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Basic User's Guide
DCP-L2520DW
DCP-L2540DW
MFC-L2680W
MFC-L2700DW
MFC-L2705DW
Online User's Guide
This Basic User's Guide contains basic instructions and information for your Brother machine.
For more advanced instructions and information, see the Online User's Guide at solutions.brother.com/manuals
If you need to call Customer Service
Please complete this information for future reference:
Model Number: DCP-L2520DW/DCP-L2540DW/MFC-L2680W/ (Circle your model MFC-L2700DW/MFC-L2705DW
number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1The serial number is on the back of the machine. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product online at
http://www.brother.com/html/registration
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
•may serve as confirmation of the purchase date of your product should you lose your receipt;
•may support an insurance claim by you in the event of product loss covered by insurance; and,
•will help us notify you of enhancements to your product and special offers.
The most convenient and efficient way to register your new product is online at http://www.brother.com/html/registration.
© 2015 Brother Industries, Ltd. All rights reserved.
Brother Numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
Register Your Product
By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:
•may serve as confirmation of the purchase date of your product if you lose your receipt;
•may support an insurance claim by you in the event of product loss covered by insurance; and,
•will help us notify you of enhancements to your product and special offers.
Complete and fax the Brother Warranty Registration and Test Sheet, or register on-line at
http://www.brother.com/registration
FAQs (Frequently Asked Questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. Download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
http://support.brother.com
• Check here for Brother driver updates.
•To keep your machine’s performance up to date, check here for the latest firmware upgrade.
i
For Customer Service
In USA:
http://www.brother-usa.com/support (Self-Service/Email/Chat) 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (assistance via fax)
1-877-268-9575 (test your fax sending and fax receiving operations)
In Canada:
www.brother.ca/support (Self-Service Videos, Email, Chat, Facebook and Twitter Help)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit http://www.brother-usa.com/service.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, visit www.brother.ca/support.
ii
Ordering Accessories and Supplies
For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.
NOTE
In Canada, only Visa and MasterCard are accepted.
In USA:
1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (assistance via fax)
http://www.brothermall.com
In Canada:
http://www.brother.ca
iii
Order Information
Description |
Item |
Toner cartridge |
TN-630 (Approximately 1,200 pages, Letter or A4 size single- |
|
sided pages) 1 2 |
|
TN-660 (Approximately 2,600 pages, Letter or A4 size single- |
|
sided pages) 1 3 |
Drum Unit |
DR-630 (Approximately 12,000 pages, 1 page per job) 4 |
Telephone Line Cord |
LG3077001 |
|
|
Basic User's Guide |
LEV446001 (English for USA and Canada) |
|
|
|
LEM597002 (French for Canada) |
|
|
Quick Setup Guide |
LEV445001 (English for USA and Canada) |
|
|
|
LEM587002 (French for Canada) |
|
|
1Approximate cartridge yield is declared in accordance with ISO/IEC 19752.
2Standard toner cartridge
3High yield toner cartridge
4Drum life is approximate and may vary by type of use.
iv
Notice - Disclaimer of Warranties (USA and
Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
For the Latest Driver Updates
Go to your model's Downloads page on the Brother Solutions Center at http://support.brother.com to download drivers.
To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
v
The Online User's Guide Helps You Get the Most Out of Your Machine
Quicker navigation!
Search box
Navigation index in a separate panel
Comprehensive!
Every topic in one guide
Simplified Layout!
Provides step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box |
2. Navigation |
3. Summary |
4. Step-by-Step |
Where can I find this manual?
(Windows®)
Click 
(Start) > All Programs > Brother > Brother Utilities > Brother MFC-XXXX series > Support > User’s Guides.
(Windows® 8)
Tap or click 
(Brother Utilities) > Brother MFC-XXXX series > Support > User’s Guides.
(Select your model from the drop-down list if not already selected.) (Macintosh or other options)
Go to your model's Manuals page on the Brother Solutions Center at http://support.brother.com to download manuals.
vi
If you have questions or problems, please take a look at our FAQs.
Provides several ways to search!
