Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE User Manual
BlackBerry Calendar Synchronization
Tool
BlackBerry Enterprise Server for Microsoft Exchange
Version 4.1 Service Pack 6
© 2008 Research In Motion Limited. All rights reserved. www.rim.com
BlackBerry Calendar Synchronization Tool
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Overview
You can run the BlackBerry® Calendar Synchronization Tool on a BlackBerry® Enterprise Server
to find and correct differences between the calendar entries on users’ BlackBerry devices and the
calendar entries on users’ computers. You can specify the recurring day and time whe n the tool
runs, how many days in advance of the current date that the tool checks users’ calendars for
synchronization errors, and whether the tool checks calendar entries for all users, the users on a
specific messaging server, or a specific user.
By default, the tool writes information about calendar synchronization errors to the BlackBerry
Messaging Agent log file. You can configure the tool to correct automatically the calendar
synchronization errors that it finds.
The tool is located in the Tools directory on the BlackBerry Enterprise Server installation media.
The file name is TraitTool.exe.
Requirements
• BlackBerry Enterprise Server for Microsoft® Exchange version 4.1 SP6
Managing the BlackBerry Calendar Synchronization Tool
Specify a setting
1. At the command prompt, navigate to the folder that the TraitTool.exe file is located in.
2. Type: TraitTool <level> -trait <name> -set <value>
• For <level>, type the level that you want to specify a setting for. See “Configuration
levels” below.
• For <name>, type the trait that you want to specify. See “BlackBerry Calendar
Synchronization Tool traits” below.
• For <value>, type a value for the trait that you specified. See “BlackBerry Calendar
Synchronization Tool traits” below.
3. Press ENTER.
Delete a setting
If you delete the setting for a trait, the trait uses the setting that is defined at the next highest
level. If no values are defined, the default setting is used. For example, if you delete a setting at
the user level, the trait uses the setting that is defined at the server level.
1. At the command prompt, navigate to the folder that the TraitTool.exe file is located in.
2. Type: TraitTool <level> -trait <name> -erase
• For <level>, type the level that you want to delete a setting for. See “Configuration
levels” below.
• For <name>, type the trait that you want to delete the setting for. See “BlackBerry
Calendar Synchronization Tool traits” below.
3. Press ENTER.
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View the current settings
1. At the command prompt, navigate to the folder that the TraitTool.exe file is located in.
2. Type: TraitTool <level> -list
• For <level>, type the level that you want to view the settings for. See “Configuration
levels” below.
3. Press ENTER.
Configuration levels
Settings at the user level take precedence over settings at the server level. Settings at the server
level take precedence over settings at the global level. Settings at the global level take
precedence over the default settings.
Level Description
-global The setting that you specify applies to all users.
-server <servername> The setting that you specify applies to all users on a specific
messaging server.
-user <smtpaddress> The setting that you specify applies to a specific user.
BlackBerry Calendar Synchronization Tool traits
Trait Description Trait values
SmartSyncEnable This trait turns on or turns off the
BlackBerry Calendar
Synchronization Tool.
SmartSyncTriggerHour This trait specifies the hour that
the BlackBerry Calendar
Synchronization Tool starts
running.
SmartSyncDays This trait specifies the number of
days in advance of the current
date that the BlackBerry
Calendar Synchronization Tool
checks for calendar
synchronization errors.
SmartSyncSchedule This trait specifies the recurring
day or days when the BlackBerry
Calendar Synchronization Tool
runs. To specify more than one
value, you can use a commaseparated list.
• To turn on the tool, type true.
• To turn off the tool, type false.
The default value is false.
• 0 through 23, where 0 is 12:00
AM and 23 is 11:00 PM.
The default value is 0 (12:00 AM).
• 1 through 365
The default value is 1.
• Monday
• Tuesday
• Wednesday
• Thursday
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