Bosch VEZ-400 Mini PTZ Dome User guide

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VEZ-400 Mini PTZ Dome

VEZ-400 Series

en User Manual

VEZ-400 Mini PTZ Dome

Table of Contents | en 3

 

 

 

Table of Contents

 

 

 

 

1

Safety

5

1.1

Safety precautions

5

1.2

Important safety instructions

6

1.3

Important notices

7

1.4

FCC & ICES compliance

10

1.5

Bosch notices

13

 

 

 

2

Description

15

2.1

Features

15

 

 

 

3

Unpacking

16

3.1

Parts List

16

3.2

Additional Tools Required

17

3.3

Accessories

17

 

 

 

4

Installation Overview

18

 

 

 

5

Installing a Surface Mount

19

 

 

 

6

Connection

22

6.1

RS-485 Connections

23

6.2

Video Connection

25

6.3

Alarm Connections

25

6.4

Power Connections

26

6.5

Camera Settings

26

6.5.1

Setting the address (ID) of the camera

28

6.5.2

Setting the protocol of the camera

28

 

 

 

7

On-Screen Display (OSD) Menu

29

7.1

Basic Navigation and Common Actions

29

7.2

Main Menu

31

7.2.1

Editing Titles

32

7.2.2

Clearing Saved Functions

33

7.3

System Setup Menu

33

7.3.1

System Information

33

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7.3.2

Reboot

34

7.3.3

Initialize

34

7.3.4

Password

35

7.4

Display Setup

36

7.4.1

OSD Setup

36

7.4.2

Privacy Zone

37

7.4.3

Image Setup

39

7.4.4

Motion/Face Detection

39

7.4.5

Language

40

7.5

Camera Setup

41

7.5.1

Focus/Zoom

41

7.5.2

WB Setup

42

7.5.3

AE Setup

43

7.5.4

D/N Setup

44

7.5.5

Advanced

45

7.5.6

WDR/DNR

46

7.6

Dome Motion Setup

47

7.6.1

General Setup

48

7.6.2

Motion Setup

48

7.6.3

Home Action

49

7.6.4

Calibration

51

7.7

Preset Setup

52

7.8

Pattern Setup

53

7.9

Tour Setup

54

7.10

Scan Setup

55

7.11

Alarm Setup

56

 

 

 

8

Troubleshooting

58

 

 

 

9

Technical Specifications

60

 

 

 

10

Dimensions

62

 

 

 

11

Bosch Protocol

63

 

 

 

12

Pelco Protocol

65

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Safety | en 5

 

 

1Safety

Before installing and operating the camera, please read this manual carefully.

1.1Safety precautions

DANGER!

High risk: This symbol indicates an imminently hazardous situation such as "Dangerous Voltage" inside the product. If not avoided, this will result in an electrical shock, serious bodily injury, or death.

WARNING!

Medium risk: Indicates a potentially hazardous situation.

If not avoided, this could result in minor or moderate bodily injury.

CAUTION!

Low risk: Indicates a potentially hazardous situation.

If not avoided, this could result in property damage or risk of damage to the unit.

NOTICE!

This symbol indicates information or a company policy that relates directly or indirectly to the safety of personnel or protection of property.

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VEZ-400 Mini PTZ Dome

 

 

1.2Important safety instructions

1.Read these instructions.

2.Keep these instructions.

3.Heed all warnings.

4.Follow these instructions.

5.Do not install near any heat sources such as radiators, heaters, stoves, or other equipment (including amplifiers) that produce heat.

6.Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

7.Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

8.Only use attachments/accessories specified by the manufacturer.

9.Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

10.Unplug this apparatus during lightning storms or when l unused for long periods of time. This will prevent damage to the unit from lightning and power line surges.

11.Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in a way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

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1.3Important notices

CAUTION!

1.A regulated 24 VAC, 43W power supply is recommended for use with this camera for the best picture and the most stable operation. An unregulated power supply can cause damage to the camera. When unregulated power supply is applied, product warranty will be void.

2.Bosch recommends using the camera with a monitor that has a CCTV-quality 75 Ohm video impedance level. If your monitor is switched to high impedance, please adjust accordingly.

