Canon Pixma MP610 Service Manual. Parts Catalog

Name: Canon Pixma MP610
Brand: Canon
SKU: 2593825
Rating: 4.7 (3 reviews)

4.7 (3)

MP610 Service Manual

Revision 0

QY8-13BJ-000

COPYRIGHTc2007 CANON INC. CANON MP610 072007 XX 0.00-0

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain informat ion that is not applicable to your region.

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in the separate Parts Catalog.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product. When changes are made to the contents of the manual, Canon will release technical information when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc., except in the case of internal business use.

MP610

TABLE OF CONTENTS

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Special Tools 1-4. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATION

2-1. Operator Call Errors 2-2. Service Call Errors 2-3. Other Error Messages 2-4. Warnings 2-5. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement 3-2. Special Notes on Repair Servicing

(1) External housing, scanner unit, and document cover removal (2) Operation panel removal (3) Cable wiring and connection (4) Emblem removal (5) Printer unit separation from the bottom case (how to remove the screw under the purge unit)

3-3. Adjustment / Settings

(1) Paper feed motor adjustment (2) Document pressure plate sheet (sponge sheet) replacement (3) Grease application (4) Ink absorber counter setting (5) User mode (6) Service mode

A: Service mode operation B: Destination settings C: Ink absorber resetting D: Ink absorber setting E: LF / Eject correction F: Left margin correction G: Button and LCD test

3-4. Verification Items

(1) Service test print (2) Ink absorber counter value print

4. MACHINE TRANSPORTATION

MP610 TABLE OF CONTENTS

1 / 43

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement

Consumables by Service Engineer

(1) Adjustment

Adjustment Timing Purpose Tool

EEPROM initialization

Destination settings (EEPROM settings)

Ink absorber counter resetting (EEPROM settings)

Ink absorber counter value setting (EEPROM settings)

Ink absorber replacement

Paper feed motor position adjustment

- At logic board replacement To initialize settings None.

- At logic board replacement To set destination. None.

- At logic board replacement

- At ink absorber replacement

- At logic board replacement To set the ink amount data in the

- When the ink absorber becomes full

- At paper feed motor replacement

To reset the ink absorber counter.

ink absorber to the ink absorber counter.

To replace the ink absorber with a new one.

To adjust the belt tension. (Position the paper feed motor so that the belt is stretched tight.)

Approx.

time

1 min. Perform in the service mode.

None. Perform in the service mode.

Screwdriver, a pair of tweezers, etc.

None. 5 min.

1 min.

15 min.

CD / DVD detection sensor light volume

correction Automatic print

head alignment

Manual print head alignment

Grease application - At carriage unit replacement

Ink system function check

- At carriage unit replacement

- At logic board replacement

- At print head replacement

- At logic board replacement

- When print quality is not satisfying

- At print head replacement

- At logic board replacement

- When print quality is not satisfying

- At lift cam replacement

- To gears

- At Easy-Scroll Wheel replacement

- At logic board replacement

- At spur base replacement

- At carriage unit replacement

To correct the light volume for the CD / DVD detection sensor.

To secure the dot placement accuracy.

To maintain sliding properties of the following items:

- Carriage shaft

- Lift cam bushing

- Machine sliding portions (gears)

- Wheel base To maintain detection

functionality for presence of the ink tanks and each ink tank position.

None. Perform in the service mode.

None. Perform in the user mode.

FLOIL KG-107A 1 min.

None. Perform in the service mode.

5 min.

10 min. (Use MP-

101.)

13 min.

1 min.

LCD language settings

- At logic board replacement To set the language to be

displayed on the LCD.

None. Perform in the user

1 min.

mode.

2 / 43

Platen glass protection sheet (document pressure plate sheet) position adjustment

LF / Eject correction

*1: Only for CD / DVD printing supported regions.

- DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as they are not re-adjustable.

- The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit.

- For the automatic print head alignment, use Matte Photo Paper (MP-101), which is packed with the machine before shipment. If Matte Photo Paper (MP-101) is not available, perform manual print head alignment using plain paper.

- At protection sheet replacement

- At protection sheet frame replacement

- At scanner unit replacement

- At logic board replacement

- At feed roller ass'y replacement

- At logic board replacement

- At platen unit replacement

To maintain scanning accuracy, hold the sheet with the long side down, then fit its lower right corner to the platen glass reference mark (front right).

To correct line feeding (LF roller diameter).

To correct line feeding (eject roller diameter).

None. 1 min.

None. Perform in the service mode.

5 min. (LF correction and Eject correction is performed at the same time.)

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this machine that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-2. Customer Maintenance

Adjustment Timing Purpose Tool

Automatic print head alignment

- At print head replacement

- When print quality is not satisfying (uneven printing, etc.)

To ensure accurate dot placement.

