Citizen iDP-3551, iDP3550 User Manual

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DOT MATRIX PRINTER
MODEL iDP3550/3551
User’s Manual
iDP3550/3551 User’s Manual
This printer conforms to the following Standards:
Low Voltage Directive 73/23/EEC, 93/68/EEC and the EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC.
LVD : EN60950
EMC : EN55022
Class A EN61000-3-2 EN61000-3-3 EN55024
This declaration is applied only for 230V model.
Warning : This is a Class A products. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
CITIZEN is a registered trade mark of CITIZEN WATCH CO., LTD., Japan
CITIZEN es una marca registrada de CITIZEN WATCH CO., LTD., Japón
ESC/POS and EPSON are a trademark and registered trademark of SEIKO EPSON CORPORATION
Star is a registered trademark of Star Micronics Corporation
Windows is a registered trademark of Microsoft Corporation
CITIZEN
iDP3550/3551 User’s Manual

IMPORTANT SAFETY INSTRUCTIONS

Read all of these instructions and save them for future reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.
Do not use this product near water.
Do not place this product on an unstable cart, stand or table. The product may fall, causing serious
damage to the product.
Slots and openings on the back or bottom of the case are provided for ventilation. To ensure reliable
operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug of other similar surface. This product should never be placed near or over a radiator or heater. This product should not be placed in an built-in installation unless proper ventilation is provided.
This product should be operated from the type of power source indicated on the marking label. If
you are not sure of the type of power available, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not place this product where the cord will be
walkedon.
If an extension cord is used with this product, make sure that the total of the ampere ratings of the
products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
Never push objects of any kind into this product through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
Except as explained elsewhere in this manual, do not attempt to service this product by yourself.
Opening and removing the covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:
A. Whenthe power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating instructions are followed. Adjust
only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to
restore the product to normal operation. E. If the product has been dropped or the cabinet has bee ndamaged. F . If the product exhibits a distinct change in performance, indicating a need for s ervice.
Please keep the poly bag which this equipment is packed in away from children or throw it away to
prevent children from putting it on. Putting it on maycause suffocation.
CITIZEN
iDP3550/3551 User’s Manual