3.Do not attempt to disassemble the camera to gain access to the internal components. Refer servicing to your dealer or to qualified service personnel.

4.Never face the camera towards the sun or any bright or reflective light. This may cause smear on the picture and possible damage to the CCD.

5.Do not remove the serial sticker for the warranty service.

All-pole power switch - Incorporate an all-pole power switch, with a contact separation of at least 3 mm in each pole, into the electrical installation of the building. If it is needed to open the housing for servicing and/or other activities, use this all-pole switch as the main disconnect device for switching off the voltage to the unit.

Camera grounding - For mounting the camera in potentially damp environments, ensure to ground the system using the ground connection of the power supply connector (see section: Connecting external power supply).

Camera lens - An assembled camera lens in the outdoor housing must comply and be tested in accordance with UL/ IEC60065. Any output or signal lines from the camera must be SELV or Limited Power Source. For safety reasons, the environmental specification of the camera lens assembly must be within the environmental specification of -10 °C (14 °F) to 50 °C (122 °F).

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Camera signal - Protect the cable with a primary protector if the camera signal is beyond 140 feet, in accordance with

NEC800 (CEC Section 60).

Coax grounding:

Ground the cable system if connecting an outside cable system to the unit.

Connect outdoor equipment to the unit's inputs only after this unit has had its grounding plug connected to a grounded outlet or its ground terminal is properly connected to a ground source.

Disconnect the unit's input connectors from outdoor equipment before disconnecting the grounding plug or grounding terminal.

Follow proper safety precautions such as grounding for any outdoor device connected to this unit.

U.S.A. models only - Section 810 of the National Electrical Code, ANSI/NFPA No.70 provides information regarding proper grounding of the mount and supporting structure, grounding of the coax to a discharge unit, size of grounding conductors, location of discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material. Separate collecting systems are usually in place for disused electronic and electrical products. Please dispose of these units at an environmentally compatible recycling facility, per European Directive 2002/96/ EC.

Electronic Surveillance - This device is intended for use in public areas only. U.S. federal law strictly prohibits surreptitious recording of oral communications.

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Environmental statement - Bosch has a strong commitment towards the environment. This unit has been designed to respect the environment as much as possible.

Electrostatic-sensitive device - Use proper CMOS/MOS-FET handling precautions to avoid electrostatic discharge.

NOTE: Wear required grounded wrist straps and observe proper ESD safety precautions when handling the electrostaticsensitive printed circuit boards.

Fuse rating - For protection of the device, the branch circuit protection must be secured with a maximum fuse rating of 16A. This must be in accordance with NEC800 (CEC Section 60). Moving - Disconnect the power before moving the unit. Move the unit with care. Excessive force or shock may damage the unit and the hard disk drives.

Outdoor signals - The installation for outdoor signals, especially regarding clearance from power and lightning conductors and transient protection, must be in accordance with NEC725 and

NEC800 (CEC Rule 16-224 and CEC Section 60).

Permanently connected equipment - Incorporate a readilyaccessible disconnect device in the building installation wiring. Pluggable equipment - Install the socket outlet near the equipment so that it is easily accessible.

Power resupply - If the unit is forced to power down due to exceeding the specified operating temperatures, disconnect the power cord, wait for at least 30 seconds, and then reconnect the power cord.

Power lines: Do not locate the camera near overhead power lines, power circuits, or electrical lights, nor where it may contact such power lines, circuits, or lights.

Rack mount

Ventilation - Do not place this unit in a built-in installation or rack without proper ventilation or adhering to the manufacturer’s instructions. The equipment must not exceed its maximum operating temperature requirements.

Mechanical loading - Properly mount the equipment in a rack to prevent a hazardous condition due to uneven mechanical loading.

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SELV - All the input/output ports are Safety Extra Low Voltage (SELV) circuits. SELV circuits should only be connected to other SELV circuits.

Because the ISDN circuits are treated like telephone-network voltage, avoid connecting the SELV circuit to the Telephone Network Voltage (TNV) circuits.