- Machine buttons

- Matte Photo Paper (MP-

101)

- Computer (MP driver)

Approx.

time

10min. (Use MP-101.)

Manual print head alignment

Print head cleaning When print quality is not satisfying. To improve nozzle

Print head deep When print quality is not satisfying, and not To improve nozzle - Machine 2 min.

- At print head replacement

- When print quality is not satisfying (uneven printing, etc.)

To ensure accurate dot placement.

conditions.

- Machine buttons

- Computer (MP driver)

- Machine buttons

- Computer (MP driver)

13 min.

1 min.

cleaning improved by print head cleaning. conditions. buttons

3 / 43

- Computer (MP driver)

Ink tank replacement

Paper feed roller cleaning

Rear tray subroller cleaning

Bottom plate cleaning

Scanning area cleaning

Exterior cleaning When necessary To clean the machine

When an ink tank becomes empty. ("No ink error" displayed on the monitor or on the machine LCD, or short flashing of an ink tank LED)

- When paper does not feed properly.

- When the front side of the paper is smeared.

When the paper fed from the rear tray is smeared due to ink mist attached to the rear tray sub-rollers.

When the back side of the paper is smeared. To clean the platen

When the platen glass or document pressure plate sheet is dirty.

To replace the empty ink tank.

To clean the paper feed rollers of the rear tray.

To clean the rear tray sub-rollers.

ribs.

To clean the platen glass and plate sheet.

exterior

1-3. Special Tools

--- 1 min.

- Machine buttons

- Computer (MP driver)

- Machine

buttons

- Machine buttons

- Computer (MP driver)

Soft, dry, and clean lint-free cloth.

2 min.

1 min.

Name Tool No. Application Remarks

FLOIL KG-107A QY9-0057-000

1-4. Serial Number Location

To the carriage shaft sliding portions, lift cam bushing, and EasyScroll Wheel base.

In common with the MP600, etc.

On the carriage flexible cable holder (visible on the right of the carriage after the machine is turned on, the scanning unit is opened, and the carriage stops at the ink tank replacement position)

<1. MAINTENANCE>

MP610 TABLE OF CONTENTS

4 / 43

2. LIST OF ERROR DISPLAY / INDICATION

Errors and warnings are displayed by the following ways:

1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the LCD in text and by icon.

2. Messages during printing from a computer are displayed on the MP driver Status Monitor.

3. Error codes are printed in the "operator call/service call error record" area in EEPROM information print

Buttons valid when an operator call error occurs:

1. ON/OFF button: To turn the machine off and on again.

2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically be cleared when the cause of the error is eliminated, and pressing the OK button may not be necessary.

3. Stop/Reset button: To cancel the job at error occurrence, and to clear the error.

2-1. Operator Call Errors (by Alarm LED Lit in Orange)

Error

No paper in the rear tray.

No CD / DVD tray*1.

No CD or DVD*1.

No paper in the cassette. [1003] --- Cassette.

Paper jam. [1300] --- The paper is jammed. Clear the Paper jam in the rear

guide. Paper jam in the under

guide. Ink may have run out. [1600] U041 The following ink may have run

Ink tank not installed. [1660] U043 The following ink tank cannot be

Print head not installed, or not properly installed.

Print head temperature sensor error.

Faulty EEPROM data of the print head.

Inner cover error.

Error codeU No.

[1000] --- Rear tray.

[1001] --- There is no CD-R tray. Attach the

[1002] --- Printable disc is not set. Correctly

[1303] ---

[1304] ---

[1401] U051 Print head is not installed. Install

[1403] U052 The type of print head is incorrect.

[1405]

[1841*2,

1846 1851 1856

[1850*1,

1855

--- Inner cover is open. Close the inner

]

--- Open the inner cover, place the CD-

]

Message on the LCD Solution

There is no paper. Load paper and press [OK].

tray and press [OK].

place a disc in the CD-R tray and press [OK].

There is no paper. Load paper and press [OK].

paper and press [OK].

out. Replacing the ink tank is recommended.

recognized. (Applicable ink tank icon)

the print head.

Install the correct print head.

cover and press [OK].

R tray and press [OK].

Confirm that the rear tray is selected as the paper source. Set the paper in the rear tray, and press the OK button.

Set the CD / DVD tray, and press the OK button.

Set a CD or DVD in the CD / DVD tray, and inset the CD / DVD tray in the proper position. Then, press the OK button.

Confirm that the cassette is selected as the paper source. Set the paper in the cassette, and press the OK button.

Remove the jammed paper, and press the OK button.

Replace the applicable ink tank, or press the OK button to clear the error without ink tank replacement. When the error is cleared by pressing the OK button, ink may run out during printing.

Install the applicable ink tank(s) properly, and confirm that the LED's of all the ink tanks light red.

