Sirona Orthophos 3 Service manual
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IMPORTANT:
• Please note that this document applies from serial number 8000
and for modification to ORTHOPHOS 3 DS.
• For units with serial number below 8000 please use the Service
Manual, order number 18 73 467.
• In case of faults which you are unable to eliminate with the help
of this manual, please contact our Customer Service.
• It is essential that you take this Service Manual with you for
every visit to a customer.
Furthermore, you must always have the spare parts list and
the wiring diagrams with you as well.
You can order additional copies of this Service Manual under the
• order number 58 35 744 from our
department GZP in Bensheim.
See reverse side of manual for address.
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The following are also required:
• Spare parts list
Order no. 33 33 908
• Circuit diagrams
ORTHOPHOS 3 / 3 Ceph / 3 DS
Order no.59 01 629
• Tools
– Hexagonal-head screwdrivers, angled, sizes 1, 5, 2 – 10
– Allen key, size 4, length 200 mm, for socket head screws
– Set of hexagonal wrenches, sizes 4 – 14 with 1/4” ratschet, extension and
4 socket head (Allen) inserts 3 – 6 mm
– Spirit level
– Open-end wrenches, sizes 5.5, 7, 8, 10, 13, 30, and 19, 22 for Ceph
– Torx screwdrivers, sizes 10, 20, 25
– Phillips-head srewdriver, size 1
– Insulated slot-head screwdrivers, sizes 0, 1, 2, 3, 4, 6
– Pliers for retaining ring
• Auxiliary equipment
– Digital multimeter, accuracy class 1
– Soldering iron for cable repairs
– Diagonal cutter
– Cable ties
– Teflon insulating tape
Important Notes 1
List of Messages
Troubleshooting
Checks and Adjustments
2
3
4
Service Routines 5
Repairs
Maintenance
6
7
Contents
1 Important Notes...................................................................................................................1 - 1
1.1 Important Notes ......................................................................................................... 1 - 3
1.2 List of software versions ........................................................................................... 1 - 5
1.3 Major Assemblies and Components .......................................................................... 1 - 6
1.4 Removing Panels ...................................................................................................... 1 - 8
1.5 Photographs of PC Boards ...................................................................................... 1 - 11
2 List of Messages...................................................................................................................2 - 1
2.1 List of Help Messages ............................................................................................... 2 - 3
2.2 List of Error Messages .............................................................................................. 2 - 4
2.3 List of Service Routines ............................................................................................. 2 - 8
2.4 List of Error Messages for SIDEXIS .......................................................................... 2 - 9
3 Troubleshooting....................................................................................................................3 - 1
3.1 Unit cannot be switched on, nothing displayed on the Multitimer .............................. 3 - 7
3.1 A Exposure too dark .................................................................................................. 3 - 7.4
3.2 Demonstration mode cannot be turned ON/OFF ...................................................... 3 - 9
3.3 The Teleradiography exposure is not released ....................................................... 3 - 11
3.4 Correcting errors of help messages H3 04. ............................................................. 3 - 13
3.5 Correcting errors of help messages H3 06. ............................................................. 3 - 15
3.6 Correcting errors of help messages H3 11. ............................................................. 3 - 17
3.7 Correcting error of messages E1 01, E1 02, E2 03: Signal paths to
control board DX1 are interrupted. .......................................................................... 3 - 19
3.8 Correcting error of message E2 01: X-ray tube assembly overheated. .................. 3 - 21
3.9 Correcting error of message E2 04: Zero power range has been re-initialized. ...... 3 - 23
3.10 Correcting error of message E2 11: Anode voltage too high. ................................. 3 - 25
3.11 Correcting error of message E2 12: Anode current too high. .................................. 3 - 27
3.12 Correcting error of message E2 13: Filament voltage too high. .............................. 3 - 29
3.13 Correcting error of message E2 14: Short-circuit in bridge. ................................... 3 - 31
3.14 Correcting error of message E2 16: kV
3.15 Correcting error of message E2 20: Interrupted exposure lead in Multitimer cable. 3 - 35
3.16 Correcting error of message E2 40: VH setpoint out of tolerance. .......................... 3 - 39
3.17 Correcting error of message E2 43: VH setpoint out of tolerance. .......................... 3 - 41
3.18 Correcting error of message E2 44: kV setpoint out of tolerance. ........................... 3 - 43
3.19 Correcting error of message E2 45: mA setpoint out of tolerance. ......................... 3 - 45
3.20 Correcting error of messages E3 01, E3 02: Actuator M2 has
not left/reached the tripping position. ...................................................................... 3 - 47
3.21 Correcting error of messages E3 05, E3 06: Cassette carriage has
not left/reached the reference point. ........................................................................ 3 - 49
3.22 Correcting error of message E3 12: Key for height adjustment pressed
during unit self-adjustment. ..................................................................................... 3 - 51
ACTUAL
– Cable is interrupted. ................... 3 - 33
