Apple iBook (14.1 LCD 600 MHz) 02-06 Service Manual

0 (0)

iBook (14.1 LCD) - 600 MHz

Updated : 04-06-2002

AppleCare

Take Apart

K Service Source

Troubleshooting

iBook (14.1 LCD)

© 2002 Apple Computer, Inc. All rights reserved.

 

Troubleshooting

 

Symptom Charts/How to Use the Symptom Charts - 1

 

 

 

 

 

 

Symptom Charts

 

 

How to Use the Symptom Charts

 

 

The Symptom Charts included in this chapter will help you

 

 

diagnose specific symptoms related to the product.

 

 

The steps to solve a symptom are listed sequentially. You might not

 

 

need to perform every step before the symptom is solved. Start

 

 

with the first step, and then test for the symptom. If the symptom

 

 

persists, replace any modules you removed, go to the next step,

 

 

and test again. Continue down the list until the symptom is solved.

 

 

AirPort Card

AirPort Card not

1

Use Software Update in Mac OS X system preferences (or the

recognized

 

Software Update control panel in Mac OS 9) or see the Apple

 

 

 

Software Updates web page to make sure the latest version of

 

 

 

AirPort software is installed.

 

 

2

Boot using Mac OS All extensions setting.

 

 

3

Reseat AirPort Card and make sure AirPort antenna cable is

 

 

 

fully connected.

 

 

4

Remove and reinstall the AirPort software.

 

 

5

Replace with known-good AirPort Card.

 

 

6

Replace logic board.

 

 

Battery

The battery won't

1

Remove any connected peripherals.

charge

2

Try known-good power outlet.

 

 

3

Try known-good power adapter and power cord.

 

 

 

Note: Verify that power adapter connector glows amber or

 

 

 

green. If the power adapter light is green, turn over the

 

 

 

computer and press the battery button. The battery lights

 

 

 

should glow green and stay on if the power adapter is operating

 

 

 

correctly.

 

 

4

Try known-good battery.

 

 

5

Turn off the computer. Reset the power manager by pressing

 

 

 

the reset button (located above and right of the Audio/Video

 

 

 

port). Wait five seconds before continuing. Press the power

 

 

 

button to start the computer.

Note: Make sure the reset button is not caught under the button opening.

Troubleshooting

Symptom Charts/Error Beeps - 2

 

 

 

Warning: Resetting the power manager will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time

control panel).

6 Replace battery transfer board.

7 Replace logic board.

Error Beeps

The computer automatically performs a power-on self test when it is turned on after being fully shut down (not a restart). This section describes what to do if beeps are heard during the startup.

Note: The iBook (14.1 LCD) has one memory expansion slot that accepts a 1.25-inch (or shorter) PC-100 compliant, SO-DIMM memory card. Refer to the Memory Replacement instructions for removal and installation.

Computer beeps once

1

One beep means that no RAM is detected.

at startup

2

If a RAM card is installed in the expansion slot, remove it and

 

 

put in known-good and compatible RAM and restart.

 

 

• If symptom does NOT repeat, replace RAM card.

 

 

• If symptom repeats, replace logic board.

 

3

If no RAM card is installed, replace logic board.

Computer beeps twice

1

Two beeps means that EDO memory is installed in the

at startup

 

expansion slot. The iBook does not accept EDO memory.

 

2

Replace RAM card with known-good and compatible RAM and

 

 

restart.

 

 

• If symptom repeats, replace logic board.

Computer beeps three

1

Three beeps means that no RAM banks passed memory testing.

times at startup

2

If a RAM card is installed in the expansion slot, remove it and

 

 

put in known-good and compatible RAM and restart.

 

 

• If symptom does NOT repeat, replace RAM card.

 

 

• If symptom repeats, replace logic board.

 

3

If no RAM card is installed, replace logic board.

Computer beeps four

1

Four beeps indicates a bad checksum for the remainder of the

times at startup

 

boot ROM. The ROM (which is located on the logic board) is

 

 

bad.

 

2

If a RAM card is installed in the expansion slot, remove it and

 

 

put in known-good and compatible RAM and restart.

 

 

• If symptom does NOT repeat, replace RAM card.

 

 

• If symptom repeats, replace logic board.

 

3

If no RAM card is installed, replace logic board.

Troubleshooting

Symptom Charts/Hard Drive - 3

 

 

 

 

Related articles:

 

58442: Power On Self-Test Beep Definition - Part 2

 

95136: iBook (Dual USB): Installing or Replacing Memory

Hard Drive

Hard drive will not

1

Boot from iBook Software Install CD and see if the hard drive

initialize

 

mounts on the desktop.