WICHTIGE SICHERHEITSANWEISUNGEN

LesenSie die nachfolgen den Anweisun gen sorgfältig durch und bewahren Sie sie auf.
Befolgen Sie alle auf dem Drucker vermerkten Hinweise und Anweisungen. V or dem
Reinigen grundsätzlich Stecker aus der Steckdose ziehen. Keine Flüssigkeiten oder Aerosolreiniger benutzen. Nut mit einem feuchten Tuch abwischen.
Der Drucker darf nicht in der Nähe von Wasser aufgestellt werden.
Drucker nicht auf einem unstabilen Wagen, Stand oderTisch aufstellen. Der Drucker
könnte herunterfallen und dabel beschädigt werden.
Schlitze und Öffnungen im Gehäuse , in der Rückwand und im Boden dienen der Belüftung. Sie
dürfen keinesfalls zugedeckt oder blockiert werden, da sich der Drucker sonst überhitzt. Drucker nicht auf ein Bett, Sofa, Teppich oder dergleichen stellen. Drucker nicht in der Nähe eines Heizkörpers aufstellen. Drucker darf nicht eingebaut werden, falls nicht für ausreichende Belüftung gesorgt ist.
Drucker nur mit der auf dem Typschild angegebenen Spannung betreiben. WennSie sich nicht sicher
sind, fragen Sie ihren Händler oder ihr zuständiges Elektrizitätswerk.
Nichts auf das Stromanschlußkabel stellen. Kabel muß so verlegt werden, daß man nicht
darauftreten kann.
Ein etwaiges V erlängerungskabel muß der Stromstärke aller daran angeschlossenen Geräte
entsprechen.
Keine Gegenstände in die Gehäuseschlitze schieben.
Drucker darf nur da gewartet werden, wo im Handbuchangegeben, Öffnen und.
Abnehmen von Abdeckungen, die mit “Do not remove” gekennzeichenet sind, könnte gefährliche spannungführende Stellen oder sonstige Gefahrenpunkte freilegen. Die wartung solcher Stellen darf grundsätzlich nur von besonders ausgebildetem Fachpersonal vorgenommen werden. A. Wenn das Stromanschlußkabel oder der Stecker beschädigt oder durch-gescheuert ist. B. Wenn Flüssigkeit auf dem Drucker verschüttet wurde. C. Wenn der Drucker im Regen gestanden hat od er Wasser darauf verschüttet wurde. D. Wenn der Drucker trotz genauer Befolgung der Betriebsvorschriften nicht richtig arbeitet. Nur die
in der Bedienungsanleitung angegebenen Einstellungen vornehmen. Ein Verstellen anderer
Bedienungselemente könnte den Drucker beschädigen und macht umständliche Arbeiten eines
qualifizierten Technikers erforderlich, um den Drucker Wieder auf den normalen Betrieb
einzustellen. E. Wenn der Drucker heruntergefallen ist oder das Gehäuse beschädigt wurde. F. Wenn der Drucker in seiner Leistung nachl äßt.
Bitte halten Sie den Kunststoffbeutel, in den die Ware verpackt ist, von Kindern entfernt, oder werfen
Sie ihn weg, damit er nicht in die Hande von Kindern gerät. Das Überstülpen des Beutels kann zum Ersticken führen.
Lärmemission kleiner 70dBA
CITIZEN
iDP3550/3551 User’s Manual
IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 off FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference.
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Grät angebracht und leicht zugänglich sein.
For Uses in Canada
This digital apparatus does not exceed the class A limits for radio noise emissions from digital, apparatus, as set out inthe radio interferenceregulations of the Canadian department of communications.
Pour L’utilisateurs Canadiens
Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements sur l’interférence radio du départment Canadien des communications.
CITIZEN
iDP3550/3551 User’s Manual
<CAUTIONS>
1. Prior to using the equipment, be sure to read this User's Manual thoroughly. Please keep it handy for reference whenever it may be needed.
2. The information contained hereinmay be changed without prior notice.
3. Reproduction of part or all of this User's Manual without permission is strictly prohibited.
4. Never service, disassemble, or repair parts that are not mentionedin this User's Manual.
5. Note that we will not be responsible for damages attributable to a user's incorrect operation/ handling or an improper operating environment.
6. Operate the equipment only as described in this User's Manual; otherwise accidents or problems may result.
7. Data are basically temporary; they cannot be stored or saved permanently or for a long time. Please note that we will not be responsible for damages or losses of profit resulting from losses of the data attributable to accidents, repairs, tests, andso on.
8. If you have any questions or notice any clerical errors or omissions regarding the information in this manual, please contact our office.
9. Please note that, notwithstanding Item 8 above, we will not be responsible for any effects resulting from operation of the equipment.
CITIZEN
iDP3550/3551 User’s Manual
SAFETY PRECAUTIONS ----- BE SURE TO OBSERVE
In order to prevent hazards to an operator or other persons and damage to property, be sure to observe the following precautions.
The following describes the degrees of hazard and damages that can occur if the given
instructions are neglected or the equip m ent is incorrectly operated.
WARNING Negligence of this precaution may result in death or serious inju ry.
CAUTION Negligence of this precaution may result in injury or damage to property.
This is an illustration mark used to alert your attention.
This is an illustration mark used to indicate such information as an instruction or the like.
CITIZEN
iDP3550/3551 User’s Manual

WARNING

Never handle the equipment in the following manners, as it may break, become out of order, or
overheat causing smoke and resulting in fire or electric shock. If the equipment is used in an abnormal condition, such as when broken, then problems, smoke emission, abnormal odor/noise, and fire can result. If an abnormal condition exists, be sure to turn off the power, disconnect the power plug from a plug socket, and contact our dealer. Never repair the equipment on your own - it is very dangerous.
Do not allow the equipment to receive a strong impact or shock, such as kicking, stomping, hitting, dropping, and the like.
Install the equipment in a well-ventilated place. Do not use it in such a manner that its ventilation port will be blocked.
Do not install the equipment in a place like a laboratory where chemical reactions are expected, or in a place where salt or gases are contained in the air.
Do not connect/disconnect a power cord or a data cable, while holding the cable. Do not pull, install, use, or carry the equipment in such a manner that force will be applied to the cables.
Do notdrop or insert any foreignsubstances, such as clips or pins, into the equipment.
Do not spill any liquid or spray any chemical-containing liquid over the equipment. If any liquid is spilled on it, turn off the power, disconnect the power cable and power cord from the plug socket, and so on, and contact our dealer.
Donot disassemble or remodel the equipment. Negligence of this may cause fire or electric shock.
Should water enter inside the equipment by any chance, unplug it and contact our office. Using it in that condition may result in fire or electric shock.
Use the equipment only with the specified commercial power supply. Negligence of this may result in fire, electric shock, or problems.
Do not damage, break, alter, excessively twist, pull, or bundle the power cord. Avoid placing heavy objects on, or heating the power cord, as this may lead to damages to the power supply which may cause a fire, an electric shock, or a malfunction. Contact our office if the power cord is damaged.
Do not connect/disconnect the power cord with wet hands. Itmay result in an electric shock or other problems.
Do not overload a single electrical outlet, using a table tap or a curren t tap socket. It may result in fire or electric shock.
An equipment packing bag must be discarded or kept a way from children. A child can suffocate if the bag is placed over the head.
CITIZEN
iDP3550/3551 User’s Manual