Displays related questions for more information
Receives regular updates based on customer feedback
Since the Brother Solutions Center is updated regularly, this screen shot is subject to change without notice.
Where can I find these FAQs?
Brother Solutions Center
http://support.brother.com
vii
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons provide helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
Courier New
Courier New font identifies messages shown on the machine's LCD.
viii
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product's descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
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Table of Contents
Basic User's Guide
1
2
3
4
General Information ............................................................................................ |
1 |
Control Panel Overview............................................................................................. |
1 |
Access Brother Utilities.............................................................................................. |
8 |
Initial Setup................................................................................................................ |
9 |
Set the Date and Time ..................................................................................... |
9 |
Adjust the Ring Volume ................................................................................... |
9 |
Adjust the Beeper Volume ............................................................................. |
10 |
Adjust the Speaker Volume ........................................................................... |
10 |
Paper Handling ................................................................................................... |
11 |
Load Paper .............................................................................................................. |
11 |
Load and Print using the Paper Tray ............................................................. |
11 |
Set the Check Size ........................................................................................ |
12 |
Change the Paper Size ........................................................................................... |
12 |
Change the Paper Type........................................................................................... |
13 |
Recommended Print Media .................................................................................... |
13 |
Using Special Paper ................................................................................................ |
14 |
Print .................................................................................................................... |
15 |
Print from Your Computer (Windows®).................................................................... |
15 |
Print a Document (Windows®) ....................................................................... |
15 |
Print on Both Sides of the Paper (Windows®) ............................................... |
15 |
Print More Than One Page on a Single Sheet of Paper (N in 1) |
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(Windows®).................................................................................................... |
16 |
Printing on Envelopes, Thick Paper, or Labels .............................................. |
17 |
Printing on Plain Paper, Thin Paper, Recycled Paper, or Bond Paper |
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using the Manual Feed Slot ........................................................................... |
19 |
Copy ................................................................................................................... |
21 |
Copy a Document.................................................................................................... |
21 |
Copy Settings .......................................................................................................... |
22 |
Copy Option................................................................................................... |
22 |
Copy Multiple Pages on Both Sides of the Paper.......................................... |
24 |
Copy a 2-sided Document Using the Scanner Glass .................................... |
25 |
Copy Both Sides of an ID Card onto One Page ............................................ |
26 |
5 Scan.................................................................................................................... |
28 |
Scan from Your Computer (Windows®) ................................................................... |
28 |
x
6
A
B
Save Scanned Documents and Photos to a Folder as a PDF File Using |
|
ControlCenter4 Advanced Mode (Windows®) ............................................... |
28 |
Scan Using the Scan Button on Your Brother Machine........................................... |
29 |
Scan Using the Scan Button on the Machine ................................................ |
29 |
Fax ...................................................................................................................... |
31 |
Before Faxing .......................................................................................................... |
31 |
Set Your Station ID ........................................................................................ |
31 |
Set Telephone Line Compatibility for Interference and VoIP Systems .......... |
32 |
Receive Modes .............................................................................................. |
32 |
Choose the Correct Receive Mode................................................................ |
34 |
Set the F/T Ring Time (Pseudo/Double-ring)................................................. |
36 |
Set the Number of Rings Before the Machine Answers (Ring Delay) ........... |
36 |
Store Numbers ........................................................................................................ |
37 |
Store One Touch Dial Numbers ..................................................................... |
37 |
Store Speed Dial Numbers ............................................................................ |
37 |
Change or Delete One Touch Dial Numbers ................................................. |
37 |
Change or Delete Speed Dial Numbers ........................................................ |
38 |
Telephone Services and External Devices .............................................................. |
39 |
Voice Mail ...................................................................................................... |
39 |
Distinctive Ring .............................................................................................. |
39 |
Voice Over Internet Protocol (VoIP)............................................................... |
39 |
Connection of an External Telephone Answering Device (TAD).................... |
39 |
External and Extension Telephones .............................................................. |
39 |
Send and Receive a Fax Using Your Machine ........................................................ |
41 |
Send a Fax .................................................................................................... |
41 |
Fax Using Your Computer (PC-FAX) ....................................................................... |
43 |
Send Faxes from Your Computer .................................................................. |
43 |
Receive Faxes on Your Computer (Windows® only) ..................................... |
43 |
Troubleshooting ................................................................................................ |
45 |
Identify the Problem................................................................................................. |
45 |
Error and Maintenance Messages........................................................................... |
46 |
Fax and Telephone Problems.................................................................................. |
51 |
Troubleshooting for Other Fax Problems....................................................... |
52 |
Print or Scan Problems............................................................................................ |
54 |
Document and Paper Jams ..................................................................................... |
56 |
Find the Jammed Document or Paper........................................................... |
56 |
Clear the Document Jam ............................................................................... |
56 |
Clear the Paper Jam...................................................................................... |
57 |
Appendix ............................................................................................................ |
64 |
How to Enter Text on Your Brother Machine ........................................................... |
64 |
Supplies................................................................................................................... |
66 |
xi
C Index ................................................................................................................... |
67 |
xii
1General Information
Control Panel Overview
The control panel will vary depending on your model.