The system ground is only used to comply with safety standards or installation practices in certain countries. Bosch does not recommend connecting system ground to safety ground unless it is explicitly required. However, if the system ground and safety ground are connected and grounding loops are causing interference in the video signal, use an isolation transformer (available separately from Bosch).

CAUTION!

Connecting System ground to Safety ground may result in ground loops that can disrupt the CCTV system.

Video loss - Video loss is inherent to digital video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information. To minimize the risk of lost digital information, Bosch Security Systems recommends multiple, redundant recording systems, and a procedure to back up all analog and digital information.

1.4FCC & ICES compliance

FCC & ICES Information

(U.S.A. and Canadian Models Only)

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:

this device may not cause harmful interference, and

this device must accept any interference received,

including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the

FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful

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interference when the equipment is operated in a commercial environment. This equipment generates, uses, and radiates radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. If this equipment does cause harmful interference to radio or television reception, which may be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

reorient or relocate the receiving antenna;

increase the separation between the equipment and receiver;

connect the equipment into an outlet on a circuit different from that to which the receiver is connected;

consult the dealer or an experienced radio/TV technician for help.

Intentional or unintentional modifications, not expressly approved by the party responsible for compliance, shall not be made. Any such modifications could void the user's authority to operate the equipment. If necessary, the user should consult the dealer or an experienced radio/television technician for corrective action.

The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.

Informations FCC et ICES

(modèles utilisés aux États-Unis et au Canada uniquement)

Ce produit est conforme aux normes FCC partie 15. la mise en service est soumises aux deux conditions suivantes :

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cet appareil ne peut pas provoquer d'interférence nuisible et

cet appareil doit pouvoir tolérer toutes les interférences

auxquelles il est soumit, y compris les interférences qui pourraient influer sur son bon fonctionnement.

Suite à différents tests, cet appareil s’est révélé conforme aux exigences imposées aux appareils numériques de Classe A en vertu de la section 15 du règlement de la Commission fédérale des communications des États-Unis (FCC), et en vertu de la norme ICES-003 d’Industrie Canada. Ces cexigences visent à fournir une protection raisonnable contre les interférences nuisibles quand l'appareil est utilisé dans un environment commercial. Cet appareil génère, utilise et émet de l'energie de fréquence radio, et peut, en cas d'installation ou d'utilisation non conforme aux instructions, engendrer des interférences nuisibles aux radiocommunications. Toutefois, rien ne garantit l'absence d'interférences dans une installation particulière. L’utilisation de ce produit dans une zone résidentielle peut provoquer des interférences nuisibles. Le cas échéant, l’utilisateur devra remédier à ces interférences à ses propres frais. Il est possible de déterminer la production d'interférences en mettant l'appareil successivement hors et sous tension, tout en contrôlant la réception radio ou télévision. L'utilisateur peut parvenir à éliminer les interférences éventuelles en prenant une ou plusieurs des mesures suivantes:

Modifier l'orientation ou l'emplacement de l'antenne réceptrice;

Éloigner l'appareil du récepteur;

Brancher l'appareil sur une prise située sur un circuit différent de celui du récepteur;

Consulter le revendeur ou un technicien qualifié en radio/ télévision pour obtenir de l'aide.

Toute modification apportée au produit, non expressément approuvée par la partie responsable de l'appareil, est strictement interdite. Une telle modification est susceptible d'entraîner la révocation du droit d'utilisation de l'appareil.

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Au besoin, l’utilisateur consultera son revendeur ou un technicien qualifié en radio/télévision, qui procédera à une opération corrective.

La brochure suivante, publiée par la Commission fédérale des communications (FCC), peut s’avérer utile : How to Identify and Resolve Radio-TV Interference Problems (Comment identifier et résoudre les problèmes d’interférences de radio et de télévision). Cette brochure est disponible auprès du U.S. Government Printing Office, Washington, DC 20402, États-Unis, sous la référence n° 004-000-00345-4.

1.5Bosch notices

DANGER!

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION!