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VII
Contents
3.23 Correcting error of messages E3 32, E3 33: Start position for rotation was
not exited/reached. .................................................................................................. 3 - 53
3.24 Correcting error of message E3 36: Cassette holder was swivelled from
the Pan position during Pan exposure. .................................................................... 3 - 57
3.25 Correcting error of message E3 39 / E3 42: Light barrier for Ceph position
rotation indicates invalid status ............................................................................... 3 - 61
3.26 Correcting error of message E3 46: Position of cassette holder cannot be
determined. ............................................................................................................. 3 - 63
3.27 Correcting error of message E4 01: Exposure aborted by SIDEXIS (with XOP). ... 3 - 65
3.28 Correcting error of message E4 01: Exposure aborted by SIDEXIS (with XAB) ..... 3 - 67
3.29 Correcting error of message E4 06: Fault at one of the supply voltages
(with XOP). .............................................................................................................. 3 - 69
3.30 Correcting error of message E4 06: Fault at one of the supply voltages
(with XAB) ............................................................................................................... 3 - 71
3.31 Correcting error of message E4 08: Aborted by SIDEXIS during radiation
(with XOP) ............................................................................................................... 3 - 73
3.32 Correcting error of message E4 08: Aborted by SIDEXIS during radiation
(with XAB) ............................................................................................................... 3 - 77
3.33 Correcting error of message E4 11: Image receptor not ready for exposure
(with XOP). .............................................................................................................. 3 - 81
3.34 Correcting error for message E4 11: Image receptor not ready for exposure
(with XAB) ............................................................................................................... 3 - 85
3.35 Correcting error of message E4 16: Active signal present when switching ON
(with XOP). .............................................................................................................. 3 - 89
3.36 Correcting error of message E4 16: Active signal present when switching ON
(with XAB) ............................................................................................................... 3 - 91
4 Checks and Adjustments......................................................................................................4 - 1
4.1 Phantom radiograph — Adjusting actuator M2 ......................................................... 4 - 5
4.2 Checking and adjusting the X-ray beam for Panorama radiography ...................... 4 - 13
4.3 Checking and adjusting the X-ray beam for Cephalometry ..................................... 4 - 17
4.4 Checking the symmetry on the Cephalometer ........................................................ 4 - 19
4.5 Checking and adjusting the ear olives .................................................................... 4 - 21
4.6 X-ray tube assembly: action to be taken during/after replacement? ....................... 4 - 23
4.7 Radiographic density of spinal column not correct .................................................. 4 - 25
4.8 Checking exposure times ........................................................................................ 4 - 27
4.9 Checking the tube current ....................................................................................... 4 - 29
4.10 Adjusting board DX1 ............................................................................................... 4 - 31
4.11 Checking and adjusting the light localizers ............................................................. 4 - 33
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Contents
5 Service Routines ..................................................................................................................5 - 1
5.1 Selecting Service routines ......................................................................................... 5 - 7
5.2 Setting exposure readiness on the PC ...................................................................... 5 - 9
5.3 Service routine S.01 Radiation without rotation ...................................................... 5 - 11
5.4 Service routine S.02 Radiation without rotation for Ceph ........................................ 5 - 13
5.5 Service routine S.03 Setpoints: kV, mA, preheating ................................................ 5 - 15
5.6 Service routine S.04 Actual values: kV, mA, preheating ......................................... 5 - 19
5.7 Service routine S.05 Heating adjustment ................................................................ 5 - 23
5.8 Service routine S.06 Radiation counter (decimal display) ....................................... 5 - 27
5.9 Service routine S.07 Erasing the error memory ...................................................... 5 - 29
5.10 Service routine S.09 Erasing EEPROM DX1 .......................................................... 5 - 31
5.11 Service routine S.11 Setting the kV increase correction value for
Panorama radiography ............................................................................................ 5 - 33
5.12 Service routine S.13 Hardware service ................................................................... 5 - 35
5.13 Service routine S.14 Rotation functions .................................................................. 5 - 37
5.14 Service routine S.15 Checking the actuator M2 ...................................................... 5 - 41