MFC-L2680W/MFC-L2700DW/MFC-L2705DW
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Information General 1
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1.One Touch buttons
Store and recall up to eight fax and telephone numbers.
To access stored One Touch fax and telephone numbers 1-4, press the One Touch button assigned to that number. To access stored One Touch fax and telephone numbers 5-8, hold down (Shift) as you press the number.
2.Fax buttons
Redial/Pause
Press to dial the last numbers you called. This button also inserts a pause when programming quick dial numbers or when dialing a number manually.
Hook
Press Hook before dialing to ensure a fax machine answers, and then press Start.
If the machine is in Fax/Tel (F/T) Mode and you pick up the handset of an external telephone during the F/T ring (pseudo double-rings), press Hook to talk.
3.WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the onscreen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
1
4.Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine. If the machine is in Fax Mode, the LCD displays:
a
01/01 12:00AM Fax Only
b
a.Date & Time
b.Receive Mode
When you press COPY, the LCD displays:
c |
d |
Stack Copies:01
100%□□■□□ Auto
g |
f |
e |
c.Type of copy
d.Number of copies
e.Quality
f.Contrast
g.Copy ratio
5.Mode buttons FAX
Press to switch the machine to FAX Mode.
SCAN
Press to switch the machine to SCAN Mode.
COPY
Press to switch the machine to COPY Mode.
6.Copy buttons Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided (for automatic 2-sided printing models)
Press to copy on both sides of a sheet of paper.
Enlarge/Reduce (for certain models only)
Press to reduce or enlarge copies.
2
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8 |
9 |
10 |
11
7.Menu buttons Clear
Press to delete entered data or cancel the current setting.
Menu
Press to access the Menu for programming your machine settings.
OK
Press to store your machine settings. d or c
Press to scroll back or forward through menu selections. a or b
•Press to scroll up or down through menus and options.
•Press to change the resolution in Fax Mode.
Press 
to access speed dial numbers.
8.Dial Pad
•Use to dial fax and telephone numbers.
•Use as a keyboard to enter text or characters.
9.
Power On/Off
•Turn on the machine by pressing 
.
•Turn off the machine by pressing and holding 
. The LCD displays Shutting Down and stays on for a few seconds before turning off. If you have an external telephone or TAD connected, it is always available.
Information General 1
3
10.Stop/Exit
•Press to stop an operation.
•Press to exit from a menu.
11.Start
•Press to start sending faxes.
•Press to start copying.
•Press to start scanning documents.
4
DCP-L2520DW/DCP-L2540DW
This illustration is based on DCP-L2540DW.
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1.
Power On/Off
•Turn on the machine by pressing 
.
•Turn off the machine by pressing and holding 
. The LCD displays Shutting Down and stays on for a few seconds before turning off.
2.Copy buttons Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
3.Scan
Press to switch the machine to Scan Mode.
4.WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the onscreen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
Information General 1
5
5.Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or COPY Mode, the LCD displays:
a |
b |
Stack Copies:01
100%□□■□□ Auto
e |
d |
c |
a.Type of copy
b.Number of copies
c.Quality
d.Contrast
e.Copy ratio
6 |
7 |
8 |
6.Menu buttons Menu
Press to access the Menu for programming your machine settings.
