BlackBerry RAO30GN Users Manual

BlackBerry Wireless Handheld

Safety Information Booklet

Safety Information Booklet BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ and BlackBerry 7280 Wireless Handheld™

BlackBerry 7210™: 900/1900 MHz GSM GPRS Networks BlackBerry 7230™: 900/1800/1900 MHz GSM GPRS Networks BlackBerry 7280™: 850/1800/1900 MHz GSM GPRS Networks

Model Numbers: R6230GE, R6230GN,RAO30GN

Last revised: 16 October 2003 Part number: MAT-06501-001 Rev. XXX

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.

Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada

Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom

Published in Canada

Safety Information Booklet

Important Safety Information for BlackBerry Wireless Handheld Users

Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld™, or any handheld charging units. Retain these instructions for future use.

Note: Refer to "Important Safety/Compliance Information for North American Users" on page 6 for more information on safety regulations and compliance information for using your BlackBerry Wireless Handheld in North America.

Refer to "Important Safety/Compliance Information for European and Asia Pacific Users" on page 9 for more information on safety regulations and compliance information for using your BlackBerry Wireless Handheld in Europe.

ELECTRICAL SAFETY

This handheld (model number R6230GE, R6230GN) is intended for use when supplied with power or charging from the USB cable HDW-06610-001, Travel Charger accessory ASY-04078-001, Automotive Charger accessory ASY-04195-001, or any other charging units provided or specifically approved by Research In Motion Limited (RIM) for use with this equipment. Other usage will invalidate any warranty provided with this apparatus and may be dangerous.

Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply.

To be operated on mains with a circuit breaker rated 16A max. Protect against beating rain. For indoor use only.

ACCESSORIES

Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous.

DRIVING

Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. The use of any alert device to operate a vehicle's lights or horn on public roads is not permitted.

Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use any charging unit as a means of storing your handheld while in a vehicle.

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.

For Vehicles Equipped With An Air Bag

An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

ELECTRONIC DEVICES

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld.

Safety Information Booklet

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the handheld in accordance with the safety requirements associated with your particular pacemaker, which may include the following:

• Always keep the handheld more than 20 cm (7 inches) from the pacemaker when the handheld is turned ON.

• Do not carry the handheld in a breast pocket.

• If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving calls to minimize the potential for interference.

• If you have any reason to suspect that interference is taking place, turn your handheld radio OFF immediately.

Hearing Aids

Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your handheld radio OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Posted Facilities

Turn your handheld radio OFF in any facility where posted notices so require.

BLASTING AREAS

To avoid interfering with blasting operations, turn the wireless feature of your handheld radio OFF when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your handheld radio OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

Safety Information Booklet

ADDITIONAL SAFETY GUIDELINES

Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. To recharge the battery, use approved battery chargers only. Keep the battery away from children.

Warning: The battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, puncture, or heat the battery above 60 degrees Celsius. Do not allow metal objects to contact the battery terminals. Use only the battery that Research In Motion specifies for use with your BlackBerry Wireless Handheld. The use of another battery may present a risk of fire or explosion.

Power source: The charging unit and any other charging units should be operated only from the type of power source indicated on the marking label and are intended for indoor use only. Do not use the travel charger or any other charging units outside or in any area exposed to the elements. Refer to the operating instructions in this manual for more information on the battery and power supply.

Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the apparatus from the wall outlet or convenience receptacle.

Liquids and foreign objects: Never push objects of any kind into the handheld or any accessories through openings as they may short-out parts and this may result in a fire or electric shock. Do not use the handheld or any accessories near water (for example near a bathtub, or a sink, in a wet basement, near a swimming pool, etc.). Never spill liquid of any kind on the handheld or any accessories. Disconnect the USB cable from the computer and unplug the travel charger from the electrical outlet before cleaning either the handheldor the travel charger.

Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or adult, and/or serious damage to the handheld, charging unit, or any accessories. Take care when using the handheld with any charging units to place the charging unit in a secure and stable spot and route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking.

Care: Do not use liquid or aerosol cleaners or solvents on or near your handheld. Clean only with a dry cloth.

High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Power cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when unused for long periods of time.