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Disclaimer

Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in UL’s Standard(s) for Safety for Audio, Video and Similar Electronic Apparatus - Safety Requirements (UL 60065). UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITYOR SIGNALING-RELATED FUNCTIONS OF THIS PRODUCT.

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Copyright

This manual is the intellectual property of Bosch Security Systems and is protected by copyright. All rights reserved.

Trademarks

All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly.

Note:

This manual has been compiled with great care and the information it contains has been verified thoroughly. The text was complete and correct at the time of printing. The ongoing development of products means that the content can change without notice. Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between this manual and the product described.

More information

For more information please contact the nearest Bosch Security Systems location or visit www.boschsecurity.com

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VEZ-400 Mini PTZ Dome

Description | en 15

 

 

2Description

This manual is a reference for programming and operating the VEZ-400 Mini PTZ Dome camera. It contains information about features, commands, and operation methods.

The VEZ-400 Mini PTZ Dome is an autofocus, high-resolution, integrated day/night camera that is part of a larger building block for any surveillance/security system. By using multiple keyboard controllers and multiple dome cameras, no place is too large for monitoring. Extensible andflexible architecture facilitates remote control functions for a variety of external switching devices, such as DVRs.

2.1Features

260X Zoom (26X Effective Optical Zoom, 10X Digital)

Wide Dynamic Range (WDR)

Day & Night (Auto/BW/Color)

Pan 360° Endless Rotation

Tilt 180° Vector scan (90° when 3D Privacy Masking is enabled)

99/210 Preset Positions (except Short-cut command)

2/8 Auto scans

2/8 Patterns

2/8 Tours (consisting of Presets, Patterns, and Scans)

4 Alarm inputs, 1 Alarm output (Off/N.C./N.O.)

Programmable PTZ Speed: Proportional to Zoom ratio, changeable preset speed

OSD with multiple display languages

Privacy mask zones

NOTICE!

The VEZ-400 Mini PTZ Dome uses a 30X zoom lens (fW=3.49 ±0.17mm fT=104.02 ±5.20mm). The polycarbonate bubble (part of the camera housing) causes image distortion, reducing the optical zoom performance. The effective optical zoom ratio is 26X +/- 10%.

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Bosch VEZ-400 Mini PTZ Dome User guide

16 en | Unpacking

VEZ-400 Mini PTZ Dome

 

 

3Unpacking

This equipment should be unpacked and handled with care. If an item appears to have been damaged in shipment, notify the shipper immediately.

The original packing carton is the safest container in which to transport the unit and must be used to return the unit for service. Save it for possible future use.

Verify that all the parts listed in the Parts List are included. If any items are missing, notify your Bosch Security Systems Sales or Customer Service Representative.

3.1Parts List

Qty Description

1 VEZ-400 Mini PTZ Dome camera

1Drilling Template

4 6 x 30 mm plastic anchors

4 #8 x 32 screws and attached O-rings

4 M4 x 12 Torx screws and attached O-rings

1 T20 Security Torx wrench

1User Manual (this booklet)

WARNING!

Make sure that appropriate mounting screws, rubber O-rings, and anchors are used for the surface to which the camera is mounted. The supplied plastic anchors and mounting screws are only suitable for mounting the camera on a concrete ceiling.

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Unpacking | en 17

 

 

3.2Additional Tools Required

No. 2 Phillips screwdriver

Drill with appropriate bit for pre-drilling anchor holes

Appropriate tool for cutting a hole in drywall or ceiling tile (if applicable)

3.3Accessories

The following accessories are available for the camera:

Model Number

Description

Drawing

VEZ-A4-IC

VEZ-400 In-ceiling Mount

 

 

(Charcoal color and

 

 

white color ceiling plate

 

 

included)

 

 

 

 

 

VEZ-A4-PC

VEZ-400

Pipe mount

 

 

(Charcoal color)

 

 

 

 

 

 

VEZ-400

Pipe mount

 

VEZ-A4-PW

(White color)

 

 

 

 

 

VEZ-A4-WC

VEZ-400

Wall mount

 

 

(Charcoal color)

 

 

 

 

 

VEZ-A4-WW

VEZ-400

Wall mount

 

 

(White color)

 

 

 

 

 

 

 

 

 

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18 en | Installation Overview

VEZ-400 Mini PTZ Dome

 

 

4Installation Overview

The VEZ-400 Mini PTZ Dome camera comes with the hardware and installation instructions necessary to mount the camera to a ceiling.