Install the print head properly.

Re-set the print head. If the error is not cleared, the print head may be defective. Replace the print head.

Close the inner cover, and press the OK button.

Open the inner cover which functions as the CD / DVD tray feeder, set the CD / DVD tray in the

Multiple ink tanks of

5 / 43

the same color installed. Ink tank in a wrong

position. Warning: The ink

absorber becomes almost full.

The connected digital camera or digital video camera does not support Camera Direct Printing.

Automatic duplex printing cannot be performed.

Failed in automatic print head alignment.

The remaining ink amount unknown.

Ink tank not recognized. [1684] U140 The following ink tank cannot be

Ink tank not recognized. [1410 to

No ink (no raw ink). [1688] U163 The following ink has run out.

Non-supported hub [2002] --- An unsupported USB hub is

[1681] U071 More than one ink tank of the

following color is installed.

[1680] U072 Some ink tanks are not installed in

place.

[1700,

1701]

[2001] --- The device may be incompatible.

[1310] --- This paper is not compatible with

[2500] --- Auto head align has failed. Press

[1683] U130 (Applicable ink tank icon)

1419]

--- Contact the support center or service center for ink absorber replacement. Press [OK] to continue printing.

Remove the device and check the manual supplied with the connected device.

duplex printing. Remove the paper and press [OK].

[OK] and repeat operation. <See manual>

The remaining level of the following ink cannot be correctly detected. Replace the ink tank.

recognized. (Applicable ink tank icon)

U150 The following ink tank cannot be

recognized. (Applicable ink tank icon)

Replace the ink tank. (Applicable ink tank icon)

connected. Remove the hub.

feeder, and press the OK button. Replace the wrong ink tank(s) with the correct one

(s). Install the ink tank(s) in the correct position.

Replace the ink absorber, and reset its counter. [See 3-3. Adjustment / Settings, (6) Service

mode.]

Pressing the OK button will exit the error, and enable printing without replacing the ink absorber. However, when the ink absorber becomes full, no further printing can be performed unless the applicable ink absorber is replaced.

Remove the cable between the camera and the machine.

The paper length is not supported for duplex printing. Press the OK button to eject the paper being used at error occurrence. Data which was to be printed on the back side of paper at error occurrence is skipped (not printed).

Press the OK button to clear the error, then perform the automatic print head again. (In the MP610, use Matte Photo Paper MP-101.)

An ink tank which has once been empty is installed. Replace the applicable ink tank with a new one. Printing with a once-empty ink tank can damage the machine. To continue printing without replacing the ink tank(s), press the Stop/Reset button for 5 sec. or longer to disable the function to detect the remaining ink amount. After the operation, it is recorded in the machine EEPROM that the function to detect the remaining ink amount was disabled.

A non-supported ink tank is installed (the ink tank LED is turned off). Install the supported ink tanks.

A hardware error occurred in an ink tank (the ink tank LED is turned off). Replace the ink tank(s).

Replace the empty ink tank(s), and close the scanning unit (printer cover). Printing with an empty ink tank can damage the machine. To continue printing without replacing the ink tank(s), press the Stop/Reset button for 5 sec. or longer to disable the function to detect the remaining ink amount. After the operation, it is recorded in the machine that the function to detect the remaining ink amount was disabled.

Remove the applicable USB hub from the PictBridge (USB) connector.

*1: Only for models supporting CD / DVD printing *2: Only for models not supporting CD / DVD printing

2-2. Service Call Errors (by Cyclic Blinking of Alarm and Power LEDs)

6 / 43

Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink, and the corresponding error code with the message, "Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed on the LCD.

Cycles of

blinking of

Alarm and

Error

Error code

Conditions

(Replacement of listed

parts, which are likely to be

Solution

Power LEDs

2 times Carriage error [5100] An error occurred in the carriage encoder

signal.

3 times Line feed error [6000] An error occurred in the LF encoder

signal.

4 times Purge cam sensor error [5C00] An error occurred in the purge unit. - Purge unit

5 times ASF (cam) sensor error [5700] This error takes place when feeding

paper from the rear tray after an error

occurred in the ASF cam sensor. 6 times Internal temperature error [5400] The internal temperature is not normal. - Logic board 7 times Ink absorber full [5B00,

5B01]

8 times Print head temperature

rise error

9 times EEPROM error [6800] A problem occurred in writing to the

10 times VH monitor error [B200] The internal temperature exceeded the

11 times Carriage lift mechanism

error

12 times AP position error [6A00] An error occurred in the AP motor

13 times Paper feed position error [6B00] An error occurred in the paper feed

14 times Paper feed cam sensor

error

15 times USB Host VBUS

overcurrent

16 times Pump roller sensor error [5C20] The pump roller position cannot be

17 times Paper eject encoder error [6010] An error occurred in the paper eject

[5200] The print head temperature exceeded the

[5110] The carriage did not move up or down

[6B10] An error occurred in the paper feed cam

[9000] The USB Host VBUS is overloaded. - Logic board

The ink absorber is supposed to be full.