PRECAUTIONS FOR INSTALLATION

Do not use or store the equipment in a place exposed to fire, moisture, or direct sunlight, or in a place near a heater or a thermal device where the prescribed operating temperature and humidity are not met, or in a place exposed to much oil, iron powder, or dust. The equipment may become out of order, emit smo k e, or catch fire.
Do not install the equipment in a place like a laboratory where chemical reactions are expected, or in a place where salt or gases are contained in the air. There is a danger of fire or electric shock.
Do not put any object on the printer. It may cause trouble.
Do not use the equipment near a radio or TV receiver. Do not share the power from a plug socket a radio or TV receiver is connected to. It may cause a reception problem.
Use the equipment only at the specified voltage and frequency. Otherwise, it may emit smoke and catch fire or cause other problem s.
Confirm that a plug socket used for connection has sufficient capacity.
Do not overload a single electrical outlet in connecting the power cable. It may result in the cable catchingfire or a power outage. Also, do not stampor putany object on the cable.
Never connect a grounding cable to a gas pipe. There is a danger of explosion. When connecting or disconnecting the grounding cable, be sure to disconnect the power plug fro m the plug socket.
When connecting/disconnecting the cables, be sure to turn off the power first, including the connected side, and then connect/disconnect them, holding a plug and a connector. Do not pull or carry the equipment with a load applied to the cable.
Connect a connector cable securely . If a reverse-polarity connection is made, internal elements may be broken or a mating device may be adversely affected.
Use a shielding wire or twisted pair wire for a signal line, in order to minimize noise effect. Avoid connecting to a device that is likely to generate noise.
When a drawer kick connector is provided, do not connect any device other than the prescribed solenoid specifications. Negligence of this could cause trouble.
Use the equipment in an environment where there is a plug socket near the main body and you can easily disconnect the power plug from it, to shut off the power.
When the equipment will not be used for a long period of time, unplug it.
When transporting the equipment, remove the rolled paper from it.
Install the equipment on a flat, stable desk in a well-ventilated place free from vibrations. (Do not block the ventilationport.)
CITIZEN
iDP3550/3551 User’s Manual

PRECAUTIONS FOR HANDLING

Do not handle the equipment in the following manners, because problemsmay result.
Do not print when there is no recording paper or ink ribbon set in the equipment. The print head may be damaged
Be carefulnot to drop foreign substances,such as clips,pins, and screws, into the main body.
Do not spill any liquid or spray any chemical-containing liquid over the equipment.
Do not stamp on, drop, hit, or give a strong shock to the equipment.
Never use a pointedobject, such as a pen, to operate the operation panel.
Do not use Scotch tape to fasten paper together for continuous use.
Never pull the set paper forcibly. When opening/closing the printer cover, take care that the paper will not be caught.
To PreventInjury andSpreading of Damage
Do not touch the printing part of the print head.
When turning on the power, do not touch the moving parts, such as a cutter and gear inside the main body, or electric parts.
Be carefulto avoidbodilyinjure or damaging other objectswithan edge of sheet metal.
Should any error occur while operating the equipment, stop it immediately and disconnect the power plug from the plug socket.
Should a problem occur, leave solving it to our serviceman. Do not disassemble the equipment on your own.
When opening/closing the cover, and so on, be careful not to catch your hand or finger on the equipment.
CITIZEN
iDP3550/3551 User’s Manual

DAILY MAINTENANCE

Prior to starting maintenance work, be sure to turn off the main bod y.
Use a dry soft cloth to wipe off stains and dust from the surfaces of the main body case. For severe soiling, dip the cloth in water and wring it, for wiping off the soil. Never use organic solvents, such as alcohol, thinner, trichlene, benzene, ketone, or chemical dusters.
If the equipment is contaminated with paper powder, use a soft brush to clean it.
CITIZEN
iDP3550/3551 User’s Manual

