DISHWASHER
USER INSTRUCTIONS
THANK YOU for purchasing this high-quality product. Register your new dishwasher at www.whirlpool.com. In Canada, visit our website at www.whirlpool.ca.
For future reference please make a note of your product model and serial numbers. These can be located near the door on the righthand or left-hand side of the dishwasher interior.
Model Number _____________________________________________ |
Serial Number _____________________________________________ |
Table of Contents |
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DISHWASHER SAFETY.......................................................................... |
1 |
WHAT’S NEW IN YOUR DISHWASHER................................................ |
3 |
PARTS AND FEATURES......................................................................... |
4 |
QUICK STEPS ........................................................................................ |
5 |
DISHWASHER USE ............................................................................... |
6 |
CYCLE AND OPTION DESCRIPTIONS................................................. |
8 |
DISHWASHER FEATURES................................................................... |
10 |
FILTRATION SYSTEM........................................................................... |
11 |
DISHWASHER CARE............................................................................ |
12 |
TROUBLESHOOTING........................................................................... |
13 |
WARRANTY.......................................................................................... |
16 |
Dishwasher Safety
Your safety and the safety of others are very important.
many important safety messages in this manual and on your appliance. Always read and obey all safety
safety alert symbol.
alerts you to potential hazards that can kill or hurt you and others.
messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” mean:
DANGER WARNING
You can be killed or seriously injured if you don't immediately follow instructions.
You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
W11049297A
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using the dishwasher, follow basic precautions, including the following:
■Read all instructions before using the dishwasher.
■Use the dishwasher only for its intended function.
■Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.
■When loading items to be washed:
1)Locate sharp items so that they are not likely to damage the door seal; and
2)Load sharp knives with the handles up to reduce the risk of cut-type injuries.
■Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.
■Do not touch the heating element during or immediately after use.
■Do not operate the dishwasher unless all enclosure panels are properly in place.
■Do not tamper with controls.
■Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.
■To reduce the risk of injury, do not allow children to play in or on the dishwasher.
■Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
■Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
■For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
WARNING: Improper connection of the equipmentgrounding conductor can result in a risk of electric shock.
Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
■For a permanently connected dishwasher:
The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.
SAVE THESE INSTRUCTIONS
WARNING
Tip Over Hazard Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
2
What’s New in Your Dishwasher
Energy
Congratulations on purchasing your water and energy efficient dishwasher! This dishwasher cleans by spraying the dishes with water and pauses to allow the detergent to soak into and release the soils on the dishes. The cycles are longer due to the soak and pauses for exceptional cleaning. Your dishwasher contains an optical water sensor. The optical water sensor is used to determine the optimum water and energy consumption for great cleaning performance. Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. The first cycle using the sensor will run longer to calibrate the optical sensor.
Performance
Rinse Aid
Using rinse aid will optimize your drying and wash performance. This dishwasher is specifically designed to be used with rinse aid for improved drying performance and controlling buildup of hard water deposits. Energy efficient dishwashers use less water and energy, so they depend on the water “sheeting” action of rinse aid for total optimal performance.
Detergent
The United States and Canada have passed regulations limiting the amount of phosphorus (phosphates) in household dishwasher detergents. Major manufacturers have reformulated their dishwasher detergent for this change in detergents as another step in eco-conscious awareness. With these changes, we recommend quality tablets and packs for convenience and improved performance.
Filtration System
Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and energy conservation while providing optimal cleaning performance. Maintenance of your filters regularly will sustain peak cleaning performance. We suggest you clean both your upper and lower filters and rinse under running water at least once a month.
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Parts and Features
Upper level wash
Water feed tube
Model and serial number label
Water inlet opening
Heating element
Rinse aid dispenser reduces spotting and improves drying.
Detergent dispenser
Vent
Total Coverage Spray Arm (on some
models) cleans with twice the jets for more coverage. A smarter sequence of spray patterns from multiple nozzles hits dishes throughout the cycle.
Overfill protection float
Resource Efficient Wash System removes soil from water and improves cleaning action.
Cup shelf
Upper spray arm
TOP RACK
Silverware basket
BOTTOM RACK
4
Quick Steps
1 Remove bulk food and load dishwasher.
3 Select a cycle and options (varies by model).
Scrape off excess food into garbage or food disposer.
Load dishes so that water spray will reach every surface.
2 Add detergent and rinse aid.
4 Start dishwasher.
To start and resume a cycle, press START/RESUME
and close the door within
4 seconds. If the door is not closed within 4 seconds, the Start/Resume LED will flash, and the cycle will not start.