 

2

If in Mac OS X, boot from the Mac OS X software install CD.

 

 

Under the File menu, select Disk Utilities and initialize the

 

 

disk or run Disk First Aid.

 

3

If in Mac OS 9, launch Drive Setup and update hard drive

 

 

driver.

 

4

If no hard drive is found in Drive Setup, verify the hard

 

 

drive cable connections.

 

5

Replace hard drive cable.(This is the same cable that attaches

 

 

to the optical drive.)

 

6

Replace hard drive.

 

 

Important: If the computer is under warranty and data

 

 

recovery is required, refer to Article 31077: Hard Drive Data

 

 

Recovery & Warranty Implications, for important

 

 

information.

The internal hard

1

Disconnect any connected peripherals.

drive does not spin

2

Try known-good power outlet.

 

3

Try known-good power adapter and power cord.

 

4

Boot from a Mac OS system CD.

 

5

Verify Drive Setup does not recognize the hard drive.

 

6

Verify cable connections.

Keyboard

No response from any

1

Remove any connected peripherals.

key on keyboard

2

Boot from a Mac OS system CD to verify that it is not a

 

 

software problem.

 

3

Turn off the computer. Disconnect the keyboard connector and

 

 

inspect connectors.

 

4

Replace keyboard.

 

5

Replace logic board.

The keyboard lock is

1

Verify that keyboard is installed properly so the lock lines up

damaged or won't lock

 

with the notch in the top case.

 

2

Replace keyboard.

Troubleshooting Symptom Charts/Modem - 4

Modem

No modem dial tone

1

Check that the correct modem is selected. In Mac OS X, check

 

 

Network Setup. In Mac OS 9, check the Modem control panel.

 

2

Verify known-good analog (not digital) telephone line.

 

3

Verify known-good RJ11 telephone cable.

 

4

Verify RJ11 cable is not plugged into Ethernet port.

 

5

Inspect RJ11 connector and modem port for pin damage.

 

6

Verify RJ11 telephone cable is firmly installed in the modem

 

 

port.

 

7

If using Apple Remote Access, select Ignore Dial Tone in the

 

 

Modem control panel. If the modem connects with this settings

 

 

selected, try another phone line. If using a terminal or

 

 

communications program, enter atx1 to disable tone

 

 

detection. To reset the modem back to the factory settings,

 

 

enter atz.

 

8

Verify modem 2-pin connector is plugged into modem

 

 

correctly.

 

9

Replace the modem 2-pin connector cable.

 

10

Replace modem.

Optical Drive

The optical drive does

1

Verify disc is not warped.

not accept CD or DVD

2

Verify disc is properly seated in the carrier.

disc (mechanical

3

Replace optical drive.

failure)

 

 

The disc icon does not

1

Verify the correct type of disc is being used.

show up on the

2

Try cleaning the disc. It may not mount if dirty or scratched.

desktop, or a dialog

3

Try a different disc.

box appears to

4

Select “Mac OS All” in the Extensions Manager control panel

initialize disc

 

and restart.

 

5

Replace optical drive cable. (This is the same cable that

 

 

attaches to the hard drive.)

 

6

Replace optical drive.

The FireWire or USB port is not recognizing devices

Ports

1Completely shut down, then press the power button to start the computer.

2Use Software Update in Mac OS X system preferences (or the Software Update control panel in Mac OS 9) to verify that the latest software is installed.

 

Troubleshooting

 

Symptom Charts/Sound - 5

 

 

 

 

 

 

 

3

Use Apple System Profiler to verify that the computer is

 

 

 

recognizing the bus.

 

 

4

For USB, test ports with an Apple keyboard or mouse.

 

 

5

For FireWire, test by connecting another computer in

 

 

 

FireWire Target Disk Mode. Refer to article 58583: How to

 

 

 

Use FireWire Target Disk Mode.

 

 

6

Verify that drivers are installed properly for third party, if

 

 

 

needed.

 

 

7

If in Mac OS 9, boot with Mac OS All extension set.

 

 

8

Try other port if available.

 

 

9

Try a different cable.

 

 

10

If self powered make sure that the power supply is connected

 

 

 

and device's LED indicates that it is getting power.

 

 

11

Replace logic board.

A USB device not

Note: If you are trying to use a serial device with a USB/Serial

recognized by

adapter, check with the manufacturer of the adapter for

computer

compatibility.