Message on the LCD:

Ink absorber full. Service required.

Error codes:

5B00: Main ink absorber is full (overseas). 5B01: Main ink absorber is full (Japan).

specified value.

EEPROM.

specified value.

properly.

during purging operation.

motor during line feeding.

sensor during paper feeding from the

cassette.

detected.

encoder signal.

- Carriage unit

- Timing slit film

- Logic board

- Carriage motor

- Timing sensor unit

- Timing slit disk film

- Feed roller

- Logic board

- Paper feed motor

- Logic board

- Sheet feed unit

- ASF_PE sensor board

- Logic board

- Ink absorber kit

- Print head

- Logic board

- Print head

- Carriage unit

- Logic board

- Sheet feed unit

- PR lift shaft ass'y

- Carriage lift sensor unit

- Logic board

- Sheet feed unit

- Purge unit

- Logic board

- Sheet feed unit

- Logic board

- Sheet feed unit

- Logic board

- Purge unit

- Logic board

- Platen unit

- Timing sensor unit

faulty)

19 times Ink tank position sensor

7 / 43

error

22 times Scanner home position

error

Power LED turned off, and Alarm LED lit

ROM / RAM error --- The check sum value is incorrect in the

Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM information print). If the counter value is 7% or more, also replace the ink absorber kit when replacing the logic board ass'y. If the counter value is less than 7%, register the current ink absorber counter value to the replaced new logic board instead.

[See 3-3. Adjustment / Settings, (6) Service mode, for details.]

2-3. Other Error Messages

- Timing slit disk eject film

- Paper feed motor

- Logic board

[6502] None of the ink tank position is detected. - Platen unit

- Logic board

[5010] The scanner unit cannot detect the home

position, or the scanner unit warming-up

is not performed properly at power-on.

On the LCD, "Scanner is not operating

correctly." is displayed.

ROM check or RAM check at hard-

power-on.

- Scanner unit

- Logic board

Message on the LCD Cause Solution

The selected paper cannot be fed from cassette. Change the paper source and press [OK].

Cannot specify the followings together. Change one of the settings.

Device memory is full. Reduce the amount of photos, films, copies to scan.

Press <>.

(<>: Color button icon) Press <>.

(<>: Black button icon) There are no photos in memory card. Supported image files are not in the memory

The value exceeds the number of copies you can print.

Memory card is not set. Insert the card after checking the direction.

DPOF information is not saved in the memory card.

The number of copies to print is not set. Input the number of copies.

The paper type being used (business card, Credit Card size paper, or stickers, etc.) is not supported for paper feeding from the cassette.

Settings made conflict each other. (e.g. Selecting borderless printing on plain paper)

The memory is not sufficient to do the print job in copying.

The Black button was pressed, but it is invalid.

The Color button was pressed, but it is invalid.

card.

During selecting images or specifying the number of copies, the total print quantity exceeds the prescribed value of 999.

The memory card is not inserted in the slot properly.

DPOF print was selected in the menu, but no DPOF files are contained in the memory card.

Printing was attempted with the print quantity left "0" (zero).

Change the paper source to the rear tray.

Change the settings so that they will not conflict each other.

Reduce the amount of data to be printed, or print from a computer.

A temporary error. Press the Color button to continue the operation.

A temporary error. Press the Black button to continue the operation.

A temporary error.

- Confirm that supported image files are in the memory card.

- Images with double-byte characters used in the file name (or folder name) may not be recognized. Change the file (or folder) name so that it contains only single-byte alphanumeric characters.

- If images are edited on the computer, print them from the computer.

A temporary error. The last operation before the error is cancelled, and the total print quantity returns to the value before the error.

Set a memory card.

A temporary error. The LCD automatically returns to the display before the error occurrence.

A temporary error. Specify the print quantity.

This layout is available only for A4 or

8 / 43

8.5"x11"(215x279).

Cannot specify "stickers" and "halfside layout" together. Check markings on handwriting sheet.

Change the setting after removing the card.

The card is currently write-enabled. Set to read-only mode before performing operation.

The paper size is not correct. Check the page size you have set.

Failed to scan Photo Index Sheet. Check orientation and position, and make sure platen and sheet are clean. <See manual>

Failed to scan handwriting sheet. Check orientation and position, and make sure platen and sheet are clean. <See manual>

Failed to scan DVD/CD handwriting sheet.

In Layout print, "Mixed 1, 2, or 3" which is available only with A4 or Letter size paper is selected, but the paper size is not set to A4 or Letter.

