Whirlpool WDF560SAFM Manual

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DISHWASHER

USER INSTRUCTIONS

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301. In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.

You will need your model and serial number located near the door on the right-hand or left-hand side of the dishwasher interior.

TABLE OF CONTENTS

 

DISHWASHER SAFETY .............................................................

1

WHAT’S NEW IN YOUR DISHWASHER...................................

3

ENERGY......................................................................................

3

PERFORMANCE ........................................................................

3

PARTS AND FEATURES............................................................

4

QUICK STEPS ............................................................................

5

DISHWASHER USE....................................................................

6

CYCLE AND OPTION DESCRIPTIONS ....................................

8

DISHWASHER FEATURES......................................................

10

FILTRATION SYSTEM .............................................................

11

DISHWASHER CARE ...............................................................

12

TROUBLESHOOTING ..............................................................

13

WARRANTY ..............................................................................

16

Dishwasher Safety

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER

WARNING

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

W10852541A

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using the dishwasher, follow basic precautions, including the following:

Read all instructions before using the dishwasher.

Use the dishwasher only for its intended function.

Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.

When loading items to be washed:

1)Locate sharp items so that they are not likely to damage the door seal; and

2)Load sharp knives with the handles up to reduce the risk of cut-type injuries.

Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer's recommendations.

Do not touch the heating element during or immediately after use.

Do not operate the dishwasher unless all enclosure panels are properly in place.

Do not tamper with controls.

Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.

To reduce the risk of injury, do not allow children to play in or on the dishwasher.

Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

For a grounded, cord-connected dishwasher:

The dishwasher must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipmentgrounding conductor can result in a risk of electric shock.

Check with a qualified electrician or service representative if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

For a permanently connected dishwasher:

The dishwasher must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

SAVE THESE INSTRUCTIONS

WARNING

Tip Over Hazard Do not use dishwasher until completely installed.

Do not push down on open door.

Doing so can result in serious injury or cuts.

2

What’s New in Your Dishwasher

Energy

Congratulations on purchasing your water and energy efficient dishwasher! This dishwasher cleans by spraying the dishes with water and pauses to allow the detergent to soak into and release the soils on the dishes. The cycles are longer due to the soak and pauses for exceptional cleaning. Your dishwasher contains an optical water sensor. The optical water sensor is used to determine the optimum water and energy consumption for great cleaning performance. Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. The first cycle using the sensor will run longer to calibrate the optical sensor.

Performance

Rinse Aid

Using rinse aid will optimize your drying and wash performance. This dishwasher is specifically designed to be used with rinse aid for improved drying performance and controlling buildup of hard water deposits. Energy efficient dishwashers use less water and energy, so they depend on the water “sheeting” action of rinse aid for total optimal performance.

SLIDE

Detergent

The United States and Canada have passed regulations limiting the amount of phosphorus (phosphates) in the household dishwasher detergents to no more than 0.5%, where previous detergents contained 8.7%. Major manufacturers have reformulated their dishwasher detergent for this change in detergents as another step in eco-conscious awareness. With these changes, we recommend quality tablets and packs for convenience and improved performance.

SLIDE

Filtration System

Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and energy conservation while providing optimal cleaning performance. Maintenance of your filters regularly will sustain peak cleaning performance. We suggest you clean both your upper and lower filters and rinse under running water at least once a month.

 

 

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3

Whirlpool WDF560SAFM Manual

Parts and Features

4

1 Prepare and load dishwasher.

Spin the spray arms. They should turn freely.

Quick Steps

4 Start dishwasher.

Push door firmly closed. Select the wash cycle and options, and then press START/RESUME. To use the same cycle and options used previously, press START/RESUME twice.

2

Add detergent and rinse aid.

Unload dishwasher

 

5 and clean the filter.

 

 

See “Recommended Time

 

 

Interval to Clean Your

 

 

Filter” in the “Filtration

 

 

System” section for the

 

 

recommended cleaning

 

 

schedule.

