Canon DR-C240, DR-C230 User Manual

User Manual

•Please read this manual before operating this scanner.

•After you finish reading this manual, store it in a safe place for future reference.

FCC REGULATIONS (For 120 V model)

Document Scanner, Model M111251 / 6130010

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:

–Reorient or relocate the receiving antenna.

–Increase the separation between the equipment and receiver.

–Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

–Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A. Inc.

ONE CANON PARK, MELVILLE, NY 11747, U.S.A. Tel. No. [phone]

RADIO INTERFERENCE REGULATIONS (For 120 V models)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interferencecausing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.

RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120 V models)

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.

International ENERGY STAR® Office Equipment Program

As an ENERGY STAR® Partner, CANON ELECTRONICS INC. has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency.

The International ENERGY STAR® Office Equipment Program is an international program that promotes

energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, monitors, printers, fax, machine, copiers, and scanners. The standards and logos are uniform among participating nations. This model doesn’t provide setting options for power management.

European Union (and EEA) only.

This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE

Directive (2002/96/EC) and your national law. This product should be handed over to a designated collection point,

e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/environment.

(EEA: Norway, Iceland and Liechtenstein)

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Für EMVG

Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen.

Model Names

The following name may be provided for the safety regulations in each sales region of the Document Scanner.

DR-C240: Model M111251

DR-C230: Model 6130010

Reproduction Warning

This device is designed to be used in a legal manner, in accordance with all applicable laws, including, but not limited to, counterfeit and copyright laws, as well as laws pertaining to national security.

Any person(s) found to have reproduced any of the following materials (regardless of whether such reproduction was intentional or not) for the purpose of misrepresenting such material as the original may be prosecuted in accordance with the applicable laws and regulations.

•Paper money or bank notes (domestic and foreign)

•Postage stamps, revenue stamps, or other similar stamps

•Stock certificates, bond certificates, promissory notes, cheques, or other valuable certificates

•Passports, licenses, or other certificates or documents issued by government officials or agencies

This is not an exhaustive list.

Canon is not responsible for how this scanner is used by an individual. Please note that certain intellectual property is protected by copyright law, and copyrighted items may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances.

Trademarks

•Canon and the Canon logo are registered trademarks, of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries.

•imageFORMULA is a trademark of CANON ELECTRONICS INC.

•Microsoft, Windows, PowerPoint, and SharePoint are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.

•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

•OS X and macOS are the trademarks of Apple Inc., registered in the U.S. and other countries.

•ENERGY STAR® is a registered trademark of the United States Environmental Protection Agency.

•ISIS is a registered trademark of Emc Corporation in the United States.

•Copyright © 1995-2011 Nuance Communications, Inc. All rights reserved. eCopy is a trademark and/or registered trademarks of Nuance Communications, Inc. and/or its affiliates in the United States and/or other countries.

•Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

•Other product and company names herein may be the trademarks of their respective owners. However, the TM and ® symbols are not used in this document.

Copyright

Copyright 2017 by CANON ELECTRONICS INC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC.

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Disclaimers

The information in this document is subject to change without notice.

CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE DATA.

IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR INSPECTING THE SCANNED IMAGES AND VERIFYING THAT DATA IS INTACT.

THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY.

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Setup Guide

Please read first.

STEP 1 Checking the Accessories

If any of the items listed below are missing or damaged, contact your local authorized Canon dealer or service representative.

Scanner	Feed Tray	USB Cable	AC Adapter/Power Cord
		Type A/Type B

Setup Guide	Setup Disc						Carrier sheet (for passports)
		Warranty Card
		(U.S.A. and Canada only)					(Included only in particular models)

•Items included in this manual are subject to change without notice.

•You must keep the machine’s packaging and packing materials for storing or transporting the machine.

•For Europe, a print version of Reference Guide is supplied in English.

The content of the Reference Guide can be found in other languages in the User Manual on the Setup Disc.

•The shape of the power plug varies by country and region.

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Setup Disc Contents

Install the following software necessary for using the scanner from the supplied Setup Disc.

•CaptureOnTouch

This is a dedicated scanning application for this product.

•CapturePerfect 3.1 (Windows only)

This is a scanning application for the DR series scanner.

•Scanner Driver

This is the scanner driver for this product.