CONTENTS

1. OUTLINE.............................................................................................................................................................. 1
1.1 Features .................................................................................................................... ..................................... 1
1.2 Unpacking..................................................................................................................................................... 1
2. BASIC SPECIFICATIONS.................................................................................................................................. 2
2.1 Model Classifications..................................................................................................................................... 2
2.2 Basic Specifications ....................................................................................................................................... 3
2.3 Paper Specifications....................................................................................................................................... 5
2.3.1 Recommended Paper........................................................................................................................... 5
2.3.2 Printing Position.................................................................................................................................. 6
2.3.3 Cutter Layout ...................................................................................................................................... 6
3. OUTER APPEARANCE AND COMPONENT PARTS.................................................................................... 7
3.1 iDP3550 ........................................................................................................................................................ 7
3.2 iDP3551 ........................................................................................................................................................ 8
4. OPERATION....................................................................................................................................................... 10
4.1 Detaching/Attaching the Printer Cover..........................................................................................................10
4.2 Connecting the Interface Cable......................................................................................................................10
4.3 Connecting the Drawer Kick-Out Connector..................................................................................................11
4.4 Opening/Closing the Auto Cutter (iDP3551)..................................................................................................11
4.5 Setting the Ribbon Cassette...........................................................................................................................12
4.6 Inserting the Paper........................................................................................................................................13
4.7 Attaching the Rear Cover..............................................................................................................................16
4.8 Attaching the Stacker(iDP3550P)............................................................................................... ..................16
4.9 How to Remove Remaining Paper Roll .........................................................................................................17
4.10 Removing Paper Jam.....................................................................................................................................18
4.11 Unlocking the Cutter (iDP3551)....................................................................................................................18
4.12 Operation Panel and Display of Error ............................................................................................................19
4.13 Print Duty.....................................................................................................................................................21
5. DIPSWITCH SETTING.................................................................................................................................... 22
5.1 Location of DIP Switch................................................................................................................................
5.2 DIP Switches Setting....................................................................................................................................
22 23
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iDP3550/3551 User’s Manual
6. PRESETJUMPER SETTING........................................................................................................................... 25
6.1 Location of Preset Jumper ...................................................................................................... ......................
6.2 Preset Jumper Table.....................................................................................................................................
25 25
7. MODE SETTING METHOD ............................................................................................................................ 26
8. INPUT BUFFER BACKUP FUNCTION ......................................................................................................... 27
8.1 Buffer Size...................................................................................................................................................
8.2 Input Buffer Backup.....................................................................................................................................
8.3 Clearing the Input Buffer..............................................................................................................................
27 27 27
9. PARALLEL INTERFACE................................................................................................................................. 28
9.1 Specifications.............................................................................................................. ................................
9.2 Connector 's Pin Configuration......................................................................................................................
9.3 Input and OutputSignals..............................................................................................................................
9.3.1 Input and Output Signals...................................................................................................................
9.3.2 Electrical Characteristics...................................................................................................................
9.3.3 Timing Chart.....................................................................................................................................
28 28 29 29 30 31
9.3.4 Data Receiving Control .....................................................................................................................
31
10. SERIAL INTERFACE...................................................................................................................................... 32
10.1 Specifications ..............................................................................................................................................
10.2 Connector's Pin Configuration ................................................................................................ ......................
10.3 Input and Output Signals..............................................................................................................................
10.3.1 Input and Output Signals...................................................................................................................
10.3.2 Data Configuration............................................................................................................................
10.3.3 Error Detection..................................................................................................................................
10.3.4 Data Receiving Control.....................................................................................................................
10.3.5 Buffering...........................................................................................................................................
10.3.6 Electrical Characteristics...................................................................................................................
32 33 34 34 36 37 37 37 38
11. DRAWER KICK-OUT CONNECTOR...........................................................................................................39