SLIDE

SLIDE

3 Select a cycle and option (cycles and options vary by model).

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SLIDE

Dishwasher Use

STEP 1

Prepare and Load the Dishwasher

IMPORTANT: Remove leftover food, bones, toothpicks, and other hard items from the dishes. Remove labels from containers before washing.

Upper rack

Lower rack

Check that when dishwasher door is closed, no items are blocking detergent dispenser.

Tough soiled items should be loaded with soiled surfaces facing down and inward to the spray. This will improve cleaning and drying results.

Avoid overlapping items like bowls or plates that may trap food.

Place plastics, small plates, and glasses in the upper rack. Wash only plastic items marked “dishwasher safe.”

To avoid thumping/clattering noises during operation, load dishes so they do not touch one another. Make sure lightweight load items are secured in racks.

STEP 2

Add Detergent

Premeasured Detergents

High quality premeasured tablets

and packs are recommended for improved performance.

Quality tablets and packs have

been proven better than powder, liquid, or gel detergents at reducing filming on dishes. Using tablets and packs over time will start to reduce or eliminate white film. They are suitable for all hardness and soil levels. Also, by using a rinse aid, you can

minimize repeat buildup of white film (not all packs and tablets contain rinse aid). Always place premeasured detergents in main compartment and slide lid closed.

NOTE: Follow instructions on the package when using other dishwasher detergent types. See the complete owners manual for more details about powders, liquids, and gels.

Use automatic dishwasher detergent only. Add detergent just before starting a cycle.

Fresh automatic dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool, dry place.

To close lid

To open lid

When loading silverware, always place sharp items pointing down and avoid “nesting.”

If your silverware does not fit into the designated slots, flip the covers up and mix silverware types to keep them separated.

Use slots in the covers and suggested loading patterns to keep your silverware separated for optimum wash.

NOTE: Silverware basket may vary by model.

Check that nothing blocks the upper or lower spray arms.

Items in rack can block the spray arms.

SLIDE

SLIDE

Place selected detergent in

Push OPEN, as shown, and the

the dispenser. Place finger,

lid will slide open.

as shown, and slide lid closed.

 

Press firmly until it clicks.

 

6

Powders and Gels

Water

Soil Level

Pre-Wash

Main Wash

Hardness

 

Compartment*

Compartment

 

 

 

 

Soft

Light

None

“Soft” fill line

(0-4 grains

 

 

 

Normal

None

“Soft” fill line

per U.S.

 

 

 

gallon)

Heavy

Full

“Soft” fill line

 

 

 

 

 

Medium

Light

Full

Full**

(5-9 grains

 

 

 

Normal

Full

Full**

per U.S.

 

 

 

gallon)

Heavy

Full

Full**

 

 

 

 

 

Hard

Light

Full

Full**

(10-14 grains

 

 

 

Normal

Full

Full**

per U.S.

 

 

 

gallon)

Heavy

Full

Full**

 

 

 

 

*The prewash compartment is on top of the sliding door of the dispenser.

**A full main wash compartment contains 2 Tbsp. (30 ml).

IMPORTANT: Extremely hard water mineral deposits (15 grains per U.S. gallon or more) can cause damage to your dishwasher and make it difficult to achieve good results. A water softener is recommended to avoid damage and achieve good results.

NOTE: Follow instructions on the package when using other dishwasher detergent types.

STEP 3

Rinse Aid

To add rinse aid: Open the rinse dispenser lid by gently pushing in the center of the lid with your thumb and pulling up on the edge. Pour rinse aid into the opening until the dispenser is full. Then, close the dispenser by pushing down gently on the lid.

NOTE: For most water conditions, the factory setting will give good results.

Rinse Aid Setting

Your rinse aid dispenser is adjustable. For most water conditions, the factory setting will give good results. If you have hard water and notice calcium buildup on your dishware, you may want to try a higher setting. If you notice foam in your dishwasher, use a lower setting.

To adjust the setting:

Turn the arrow adjuster to a higher number to increase the amount of rinse aid.