5 |
Unload dishwasher and |
clean the filter. |
See “Recommended Time Interval to Clean Your Filter” in the “Filtration System” section for the recommended cleaning schedule.
5
Dishwasher Use
STEP 1
Prepare and Load the Dishwasher
IMPORTANT: Remove leftover food, bones, toothpicks, and other hard items from the dishes. Remove labels from containers before washing.
STEP 2
Add Detergent
NOTE: If you do not plan to run a wash cycle soon, run a rinse cycle. Do not use detergent.
■■ Use automatic dishwasher detergent only. Add powder, liquid, or tablet detergent just before starting a cycle.
Cover latch |
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Main wash |
MAIN WASH |
WASH |
Pre-wash |
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compartment |
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Upper rack |
Lower rack |
■■ Check that nothing blocks the upper or lower spray arm.
Items in rack can block the spray arms.
■■ Check that when the dishwasher door is closed, no items are blocking the detergent dispenser.
■■ Tough soiled items should be loaded with soiled surfaces facing down and inward to the spray. This will improve cleaning and drying results.
■■ Avoid overlapping items like bowls or plates that may trap food.
■■ Place plastics, small plates, and glasses in the upper rack. Wash only plastic items marked “dishwasher safe.”
■■ To avoid thumping/clattering noises during operation, load dishes so they do not touch one another. Make sure lightweight load items are secured in the racks.
■■ When loading silverware, always place sharp items pointing down. Mix items in each section of the basket with some pointing up and some down to avoid nesting. Spray cannot reach nested items.
■■ Use slots in the covers and suggested loading patterns to keep your silverware separated for optimum wash.
■■ Fresh automatic dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool, dry place.
■■ For optimum performance, tablet detergent is recommended.
■■ The amount of detergent to use depends on:
How much soil remains on the items – Heavily soiled loads require more detergent.
The hardness of the water – If you use too little detergent in hard water, dishes won’t be clean. If you use too much in soft water, glassware will etch.
Soft to Medium Water (0 to 6 grains per U.S. gallon) [typical water softener water and some city water]
Medium to Hard Water (7 to 12 grains per U.S. gallon) [well water and some city water]
■■ Depending on your water hardness, fill the Main Wash section of the dispenser as shown. Fill the Pre-Wash section to the level shown for heavily soiled items.
NOTE: Fill amounts shown are for standard powdered detergent. Follow instructions on the package when using other dishwasher detergent.
Hard Water
Soft Water
Main Wash |
Pre-Wash |
PUSH
NOTE: The AnyWare™ silverware basket will fit on the inner door, on the front of the lower rack, and inside the lower rack.
6
STEP 3
Add Rinse Aid
■■ Your dishwasher is designed to use rinse aid for good drying performance. Without rinse aid, your dishes and dishwasher interior will have excessive moisture. The Heat Dry option will not perform as well without rinse aid.
■■ Rinse aid keeps water from forming droplets that |
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can dry as spots or streaks. They also improve drying |
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by allowing water to drainoff of the dishes after the |
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final rinse. |
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■■ Check the rinse aid indicator. Add rinse aid |
Add |
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when indicator drops to “Add” level. |
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■■ To add rinse aid, turn the dispenser cap 1/4 turn |
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counterclockwise and lift off. Pour rinse aid into |
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the opening until the indicator level is at “Full.” |
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Replace the dispenser cap and turn to “Lock.” |
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Make sure cap is fully locked.Close the |
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dispenser by pushing down gently on the lid. |
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NOTE: For most water conditions, the factory setting will give good results.
■■ Check water hardness level to ensure there are no rings or spots on your dishware before adding rinse aid or adjusting the factory setting.
■■ If you have hard water or notice rings or spots, try a higher setting.
Turn the arrow adjuster inside the |
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dispenser by either using your fingers |
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or inserting a flat-blade screwdriver into |
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ax |
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the center of the arrow and turning. |
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STEP 4
Select a Cycle
Efficient dishwashers run longer to save water and energy, just as driving a car slower saves gas. Cycle times may increase or decrease, depending on selections. Estimated cycle times after calibration are listed in the “Cycle and Option Descriptions” chart in the following section. Select the desired cycle by pressing the Cycles keypad. Each time you press the Cycles keypad, it will advance to the next available cycle.
Select Options
See the “Cycle and Option Descriptions” chart in the following section.
You can customize the cycles by selecting the options desired and pressing the Start/Resume keypad.
STEP 5
Start or Resume a Cycle
■■ If needed, run hot water at the sink nearest your dishwasher until the water is hot. Turn off water.