Third-Party Software

The following software applications are also included on the supplied Setup Disc. For details on installing these applications, refer to the Readme.txt file.

•eCopy PDF Pro Office (Windows only)

Nuance Communications PDF creation/editing software. (The eCopy PDF Pro Office is supplied only with DR-C240)

IMPORTANT

When scanning with third-party software, use the scanner driver of this scanner to configure scanning conditions. For details on how to open the scanner driver, refer to the manuals supplied with each software application.

After taking the scanner out of the box, install the feed tray and remove the protective sheets (▼).

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STEP 2 Installing the Software

System requirements

To use the scanner, your computer must satisfy the following system requirements.

Computer

CPU:	Intel Core 2 Duo 1.66GHz or faster
	Intel Core i7 2.3GHz or faster
Memory:	1 GB or more
	8 GB or more
Hard disk:	3 GB or more available space required for
	installation of all software
USB interface:	Hi-Speed USB2.0
Monitor:	Resolution of 1024 × 768 (XGA) or better
	recommended.
Optical drive:	Drive capable of reading DVDs.

Operating system

•Microsoft Windows 7 Service Pack 1 or later (32-bit and 64-bit editions)

•Microsoft Windows 8.1 (32-bit and 64-bit editions)

•Microsoft Windows 10 (32-bit and 64-bit editions)

•Microsoft Windows Server 2008 R2 Service Pack 1 or later

•Microsoft Windows Server 2012 R2

•Microsoft Windows Server 2016

•OS X 10.10

•OS X 10.11

•macOS 10.12

This is the environment as of June 2017.

For the latest software support information, go to the Products page on the Canon website.

Other requirements

•An ISIS-compatible application (Windows only) or a TWAINcompatible application that is compatible with the above operating systems.

•.NET Framework 4.0 or later (Windows only)

IMPORTANT

•Use the USB interface provided as standard with your computer. However, normal operation is not guaranteed with all USB interfaces, even if present as standard equipment on the computer. For details, consult your local authorized Canon dealer.

•Scanning speeds are lower if your computer’s standard USB interface is USB Full-Speed (equal to USB 1.1.)

•The USB cable you are using should be the one originally included with the scanner.

•If the CPU, memory, interface card, and other specifications do not satisfy the installation requirements, the scanning speed may be greatly reduced and transmission may take a long time.

•Even if the computer satisfies the system requirements, the scanning speed may vary, depending on the specification of the computer and the environment.

•The scanner drivers provided with the scanner do not necessarily operate on all ISIS or TWAIN-compatible applications. For details, contact your application software retailer.

•In Windows 10 tablet mode, the software may disrupt the display.

•The Desktop Experience feature must be enabled for Windows Server 2008 R2 and Windows Server 2012 R2.

Precautions for Use in 64-bit Operating Systems (Windows only)

•The ISIS/TWAIN driver supplied with this product supports scanning with 32bit applications only.

•Even with 32-bit applications, not all ISIS/TWAIN compliant applications are guaranteed to operate.

•Scanning speed may vary depending on the specifications of your computer.

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Software Installation

IMPORTANT

•Install the software before connecting the scanner to the computer.

•Log on to Windows as an Administrator.

•Close all other applications before installing the software.

1 Insert the Setup Disc into the DVD drive of the computer.

The setup menu automatically starts up when you insert the disc into the drive. (If the menu does not start up, execute setup.exe from the disc.)

If the following screen appears, click [Yes] or [Permissions].

2 Click [Typical Installation].

About Installation of the Third-Party Software

When installing the bundled software, you can choose which of the bundled software to install if you select [Custom Installation].

Hint

If you want to reinstall only specific software that you have previously uninstalled, select [Custom Installation] and specify the software.

3 Click [Install].

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4

5

Follow the instructions on the screen to complete
installation.	IMPORTANT

• Install the software before connecting the scanner to the computer.

• Close all other applications before installing the software.

1 Insert the Setup Disc into the DVD drive of the computer.

Click [Exit] to finish installing the software.

2 Click [DR-C240 Installer] / [DR-C230 Series Installer].

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3

4

Follow the instructions on the screen to complete installation.

When the installation is complete, click [Log out].

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STEP 3 Connecting to a Computer

Connect the scanner to the computer and the power supply.

IMPORTANT

•Do not connect the scanner to the computer before installing the software.