 

 

1

Completely shut down, then press the power button to start

 

 

 

the computer.

 

 

2

Try known-good Apple USB keyboard or mouse to verify the

 

 

 

port is working properly.

 

 

3

Verify current driver for the device is installed.

 

 

4

If a camera, turn on camera after initiating download with

 

 

 

camera application.

 

 

5

Try the other USB port.

 

 

6

Try different USB device on same port.

 

 

7

Eliminate chain by plugging in only one peripheral.

 

 

8

If in Mac OS 9, select “Mac OS All” in the Extensions

 

 

 

Manager control panel and restart.

 

 

9

If in Mac OS 9, troubleshoot extensions and perform a clean

 

 

 

installation of system software.

 

 

10

Replace logic board.

Sound

Distorted sound from

1

Verify sound is correct with external speakers/headphones.

speakers

 

If sound is correct, replace top case.

 

2

In Mac OS X check balance.

 

3

Compare same sound with two different units to make sure

 

 

that sound is actually distorted.

 

4

Replace logic board.

No sound from

1

Use the Software Update control panel to verify that the latest

speaker(s)

 

audio update has been installed.

Troubleshooting

Symptom Charts/Startup - 6

 

 

 

2

Press the F3 key (with the fn key pressed and not pressed) to

 

verify that mute mode is not enabled.

3

Press the F4 or F5 key (with the fn key pressed and not

 

pressed) to check the volume setting.

4

Verify no external speakers or headphones are plugged in.

5

Check the speakers tab on the Sound control panel to confirm

 

that the software is correctly seeing that there are no

 

external speakers or headphones connected.

6

Shutdown computer and restart.

7

Reset PRAM (Press the power button, then hold down the

 

Option-Command-P-R keys until you hear the startup chime

 

at least one additional time after the initial startup chime).

8

Verify that the speaker cable is connected properly to logic

 

board.

9

Replace top case.

10

Replace logic board

Related article:

58463: iBook: Sound Capabilities

Startup

The computer will not

1

Remove any connected peripherals.

power on

2

Try known-good power outlet.

 

3

Try known-good power adapter and power cord.

 

4

Remove battery.

 

5

Press Caps Lock key to see if light on key comes on. If it does,

 

 

hold power button down for six seconds to shut down the

 

 

computer and restart.

 

6

Reset the power manager by pressing the reset button

 

 

(located above and right of the Audio/Video port). Wait five

 

 

seconds before continuing. Press the power button to start the

 

 

computer.

 

 

Note: Make sure the reset button is not caught under the button

 

 

opening.

 

 

Warning: Resetting the power manager will permanently

 

 

remove a RAM disk, if present, and all of its contents. You will

 

 

also need to reset the date and time (using the Date & Time

 

 

control panel).

 

7

Disconnect keyboard completely. Inspect connectors. Restart

 

 

with keyboard disconnected.

 

8

Remove any additional RAM

 

9

Remove AirPort Card.

 

10

Try known-good DC board.

 

11

Verify power button is connected properly to logic board, if

 

Troubleshooting

 

Symptom Charts/Video - 7

 

 

 

 

 

 

 

 

power button is not functioning correctly or damaged, replace

 

 

 

the top case.

 

 

12

Replace logic board.

At startup, a dialog

1

If a RAM card is installed in the expansion slot, remove it and

box comes up stating:

 

restart.

“kernel panic” in

 

• If symptom repeats, replace logic board.

Mac OS X or

 

• If symptom does not repeat, replace RAM card with known-

“Built-in memory

 

good RAM card and restart.

test has detected an

2

If no RAM card is installed, replace logic board.

error” in Mac OS 9

Related article 95136: iBook (Dual USB): Installing or Replacing

 

 

Memory

Video

No video on an

1

If in Mac OS 9, in Resolution Control Strip, verify that

external device with

 

monitor is being recognized. If so, select resolution.

RGB cable adapter

2

If running Mac OS X, verify that this issue is also in Mac OS

 

 

9.

 

3

Verify monitor that is used in testing is known-good and is

 

 

supported by this computer.

 

4

Try known-good RGB adapter.

 

5

Replace logic board.

No video on an

1

Make sure you are using an Apple A/V cable.

external device with

2

If viewing a DVD, make sure to connect directly to the TV and

Apple A/V cable

 

not through a VCR.

 

3

Verify TV is setup properly with correct source.

 

4

Try different TV.

 

5

Make sure to connect directly to the TV and not through a VCR.

 

6

Replace Apple A/V cable.

