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“keyboard” Apple logo (Option-Shift-K) for commercial
purposes without the prior written consent of Apple
may constitute trademark infringement and unfair
competition in violation of federal and state laws.
Every effort has been made to ensure that the
information in this manual is accurate. Apple is not
responsible for printing or clerical errors.
Apple
1 Infinite Loop
Cupertino, CA 95014-2084
408-996-1010
www.apple.com
Apple, the Apple logo, AirPort, Final Cut Pro, FireWire,
iCal, iDVD, iLife, iMac, iMovie, iPhoto, iPod, iTunes, Mac,
the Mac logo, Mac OS, and Macintosh are trademarks of
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SuperDrive, and Tiger are trademarks of Apple
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the Bluetooth SIG, Inc. and any use of such marks by
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Intel and Intel Core are trademarks or registered
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®
is a U.S. registered trademark.
Page 3
Other company and product names mentioned herein
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Simultaneously published in the United States and
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Page 4
5
Page 5
Contents
9 Chapter 1: Getting Started
10
What’s in the Box
11
Setting up Your iMac
15
Next Steps
18
Putting Your iMac to Sleep or Shutting It Down
19 Chapter 2: Getting to Know Your iMac
20
Front View A
22
Front View B
24
Back View A
26
Back View B
28
Learning About Mac OS X
29
Getting Answers Using Mac Help
30
Customizing Your Desktop and Setting Your Preferences
31
Connecting a Printer
32
Keeping Your Software Up to Date
33
Connecting to a Network
33
Using the Internet
Page 6
34
Transferring Files to Another Computer
35
Using Applications
35
When an Application Doesn’t Respond
37 Chapter 3: Using Your iMac
38
Using Mighty Mouse
41
Keyboard Controls
42
Using the Apple Remote and Front Row
47
Using the Built-in iSight Camera
51
Understanding AirPort Extreme Wireless Networking
52
Using Bluetooth Wireless Technology
54
Connecting to an Ethernet Network
55
Using Audio Devices
57
Connecting External Displays, Televisions, and Video Devices
59
Using High-Speed Universal Serial Bus (USB) 2.0
61
Connecting FireWire Devices
63
Using Your Optical Drive
68
Securing Your iMac
69 Chapter 4: Installing Memory
70
Installing Additional Memory
77
Making Sure Your iMac Recognizes the New Memory
6
Contents
Page 7
79 Chapter 5: Troubleshooting
80
Problems That Prevent You from Using Your iMac
82
Reinstalling the Software That Came with Your iMac
83
Other Problems
86
Locating Your Product Serial Number
87
Using Apple Hardware Test
89 Appendix A: Specifications
91 Appendix B: Safety, Use, and Care Information
91
Safety Instructions for Setting Up and Using Your iMac
93
Connectors and Ports
94
Laser Information
94
High-Risk Activities Warning
95
Avoid Hearing Damage
95
Understanding Ergonomics
98
Cleaning Your iMac
98
Carrying Your iMac
98
Apple and the Environment
Contents
7
Page 8
99 Appendix C: Connecting to the Internet
101
Gathering the Information You Need
10 3
Using Network Setup Assistant to Connect
10 4
Troubleshooting Your Connection
10 7
Communications Regulation Information
111 Index
8
Contents
Page 9
1
Getting Started
Congratulations on purchasing your new iMac.
This chapter contains instructions for setting up
your computer.
Your iMac has been designed so that you can set it up quickly and start using it right
away. If you have never used an iMac or are new to Macintosh computers, read this
section for instructions on getting started.
Important:
before you plug your computer into a wall socket.
If you are an experienced user, you may already know enough to get started. Make
sure you look over the information in Chapter 2, “Getting to Know Your iMac,” to find
out about the new features of this iMac.
Before you set up your iMac, remove any protective film from the outside of your
computer.
Read all of the installation instructions and safety information (see page 91)
1
9
Page 10
What’s in the Box
Your iMac comes with an Apple keyboard, a Mighty Mouse, an Apple Remote, and an
AC power cord.
10Chapter 1
AC power cord
Getting Started
Keyboard
U
N
E
M
Apple Remote
Mighty Mouse
Page 11
Setting up Your iMac
Follow the steps on the next couple of pages to set up your iMac.
Step 1: Pass the power cord through the hole in the stand and plug it into the
power port on the back of your iMac.
Chapter 1
Getting Started
11
Page 12
Step 2: To access the Internet or a network, connect one end of an Ethernet cable
to the iMac and the other end to a cable modem, DSL modem, or a network.
G
If you are joining or setting up a wireless network, see Appendix C, “Connecting to the
Internet,” on page 99.
12Chapter 1
Getting Started
Page 13
Step 3: Connect the keyboard and mouse cables.
d
d
d
Using a Wireless Keyboard and Mouse
If you purchased an Apple Wireless Keyboard and Apple Wireless Mouse with your
iMac, see the instructions that came with the keyboard and mouse to set them up and
use them with your computer.
Chapter 1
Getting Started
13
Page 14
Step 4: Press the power (®
®
14Chapter 1
Getting Started
) button to turn on your iMac.
Page 15
Next Steps
The first time you turn on your iMac, Setup Assistant starts. Setup Assistant helps you
enter your Internet and email information and set up a user on your iMac. If you
already have a Mac, Setup Assistant can help you automatically transfer files,
applications, and other information from your previous Mac to your new iMac.
Transferring Information to Your iMac
Setup Assistant makes it easy to copy your saved settings, files, and folders from your
old Mac. It shows you exactly how to connect your old Mac to your new Mac to
migrate your network settings, user accounts, documents, photos, applications, and
more. Setup Assistant uses FireWire to transfer your files to your new Mac quickly and
easily—just follow the onscreen instructions.
You need the following to transfer information:
Â
A standard FireWire cable (6-pin to 6-pin)
Â
Your old Mac must have Mac OS X version 10.1 or later installed
Â
Your old Mac must have built-in FireWire and support FireWire Target Disk Mode
Setup Assistant takes you through the process of transferring your information and
doesn’t affect the information on your other Mac. Setup Assistant can transfer:
Â
User accounts, including preferences and email
Â
Network settings
Â
Applications folder
Â
Files and folders on your main hard disk
Â
Files and folders on other hard disks
Chapter 1
Getting Started
15
Page 16
If you don’t use Setup Assistant to transfer information when you first start up your
iMac, you can do it later using Migration Assistant. Open the Applications folder, open
Utilities, and double-click the Migration Assistant icon.
Note:
If you transfer information later using Migration Assistant, make sure FileVault is
turned off on the older computer. To turn off FileVault, choose Apple (
Preferences, click Security, and follow the onscreen instructions.
Setting Up Your iMac for the Internet
If you didn’t transfer your network settings, Setup Assistant can also take you
through the process of setting up your iMac to connect to the Internet. For home
users, Internet access requires an account with an Internet service provider (ISP).
Fees may apply. If you have an Internet account, see Appendix C, “Connecting to the
Internet,” on page 99 for information you’ll need to enter.
16Chapter 1
Getting Started
) > System
Page 17
More Information
If you would like more information, see the following:
To learn about...
Shutting down your iMac or
putting it to sleep
Using the different parts of
your iMac and performing
some common tasks
Finding the additional
information available in the
onscreen help
Using a specific feature of your
iMac or connecting a digital
device
Installing memory Chapter 4, “Installing Memory,” on page 69.
Troubleshooting your iMac if
you have a problem
Chapter 1
Getting Started
See...
“Putting Your iMac to Sleep or Shutting It Down” on page 18.
Chapter 2, “Getting to Know Your iMac,” on page 19.
“Getting Answers Using Mac Help” on page 29.
Chapter 3, “Using Your iMac,” on page 37.
Chapter 5, “Troubleshooting,” on page 79.
17
Page 18
Putting Your iMac to Sleep or Shutting It Down
When you have finished working with your iMac, you can put your computer to sleep
or shut it down.
Put Your iMac to Sleep
If you will be away from your iMac for less than a few days, put the computer to sleep.
When your iMac is in sleep, its screen is dark and a small white light below the lowerright corner of the display pulsates. You can quickly wake your iMac and bypass the
startup process.
To put your iMac to sleep quickly, do one of the following:
Â
Choose Apple (
Â
Press the power (®
Â
Choose Apple (
Â
Press and hold the Play/Pause (’
To wake your iMac, press any key on the keyboard or any button on the Apple Remote.
When the iMac wakes from sleep, your applications, documents, and computer settings
are exactly as you left them.
Shut Down Your iMac
If you won’t be using your iMac for more than a few days, shut it down. Choose
Apple (
) > Shut Down.
) > Sleep.
) button on the back of the iMac.
) > System Preferences, click Energy Saver, and set a sleep timer.
) button on the Apple Remote for 3 seconds.
Warning:
disk is spinning can damage the hard disk, causing loss of data or the inability to start
up from the hard disk.