■■ For best dishwashing results, water should be 120ºF (49ºC) as it enters the dishwasher.
■■ Select the wash cycle and options desired. To repeat the same cycle and options used previously, press the START/RESUME keypad twice. Within 4 seconds of pressing Start/Resume, you must firmly push the door closed. If the door is not closed within 4 seconds, the Start/Resume LED will flash and the cycle will not start.
■■ You can add an item at the beginning of the cycle. Open the door slowly and add the item. Press the START/RESUME keypad and close the door firmly within 4 seconds. If the door has been open more than 4 seconds, the LED will flash and the dishwasher will not resume unless you press Start/ Resume again.
IMPORTANT: If the door has been opened after starting a cycle (even during the Delay Hours option), Start/Resume must be pressed again.
7
Cycle and Option Descriptions
Estimated cycle times may increase or decrease, depending on water temperature, soil conditions, dish load size, and options selected. You can customize your cycle by selecting an option.
See option selections. If you change your mind, press the option again to turn off the option or select a different option. You can change an option anytime before the selected option begins. At each stage of the wash cycle, you may hear noises that you are not used to hearing in your previous dishwasher. Each cycle will provide a series of pauses and water sprays throughout the wash cycle. This is normal and will provide optimal cleaning performance.
CYCLE SELECTIONS
This information covers several different models. Your dishwasher may not have all of the cycles and options described.
IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts the cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle will automatically compensate by adding time, heat, and water as needed.
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CYCLES |
ESTIMATED |
WATER |
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WASH TIME |
USAGE |
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W/O OPTIONS |
GALLONS |
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(LITERS) |
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This cycle senses the load size, soil amount, and toughness of soil to adjust the |
2:10 to 3:15 |
3.38 to 7.4 |
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cycle for improved cleaning, using only the amount of water and energy needed. |
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(12.8 to 28.0) |
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The Sensor cycle is automatically selected if you first press the Start/Resume |
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button. Includes a heated drying option.* |
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Use for hard-to-clean, heavily soiled pots, pans, casseroles, and regular |
2:45 to 3:25 |
7.4 (28.0) |
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tableware. Includes a heated drying option. |
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This cycle is recommended for daily, regular, or typical use to completely wash |
2:00 to 3:10 |
2.4 to 7.4 |
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and dry a full load of normally soiled dishes. This dishwasher’s government |
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(9.09 to 28.0) |
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energy certifications were based on the Normal cycle with only the Heated Dry |
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option selected.** |
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For fast results, the 1 Hr Wash will clean dishes using slightly more water and |
0:55 to 1:05 |
7.87 (29.8) |
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energy. For improved drying, select the Heat Dry option. |
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NOTE: Some detergents are not recommended for short wash cycles, please |
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refer to your detergent packaging for more information. |
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This cycle quietly soaks dishes with an extended prewash which eliminates the |
6:45 to 7:25 |
7.4 (28.0) |
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need to presoak dishes, saving personal time and effort. For optimal cleaning |
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results during the Soak & Clean cycle, add prewash detergent. Use this cycle |
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for loads with heavy amounts of dried-on or hard to clean baked-on food. |
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Includes a heated drying option. |
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*The government energy certifications are not based on this cycle. See the Normal cycle description for the government energy certification cycle. Using the Sensor cycle may increase your energy usage.
**No other washing and drying temperature options were selected, and the dishwasher was not subjected to truncated testing. Rinse aid was not used, and there was no detergent used in the prewash.