11.1 Specificationsof Drawer Kick-Out Connector..............................................................................................
11.2 Connector's Pin Configuration ......................................................................................................................
11.3 Drive Circuit................................................................................................................................................
39 39 39
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iDP3550/3551 User’s Manual
12. WINDER CONNECTOR................................................................................................................................. 40
12.1 Specifications of Winder Connector ............................................................................................................. 40
12.2 Connector's Pin Configuration ................................................................................................ ...................... 40
12.3 Drive Circuit................................................................................................................................................ 40
13. MAINTENANCE AND SERVICE.................................................................................................................. 41
14. PRINT CONTROL FUNCTIONS.................................................................................................................... 42
14.1 CBM Mode.................................................................................................................................................. 42
14.1.1 Command List.................................................................................................................................. 42
14.1.2 Description of Items.......................................................................................................................... 43
14.2 Star Mode.................................................................................................................................................... 63
14.2.1 Command List.................................................................................................................................. 63
14.3 ESC/POS Mode........................................................................................................................................... 92
14.3.1 Command List.................................................................................................................................. 92
15. CHARACTER CODES TABLE......................................................................................................................114
15.1 CBM (Japanese)..........................................................................................................................................114
15.2 CBM (International)....................................................................................................................................115
15.3 Star (Japanese)............................................................................................................. ...............................116
15.4 Star (International)........................................................................................................ ..............................117
15.5 Codepage PC437 (USA,European Standard)................................................................................................118
15.6 Codepage Katakana (Japanese)....................................................................................................................119
15.7 Codepage PC850 (Multilingual)................................................................................................................. 120
15.8 Codepage PC860 (Portuguese)................................................................................................................... 121
15.9 Codepage PC863 (Canadian-French).......................................................................................................... 122
15.10 Codepage PC865 (Nordic)..........................................................................................................................123
15.11 CodepagePC852 (Eastern Europe) .............................................................................................. ............... 124
15.12 Codepage PC866 (Russian) ........................................................................................................................ 125
15.13 Codepage PC857 (Turkish) ........................................................................................................................ 126
15.14 Windows Codepage................................................................................................................................... 127
15.15 International Character Codes Table.......................................................................................... ................. 128
APPENDIX 1. BLOCK DIAGRAM................................................................................................................. 129
APPENDIX 2. OUTLINE DRAWING for iDP3550........................................................................................ 130
APPENDIX 3. OUTLINE DRAWING for iDP3551........................................................................................ 131
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iDP3550/3551 User’s Manual
<<< German >>>
4. BETRIEB ........................................................................................................................................................... 139
4.1 Druckerabdeckung Aufsetzen, Entfernen.........................................................................................................
4.2 Anschluß des Schnittstellenkabels ...................................................................................................................
4.3 Anschluß des Schubladenausschubsteckers .....................................................................................................
4.4 Öffnen/Schließen des automatischen Schneidemechanismus (iDP3551).........................................................
4.5 Einlegen der Farbbandkassette.........................................................................................................................
4.6 Einlegen des Papiers ........................................................................................................................................
4.7 Hintere Abdeckung des Druckers aufsetzen.....................................................................................................
4.8 Hintere Abdeckung des Papierhalter................................................................................................................
4.9 Herausnehmen der Restpapierrolle ..................................................................................................................
4.10 Beseitigung von Papierstaus.............................................................................................................................
4.11 Initialisierung des Schneidemechanismus (iDP3551) ......................................................................................
4.12 Bedienfeld und Fehleranzeigen........................................................................................................................
4.13 Druckvorgang...................................................................................................................................................
139
139
140
140
141
142
146
146
147
148
148
149
152
5. DIP-SCHALTER-EINSTELLUNG .................................................................................................................153
5.1 Lage der DIP-Schalter......................................................................................................................................
5.2 DIP-Schalter-Einstellungen..............................................................................................................................
153
154
6. EINSTELLUNG DER VORWAHL-JUMPERSTECKER ............................................................................ 155
6.1 Lage der Vorwahl-Jumperstecker.....................................................................................................................
6.2 Vorwahl-Jumperstecker-Tabelle.......................................................................................................................
155
155
7. METHODE FÜR MODUSEINSTELLUNG ..................................................................................................156
12. WARTUNG UND KUNDENDIENST ............................................................................................................ 157
CITIZEN
iDP3550/3551 User’s Manual