STEP 4

Select a Cycle (varies by model)

See “Cycle and Option Descriptions” charts in the following section.

Heavier cycles and options affect cycle length.

Select Options (varies by model)

See “Cycle and Option Descriptions” charts in the following section.

You can customize your cycles by pressing the options desired.

SLIDE

IMPORTANT: Your dishwasher is designed to use rinse aid. The use of rinse aids greatly improves drying by allowing water to drain from the dishes after the final rinse. Rinse aid also keeps water from forming droplets that can dry as spots or streaks.

Filling the dispenser

The dispenser holds 5 oz (150 mL) of rinse Full aid. Under most conditions, this will last

1 to 3 months.

NOTE: Indicator reads correct fill level when

Add

door is completely opened.

 

1.To add rinse aid, open the rinse dispenser lid by gently

pushing in the center of the

 

 

 

lid with your thumb and

 

 

 

pulling up on the edge.

 

 

OPEN

2. Pour rinse aid into the

 

Wash

Pre

SLIDE

 

opening until the dispenser

 

 

 

 

 

 

is full. Do not overfill.

 

 

 

3.Clean up any spilled rinse aid.

Spilled rinse aid can create excessive suds.

4.Then, close the dispenser by pushing down gently on the lid.

STEP 5

Start or Resume a Cycle

Run hot water at the sink nearest your dishwasher until the water is hot. Turn off water.

For best dishwashing results, water should be 120ºF (49ºC) as it enters the dishwasher.

Push door firmly closed. Select the wash cycle and options desired. Press START/RESUME to start the diswasher.

NOTE: To repeat the same cycle and options used previously, press START/RESUME twice.

You can add an item anytime at the beginning of the cycle. Open the door slowly and add the item. Close the door firmly. Press START/RESUME.

7

Cycle and Option Descriptions

Estimated cycle times may increase or decrease depending on water temperature, soil conditions, dish load size, and options selected.

You can customize your cycle by selecting an option.

See option selections. If you change your mind, press the option again to turn off the option or select a different option. You can change an option anytime before the selected option begins. At each stage of a wash cycle, you may hear noises that you are not used to hearing in your previous dishwasher. Each cycle will provide a series of pauses and water sprays throughout the wash cycle. This is normal and will provide optimal cleaning performance.

CYCLE SELECTIONS

 

 

CYCLES

SOIL LEVEL

ESTIMATED

WATER USAGE

 

 

 

 

WASH TIME

GALLONS

 

 

 

 

DISPLAYED*

(LITERS)

 

 

 

 

H:MM W/O

 

 

 

 

 

OPTIONS

 

 

 

 

 

 

 

 

 

The most advanced and versatile cycle. This cycle senses load size,

All soil levels

2:30

3.38 to 7.4

 

 

 

 

soil amount, and toughness of soil, to adjust the cycle for improved

 

 

(12.8 to 28.0)

 

 

performance, using only the amount of water and energy needed.

 

 

 

 

 

Use for all soil levels.

 

 

 

 

 

Use for hard-to-clean, heavily soiled pots, pans, casseroles,

Heavy

3:23

7.4 (28.0)

 

 

and tableware.

 

 

 

 

 

 

 

 

 

 

 

This cycle with only the Heat Dry option selected, and without other

All soil levels

2:21

2.4 to 7.4

 

 

 

 

options selected, is recommended to completely wash and dry a full load

 

 

(9.09 to 28.0)

 

 

of normally soiled dishes. The energy usage label is based on this cycle

 

 

 

 

 

 

 

 

 

 

and option combination.

 

 

 

 

 

Use for lightly soiled items. It saves energy.

Light

2:21

2.72 (10.29)

 

 

 

 

 

 

 

 

For fast results, 1-Hour Wash will clean dishes using slightly more water

Light

1:00

7.87 (29.8)

 

 

and energy. For improved drying, select the Heat Dry option.

 

 

 

NOTE: Some detergents are not recommended for short wash cycles.

Please refer to your detergent packaging for more information.