The selected layout on the handwriting sheet is not supported for Stickers.

With a memory card inserted in the slot, change of the Read/Write attribute was attempted.

With the memory card set to the Read/write mode, Card Direct printing operation was attempted from the menu.

Non-supported size of paper for Camera Direct printing via PictBridge connection is selected.

The machine failed in scanning the Photo Index Sheet.

The machine failed in scanning the handwritten Photo Index Sheet.

The machine failed in scanning the handwritten DVD / CD sheet.

A temporary error. The LCD automatically returns to the display before the error occurrence.

A temporary error. Press the OK button to clear the error. The LCD returns to the display before the error occurrence.

A temporary error. Remove the memory card, then change the Read/Write attribute.

A temporary error. Remove the memory card, change the memory card setting to Read-only, then perform Card Direct printing.

Cancel printing on the digital camera. Confirm the paper size, and print again.

Press the OK button to clear the error. Confirm the following, then try again:

- Fill in all the circles on the Photo Index Sheet.

- Place the sheet in the correct orientation and position.

Check orientation and position, and make sure platen and sheet are clean.

Failed to scan Photo Index Sheet. Check for missed and improper markings.

Failed to scan handwriting sheet. Check for missed and improper markings.

Failed to scan DVD/CD handwriting sheet. Check for missed and improper markings.

Failed to scan. Either document cannot be scanned or is not placed on the platen glass.

Cover is open. Close cover. The cover was opened during printing. Close the cover. The LCD returns to the

Scanner is not operating correctly. The CIS cannot detect the home position, or

The machine scanned the Photo Index Sheet, but markings in the sheet were incorrect.

The machine scanned the handwritten Photo Index Sheet, but markings in the sheet were incorrect.

The machine scanned the DVD/CD handwritten sheet, but markings in the sheet was incorrect.

The machine failed in scanning the document for Fit-to-page copy.

the scanner unit warming-up is not performed properly at power-on.

Press the OK button to clear the error. Confirm the following, then try again:

- Fill in all the circles on the Photo Index Sheet properly.

- Place the sheet in the correct orientation and position.

Press the OK button to clear the error. Correct the settings, then try the operation again.

display before the error occurrence. Press the OK button to clear the error, and

turn the machine off and on again. If the error still occurs, repair servicing is required.

2-4. Warnings

9 / 43

Warning Message on the LCD Solution

Low ink "!" is indicated for an applicable ink tank icon in

the Status Monitor.

Print head temperature rise

Protection of excess rise of the print head temperature

Restrictions on paper The current paper cannot be set. Change the size

USB cable not connected Set the PC to start scan. Connect the USB cable, then turn on the computer. Cancellation of image

select information

If the print head temperature does not fall, the print head error will occur.

and type.

Reset the selected photo information? Yes No

Do you want to clear the image scanned from the photo? Yes No

Do you want to clear the scanned image and rescan? Yes No

No special solution.

Since the ink will be used up soon, prepare for a new ink tank.

When the print head temperature falls, the error is automatically cleared.

If the print head error is indicated, repair servicing is required.

If the print head temperature exceeds the specified limit, an intermission is inserted during printing.

Re-select the supported paper type and size.

- Select => The image selection is cancelled, and the

- Select No, and press the OK button. => The LCD returns to the display immediately

, and press the OK button.

Yes

menu or sub-menu is displayed.

before the message was displayed.

2-5. Troubleshooting by Symptom

Symptom Solution

Faulty operation The power does not turn on.

The power turns off immediately after power-on.

A strange noise occurs. - Remove foreign material.

Nothing is displayed on the LCD. - Confirm the connection between the operation panel, the

A portion of the LCD is not displayed. The display flickers.

Paper feed problems (multi-feeding, skewed feeding, no feeding).

- Confirm the connection of

- the power cord, and

- between the logic board and the power supply unit.

- Replace the

- power supply unit, or

- logic board.

- Attach a removed part if any.

- Check the operation of the moving parts (such as purge unit, carriage unit, and paper feeding mechanism)

- Replace a faulty part, if any.

LCD unit, and the logic board.

- Replace the

- operation panel unit, or

- logic board.

- Perform the button and LCD test in the service mode, and confirm that the LCD is displayed without any segments missing or flickering.

- Confirm the connection between the operation panel, the scanning unit, and the logic board.

- Replace the

- operation panel unit, or

- logic board.

- Examine the inside to confirm that no parts are damaged, and the rollers are clean.

- Remove foreign material.

- Adjust the paper guide properly.

- Set the paper properly.

10 / 43

- Confirm the following:

- selected paper source

- attachment of the rear cover

- connection of each harness and the logic board

- sheet feeder unit operation

- Replace the

- sheet feeder unit,

- cassette unit, or

- logic board.

Carriage movement problems (contact to other parts, strange noise).