1. OUTLINE

This is a small-size dot impact printer developed for various data communication terminals, POS terminals, kitchen-use printers, and so on. Its abundant built-in features allow you to widely use this printer for different applications. Prior to using it, read and understand thismanual thoroughly.

1.1 Features

(1) Small size, light weight, and low price (2) High-speedprint (Bi-directional) (3) Red and black print (4) Very easy paper loading by the auto loading function (5) Paper end andpaper near end detectingfunction (iDP3550F / iDP3551) (6) Built-inautocutter (AC-134) (iDP3551) (7) Built-in power supply

1.2 Unpacking

(1) When unpacking the printer, confirm that the following parts are provided.
• Printer body -----1 unit
• Cassette ribbon -----1 piece
• Samplepaper roll -----1 roll (Frictiontype only)
• User's manual -----1 copy
CAUTION : • Install the printer on a flat and stable desk.
• Do not install the printer near a heater or in a place exposed to directsunlight.
• Do not use the printer in a high-temperature, high-humidity , and contaminated environment.
• Do not allow dew condensation on the printer. If dew is condensed on it, leave the power turned off until dew condensation is gone.
1
CITIZEN

2. BASIC SPECIFICATIONS

2.1 Model Classifications

The printer model is classified by the following designation method.
iDP3550 - F 40 R F 120 C
iDP3550/3551 User’s Manual
Type
C: Character Type
(DP-650 Printer Mechanism) (DP-652 Printer Mechanism) (DP-654 Printer Mechanism)
G: Graphic T ype
(DP-657 Printer Mechanism)
SupplyVoltage
120: For 120 V AC 230: For 230 V AC
Character Set
F: International
Interface
• CBM Mode R: Serial (RS-232C) P: Parallel (CENTRONICS Compliant)
• Star Mode S: Serial (RS-232C) C: Parallel (CENTRONICS Compliant)
• ESC/POS Mode T: Serial (RS-232C) I: Parallel (CENTRONICS Compliant)
Column Capacity
23: 23 columns / 230 dots (DP-650) 28: 28 columns / 280 dots (DP-652)
40: 40 colum n s / 360 dots (DP-654) 40: 40 colum n s / 400 dots (DP-657)
Paper Feed System
F: Friction P: Pin tractor (Sprocket)
(iDP3550 only)
Model Name
• iDP3550 Standard Model
• iDP3551 WithAutoCutter
2
CITIZEN

2.2 Basic Specifications

iDP3550/3551 User’s Manual
Model
Item Printer mech anism
Print method
iDP3550-F*RF/PF iDP3550-F*SF/CF
iDP3550-F*TF/IF
iDP3551-F*RF/PF iDP3551-F*SF/CF
iDP3551-F*TF/IF
iDP3550-P*RF/PF iDP3550-P*SF/CF
iDP3550-P*TF/IF
Character type : DP-650 series / DP-652 series / DP-654 series (CITIZEN) Graphic type : DP-657series (CITIZEN) Serial dot impactmethod (Bidirecti onal print) 2-pass graphic (Unidirectional print)
DP-650 series: 57.3 mm/ 23 columns Print width And Print columns
DP-652 series: 58.2 mm/ 28 columns
DP-654 series: 63.6 mm/ 40 columns
DP-657 series: 58.7 mm/ 40 columns Print head 9 pins
DP-650 series: Approx. 3.6 lines/second Print speed
DP-652 series: Approx. 3.6 lines/second
DP-654 series: Approx. 3.6 lines/second
DP-657 series: Approx. 3 lines/second
DP-650 series: 1.80 mm(W) × 2.4 mm(H) (7 dots)
1.80 mm(W) × 3.1 mm(H) (9dots)
DP-652 series: 1.50 mm(W) × 2.4 mm(H) (7 dots) Character size
DP-654 series: 1.36 mm(W) × 2.4 mm(H) (7 dots)
1.50 mm(W) × 3.1 mm(H) (9dots)
1.36 mm(W) × 3.1 mm(H) (9dots)
DP-657 series: 1.36 mm(W) × 2.4 mm(H) (7 dots)
1.36 mm(W) × 3.1 mm(H) (9dots)
Character types
Alphanumeric, Katakana, International characters, Code pages
PC850, PC860, PC863, PC865, PC852, PC866, PC857, Windows code Linespacing DP-650, DP-652, DP-654 series: 4.23 mm (1/6 inch)
DP-657 series: 2.82mm(1/9 inch)
Fan-Fold paper: Width: 3 to 3.5 inches
(76to89mm)
Paper size
Inkribbon
Ordinary paper and non-carbon paper:
76 +/- 0.5 mm(W)×φ83 mm(OD)
Special purpose ribbon cartridge:
Red/blackor single color (Blackor Purple)
Interface Serial(RS-232C), Parallel(CENTRONICScompliant) Commandsystem
Print function
CBM mode, Star mode, ESC/POS mode
The user can select themode withthe DIP switchand presetjumpers.
On-line, self-test, and hex. Dump print function
(Provided by operating the power, LF, and SEL switches.) Input buffer 6 KB or 256 bytes (Selectable with the DIP switch) Buffer backup function Within 24 hours (After 10 minutes or more of printer operation) Drawer function 2-drawer, 1-drawer switch
Autoloading function
Automatically feeds the paper by several lines
When it is inserted.
None
Paper end detection Stops printing when the paper has run out. None
Paper near end detection
Autocutter None
Stops printing when the paper is running out. (Settable
with a command)
AC-134(Capableof partial and full cut)
None
None
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iDP3550/3551 User’s Manual
Model
Item Winder Special purpose winder AW-3-E (Option) that will be placed separately. Supply voltage 120 V AC +/- 10 %, 50/60 Hz
Power consumption Not printing: Approx. 10 W, Printing: Approx. 30 W Weight Approx. 2.8 kg Approx. 3 kg Approx. 2.8 kg Outer dimensions
(W) × (D) × (H)
Operating temperatu re and hum id ity Storage temperature and humidity Reliability Print head: 80,000,000 characters
EMI standard U.S.A.: FCC Class-A
Safety standard U.S.A., Canada: UL, c-UL Europe: TUV, GS
iDP3550-F*RF/PF iDP3550-F*SF/CF
iDP3550-F*TF/IF
230 V AC +/- 10 %, 50/60 Hz
160 × 212 × 173 mm 160 × 212 × 194 mm 160 × 212 × 173 mm
0to40°C, 35 to 85 % RH (No dew condensation)
-20 to60 °C, 10 to 90 % RH (No dew condensation)
Mechanism: MCBF 4,000,000 lines
Autocutter: 300,000 cuts (iDP3551)
(With single-sheet recommended paper and 25°C temperature)
Europe: EN55022 Class-B CE Marking
iDP3551-F*RF/PF iDP3551-F*SF/CF
iDP3551-F*TF/IF
iDP3550-P*RF/PF iDP3550-P*SF/CF
iDP3550-P*TF/IF
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2.3 Paper Specifications