18Chapter 1
Shut down your iMac before moving it. Moving your iMac while the hard
Getting Started
Page 19
2
Getting to Know Your iMac
2
This chapter gives you some basic information you’ll
need to know about your iMac.
Read on for an overview of the different parts of your iMac and the features of
Mac OS X, including information about common tasks such as getting answers when
you need help, customizing the way your desktop looks, connecting to a printer, using
the Internet, and more.
For the Latest Information
Because Apple frequently releases new versions and updates to its system software,
images shown in this book may be slightly different from what you see on your screen.
The Apple website, at www.apple.com, links you to the latest Apple news, free
downloads, and online catalogs of software and hardware for your iMac.
You can also find the manuals for many Apple products and technical support for all of
Apple’s products on the Apple Service & Support website at www.apple.com/support.
19
Page 20
Front View A
20Chapter 2
Getting to Know Your iMac
Slot-loading
optical disc drive
Built-in
speakers
Power indicator
light
Remote rest
Volume controls
-
Media Eject key
C
Mighty MouseApple Remote
Page 21
Chapter 2
Slot-loading optical disc drive
Your iMac has a SuperDrive, which can read CD-ROM discs, photo CDs, standard
audio discs, DVD discs, and DVD movies. The SuperDrive can also write music,
documents, and other digital files to CD-R, CD-RW, DVD±R, DVD±RW, and DVD+R
Double Layer (DL) discs.
Built-in speakers
Listen to music, movies, games, and multimedia.
Power indicator light
A white light indicates your iMac is in sleep. When your iMac is on, this light is off.
Remote rest
On the right side of your iMac under the optical disk drive there’s an internal
magnet so you can stow the Apple Remote when you’re not using it.
Apple Keyboard
Adjust the volume or eject a disc using keyboard controls.
Mighty Mouse
Use the programmable, multibutton mouse with its innovative scroll ball to click,
squeeze, and scroll through documents, web pages, or other content.
Apple Remote
Control your music, photos, and videos from across the room with the easy-touse 6-button remote and Front Row.
Getting to Know Your iMac
21
Page 22
Front View B
Built-in
microphone
Built-in
infrared (IR)
receiver
Ambient light
sensor
Built-in
speakers
USB ports
d
Apple
Keyboard
22Chapter 2 Getting to Know Your iMac
Built-in
iSight camera
Camera
indicator light
Page 23
Camera indicator light
A green indicator light illuminates when the camera on your iMac is displaying
video or when Photo Booth is open.
Built-in iSight camera
Video conference with friends, family, and colleagues over broadband using the
iChat AV application or snap pictures with the Photo Booth application.
-
d
Chapter 2 Getting to Know Your iMac23
Built-in microphone
Record sounds directly on your iMac or talk with friends live over broadband
using the included iChat AV application.
Built-in infrared (IR) receiver
Use your Apple Remote and the built-in IR receiver to work seamlessly with
your iMac.
Ambient light sensor
Detects a room’s ambient light and automatically adjusts the brightness of the
power indicator light, according to the light available, when the iMac is in sleep.
Built-in speakers
Listen to music, movies, games, and multimedia.
Two USB (Universal Serial Bus) 1.1 ports on the Apple Keyboard
Connect low-power USB 1.1 devices, such as your mouse, to your iMac
computer’s keyboard. (There are also three high-speed USB 2.0 ports on the
back of your iMac.)
Page 24
Back View A
Mini-DVI port
£
Ethernet port
G
(10/100/1000Base-T)
Audio line-in port
,
f
Headphone out/
optical
out
optical audio
out port
USB 2.0 ports (3)
d
FireWire 400 ports (2)
H
24Chapter 2 Getting to Know Your iMac
Page 25
£
G
,
f
d
H
Chapter 2 Getting to Know Your iMac25
Mini-DVI (video out) port
Use a Mini-DVI to DVI Adapter to connect your iMac to an Apple flat-panel
display or other display that has a DVI connector. Connect to an external monitor
or projection device that uses a VGA connector with a Mini-DVI to VGA Adapter.
You can also use a Mini-DVI to Video Adapter for composite and S-video support
to connect to a TV, VCR, or other video device. Adapters are available at
www.apple.com/store.
Ethernet port (10/100/1000Base-T)
Connect to a high-speed 10/100/1000Base-T Ethernet network, connect a DSL or
cable modem, or connect to another computer and transfer files. The Ethernet
port automatically detects other Ethernet devices.
Audio line-in port
Input audio to your iMac from a line-level microphone or other audio equipment.
Headphone out/optical audio out port
Connect headphones or other sound output devices. Or connect your iMac to a
receiver, home theater system, or other digital audio equipment using an optical
audio cable with a mini-plug jack.
Three USB (Universal Serial Bus) 2.0 ports
Connect a modem, iPod, printer, disk drive, digital camera, joystick, and more to
your iMac.
Two FireWire 400 ports
Connect high-speed external devices, such as a digital video camera or an
external storage device.
Page 26
Back View B
26Chapter 2 Getting to Know Your iMac
Power port
Security slot
Power button
®
Memory access
Page 27
≤
®
Z
◊
Chapter 2 Getting to Know Your iMac27
Power port
Connect your iMac computer’s power cord.
Security slot
Attach a lock and cable to prevent theft (available at www.apple.com/store).
Power button
Turn on your iMac or put it to sleep. Press and hold to reset during
troubleshooting.
Memory access
Your iMac comes with at least 512 megabytes (MB) of 667 MHz, PC2-5300 Double
Data Rate 2 (DDR2) SO-DIMMs. You can add more memory to your iMac, up to a
total of 2 GB. For more information about installing memory, see “Installing
Additional Memory” on page 70.
AirPort Extreme wireless technology (inside)
Connect to a wireless network using the built-in AirPort Extreme technology in
your iMac.
Bluetooth® 2.0+EDR wireless technology (inside)
Connect wireless devices, such as Bluetooth mobile phones, PDAs, printers, and
the Apple Wireless Keyboard and Apple Wireless Mouse (you can purchase an
Apple Wireless Keyboard and Mouse at www.apple.com/store).
Page 28
Learning About Mac OS X
Your iMac comes with Mac OS X “Tiger” and the award-winning iLife suite of
applications. You can learn more about Mac OS X and iLife in the Welcome to Tiger
booklet that came with your iMac. Also open Mac Help (see page 29) and browse the
information there. You’ll find plenty of information for new users, experienced users,
and people switching to the Mac. If you experience any problems while using
Mac OS X, see the troubleshooting tips in the back of this book or choose Help >
Mac Help from the menu bar at the top of the screen.
Mac OS X includes:
 Spotlight, a powerful search engine that automatically indexes all of your files
 Dashboard, an interface for putting handy “widgets” or mini-applications at your
fingertips
 Exposé, which tiles and neatly displays all your open applications
For information about software applications compatible with Mac OS X, or to read
more about Mac OS X, check the Mac OS X website at www.apple.com/macosx.
28Chapter 2 Getting to Know Your iMac
Page 29
Getting Answers Using Mac Help
Most of the information about using your iMac is available in Mac Help.
To open Mac Help:
1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen).
2 Choose Help > Mac Help (click the Help menu in the menu bar and choose Mac Help).
3 Click in the search field, type a question, and press Return on your keyboard.
Chapter 2 Getting to Know Your iMac29
Page 30
Customizing Your Desktop and Setting Your Preferences
You can quickly make your desktop look the way you want using System Preferences.
Choose Apple () > System Preferences from the menu bar.
As you get to know your iMac, explore the other system preferences. System
Preferences is your command center for most settings on your iMac. For more
information, choose Help > Mac Help and search for “System Preferences” or for the
name of a specific preference.
30Chapter 2 Getting to Know Your iMac
Page 31
Connecting a Printer
You can connect most printers using a USB cable; others require a network connection,
such as Ethernet. If you have an AirPort Express or AirPort Extreme Base Station, you
can connect a USB printer to the base station (instead of connecting it to your
computer) and print wirelessly. Follow the instructions that came with your printer to
install any required software and connect the printer. The drivers for most printers are
built into Mac OS X.
After you connect a printer, your computer usually detects it automatically and adds it
to the list of available printers. You may need to know the network name or address of
a printer connected to a network before you can print to it.
To set up a printer:
1 Open System Preferences and click the Print & Fax icon.
2 Click Printing and then click the Add (+) button to add a printer.
3 Select the printer you want to use, and then click Add.
4 Use the Add (+) button and the Remove (–) button to choose the printers that appear
in the printer list.
Monitoring Printing
After you send a document to a printer, you can monitor printing, including halting
your print job or putting it temporarily on hold. To monitor printing, click the printer
icon in the Dock to open the printer window. You can now see the print jobs in the
print queue and work with them.
For more information, open Mac Help and search for “printing.”
Chapter 2 Getting to Know Your iMac31
Page 32
Keeping Your Software Up to Date
You can connect to the Internet and automatically download and install the latest free
software versions, drivers, and other enhancements from Apple.