IMPORTANT: The sensor in your dishwasher monitors the soil level. Cycle time and/or water usage can vary as the sensor adjusts the cycle for the best wash performance. If the incoming water is less than the recommended temperature or food soils are heavy, the cycle will automatically compensate by adding time, heat, and water as needed.

8

OPTION SELECTIONS

OPTIONS

CAN BE

WHAT IT DOES ADDED TIME

ADDED

 

SELECTED

TO CYCLE

WATER

 

WITH

 

GALLONS

 

 

 

(LITERS)

Delay displays how many hours before the cycle will begin.

To delay the start:

1.Select a wash cycle and options.

2.Press the Delay button. Each time you press DELAY, it will display the next available delay time.

3.Press START to begin the delay countdown.

Available

Delays start of a

with any

cycle up to

cycle

24 hours.

NOTE: If the door is opened, such as to add a dish, the Start button must be pressed to resume the delay countdown.

 

 

 

 

 

 

 

Sanitizes dishes and glassware in accordance with NSF

Sensor

Raises the main

0:05 to 1:06

0 to 3.9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

International NSF/ANSI Standard 184 for Residential

Heavy

wash temperature

 

(0 to 14.6)

 

 

 

 

 

 

 

Dishwashers. Certified residential dishwashers are not

Normal

to 135°F (57°C)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

intended for licensed food establishments. Only sanitizing

 

and the final rinse

 

 

 

 

 

 

 

 

 

cycles have been designed to meet the requirements of

 

temperature to

 

 

 

 

 

 

 

 

 

the NSF/ANSI 184 performance standard for soil removal

 

156°F (69°C).

 

 

 

 

 

 

 

 

 

and sanitization efficacy. There is no intention, either

 

 

 

 

 

 

 

 

 

 

 

directly or indirectly, that all cycles on a NSF/ANSI 184

 

 

 

 

 

 

 

 

 

 

 

certified dishwasher meet the NSF/ANSI 184 performance

 

 

 

 

 

 

 

 

 

 

 

standard for soil removal and sanitization efficacy.

 

 

 

 

 

 

 

 

 

 

 

Sani Rinse indicator is lit at the end of the cycle if the Sani

 

 

 

 

 

 

 

 

 

 

 

Rinse option was successfully completed. If indicator does

 

 

 

 

 

 

 

 

 

 

 

not light, it is probably due to the cycle being interrupted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Raises water temperature to improve cleaning for loads

Sensor

Raises the main

0:05 to 0:13

0 to 3.9

 

 

 

 

 

 

 

containing tough, baked-on food.

Heavy

wash temperature

 

(0 to 14.6)

 

 

 

 

 

 

 

 

Normal

to 135°F (57°C).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turns the heating element on at the end of the wash

Available

 

0:11

0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

portion of the cycle. Its shorter heating time uses

with any

 

 

 

 

 

 

 

 

 

 

significantly less energy compared to using Heat Dry.

cycle

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dries dishes with heat. This option, with the use of rinse

Sensor

Uses a heating

0:08 to 0:46

0

 

 

 

 

 

 

 

aid, will provide the best drying results. Plastic items are

Heavy

element to speed

 

 

 

 

 

 

 

 

 

less likely to deform when loaded in the top rack. Use Heat

Normal

drying times.

 

 

 

 

 

 

 

 

 

Dry for optimum drying performance or turn the Heat Dry

1-Hour

Heat Dry option

 

 

 

 

 

 

 

 

 

option off for air dry.

Wash

defaults to ON

 

 

 

 

 

 

 

 

 

 

 

when any cycle is

 

 

 

 

 

 

 

 

 

 

 

selected except

 

 

 

 

 

 

 

 

 

 

 

for 1-Hour Wash

 

 

 

 

 

 

 

 

 

 

 

and Light.

 

 

 

 

 

 

 

 

 

 

Control

Use the Control Lock option to avoid unintended use of dishwasher between cycles, or cycle and option changes during

 

 

Lock

a cycle.