•Before connecting the scanner to the computer, verify that the power of the scanner is OFF. If the power is ON, turn it OFF.

USB cable (included with the scanner)

AC adapter (included with the scanner)

To the power outlet

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STEP 4 Turning the Power ON

The power of the scanner can be turned ON and OFF with the power button on the front of the scanner.

1 Make sure that the scanner and computer are connected properly.

2 Press the power button.

Power button

The power button lights blue when the power turns ON.

Hint

A balloon message such as shown below appears on the task bar. If you wait a while, automatic scanner recognition will end and the scanner will become ready to use.



When the scanner is properly connected to the computer, the (CaptureOnTouch) icon appears on the taskbar as follows.

If the taskbar icon appears as , the scanner is not properly connected to the computer. Check the status of the power switch and USB cable.

When the scanner is properly connected to the computer, the (CaptureOnTouch) icon appears on the taskbar as follows.

If the taskbar icon appears as , the scanner is not properly connected to the computer. Check the status of the power switch and USB cable.

Turning Off the Power

Press and hold the power button until the indicator goes out.

IMPORTANT

•After turning the scanner off, wait at least 10 seconds before turning it back on.

•If you will not be using the scanner for an extended period, you should disconnect the power cord from the AC outlet for safety.

Hint

The scanner’s auto power off setting is enabled by default, and the scanner will turn off automatically if it is not operated for 4 hours. For details on how to disable this setting, see “Auto Power Off Setting” on p. 97.

This completes setup.

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Introduction

Thank you for purchasing the Canon imageFORMULA Document Scanner.

Please read the following manuals carefully and familiarize yourself with the functions of the scanner before use to ensure you sufficiently understand the functions and make the most of the scanner’s capabilities. After reading the manuals, store them in a safe place for future reference.

Manuals for the Scanner

Documentation for this scanner consists of the following manuals.

●Setup Guide

This describes setup procedures for the scanner. Read this manual when you first use the scanner.

●User Manual (this manual)

This manual contains the operating procedures of the scanner. (PDF electronic manual only)

Hint

•The manual (User Manual) for this scanner is stored on the Setup Disc as an electronic manual in PDF format.

•If you are using Windows, the User Manual (electronic manual) will be registered to the following location when the software is installed.

Hint

In Windows 8.1, it is registered at the following location.

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Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.

WARNING

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the scanner safely, always pay attention to these warnings.

CAUTION

Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. To use the scanner safely, always pay attention to these cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the scanner correctly, and avoid damaging the scanner.

Hint

Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

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Table of Contents

Setup Guide .........................................................................	5
Turning Off the Power ...........................................................	12
Introduction .......................................................................	13
Symbols Used in This Manual....................................................	14
Before Using the Scanner..........................	16
Important Safety Instructions .....................................	16
Installation Location ..............................................................	16
AC Adapter............................................................................	16
Moving the Scanner ..............................................................	17
Handling ................................................................................	17
Disposal ................................................................................	18
When sending the scanner for repairs ..................................	18
Features of the Scanner ..............................................	19
Names and Functions of Parts ...................................	21
Basic Operation .........................................	24
Documents ...................................................................	24
How to Place Documents ............................................	26
Scanning multiple documents ...............................................	26
When scanning a document one page at a time (non separation
mode) ....................................................................................	28
Loading passports.................................................................	28
Placing Cards........................................................................	29
Placing Folded Documents ...................................................	30
Setting the Long Document Mode.........................................	32
Detecting a document double feed .......................................	34
Scanning methods .....................................	38
Scanning with CaptureOnTouch ................................	38
What is CaptureOnTouch?....................................................	38
Starting and Exiting CaptureOnTouch ..................................	39
Selecting a scanner...............................................................	40
Screen Descriptions ..............................................................	41
Standard Scanning................................................................	41
Scanning Shortcut.................................................................	44
Select document settings ......................................................	51
Setting the Batch Separation ...............................................	53
Setting the output ..................................................................	54
Setting the Index ..................................................................	55
Scanning Shortcut setting .....................................................	55