When you are connected to the Internet, Software Update checks Apple’s Internet
servers to see if any updates are available for your computer. Your iMac is set to
automatically check once a week but you can set it to check daily or monthly. You can
also check for updates manually.
To check for updated software:
1 Open System Preferences.
2 Click the Software Update icon and follow the directions on the screen.
32Chapter 2 Getting to Know Your iMac
Page 33
 For more information, search for “Software Update” in Mac Help.
 For the latest information about Mac OS X, go to the Mac OS X website at
www.apple.com/macosx.
Connecting to a Network
If you want to connect your iMac to an Ethernet network, a cable modem, a DSL
modem, or a wireless network, see “Connecting to an Ethernet Network” on page 54
and “Understanding AirPort Extreme Wireless Networking” on page 51 for information
about setting up an Ethernet or AirPort connection. You can also open Mac Help and
search for “Ethernet” or “AirPort.”
Using the Internet
When you first set up your iMac, Setup Assistant helped you connect to the Internet.
If you need to change to a different type of connection, such as a DSL or cable modem,
Ethernet local area network (LAN), or an AirPort Extreme or other wireless network, you
can find more information in Appendix C, “Connecting to the Internet,” on page 99.
Chapter 2 Getting to Know Your iMac33
Page 34
Transferring Files to Another Computer
You have several ways to transfer files or documents to or from your iMac.
 You can easily transfer files using Setup Assistant. For more information, see
“Transferring Information to Your iMac” on page 15.
 You can transfer files via the Internet using .Mac or another Internet account. Go to
www.mac.com for more information.
 If your iMac is connected to an Ethernet network, you can transfer files to another
computer on the network. To access another computer or server, open a Finder
window and click Network. Or if you know the name or network address of the
computer, choose Go > Connect to Server from the Finder menu bar.
 You can create a small Ethernet network by connecting an Ethernet cable from your
iMac to another computer’s Ethernet (G) port. For more information, open Mac Help
and search for “connecting two computers.”
 You can also connect to another Mac using a FireWire cable. Your iMac appears as a
disk drive on the other computer and you can transfer files. For information about
using FireWire to transfer files, open Mac Help and search for “transferring files with
FireWire.”
 You can connect to an AirPort wireless network to transfer files. For more information,
see “Understanding AirPort Extreme Wireless Networking” on page 51.
For more information about transferring files and documents, open Mac Help and
search for “transferring files” or for the type of connection you need.
34Chapter 2 Getting to Know Your iMac
Page 35
Using Applications
Your iMac comes with iLife applications and other software applications for sending
email, surfing the Internet, chatting online, organizing music and digital photos,
making movies, and much more. For information about these applications, open the
application, then open Mac Help for the application.
When an Application Doesn’t Respond
On rare occasions, an application may “freeze” on the screen. Mac OS X provides a way
to quit an application that’s not responding without restarting your iMac. Quitting a
frozen application may allow you to save your work in other open applications.
To force an application to quit:
1 Press Command (x)-Option-Esc or choose Apple () > Force Quit.
The Force Quit Applications dialog appears with the application selected.
2 Click Force Quit.
The application quits, leaving all other applications open.
Chapter 2 Getting to Know Your iMac35
Page 36
Page 37
3 Using Your iMac
This chapter provides instructions for using the
many built-in features and capabilities of your iMac,
so you can get the most out of your computer.
Here are some of the features you can explore with your new iMac:
 Click, roll, squeeze, and scroll with the Mighty Mouse
 Use the Apple Remote and Front Row to enjoy music, photos, and videos
from across the room
 Snap pictures with Photo Booth and the built-in iSight camera
 Hold a video chat with iChat AV and the built-in iSight camera
 Create a video with iMovie HD and the built-in iSight camera
 Use the built-in AirPort Extreme technology for wireless networking
 Connect printers and other peripherals to the USB 2.0 (d) ports
 Import video from a video camera or add external hard disks to the
FireWire (H) ports
 Mirror or extend your desktop to a TV, display, or projector using the mini-DVI
video (£) port
 Burn DVDs or CDs with the SuperDrive
3
37
Page 38
To learn what you can do with your iMac, start with the information in this chapter.
Information can also be found in Mac Help and on the iMac Support website at
www.apple.com/support/imac/.
Using Mighty Mouse
Your iMac comes with Mighty Mouse, which has touch-sensitive technology under the
top shell to detect where you’re clicking. Mighty Mouse also has force-sensing buttons
on the sides, which let you squeeze the mouse between your thumb and finger, to
activate Dashboard, Exposé, or other customizable features. You can configure the right
or left button as the primary button and you can use the scroll ball to move anywhere
inside a document, without lifting a finger.
Left button
Scroll ball (button)
Side button
38Chapter 3 Using Your iMac
Right button
Side button
Page 39
Configuring Mighty Mouse
Mighty Mouse is preconfigured to launch Dashboard from the scroll ball button and
Exposé from the side buttons, but you can configure a number of custom options:
 Configure the scroll ball button to launch Application Switcher, then move from one
task to another with a scroll.
 Set any button to start a new Spotlight search and find what you’re looking for.
 Change the side buttons from displaying all windows in Exposé to displaying only
the windows in the current application.
 Open any application you choose from any button on Mighty Mouse—just select
“other” from the button pop-up menu and browse for applications in the Finder.
 Designate either top-shell button as your primary button.
Open the Keyboard & Mouse preferences to set up Mighty Mouse as a one-button
mouse or configure it as a multibutton mouse. You’ll see pop-up button menus, plus
tracking, scrolling, and double-clicking controls. You can choose your primary and
secondary button designation, reassign which applications you want to open with
Mighty Mouse, and customize your scrolling capability.
Chapter 3 Using Your iMac39
Page 40
To open Keyboard & Mouse preferences:
1 Choose Apple (K) > System Preferences.
2 Click Keyboard & Mouse, and then click Mouse.
More Information About Mighty Mouse
More information about configuring and using your Mighty Mouse is available in
Mac Help. Choose Help > Mac Help and search for “Mighty Mouse.”
40Chapter 3 Using Your iMac
Page 41
Keyboard Controls
Use your keyboard to perform actions such as adjusting the volume or ejecting a disc.
Mute key Media Eject key
Volume Down key Volume Up key
Press the F15 key on your keyboard to increase the brightness of the display; press F14
to decrease brightness. Use Exposé to manage the windows on your screen. To see all
your open windows at once, press F9. To see all the windows open in the current
application, press F10. To hide the open windows and see the desktop, press F11.
In addition to using the Apple Remote to control Front Row (see page 42), you can use
your keyboard. The following keys correspond to the buttons on the Apple Remote:
Keyboard equivalentApple Remote button
Command (x) - EscEnter Menu (»)
EscExit Menu (»)
Space or ReturnSelect/Play/Pause (’)
Up arrow (Ò)Volume Up/menu up (∂)
Down arrow (¬)Volume Down/menu down (D)
Right arrow (˚)Next/Fast forward (‘)
Left arrow (k)Previous/Rewind (])
Chapter 3 Using Your iMac41
Page 42
To leave Front Row and return to the Finder, press any alphabetic key on the keyboard.
To find keyboard shortcuts for other procedures and applications, choose Help > Mac
Help from the menu bar and search for “keyboard shortcuts.” For more information
about the Apple Remote, see “Using the Apple Remote and Front Row” next.
Using the Apple Remote and Front Row
Your Apple Remote works with the Front Row application and the built-in infrared (IR)
receiver. The IR receiver is located behind the Apple () logo on the front of your iMac.
Magnet
42Chapter 3 Using Your iMac
Page 43
When you are not using the remote, conveniently stow it using the Apple Remote rest,
located on the right side of your iMac as shown in the illustration.
Warning: The iMac contains a small magnet to rest your Apple Remote when it’s not
in use. To preserve the data on an external hard disk, memory card, iPod, or other
magnetic media, avoid bringing them close to the magnet.
The Apple Remote opens Front Row so you can play music from your iTunes music
library, watch photo slideshows and QuickTime movie trailers, play a DVD with DVD
Player, and more—all from across the room.
Your Apple Remote can:
 Open Front Row.
 Navigate through the Music, Photos, Videos, and DVD menus in Front Row.
 Navigate in iTunes, iPhoto, and DVD Player.
 Sleep or wake your iMac.
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To use your Apple Remote:
 Press the Menu (») button to open Front Row.
 Use the Menu (») button to return to the previous menu when you’re navigating
through Front Row.
 Press the Volume Up (∂) and Volume Down (D) buttons to move through the Front
Row menu options or adjust the volume.
 Use the Select/Play/Pause (’) button to select an option from the Front Row menu.
 Press the Select/Play/Pause (’) button to play or pause a song, slideshow, or movie.
 Press the Next/Fast-forward (‘) or Previous/Rewind (]) buttons to skip to the next or
previous song in your iTunes library or the next or previous chapter in a DVD movie.