 

 

 

 

To turn on Control Lock, press and hold SANI RINSE for 3 seconds. Control Lock light will stay on for a short time, indicating that it is activated. When the Lock indicator is lit, all buttons are disabled. If you press any button while your dishwasher is locked, the light flashes 3 times. The dishwasher door can still be opened/closed while the controls are locked.

To turn off Control Lock, press and hold SANI RINSE for 3 seconds. Control Lock light turns off.

9

To gain access to the track stops, pull the upper rack forward about halfway out of the tub.
2. Place the back wheels on each side of the rack into the track and roll the rack into the tracks, but do not push the rack all the way into the tub.
3. Insert front rack wheels on each side of the rack into the track.
4. Slide the rack into the dishwasher.
To replace the rack
1. Gently pull the tracks forward in dishwasher until they stop. Remove track stops. (See steps 1-3 above.)

CONTROLS AND CYCLE STATUS

CONTROL PURPOSE COMMENTS

Press to start or resume a wash cycle.

If the door is opened during a cycle or the power is interrupted, the Start/Resume button LED flashes. Cycle will not resume until door is closed and Start/Resume is pressed.

Press to cancel wash cycle.

Close the door firmly. Press and hold START/RESUME or 3 seconds. The dishwasher starts a 2-minute drain (if needed). Let dishwasher drain completely.

To follow progress of your dishwasher cycle. NOTE: Indicators shown are not available on

all models.

The Clean indicator glows when a cycle is finished.

If you select the Sani Rinse option, when the cycle is finished, the “Sanitized” indicator glows. If your dishwasher did not properly sanitize your dishes, the light flashes at the end of the cycle. This can happen if the cycle is interrupted, or water could not be heated to required temperature. The light goes off when you open and close door or when you cancel the cycle.

Dishwasher Features

Your Whirlpool dishwasher may have some or all of these features.

Removable Top Rack

The removable top rack allows you to wash larger items such as pots, roasters, and cookie sheets in the bottom rack.

IMPORTANT: Remove dishes prior to removing the top rack from dishwasher.

To remove the rack 1.

2. Press on the edge of the ridged area on the track stop while tipping the

track stop toward the center of the

dishwasher. This action releases a

small retaining tab that locks the Track stop - Left track stop to the track. (See “Track

stop - Left.”)

NOTE: It is helpful to use two hands. Take special note of the orientation of the track stops

3.With the retaining tab released, pull the track stop straight toward the opposite track to remove it.

4.After removing both track stops, carefully pull the top rack out of the tracks by rolling it toward you.

5.Replace the track stops by coming up from under the track and slipping the track stop into the lower slot of the track (See “Track stop - Right.”) and rotate the track stop into place. Then press on the edge of the ridged area while pushing the track stop straight toward the track. This action locks the retaining tab back into place.

6.Test the track stop by pulling it toward the opposite track to ensure that it is locked in place.

Track stop - Right

5.Replace the track stops by coming up from under the track and slipping the track stop into the lower slot of the track (See “Track stop - Right.”) and rotate the track stop into place. Then press on the edge of the ridged area while pushing the track stop straight toward the track. This action locks the retaining tab back into place.

6.Test the track stop by pulling it toward the opposite track to ensure that it is locked in place.

IMPORTANT: Be sure that the track stops are locked in place and cannot be easily removed. They keep the rack from coming out of the track.

10

Filtration System

Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and energy conservation while providing superior cleaning performance. Throughout the life of your dishwasher, the filter will require maintenance to sustain peak cleaning performance.

The triple filter system consists of 2 parts, an upper filter assembly and a lower filter.

The upper filter assembly keeps oversized items and foreign objects, along with very fine food particles, out of the pump.

The lower filter keeps food from being recirculated onto your dishware. The filters may need to be cleaned when:

Visible objects or soils are on the Upper Filter Assembly.

There is degradation in cleaning performance (that is, soils still present on dishes).

Dishes feel gritty to the touch.

Upper Filter

Assembly

Lower Filter

It is very easy to remove and maintain the filters. The chart below shows the recommended cleaning frequency.