About file formats ..................................................................	55
Environmental Settings .........................................................	57
Scanning with CapturePerfect ...................................	61
Scanning with CapturePerfect...............................................	61
Setting the Scanner Driver ..........................................	63
Configuration and Functions of the Scanner Driver ..............	63
Setting Basic Scanning Conditions .......................................	66
More Advanced Scanning Methods (Batch Separation)
83
Batch Separation (Insert blank page)....................................	83
Batch separation using patch code sheets............................	83

Maintenance ..............................................	87
Daily Maintenance ........................................................	87
Cleaning the Scanner............................................................	87
Cleaning the Inside of the Scanner .......................................	87
Cleaning the Sensor Glass and the Rollers ..........................	87
Adjusting the Reduction Ratio ...............................................	90
Replacing Consumable Parts................................................	92
Auto Power Off Setting..........................................................	97
Removing the Document Feed Tray .....................................	98

Troubleshooting ........................................	99
Common Problems and Solutions..............................	99
Software Troubleshooting.........................................	102
Useful tips...................................................................	103
Clearing a Paper Jam.................................................	105
Uninstalling the Software ..........................................	107

Appendix ..................................................	108
Specifications.............................................................	108
Replacement parts ..............................................................	109
Option..................................................................................	109
About the Flatbed Scanner Unit ..........................................	109
Dimensions..........................................................................	110
Index.............................................................................	111

15

Before Using the Scanner

Important Safety Instructions

To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.

Installation Location

The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements.

●Provide adequate space around the scanner for operation, maintenance, and ventilation.

100mm (3.94")

100mm

(3.94")

100mm (3.94")

●Provide adequate space in front of the scanner for documents output after being scanned.

●Avoid installing the machine in direct sunlight. If this is unavoidable, use curtains to shade the scanner.

●Avoid locations where a considerable amount of dust accumulates as dust may adversely affect the inside of the scanner.

●Avoid warm or humid locations, such as in the vicinity of a water faucet, water heater, or humidifier. Avoid locations where ammonia gas is emitted. Avoid locations near volatile or flammable materials, such as alcohol or paint thinner.

●Avoid locations that are subject to vibration.

●Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality. The following conditions are recommended for optimal scanning quality: Room temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F)

Humidity: 20% to 80% RH

●Avoid installing the scanner near equipment that generates a magnetic field (e.g. speakers, televisions, or radios.)

AC Adapter

●Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region).

●Do not connect other electrical equipment to the same power outlet to which the scanner is connected. Also, when using an extension cord, make sure that the extension cord is rated for the current requirements of the scanner.

●Never try to take the AC adapter apart or modify it in any way, as this is dangerous.

●The power cord may become damaged if it is often stepped on or if heavy objects are placed on it.

●Do not use the power cord while it is coiled.

●Do not pull directly on the power cord. When disconnecting the power cord, grasp the plug and remove it from the outlet.

●Keep the area around the power cord clear of objects so that the power cord can be disconnected easily in an emergency.

●Do not use an AC adapter other than the one provided with the scanner. Do not use the AC adapter provided with the scanner with other products.

●If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information.

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Moving the Scanner

●When moving the scanner, always hold it with both hands to avoid dropping it.

●Make sure to disconnect the interface cable and AC adapter before moving the scanner. If the scanner is transported with these items connected, the plugs and connectors may be damaged.

Handling

WARNING

Note the following precautions whenever using the scanner. Failure to do so may result in a fire or electric shock.

●Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly flammable substance near the scanner.

●Do not cut, damage, or modify the power cord. Do not place heavy objects on the power cord, and do not pull or excessively bend the power cord.

●Never connect the power cord when your hands are wet.

●Do not connect the scanner to a multi plug power strip.

●Do not knot or coil the power cord as this may result in a fire or electric shock. When connecting the power cord, make sure that the power plug is securely and completely inserted into the power outlet.

●The supplied power cord set is intended for use with this scanner only. Do not use it with other electronic equipment. In addition, do not use power cord sets other than the one supplied with the scanner. Doing so may result in fire or electric shock.

●Do not take the scanner apart or modify it.

●Never try to take the AC adapter apart or modify it in any way, as this is dangerous.

●Do not use flammable spray near the scanner.

●When cleaning the scanner, push the power button to turn it OFF and disconnect the power cord from the power supply.

●Clean the scanner using a slightly dampened cloth which has been well wrung out. Never use alcohol, benzene, paint thinner, or any other flammable substances.