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OPTION SELECTIONS
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OPTIONS |
CAN BE |
WHAT IT DOES |
ADDED |
ADDED |
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SELECTED |
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TIME TO |
WATER |
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CYCLE |
GALLONS |
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(LITERS) |
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Runs dishwasher at a later time. Select a wash |
Available with |
Delays start of |
NA |
NA |
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cycle and options. Each time you press the |
any cycle |
a cycle up to |
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Delay keypad, it will display the next available |
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24 hours. |
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delay time. Press DELAY. Press the START/ |
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RESUME keypad. Close door firmly. |
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NOTES: |
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■■ The dishwasher remembers the last Delay |
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you selected. To reset the delay time to |
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something other than what is displayed, |
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continue to press the Delay keypad until the |
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desired delay time is reached. |
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■■ Any time the door is opened (such as, to add |
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a dish), Start/Resume must be pressed again |
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to resume delay countdown. |
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Sanitizes dishes and glassware in accordance |
Sensor |
Raises the main |
0:05 to 1:06 |
0 to 3.9 |
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with NSF International NSF/ANSI Standard 184 |
Heavy |
wash temperate |
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(0 to 14.6) |
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for Residential Dishwashers. Certified residential |
Normal |
to135°F (57°C) |
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dishwashers are not intended for licensed food |
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and the final rinse |
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establishments. Only sanitizing cycles have |
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temperature to |
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been designed to meet the requirements of the |
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(156°F (69°C). |
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NSF/ANSI 184 performance standard for soil |
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removal and for sanitization efficacy. There is |
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no intention, either directly or indirectly, that all |
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cycles on a NSF/ANSI 184 certified dishwasher |
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meet the NSF/ANSI 184 performance standard |
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for soil removal and for sanitization efficacy. |
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At end of the cycle, the “Sanitized” indicator will |
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glow. If your load did not properly sanitize, the |
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indicator will flash at the end of the cycle. This |
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can happen if the cycle is interrupted or if the |
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water does not reach the required temperature. |
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The light goes off when you open and close the |
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door or press CANCEL. |
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Dries dishes with heat. This option, with the |
Sensor |
Uses a heating |
NA |
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use of rinse aid, will provide better drying |
Heavy |
element to speed |
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results. Plastic items are less likely to deform |
Normal |
drying times. |
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when loaded in the top rack. Use Heat Dry for |
1 Hr Wash |
Heat Dry option |
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optimum drying performance. For air dry, Heat |
Soak & Clean |
defaults to On |
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Dry LEDs are off. |
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when any cycle is |
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selected, except |
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for 1 Hr Wash. |
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Raises the main wash temperature to improve |
Sensor |
Raises the main |
0:05 to 0:13 |
0 to 3.9 |
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cleaning for loads containing tough, baked-on |
Heavy |
wash temperate |
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(0 to 14.6) |
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food. |
Normal |
to135°F (57°C). |
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Soak & Clean |
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Use the Control Lock option to avoid unintended use of dishwasher between cycles or cycle and option changes during a cycle.
To turn on Control Lock, press and hold CONTROL LOCK for 3 seconds. Control Lock light will stay on for a short time, indicating that it is activated. When the Lock indicator is lit, all buttons are disabled. If you press any button while your dishwasher is locked, the light flashes three times. The dishwasher door can still be opened/closed while the controls are locked.
To turn off Control Lock, press and hold CONTROL LOCK for 3 seconds. Control Lock light turns off.
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CONTROLS AND CYCLE STATUS
Control |
Purpose |
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Press to start or |
If the door is opened during a cycle or the power is interrupted, the Start/Resume |
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resume a wash |
LED flashes. The cycle will not resume until Start/Resume is pressed and the door |
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cycle. |
is closed. |
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NOTE: Push door firmly closed within 4 seconds of pressing Start/Resume or the |
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dishwasher will not start. If door is not closed within 4 seconds, the Start/Resume |
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LED will flash when the door is closed. |
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Press to cancel |
Press and hold CANCEL-DRAIN for 3 seconds. Close the door firmly. The |
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wash cycle. |
dishwasher starts a 2-minute drain (if needed). Let dishwasher drain completely. |
To inform you that the dishes have been sanitized.
If you select the Sani Rinse option, when the cycle is finished, the Sanitized indicator on the control panel glows. If your dishwasher did not properly sanitize your dishes, the Sanitized indicator flashes at the end of the cycle. This can happen if the cycle is interrupted or if water could not be heated to required temperature. The indicator goes off when you open and close door or press Cancel.
To follow the |
The exterior status light on the front of the door panel will glow when washing, |
progress of the |
rinsing, and drying. The light will turn off when the cycle is complete. |
dishwasher cycle. |
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Dishwasher Features
AnyWare™ Silverware Basket
The AnyWare™ silverware basket can be hung on the door, the bottom rack, or placed inside the bottom rack.
Door position |
Rack position |
Rack position side |
To open the AnyWare™ silverware basket:
To unlock, grasp the front panel, pull up, and rotate 90° as shown. Make sure the front panel is up all the way before rotating. To unlock and rotate the front panel, grasp the front panel as shown and pull it up and out.
PUSH
NOTE: Be sure the front panel of the silverware basket is completely locked into place before pulling out the bottom rack and before closing the dishwasher door.
To remove the basket from the door:
1.Grasp the silverware basket by the handle. Slide it toward the top of the door.
2.Lift the basket off the holding buttons.
To replace the basket in the door:
1.Set the silverware basket on the holding buttons.
2.Slide the basket toward the bottom of the door until it locks into place.
Cup Shelves
Fold down the extra shelf on the top rack to hold additional cups, stemware, or long items such as utensils and spatulas. For best results on cups, stagger the spacing so that the cups on the shelf are not directly above the cups below.