Service: Disconnect the USB cable from the computer and unplug the travel charger from the electrical outlet and refer the handheld, charging unit, and any accessories for service to qualified service personnel if:

• the power supply cord, plug, or connector to the handheld is damaged

• liquid has been spilled or objects have fallen into the handheld, charging unit, or any electrical accessories

• the handheld, charging unit, or accessory has been exposed to rain or water

• the handheld, charging unit, or accessory becomes very hot to the touch

• the handheld, charging unit, or accessory has been dropped or damaged in any way

• the handheld, charging unit, or accessory does not operate normally by following the instructions contained in this guide

• the handheld, charging unit, or accessory exhibits a distinct change in performance.

All servicing should be undertaken by qualified service personnel.

Safety Information Booklet

Do not attempt to disassemble the handheld, charging unit, or any accessories.

Warning: To reduce the risk of fire or electric shock, do no t expose the handhe ld or any acce ssories to rain or moisture. Adjust only those controls that are covered in this manual. An improper adju stment of other controls may result in damage and will often require extensive work by a qualified technicia n to restore the handhel d, charging unit, or accessory to its normal operation.

Failure to observe all safety instructions contained in this guide will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Important Safety/Compliance Information for North American Users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Your wireless handheld complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:

• ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz

• National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields

• Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz

• International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

To maintain compliance with FCC and IC RF exposure guidelines, use only RIM-supplied or approved accessories. The BlackBerry Wireless Handheld is designed to be carried in a RIM-approved holster when carried on your body. When carrying the handheld while it is switched on, use the specific RIMapproved holster that has been tested for compliance. Use of accessories that are not approved by RIM may violate FCC and IC RF exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below

Safety Information Booklet

the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and certified to the FCC/IC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC/IC for each model. The highest SAR value for each model handheld when tested for use at the ear is outlined in the table below:

Handheld 1g SAR (W/kg)

BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.26 BlackBerry 7280 Wireless Handheld™ 0.24

The highest SAR value for each model handheld when worn on the body, as described in this user guide, is outlined in the table below::

Handheld 1g SAR (W/kg)

BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.07 BlackBerry 7280 Wireless Handheld™ 0.23

Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories and FCC/IC requirements. While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be found under the Display Grant section of

www.fcc.gov/oet/fccid

L6AR6230GN or L6RAO30GN (BlackBerry 7280).

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at ___________________________________

* In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.6 watts/ kg (W/kg) averaged over one gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL).

after searching on FCC ID L6AR6230GE (BlackBerry 7210, BlackBerry 7230),

http://www.wow-com.com.

http://

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna, modifications, or attachments could damage the handheld and may violate FCC regulations.

AIRCRAFT SAFETY

Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld while in the air. Switch your handheld radio OFF before boarding an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation,

Safety Information Booklet

communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

FCC Compliance Statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.

There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Certification

This device complies with Industry Canada RSS 133, under certification number 2503A-R6230GE (BlackBerry 7210, BlackBerry 7230), 2503A-R6230GN or 2503A-RAO30GN (BlackBerry 7280).

Class B Compliance

This device complies with the Class B limits for radio noise emissions as set out in the interferencecausing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.

Safety Information Booklet

Important Safety/Compliance Information for European and Asia Pacific Users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also transmits radio frequency (RF) signals. Your wireless handheld complies with European Union (EU) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards and guidelines previously set by international standards bodies:

• EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz - 3 GHz)

• International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

• Official Journal of the European Union, 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)

To maintain compliance with EU RF exposure guidelines, use only RIM-supplied or approved accessories. The BlackBerry Wireless Handheld is designed to be carried in a RIM-approved holster when carried on your body. When carrying the handheld while it is switched on, use the specific RIMapproved holster that has been tested for compliance. Use of accessories that are not approved by RIM may violate EU RF exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS THE EU REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy recommended by The Council of the European Union. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit recommended by The Council of the European Union is 2.0 W/kg.* Tests for SAR are conducted using standard operating positions with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and shown to be within the SAR limits adopted by European countries, under the recommendations of the International Commission on Non-Ionising Radiation Protection (ICNIRP). The tests are performed in positions and locations (e.g., at the ear) as required by The Council of the European Union for each model.