- Confirm that the carriage timing slit strip film is free from damage or grease.

- Clean the carriage timing slit strip film (with ethanol and lint-free paper).

- Remove foreign material.

- Replace the

- carriage timing slit strip film, or

- carriage unit.

Faulty scanning (no scanning, strange noise).

- Confirm the connection between the scanning unit and the logic board.

- Replace the

- scanning unit, or

- logic board.

The CD / DVD tray is not pulled in the feeder.

- Confirm that the reflector of the CD / DVD tray is clean and is free from any damages.

- Replace the

- CD / DVD tray, or

- logic board.

Unsatisfactory print quality No printing, or no color ejected. - Confirm that the orange tape is properly removed from an

ink tank, and the ink tanks are installed properly.

- Perform print head maintenance.

- Replace the

- ink tank,

- print head

- Remove foreign material from the purge unit caps, if any.

- Replace the

- purge unit, or

- logic board.

Printing is faint, or white lines appear on printouts even after print head cleaning. Line(s) not included in the print data appears on printouts.

- Remove and re-install the print head.

- Confirm that the ink tanks are installed properly.

- Perform print head maintenance.

- Replace the

- ink tank, or

- print head

- Perform the following:

- Automatic or manual print head alignment in the user mode

- LF / Eject correction in the service mode

- Clean the paper feed rollers.

- Replace the

- purge unit, or

- logic board.

Paper gets smeared. - Feed several sheets of paper.

- Perform bottom plate cleaning.

- Clean the paper path with a cotton swab or cloth.

- Clean the paper feed rollers.

The back side of paper gets smeared. - Clean the platen rib (clean the paper path with a cotton

swab or cloth).

- Confirm that the platen ink absorber fits in place properly.

- Confirm that the paper eject rollers are free from ink smear.

A part of a line is missing on printouts. - Perform nozzle check pattern printing, and confirm that

11 / 43

ink is properly ejected from all the nozzles.

- Replace the

- ink tank, or

- print head

Color hue is incorrect. - Confirm that the ink tanks are installed properly.

- Perform print head maintenance.

- Replace the

- ink tank, or

- print head

- Perform print head alignment.

Printing is incorrect. Replace the logic board. No ejection of black ink. - Confirm that the ink tanks are installed properly.

- Perform print head maintenance.

- Replace the

- ink tank, or

- print head

- Remove foreign material from the purge unit caps, if any.

- Replace the purge unit.

Graphic or text is enlarged on printouts.

When enlarged in the carriage movement direction:

- Clean grease or oil off the timing slit strip film.

- Replace the

- timing slit strip film,

- carriage unit,

- logic board, or

- scanning unit (when copying)

When enlarged in the paper feed direction:

- Clean grease or oil off the timing slit disk film or the timing slit disk eject film.

- Replace the

- timing slit disk film,

- timing slit disk eject film,

- timing sensor unit,

- LF roller,

- platen unit,

- logic board, or

- scanning unit (when copying)

Faulty scanning No scanning. - Confirm the connection between the scanning unit and the

logic board.

- Replace the

- scanning unit, or

- logic board.

- Confirm that the MP drivers are installed properly.

- Confirm that the USB cable is connected properly.

Streaks or smears on the scanned image. - Clean the platen glass.

- Confirm the connection between the scanning unit and the logic board.

- Replace the

- scanning unit,

- logic board, or

- document pressure plate sheet.

*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists.

<2. LIST OF ERROR DISPLAY / INDICATION>

MP610 TABLE OF CONTENTS

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3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

Service part

Logic board ass'y - Before removal of the logic

Absorber kit

Notes on replacement

board ass'y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor's accumulated charges), to prevent damages to the logic board ass'y.

- Before replacement, check the ink absorber counter value (by service test print or EEPROM information print). [See 3-4. Verification Items, (1)

Service test print for details.]

Adjustment / settings Operation check

After replacement:

1. Initialize the EEPROM.

2. Set the ink absorber counter value.

3. Set the destination in the EEPROM.

4. Correct the CD / DVD and automatic print head alignment sensors.

5. Check the ink system function.

6. Perform LF / Eject correction.

7. Perform button and LCD test. [See 3-3. Adjustment /

Settings, (6) Service mode,

for details of 1 to 7.]

8. Perform print head alignment and LCD language setting in the user mode.

After replacement:

1. Reset the ink absorber counter. [See 3-3. Adjustment /

Settings, (6) Service mode,

for details.]

- EEPROM information print

- Service test print

- Printing via USB connection

- Copying

- Direct printing from a digital camera (PictBridge)

- Ink absorber counter volume print

(After the ink absorber counter

is reset, the counter value is printed automatically. )

Carriage unit

Paper feed motor - The red screws securing the

paper feed motor are allowed to be loosened only for paper feed motor replacement. (DO NOT loosen them in any other cases.)