5.15 Service routine S.16 Film holder service ................................................................. 5 - 45
5.16 Service routine S.17 Unit identification ................................................................... 5 - 49
5.17 Service routine S.18 Checking the height adjustment ............................................. 5 - 51
5.18 Service routine S.25 Adjusting the film/screen combination or the
kVmA step series .................................................................................................... 5 - 53
5.19 Service routine S.27 Setting country code .............................................................. 5 - 55
5.20 Service routine S.32 Image receptor service: Panorama ........................................ 5 - 57
5.21 Service routine S.35 PC service ............................................................................. 5 - 59
5.22 Service routine S.37 XAB OP service ..................................................................... 5 - 61
6 Repairs.................................................................................................................................6 - 1
6.1 Replacing the rotation motor M1 ............................................................................... 6 - 5
6.2 Replacing the actuator M2 ........................................................................................ 6 - 9
6.3 Replacing the spindle with motor M4 for height adjustment .................................... 6 - 11
6.4 Replacing the cassette holder for Panorama radiography ...................................... 6 - 15
6.5 Replacing the rope and/or the cassette drive motor M3 ......................................... 6 - 17
6.6 Replacing socket contact for image receptor .......................................................... 6 - 21
6.7 Replacing Column Stand ........................................................................................ 6 - 23
6.8 Replacing rotary knob and sensor ejector ............................................................... 6 - 27
6.9 Replacing ring cable L4 ........................................................................................... 6 - 29
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Contents
7 Maintenance.........................................................................................................................7 - 1
7.1 Checking the height adjustment ................................................................................ 7 - 5
7.2 Checking the forehead support ................................................................................. 7 - 7
7.3 Checking the diaphragm wheel ................................................................................. 7 - 9
7.4 Checking the cassette holder .................................................................................. 7 - 11
7.5 Checking the image receptor .................................................................................. 7 - 13
7.6 Checking the light localizer ..................................................................................... 7 - 15
7.7 Checking the conventional cephalometer ............................................................... 7 - 17
7.8 Checking X-ray exposures ...................................................................................... 7 - 19
7.9 Checking the actual kV/mA values and the preheating ........................................... 7 - 21
7.10 Phantom/needle phantom exposure with ORTHOPHOS 3/3 Ceph ........................ 7 - 23
7.11 Phantom/needle phantom exposure with ORTHOPHOS 3 DS/3 Ceph
with Upgrade Kit ...................................................................................................... 7 - 27
7.12 Checking cables for damage ................................................................................... 7 - 29
7.13 Checking the grounding straps ............................................................................... 7 - 31
7.14 Checking the shielding of the cables ....................................................................... 7 - 33
7.15 Checking light barrier housings V1 to V7/ring cable ............................................... 7 - 35
7.16 Checking the flat belt on rotation motor M1 ............................................................ 7 - 37
7.17 Checking the protective ground wire and the unit’s leakage current ....................... 7 - 39
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1 Important Notes
Contents
Important Notes
Contents
1.1 Important Notes ................................................................................................................. 1 - 3
1.2 List of software versions ................................................................................................... 1 - 5
1.3 Major Assemblies and Components .................................................................................. 1 - 6
1.4 Removing Panels .............................................................................................................. 1 - 8
1.5 Photographs of PC Boards .............................................................................................. 1 - 11
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1.1 Important Notes
1.1 Important Notes
• The ORTHOPHOS® 3 / 3 Ceph / 3 DS
operates with the following nominal line voltages: 208V, 230-240V, 50/60 Hz.
The permissible line voltage fluctuations
The internal line resistance
• Remote control
The unit can be equipped with a remote control inside the treatment room or outside an X-ray room.
For the tests the Multitimer can/must be removed from the remote control module and is to be connected directly to the
unit (for remote control with the Multitimer without coiled cable, the coiled cable has to be connected for the tests according to the installation instructions).
Remember that the fault can then be in the deactivated cable.
• Warm-up time, self-adjustment, cool-down time,
After power-up the unit always requires a warm-up time of one minute.
