Page 1
D527
tekmarNet®2 Thermostat 527
Installation & Operation Manual
Introduction
The tekmarNet®2 Thermostat 527
provides operation for:
One Stage Heat•
12/11
Zoning
Replaces: 08/10
Features
Zone Synchronization
•
Zone Post Purge
•
Intelligent Setback (Timer 033)
•
One touch overrides (User Switch)
•
Auto Heating Cycle
•
tN2 Communication compatible
•
Room temperature limiting
•
Requires 2 wires
•
Pulse Width Modulation
•
CSA C US Approved for use in USA
•
and Canada
Outdoor Temperature Display
•
Air Group Member
•
Backlight
•
Freeze Protection
•
Equipment Exercising
•
Supports Radiant Floor Cooling
•
Note
tN2 Zone Manager, Expansion
•
Module, Wiring Center or House
Control required for operation
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D 527 - 12/11
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Table of Contents
Getting Started ..............................2
Installation .........................................2
Caution ..........................................2
Preparation ....................................2
Removing The Thermostat Base ...3
Mounting The Thermostat Base ....3
Thermostat Wiring .........................4
Testing the Thermostat Wiring ......5
Mounting the Thermostat ..............5
Cleaning the Thermostat ...............6
Switch Settings ..................................6
User Interface ....................................7
Display...........................................7
Button Operation ...........................7
Symbols Description .....................7
Settings ....................................8-12
Sequence of Operation .................... 13
Heating Operation ....................... 13
Air Group Operation .................... 14
Floor Cooling ...............................14
Schedules ...................................15
Scenes (System Override) .......... 15
Troubleshooting ...............................16
Error Messages ......................16-17
Frequently Asked Questions .......18
Job Record ..................................19
Technical Data .............................19
Limited Warranty and Product
Return Procedure ........................20
Getting Started
Congratulations on the purchase of your new tekmar thermostat.
This manual will step through the complete installation, programming and sequence
of operation for this control. At the back, there are tips for control and system
troubleshooting.
Installation
Caution
Improper installation and operation of this control could result in damage to the
equipment and possibly even personal injury or death. It is your responsibility
to ensure that this control is safely installed according to all applicable codes and
standards. This electronic control is not intended for use as a primary limit control.
Other controls that are intended and certified as safety limits must be placed into
the control circuit.
Preparation
Tools R e q u i r e d
tekmar or jeweller screwdriver
•
Phillips head screwdriver
•
Materials Required
2, #6 x 1” Wood Screws
•
18 AWG LVT Solid Wire
•
------------------------------------------------------
Wire Stripper•
--------------------------------------------------
Optional Adapter Plate 007 (for
•
installation on 2” x 4” gang box)
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Installation Location
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-------------------------------------------------
Choose the placement of the thermostats early in the construction process to
enable proper wiring during rough-in.
Consider the following:
Interior Wall.
•
Keep dry. Avoid potential leakage onto the control.
•
Relative Humidity max 80% up to 88°F (31°C) decreasing linearly to 50% RH
•
at 104°F (40°C). Non-condensing environment.
No exposure to extreme temperatures beyond 32-122°F (0-50°C).
•
No draft, direct sun, or other cause for inaccurate temperature readings.
•
Away from equipment, appliances, or other sources of electrical interference.
•
Easy access for wiring, viewing, and adjusting the display screen.
•
Approximately 5 feet (1.5 m) off the finished floor.
•
The maximum length of wire is 1000 feet (300 m).
•
Strip wire to 3/8” (10 mm) for all terminal connections.
•
Use standard 18 AWG wire for the tN2 connections.
•
Removing The Thermostat Base
To remove the thermostat base:
Place a small slot screwdriver or similar
•
tool into the slot located on the top of
the thermostat.
While pushing down against the plastic
•
tab, pull the thermostat away from the
thermostat’s base.
1
Push
tab
Remove thermostat
2
from base
Mounting The Thermostat Base
If a single gang switch box is used, an
Adaptor Plate 007 is required to mount
the thermostat to the box.
Fasten the base of the thermostat to
•
the adaptor plate.
Feed the wiring through the openings
•
in the back of the adaptor plate and
thermostat.
Use the upper and lower screw holes
•
to fasten the adaptor plate to the box.