2.3.1 Recommended Paper

iDP3550F/ iDP3551
• Type : Normal paper roll and non-carbon paper roll
• Paper width : 76 +/- 0.5 mm
• Paper thickness : Single-sheet paper --- 45 to 55 kg/1,000 sheets/1,091 × 788 mm
• Roll diameter : φ83 mm or less (φ80 mm or less for the copying paper)
•Core :φ12 mm (Inner Diameter), φ18 mm(Outer Diameter)
iDP3550P
• Type : Normal Fan-Fold paper and non-carbon Fan-Fold paper
iDP3550/3551 User’s Manual
Copying paper --- Non-carbon paper or 1 original + 1 copy
34 kg for each paper Total thickness 0.2mm or less
• Paper width : 76 to 89 mm (3 to 3.5 inches)
• Paper thickness : Single-sheet paper --- 45 to 55 kg/1,000 sheets/1,091 × 788 mm
Copying paper --- Non-carbon paper or 1 original + 2 copy
34 kg for each paper Total thickness 0.2mm or less
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2.3.2 Printing Position

iDP3550/3551 User’s Manual
Mechanism A B B
DP-650 57.3 9.3 15.8 DP-652 58.2 8.9 15.4 DP-654 63.6 6.2 12.7 DP-657 58.7 8.6 15.1

2.3.3 Cutter Layout

iDP3550 tear bar position : Approx. 28 mm iDP3551 auto cutter cutting position : Approx. 19 mm
Cuttingposition
CC‘D
6.35
6.35
or
5.0
iDP3550 : Approx. 28 mm iDP3551 : Approx. 19 mm
Center of the first printing line
12.7
(mm)
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3. OUTER APPEARANCE AND COMPONENT PARTS

3.1 iDP3550

Manual Cutter
(4)SEL/ERRORLamp
(3)POWER Lamp
iDP3550/3551 User’s Manual
(9)Printer Cover
(10)Knob
(iDP3550P only)
Upper Cover
(11)Rear Cover
(13)Stacker (Option)
(6)SELSwitch
(5)LF Switch
(iDP3550F / iDP3551)
(iDP3551P)
BottomCover
Paper Holder
(2)Power Switch
(1)Power Cord Plug
(7)Interface Connector
(12)Winder Connector
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(8)External Output Connecter
(Drawer Kick-Out Connector)
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3.2 iDP3551

iDP3550/3551 User’s Manual
(4)SEL/ERRORLamp
(3)POWER Lamp
(6)SELSwitch
(5)LF Switch
(9)Printer Cover
Upper Cover
BottomCover
Paper Holder
(11)Rear Cover
(1)Power Cord Plug
(2)Power Switch
(7)Interface Connector
(12)Winder Connector
(8)External Output Connecter
(Drawer Kick-Out Connector)
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iDP3550/3551 User’s Manual
(1) Power cord plug
Insert it into an AC outlet of the rated voltage.
(2) Power switch
When the power switch is turned on, the electric power is supplied to the printer and the initializing operationis started.
(3) POWER lamp (Green LED)
Lights when the power switch is turned on and goes out when it is turned off.
(4) SEL/ERROR lamp(GreenLED)
On: Online Off: Offline Flashing(approx. onceevery second): Out of paper Flashing(approx. twiceevery second): Mechanical error (Buzzer sounds once.)
(5) LF switch
Feeds the paper.
(6) SEL switch
Changes between select and deselect status. Also used to cancel the alarm status. (In ESC/POS mode, only usedto cancelthe alarm.)
(7) Interface connector
Uses a cables to connect to a personal computer. Check that the computer and printer are turned off when connecting.
(8) External output connector
Drawer control connector.
(9) Printer cover
Detach whenchangingthe ribbon cassette.
(10)Manual paper feed knob
Use to adjust the paper position (iDP3550P).
(11) Rear cover
Paper roll dust cover. (iDP3550F / iDP3551)
(12) Winder connector
For an optional winder ( AW-3).
(13)Stacker (Option)
Basket for Fan-Fold paper. (iDP3550P)
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4. OPERATION

p

4.1 Detaching/Attaching the Printer Cover

1. Use both hands to hold the projections on each side of the printer cover and lift the printer cover in the directionshownbythearrowtodetachit.
2. When attaching the printer cover, place the hooked part at the front in the appropriate part of the printer and lower the printer cover.
Projection
iDP3550/3551 User’s Manual