During this time, the self-adjustment routine for the mechanical elements and electronics of the unit is executed. Pressing
a key during the self-adjustment causes an error indication at the Multitimer. The cool-down time between two consecutive exposures is ensured by the automatic exposure blockage determined by the pulse/pause ratio. The count down of
the waiting time required is indicated on the Multitimer. The turn-off time of board XAB-OP must be at least 60s; otherwise
the unit will not function correctly (no exposure readiness).
• For demonstration units
Now, no X-ray radiation is generated.
In the interest of improved safety we recommend removing fuse F5 on board DX3.
must not exceed 0.8Ω.
set the test switch S1/S88 on board DX31 to position 2. LED V2 on board DX31 must light up.
are 230-240V + 6%, –10%, and 208 V ± 10%.
turn-off time
1.1
• The overall software v ersion
Multitimer D4 as well as the version number of the memory card. Refer to the list of software versions. When switching
the unit ON the versions are indicated on the Multitimer for about three seconds after the segment test.
• Interference of radio telephones with electromedical equipment
The use of mobile telephones in the area of the medical practice or clinic is prohibited in order to ensure the
operational reliability and safety of electromedical equipment.
• Disposal
The X-ray tube assembly contains a tube which can implode, a small amount of beryllium, a lead lining and mineral oil.
• Error messages
Error messages are indicated on the Multitimer.
• Help messages H if radiographic readiness is not reached
Help messages are displayed on the Multitimer.
of the unit is determined by the software versions of the EPROMs on board DX1 and of the
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1.1 Important Notes
• If you have to remove panels from the unit.
Refer to section "Removing panels".
With the panels removed, remember that the direct incidence of sunshine or bright room light can cause unit malfunctions
by activating the light barriers.
Therefore: Avoid direct sunshine and bright lighting above the unit
Remember when reattaching the panels:
Secure sheet metal covers with screws.
IMPORTANT: For reasons of EMC it is essential
Reinstall all panels.
• Measurements
Before connecting a measuring instrument, always switch the unit OFF.
Select the required current/voltage type and set the measuring range according to the expected value.
Carry out continuity tests only with the unit switched off.
If the release of several exposures with radiation is required for checking the measuring results, you must observe the
specified cool-down intervals. This is ensured by the automatic exposure blockage (see Operating Instructions).
The pulse/interval ratio is 1:10, which means a 10 second pause has to follow after 1 second of radi ati on. This pul se/i nterval ratio is automatically guaranteed by the automatic exposure blockage.
However, preferable for the X-ray tube is a pulse/pause ratio of 1:20.
Adhere to the radiation protection guidelines before generating radiation.
Test runs initiated by pressing the T key on the Multitimer followed by actuation of the exposure release button are executed without radiation, i.e. the kV/mA displays remain blank. l
to insert all screws.
!
• Replacing parts
Always turn the unit OFF before replacing any parts.
When parts located close to the line transformer are to be replaced, switch off the power at the distributor box for the onsite electrical system for safety reasons
WARNING! The discharge time for the capacitors is 4 minutes.
To protect electrostatic sensitive devices (ESD) on boards, always
wear the wrist band.
The unit must be checked and newly adjusted following the replacement of the DX1 electronics,
the X-ray tube assembly or a diaphragm.
The article numbers for ordering spare parts can be found in the spare parts list, order no. 33 33 908.
The figures in the spare parts list offer valuable assistance when replacing parts.
.
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1.2 List of software versions
1.2 List of software versions
From serial no. 8000
for ORTHOPHOS 3 / 3 Ceph / 3 DS
From serial no. 6000
for systems modified to ORTHOPHOS 3 DS
IMPORTANT: No other combinations of software are allowed since these could result in
undefined faults.
ORTHOPHOS 3 / 3 Ceph
Unit identification 30
Overall software DX1
Version
7.30 04.99
8.30 03.01
Version
9.30 05.02
Version
J115
020 006 010
020 006 011 kv/mA levels for Asia and USA;
021 006 011
D4
EEPROM J4
Memory
Card
Multitimer
Version no. memory card
Software Multitimer D4
Software board DX1
Remarks
Anomaly level -1 for P1 and P11 for Asia
0 I 0
kV
0 6
mA
2 0
X-RAY
T
1.2
R
ORTHOPHOS 3 DS
Unit identification 31
Overall software DX1
EEPROM
J115
Version
01.31 04.99
02.31 11.00
Version
Version
03.31 03.01
Version
04.31 05.02
D4
EEPROM J4
020 006 010
020 006 011
020 006 012
021 006 012
Memory
Card
SIDEXIS Service
disk
≥ 4.2
≥ 4.2
≥ 4.2
≥ 4.2
1.12
1.12 XAB OP capable;
1.12 kv/mA levels for Asia and USA;
1.12 Correcting error of message
Remarks
conventional Ceph possible
Anomaly level -1 for P1 and P11
for Asia
E4 04, E3 48
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1.3 Major Assemblies and Components
1.3 Major Assemblies and Components
ORTHOPHOS 3 DS
DEB discontinued as of serial no.