This following mounting accessories are available (and are supplied with separate mounting instructions):

Wall mount, used in applications where the camera is mounted to a vertical wall.

Pipe mount, used in applications where the camera is mounted to a horizontal (high) ceiling.

In-ceiling mount, used in applications where the camera is mounted into a recessed ceiling.

The installation should be made by qualified installation personnel and conform to the National Electrical Code and applicable local codes.

DANGER!

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS, UNLESS YOU ARE QUALIFIED TO DO SO.

In USA and Canada, use Class 2 power supply unit (PSU) only.

NOTICE!

A grounded conduit is required in order to meet the EMC

Regulation Requirements.

NOTICE!

The 60cm/23.5" cable attached to the VEZ-400 Mini PTZ Dome camera is designed to make the necessary cable connections outside of the camera in a junction box (not included).

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Installing a Surface Mount | en 19

 

 

5Installing a Surface Mount

Use the following illustration as a guide for installing the camera directly onto the ceiling (surface mount):

Figure 5.1

Mounting diagram

 

 

Number

Description

1

Drilling template

2

6 x 30 mm plastic anchor

3

Camera base

4

O-ring

5

#8 x 32 screw

6

Safety strap

 

(will hold item #7 dome cover for easy installation)

7

Dome cover

8

M4 x 12 Torx screw

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CAUTION!

To prevent humidity problems, the camera must be installed in dry conditions, and the cable leads should be sealed after they are connected.

1.Determine a secure location that can support the weight of the dome.

2.Use the template (refer to Figure 6.1, item 1) to mark the locations of the four screw holes and the cable conduit.

3.Pre-drill the four screw holes wide enough to accept the plastic anchors.

4.Cut out the entire cable conduit hole.

5.Insert the four plastic anchors (item 2) inside the predrilled holes.

6.Route the cables from the camera through the conduit in the ceiling.

7.Remove the dome cover (item 6) from the camera base (item 3).

NOTICE!

To prevent scratches on the dome cover, Do Not Remove the plastic film protecting the dome cover until after hardware installation is complete.

8.Remove the white foam ring from the camera base, and remove the white foam sheet from the inside of the dome cover. (These are for protection during transport.)

9.Align the four screw holes on the camera base (item 3) with the four plastic anchors.

CAUTION!

When (re)mounting the camera base, make sure that each mounting screw has a rubber O-ring. This ensures protection against water ingress.

10.Attach the camera base to the ceiling using the four #8 x 32 screws (with O-rings attached) (item 4). Tighten the

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Installing a Surface Mount | en 21

 

 

screws enough to ensure that the camera base is secured to the ceiling.

11.Make the necessary Dip Switch settings (described in chapter 4.3). Note: This step can also be done later, but then the dome cover must be re-opened.

CAUTION!

When (re)mounting the dome cover to the camera base, make sure that each screw has a rubber O-ring, and that the large rubber O-ring is in place on the camera base. This ensures protection against water ingress.

12.Align the screw holes on the dome cover (item 6) with the camera base.

13.Attach the dome cover to the camera base using the four M4 x 12 Torx screws (with O-rings (item 4) attached) using the supplied Torx wrench. Make sure that the large rubber O-ring between the camera base and dome cover is in place to protect the camera against water ingress. Tighten the screws enough to ensure that the housing is secured to the camera base and that the rubber O-rings seal the dome cover against water ingress.

14.Remove the plastic film protecting the dome cover from scratches.

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22 en | Connection

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6Connection

After the camera is mounted, connect the video, control, and power cables.

CAUTION!

Do not connect power to the camera until all other connections are made.

CAUTION!

Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes.

CAUTION!

All wires for installation applications must be routed through a grounded conduit.

CAUTION!

To prevent humidity problems, the camera must be installed in dry conditions, and the cable leads should be sealed once connected.

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