Safety Information Booklet

The highest SAR value for each model handheld when tested for use at the ear is outlined in the table below:

Handheld 10g SAR (W/kg)

BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.60 BlackBerry 7280 Wireless Handheld™ 0.17

The highest SAR value for each model handheld when worn on the body, as described in this user guide, is outlined in the table below:

Handheld 10g SAR (W/kg)

BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ 0.39 BlackBerry 7280 Wireless Handheld™ 0.06

Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories. While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

___________________________________

* In Europe, the SAR limit for mobile handhelds used by the public is 2.0 Watts/kg (W/kg) averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL).

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the handheld and may violate applicable laws and regulations by causing radio frequency (RF) energy to be above the recommended limits. Any such unauthorized use, modification or attachment will invalidate the warranty provided with the handheld and may be dangerous.

AIRCRAFT SAFETY

Switch off your handheld’s radio when in an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

EU REGULATORY CONFORMANCE

Research In Motion Limited hereby declares that this BlackBerry Wireless Handheld device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community:

Research In Motion UK Limited 36 Station Road, Egham, Surrey TW20 9LF United Kingdom

Safety Information Booklet

BlackBerry Wireless Handheld

User Guide

User Guide BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless Handheld™ and BlackBerry 7280 Wireless Handheld™.

BlackBerry 7210™: 900/1900 MHz GSM GPRS Networks BlackBerry 7230™: 900/1800/1900 MHz GSM GPRS Networks BlackBerry 7280™: 850/1800/1900 MHz GSM GPRS Networks

Model Numbers: R6230GE, R6230GN, RAO30GN

Last modified: 17 October 2003 Part number: PDF-06312-0XX

At the time of publication, this documentation complies with handheld software version 3.7.0.

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol, BlackBerry and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada

Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom

Published in Canada

About this guide........ ................................................................................................... 5

Overview ................................................................................... 6

Audience .................................................................................... 6

Conventions............................................................................... 7

Related resources...................................................................... 7

Messages.........................................................................................................................9

Email and PIN messages ....................................................... 10

SMS messages ......................................................................... 23

Managing messages ............................................................... 28

Address book............................................................................................................. ..37

Adding contacts ...................................................................... 38

Managing the address book .................................................. 42

Setting address book options................................................ 45

Managing the SIM card phone book ................................... 45

Phone.............................................................................................................................49

Making phone calls ................................................................ 50

Answering phone calls .......................................................... 53

Using phone features ............................................................. 54

Managing phone call logs ..................................................... 56

Setting phone options ............................................................ 59

Viewing phone information.................................................. 68

Browser..........................................................................................................................71

About the handheld browsers .............................................. 72

Configuring a browser........................................................... 72

Browsing web pages .............................................................. 73

Using bookmarks.................................................................... 78

Managing the browser ........................................................... 83

Setting browser options ......................................................... 85

Calendar........................................................................................................................87

Navigating in the calendar.................................................... 88

Managing appointments and meetings............................... 90

Setting calendar options ........................................................ 97

Other applications............................................................................. .........................99

Tasks....................................................................................... 100

MemoPad............................................................................... 102

Calculator............................................................................... 104

Alarm...................................................................................... 105

Games..................................................................................... 106

Options.......................................................................................................................109

Handheld options................................................................. 110

Reference...................................................................................................................135

Icons........................................................................................ 136

Troubleshooting.................................................................... 139

Maintenance .......................................................................... 142

Index............................................................................................................................143

About this guide

This section provides information on the following topics:

• Overview

• Audience

• Conventions

• Related resources

About this guide

Overview

This guide provides information on using the BlackBerry Wireless Handheld and its applications.

You can set up your handheld to work with your email accounts using one of three options:

• Web client: You use this option if you integrate your handheld

with a new email account, that is provisioned with the handheld, or with your existing Internet service provider (ISP) email account.

• BlackBerry Enterprise Server: You use this option if you

integrate your handheld with your business email account to extend your Microsoft Outlook® or Lotus Notes® mailbox and your business has a BlackBerry Enterprise Server.

• BlackBerry Desktop Redirector: You use this option if you

integrate your handheld with your business email account to extend your Microsoft Outlook mailbox.