3 of 20 © 2011 D 527 - 12/11
Thermostat
Base
007 Adaptor
Plate
3
(83 mm)
Stud
1
/4”
Mounted on switch box
Switch
Box
Page 4
If a switch box was not used, mount the
2
3
/8”
(60 mm)
screwhole
thermostat directly to the wall.
Feed the wiring through the openings in
•
the back of the thermostat.
Use screws in the screw holes to fasten the
•
Thermostat
Base
Stud
thermostat to the wall. At least one of the
screws should enter a wall stud or similar
rigid material.
3
2
/8”
(60 mm)
screwhole
Wall
Mounted on wallboard
Thermostat Wiring
The thermostat operates a single heating system zone.
Power and communication are provided to the thermostat by connecting the tN2
terminals on the thermostat to the tN2 terminals on a tN2 Wiring Center, House Control,
Zone Manager or Expansion Module. tN2 terminals are not polarity sensitive.
tN2 Manager, Module
or Wiring Center
For instructions see brochure
Use at least 65°C conductors
tN21tN2
2
tN2 tN2
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tNt 527
One Stage Heat
ON
Switch Settings:
1023-01
Lock
Scene
Setback
Unlock
Off
Off
1234
12 34
527
Not used
Not used
Mmm YYYY
Lot # 12345
Meets Class B:
Canadian ICES
FCC Part 15
Page 5
Testing the Thermostat Wiring
---------------------------------------------------
----------------------------------------
Testi ng the P ower
If the thermostat display turns on, this indicates that the thermostat is operating
correctly and there are no electrical issues. In the event that the display is off, or
the display is cycling on and off:
1. Remove the tN2 wires from the thermostat.
2. Use an electrical meter to measure DC voltage between the tN2 terminals.
If the DC voltage is 0 V (dc) for 20 seconds, then there is an open or short circuit
•
in the tN2 wires.
If the DC voltage is 0 V (dc) for 10 seconds and then is 23 to 24 V (dc) for 5
•
seconds, this indicates the wiring is correct.
3. Connect the thermostat to the tN2 wires connected to a zone on a House Control,
Wiring Center, or Zone Manager.
4. If the thermostat display is off, or is cycling on and off, move the thermostat to
the next available zone on the House Control, Wiring Center, or Zone Manager.
If the thermostat display remains permanently on, there may be a fault with the
•
previously tried zone on the House Control, Wiring Center, or Zone Manager.
If the thermostat display continues to be off, or is cycling on and off, there may
•
be a fault on the thermostat.
If a fault is suspected, contact your tekmar sales representative for assistance.
Testing the Heat Zone Output
1. Press the button and set the heating temperature below the current room
temperature. There should be no H1 symbol on the display.
2. Check that the House Control, Wiring Center, or Zone Manager zone is off.
2. Press the button and set the heating temperature above the current room
temperature. Make sure the display does not show “WWSD”.
3. When the H1 symbol appears on the display, use an electrical meter to check for
voltage on the House Control, Wiring Center, or Zone Manager relay. The voltage
is 24 V (ac) for zone valves, and 120 V (ac) for zone pumps.
---------------------------------------------------
----------------------------------------
Mounting the Thermostat
To place the thermostat back on the
mounting base:
Place thermostat bottom tabs on
•
matching mounting base notches.
Pivot top of the thermostat
•
towards wall, ensuring wires clear
obstructions.
The top clasp makes a clicking
•
sound when properly closed.
Pivot
Tab
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Page 6
12 34
1234
Mmm
Meets Class B:
Switch Settings:
ON
Setback
Scene
Lock
Not used
Not used
Unlock
Off
Off
Cleaning the Thermostat
The thermostats’s exterior can be cleaned using a damp cloth. Moisten the cloth
with water and wring out prior to wiping the control. Do not use solvents or cleaning
solutions.
Switch Settings
527
ON
Switch Settings:
1023-01
Scene
Setback
Off
Off
1234
12 34
Lock
Unlock
Not used
Not used
Mmm YYYY
Lot # 12345
Meets Class B:
Canadian ICES
FCC Part 15
Switches are set to “On”
position from the factory, and
do not require changing for
most applications.