 

7

Replace logic board.

The display is rolling

1

Verify that you are using Apple's A/V Video Cable (the pin out

(PAL instead of NTSC)

 

is different than off-the-shelf cables that look similar).

 

 

Refer to Article 88040: Composite Video Cable Not

 

 

Interchangeable With Similar Cables, for important

 

 

information.

 

2

If in Mac OS 9, go to Monitors control panel and change the

 

 

resolution from a PAL setting to an NTSC setting.

 

3

Try a different TV.

 

4

Try a different A/V Cable.

 

5

Replace logic board.

 

Troubleshooting

 

Symptom Charts/Misc. Symptoms - 8

 

 

 

 

 

No display, or dim

1

Remove any connected peripherals.

display, but computer

2

Try known-good power outlet, power adapter and power cord.

appears to operate

3

Press the F2 (with the fn key pressed and not pressed) to

correctly

 

increase the screen brightness setting.

 

 

4

Reboot the computer—hold down the Control and Command

 

 

 

keys and press the Power button, or press and hold the Power

 

 

 

button for 5 to 10 seconds to shut down the computer, then

 

 

 

press the Power button to restart.

 

 

5

Verify backlight cable and LVDS cable connections are seated

 

 

 

properly and that the cables are not damaged (refer to display

 

 

 

assembly replacement instructions).

 

 

6

Replace display assembly.

 

 

7

Replace logic board.

The computer runs with battery, but not with the power adapter plugged into wall outlet

The computer runs when plugged into a wall outlet but not on battery power

Misc. Symptoms

1Try known-good power outlet.

2Try known-good power adapter and power cord.

Note: Verify that power adapter connector glows amber or green. If the power adapter light is green, turn over the computer and press the battery button. The battery lights should glow green and stay on if the power adapter is operating correctly.

3 Reset the power manager by pressing the reset button (located above and right of the Audio/Video port). Wait five seconds before continuing. Press the power button to start the computer.

Note: Make sure the reset button is not caught under the button opening.

Warning: Resetting the power manager will permanently remove a RAM disk, if present, and all of its contents. You will also need to reset the date and time (using the Date & Time

control panel).

4 Replace DC board.

5 Replace logic board.

Related article 88133: iBook (Dual USB): Using PowerBook G4 Adapter

1Reseat battery to verify battery is seated correctly with battery lock engaged.

2Try known-good charged battery.

3Reset the power manager by pressing the reset button (located above and right of the Audio/Video port). Wait five seconds before continuing. Press the power button to start the

 

Troubleshooting

 

Symptom Charts/Misc. Symptoms - 9

 

 

 

 

 

 

 

 

computer.

 

 

 

Note: Make sure the reset button is not caught under the

 

 

 

button opening.

 

 

 

Warning: Resetting the power manager will permanently

 

 

 

remove a RAM disk, if present, and all of its contents. You will

 

 

 

also need to reset the date and time (using the Date & Time

 

 

 

control panel).

 

 

4

Replace battery transfer board.

 

 

5

Replace logic board.

The cursor does not

1

Verify that no USB device is connected.

move when you are

2

Boot from a Mac OS system CD to verify that it is not a

using trackpad

 

software problem.

 

 

3

Reset the power manager by pressing the reset button

 

 

 

(located above and right of the Audio/Video port). Wait five

 

 

 

seconds before continuing. Press the power button to start the

 

 

 

computer.

 

 

 

Note: Make sure the reset button is not caught under the

 

 

 

button opening.

 

 

 

Warning: Resetting the power manager will permanently

 

 

 

remove a RAM disk, if present, and all of its contents. You will

 

 

 

also need to reset the date and time (using the Date & Time

 

 

 

control panel).

 

 

4

Check trackpad cable and connection to the logic board (see

 

 

 

separate Top Case replacement instructions for location

 

 

 

under RAM shield).

 

 

5

Replace top case.

 

 

6

Replace logic board.

The cursor

Note: User must touch with the surface of only one finger at a time

intermittently does

and point directly down on the trackpad surface.

not move or moves

1

Clean trackpad surface (with computer off, using a non-

erratically

 

static-inducing material).

 

 

2

Completely shut down, then press the power button to start

 

 

 

the computer.

 

 

3

Reset the power manager by pressing the reset button

 

 

 

(located above and right of the Audio/Video port). Wait five

 

 

 

seconds before continuing. Press the power button to start the

 

 

 

computer.

Note: Make sure the reset button is not caught under the button opening.