Platen unit

At replacement:

1. Apply grease to the sliding portions.[See 3-3.

Adjustment / Settings, (3) Grease application.]

2. Check the ink system function. [See 3-3. Adjustment /

Settings, (6) Service mode,

for details.]

3. Perform print head alignment in the user mode.

At replacement:

1. Adjust the paper feed motor. [See 3-3. Adjustment /

Settings, (1) Paper feed motor adjustment, for details.]

After replacement:

1. Check the ink system function.

2. Perform LF / Eject correction. [See 3-3. Adjustment /

Settings, (6) Service mode,

for details.]

- Service test print (Confirm CD / DVD and automatic print head alignment sensor correction, and ink system function.)

- Service test print

PR lift shaft ass'y

Input carriage lift gear

At replacement:

1. Apply grease to the sliding portions.

- Service test print

Easy-Scroll Wheel base [See 3-3. Adjustment / Settings,

13 / 43

(3) Grease application, for

details.]

Document pressure plate unit

Document pressure plate sheet

Document pressure plate sheet frame

Scanner unit

Operation panel board ass'y

LCD viewer unit

Timing slit strip film - Upon contact with the film,

Timing slit disk film

Timing slit disk eject film

- Be cautious not to scratch or damage the LCD hinge FFC.

wipe the film with ethanol.

- Confirm no grease is on the film. (Wipe off any grease thoroughly with ethanol.)

- Do not bend the film

After replacement:

1. Confirm the document pressure plate sheet position. [See 3-3. Adjustment /

Settings, (2) Document pressure plate sheet replacement, for details.]

2. Check the LCD and operation panel. [See 3-3. Adjustment /

Settings, (6) Service mode,

for details.]

At replacement:

1. Check the LCD and operation panel. [See 3-3. Adjustment /

Settings, (6) Service mode,

for details.]

After replacement:

1. Perform print head alignment in the user mode.

2. Perform LF / Eject correction in the service mode. [See 3-3. Adjustment /

Settings, (6) Service mode,

for details.]

- Service test print

Print head

*1: General notes:

- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly. See 3-2.

Special Notes on Repair Servicing or the Parts Catalog for details.

- Do not drop the ferrite core, which may cause damage.

- Protect electrical parts from damage due to static electricity.

- Before removing a unit, after removing the power cord, allow the machine to sit for approx. 1 minute (for capacitor discharging to protect the logic board ass'y from damages).

- Do not touch the timing slit strip film, timing slit disk film, and timing slit disk eject film. No grease or abrasion is allowed.

- Protect the units from soiled with ink.

- Protect the housing from scratches.

- For the MP610 automatic print head alignment, use Matte Photo Paper (MP-101) to ensure alignment accuracy.

- Exercise caution with the screws, as follows:

i. The screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO

NOT loosen them in other cases).

After replacement:

1. Perform print head alignment in the user mode.

- Service test print

ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning

(they are not adjustable in servicing)

<3-1. Notes on Service Part Replacement>

MP610 --- 3. REPAIR TABLE OF CONTENTS

14 / 43

3-2. Special Notes on Repair Servicing (Click on the image to enlarge it.)

Be sure to protect the machine from static electricity in repair servicing, especially the LCD, operation panel board, scanner unit, logic board, card board, and IrDA board.

(1) External housing, scanner unit, and document cover removal

1) Remove the cassette.

2) Open the front door and scanner unit, then remove the side cover R (3 screws). <While slightly pulling up the back of the scanner unit, remove the side cover R. The side cover R holds the scanner unit

hinge.>

3) Remove the document cover (document pressure plate unit). <While slightly pushing the left and right hinges toward the center, pull the cover upward to remove it. The cover will not

be removed just by pulling it.>

4) Remove the side cover L (3 screws).

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<The side cover L holds the scanner unit hinge.> <Since the pressure of the scanner lock arm spring is in the upward direction, hold the scanner unit while removing the side

cover.>

5) Remove the scanner unit.

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Photo up: Scanner unit

Photo on the left: Machine after the scanner unit is removed

6) Remove the main case.

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(2) Operation panel removal

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1) Remove the screws from the bottom of the document cover (7 screws). <Remove the top cover from the base, while exercising caution not to break the claws.>

2) Remove the panel frame from the top cover (6 screws). <The FFC core is fixed to the unit with filament tape, as shown in the photo.> <Pull the operation panel cover upward to remove it. There are 4 claws each in the front and in the back.>

3) Remove the LCD and panel board from the panel frame.

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<Using longnose pliers, hold the LCD hinge through its two holes. While moving the hinge to compress the spring, remove

the LCD from the panel frame.>

4) Remove the Easy-Scroll Wheel from the panel board. <Be cautious not to touch the grease between the wheel and the wheel base.>

See 3-3. Adjustment / Settings, (3) Grease application.