For instructions see brochure
Use at least 65°C conductors
tN21tN2
2
tNt 527
One Stage Heat
Made in
Canada
Switch
1
2
3
4
Position
ON
OFF
ON
OFF
ON
OFF
ON
OFF
Action
SETBACK
The thermostat follows a programmable setback schedule
as a schedule member if available. Requires the installation
of a Timer 033 to use this feature.
OFF
The thermostat does not follow a programmable setback
schedule.
SCENE
The thermostat responds to changes in the scene (system
wide manual overrides). Requires the installation of a User
Switch 479 to use this feature.
OFF
The thermostat does not respond to scenes.
LOCK ACCESS LEVEL
Locked to ‘User’ access level. Set to Lock when installation
completed.
UNLOCK ACCESS LEVEL
Unlock to allow ‘User’ and “Installer’ access level. Set to
Unlock during installation process.
tekmarNet® reset control must also be set to Unlocked
(Installer access level).
Not used
Not used
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User Interface
Display
SECONDARY DISPLAYMAIN DISPLAY
Button Operation
Press the or the button to select the room temperature.
Symbols Description
HEAT
Heat is turned on.
SUN
Operating at the occupied
(day) temperature.
MOON
Operating at the unoccupied
(night) temperature.
AWAY
Operating at the Away scene
temperature.
AIR GROUP
The air group is cooling.
Heating can start once the
cooling is finished.
LOCK
Locked to ‘User’ access level.
CLOCK
Operating on a
programmable schedule.
tekmarNet
Communication is present.
WARNING SYMBOL
Indicates an error is present.
WARM WEATHER SHUT
DOWN
The heating system has been
shut off for the summer.
7 of 20 © 2011 D 527 - 12/11
®
Page 8
®
and buttons for 2 seconds to go to the next step, OR
system control to Unlock to change Access level to Installer.
SET ROOM HEAT
Set the room heating temperature while in the
event.
Installer
User
SET ROOM HEAT
Set the room heating temperature while in the
event.
Installer
User
SET ROOM HEAT AWAY
Set the room heating temperature while in the Away
Installer
scene.
(21.0°C)
Default = 70°F
(4.5 to 35.0°C)
40 to 95°F
Press
• Press and hold down both the and buttons for 2 seconds to change from one step to the next.
• Release both buttons once the step has been reached.
• Press the or the button to change the setting, if available.
+
Together
• Press and hold down both the
• After 10 seconds of no button activity, the display goes back to normal operation.
• Note: Set switch setting #3 and tekmarNet
40 to 95°F
Display Range Access Description Set to
Settings (1 of 5)
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(18.5°C)
Default = 65°F
(4.5 to 35.0°C)
40 to 95°F
Default = 62°F
(4.5 to 35.0°C)
(16.5°C)
Continued on next page.
Page 9
BACKLIGHT
Select the backlight operation.
Off = Permanently Off
Installer
30 = Temporary on for 30 seconds
User
On = Permanently On
On + = On during and off during
TEMPERATURE UNITS
Press the or the button to change from °F to
°C and vice versa.
Installer
User
DEVICE TYPE
Display alternates between the Device Type (large
Installer
number) with Software Version (upper right corner)
and the thermostat address.
User
MAXIMUM SET ROOM HEAT
Set the maximum room heating limit while in the
Installer
event.
On +
Off, 30 sec, On,
Default = 30 sec
°F or °C
Default = °F
Device Type with
Address
Software Version,
40 to 95°F
(29.5°C)
Default = 85°F
(4.5 to 35.0°C)
Display Range Access Description Set to
Settings (2 of 5)
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Continued on next page.
Page 10
H1
ADJUST
®
MAXIMUM SET ROOM HEAT
Set the maximum room heating limit while in the
Installer
40 to 95°F
Default = 85°F
(4.5 to 35.0°C)
event.
(29.5°C)
MINIMUM SET ROOM HEAT
Set the minimum room heating limit.
Installer
40 to 95°F
(7.0°C)
Default = 45°F
(4.5 to 35.0°C)
SCHEDULE
Thermostat can follow schedule master 1, 2, 3, or 4.
