Blackberry ID SWD-1590032-0505111339-001 User Manual

BlackBerry ID

User Guide

Published: 2013-02-20

SWD-20130220142146155

Contents

About BlackBerry ID ..................................................................................................................................... 4

Benefits of your BlackBerry ID ...................................................................................................................... 4

How do I reset my lost or forgotten BlackBerry ID password? ......................................................................... 5

Creating a new BlackBerry ID ....................................................................................................................... 6

Can I use my BlackBerry ID on multiple devices? ........................................................................................... 6

Tips for creating a BlackBerry ID ................................................................................................................... 6

Create a BlackBerry ID using your smartphone ............................................................................................. 6

Create a BlackBerry ID using your tablet ....................................................................................................... 7

Create a BlackBerry ID using your computer ................................................................................................. 7

Changing your BlackBerry ID password, username, and other info ................................................................. 8

Change your BlackBerry ID password, username, or other info using your smartphone .................................. 8

Change your BlackBerry ID password , username, or other info using your tablet ........................................... 8

Change your BlackBerry ID password, username, or other info using your computer ...................................... 9

Using your BlackBerry ID to switch devices ................................................................................................. 10

FAQ: BlackBerry ID .................................................................................................................................... 11

How do I reset my lost or forgotten BlackBerry ID password? ....................................................................... 11

Can I use my BlackBerry ID on multiple devices? ......................................................................................... 11

How do I find my existing BlackBerry ID? ..................................................................................................... 11

What is the difference between my BlackBerry ID username and screen name? .......................................... 12

Why do I need to re-enter my BlackBerry ID password? ............................................................................... 12

Can I sign out of BlackBerry ID and sign in with a different BlackBerry ID ..................................................... 12

Legal Notice ............................................................................................................................................... 13

User Guide About BlackBerry ID

About BlackBerry ID

A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use your email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry World storefront and download the apps when you switch devices. You should sign in with the same BlackBerry ID on all of your BlackBerry devices..

If you previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID. You can log in to both a tablet and smartphone using the same BlackBerry ID.

Benefits of your BlackBerry ID

More and more apps and services are using your BlackBerry ID and it's becoming an integral part of a number of apps and features.

Your BlackBerry ID can help you manage the apps and other items you download from the BlackBerry App World storefront or the BlackBerry World storefront. When you switch BlackBerry devices, you can reinstall the apps that you downloaded on your previous device from BlackBerry World or BlackBerry App World, if versions of those apps are available for your new device.

With BBM 7.0 or later, your BBM contacts, profile, and group memberships are automatically backed up over the wireless network, and are associated with your BlackBerry ID. When you switch devices, your BBM contacts, profile, and group memberships are automatically added to your new device when you sign in using your BlackBerry ID.

You can use your BlackBerry ID with a number of other apps and services, such as BlackBerry Protect and Print To Go. You can also use your BlackBerry ID to access a number of BlackBerry websites and services, such as BlackBerry Beta

Zone.

User Guide How do I reset my lost or forgotten BlackBerry ID password?

How do I reset my lost or forgotten BlackBerry ID password?

You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.

1. Do one of the following:

• To reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset your password. Complete the instructions on the screen.

• To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click Forgot Password. Answer your security question and complete the instructions on the screen.

Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your password on a computer, the password reset email can only be viewed on a computer and isn't delivered to your device. If you follow the steps to reset your password on your device, the password reset email will be delivered to your device. Complete the instructions in the email to reset your BlackBerry ID password.

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