 Hold down the Next/Fast-forward (‘) or Previous/Rewind (]) buttons to fast-forward
or rewind within a song or a movie.
Volume Up/Menu button
Previous/Rewind button
Volume Down/Menu button
Menu button
44Chapter 3 Using Your iMac
IR window
Next/Fast-forward button
MENU
Select/Play/Pause button
Battery compartment
Page 45
Pairing Your Apple Remote
If you have multiple computers or other devices with built-in IR receivers in a room
(for example, more than one iMac in a home office or lab), you can “pair” your Apple
Remote with a specific computer or device. Pairing sets up the receiving computer or
device so it’s controlled by only one remote.
To pair your Apple Remote with your iMac:
1 Move very close to your iMac (within 3 to 4 inches).
2 Point the Apple Remote at the Apple logo on the front of your iMac.
3 Press and hold the Next/Fast-forward and Menu buttons simultaneously for 5 seconds.
When you’ve successfully paired your Apple Remote with your iMac, a chainlink ()
symbol appears onscreen.
To delete a pairing between the Apple Remote and your iMac:
1 Choose Apple () > System Preferences from the menu bar.
2 Click Security and then click Unpair.
Turning Off IR Reception
You can use Security preferences to turn IR reception on or off.
To turn off IR reception:
 Choose Apple () > System Preferences from the menu bar and click Security.
 Select the “Disable remote control infrared receiver” checkbox.
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Replacing the Apple Remote Battery
The Apple Remote includes a CR 2032 battery, which you can replace when needed.
Press this button with a small blunt object to
partially eject the battery compartment.
U
EN
M
Positive side (+) faces up.
Pull the battery
compartment free.
To replace the battery:
1 Open the battery compartment by pressing the button with a small object, as
described in the illustration above.
2 Pull the battery compartment out and remove the battery.
3 Insert the replacement battery with the positive side (+) facing up.
4 Close the battery compartment.
Warning: Install the battery correctly to avoid risk of an explosion. Align the battery’s
positive pole in the holder and use only the same type of battery as the original.
More Information About the Apple Remote
More information about your Apple Remote is available in Mac Help. Choose Help >
Mac Help and search for “remote.”
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Using the Built-in iSight Camera
Your iMac has a built-in iSight camera that you can use to take pictures with Photo
Booth, create movies with iMovie HD, or video chat with your friends and family over
the Internet using iChat AV.
Microphone
Camera
indicator light
iSight camera
Taking Pictures with Photo Booth
Use Photo Booth to take pictures and add fun visual effects such as sepia, stretch, pop
art, glow, colored pencil, and many more.
To take a picture with Photo Booth:
1 Click the Photo Booth icon in the Dock (or choose Applications > Photo Booth) to open
Photo Booth and turn on the iSight camera.
The green indicator light next to the camera tells you it’s on.
2 Select an effect to apply to your picture, if you like.
3 Click the Camera icon below the image to take a picture.
Save your photo in your iPhoto library, email it to your friends, or save it as your iChat
buddy picture.
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To use a picture as your buddy picture or account picture:
1 Open Photo Booth and take a picture.
2 Select the picture you’d like to use as your buddy or account picture.
3 Click the Buddy Picture or Account Picture icon to automatically update your picture.
More information about Photo Booth is available in Mac Help. Choose Help >
Mac Help, then choose Library > Photo Booth Help.
Using Your iSight Camera with iMovie HD
You can capture live video from your built-in iSight camera directly into iMovie HD.
To capture live video:
1 Open iMovie HD by clicking its icon in the Dock (or choose Applications > iMovie HD).
2 Click the mode switch to set iMovie HD to built-in camera mode.
Mode switch
3 Click the camera icon to the left of the mode switch and choose Built-in iSight from the
pop-up menu.
4 Click the “Record With iSight” button in the iMovie monitor to begin recording.
The video you see in the iMovie monitor is recorded as a clip in the iMovie Clips pane.
5 Click the “Record With iSight” button again to stop recording.
You can record video as long as your iMac has enough disk space to hold it.
More information about iMovie HD is available in Mac Help. Choose Help > Mac Help,
then choose Library > iMovie HD Help from the menu bar.
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Video Conferencing with iChat AV
Open iChat AV and click on the video icon to turn on the iSight camera. The green
indicator light tells you iSight is on. Click the video icon of a buddy and you’re ready to
video conference with other iChat AV users in real-time full-motion video. Your iMac
also has a built-in microphone, so you have both voice and video for your iChat AV
video conference.
To use iSight to video conference, you must have the following:
 A .Mac, America Online (AOL), or AOL Instant Messenger (AIM) account
(required for iChat AV)
 A broadband Internet connection using a DSL or cable modem, or a local
area network (LAN). You can’t use a dial-up Internet connection.
 Someone to video conference with (for example, you can video conference with
other iChat AV, AOL, or AIM users)
To start a video conference:
1 Open iChat AV.
2 Click the Camera button next to a buddy in your buddy list.
The green indicator light lets you know you are displaying video. Clicking the camera
button sends an invitation to your buddy to accept your video request and lets you
preview how you look on camera. When a buddy accepts your invitation, you can see
the buddy on your screen and you appear on your buddy’s screen.
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Video Conferencing with More Than One Buddy
You can video conference with up to three buddies at once. One buddy “hosts” the
video conference, and the others participate.
To start a video conference with more than one buddy:
1 Open iChat AV.
2 Hold down the Command (x) key while you select the buddies you want to invite.
3 Click the Camera button at the bottom of your buddy list.
Turning Off the iSight Camera
To turn off iSight, close the active iChat window. The green indicator light turns off
showing that the camera is off and video has stopped.
Using Your Picture as Your Buddy Picture
You can take a picture of yourself using the built-in iSight and use it as your buddy
picture. People who have placed you in their buddy lists see your picture.
To set your buddy picture:
1 Open iChat AV.
2 Choose Buddies > Change My Picture.
3 Click the Camera button and say “cheese.”
You can also use Photo Booth to take a buddy picture. Select a picture you’ve taken in
Photo Booth and click the Buddy Picture icon to automatically update your iChat
buddy picture. For more information, see page 47.
More information about iChat AV is available in Mac Help. Choose Help > Mac Help,
then choose Library > iChat AV Help.
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Understanding AirPort Extreme Wireless Networking
Your iMac has built-in AirPort Extreme technology, which offers an easy and affordable
way to provide wireless Internet access. AirPort uses wireless local area network (LAN)
technology for wireless communication between multiple computers. You can access
the Internet, transfer files, play multiplayer games, and more.
AC outlet AirPort Express AirPort antenna
DSL or cable
modem
Connection to
the Internet
How AirPort Provides Wireless Internet Access
With AirPort Extreme technology, your iMac makes a wireless connection to an AirPort
Express or AirPort Extreme Base Station, which is connected to the Internet via a
telephone line or a DSL modem or cable modem.
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Note: You need an AirPort Express or AirPort Extreme Base Station and Internet access
(fees may apply). Some Internet service providers aren’t compatible with AirPort. Range
may vary with site conditions.
More Information About AirPort
To purchase an AirPort Express or AirPort Extreme Base Station, visit an Apple
Authorized Reseller, an Apple Store retail location, or the online Apple Store at
www.apple.com/store.
More information about AirPort is available in AirPort Help. Choose Help > Mac Help,
then choose Library > AirPort Help. You can also find information on the Apple AirPort
website at www.apple.com/airport.
Using Bluetooth Wireless Technology
Your iMac comes with built-in Bluetooth 2.0+EDR (enhanced data rate) wireless
technology. Bluetooth lets you make short-range wireless connections between
computers, personal digital assistants (PDAs), mobile phones, camera phones, printers,
digital cameras, and wireless input devices, such as the Apple Wireless Keyboard and
Apple Wireless Mouse (available for purchase at www.apple.com/store).
Bluetooth wireless technology eliminates the need for many cables that traditionally
connect devices together. Bluetooth enabled devices can connect to each other
wirelessly at a distance of up to 10 meters (33 feet).
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With Bluetooth wireless technology, you can do the following:
 Exchange files between Bluetooth enabled computers and devices, even Mac to PC.
 Synchronize data between your iMac and a Bluetooth enabled PDA. Using iSync,
you can perform a hot sync operation without cables or send your business card or
calendar events directly to a colleague’s PDA.
 Use a Bluetooth wireless printer, keyboard, mouse, or headset.
Setting Up a Bluetooth Device
Before you can share files with other devices or use a Bluetooth keyboard or mouse,
you need to set up the device to work with your iMac. Once you’ve set up the device,
it is “paired” with your iMac, and you can see it in the Devices pane of Bluetooth
preferences. You need to pair your iMac with the device only once, and the two devices
remain paired until you delete the pairing.
To set up a Bluetooth device:
1 Choose “Set up Bluetooth Device” from the Bluetooth status (◊) menu in the
menu bar.
