan the QR code displayed on the printer's control panel in PHOTO mode.
Use the Camera app for iOS 11 or later. You cannot connect to the printer using the Camera app for iOS 10 or
earlier. Also, you cannot connect using an app for scanning QR codes. If you cannot connect, press the l button. See "Related Information" below for details on connecting.
8.Tap the notification displayed on the screen of the iPhone, iPad, or iPod touch.
9.Tap Join.
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User's Guide
Network Settings
10.On the printer's control panel, press the OK button.
11.On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps
12.On the Epson iPrint screen, tap Printer is not selected..
13.Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
14. On the printer's control panel, press the OK button.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
25
User's Guide
Network Settings
Related Information
&“Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28
&“Printing from Smart Devices” on page 103
Connecting to Android Devices using Wi-Fi Direct
This method allows you to connect the printer directly to your Android device without a wireless router. The following conditions are required to use this function.
Android 4.4 or later
Epson iPrint version 7.0 or later
Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1.Select Wi-Fi Setup on the home screen.
To select an item, use the u d l r buttons, and then press the OK button.
2.Select Wi-Fi Direct.
3.Check the message, and then press the OK button to proceed.
4.Check the message, and then press the OK button to proceed.
5.Select Android.
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6.On the smart device, start Epson iPrint.
7.On the Epson iPrint screen, tap Printer is not selected..
8.Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
Note:
Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices. See "Related Information" below for connecting.
9.When the device connection approval screen is displayed, select Approve.
10.On the printer's control panel, press the OK button.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
Related Information
& “Connecting to Devices other than iOS and Android using Wi-Fi Direct” on page 28
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& “Printing from Smart Devices” on page 103
Connecting to Devices other than iOS and Android using Wi-Fi Direct
This method allows you to connect the printer directly to smart devices without a wireless router.
Note:
You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
1.Select Wi-Fi Setup on the home screen.
To select an item, use the u d l r buttons, and then press the OK button.
2.Select Wi-Fi Direct.
3.Check the message, and then press the OK button to proceed.
4.Check the message, and then press the OK button to proceed.
5.Select Other OS Devices.
The Network Name and Password for Wi-Fi Direct for the printer are displayed.
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6.On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password.
The screenshot is an example on iPhone.
7.On the printer's control panel, press the OK button.
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8.On the smart device, start Epson printing app. Examples of Epson printing apps
9.On the Epson printing app screen, tap Printer is not selected..
10.Select the printer that you want to connect to.
See the information displayed on the printer's control panel to select the printer.
11. On the printer's control panel, press the OK button.
For smart devices that have been connected to the printer before, select the network name (SSID) on the smart device's Wi-Fi screen to connect them again.
Related Information
& “Printing from Smart Devices” on page 103
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