Removable Top Rack
The removable top rack allows you to wash larger items such as pots, roasters, and cookie sheets in the bottom rack.
IMPORTANT: Remove dishes prior to removing the top rack from the dishwasher.
To remove the rack:
1.To gain access to the track stops, pull the upper rack forward about halfway out of the tub.
2.Press on the edge of the ridged area on the track stop while tipping the track stop toward the center of the dishwasher. This action releases a small retaining tab that locks the track stop to the track (see Track stop - left).
NOTE: It is helpful to use two hands. Take special note of the orientation of the track stops.
Track stop - left
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3.With the retaining tab released, pull the track stop straight toward the opposite track to remove it.
4.After removing both track stops, gently pull the top rack out of the tracks by rolling it toward you.
5.Replace the track stops by coming up from under the track and slipping the lower tab of the track stop into the lower slot of the track (see Track stop – right) and rotate the track stop into place. Then press on the edge of the ridged area while pushing the track stop straight toward the track. This action locks the retaining tab back into place.
6.Test the track stop by pulling it toward the opposite track to ensure that it is locked in place.
To replace the rack:
1.Gently pull the tracks forward in the dishwasher until they stop. Remove track stops. See steps 1 though 3 above.
2.Place the back wheels on each side of the rack into the track and roll the rack into the tracks, but do not push the rack all the way into the tub.
3.Insert front rack wheels on each side of the rack into the track.
4.Slide the rack into the dishwasher.
5.Replace the track stops. See steps 5 and 6 above.
IMPORTANT: Be sure that the track stops are locked in place and cannot be easily removed. They keep the rack from coming out of the track.
Track stop - right
Filtration System
Your dishwasher has the latest technology in dishwasher filtration. This filtration system minimizes sound and optimizes water and energy conservation while providing superior cleaning.
The filter system consists of two parts, an upper filter assembly and a lower filter.
IMPORTANT: To avoid damage to dishwasher, do not operate your dishwasher without filters properly installed. Be sure lower filter is securely in place and upper filter assembly is locked into place. If upper assembly turns freely, it is not locked into place.
The filters may need to be cleaned when:
■■ Visible objects or soils are on the upper filter assembly. ■■ Dishes feel gritty to the touch.
Upper filter assembly
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Lower filter |
It is very easy to remove and maintain the filters. The chart below shows the recommended cleaning frequency. |
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RECOMMENDED TIME INTERVAL TO CLEAN YOUR FILTER |
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Number of Loads Per Week |
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If you only scrape |
If you scrape and rinse |
If you wash before loading |
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before loading* |
before loading |
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8–12 |
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Every 2 months |
Every 4 months |
Once per year |
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4–7 |
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Every 4 months |
Once per year |
Once per year |
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1–3 |
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Twice per year |
Once per year |
Once per year |
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*We recommend this practice because it will conserve the water and energy that you would have used to prepare your dishes. This will also save you time and effort.
Very Hard Water
If you have hard water (above 15 grains), clean your filter at least once per month. Buildup of white residue on your dishwasher indicates hard water. For tips on removing spots and stains, see the “Troubleshooting” section.
Filter Removal Instructions
1.Turn the upper filter assembly 1/4 turn counterclockwise and lift out.
Locating tab
To remove upper filter assembly
2.Separate the upper filter assembly by gently pulling apart.
3.Clean the filters as shown.
11
Cleaning Instructions
IMPORTANT: Do not use wire brushes, scouring pads, etc., as they may damage the filters.
Rinse filter under running water until most soils are removed. If you have hard-to-remove soils or calcium deposits from hard water, a soft brush may be required.
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Filter Reinstallation Instructions
1.Noting the previous illustrations, place the lower filter under the locating tabs in the bottom of the dishwasher, so the round opening for the upper filter assembly lines up with
the round opening in the bottom of the tub.
2.Insert the upper filter assembly into the circular opening in the lower filter.
Locating tab
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To replace upper filter assembly
3.Slowly rotate the filter clockwise until it drops into place. Continue to rotate until the filter is locked into place. If the filter is not fully seated (still turns freely), continue to turn the filter clockwise until it drops and locks into place.
NOTE: The upper filter assembly arrow does not have to align with the arrow in the lower filter as long as the filter is locked.
IMPORTANT: To avoid damage to dishwasher, do not operate your dishwasher without the filters properly installed. Be sure the lower filter is securely in place and the upper filter assembly is locked into place. If the upper filter assembly turns freely, it is not locked into place.
