Blackberry 2.1, CONNECT FOR POCKET PC 2.1 User Manual

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Blackberry 2.1, CONNECT FOR POCKET PC 2.1 User Manual

BlackBerry Connect for Pocket PC

Version 2.1

User Guide

BlackBerry Connect for Pocket PC Version 2.1 User Guide

Last modified: 30 March 2006

Part number: SWD_BBC(EN)-027.000

At the time of publication, this documentation is based on BlackBerry Connect for Pocket PC Version 2.1.2.

Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback.

©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, “Always On, Always Connected”, the “envelope in motion” symbol, BlackBerry, and BlackBerry Enterprise Server are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.

IBM, Lotus, Domino, Lotus Notes, and iNotes are either trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. JavaScript is either a trademark or registered trademark of Sun Microsystems, Inc., in the U.S. or other countries. Mac OS is either a trademark or registered trademark of Apple Computer, Inc., in the U.S. and other countries. Microsoft, ActiveSync, MSN, Outlook, Windows, Windows Mobile, and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Netscape is either a trademark or a registered trademark of Netscape Communication Corporation. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The BlackBerry device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents

are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a list of RIM [as hereinafter defined] patents.

This document is provided “as is” and Research In Motion Limited and its affiliated companies (“RIM”) assume no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS DIRECTORS, OFFICERS, EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.

This document might contain references to third party sources of information, hardware or software, products or services and/or third party web sites (collectively the “Third-Party Information”). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third Party Information or the third party in any way. Installation and use of Third Party Information with RIM's products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings with Third Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third party. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses relating to Third Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third Party Information until all such applicable licenses have been acquired by you or on

your behalf. Your use of Third Party Information shall be governed by and subject to you agreeing to the terms of the Third Party Information licenses. Any Third Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages.

Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server software, BlackBerry Desktop Software, and/or BlackBerry Device Software.

Research In Motion Limited

Research In Motion UK Limited

295 Phillip Street

Centrum House, 36 Station Road

Waterloo, ON N2L 3W8

Egham, Surrey TW20 9LF

Canada

United Kingdom

Published in Canada

 

Contents

 

1 Safety information...................................................................................................................................................

7

Instructions .........................................................................................................................................................................

7

Driving..................................................................................................................................................................................

7

Liquids and other foreign objects ...............................................................................................................................

7

High heat ............................................................................................................................................................................

7

Aircraft safety.....................................................................................................................................................................

8

Electronic devices .............................................................................................................................................................

8

Pacemakers.........................................................................................................................................................................

8

Hearing aids.......................................................................................................................................................................

8

Posted facilities .................................................................................................................................................................

8

2 Installing BlackBerry Connect for Pocket PC ....................................................................................................

9

Install or upgrade the BlackBerry Connect program ............................................................................................

9

Setting up the BlackBerry Connect program...........................................................................................................

9

3 Setting up for email using BlackBerry Internet Service ...............................................................................

11

Select a setup option.....................................................................................................................................................

11

Create an account ..........................................................................................................................................................

11

Log in to your account..................................................................................................................................................

12

Set up your account to receive messages from other supported email accounts.....................................

12

Set account options using a desktop web browser.............................................................................................

13

4 Setting up for email using BlackBerry Enterprise Server .............................................................................

15

Select a setup option.....................................................................................................................................................

15

System requirements .....................................................................................................................................................

15

Set up the BlackBerry Connect Desktop for Windows Mobile ........................................................................

15

5 Using the BlackBerry Connect program...........................................................................................................

17

About wireless email synchronization .....................................................................................................................

17

Turn on wireless email synchronization ..................................................................................................................

17

Synchronize messages manually ...............................................................................................................................

18

About wireless calendar synchronization ...............................................................................................................

18

Turn on or turn off wireless calendar synchronization ......................................................................................

19

 

Select a BlackBerry service ..........................................................................................................................................

19

 

Stop the BlackBerry Connect program ....................................................................................................................

20

 

Restart the BlackBerry Connect program ...............................................................................................................

20

 

Suspend or resume the BlackBerry Connect program........................................................................................

20

 

View the connection status of the BlackBerry Connect program...................................................................

21

 

Manage service books...................................................................................................................................................

21

 

Register with the wireless network...........................................................................................................................

22

 

Network status icons .....................................................................................................................................................

22

6

Managing messages..............................................................................................................................................

23

 

Set message options......................................................................................................................................................

23

 

Open a message..............................................................................................................................................................

23

 

Request more of a long message automatically..................................................................................................

24

 

Request more of a long message manually...........................................................................................................

24

 

Send a BlackBerry message.........................................................................................................................................

24

 

Send a message to a contact in your address book............................................................................................