2 Follow the onscreen instructions for the type of device you want to set up.
Important: If the Bluetooth status (◊) menu isn’t in the menu bar, open System
Preferences and click Bluetooth. Click Settings and then select “Show Bluetooth status
in menu bar.”
To delete a pairing with a device:
1 Open System Preferences and click Bluetooth.
2 Click Devices, and select the device in the list.
3 Click Delete Pairing.
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More Information About Bluetooth Wireless Technology
To get help using Bluetooth technology, open the Bluetooth File Exchange utility
(located in the Utilities folder within the Applications folder) and choose Help >
Bluetooth Help. You can also visit the Apple website at www.apple.com/bluetooth.
Connecting to an Ethernet Network
Your iMac comes with built-in 10/100/1000 megabit per second (Mbps) Base-T (twistedpair) Ethernet networking capability for connecting to a network or to a cable modem
or DSL modem.
G
Ethernet port
(10/100/1000Base-T)
Connecting to a network gives you access to other computers on the network. You
may be able to store and retrieve information, use network printers, modems, and
email, or connect to the Internet. You can also share files between two computers or
set up a small network. Use a 2-pair shielded category 5 (shielded Cat 5) Ethernet cable
to connect to a 10Base-T, 100Base-T, or 1000Base-T Ethernet network. The Ethernet (G)
port on your iMac automatically detects other Ethernet devices.
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More Information About Using Ethernet
More information is available in Mac Help. Choose Help > Mac Help and search for
“Ethernet” or “network.” For information about networking products you can use with
your iMac, see the Macintosh Products Guide at www.apple.com/guide.
Using Audio Devices
Your iMac comes with built-in stereo speakers, a combination headphone out/optical
audio out (f) port, and an analog audio line-in (,) port.
Headphone Out/Optical Audio Out Port
Connect a pair of headphones to the combination headphone out/optical audio
out (f) port and listen to music without disturbing anyone around you. You can also
connect your iMac to an AV receiver using an optical audio cable with a miniplug.
f
optical
out
Headphone out/
optical audio out port
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Audio Line-In Port
You can connect external powered microphones or other audio equipment to the
analog audio line-in (,) port on the back of the iMac for importing audio.
Use the Sound pane of System Preferences to select the audio input or output device
you want to use.
,
Audio line-in port
More Information About Using Audio
More information about using audio is available in Mac Help (see page 29). Choose
Help > Mac Help and search for “audio” or “music.” For information about audio and
music products you can use with your iMac, check the Macintosh Products Guide at
www.apple.com/guide.
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Connecting External Displays, Televisions, and Video Devices
Your iMac has a mini-DVI video out (£) port that you can use with an adapter to
connect an external DVI display, an external VGA display or projector, or a TV, video
projector, or VCR. Refer to the following chart to find the right adapter for your needs.
£
Mini-DVI port
When an external monitor or TV is connected, you can either have the same image
appear on both the iMac display and the external display (known as video mirroring) or
use the external display to extend the size of the Mac OS X desktop (known as
extended desktop mode).
Connecting an External Display, Projector, TV, or VCR
Use the appropriate adapter to connect an external DVI or VGA display or a projector to
your iMac. Your iMac automatically detects the external display.
To connect aUse the
DVI displayApple Mini-DVI to DVI Adapter
VGA display or projectorApple Mini-DVI to VGA Display Adapter
TV, video projector, or VCRApple Mini-DVI to Video Adapter
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To purchase an adapter, visit an Apple Authorized Reseller, an Apple Store retail
location, or the online Apple Store at www.apple.com/store.
To connect an external display or projector:
1 Turn on the external display or projector.
2 Connect the adapter to the video port on the external display or projector.
3 Connect the mini-DVI end of the adapter to the mini-DVI video (£) port on your iMac.
Important: To ensure that your iMac automatically detects the external display or
projector, plug the adapter into the external display or projector first.
4 Use the Displays Preferences to adjust the resolution on the display or projector.
Use the Apple Video Adapter to connect a TV, VCR, or other types of video devices with
composite or S-video ports to your iMac. When you connect a TV, the image appears
on both the iMac and the TV.
To connect a TV or VCR to your iMac:
1 Turn on the external device.
2 Connect the adapter to the composite video port or S-video port on the TV or VCR.
3 Connect the mini-DVI end of the adapter to the mini-DVI video (£) port on your iMac.
4 Use the Displays Preferences to adjust how the images are displayed on the device.
More Information About Using an External Display or TV
More information about using and configuring an external monitor is available in
Mac Help. Choose Help > Mac Help and search for “display.”
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Using High-Speed Universal Serial Bus (USB) 2.0
Your iMac comes with five USB (d) ports (three high-speed USB 2.0 ports on the back
of the iMac and two USB 1.1 ports on the keyboard), which you can use to connect
many types of external devices, including a printer, scanner, iPod, digital camera, game
pad, joystick, keyboard, or floppy disk drive. USB makes it easy to connect a
peripheral—and once you connect it, it’s ready to use.
ddd
USB ports
Using USB Devices
To use a USB device with your iMac, simply connect the device to the USB (d) port on
your iMac. Your iMac automatically accesses the necessary software whenever you
connect a new device.
You can connect USB 1.1 devices and high-speed USB 2.0 devices to the USB 2.0 (d)
ports on the back of your iMac. USB 1.1 devices won’t take advantage of the USB 2.0
higher transfer rate.
Likewise, you can connect USB 2.0 devices to the USB 1.1 (d) ports on your keyboard,
but they may operate at slower speeds.
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Note: Apple has included software to work with many USB devices. When you connect
a USB device, if your iMac cannot find the correct software, install the software that
came with the device or check the manufacturer’s website for the latest software.
Using Multiple USB Devices at the Same Time
If all of your USB ports are being used and you want to connect more USB devices, you
can purchase a USB hub. The USB hub connects to an open USB (d) port on your iMac
and provides additional USB ports (usually four or seven). Most USB hubs also have a
power adapter that should be plugged into an outlet.
USB hub
More Information About USB
More information about USB is available in Mac Help (see page 29). Choose
Help > Mac Help and search for “USB.” You can also find information on the Apple USB
website at www.apple.com/usb.
For information about USB devices available for your iMac, check the Macintosh
Products Guide at www.apple.com/guide.
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Connecting FireWire Devices
Your iMac has two FireWire 400 (H) ports. FireWire lets you easily connect and
disconnect external high-speed devices—such as digital video cameras, printers,
scanners, and hard disks. You can connect and disconnect FireWire devices without
restarting your iMac.
HH
FireWire ports
These are some of the things you can do with FireWire:
 Connect a digital video camera and capture, transfer, and edit high-quality video
directly on your iMac using video-editing software such as iMovie (included with
your iMac), Final Cut Express, or Final Cut Pro.
 Connect an external FireWire hard disk and use it to back up, store, or transfer files.
A FireWire hard disk icon appears on your desktop after you connect the drive to
your iMac.
 Start up from an external FireWire hard disk. Connect an external FireWire disk (with a
valid operating system installed on it), open the Startup Disk pane of System
Preferences, and click the FireWire disk icon (H). Restart your iMac.
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Using FireWire Devices
To use a FireWire device with your iMac, simply connect the device to the FireWire (H)
port. Apple has already included software to work with many FireWire devices. When
you connect a FireWire device, if your iMac cannot find the correct software, you can
install the software that came with the device or check the device manufacturer’s
website for the latest software.
Note: The FireWire (H) port is designed to provide power for FireWire devices (up to a
total of 8 watts). You can connect multiple devices to each other and connect the
“daisy-chain” of devices to the FireWire (H) port on your iMac. In most cases, at most
two devices should get power from the iMac. If you connect more than two devices,
the rest of the devices in the daisy-chain should be powered by separate power
adapters. Connecting more than two FireWire devices that get power from the iMac
may cause problems. If a problem occurs, shut down your iMac, disconnect the
FireWire devices, and restart your iMac.
More Information About FireWire
More information about FireWire is available in Mac Help (see page 29). Choose
Help > Mac Help and search for “FireWire.” You can also find information on the
Apple FireWire website at www.apple.com/firewire.
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Using Your Optical Drive
The optical drive in your iMac is a SuperDrive. Use the SuperDrive to install software
from CDs and DVDs, play music from audio CDs, and play DVD movies. You can also
burn your home movies to make video DVDs that can be played in most home DVD
players. You can burn music CDs that can play in most CD players, and save documents
or other digital files to blank CD-R, CD-RW, DVD±R, DVD±RW, and DVD+R Double Layer
(DL) discs using the Finder. You can store nearly twice as much data (up to 8.54 GB) on
a DVD+R DL disc.
Warning: The SuperDrive in your iMac supports standard circular 12 cm discs.
Irregularly shaped discs or discs smaller than 12 cm are not supported. Noncircular or
small discs may become lodged in the drive. If a disc becomes lodged in the drive,
see the troubleshooting information on page 85.