Dishwasher Care
Cleaning the Exterior
Clean the exterior of dishwasher with a soft, damp cloth, and mild detergent. If your dishwasher has a stainless steel exterior, it has a coating that is resistant to fingerprints. Avoid using abrasive cleaning products on the exterior of the dishwasher.
Cleaning and Maintaining the Interior
Many detergents may leave white spots or a white residue on dishware and on the interior of the dishwasher. Over time this residue can become unsightly and could affect dishwasher performance. Use of a dishwasher cleaning product such as affresh® Dishwasher Cleaner can help to remove the residue. Monthly use of affresh® Dishwasher Cleaner is recommended to help maintain the dishwasher.
To Use:
1.If cleaning without dishes, place one tablet in the detergent dispenser. Do not add detergent (If significant buildup is noticeable, a second tablet can be placed in the bottom of the dishwasher.)
2.If cleaning with dishes, place one tablet in the bottom of the dishwasher. Place detergent in the dispenser.
3.Run a Normal wash cycle.
Another method to remove white residue is to use a vinegar rinse. However, vinegar is an acid and using it too often could damage your dishwasher.
Place (do not pour), 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack. Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent. Vinegar will mix with the wash water.
NOTE: Whirlpool recommends the use of high-quality, premeasured detergent tablets or packs and the use of rinse aid for dishwasher cleaning and daily care.
If you have a drain air gap, check and clean it if the dishwasher isn’t draining well.
To Reduce Risk of Property Damage During Vacation or Extended Time Without Use
■■ When you will not be using the dishwasher during the summer months, turn off the water and power supply to the dishwasher.
■■ Make sure the water supply lines are protected against freezing conditions. Ice formations in the supply lines can increase water pressure and cause damage to your dishwasher or home.
■■ Damage from freezing is not covered by the warranty.
■■ When storing your dishwasher in the winter, avoid water damage by having your dishwasher winterized by authorized service personnel.
12
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.producthelp.whirlpool.com
In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.: |
In Canada: |
Whirlpool Brand Home Appliances |
Whirlpool Brand Home Appliances |
Customer eXperience Center |
Customer eXperience Centre |
553 Benson Road |
200 – 6750 Century Ave. |
Benton Harbor, MI 49022-2692 |
Mississauga, Ontario L5N 0B7 |
Please include a daytime phone number in the correspondence.
PROBLEM |
SOLUTION |
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DISHWASHER DOES |
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle. |
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NOT RUN |
If the Start/Resume light is blinking, press START/RESUME and close the door within |
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4 seconds. |
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Be sure the door is closed and latched. |
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■■ Check that there is not an interference between large casserole dishes and the wash system |
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at the back of the dishwasher. |
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■■ Check to see if any items are protruding through the bottom or back of the rack. Also check to |
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see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to ensure |
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door is closed and latched. |
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Press START/RESUME or CANCEL, or open and close the door before selecting your cycle/option. |
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Controls must be awakened after a period of inactivity. |
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Be sure the Control/Lock feature is not on. If the control lock indicator is lit, press and hold SANI |
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RINSE for 3 seconds. The Control Lock LED will turn off and you can then operate the controls. |
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Be sure you have selected a cycle. See “Cycle and Option Descriptions” section. |
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Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped. |
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If lights other than Start/Resume blink and the unit will not run, you will need to call for service. |
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If the numeric display shows a code “F2E2,” you will need to call for service. |
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DETERGENT REMAINS |
Check for dishware, such as cookie sheets, cutting boards, or large containers, etc., that may be |
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IN THE DISPENSER OR |
blocking the detergent dispenser from opening properly. |
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TABLET IS ON BOTTOM |
Be sure your detergent is fresh and lump-free. |
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OF TUB |
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Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to |
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resume the cycle by closing the door and pressing Start/Resume. |
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CYCLE RUNS TOO LONG |
NOTES: |
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■■ To use less water and reduce energy consumption, you will encounter cycles that typically run |
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for up to 3 hours. |
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■■ A water heater setting of 120°F (49°C) is best the dishwasher will delay longer while heating |
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cooler water. |
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■■ Some options will add time to the cycle. See the “Cycle and Option Descriptions” section. |
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The Heat Dry option adds approximately 45 minutes. |
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Try the 1 Hr Wash cycle. |
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Run the hot water at a faucet close to the dishwasher before starting the cycle. |
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DISHWASHER NOT DRYING |
NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous |
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surface which tends to collect water droplets. Towel drying may be necessary. |
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Use of rinse aid along with the Heat Dry option is needed for proper drying. |
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Proper loading of items can affect drying. (See specific loading instructions within this guide.) |
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Glasses and cups with concave bottoms hold water. This water may spill onto other items |
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when unloading. |
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■■ Unload the bottom rack first. |
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■■ Locate these items on the more slanted side of the rack for improved results. |
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WILL NOT FILL |