Depending on your service provider’s plan, your handheld might vary from the depictions in this guide and some applications might not be available on your handheld. Contact your service provider for more information on available services.

Audience

This guide is a reference for BlackBerry Wireless Handheld users.

6 User Guide

Conventions

This guide uses the following conventions:

Icon Description

Warning: Warnings advise you that failure to take or avoid a specific

action can result in data loss or physical damage.

Note: Notes contain important information on the associated topic.

Tip: Tips provide optional or time-saving information on the associated

topic. Prerequisite: Prerequisites are required conditions for the associated

topic.

Related resources

Refer to the following resources for additional information:

Resource Description

Getting Started and Quick Reference Card

BlackBerry Desktop Software Online Help

BlackBerry Web Client Online Help

www.blackberry.com/ support

This card provides you with the steps that you must complete to set up your handheld and provides shortcuts and tips for using your handheld.

Each tool in the desktop software offers online Help to guide you and answer your questions. To view procedures for and information on the desktop software’s tools, in any active window, click Help.

If you integrate your handheld with an email account using the web client, you configure your email settings on the web client site. For information on configuring and using the Web Client, in any Web Client window, click Help.

This web site provides frequently asked questions and documentation for all BlackBerry products.

BlackBerry Wireless Handheld 7

About this guide

8 User Guide

Messages

This section provides information on the following topics:

• Email and PIN messages

• Opening messages

• Sending email and PIN messages

• Managing address book attachments

• Managing file attachments

• Setting message options

• SMS messages

• Opening SMS messages

• Sending SMS messages

• Setting SMS message options

• Managing messages

• Saving messages

• Deleting messages

• Reconciling email messages

• Filing email messages

• Searching for messages

• Marking messages

1: Messages

Email and PIN messages

You can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account.

You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know another person’s handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account.

Tip: To locate your handheld PIN, open the options application. The Options screen appears. Click Status. The PIN field displays your PIN.

Opening messages

You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users.

Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically.

Open a message

1. Open the messages application. The Messages screen appears.

2. Click a message. A menu appears.

3. Click Open. The message appears.

Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message,

click the trackwheel. A menu appears.

• To request the next section of the message, click More.

• To request the rest of the message, click More All.

Refer to "Set message options" on page 21 for more information.

10 User Guide

Email and PIN messages

Sending email and PIN messages

Prerequisite: To send messages, the following requirements must be met:

• The wireless coverage indicator must show a level of wireless coverage.

• GPRS must appear with the wireless coverage indicator on the Home

screen.

Send a message

1. Open the messages application. The Messages screen appears.

2. Click the trackwheel. A menu appears.

3. Select one of the following options:

• To send an email message, click Compose Email. The Select

Address screen appears.

• To send a PIN message, click Compose PIN. The Select

Address screen appears.

4. Click [Use Once]. A menu appears.

Select Address screen menu — Email item

5. Select one of the following options:

• To send an email message, click Email. The One Time Email

screen appears.

BlackBerry Wireless Handheld 11

1: Messages

To send a PIN message, click PIN. The One Time PIN screen

•

appears.

6. Type an email address or PIN number.

7. Click the trackwheel. A menu appears.

8. Click Continue.

Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.

9. In the Subject field, type a subject.

10. Press the Enter key.

11. Type a message.

Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service.

12. Click the trackwheel. A menu appears.

13. Select one of the following options:

• To save a draft of the message without sending it, click Save

Draft.

• To send the message, click Send.

If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.

Send a message to a contact in your address book

1. Open the address book application. The Find screen appears.

Tip: To search for a contact name, type the first letters of the name.

2. Click a contact. A menu appears.

3. Select one of the following options:

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Email and PIN messages

To send an email message, click Email <contact name>.

•

• To send a PIN message, click PIN <contact name>.

4. In the Subject field, type a subject.

5. Press the Enter key.

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Send. The message is sent.

Send an email message using a link

Links to email addresses appear as underlined text.

1. Click an email address link. A menu appears.

2. Click Email.

3. In the Subject field, type a subject.

4. Press the Enter key.

5. Type a message.

6. Click the trackwheel. A menu appears.

7. Click Send. The message is sent.

Reply to a message

1. Open the messages application. The Messages screen appears.

2. Click a message. A menu appears.

3. Click Open.

4. Click the trackwheel. A menu appears.

5. Select one of the following options:

• To reply to only the sender, click Reply.