31 000 ORTHOPHOS 3 DS
and replaced by XAB OP, XAB D
Remote control . . .
K10
L11
DX33
XAB OP/XAB D / DEB
Rear
DX31
T
DX3
DX1
I
O
S1 with
automatic
cutout
D4
K10
L12
S2, S3,
K2K2
M4
S4
Rear
EDC/BE
S7
S8
RHB
M1
V1
M2
V2
K3
H1
S9
K11
. . . without
coiled cable
BE = Image receptor
DEB, EDC,
RHB, D, DX,
XAB = PC boards
T = Transformer
M = Memory card
H1 = X-ray tube assembly
M1 = Motor for rotation
M2 = Actuator
M4 = Motor for height adjustment
K = Connector/terminal strips on/in the unit
L = Leads/cables
S = Switch
. . . with
coiled cable
L9
K2
L8
Control cable of
L9
remote control
L30/L31/LAN
L8
X = Connectors on boards
V1 - V2 = Light barriers:
V1 = Start position for rotation
V2 = Start position for actuator M2
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1.3 Major Assemblies and Components
ORTHOPHOS 3 / 3 Ceph
Remote control . . .
K10
L11
I
O
D4
K10
L12
DX31
T
DX3
DX1
S1, F1, F2
or S1 with
automatic
cutout
S2, S3,
K2
M4
S4
rear
S7
S8
V4, V5
M3
V3
FH S1
M1
V1, V7
M2
V2
S10
1.3
K3
H1
S9
K11
. . . without
coiled cable
FH = Membrane keyboard
D, DX = PC boards
T = Transformer
M = Memory card
H1 = X-ray tube assembly
F1, F2 = Main fuses
M1 = Motor for rotation
M2 = Actuator
M3 = Motor for cassette movement
M4 = Motor for height adjustment
K = Connector/terminal strip on/in the unit
L = Leads/cables
S = Switch
X = Connectors on boards
. . . with
coiled cable
L9
K2
L8
L9
L8
Control cable of
remote control
V1 - V7 = Light barriers:
V1 = Start position for rotation
V2 = Start position for actuator M2
V3 = Start position for film cassette
V4 = Exposure position cassette holder
V5 = Cassette holder in Ceph position
V7 = Rotation ring in Ceph position
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1.4 Removing P anels
1.4 Removing Panels
X-ray tube assembly, rotation ring
Push this cuff aside before lifting
off the panel!
Don’t forget
cover plate!
Always tighten the four mounting
screws!
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1.4 Removing Panels
Unit carriage
Left
side
cover
1.4
Side
cover plate
(loosen 2 screws
only to remove)
Bracket
Lowers cover
plate
Front cover
Right
side cover
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1.4 Removing P anels
Extension box ORTHOPHOS 3 DS
till Serial-No. 30 999
from Serial-No. 31 000
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1.5 Photographs of PC Boards
1.5 Photographs of PC Boards
DX1 board
1.5
51 68 658
Switch S101
Position 1 (left)
otherwise system
start-up not possible
with Boot software
LED1
V101
on on on Controller not o.k. Replace and adjust DX1
on off off Internal XRAM not o.k. Replace and adjust DX1
off on off Internal RAM not o.k. Replace and adjust DX1
off off on Program memory for Boot software not o.k. Replace and adjust DX1
flashing flashing off Input clock of 82c54 not o.k. Replace and adjust DX1
flashing off flashing Vref2 voltage not o.k. Replace and adjust DX1
off off flashing Malfunction of Watchdog timer Replace and adjust DX1
off on on Unable to switch to memory card Replace and adjust DX1
flashing off off Program memory of memory card not o.k. Memory card incorrect, not or only partially
off flashing off not assigned
flashing off on not assigned
off flashing on not assigned
off off off All tests run without errors Everything o.k.