Be sure the water to the dishwasher is turned on. |
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Check that the overfill protection float is free from obstructions. See the “Parts and Features” section. |
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Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate |
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properly or may not fill with water. See “Blinking Lights” in the “Troubleshooting” section. |
13
PROBLEM |
SOLUTION |
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WATER REMAINS IN THE |
Be sure the cycle has completed (the Clean indicator is on). If it has not, you will need to resume the |
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TUB/WILL NOT DRAIN |
cycle by pressing Start/Resume and closing the door within 4 seconds. |
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If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed |
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from the disposer inlet. |
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Check for kinks in the drain hose. |
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Check for food obstructions in the drain or disposer. |
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Check your house fuse or circuit breaker. |
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HARD WATER |
NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make |
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(WHITE RESIDUE ON |
it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness |
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is 15 grains or more. If a water softener is not installed, the following steps may help: |
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DISHWASHER INTERIOR |
||
OR GLASSWARE) |
Use a commercial cleaner designed for dishwashers once per month. |
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Clean the upper and lower filters at least once per month. See “Cleaning Instructions” in the |
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“Filtration System” section. |
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Always use a rinse aid. |
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Always use a high-quality, fresh detergent. |
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Use a detergent booster/water softener additive designed for dishwashers. |
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ODORS |
NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full |
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load is ready to run. |
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Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright |
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glass measuring cup in the lower rack. Run a Normal cycle with the Heat Dry option turned off. Do |
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not use detergent. |
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The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the |
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“Troubleshooting” section. |
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NOISY |
Surging sounds can occur periodically throughout the cycle while the dishwasher is draining. |
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Normal water valve hissing may be heard periodically. |
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A normal snap sound may be heard when the detergent dispenser opens during the cycle and when |
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the door is opened at the end of the cycle. |
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Improper installation will affect noise levels. |
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Be sure the filters are properly installed. |
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A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms. |
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Readjust the dishware and resume the cycle. |
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FOOD SOILS REMAIN |
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing |
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ON DISHES |
performance. See the “Dishwasher Use” section. |
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Check filter to ensure it is properly installed. Clean it if needed. See “Cleaning Instructions” in the |
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“Filtration System” section for details. |
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Select the proper cycle and option for the type of soils. The Target Clean™ cycle with the Hi Temp |
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Wash option can be used for tougher loads. |
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Be sure the incoming water temperature is at least 120°F (49°C). |
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Use the proper amount of fresh detergent. More detergent is needed for heavier soiled loads and |
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hard water conditions. |
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Scrape food from dishes prior to loading (do not prerinse). |
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DISHES DIRTY/SUDS IN |
If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate |
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DISHWASHER/CYCLE |
properly or may not fill with water. |
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NOT COMPLETE |
Suds can come from: |
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■■ Using the incorrect type of detergent, such as dish detergent for hand washing dishes, |
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laundry detergent, or hand soap. |
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■■ Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid. |
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■■ Using an excessive amount of dishwasher detergent. |
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■■ Inadequate rinsing off detergent from dishes washed by hand before loading them into |
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the dishwasher. |
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Call for service. |
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If no water was present in the machine at any time during a heated wash cycle, the cycle will end and |
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the Clean indicator will not come on. See “Will Not Fill” in the “Troubleshooting” section. |
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DID NOT SANITIZE |
If the Sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse |
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or the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C). |
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DAMAGE TO DISHWARE |
Improper loading can cause dishes to become chipped or damaged. (See specific loading |
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instructions within this guide.) |
14
PROBLEM |
SOLUTION |
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BLINKING LIGHTS |
Blinking indicators will occur when the cycle is paused or when the cycle has been interrupted by |
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opening the door. If the Start/Resume light is blinking, press the START/RESUME keypad and close |
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the door within 4 seconds. |