4.2 Connecting the Interface Cable

1. Turn off the power. (Mating side included)
2. Check the top and bottom of the cable terminals, and connect to the interface connector.
3. Secure the cable termi nals.
Serial interface : Tightenscrews to secure. Parallel interface : Turnclamps to secure.
4. Connectthe interface cableto thecomputer.
SerialInterfaceCable
Serial Interface Connector
Parallel Interface Connector
Clam
Parallel Interface Cable
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iDP3550/3551 User’s Manual

4.3 Connecting the Drawer Kick-Out Connector

1. Turn off the power.
2. Check the top and bottom of the drawer kick-out cable connector and connect it to the drawer kick-out connector located at the lower section of the printer.
3. Screw the grounding cable of the drawer to the grounding terminal located at the lower section of the printer.
CAUTION: • Connect only the prescribed drawer (Solenoid) to the drawer kick -out connector.
Drawer Kick-Out Connector
Drawer Kick-Out Cable Connector
Earth Terminal

4.4 Opening/Closing the Auto Cutter (iDP3551)

1. Hold the auto cutter and, while pushing the lock lever, turn the auto cutter over to open it.
2. When closing the auto cutter, be sure that it is securely locked by the lock lever.
CAUTION: • When closing the auto cutter, do so gently not to give a shock.
Auto Cutter
Lock Lever
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4.5 Setting the Ribbon Cassette

1. Be sure that the power switch is turned off.
2. Detach the printer cover.
3. Openthe auto cutter. (iDP3551)
4. If the ribbon is slackened, turn the knob in the direction shown by the arrow to give the tension before placing it in the printer.
5. Push teh locking claws into the holder of the printer as you place the ribbon between the print head and ribbon guide. A click sound will be heard.
6. Turn the knob of the ribbon cassette in the direction shown by the arrow to eliminate any slackness of the ribbon.
7. To remove the ribbon cassette, lift it while tilting the locking claws inwards. The locking claws are located at both sides.
8. Closethe auto cutter. (iDP3551)
9. Attach the printer cover.
iDP3550/3551 User’s Manual
CAUTION: • When closing the auto cutter, do so gently not to give a shock.
:Place the ribbon here.
Print Head
RibbonCassette
Ribbon
Locking Claw
Knob
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4.6 Inserting the Paper

4.6.1 Using paper roll(iDP3550F / iDP3551)

1. Cut the end of the paper roll at close to a right angle.
CAUTION : Be sure to use the specif ied paper roll.
• Use of unspecified papermay adversely affect print quality, printer service life, and so on.
• Do not insert a frayed or bent end of paper into the printer.
2. Check the windingdirection of the paper roll. (See thefigure of the below.)
iDP3550/3551 User’s Manual
3. Hold the paper holder open and insert the paper roll so that it is securely supported by the paper holder.
4. Turn on theprinter.
5. Insert the end of the paper roll straight into the paper inlet slot (Indicated by the arrow).
6. The paper is automatically fed in and comes out the paper outlet of the printer (Paper outlet of the auto cutter for the iDP3551). Youcan cut the surplus paper using the tear bar. (iDP3550F)
CAUTION : • If the paper is slack, rewind it, to remove the slack.
• While printing, do not hold the paper. This can cause a paper jam.
• When closing the auto cutter, do so gently not to give a shock.
Paper Inlet Slot
Paper Holder
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iDP3550/3551 User’s Manual

4 .6.2 Using Fan-Fold paper (iDP3550P)

Setting the initial
1. Remove the printer cover.
2. Set the imprint face of the paper downward and put into the paper entrance.
3. If necessary to adjust the sprocket-wheel’s position, free the wheels using the lever on both sides. Slide them to the appropriate position, and lock them back. (See the left diagram of the below.)
4. Hook some of the paper’s perforations on the sprockets and forward the paper into
the printer mechanism by pulling and turning the paper -feed knob until the paper’s tipreaches the platen. ( See the right diagram of the below.)
General using
1. Set the imprint face of the paper downward and put into the paper entrance.
2. Hook some of the paper's perforations on the sprockets and forward the paper into
the printer mechanism by pulling and turning the paper -feed knob.
Knob
FREE
LOCK
Platen
Sprocket (Pin tractor)
Knob
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