Clear
•Press to delete entered data.
•Press to cancel the current setting.
OK
Press to store your machine setting.
a or b
Press to scroll up or down through menus and options.
7.Stop/Exit
•Press to stop an operation.
•Press to exit from a menu.
8.Start
•Press to start copying.
6
• Press to start scanning documents.
Information General 1
7
Access Brother Utilities 3 Select the operation you want to use.
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device.
1Do one of the following:
•(Windows® XP, Windows Vista®, Windows® 7, Windows Server® 2003, Windows Server® 2008 and Windows Server® 2008 R2)
Click 
Start > All Programs > Brother > Brother Utilities.
•(Windows® 8 and Windows Server® 2012)
Tap or Click 
(Brother Utilities) either on the Start screen or the desktop.
•(Windows® 8.1 and Windows Server® 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
(if you are using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen). When the Apps screen
appears, tap or click 
(Brother Utilities).
2Select Brother MFC-XXXX series
(where XXXX is the name of your model).
8
Initial Setup
Set the Date and Time
Related Models:
MFC-L2680W/MFC-L2700DW/MFC-L2705DW
1 Press Menu.
2Press a or b to display the Initial Setup option, and then press OK.
3Press a or b to display the Date&Time option, and then press OK.
4Press a or b to display the Date&Time option, and then press OK.
5Enter the last two digits of the year using the dial pad, and then press OK.
6Enter the two digits for the month using the dial pad, and then press OK.
7Enter the two digits for the day using the dial pad, and then press OK.
8Press a or b to display the 12h Clock or 24h Clock option, and then press
OK.
9Do one of the following:
•If you selected 12h Clock as the format in the Date&Time setting, enter the time (in 12-hour format) using the dial pad.
Press OK.
Press a or b to display the AM or PM option, and then press OK.
•If you selected 24h Clock as the format in the Date&Time setting, enter the time (in 24-hour format) using the dial pad.
Press OK.
(For example: enter 19:45 for 7:45 PM.)
10 Press Stop/Exit.
Adjust the Ring Volume
Related Models:
MFC-L2680W/MFC-L2700DW/MFC-L2705DW
1 Press Menu.
2Press a or b to display the General Setup option, and then press OK.
3Press a or b to display the Volume option, and then press OK.
4Press a or b to display the Ring option, and then press OK.
5Press a or b to display the High, Med, Low, or Off option, and then press OK.
6 Press Stop/Exit.
Information General 1
9
Adjust the Beeper Volume |
6 Press Stop/Exit. |
Related Models:
MFC-L2680W/MFC-L2700DW/MFC-L2705DW
When the beeper is on, the machine will beep when you press a button, make a mistake, or after you send or receive a fax. You can choose from a range of volume levels.
1 Press Menu.
2Press a or b to display the General Setup option, and then press OK.
3Press a or b to display the Volume option, and then press OK.
4Press a or b to display the Beeper option, and then press OK.
5Press a or b to display the High, Med, Low, or Off option, and then press OK.
6 Press Stop/Exit.
Adjust the Speaker Volume
Related Models:
MFC-L2680W/MFC-L2700DW/MFC-L2705DW
1 Press Menu.
2Press a or b to display the General Setup option, and then press OK.
3Press a or b to display the Volume option, and then press OK.
4Press a or b to display the Speaker option, and then press OK.
5Press a or b to display the High, Med, Low, or Off option, and then press OK.
10
2Paper Handling
Load Paper
Load and Print using the Paper Tray
•If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size. Change the paper size and paper type settings if needed, following the on-screen instructions.
•When you load a different paper size in the tray, you must change the paper size setting in the machine or on your computer at the same time.
1Pull the paper tray completely out of the machine.
2Press and slide the paper guides to fit the paper.
Press the green release levers to slide the paper guides.
For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal and Folio size paper are not available in some regions.)
1 
3 Fan the stack of paper well.
Handling Paper 2
11
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