●If the scanner makes strange noises, or gives off smoke, heat, or strange odors, or the scanner does not function or other abnormalities occur when you use the machine, immediately push the power button to turn it off, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.

●Do not drop the scanner, or subject it to impact or strong shock. Should the scanner ever become damaged, immediately push the power button to turn it OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.

●Before moving the scanner, be sure to push the power button to turn it OFF, and disconnect the power plug from the power outlet

CAUTION

●Do not install the scanner on a surface that is unstable or tilted, or in an area subject to excessive vibrations, as this may cause the scanner to fall, resulting in personal injury or damage to the scanner.

●Never place small metal objects such as staples, paper clips, or jewelry on the scanner. These items may fall into the scanner, and cause a fire or electric shock. Should such objects ever fall inside the scanner, immediately push the power button to turn it OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.

●Do not install the scanner in a humid or dusty location. Doing so might cause a fire or electric shock.

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●Do not place objects on top of the scanner. Such objects may tip or fall over, resulting in personal injury.

●Connect only to a power outlet of the rated voltage and power supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region). Doing so might cause a fire or electric shock.

●When unplugging the power cord, grasp it firmly by its plug. Do not pull directly on the power cord, as this may damage or expose the cord’s internal wiring, resulting in a fire or electric shock.

●Leave sufficient space around the power plug so that it can be unplugged easily. If objects are placed around the power plug, you will be unable to unplug it in an emergency.

●Do not allow water or flammable substances (alcohol, paint thinner, benzene, etc.) to spill into the scanner, as this may result in a fire or electric shock. Doing so might cause a fire or electric shock.

●Push the power button to turn the scanner OFF for safety when not using the scanner for a long period of time, such as overnight. Also, push the power switch to turn it OFF, and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.

●Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it, as this may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner.

●Be careful when loading paper into the scanner and when removing jammed paper, as it is possible to cut your hand on the edge of a sheet of paper.

Disposal

When disposing of this scanner, be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner.

When sending the scanner for repairs

When a request is made for repairs, the scanner needs to be sent to the specified address. When sending the scanner, use the packing box in which it came. Firmly secure the scanner with packaging material when you place it in the packing box.

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Features of the Scanner

The main features of the scanner are described below.

●Compact Design

The scanner has a compact size of 291 mm (11.46") (W) × 253 mm (9.96") (D) × 231 mm (9.09") (H).

●Fast Document Feeding

Documents can be scanned at a speed of up to 45 pages (DRC240) / 30 pages (DR-C230) per minute (A4 size, 200dpi).

●High Image Quality

The 600 dpi optical resolution sensor incorporated in the scanner enables documents to be scanned with high image quality.

●USB 2.0 Interface

The scanner supports Hi-Speed USB 2.0.

●Color/Grayscale Support

Documents can be scanned in 24-bit color or 256-level grayscale.

●Supports a Variety of Scanning Modes

The scanner supports the following scanning modes, depending on the document type:

•Single-sided or double-sided scanning (with Skip Blank Page function)

•Continuous or single sheet feed

●Card Scan

You can scan business or ID cards.

●Paper Size Detection

The scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edges of the image when storing the image, even when storing a document of irregular size.

●Auto Color Detection

The scanner detects whether the scanned document is in color, grayscale, or black and white, and saves the image accordingly.

●Full Auto Mode

A Full Auto Mode is provided in CaptureOnTouch and the scanner driver to allow scanning under automatically determined conditions. Scanning conditions such as the color mode and page size are set automatically based on the document being scanned.

●Auto Resolution Detection

When enabled in the CaptureOnTouch or scanner driver settings, this function detects the content of documents and determines the scanning resolution automatically.

●Folio Scan

You can scan folded documents. The scanner will scan both sides and combine the scanned images into a single image.

●Deskew

The scanner is equipped with a deskew function that straightens images before saving them when documents are scanned askew. The scanned images are straightened, as opposed to the actual document sheets.

●Ultrasonic Double Feed Detection

Ultrasonic waves are used to detect pages that are fed at the same time as well as the space between pages. Scanning stops if a double feed is detected.

●Double Feed Detection Ignore

When a double feed is detected, the DFR button on the operation panel is lit. You can continue scanning by pressing the DFR button.