BlackBerry Wireless Handheld 13

1: Messages

To reply to the sender and all recipients of the original

•

message, click Reply To All.

Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text.

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Send. The message is sent.

Forward a message

1. Open the messages application. The Messages screen appears.

2. Click a message. A menu appears.

3. Click Forward. The Select Address screen appears.

4. Click a contact. A menu appears.

5. Select one of the following options:

• To send an email message, click Email <contact name>.

• To send a PIN message, click PIN <contact name>.

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Send. The message is sent.

Resend a message

1. Open the messages application. The Messages screen appears.

2. Click a sent message. A menu appears.

3. Click Open. The message appears.

4. Click the trackwheel. A menu appears.

5. Click Resend. The message is sent.

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Email and PIN messages

Edit and resend a message

1. Open the messages application. The Messages screen appears.

2. Click a sent message. A menu appears.

3. Click Open. The message appears.

4. Click the trackwheel. A menu appears.

5. Click Edit. The message appears.

6. Edit the message.

Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address.

7. Click the trackwheel. A menu appears.

8. Click Send. The message is sent.

Managing address book attachments

You can send and receive messages with address book attachments. An address book attachment contains contact information that recipients of the message can view and add to their address book.

Send an address book attachment

1. Open the messages application. The Messages screen appears.

2. Click the trackwheel. A menu appears.

3. Select one of the following options:

• To send an email message, click Compose Email. The Select

Address screen appears.

• To send a PIN message, click Compose PIN. The Select

Address screen appears.

4. Click a contact. A menu appears.

5. Select one of the following options:

BlackBerry Wireless Handheld 15

1: Messages

To send an email message, click Email <contact name>.

•

• To send a PIN message, click PIN <contact name>.

6. Type a message.

7. Click the trackwheel. A menu appears.

8. Click Attach Address. The Attach screen appears.

9. Click a contact. A menu appears.

10. Click Continue. The contact information is attached to the

message.

Composing a message — Address book attachment

11. Click the trackwheel. A menu appears.

12. Click Send. The message and attachment are sent.

Open an address book attachment

1. In a message with an address book attachment, place your cursor in the name of the address book attachment.

16 User Guide

Email and PIN messages

Open email message with address book attachment

2. Click the trackwheel. A menu appears.

3. Click View Attachment. The contact information appears.

4. Click the trackwheel. A menu appears.

5. Select one of the following options:

• To add the contact information to your address book, click

Add To Address Book.

• To update the contact information that is in your address

book, click Update Address.

• To return to the open message, click Close.

BlackBerry Wireless Handheld 17

1: Messages

Managing file attachments

If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.

Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file extension, the following requirements must be met:

• Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.

To open file attachments with a .zip or .html file extension, the following additional requirement must be met:

• Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus Domino.

Spreadsheet format

Document format

Open the table of contents of a file attachment

1. In a message with a file attachment, click the trackwheel. A menu appears.

2. Click Open Attachment. The Attachments screen appears.

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Email and PIN messages

3. Click Table of Contents. A menu appears.

4. Click Retrieve. The table of contents appears.

Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears.

Open a file attachment

1. In a message with a file attachment, click the trackwheel. A menu appears.

2. Click Open Attachment. The Attachment screen appears.

Note: If you retrieve a .pdf file that is password protected, you must type the password. On the Attachment screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachment screen appears.

3. Click Full Content. A menu appears.

4. Click Retrieve. The content appears.

Tip: In document format, links to tables appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve.

Navigate in spreadsheet format

1. In spreadsheet format, click the trackwheel. A menu appears.

2. Select one of the following options:

• To move to a specific worksheet, click Select Worksheet. A

dialog box appears. Click a worksheet.

• To view the previous worksheet, click Prev Sheet.

• To view the next worksheet, click Next Sheet.

• To move to a specific cell, click Go to Cell. A dialog appears.

Type the cell coordinates (for example, C16). Click the trackwheel.

• To view the contents of a cell, click View Cell.

BlackBerry Wireless Handheld 19

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