Note: If you have data on floppy disks, use an external USB floppy disk drive to transfer
the data to your iMac. You can purchase an external USB floppy disk drive from an
Apple Authorized Reseller, an Apple Store retail location, or the online Apple Store at
www.apple.com/store.
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Inserting a CD or DVD Disc
To install or use programs from a CD or DVD disc, follow these steps:
1 Place the disc into the SuperDrive with the label facing you.
2 When the icon for the disc appears on the desktop, the disc is ready to use.
Note: Some DVD discs are two-sided so you can insert them either way.
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Ejecting a Disc
To eject a disc, do one of the following:
 Drag the disc icon to the Trash.
 Press and hold the Media Eject (C) key on the keyboard until the disc ejects.
If you can’t eject the disc, quit any applications that may be using the disc and try
again. If that doesn’t work, restart your iMac while holding down the primary button
on your Mighty Mouse.
Playing DVD Discs
To play a DVD, insert the DVD disc. DVD Player opens and starts playing the disc.
If your iMac is connected to a TV so that you can watch DVD playback on the TV
screen, select NTSC (in the United States) or PAL (in Europe and other regions) in the
Displays pane of System Preferences.
You can easily connect your iMac to your stereo system. Use an optical audio cable
with a miniplug connector (available www.apple.com/store) to connect the
combination headphone out/optical audio out (f) port on your iMac to the optical
audio input port on your stereo receiver.
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Recording CD-R and CD-RW Discs
You can record music on CD-R or CD-RW discs right from your iTunes library.
To record music to a CD-R or CD-RW disc using iTunes:
1 Click the iTunes icon in the Dock.
2 Select the playlist you want to record.
3 Insert a blank disc. (For highest compatibility with CD players, use a CD-R disc.)
4 At the top of the iTunes window, click Burn CD.
To copy your files and folders onto CD-R and CD-RW discs using the Finder:
1 Insert a blank disc in the SuperDrive.
2 In the dialog that appears, enter a name for the disc.
3 Drag files and folders to the disc icon that appears on the desktop.
4 Choose File > Burn Disc, or select the disc and drag it to the Burn Disc icon in the Dock.
More Information About Recording CDs
For information about how to use iTunes to record music files on a CD-R disc,
open iTunes and choose Help > iTunes and Music Store Help. For instructions on using
DVD Player, open DVD Player and choose Help > DVD Player Help.
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Recording Information on a DVD
Your iMac has a SuperDrive, so you can record your own home movies on a blank
DVD+R DL, DVD±RW, or DVD±R disc. You can also record other kinds of digital data
(for example, you can back up your files).
To record data to a DVD disc using the Finder:
1 Insert a blank DVD+R DL, DVD±RW, or DVD±R disc in the drive.
2 In the dialog that appears, enter a name for the disc and select a format.
3 Double-click the DVD icon that appears on the desktop and drag files and folders to it.
4 Choose File > Burn Disc, or select the disc and drag it to the Burn Disc icon in the Dock.
You can also use iDVD to create your own customized DVD. For more information
about how to use iDVD, open iDVD and choose Help > iDVD Help.
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Securing Your iMac
Use a locking cable and the built-in security slot to secure your iMac.
Security slot
You can purchase a locking cable from an Apple Authorized Reseller, an Apple Store
retail location, or the online Apple Store at www.apple.com/store.
For more information about the software security features of your iMac, including user
passwords and file encryption, see Mac Help. Choose Help > Mac Help and search for
“security” or “multiple users.”
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4 Installing Memory
4
This chapter provides information and instructions
about installing memory in your iMac.
Your iMac comes with at least 512 megabytes (MB) of Double Data Rate 2 (DDR2)
Synchronous Dynamic Random Access (SDRAM) memory installed. You can add 512 MB
or 1 gigabyte (GB) memory modules to your iMac for a maximum of 2 GB of memory.
Memory modules must meet the following specifications:
 Small Outline Dual Inline Memory Module (SO-DIMM) format
 667 MHz, PC2-5300, DDR2 compliant (also referred to as DDR2 667)
 Unbuffered and unregistered.
Warning: Apple recommends that you have an Apple-certified technician install
memory. Consult the service and support information that came with your iMac for
instructions about how to contact Apple for service. If you attempt to install memory
and damage your equipment, such damage isn’t covered by the limited warranty on
your iMac.
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Installing Additional Memory
Your iMac has two memory slots, a top slot and a bottom slot, that you access by
removing the door under the stand. You can add an additional 512 MB or 1 GB memory
module to the bottom slot and you can remove the memory module in the top slot to
replace the installed memory.
You can purchase additional Apple memory for your iMac at an Apple Authorized
Reseller, an Apple Store retail location, or the online Apple Store at www.apple.com/
store.
Warning: Always shut down your iMac and remove the power cord before installing
memory. Do not attempt to install memory in the computer while it is plugged in.
Installing Memory in the Bottom Slot
You can add an additional 512 MB or 1 GB memory module to the bottom slot in your
iMac. If you would like to upgrade the memory that’s installed in the top slot, see
“Replacing the Memory in the Top Slot” on page 74.
To install memory in the bottom slot:
1 Turn your iMac off by choosing Apple () > Shut Down.
2 Disconnect all cables and the power cord from your iMac.
3 Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your iMac
and lay it down so that the screen is against the surface and the bottom is facing you.
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4 Raise the stand and use a Phillips #2 screwdriver to loosen the two captive screws on
the memory access door by turning them counter-clockwise.
Raise
stand
Memory
access door
Phillips
screwdriver
5 Remove the memory access door and set it aside.
Chapter 4 Installing Memory71
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Bottom slot
Memory module
Memory module
installed
6 Insert the memory module into the bottom slot with the notch facing left as shown in
the illustration.
7 Press the memory module firmly and evenly into the compartment. You’ll hear a slight
click when the memory is seated correctly.
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8 Replace the memory access door using a Phillips #2 screwdriver to tighten the screws.
Warning: Remember to replace the memory access door after you install memory.
Your iMac won’t function properly without the memory access door.
Raise
stand
Memory
access door
Phillips
screwdriver
9 Holding each side of your iMac, turn the computer right side up, and then reconnect
the cables and power cord.
10 Press the power (®) button on the back of your iMac to turn it on.
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Replacing the Memory in the Top Slot
First, turn your iMac off, disconnect the cables and power cord, lay it down, and
remove the memory access door following the instructions on page 70.
To install memory in the top slot:
1 Pull the two levers on each side of the memory compartment to eject the installed
memory module.
2 Remove the memory module from your iMac.
Memory module
partially ejected
Remove
memory module
Levers
74Chapter 4 Installing Memory
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3 Insert the new memory module into the top slot with the notch facing left as shown in
the illustration.
4 Press the memory module firmly and evenly into the compartment. You’ll hear a slight
click and the levers will close slightly when the memory is seated correctly.
5 Push the levers until they are fully closed.
Levers will
Memory modules
Chapter 4 Installing Memory75
partially close
Page 76
6 Replace the memory access door using a Phillips #2 screwdriver to tighten the screws.
Warning: Remember to replace the memory access door after you install memory.
Your iMac won’t function properly without the memory access door.
Raise
stand
Memory
access door
Phillips
screwdriver
7 Holding each side of your iMac, turn the computer right side up, and then reconnect
the cables and power cord.
8 Press the power (®) button on the back of your iMac to turn it on.
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Making Sure Your iMac Recognizes the New Memory
After installing memory, check whether the computer recognizes the new memory.
To check the memory installed in your iMac:
1 Start up your iMac.
2 When you see the Mac OS desktop, choose Apple () > About This Mac.
Total memory installed
in your iMac
The total includes the amount of memory that originally came with your iMac plus the
new memory you installed. For a more detailed view of the amount of memory
installed in your iMac, open System Profiler by clicking More Info.
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If your iMac doesn’t recognize the memory or it doesn’t start up correctly, shut it down
and check the installation instructions again to make sure that the memory is
compatible with your iMac and that it is installed correctly. If you still have problems,
remove the memory and consult the support information that came with the memory
or contact the vendor who provided the memory.
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5 Troubleshooting
5
Occasionally you may have problems while working
with your iMac. This chapter gives you some
solutions to try when you have a problem.
This chapter provides solutions to problems that prevent you from working with your
iMac, such as a system freeze or an iMac that won’t start up. You can find more
troubleshooting information in Mac Help (see page 29) and on the Apple Service and
Support website at www.apple.com/support.
If you experience a problem with your iMac, there is usually a simple and quick
solution. If you encounter a problem, try to make a note of what you did before the
problem occurred. This will help you narrow down the possible causes of the problem
and then find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application may indicate that the application isn’t compatible
with the version of the Mac OS installed on your iMac.
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 Any new hardware (such as additional memory or a peripheral) that you connected
or installed.
Warning: Do not attempt to open your iMac except to install memory. If your iMac
needs service, consult the service and support information that came with your
computer for instructions about how to contact an Apple Authorized Service Provider
or Apple for service. Your iMac doesn’t have any user-serviceable parts, except the
memory.