●Text Enhancement Modes

The scanner is equipped with an Advanced Text Enhancement Mode to enhance the text of documents with dark or uneven backgrounds, and an Advanced Text Enhancement II mode to enhance the text when both the text and background are light. These modes may not work, depending on the type of document.

●Color Drop-out

The scanner is equipped with a Color Drop-out function that enables you to specify a color for the scanner to omit from the scanned image during black and white or grayscale scanning.

●Skip Blank Page Function

The scanner is equipped with a Skip Blank Page function that enables you to scan a document without storing images of blank pages, regardless of whether each page of the document is twosided or one-sided. Both sides are scanned, but saving the image is skipped for scan images judged to be from a blank page.

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●Prescan Function

The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a prescanned image and then send the adjusted image to the application software, without needing to scan the document again.

●Character/Line Emphasis Function

If characters and lines in scanned images are not clearly visible, you can use this function to adjust their thickness during scanning.

●Start Scanning from the Operating Panel

You can start scanning by launching CaptureOnTouch with the operating panel buttons. By default, Job No.1 is assigned to Scanning Shortcut, which allows you to easily scan a document by just following the instructions on the screen.

●Auto Start

The scanner is equipped with an auto start function, which enables scanning to be automatically started when a document placed in the feeder is detected.

●Sleep Mode

The scanner is designed to save energy by automatically entering the sleep mode if 10 minutes elapse without scanning or another operation being performed.

●Passport Scan

Scans passports using the separately sold carrier sheet (for passports)

Hint

Some functions may not be available depending on the software you are using.

20

Names and Functions of Parts

Front View (With the Eject Tray Closed)

A OPEN Lever	C Document Eject Tray
Pull this toward you to open the front unit.	Open this for scanning. Scanned documents are output here.

BPower button

Press this to turn on the scanner. When pressed, the power indicator is lit.

Press this button again to turn off the power.

The power button lights or flashes as follows depending on the scanner status.

Power Button Indication	Description
Lit	Power is on
Flashing (slowly)	Sleep mode
	An error (paper jam, front unit is
Flashing (quickly)	open, double feed, etc.) has
	occurred

DEject Tray Support

Open this when scanning multiple documents of varying sizes at one time. Scanned documents are arranged in the tray by supporting and lifting up the document eject tray from the bottom.

EDocument Feed Tray

Place the document.

FDocument Guides

Align the document guides with both edges of the document to ensure that the document feeds straightly.

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Front View (With the Eject Tray Open)

G Feed Extension Support	Push it up to feed scan documents that are fastened together, such
Open this when placing long paper in the scanner.	as invoices, without separating them (Bypass mode). (See p. 28)

HFeed Support

Pull this out to support loaded documents.

IOperating Panel

A range of scanning operations can be performed with this, such as starting and stopping scans, executing registered jobs, and cancelling double feed detection. (See p. 23)

JFeed Selection Lever

Use this lever to change the way documents are fed.

Push it down to feed scan documents one at a time (Normal mode). (See p. 26)

KFront Unit

Open this when cleaning the inside of the scanner or replacing rollers.

LEject Support

Open this when loading long documents.

MDocument Eject Extension Support

If required, pull this out to match the length of loaded documents.

NDocument Eject Stopper

This prevents the document coming out of the document eject tray and aligns the leading edges of the ejected document. It can be moved to any position on the document eject extension support to match the length of the document.

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Back View

AUSB Connector

Connect the supplied USB cable to this connector.

BPower Connector

Connect the supplied AC adapter to this connector.

CTheft Prevention Hole (Security Slot)

Connect an anti-theft key chain or the like.

Operating Panel

AJob No. Indicator

Displays the number of the job selected with the operating panel.

BJob Select Button

This selects registered jobs. Every time the button is pressed, the Job No. displayed in the Job No. Indicator changes.

CStart Button

This executes the job displayed in the Job No. Indicator.

DStop Button

This stops active jobs.

EDFR (Double Feed Release) Button

This is lit when a document double feed is detected. Pressing this button cancels the double feed detection function, allowing you to continue scanning.

Displayed Error Codes

When a scanning error occurs, the following error codes are displayed in the Job No. Indicator.

: displayed when the front unit is open.

: displayed when a paper jam is detected.

: displayed when a double feed is detected while scanning.

: displayed for other errors.