RECOMMENDED TIME INTERVAL TO CLEAN YOUR FILTER

 

Number of Loads

If you only scrape before loading*

If you scrape and rinse before loading

If you wash before loading

 

Per Week

 

 

 

 

 

 

 

 

 

8-12

Every 2 months

Every 4 months

Once per year

 

 

 

 

 

 

4-7

Every 4 months

Once per year

Once per year

 

 

 

 

 

 

1-3

Twice per year

Once per year

Once per year

 

 

 

 

 

*We recommend this practice because it will conserve the water and energy that you would have used to prepare your dishes. This will also save you time and effort.

Very Hard Water

If you have hard water (above 15 grains), clean your filter at least once per month. Buildup of white residue on your dishwasher indicates hard water. For tips on removing spots and stains, see “Troubleshooting” section.

Filter Removal Instructions

1.Turn the Upper Filter Assembly ¼ turn counterclockwise and lift out.

2.Separate the upper filter assembly by gently pulling apart.

3.Clean the filters as shown.

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UNLOCK

Cleaning Instructions

IMPORTANT: Do not use wire brush, scouring pad, etc., as they may damage the filters.

Rinse filter under running water until most soils are removed. If you have hard-to-remove soils or calcium deposits from hard water, a soft brush may be required.

 

 

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To remove Upper Filter Assembly

11

Filter Reinstallation Instructions

1. Noting the previous illustrations, place the Lower Filter under the Locating Tabs in the bottom of the dishwasher so the round opening for the Upper Filter Assembly lines up with the round opening in the bottom of the tub.

2. Insert the Upper Filter Assembly into the circular opening in the Lower Filter.

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To replace Upper Filter Assembly

3.Slowly rotate the filter clockwise until it drops into place. Continue to rotate until the filter is locked into place. If the filter is not fully seated (still turns freely), continue to turn the filter clockwise until it drops and locks into place.

NOTE: The Upper Filter Assembly arrow does not have to align with the arrow in the Lower Filter as long as the filter is locked.

IMPORTANT: To avoid damage to dishwasher, do not operate your dishwasher without the filters properly installed. Be sure the Lower Filter is securely in place and the Upper Filter Assembly is locked into place. If the Upper Filter Assembly turns freely, it is not locked into place.

Dishwasher Care

CLEANING THE DISHWASHER

Cleaning the Exterior

Clean the exterior of dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended, such as affresh® Stainless Steel Cleaner. Avoid using abrasive cleaning products on the exterior of the dishwasher.

Cleaning the interior

Clean the interior of the dishwasher with a paste of powdered dishwasher detergent and water or use liquid dishwasher detergent on a damp sponge to clean the cooled-down interior.

A white vinegar rinse may remove white spots and film. Vinegar is an acid and using it too often could damage your dishwasher.

Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack. Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent. Vinegar will mix with the wash water.

Dishwasher maintenance procedure

Removal of Hard Water/Filming

Recommended use of a monthly maintenance product such as affresh® Dishwasher Cleaner.

Place affresh® Dishwasher Cleaner tablet in main wash compartment of detergent dispenser.

Select a normal cycle and start the dishwasher.

NOTE: Whirlpool recommends the use of premeasured detergent tablets or packs and the use of rinse aid for regular daily use.

Drain air gap

If you have a drain air gap, check and clean it if the dishwasher isn't draining well.

To reduce risk of property damage during vacation or extended time without use

When you will not be using the dishwasher during the summer months, turn off the water and power supply to the dishwasher.

Make sure the water supply lines are protected against freezing conditions. Ice formations in the supply lines can increase water pressure and cause damage to your dishwasher or home. Damage from freezing is not covered by the warranty.

When storing your dishwasher in the winter, avoid water damage by having your dishwasher winterized by authorized service personnel.

12

Troubleshooting

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help.

In Canada, visit www.whirlpool.ca.