Warning: Resetting the power manager will permanently remove a RAM disk, if present, and all of its contents. You will

 

Troubleshooting

 

Symptom Charts/Misc. Symptoms - 10

 

 

 

 

 

 

 

 

also need to reset the date and time (using the Date & Time

 

 

 

control panel).

 

 

4

Try unit on battery power. If problem goes away, replace

 

 

 

power adapter.

 

 

5

Place a Mac OS system CD in the optical disc drive, press the

 

 

 

start button and hold down the “C” key. Check the cursor

 

 

 

movement, to see if the problem is software.

 

 

6

Check trackpad cable and connection to the logic board (see

 

 

 

separate Top Case replacement instructions for location

 

 

 

under RAM shield).

 

 

7

Replace top case.

 

 

8

Replace logic board.

The microphone is not

1

If in Mac OS 9, check the Sound control panel and verify that

working

 

the selection for input is the built-in microphone.

 

 

2

Check the signal level and level meter and adjust the gain.

 

 

3

If in Mac OS 9, remove Sound Preferences from the

 

 

 

Preferences folder and restart.

 

 

4

Reset PRAM (Press the power button, then hold down the

 

 

 

Option-Command-P-R keys until you hear the startup chime

 

 

 

at least one additional time after the initial startup chime).

 

 

5

Verify microphone cable connection to logic board.

 

 

6

Replace display assembly (which includes the microphone).

 

 

7

Replace logic board.

The latching

Note: As the display closes against the top case, a hook in the top of

mechanism that holds

the display housing should be magnetically pulled down into a slot

the display closed is

in the top case, and secured. When the latch button is pushed, the

not working

hook should release and retract into the display housing, allowing

 

 

the display to open.

 

 

1

Verify hook operation by exercising the latch mechanism.

 

 

2

If the hook does not operate properly, replace the display

 

 

 

assembly.

 

 

3

If the latch or latch button does not operate properly, replace

 

 

 

the top case assembly.

AirPort Card installed

1

Check to make sure using the latest version of AirPort

and received a -3278

 

software.

error

2

Completely shut down, then press the power button to start

 

 

 

the computer.

 

 

3

Reseat AirPort Card and make sure AirPort antenna cable is

 

 

 

fully connected.

 

 

4

Remove and reinstall the AirPort software.

 

 

5

Replace with known-good AirPort Card.

 

 

6

Replace logic board.

LCD anomalies

 

Go to : Pixel anomalies

 

 

 

 

A certain number of pixel anomalies are inherent in liquid crystal display technology and vary by many factors, including type of technology.

Many anomalies observed by customers are considered normal or are the result of lint or dust particles resting on the front of the display. It is important to understand what type of anomaly a customer sees in order to determine whether further analysis is necessary. In many cases all that may be necessary is a gentle cleaning of the display face using the provided cleaning cloth.

IMPORTANT : Providing a replacement display to satisfy a customer may not be effective because the replacement display may have more or different types of visible anomalies than the original display, and still be within specifications.

Knowledge Base Article 22194 can be indicated to customers as public explanation from Apple side.

Industry standards used by all manufacturers are specifying a certain number of minor defects, as generally accepted or creating an acceptable situation. This means that the level of quality in the industry includes some level of pixel-defect.

The following sentences can be used with customers’ complains

Copied from SONY documentation (Sony VAIO web Support)

High precision technology is used to manufacture these LCDs to maintain a high standard of operation. However in all LCD panels there may be a small number of pixels that do not change color. This is a normal occurrence for all LCD displays from all manufacturers and should not be noticeable or objectionable under normal operation.

Sometimes the pixels are noticeable only during booting or on an all white or all black screen.

The LCD screen is manufactured using high precision technology. However, there may be some tiny black spots and/or bright spots (red, blue or green in colour) that constantly appear on the LCD screen. These spots occur normally in the manufacturing process and do not effect the recorded picture in any way. Effective number of pixels is 99.99% or more.

Copied from COMPAQ documentation (Compaq FAQ on Compaq’s web Support)

Note that if you have the smallest number of dead pixels, your replacement display panel may have more, use your judgement before deciding that you have a defective panel.

Copied from DELL documentation (Dell web : http://support.euro.dell.com/fr/fr/kb/document.asp?DN=FA1018431)

The liquid crystal display (LCD) screens built into portable computers and flat-panel monitors are manufactured using rigid quality control standards. These manufacturing standards ensure that the LCD screen is clear and viewable.

During the manufacturing process, it is not uncommon for one or more pixels to be fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny discolored spot, either a dark spot or a bright spot.