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Basic Operation

Documents

The scanner can scan documents ranging in size from business cards to LTR/A4. The document sizes that this scanner can scan are shown below.

Plain Paper

Size

Width: 50.8 mm to 216 mm (2" to 8.5")

Length: 54 mm to 356 mm (2.1" to 14") (You can scan documents up to 3,000 mm (118.1") long by setting the scanner to the Long Document mode.)

Paper thickness	27 to 209 g/m2
Normal feed:			(7 to 56 lb bond) 0.04 mm
	to	0.25 mm (0.00157" to 0.00984")
Non separation feed: 27 to 255 g/m2			(7 to 68 lb bond) 0.04 mm
	to	0.3 mm (0.00157" to 0.0118")

Loading capacity

A4 size or smaller: 60 sheets (80g/m2 (22 lb bond)) Larger than A4 size: 40 sheets (80g/m2 (22 lb bond))

Make sure stacks do not exceed 6 mm in height for either of the above.

IMPORTANT

The documents to be scanned must satisfy certain criteria. Read the following items carefully.

•When scanning multiple documents of different sizes, place the documents so that they cover the entire span of the feed rollers by aligning the centers and leading edges of the documents.

Align the centers

Align the leading edges

Feed roller

•It is recommended that documents exceeding 356 mm (14") size are fed one sheet at a time.

•Scanning documents before the ink is dry can cause problems with the scanner. Always make sure that the ink on a document is dry before scanning it.

•Scanning documents that are written in pencil or similar material may make the rollers and scanning glass dirty, which can lead to smudges on the scanned image and transfer the dirt to subsequent documents. Always clean the internal parts of the scanner after scanning such documents.

•When scanning a two-sided document that is printed on thin paper, the image on the opposite side of each page may show through. In this case, adjust the scanning intensity in the application software before scanning the document.

•Laminated documents may not be scanned correctly, depending on the document.

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•Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy.

			There are creases or					Carbon paper
			fold lines.
			There are curls.					The surface is coated.
								Extremely thin document
			There are tears.					such as semi-transparent
								thin paper.
			There are clips or					Documents with excessive
			staples.					paper dust particles.

Business Card
Size:	50.8 mm x 85 mm (2" x 3.35") or larger

Paper thickness: 380 g/m2 (80 lb bond) 0.45 mm (0.0177") or larger

IMPORTANT

If a stack of business cards cannot be fed properly, reduce the number of cards in the stack.

Card (plastic)
Size:	54 mm x 86 mm (2.12" x 3.37") (ISO standard)
Card thickness:	1.4 mm (0.055") or smaller
Orientation:	Horizontal feeding only

Embossed cards can be scanned.

Loading capacity: 3 cards (non-embossed), 1 card (embossed)

CAUTION

•When scanning cards, place them to be fed horizontally. If you place cards to be fed vertically, they may not be ejected properly, and cards that get jammed may be damaged when you remove them.

•Embossed cards may not be able to be scanned correctly, depending on the type of embossment.

•When scanning cards, clear the [Detect by Ultrasonic] check box in the [Feeding] tab on the scanner driver settings screen. (See p. 34)

Passport

Size: 88 mm x 125 mm (3.464" x 4.921") (ISO standard)

Insert the passport into an optional carrier sheet (passport type) in an opened state.

Thickness: 4 mm (0.157") or less (including carrier sheet)

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How to Place Documents

Scanning multiple documents

Standard paper feeding should be used when scanning multiple documents of a standard size at one time. Standard paper feeding enables multiple documents to be fed while separating each page.

1 Open the document eject tray.

2 Pull out the eject support.

When placing long documents, pull out the document eject extension support to match the length of those documents. Also, stand the eject stopper at the end of the eject support if necessary.

IMPORTANT

Pull out the eject support and document eject extension support.

3 Pull out the feed support.

Open the feed extension support when placing long documents.

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4

Set the feed selection lever to Normal mode.

6

Place the document.

5 Adjust the document guides to fit the width of the document to be scanned.

After placing the document, align the document guides with both edges of the document.

IMPORTANT

•When placing documents into the feed tray, take care not to cut your hand on the edges of the paper.

•Before you place a document, check to make sure it does not contain paper clips, staples, or other small metal objects. These items may cause a fire or electrical shock, damage the document, or cause a paper jam or scanner malfunction.

•Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it, as this may result in personal injury. Be extra careful of neckties and long hair. If anything gets caught in the scanner, immediately turn OFF the power switch, and disconnect the power cord from the power outlet to stop scanning.

•Always smooth out any folds or curls in your documents before placing them into the feeder. If the leading edge of a document is curled, it may cause a paper jam.

•If feeding stops due to a system error or paper jam while the scanner is scanning, resolve the problem, make sure that the scanned image of the last page that was successfully fed has been stored, and then resume scanning the remaining document pages.

•After you finish scanning, close the document eject tray to prevent damage to the scanner while it is not being used.

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When scanning a document one page at a time (non separation mode)

When scanning a thick document one page at a time or scanning a document that has multiple pages fastened together, set the feed selection lever to Bypass mode. This enables the placed document to be scanned without the pages being separated, regardless of the number of pages.

1 Set the feed selection lever to Bypass mode.

2 Place the document as described in the “Scanning multiple documents” procedure on p. 26.

IMPORTANT

•When scanning multiple page documents that are fastened together, such as invoices, place the documents so that the edge that is fastened together is facing down.

•If double-feeding occurs, press the scanner's DFR button to continue the scan, or clear the [Detect by Ultrasonic] check box in the [Feeding] tab on the scanner driver settings screen. (See p. 34)

Loading passports

To scan a passport, insert the passport into the separately sold carrier sheet (for passports) and then place it onto the scanner.

1 Set the Feed Selection Lever to Bypass Mode.

CAUTION

When scanning passports, make sure to set the Feed Selection Lever to Bypass Mode.

2 Open the page of the passport that you want to scan and insert it into the carrier sheet.

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3 Load the document with the page you want to scan facing down.

After placing the document, align the document guides with both edges of the document.

CAUTION

•If the carrier sheet or passport is not loaded properly, you may get a document jam or not get a scan image as intended.

•When scanning passports, clear the [Detect by Ultrasonic] check box in the [Feeding] tab on the scanner driver settings screen. (See p. 34)

IMPORTANT

•Depending on the condition of the carrier sheet or passport, the image may not be scanned completely or the scanner's image correction may not function properly. If this is the case, set [Page Size] to a larger paper size (A4, for example) on the scanner driver settings screen, and then scan again. (See

p. 67)

•If the size of the passport differs greatly from the size of the carrier sheet, a document jam may occur or the scanner's image correction may not function properly.

•When scanning passports, set [Dots per inch] to 300 dpi or less on the scanner driver settings screen.(See p. 67)

•The maximum thickness that can be scanned is 4 mm with the passport inserted inside the carrier sheet. If the thickness exceeds 4 mm, the scanner may break down due to problems such as paper jam.

•Documents other than passports should not be inserted into the carrier sheet and scanned. This may cause the scanner to break down.

•Carrier sheet is a consumable item. Replace it with a new one when necessary, if there are clear damages or smudges.

Placing Cards

When scanning cards, set the feed selection lever to Bypass mode and then place one card at a time horizontally.

1 Set the feed selection lever to Bypass mode

2 Adjust the document guides to fit the width of the card to be scanned.

3 Place the card horizontally, with the reverse side facing you, and the top of the card facing down.

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CAUTION

•Place the cards one at a time.

•When scanning cards, place them to be fed horizontally. If you place cards to be fed vertically, they may not be ejected properly, and cards that get jammed may be damaged when you remove them.

•When scanning cards, clear the [Detect by Ultrasonic] check box in the [Feeding] tab on the scanner driver settings screen. (See p. 34)

Hint

In such a case, set the feed selection lever to Normal mode before scanning.

Placing Folded Documents

Folio Scan enables you to scan documents that are larger than LTR/ A4 and therefore do not fit in the feeder. To use the function, fold the document in half lengthwise and place it into the feeder. The scanner will scan both sides and combine the scanned images into a single image.

1 Sets the scanning conditions.

2 Set the feed selection lever to Bypass mode.

3 Fold the document in half.

Crease the document firmly down its center to fold the document in half. Fold the document so that its edges are neatly aligned. If the document is not folded properly, paper jams may occur or distortions may appear in the combined scanned image.

IMPORTANT

A portion of the scanned image will be missing at the fold line.

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