Contact us by mail with any questions or concerns at the address below:

In the U.S.A.:

In Canada:

Whirlpool Brand Home Appliances

Whirlpool Brand Home Appliances

Customer eXperience Center

Customer eXperience Centre

553 Benson Road

200 – 6750 Century Ave.

Benton Harbor, MI 49022-2692

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

PROBLEM

SOLUTION

DISHWASHER DOES

NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.

NOT RUN

If the Start/Resume light is blinking, close the door and push START/RESUME.

 

 

Be sure the door is closed and latched.

 

Be sure you have disabled Sleep mode by pressing either Start/Resume or Cancel, or opening

 

and closing the door before selecting your cycle/option.

 

Check that there is not an interference with large casserole dishes and the wash system at the back

 

of the dishwasher. Check to see if any items are protruding through the bottom or back of the rack. Also

 

check to see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to ensure

 

door is closed and latched.

 

Be sure you have selected a cycle. See “Cycle and Option Descriptions” section.

 

Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.

 

If lights other than Start/Resume blink and the unit will not run, you will need to call for service.

 

 

DETERGENT REMAINS

Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be

IN THE DISPENSER OR

blocking the detergent dispenser from opening properly.

TABLET IS ON BOTTOM

Be sure your detergent is fresh and lump free.

OF TUB

Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to

 

 

resume the cycle by closing the door and pressing Start/Resume.

 

 

CYCLE RUNS TOO LONG

NOTES:

 

To use less water and reduce energy consumption, you will encounter cycles that typically run

 

for up to 3 hours.

 

A water heater setting of 120°F (49°C) is best. The dishwasher will delay longer while heating

 

cooler water.

 

Some options will add time to the cycle. See “Cycle and Option Descriptions” section. The Heat

 

Dry option adds approximately 45 minutes.

 

Try the 1 Hour Wash cycle.

 

Run the hot water at a faucet close to the dishwasher before starting the cycle.

 

 

DISHWASHER NOT DRYING

NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous

 

surfaces which tend to collect water droplets. Towel drying may be necessary.

 

Use of rinse aid along with the Heat Dry option is needed for proper drying.

 

Proper loading of items can affect drying. (See specific loading instructions within this guide.)

 

Glasses and cups with concave bottoms hold water. This water may spill onto other items

 

when unloading.

 

Unload the bottom rack first.

 

Locate these items on the more slanted side of the rack for improved results.

 

 

WILL NOT FILL

Be sure the water is turned on to the dishwasher.

 

Check that the overfill protection float is free from obstructions. See “Parts and Features” section.

 

Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate

 

properly or may not fill with water. See “Blinking Lights” in “Troubleshooting” section.

 

 

13

PROBLEM

SOLUTION

WATER REMAINS IN THE

Be sure the cycle has completed (the Clean indicator is on). If it has not, you will need to resume the

TUB/WILL NOT DRAIN

cycle by closing the door and pressing Start/Resume.

 

If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed

 

from the disposer inlet.

 

Check for kinks in the drain hose.

 

Check for food obstructions in the drain or disposer.

 

Check your house fuse or circuit breaker.

 

 

HARD WATER

NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it

(WHITE RESIDUE ON

difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is

DISHWASHER INTERIOR

15 grains or more. If a water softener is not installed, the following steps may help:

OR GLASSWARE)

Use a commercial cleaner designed for dishwashers once per month.

 

 

Clean the upper and lower filters at least once per month. See “Cleaning Instructions” in the “Filtration

 

System” section.

 

Always use a rinse aid.

 

Always use a high-quality, fresh detergent.

 

Use a detergent booster/water softener additive designed for dishwashers.

 

 

ODORS

NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load until a full load

 

is ready to run.

 

Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright

 

glass measuring cup in the lower rack. Run a normal cycle with the Heat Dry option turned off. Do not

 

use detergent.

 

The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the

 

“Troubleshooting” section.

 

 

NOISY

NOTES:

 

Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.

 

Normal water valve hissing may be heard periodically.

 

A normal snap sound may be heard when the detergent dispenser opens during the cycle and

 

when the door is opened at the end of the cycle.