Available when:
Installer
1, 2, 3, 4
Default = 1
Switch setting 1 is set to Setback (On Position).•
HEAT SUPPLY PUMP
During heating, select whether or not the system supply
pump should turn on or be off to allow a zone group
A reset control is present on the tekmarNet
pump per manifold.
Available when:
•
Installer
OFF or On
Default = On
H1
system.
Display Range Access Description Set to
ADJUST
Settings (3 of 5)
SUPPLY
Continued on next page.
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Page 11
H1
ADJUST
ADJUST
®
system.•
®
system.
®
.
®
A reset control is present on the tekmarNet
HEAT SUPPLY PUMP DELAY
system.
During heating, select whether or not the system supply
pump should be delayed by 3 minutes before coming
on (for thermal motor or wax actuator).
Available when:
•
HEAT CYCLES PER HOUR
Select either Auto cycle or Synchronize with other
thermostats on the tekmarNet
Choose Synchronize when zone heated using a boiler.
No reset control on the tekmarNet
Choose Auto when zone is non-hydronic heating.
Available when:
AIR GROUP
Select if this thermostat should be an air group member.
Select off if the thermsotat is not an air group member.
Select 1 though 16 to select the air group number.
The thermostat is connected to other thermostats
using tekmarNet
Available when:
•
Installer
Installer
Auto,
SYn(Synchronize)
Default =
Synchronize
OFF, 1 to 16 Installer
OFF or On
Default = OFF
H1
Display Range Access Description Set to
ADJUST
Settings (4 of 5)
SUPPLY
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ADJUST
Continued on next page.
Page 12
ADJUST
heat pump or chiller
®
ADDRESS
®
tekmarNet
The address is shown in the large number field. “Auto” is
01 to 24
Display Range Access Description Set to
shown in the upper number field when using automatic
addressing.
b:01 to b:24
(no reset control),
or the button to manually select
Press the
an address.
Installer
1:01 to 1:24
(reset control - boiler),
The address can be returned to automatic “Auto”
addressing when address set above 24.
FLOOR COOLING
(reset control - mixing)
FLOOR
Select if the thermostat should operate the heating relay
W for radiant floor cooling.
Available when:
Installer
OFF or On
Default = OFF
COOL
Connected to a tekmarNet
system control.
•
ESCAPE
Press the or the button to return to normal
Installer
User
operation.
None
Settings (5 of 5)
ADJUST
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Page 13
Sequence of Operation
----------------------------------------------------
----------------------------------------------------------
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---------------------------------------------------
--------------------------------------------
Heating Operation
The thermostat operates the heating system to maintain the Set Room Heat
temperature. The H1 symbol is shown on the display when the thermostat is
heating. The heat can cycle on and off within +/- 1.5°F (1°C) of the Set Room
Heat temperature.
Freeze Protection
The thermostat operates the heat whenever the room temperature falls below
40°F (4.5°C).
Exercising
When connected to a tekmarNet® reset control, the thermostat exercises the heat
relay for 10 seconds every 3 days. Exercising helps prevent zone valves or zone
pumps from failing due to precipitate buildup. During exercising, the thermostat
shows “TEST” on the display.
Flushing
The flushing feature is for open-loop systems that use a domestic hot water tank
as a heat source. Flushing ensures that fresh potable water is circulated through
the system once each day. If the thermostat is connected to a tekmarNet® reset
control with the Flushing feature turned on, the thermostat display will display the
“FLUSH” icon for the duration of the flushing operation.
Hydronic System Supply Pump
When connected to a tekmarNet® system control, the thermostat’s Heat Supply
Pump setting affects how the primary pump or mix pump on the system control
operates. When connected to the boiler bus, the boiler system or primary pump is
operated. When connected to the mix bus, the mix system pump is operated.
If the thermostat operates a motorized or thermal motor zone valve, the Heat Supply
Pump setting should be set to On.
If the thermostat operates a thermal motor (wax actuator) zone valve, set the Heat
Supply Pump Delay setting to On. This provides a three minute delay to allow the
zone valve to open before the primary or mix pump is turned on.
In special applications with multiple zoning manifolds, the Heat Supply Pump setting
can be set to Off. This allows a Zone Group Pump located on the Zone Manager,
or Wiring Center to operate the pump for the manifold.