Copied from TOSHIBA documentation (Toshiba web Support)

Due to current manufacturing methods and the high number of transistors in the TFT Color LCD, a few nonconforming pixels may be visible. There are over a million transistors in a typical TFT screen. When any one of those transistors is not lighting as designed, the pixel is called nonconforming. Nonconforming pixels typically appear as tiny colored dots (red, blue, green, etc.) or as black dots in contrast to the projected background color of the LCD module.

Quality inspections, performed by the LCD module manufacturers, include limits for nonconforming pixels. Nonconforming pixel limits (10 to 18 pixels) are set solely by the LCD module manufacturers and not by specific computer manufacturers. These limits are defined by the manufacturing processes and are specific to screen characteristics which include :

*physical size of module.

*display type (SVGA, XGA, VGA).

*screen resolutions available.

LCD Module manufacturers continually strive to upgrade processes used in manufacturing as well as the Quality Specifications which include the limits on nonconforming pixels allowed for LCD modules for use in portable computer displays.

(End

Pixel anomalies

 

Go to : LCD anomalies

 

 

 

 

When speaking with Apple Technical Support, it may be necessary to use a pocket microscope, jeweler's loupe, or other magnifying device to properly identify and count each subpixel anomaly.

Displaying all white, red, green, and blue screens makes locating and viewing pixel anomalies easier.

A subpixel that is always on should be referred to as a bright subpixel anomaly. A subpixel that is always off should be referred to as a dark subpixel anomaly.

When necessary, portable and display products may be dispatched for evaluation by the Apple Repair Center.

(End

Keyboard

English

AppleCare

this sheet carefully. Failure to follow these instructions could damage your equipment and void its

instructions covering customer-installable parts are available at http://www.info.apple.com/install-

keep small parts away from children.

(if keyboard is locked) AirPort Card is installed)

down your computer before opening it to avoid damaging its internal components or shut down the computer, the internal components can be very hot. Let the computer

.

a clean, flat surface.

and wait thirty minutes before continuing.

cord and any other cables connected to the computer. it over, and locate the battery latch (Figure 1).

battery latch 1/4 turn clockwise to unlock the battery. Gently remove the battery. prevent you from accidentally turning on the computer.

the battery before shutting down your computer may result in data loss.

Figure 1

.

can access the keyboard.

(Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Keyboard

1

7.Make sure the keyboard locking screw, located in the small plastic tab to the left of the Num Lock key (Figure 2), is not in the locked position. Your iBook comes with the keyboard unlocked, so unless you or someone else locked the keyboard, you can skip this step.

To unlock the keyboard, turn the screw 1/2 turn.

Figure 2

8.Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F12 keys) (Figure 3), then lift the top portion of the keyboard up slightly, and toward the display.

Figure 3

9. Flip the keyboard over and lay it on the palm rests and trackpad (Figure 4).

Figure 4

2

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Keyboard

B073-0614 Rev. E

10. Touch a metal surface on the inside of the computer to discharge any static electricity, as shown (Figure 5).

Important : To avoid electrostatic discharge damage, always ground yourself by touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed the installation and closed the computer.

Figure 5

Removing the Installed Keyboard

1.If your computer has the optional AirPort Card installed, unlatch the flexible wire holder that secures the card (Figure 6).

2.Use the pull-tab on the card to remove it from the slot. (You do not need to disconnect the antenna.)

Note : To avoid scratching the computer’s case, place a soft cloth between the AirPort Card and the surface of your iBook.

Figure 6

3.If an AirPort Card is not installed, unlatch the flexible wire holder to release the AirPort Card antenna cable.

4.Remove the screws that secure the RAM shield (Figure 7).

Figure 7

B073-0614 Rev. E

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Keyboard

3

5. Lift the RAM shield out of the computer. Carefully pulling up on the wire holder may help to remove the shield (Figure 8).

Figure 8

6.Locate the keyboard cable connector (Figure 9).

7.Firmly grasp the cable as shown in the illustration.

8.Carefully pull straight up on the cable until the connector releases.

Important : Pull straight up, do not twist or pull the cable sideways.

Note : If needed, use your fingers to pry up the connector from side to side.

Figure 9

9. Set the keyboard aside.

Installing the Replacement Keyboard

1.Lay the replacement keyboard in the correct orientation over the keyboard opening, then flip it toward you and lay it face down on the palm rests and trackpad to expose its connector cable.

2.Firmly insert the keyboard cable connector into its connector on the computer.