 

Improper installation will affect noise levels.

 

Be sure the filters are properly installed.

 

A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms.

 

Readjust the dishware and resume the cycle.

 

 

FOOD SOILS REMAIN

Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing

ON DISHES

performance. See “Dishwasher Use” section.

 

Check filter to ensure it is properly installed. Clean it if needed. See “Cleaning Instructions” in the

 

“Filtration System” section for details.

 

Select the proper cycle and option for the type of soils. The Sensor or Heavy cycle with the

 

Hi Temp Wash option can be used for tougher loads.

 

Be sure the incoming water temperature is at least 120°F (49°C).

 

Use the proper amount of fresh detergent. More detergent is needed for heavier soiled loads and hard

 

water conditions.

 

Scrape food from dishes prior to loading (do not prerinse).

 

 

DISHES DIRTY/SUDS IN

If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate

DISHWASHER/CYCLE

properly or may not fill with water.

NOT COMPLETE

Suds can come from:

 

 

Using the incorrect type of detergent, such as dish detergent for hand washing dishes, laundry

 

detergent, or hand soap.

 

Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.

 

Using an excessive amount of dishwasher detergent.

 

Inadequate rinsing off detergent from dishes washed by hand before loading them into

 

the dishwasher.

 

Call for service.

 

If no water was present in the machine at any time during a heated wash cycle, the cycle will end and

 

the Clean indicator will not come on. See “Will Not Fill” in the “Troubleshooting” section.

 

 

DID NOT SANITIZE

If the sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse

 

or the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C).

 

 

DAMAGE TO DISHWARE

Improper loading can cause dishes to become chipped or damaged. (See specific loading instructions

 

within this guide.)

 

 

14

PROBLEM

SOLUTION

BLINKING LIGHTS

Blinking indicators will occur when the cycle is paused or when the cycle has been interrupted by

 

opening the door. In this case, the Start/Resume button LED, the Cycle Status Indicator LED(s),

 

and the countdown bars on the Cycle Status Display all blink together to indicate that attention is

 

needed. See “Start or Resume a Cycle” in the “Dishwasher Use” section.

 

Blinking indicators can also occur when certain errors have been detected. In this case, the Clean

 

indicator will blink 4 times in a row with a pause in between each set of blinks. When this error occurs,

 

the controls will lock out and not allow another cycle to be started.

 

Call for service.

 

 

CLOUDY OR SPOTTED

NOTES:

DISHWARE (AND HARD

Liquid rinse aid is necessary for drying and to reduce spotting.

WATER SOLUTION)

Use the correct amount of detergent.

 

 

Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the

 

cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See “Hard

 

Water (White Residue On Dishwasher Interior Or Glassware)” in the “Troubleshooting” section. If it does

 

not come clear, it is due to etching (see below).

 

Be sure the incoming water temperature is set at 120°F (49°C).

 

Try using the High Temp Wash and Sani Rinse options.

 

To remove spotting, run a vinegar rinse through the dishwasher.

 

Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal

 

items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a normal

 

cycle with the Heat Dry option turned off. No detergent is needed.

 

 

ETCHING (PERMANENT

This is an erosion of the surface of the glassware and can be caused by a combination of: water that is

CLOUDINESS)

too hot, from using too much detergent with soft water, or by prewashing. Detergent needs food soil to

 

act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching,

 

adjust the detergent amount to match the water hardness, stop prewashing, and use water heating

 

options only when incoming water temperature is below 120°F (49°C).

 

 

LEAKING WATER

Be sure dishwasher has been installed properly and is level.

 

Suds can cause the dishwasher to overflow. Measure the detergent accurately and use only detergents

 

designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand of detergent

 

if sudsing continues.

 

To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling.

 

 

TUB IS DISCOLORED

NOTES:

 

High iron content in the water can discolor the tub.

 

Tomato-based foods can discolor the tub or dishware. Large amounts of tomato-based foods should

 

be removed from the dishes before loading.

 

A citrus-based cleaner can be used to clean.

 

 

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