25

 

Send a message to a contact using the check names feature.........................................................................

25

 

Add an attachment to a message.............................................................................................................................

26

 

Forward a message that contains an attachment ...............................................................................................

26

 

Search for a contact in your company contact list ..............................................................................................

27

 

Delete a message ...........................................................................................................................................................

27

 

Delete a saved message...............................................................................................................................................

28

7

Managing attachments ........................................................................................................................................

29

 

About attachments ........................................................................................................................................................

29

 

Attachment status icons .............................................................................................................................................

29

 

View an attachment in the attachment viewer ....................................................................................................

29

 

Download an attachment............................................................................................................................................

30

8

Using the calendar ................................................................................................................................................

31

 

Create an appointment ................................................................................................................................................

31

 

Modify an appointment ...............................................................................................................................................

31

 

Create a meeting ............................................................................................................................................................

32

 

Modify a meeting ...........................................................................................................................................................

32

 

Respond to a meeting invitation...............................................................................................................................

32

 

Index..........................................................................................................................................................................

33

1

Safety information

Instructions

Driving

Liquids and other foreign objects

High heat

Aircraft safety

Electronic devices

Pacemakers

Hearing aids

Posted facilities

Instructions

Please read these safety and operation instructions before using the BlackBerry Connect™ program on a Pocket PC. Retain these instructions for future use.

Driving

Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. Also, if using the Pocket PC in your car, please use the following minimum guidelines:

Give your full attention to driving; driving safely is your first responsibility.

Use hands-free operation, if it is available.

Pull off the road and park before using the Pocket PC.

Avoid using the BlackBerry Connect program on the Pocket PC in any environment requiring your full attention, such as when driving a vehicle. If you need to use the BlackBerry Connect program while driving, have a passenger in the vehicle use the program for you, or find a safe location to stop your vehicle before using the program.

Liquids and other foreign objects

Do not use the BlackBerry Connect program on your Pocket PC when you are near water (for example, near a bathtub or a sink, in a wet basement, or near a swimming pool).

High heat

Do not use the BlackBerry Connect program on your Pocket PC when you are near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

BlackBerry Connect for Pocket PC User Guide

Aircraft safety

On an airplane, do not use your Pocket PC with the wireless radio or Bluetooth® radio turned on. Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the wireless radio of your Pocket PC while in the air. Switch your Pocket PC wireless radio and Bluetooth radio off before boarding the aircraft. The effect of the use of your Pocket PC wireless radio or Bluetooth radio in an aircraft is unknown. Such use might affect aircraft instrumentation, communication, and performance; might disrupt the network; might otherwise be dangerous to the operation of the aircraft; and might be illegal.

Electronic devices

Most modern electronic equipment is shielded from radio frequency (RF) signals. However, electronic equipment might not be shielded against the RF signals from your wireless Pocket PC.

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, verify that you are using the Pocket PC in accordance with the safety requirements associated with your particular pacemaker, which might include the following:

Always keep the Pocket PC more than 20 cm (7 inches) from the pacemaker when the Pocket PC wireless radio is turned on.

Do not carry the Pocket PC in a breast pocket.

If you have any reason to suspect that interference is taking place, turn the Pocket PC wireless radio and the Bluetooth radio off immediately.

Hearing aids

Some digital wireless devices might interfere with some hearing aids. In the event of such interferences, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives.

Other medical devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician might be able to assist you in obtaining this information.

Turn your Pocket PC wireless radio and Bluetooth radio off in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be using equipment that could be sensitive to external RF energy.

Posted facilities

Turn your Pocket PC wireless radio and Bluetooth radio off in any facility where posted notices so require.

8

2

Installing BlackBerry Connect for Pocket PC

Install or upgrade the BlackBerry Connect program

Setting up the BlackBerry Connect program

Install or upgrade the BlackBerry Connect program

You can upgrade your BlackBerry Connect™ software and keep all your previous BlackBerry® settings and data.

1.Connect your Pocket PC to your computer.

2.On your computer, double-click the Setup.exe file.

Note: The Setup.exe file might be located on your service provider’s web site or on the installation CD that accompanied your Pocket PC. Contact your service provider for more information.

3.Click Next.

4.Click Install.

5.If prompted, on the Installing Applications screen, click Yes.

6.Check the Pocket PC screen for additional prompts.

Tip: If you have difficulty upgrading your BlackBerry Connect software, reset your Pocket PC and then perform the upgrade. See the documentation that accompanied your Pocket PC for information about resetting your Pocket PC.

Warning: Research In Motion® (RIM®) recommends that, after you install the BlackBerry Connect program, you do not use any thirdparty backup tools or wireless synchronization tools to back up or synchronize your device data. Contact your service provider for more information.