----------------------------------------------------------
------------------------------------------------------------
----------------------------------------------------
---------------------------------------
Section A
DHW Tank Priority
When a tekmarNet® reset control is heating an indirect Domestic Hot Water (DHW)
tank, the thermostat may shut off the heating zones to allow the DHW tank to recover
quickly. This is determined by the DHW priority of the tekmarNet® reset control.
Warm Weather Shut Down
When the outdoor air temperature exceeds the Warm Weather Shut Down (WWSD)
setting on the tekmarNet® reset control, the heating system is shut off.
---------------------------------------------------
--------------------------------------------
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Page 14
Air Group Operation
Section B
In order to prevent heating and cooling at the same time, this thermostat can operate
together with other thermostats on a tekmarNet® system to form an air group.
In an air group, one thermostat is assigned as the air group master. The air group
master operates the cooling equipment for the group. This thermostat can be set
to be a member of the air group.
When operating as an air group, the air temperature readings of all the air group
member thermostats are communicated to the air group master and a temperature
average is determined.
When the air group master is in cooling
Air Group
operation, the air group member thermostats
do not operate the heating system for air
heating.
If the Set Room Heat temperature is adjusted
while the air group is cooling, the snowflake
icon is flashed to alert the user that the cooling
is presently on. Once the cooling shuts off,
the heating can start operation.
Master
tekmarNet Communication
MemberMember
Floor Cooling
Section C
The thermostat has the option to support radiant floor cooling when connected to a
heat pump control using tekmarNet® communication. The floor cooling setting must
be set to On and the heating system must be in Warm Weather Shut Down (WWSD).
When the heat pump system control operates in cooling mode, all thermostats set for
floor cooling on the tekmarNet® bus all activate the first stage heating contact (H1)
at the same time to allow chilled water into the system. The thermostat continues
to operate the cooling until either the room temperature reaches the Set Heat
temperature plus 3°F (Set Heat+1.5°C) or reaches a minimum temperature of 74°F.
If only a floor sensor is installed, the floor cooling setpoint is 67°F (19.5°C).
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Schedules
Section D
Lowering the room temperature setting reduces the amount of fuel required to heat
the building resulting in energy savings.
This thermostat can follow a programmable schedule in order to automatically lower
the room temperature setting. A schedule master such as a Timer 033 is required
in order to gain programmable schedule functionality.
When operating on a programmable schedule, a
symbol is shown, as well as a
or a . The or indicates the current operating temperature.
If a symbol does not appear, there is no schedule available.
Display Action
Occupied temperature. No schedule.
Unoccupied temperature. No schedule.
Programmable schedule at
Programmable schedule at
occupied
unoccupied
temperature.
temperature.
When a programmable schedule is selected, there is a time delay for the temperature
to change from the temperature to the temperature.
The thermostat uses Optimum Start to predict the heat up and cool off rate of
the room. The optimum start feature allows the room to reach the set room
temperature by the time set in the programmable schedule. This applies for both
heating and cooling.
Scenes (System Override)
Section E
Scenes provide an easy way to save energy while away on vacation, or override a
pre-set schedule when plans change. tekmarNet® devices such as a User Switch
479 provide scene adjustment.
This thermostat responds to the following scenes:
Scene Display Room Temperature Setting
1
2
or or
Away
Follows programmable schedule or
operates at the occupied temperature.
Away temperature.
3
Unoccupied temperature.
While in the Away scene, the room temperature cannot be changed using the or
buttons. Change the scene from Away to or to change the temperature.
15 of 20 © 2011 D 527 - 12/11
Page 16
®
Thermostats and
®
bus is at 24 or lower.
®
system control. Press and hold and
®
bus has exceeded 24. Devices include tekmarNet
®
Troubleshooting
4 communication bus has either an open or a short circuit. The result is that there are no
®
CONTROL ERROR
The thermostat was unable to correctly read settings from memory and has reloaded the factory default settings.
The thermostat does not operate the heating while this error message is present.
Error clears once all adjust menu settings in the Installer access level (unlocked) have been checked. Set
thermostat’s switch setting #3 to unlock and unlock the tekmarNet
buttons together for 2 seconds to enter the adjust menu. Continue until all settings have been reviewed.