Problems That Prevent You from Using Your iMac
If your iMac won’t respond or the pointer won’t move
 First, make sure the mouse and keyboard are connected. Unplug and then plug in
the connectors and make sure they are secure. If you have a wireless keyboard or
mouse, make sure the batteries are fresh.
 If that doesn’t work, try to force problem applications to quit. Hold down the Option
and Command (x) keys and press the Esc key. If a dialog appears, select the
application and click Force Quit. Then save your work in any open applications and
restart your iMac to be sure the problem is entirely cleared up.
 If you are unable to force the application to quit, press and hold the power (®)
button on the back of the iMac for a few seconds to shut down the computer.
 If that doesn’t work, unplug the power cord from the iMac. Then plug the power cord
back in and press the power (®) button on the iMac to turn it on.
If the problem occurs frequently when you use a particular application, check with the
application’s manufacturer to see if the application is compatible with your iMac.
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To get support and contact information for the software that came with your iMac, go
to www.apple.com/guide.
If the problem occurs frequently, you may need to reinstall your system software
(see “Reinstalling the Software That Came with Your iMac” on page 82).
If the iMac freezes during startup or you see a flashing question mark
 Wait a few seconds. If your iMac doesn’t start up after a brief wait, shut it down
by pressing and holding the power (®) button for about 5 seconds, until the iMac
shuts down. Then hold down the Option key and press the power (®) button again
to start up your iMac. When your iMac starts up, click the hard disk icon, then click
the right arrow.
 After the iMac starts up, open System Preferences and click Startup Disk. Select a
local Mac OS X System folder.
 If the problem occurs frequently, you may need to use Disk Utility (located on the
Mac OS X Install Disc 1 that came with your iMac) or reinstall your system software
(see “Reinstalling the Software That Came with Your iMac” on page 82).
If the iMac won’t turn on or start up
 Make sure the power cord is plugged into the iMac and into a functioning
power outlet.
 If that doesn’t work, press the power (®) button and immediately hold down the
Command (x), Option, P, and R keys until you hear the startup sound a second time.
 If you recently installed additional memory, make sure that it is correctly installed and
that it is compatible with your iMac. Check whether removing the memory you
installed allows the iMac to start up (see page 70).
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 If that doesn’t work, unplug the power cord and wait at least 30 seconds. Plug the
power cord back in and press the power (®) button again to start up your iMac.
 If you are still unable to start up your iMac, see the service and support information
that came with your iMac for information about contacting Apple for service.
Reinstalling the Software That Came with Your iMac
Use the software installation discs that came with your iMac to reinstall Mac OS X and
the applications that came with your iMac.
Important: Apple recommends that you back up the data on your hard disk before
restoring software. Apple isn’t responsible for any lost data.
Installing Mac OS X
To install Mac OS X:
1 Back up your important files.
2 Insert the Mac OS X Install Disc 1 that came with your iMac.
3 Double-click “Install Mac OS X and Bundled Software.”
4 Follow the onscreen instructions.
5 After selecting the destination disk for installation, continue following the onscreen
instructions. Your iMac may restart and ask you to insert the next Mac OS X install disc.
Important: The “Erase and Install” option erases the iMac hard disk so you should back
up your important files before installing Mac OS X and other applications.
82Chapter 5 Troubleshooting
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Installing Applications
To install only the applications that came with your iMac, follow the steps below. Your
iMac must first have Mac OS X installed.
To install applications:
1 Back up your important files.
2 Insert the Mac OS X Install Disc 1 that came with your iMac.
3 Double-click “Install Bundled Software only.”
4 Follow the onscreen instructions.
5 After selecting the destination disk for installation, continue following the onscreen
instructions.
Note: To install iCal, iChat, iSync, iTunes, and Safari, follow the “Installing Mac OS X”
instructions above.
Other Problems
If you have trouble opening an application
Determine the type of application you have by selecting the application’s icon and
choosing Get Info from the File menu.
 You can use Universal, Intel, or PowerPC applications with our computer.
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 Classic (or Mac OS 9) applications are not compatible with your computer and do
not open.
If you have a problem with an application
 For a problem with software from a manufacturer other than Apple, contact the
manufacturer. Software manufacturers often provide updates to their software on
their websites.
You can check for and install the latest Apple software using the Software Update
pane of System Preferences. Your iMac is set to automatically check once a week but
you can set it to check daily or monthly. You can also check for updates manually. For
more information, choose Help > Mac Help and search for “software update.”
If you have trouble using AirPort wireless communication
 Make sure you have properly configured the software according to the instructions
that came with your AirPort Extreme Base Station or AirPort Express.
 Make sure the computer or network you are trying to connect to is running and has a
wireless access point.
 Make sure you are within antenna range of the other computer or the network’s
access point. Nearby electronic devices or metal structures can interfere with wireless
communication and reduce this range. Repositioning or rotating the iMac may
improve reception.
 Check the AirPort signal level. There are up to four bars in the AirPort status icon in
the menu bar.
 You may experience network performance problems if a microwave oven, cordless
telephone, or other source of interference is used near your base station. To minimize
interference, move the base station away from the device.
84Chapter 5 Troubleshooting
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 For more information about using and troubleshooting AirPort, choose Help >
Mac Help, then choose Library > AirPort Help.
If you have a problem with your Internet connection
 Make sure your network cable is connected and functioning properly.
 If you are using a dial-up Internet connection, make sure that your telephone cord is
plugged into the port on the external modem (available separately) and not the
Ethernet (G) port.
 See “Connecting to the Internet” on page 99 for information on setting up your iMac
to connect to the Internet. There you will find how to locate your Internet settings
and the contact information for your Internet service provider (if you used Setup
Assistant to get your Internet account).
 See “Troubleshooting Your Connection” on page 104 for more information if you have
a problem with your Internet connection.
If you have trouble ejecting a disc
 Quit any applications that may be using the disc, and then and press the Media
Eject (C) key on your keyboard.
 If that doesn’t work, open a Finder window and click the eject icon next to the
disc icon in the sidebar, or drag the disc’s icon from the desktop to the Trash.
 If that doesn’t work, log out of your user account by choosing Apple menu >
Log Out “User” (your account name appears in the menu), and then press the
Media Eject (C) key on your keyboard.
 If that doesn’t work, restart the iMac while holding down the mouse button.
Chapter 5 Troubleshooting85
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If you have a problem using your iMac or working with the Mac OS
 If the answers to your questions are not in this manual, look in Mac Help for
instructions and troubleshooting information. In the Finder, choose Help > Mac Help.
 Check the Apple Support website at www.apple.com/support for the latest
troubleshooting information and software updates.
If your date and time settings get lost repeatedly
You may need to have the internal backup battery replaced. The battery in your iMac
isn’t user-replaceable. Contact an Apple Authorized Service Provider or an Apple Store
retail location for more information.
Locating Your Product Serial Number
The serial number for your iMac is on the bottom of the stand or you can use System
Profiler to find it. Choose Apple () > About This Mac from the menu bar and then
click More Info. Click the Hardware disclosure triangle to view the serial number.
86Chapter 5 Troubleshooting
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Using Apple Hardware Test
You can use Apple Hardware Test to help determine if there is a problem with your
iMac computer’s hardware.
To use Apple Hardware Test:
1 Disconnect all external devices from your iMac except the keyboard and mouse.
If you have an Ethernet cable connected, disconnect it.
2 Insert the Mac OS X Install Disc 1 that came with your iMac.
3 Restart your iMac and hold down the “D” key as it starts up.
4 Select the language appropriate for your location when the Apple Hardware Test
language chooser screen appears.
5 Press the Return key or click the right arrow button.
6 When the Apple Hardware Test main screen appears (after about 45 seconds), follow
the onscreen instructions.
7 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem may be software-related.
For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on the Mac OS X Install Disc 1.
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A Specifications
A
You can use System Profiler to find out detailed
information about your iMac, such as the amount of
built-in memory, hard disk size, devices connected,
and the product serial number.
To access the information in System Profiler, choose Apple () > About This Mac from
the menu bar and then click More Info.
Appendix
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Click the triangles in the window
to show and hide information in
the different categories.
More information is available on the Internet at www.apple.com/iMac/ and
www.apple.com/support.
90Appendix A Specifications
Page 91
B Safety, Use, and Care
Information
B
For your safety and the safety of your equipment,
follow the rules in this appendix for cleaning and
handling your iMac, as well as the guidelines for
working more comfortably.
Apple products are designed and evaluated to the latest information technology and
audio video equipment safety standards. However, it’s important to follow the safety
instructions on the product and in the documentation.
Safety Instructions for Setting Up and Using Your iMac
For your own safety and that of your equipment, always take the following precautions.
Keep these instructions handy for reference by you and others.
 Set up your computer on a stable work surface.