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See “Start or Resume a Cycle” in the “Dishwasher Use” section. |
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If the Clean light or any other lights are blinking and the dishwasher will not run, call for service. |
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CLOUDY OR SPOTTED |
Add or adjust the amount of liquid rinse aid for better drying and to reduce spotting. See the “Add |
DISHWARE (AND HARD |
Rinse Aid” section. |
WATER SOLUTION) |
Use the correct amount of detergent. |
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Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the |
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cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See |
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“Hard Water (White Residue on Dishwasher Interior or Glassware)” in the “Troubleshooting” section. |
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If it does not come clear, it is due to etching (see below). |
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Be sure the incoming water temperature is set at 120°F (49°C). |
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Try using the Hi Temp Wash and Sani Rinse options. |
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To remove spotting, run a vinegar rinse through the dishwasher. |
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■■ Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal |
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items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a |
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Normal cycle with the Heat Dry option turned off. No detergent is needed. |
ETCHING (PERMANENT |
This is an erosion of the surface of the glassware and can be caused by a combination of water that |
CLOUDINESS) |
is too hot, using too much detergent with soft water, or pre-washing. Detergent needs food soil to |
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act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching, |
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adjust the detergent amount to match the water hardness, stop pre-washing, and use water heating |
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options only when incoming water temperature is below 120°F (49°C). |
LEAKING WATER |
Be sure dishwasher has been installed properly and is level. |
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Suds can cause the dishwasher to overflow. Measure the detergent accurately and use only |
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detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another |
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brand of detergent if sudsing continues. |
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To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling. |
|
|
TUB IS DISCOLORED |
High iron content in the water can discolor the tub. |
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Tomato-based foods can discolor the tub or dishware. Large amounts of tomato-based foods should |
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be removed from the dishes before loading. |
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A citrus-based cleaner can be used to clean. |
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|
15
|
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED |
WHIRLPOOL® |
TO OBTAIN WARRANTY SERVICE. |
Please have the following information available when you call the |
|
MAJOR APPLIANCE |
Customer eXperience Center: |
■ Name, address, and telephone number |
|
LIMITED WARRANTY |
■ A clear, detailed description of the problem |
|
■ Model number and serial number |
|
■ Proof of purchase, including dealer or retailer name and address |
|
|
IF YOU NEED SERVICE:
1.Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com.
2.All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
|
|
ONE YEAR LIMITED WARRANTY |
|
WHAT IS COVERED |
|
WHAT IS NOT COVERED |
|
For one year from the date of purchase, |
1. |
Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator, |
|
when this major appliance is installed, |
|
or installation instructions. |
|
operated, and maintained according |
2. |
In-home instruction on how to use your product. |
|
to instructions attached to or furnished |
3. |
Service to correct improper product maintenance or installation, installation not in accordance with |
|
with the product, Whirlpool Corporation |
|||
or Whirlpool Canada LP (hereafter |
|
electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring, |
|
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fuses, or water inlet hoses). |
||
“Whirlpool”) will pay for factory |
|
||
4. |
Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions, etc.). |
||
specified replacement parts and repair |
|||
labor to correct defects in materials or |
5. |
Defects or damage caused by the use of non-genuine Whirlpool parts or accessories. |
|
workmanship that existed when this |
6. |
Conversion of products from natural gas or propane gas. |
|
major appliance was purchased or, at |
|||
7. |
Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved |
||
its sole discretion, replace the product. |
|||
In the event of product replacement, |
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by Whirlpool. |
|
your appliance will be warranted for |
8. |
Repairs to parts or systems to correct product damage or defects caused by unauthorized service, |
|
the remaining term of the original unit’s |
|
alteration, or modification of the appliance. |
|
warranty period. |
9. |
Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes, |
|
YOUR SOLE AND EXCLUSIVE |
|
unless such damage results from defects in materials and workmanship and is reported to Whirlpool |
|
REMEDY UNDER THIS LIMITED |
|
within 30 days. |
|
WARRANTY SHALL BE PRODUCT |
10. |
Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments including, |
|
REPAIR AS PROVIDED HEREIN. |
|
but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals. |
|
Service must be provided by a |
11. |
Food or medicine loss due to product failure. |
|
Whirlpool designated service company. |
|||
This limited warranty is valid only in |
12. |
Pickup or delivery. This product is intended for in-home repair. |
|
the United States or Canada and |
13. |
Travel or transportation expenses for service in remote locations where an authorized Whirlpool |
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applies only when the major appliance |
|
servicer is not available. |
|
is used in the country in which it was |
14. |
Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative panels, |
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purchased. This limited warranty is |
|
flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or |
|
effective from the date of original |
|
||
|
replacement of the product. |
||
consumer purchase. Proof of original |
|
||
15. |
Service or parts for appliances with original model/serial numbers removed, altered, or not easily |
||
purchase date is required to obtain |
service under this limited warranty. |
determined. |
|
The cost of repair or replacement under these excluded circumstances shall be borne by |
||
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the customer. |
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
03/17
W111049297A |
®/™ ©2017 Whirlpool. Used under license in Canada. All rights reserved. |
05/17 |
16