PORT ERROR
Thermostat has been connected to a tN2 Zone already in use by a 2-stage device. A 2-stage device requires
two tN2 ports to operate. This device may be connected to one such port. Move the thermostat’s tN2 wires
to an unused tN2 port on the control.
BUS ERROR
The tekmarNet
communications. Check for loose wires. Check for short circuits between the tN4 and C wires on the House
Control, Wiring Center, or Zone Manager. Check for correct polarity between the C and R wires.
®
Error clears automatically once wiring fault has been corrected. If the thermostat is intentionally removed from
4 bus, press the and buttons together to clear the error message.
the tekmarNet
DEVICE LIMIT
Setpoint Controls. The device count must be lowered to 24 or less. If possible, move devices to other tekmarNet
The number of devices on the tekmarNet
buses. Error clears automatically once the number of devices on the tekmarNet
Error Message Description
Error Messages (1 of 2)
16 of 20© 2011 D 527 - 12/11
Page 17
address.
®
ADDRESS ERROR
This thermostat and another device have been manually given the same tekmarNet
Error clears automatically once this thermostat is given a new manually set address or if the thermostat is set
to automatic addressing.
ROOM SENSOR SHORT CIRCUIT
The built-in air temperature sensor has a short circuit fault.
This error cannot be field repaired.
Contact your wholesaler or tekmar sales representative for details on repair procedures.
ROOM SENSOR OPEN CIRCUIT
The built-in air temperature sensor has an open circuit fault.
This error cannot be field repaired.
Contact your wholesaler or tekmar sales representative for details on repair procedures.
AIR GROUP MEMBER ERROR
The thermostat has been selected to join an air group as a member, yet there is no air group master
thermostat.
Error clears once the thermostat detects an air group master or the air group is set to OFF.
Error Message Description
Error Messages (2 of 2)
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Page 18
Frequently Asked Questions
Symptom Look for... Corrective Action
No Heat
Heat on before
scheduled time
Pressing
button does
not increase
temperature
Pressing
button does
not decrease
temperature
H1 Symbol
Flashing
WWSD
H1 symbol indicates heat is on. Check if
zone valve or zone pump is operating.
Increase WWSD setting on tekmarNet®
reset control.
Flashing Away Change User Switch to Normal scene 1.
Optimum start “learns” the heat up rate
of the room and starts the heating early
so that the room is comfortable at the
scheduled time.
Flashing Max
Flashing Min
Installer can increase the Maximum Set
Room Heat limits.
Installer can decrease the Minimum Set
Room Heat limits.
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Page 19
Job Record
Jobsite Location ________________________________________________
Thermostat Location _____________________________________________
Item Setting
Set Room Heat
Set Room Heat
Set Room Heat Away
Backlight
Units
Max Set Room Heat
Max Set Room Heat
Min Set Room Heat
Item Setting
Schedule Member
Heat Supply Pump
Heat Supply Pump Delay
Heat Cycles Per Hour
Air Group
tekmarNet® Address
Floor Cooling
Technical Data
tekmarNet®2 Thermostat 527; One Stage Heat
Packaged weight 0.8 lb. (380 g)
Enclosure White PVC plastic, NEMA Type 1
Dimensions 2-7/8” H x 2-7/8” W x 13/16” D (73 x 73 x 21 mm)
Approvals CSA C US, meets Class B: ICES and FCC Part 15
Ambient conditions Indoor use only, 32 to 122°F (0 to 50°C).
RH max 80% up to 88°F (31°C) decreasing linearly to 50%
RH at 104°F (40°C)
Altitude 0 - 6560 feet (2000 m), Installation Category II,
Pollution Category 2
Power supply Provided by tekmarNet®2 Control, 1.3 VA
19 of 20 © 2011 D 527 - 12/11
Page 20
Limited Warranty and Product Return Procedure
Limited Warranty The liability of tekmar under this warranty is limited. The Purchaser, by taking receipt
of any tekmar product (“Product”), acknowledges the terms of the Limited Warranty in effect at the time
of such Product sale and acknowledges that it has read and understands same.