You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the BlackBerry Connect program. Your use of third-party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third-party products or services that are provided with RIM’s products and services are provided “as is”. RIM makes no representation, warranty or guarantee whatsoever in relation to the third-party products or services and RIM assumes no liability whatsoever in relation to the third-party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages.

Setting up the BlackBerry Connect program

Depending on your service provider, at least one of the following services is available:

corporate email service using the BlackBerry Enterprise Server®

individual email service using the BlackBerry Internet Service™

BlackBerry Connect for Pocket PC User Guide

System requirements

The appropriate BlackBerry service must be associated with your account or SIM card.

The BlackBerry Connect program must be installed on your Pocket PC.

The Pocket PC must be connected to the wireless network.

Set up the BlackBerry Connect program

1.

On the Pocket PC screen, tap Start > Settings.

 

2.

Tap the System tab.

 

3.

Tap the BlackBerry icon.

 

4.

On the first BlackBerry setup screen, perform one of the following actions:

 

 

 

 

Action

Procedure

 

Turn on wireless calendar synchronization.

> Select the Calendar check box.

 

Turn off wireless calendar synchronization.

> Clear the Calendar check box.

5.

Tap Next.

 

6.

On the second BlackBerry setup screen, tap the Connection drop-down list.

7.

If more than one service is available, tap the service that you want to use.

8.

Tap Next.

 

 

Your personal identification number (PIN) is created, and the BlackBerry Connect program starts.

Tip: To view your PIN, tap the Identity tab.

10

3

Setting up for email using BlackBerry Internet Service

Select a setup option

Create an account

Log in to your account

Set up your account to receive messages from other supported email accounts

Set account options using a desktop web browser

Select a setup option

Scenario

Setup option

You purchased your Pocket PC in a store.

BlackBerry Internet Service (See page 11.)

You want to set up a new supported email account for your Pocket PC.

BlackBerry Internet Service (See page 11.)

You want to set up an existing supported email account for your Pocket PC.

BlackBerry Internet Service (See page 11.)

You want to receive email from your corporate Microsoft® Outlook® or IBM®

BlackBerry Enterprise Server (See page 15.)

Lotus Notes® email account and a system administrator is managing a BlackBerry

 

Enterprise Server within your company.

 

 

 

Create an account

You must create a BlackBerry Internet Service account to begin using the BlackBerry Connect program on your Pocket PC. The account that you create supplies the default email address for your Pocket PC.

1.Verify that your Pocket PC is connected to the wireless network.

2.On the status bar, tap the BlackBerry icon.

3.Tap Email Setup.

Note: If you do not subscribe to a service that supports email setup using the BlackBerry Internet Service, the Email Setup menu item does not appear.

4.On the Sign In screen, tap Create Your Account.

5.Tap Continue.

6.Read the legal terms and conditions carefully. Perform one of the following actions:

Action

Procedure

Accept the legal terms and conditions and continue the setup process.

>

Tap I Agree.

Decline the legal terms and conditions and stop the setup process.

>

Tap I Disagree.

 

 

 

BlackBerry Connect for Pocket PC User Guide

7.Type your account information.

User ID: Type a user ID. This user ID will be your login name and the first part of the default email address for your Pocket PC.

Friendly Name: Type a name to appear in the From field of messages that you send. If you do not type a name, your email address appears in the From field.

Password: Type a login password. Passwords must contain between 4 and 16 characters, and they cannot contain accented characters. Passwords are case-sensitive.

Re-enter Password: Retype your password.

Note: Write down your user ID and password and keep the information in a safe place. You must type this information every time that you log in to your account.

8.Select a secret question. If you forget your password, you are prompted with this question.

9.Tap Submit.

10.Tap Done.

11.Perform one of the following actions:

Action

Procedure

Set up your account to receive messages from other supported email

>

Tap Add Account. See “Set up your account to receive

accounts.

 

messages from other supported email accounts” on page

 

 

12 for more information.

Log in to your account without adding other supported email accounts.

>

Tap Continue.

 

 

 

Tip: If you have difficulty creating your BlackBerry Internet Service account, try creating your account using a desktop web browser. See “Set account options using a desktop web browser” on page 13 for more information.

Log in to your account

1.Verify that your Pocket PC is connected to the wireless network.

2.On the status bar, tap the BlackBerry icon.

3.Tap Email Setup.

4.On the Sign In screen, type your account information.

5.Tap Submit.

Set up your account to receive messages from other supported email accounts

Set up your BlackBerry Internet Service account to retrieve messages from another supported email account and deliver them to your Pocket PC. Add up to ten different supported email accounts.

Note: Depending on your Internet service provider (ISP) or system administrator, you might not be able to add certain third-party email accounts.

12

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