4

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Keyboard

B073-0614 Rev. E

3.Insert the RAM shield (Figure 10).

4.Verify that the end of the wire of the wire holder (where it is attached to the RAM shield, on the keyboard side) does not catch on the side of the compartment. The screw holes on the shield and computer should align and the shield should lay uniformly flat.

5.Verify that the AirPort antenna cable routes through the notch in the RAM shield without pinching.

6.Replace the RAM shield screws.

Figure 10

7.If you do not have an AirPort Card, flip down the wire holder over the AirPort Card antenna cable and secure it by inserting the prongs of the holder into the slots in the RAM shield (Figure 11).

Figure 11

8.If you have an AirPort Card, gently slide it (with the AirPort ID number and bar code facing up) under the wire bracket and securely into the AirPort Card slot.

9.Use the wire holder to secure the AirPort Card in place by inserting its prongs into the slots in the RAM shield (Figure 12).

Figure 12

B073-0614 Rev. E

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Keyboard

5

Closing the Computer

1.Flip the keyboard back toward the keyboard opening in the case.

2.Hold the keyboard at a 45-degree angle above the keyboard opening, and insert the tabs on the bottom edge of the keyboard into the slot under the edge of the opening (Figure 13).

Important : Make sure that all the tabs are seated and that the keyboard rests flush against the edge of the opening. 3. Lay the keyboard flat into the keyboard opening.

45

Figure 13

4. Pull down on the keyboard release tabs and then press down on the top portion of the keyboard (Figure 14).

Figure 14

5.Let go of the keyboard release tabs to secure the keyboard in place.

6.Close the display and turn the iBook over.

7.Replace the battery into the battery compartment. Hold the battery flush and use a coin to turn the latch counterclockwise 1/4 turn to lock the battery into place (Figure 15).

Figure 15

6

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Keyboard

B073-0614 Rev. E

8.Turn your iBook over and open the display.

9.Reconnect the power cord and any other cables that were connected and restart your computer.

Note : You may need to reset the date and time (using the Date & Time control panel).

Warning : Never turn on your computer unless all of its internal and external parts are in place and it is fully reassembled. Operating the computer when it is missing parts can damage your computer or cause injury.

Apple Computer, Inc.

© 2002 Apple Computer, Inc. All rights reserved.

Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple.

The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors.

Apple Computer, Inc. 1 Infinite Loop

Cupertino, CA 95014-2084 USA

+ 1 408 996 1010 http://www.apple.com

Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

iBook is a trademarks of Apple Computer, Inc.

B073-0614 Rev. E

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Keyboard

7

Memory

English

AppleCare

this sheet carefully. Failure to follow these instructions could damage your equipment and void its

instructions covering customer-installable parts are available at http://www.info.apple.com/install-

keep small parts away from children.

come in various specifications. Only install memory cards that are approved for your

(if keyboard is locked) AirPort Card is installed)

down your computer before opening it to avoid damaging its internal components or shut down the computer, the internal components can be very hot. Let the computer

.

a clean, flat surface.

and wait thirty minutes before continuing.

cord and any other cables connected to the computer. it over, and locate the battery latch (Figure 1).

battery latch 1/4 turn clockwise to unlock the battery. Gently remove the battery. prevent you from accidentally turning on the computer.

the battery before shutting down your computer may result in data loss.

Figure 1

.

can access the keyboard.

(Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Memory

1

Apple iBook (14.1 LCD 600 MHz) 02-06 Service Manual

7.Make sure the keyboard locking screw, located in the small plastic tab to the left of the Num Lock key (Figure 2), is not in the locked position. Your iBook comes with the keyboard unlocked, so unless you or someone else locked the keyboard, you can skip this step.

To unlock the keyboard, turn the screw 1/2 turn.

Figure 2

8.Release the keyboard by pulling down on the keyboard release tabs (located to the left of the F1 and F12 keys) (Figure 3), then lift the top portion of the keyboard up slightly, and toward the display.

Figure 3

9. Flip the keyboard over and lay it on the palm rests and trackpad (Figure 4).

Figure 4

2

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Memory

10. Touch a metal surface on the inside of the computer to discharge any static electricity, as shown (Figure 5).

Important : To avoid electrostatic discharge damage, always ground yourself by touching the computer’s framework before you touch any parts or install any components inside the computer. To avoid static electricity building back up in your body, do not walk around the room until you have completed the installation and closed the computer.

Figure 5

Removing the Installed Memory Card

1.If your computer has the optional AirPort Card installed, unlatch the flexible wire holder that secures the card (Figure 6).