The tekmar Limited Warranty to the Purchaser on the Products sold hereunder is a manufacturer’s passthrough warranty which the Purchaser is authorized to pass through to its customers. Under the Limited
Warranty, each tekmar Product is warranted against defects in workmanship and materials if the Product
is installed and used in compliance with tekmar’s instructions, ordinary wear and tear excepted. The passthrough warranty period is for a period of twenty-four (24) months from the production date if the Product is
not installed during that period, or twelve (12) months from the documented date of installation if installed
within twenty-four (24) months from the production date.
The liability of tekmar under the Limited Warranty shall be limited to, at tek mar’s sole discretion: the cost of parts
and labor provided by tekmar to repair defects in materials and / or workmanship of the defective product; or to
the exchange of the defective produc t for a warranty replacement product; or to the granting of credit limited to
the original cost of the defective product, and such repair, exchange or credit shall be the sole remedy available
from tekmar, and, without limiting the foregoing in any way, tekmar is not resp onsible, in contract, tort or strict
product liability, for any other losses, costs, expenses, inconveniences, or damages, whether direct, indirect,
special, secondary, incidental or consequential, arising from ownership or use of the product, or from defects in
workmanship or materials, including any liabilit y for fundamental breach of contract.
The pass-through Limited Warranty applies only to those defec tive Products returned to tekmar during the warranty period. This Limited Warranty does not cover the cost of the parts or labor to remove or transport the defective Product, or to reinstall the repaired or replacement Product, all such costs and expenses being subject to
Purchaser’s agreement and warranty with its customers.
Any representations or warranties about the Products made by Purchaser to its customers which are dif ferent
from or in excess of the tekmar Limited Warranty are the Purchaser’s sole responsibility and obligation. Purchaser
shall indemnif y and hold tekmar harmless from and against any and all claims, liabilities and damages of any
kind or nature which arise out of or are related to any such representations or warranties by Purchaser to its
customers.
The pass-through Limited Warranty does not apply if the returned Product has been damaged by negligence by
persons other than tekmar, accident, fire, Act of God, abuse or misuse; or has been damaged by modifications,
alterations or at tachments made subsequent to purchase which have not been authorized by tekmar; or if the
Product was not installed in compliance with tekmar’s instructions and / or the local codes and ordinances; or if
due to defective installation of the Pro duct; or if the Product was not used in compliance with tekmar’s instructions.
THIS WARRANT Y IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IM PLIED, WHICH THE GOVERNIN G
LAW ALLOWS PARTIES TO CONTRACTUALLY EXCLUDE, INCLUDING , WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, DURABILITY OR DESCRIPTION OF THE PRODUCT, ITS NON-INFRINGEMENT OF ANY RELEVANT PATENTS OR TRADEMARKS, AND
ITS COM PLIANCE WI TH OR NON -VI OLATIO N OF A NY APPLI CABL E ENVIRON ME NTAL, HE ALTH OR SAFE TY
LEGISLATION; THE TERM OF ANY OTHER WARRANTY NOT HEREBY CONTRACTUALLY EXCLUDED IS LIMITED SUCH THAT IT SHALL NOT EXTEND BEYOND TWENTY-FOUR (24) MONTHS FROM THE PRODUCTION
DATE, TO THE EXTENT THAT SUCH LIMITATION IS ALLOWED BY THE GOVERNING LAW.
Product Warranty Return Procedure All Products that are believed to have defects in workmanship or materials must be returned, together with a written description of the defect, to the tek mar Representative assigned to
the territory in which such Product is located. If tek mar receives an inquiry from someone other than a tekmar
Representative, including an inquiry from Purchaser (if not a tekmar Representative) or Purchaser’s customers,
regarding a potential warranty claim, tekmar’s sole obligation shall be to provide the address and other contact
information regarding the appropriate Representative.
tekmar Contro l Systems Ltd., Canada
tekmar Contro l Systems , Inc., U.S.A .
Head O ffic e: 5100 Silve r Star Ro ad
Vernon, B.C. Canada V1B 3K4
(250) 54 5-7749 Fax. (2 50) 545 -0 650
Web Site: w ww.tekmarcont rols.c om
All specifications are subject
to change without notice
Product design, software and literature
are Copyright © 2011 by:
tekmar Control Systems Ltd. and tekmar
Control Systems, Inc.
20 of 20 D 527 - 12/11.
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