 Keep your computer away from sources of liquids, such as drinks, washbasins,
bathtubs, shower stalls, and so on.
 Protect your computer from dampness or wet weather, such as rain, snow, and so on.
 The only way to disconnect power completely is to unplug the power cord. Always
disconnect power before opening the computer to install memory.
Appendix
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 Disconnect the power plug (by pulling the plug, not the cord) and disconnect the
phone cord if any of the following conditions exists:
 You want to add memory
 The power cord or plug becomes frayed or otherwise damaged
 You spill something into the case
 Your iMac is exposed to rain or excess moisture
 Your iMac has been dropped or the case has been damaged
 You suspect that your iMac needs service or repair
 You want to clean the case (use only the recommended procedure described later)
 Your iMac contains magnets. Do not place magnetically sensitive material or devices
within 1 inch (25 mm) of the computer.
Important: The only way to turn off power completely is to disconnect the power cord.
Make sure at least one end of the power cord is within easy reach so that you can
unplug the iMac when you need to.
Warning: Your AC cord came equipped with a three-wire grounding plug (a plug that
has a third grounding pin). This plug will fit only a grounded AC outlet. If you are
unable to insert the plug into an outlet because the outlet isn’t grounded, contact a
licensed electrician to replace the outlet with a properly grounded outlet. Do not
defeat the purpose of the grounding plug.
92Appendix B Safety, Use, and Care Information
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Important: Electrical equipment may be hazardous if misused. Operation of this
product, or similar products, must always be supervised by an adult. Do not allow
children access to the interior of any electrical product and do not permit them to
handle any cables.
Warning: Never push objects of any kind into this product through the ventilation
openings in the case. Doing so may be dangerous and result in fire or a dangerous
electric shock.
Do Not Make Repairs Yourself
Your iMac doesn’t have any user-serviceable parts, except the memory
(for information about adding memory, see Chapter 4, “Installing Memory,” on
page 69). Do not attempt to open your iMac. If your iMac needs service, consult the
service and support information that came with your computer for instructions about
how to contact an Apple Authorized Service Provider or Apple for service.
If you open your iMac or install items other than the memory, you risk damaging your
equipment, and such damage isn’t covered by the limited warranty on your iMac.
Connectors and Ports
Never force a connector into a port. If the connector and port don’t join with
reasonable ease, they probably don’t match. Make sure that the connector matches the
port and that you have positioned the connector correctly in relation to the port.
Appendix B Safety, Use, and Care Information93
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Laser Information
Warning: Making adjustments or performing procedures other than those specified
in your equipment’s manual may result in hazardous radiation exposure.
Do not attempt to disassemble the cabinet containing the laser. The laser beam used in
this product is harmful to the eyes. The use of optical instruments, such as magnifying
lenses, with this product increases the potential hazard to your eyes. For your safety,
have this equipment serviced only by an Apple-authorized service provider.
Because of the optical disc drive in your computer, your computer is a Class 1
laser product. The Class 1 label, located in a user-accessible area, indicates that the
drive meets minimum safety requirements. A service warning label is located in a
service-accessible area. The labels on your product may differ slightly from the ones
shown here.
Class 1 labelService warning label
High-Risk Activities Warning
This computer system is not intended for use in the operation of nuclear facilities,
aircraft navigation or communications systems, or air traffic control machines, or for
any other uses where the failure of the computer system could lead to death, personal
injury or severe environmental damage.
94Appendix B Safety, Use, and Care Information
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Avoid Hearing Damage
Warning: Permanent hearing loss may occur if earbuds or headphones are used at
high volume. You can adapt over time to a higher volume of sound that may sound
normal but can be damaging to your hearing. If you experience ringing in your ears
or muffled speech, then stop listening and have your hearing checked. The louder the
volume, the less time required before your hearing can be affected. Hearing experts
suggest that to protect your hearing, you should:
 Limit the amount of time you use earbuds or headphones at high volume
 Avoid turning up the volume to block out noisy surroundings
 Turn the volume down if you can’t hear people speaking to you
Understanding Ergonomics
Here are some tips for setting up a healthy work environment.
Chair
An adjustable chair that provides firm, comfortable support is best. Adjust the height
of the chair so that your thighs are horizontal and your feet are flat on the floor. The
back of the chair should support your lower back (lumbar region). Follow the
manufacturer’s instructions for adjusting the backrest to fit your body properly.
Appendix B Safety, Use, and Care Information95
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You may have to raise your chair so that your forearms and hands are at the proper
T
angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you
can use a footrest with adjustable height and tilt to make up for any gap between the
floor and your feet. Or you may lower the desktop to eliminate the need for a footrest.
Another option is to use a desk with a keyboard tray that’s lower than the regular work
surface.
Shoulders
relaxed
Forearms and
hands in a
straight line
Forearms level
or tilted slightly
Lower back
supported
highs tilted
slightly
96Appendix B Safety, Use, and Care Information
45–70 cm (18–28 in.)
Top of the screen at or
slightly below eye level
(You may need to adjust
the height of your display
by raising or lowering
your work surface.)
Screen positioned to
avoid reflected glare
Clearance under
work surface
Feet flat on the floor
or on a footrest
Page 97
Display
Arrange the display so that the top of the screen is slightly below your eye level when
you’re sitting at the keyboard. The best distance from your eyes to the screen is up to
you, although most people seem to prefer 18 to 28 inches (45 to 70 cm). Position the
display to minimize glare and reflections on the screen from overhead lights and
windows.
Mouse
Position the mouse at the same height as your keyboard and within comfortable reach.
Keyboard
When you use the keyboard, your shoulders should be relaxed. Your upper arm and
forearm should form an angle that is slightly greater than a right angle, with your wrist
and hand in roughly a straight line.
Use a light touch when typing and keep your hands and fingers relaxed. Avoid rolling
your thumbs under your palms.
Change hand positions often to avoid fatigue. Some computer users may develop
discomfort in their hands, wrists, or arms after intensive work without breaks. If you
begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a
qualified health specialist.
More Information About Ergonomics
Go to www.apple.com/about/ergonomics.
Appendix B Safety, Use, and Care Information97
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Cleaning Your iMac
Follow these guidelines when cleaning the outside of your iMac and its components:
 Shut down your iMac and disconnect all cables.
 Use a damp, soft, lint-free cloth to clean the iMac computer’s exterior. Avoid getting
moisture in any openings. Do not spray liquid directly on the iMac.
 Don’t use aerosol sprays, solvents, or abrasives.
Cleaning Your iMac Display
To clean your iMac screen, do the following:
 Shut down your iMac and disconnect all cables.
 Dampen a clean, soft, lint-free cloth with water only and wipe the screen. Do not
spray liquid directly on the screen.
Carrying Your iMac
Before you lift or reposition your iMac, you may need to disconnect all cables and cords
connected to it.
To lift or move your iMac, hold the sides of the computer.
Apple and the Environment
Apple Computer, Inc., recognizes its responsibility to minimize the environmental
impacts of its operations and products. For more information, go to www.apple.com/
environment/summary.html.
98Appendix B Safety, Use, and Care Information
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C Connecting to the Internet
C
You can use your iMac to browse the World Wide
Web, send email to friends and family, and
conference in real time over the Internet. Use the
information that follows to connect to the Internet.
When you first start up Mac OS X, Setup Assistant helps you enter your Internet
configuration information. If you don’t use Setup Assistant to configure your Internet
connection, you can use Network Setup Assistant later (see “Using Network Setup
Assistant to Connect” on page 103).
There are four kinds of Internet connections:
 High-speed DSL or cable modem connection— Your computer is connected using a
special modem you get from an ISP using an Ethernet cable.
 AirPort Extreme wireless connection—Your computer is connected wirelessly to the
Internet using an AirPort Express or AirPort Extreme Base Station or another wireless
network.
 Local area network (LAN)—Your computer is plugged into a LAN using an Ethernet
cable. This type of connection is usually used in the workplace.
Appendix
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 Dial-up connection—An external modem is plugged into a USB (d) port on your
computer and a telephone cable connects the modem to a telephone wall jack.
Before you can connect to the Internet, you need to:
1 Set up an account with an ISP. You can find an ISP in your telephone directory. Look
under “Internet access,” “Internet service,” or “online.”
2 Gather the connection information you need from your ISP or network administrator.
See the next section, “Gathering the Information You Need” on page 101 to find out
what information you need for each type of connection. You can write the information
directly on the next few pages for reference, and then enter it in Setup Assistant.
If another computer in the same location is already connected to the Internet, you may
be able to use its settings.
To find the settings on a Mac OS X computer:
 Open the Network pane of System Preferences.
 Choose your connection method from the Show pop-up menu.
 Copy the information for your configuration.
To find the settings on a Windows PC:
The connection information on a Windows computer resides in two places.
 To find the IP address and subnet mask, open the “Network and Internet
Connections” control panel.
 To find user account information, open the User Accounts control panel.
100Appendix C Connecting to the Internet
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