2.Use the pull-tab on the card to remove it from the slot. (You do not need to disconnect the antenna.)

Note : To avoid scratching the computer’s case, place a soft cloth between the AirPort Card and the surface of your iBook.

Figure 6

3.If an AirPort Card is not installed, unlatch the flexible wire holder to release the AirPort Card antenna cable.

4.Remove the screws that secure the RAM shield (Figure 7).

Figure 7

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Memory

3

5. Lift the RAM shield out of the computer. Carefully pulling up on the wire holder may help to remove the shield (Figure 8).

Figure 8

6.Locate the installed memory card and brackets that secure the card on both sides (Figure 9).

7.Carefully spread the brackets apart until the card releases on each side. Pull the card up and out of the memory slot.

Figure 9

Installing the Replacement Memory Card

1.Line up the notch in the replacement memory card with the small tab in the memory slot. Hold the card at a 30-degree angle, then push the card into the slot until it is firmly seated (Figure 10).

Note : If you feel resistance when inserting the card, try pushing one side at a time.

Figure 10

4

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Memory

2.Gently push the top of the card down until the brackets snap onto both sides of the memory card to lock it into place (Figure 11).

Figure 11

3.Insert the RAM shield (Figure 12).

4.Verify that the end of the wire of the wire holder (where it is attached to the RAM shield, on the keyboard side) does not catch on the side of the compartment. The screw holes on the shield and computer should align and the shield should lay uniformly flat.

5.Verify that the AirPort antenna cable routes through the notch in the RAM shield without pinching.

6.Replace the RAM shield screws.

Figure 12

7.If you do not have an AirPort Card, flip down the wire holder over the AirPort Card antenna cable and secure it by inserting the prongs of the holder into the slots in the RAM shield (Figure 13).

Figure 13

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Memory

5

8.If you have an AirPort Card, gently slide it (with the AirPort ID number and bar code facing up) under the wire bracket and securely into the AirPort Card slot.

9.Use the wire holder to secure the AirPort Card in place by inserting its prongs into the slots in the RAM shield (Figure 14).

Figure 14

Closing the Computer

1.Flip the keyboard back toward the keyboard opening in the case.

2.Hold the keyboard at a 45-degree angle above the keyboard opening, and insert the tabs on the bottom edge of the keyboard into the slot under the edge of the opening.

Important : Make sure that all the tabs are seated and that the keyboard rests flush against the edge of the opening (Figure 15).

3. Lay the keyboard flat into the keyboard opening.

45

Figure 15

4. Pull down on the keyboard release tabs and then press down on the top portion of the keyboard (Figure 16).

Figure 16

6

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Memory

5.Let go of the keyboard release tabs to secure the keyboard in place.

6.Close the display and turn the iBook over.

7.Replace the battery into the battery compartment. Hold the battery flush and use a coin to turn the latch counterclockwise 1/4 turn to lock the battery into place (Figure 17).

Figure 17

8.Turn your iBook over and open the display.

9.Reconnect the power cord and any other cables that were connected and restart your computer.

Note : You may need to reset the date and time (using the Date & Time control panel).

Warning : Never turn on your computer unless all of its internal and external parts are in place and it is fully reassembled. Operating the computer when it is missing parts can damage your computer or cause injury.

Apple Computer, Inc.

© 2002 Apple Computer, Inc. All rights reserved.

Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple.

The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors.

Apple Computer, Inc. 1 Infinite Loop

Cupertino, CA 95014-2084 USA

+ 1 408 996 1010 http://www.apple.com

Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

iBook is a trademarks of Apple Computer, Inc.

iBook (Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - Memory

7

AirPort Card

English

AppleCare

this sheet carefully. Failure to follow these instructions could damage your equipment and void its

instructions covering customer-installable parts are available at http://www.info.apple.com/install-

keep small parts away from children.

(if keyboard is locked)

down your computer before opening it to avoid damaging its internal components or shut down the computer, the internal components can be very hot. Let the computer

.

a clean, flat surface.

and wait thirty minutes before continuing.

cord and any other cables connected to the computer. it over, and locate the battery latch (Figure 1).

battery latch 1/4 turn clockwise to unlock the battery. Gently remove the battery. prevent you from accidentally turning on the computer.

the battery before shutting down your computer may result in data loss.

Figure 1

.

can access the keyboard.

(Dual USB - Late 2001 - 14.1 LCD - 16 VRAM - 14.1 LCD 16 VRAM) - AirPort Card

1

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