(3) Cable wiring and connection

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1) Wiring on the right side <The cables are fit in the bottom case> <Be cautious of the position of the screw that fixes the ground wire. The ground wire passes through the same cores as the

card harness.>

2) Seen from the back side of the machine (Note the DC

harness position.)

3) Right side of the machine (AC adapter and bottom case removed)

(4) Emblem removal

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Push the emblem bottom to remove from the double-sided adhesive tape.

(5) Printer unit separation from the bottom case (how to remove the screw under the purge unit)

1) Rotate the purge unit gear toward the rear side of the machine to unlock the carriage.

2) Slide the carriage to the opposite of the home position (to the left), and remove the screw.

<3-2. Special Notes on Repair Servicing>

MP610 --- 3. REPAIR TABLE OF CONTENTS

22 / 43

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the photo below).

2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.

- The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. DO NOT loosen them in other cases.

(2) Document pressure plate sheet (sponge sheet) replacement

1) Peel off the cover sheet from the double-sided adhesive tape on the back of the document pressure plate sheet. With the long-side down, position the lower-right corner of the document pressure plate sheet at the scanning reference point on the platen glass (front right where the red lines cross in the photo above).

2) Slowly close the document pressure plate while maintaining the hinge position. The document pressure plate sheet will attach to the plate.

3) Open the plate to confirm the following:

- No extension of the sponge edges over the mold part of the upper scanner cover.

- No gap between the platen glass reference edges and the corresponding sponge edges.

(3) Grease application

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1) Printer unit

Grease /

No Part name Where to apply grease / oil

Drawing

No.

Grease / oil

oil

amount

(mg)

1 Chassis ass'y

2 Adjust plate L Carriage shaft cam L sliding portion (2) Floil KG107A 18 to 36 2 x 1

3 Chassis ass'y

4 Adjust plate R Carriage shaft cam R sliding portion (4) Floil KG107A 18 to 36 2 x 1

5 Chassis ass'y

6 Chassis ass'y

7 Idler pulley

8 Carriage shaft

Carriage shaft spring LCarriage shaft sliding portion (to the

Entire surface the carriage slider contacts

Carriage shaft sliding portion on the left side of the chassis (1 location)

Carriage shaft sliding portion on the right side of the chassis (1 location)

PR lift shaft cam contact portion (3 locations)

The shaft surface which contacts the idler pulley hole

Entire surface of the carriage shaft where the carriage unit slides

end of the spring)

(1) Floil KG107A 27 to 54 3 x 1

(3) Floil KG107A 9 to 18 1 x 1

(5) Floil KG107A 9 to 18 1 x 1

(6) Floil KG107A 18 to 27 1.5 x 3

(7) Floil KG107A 9 to 18 1 x 1

(8) Floil KG107A 200 to 400

(9) Floil KG107A 9 to 18 1 x 1

Number

of drops x

locations

Carriage shaft surface where the

10 Carriage shaft

11 CL gear base

12 CL gear base

13 CL input gear Joint of the CL gear base (13) Floil KG107A 9 to 18 1 x 1 14 CL input gear CL input gear teeth (14) Floil KG107A 9 to 18 1 x 1

1 drop = 9 to 18 mg

carriage unit slides (and where the machine-application of the grease is not feasible)

Outer surface of the CL idle gear R cylinder

Outer surface of the CL output gear cylinder

(10) Floil KG107A 9 to 18 1 x 1

(11) Floil KG107A 9 to 18 1 x 1

(12) Floil KG107A 9 to 18 1 x 1

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2) Operation panel / Easy-Scroll Wheel

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No Part name Where to apply grease / oil

Easy-Scroll Wheel

base

16 Easy-Scroll Wheel

1 drop = 9 to 18 mg

Easy-Scroll Wheel sliding portions (15) Floil KG107A 9 to 18 1 x 4

Joint of the ring keys (up / down / right / left cursor buttons)

(4) Ink absorber counter setting

Grease /

Drawing

No.

(16) Floil KG107A 1 to 3 0.16 x 1

Grease / oil

oil

amount

(mg)

Number of

drops x

locations

Before replacement of the logic board, check the ink absorber counter value, and register it to the replaced new logic board. (The value can be set in 10% increments.) In addition, according to the ink absorber counter value, replace the ink absorber (ink absorber kit). When the ink absorber is replaced, reset the applicable ink absorber counter (to 0%).

- How to check the ink absorber counter value:

See 3-4. Verification Items, (1) Service test print.

- How to set the ink absorber counter:

See 3-3. Adjustment / Settings, (6) Service mode, "Ink absorber counter setting."

<3-3. Adjustment / Settings, (1) to (4)>

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