on on off No memory card detected Insert memory card correctly
on off on Memory card not correct Insert memory card for ORTHOPHOS
LED2
V103
LED3
V102
Description Required action
programmed
V101 V103 V102
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1.5 Photographs of PC Boards
DX3 and DX31 boards
DX3
14 49 011
DX31
51 66 272
Radiation
S.88 Demon-
stration mode
V2
S.88
Position 2
Demonstration
mode
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DX33 board
DX33
51 68 526
1.5 Photographs of PC Boards
F1
F2
230V
208V
115V
1.5
F3
V15 V11 V17V16V10V18
+5V+9,5V+24V+24V+30V+30V
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1.5 Photographs of PC Boards
RHB board
RHB
D+5V A+5VA-5VA+24VD+24V+18V-18V
V200 V100 V112V122V212V232V222
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DEB board
DEB
V905 V900 V216V221V910 V670 V350 V232V231
1.5 Photographs of PC Boards
1.5
V950
V216 LED, Out clock pulses TDI
V221 LED, radiographic mode
V231 LED, Ceph radiography mode only with ORTHOPHOS Plus DS Ceph
V232 LED, Panoramic radiography mode
V350 LED, EDC Reset (not inserted)
V670 LED, PC exposure readiness ACTIVE signal
V900 LED, digital supply voltage RHB +24V
V905 LED, analog supply voltage RHB +24V
V910 LED, supply voltage DEB +5V ORTHOPHOS
V950 LED, supply voltage DEB +5V PC
V905 V900 V910 V221 V216 V670 V350 V231 V232 V950 Status
XXXStandby Pan
X X X Standby Ceph without function
X X X X X Panoramic radiography mode
XXX X X
XXXX X XX
XXXX X X X
XXXXglowsX XX
XXXXglowsX X X
Ceph radiography mode
without function
Panoramic radiography mode
Image generation test image
Ceph radiography mode
Image generation test image
without function
Panoramic radiography mode
X-ray
Ceph radiography mode X-ray
without function
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1.5 Photographs of PC Boards
XAB OP and XAB D boards
XAB D
V900
V901
V900 = RD Transmit, GN Receive
V901 = RD Link (adress recognition), GN 100Mbps (Megabits per sec)
Coding switch
XAB OP
V10
V9
V12 V11
V5 LED, TDI distance pulses
V6 LED, IMAGE radiographic mode
V7 LED, radiographic mode Ceph only with ORTHOPHOS Plus DS Ceph
V8 LED, radiographic mode Pan
V9 LED, V continuous
V10 LED, VCC +5V
V11 LED, Digital supply voltage +24V
V12 LED, Analog supply voltage +24V
V13 LED, PC exposure readinesst ACTIVE signal
V13
V5
V6
V7
V8
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2 List of Messages
Contents
List of Messages
Contents
2.1 List of Help Messages ................................................................................................... .... 2 - 3
2.2 List of Error Messages ....................................................................................................... 2 - 4
2.3 List of Service Routines ..................................................................................................... 2 - 8
2.4 List of Error Messages for SIDEXIS .................................................................................. 2 - 9
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2.1List of Help Messages
After the cool-down interval has elapsed you want to release an exposure, but the Ready LED is flashing:
• Press the X-ray key on the Multitimer.
CAUTION: Take radiation protection measures.
The H3 or H4 message then appears on the kV/mA display.
• Find in the following list the actions required to return the unit
to readiness for exposure.
• Before
carrying out the required action clear the help message
by pressing the R key on the Multitimer.
Help
message
H3 01
Rotation unit not in the start position. Press the Return key R.
Cassette holder not in Panorama position. Swivel cassette holder to stop position. For error
H3 04
H3 06
Locking button on diaphragm wheel not engaged
(Panorama diaphragm).
Cassette holder not in Ceph position. Swivel cassette holder to stop position. For error
H3 11
H3 12
Panorama or Ceph
H3 20
Rotation unit not in start position for Cephalometry.
Radiographic data not acknowledged. Ackno wledge r a diog r ap hic data with Return k e y R.
Image receptor not inserted correct. Insert image receptor up to end stop.
H4 01
H4 03
H4 10
SIDEXIS
SIDEXIS not ready for exposure. Make SIDEXIS ready for exposure.
Image receptor not suitable for exposure set. Replace the image receptor in the plug-in location
Image could not be transferred to SIDEXIS. Transfer exposure by SiRescue service program
H4 20
Description Required action
correction follow service routine S.16,
5 - 45.
Correctly engage locking button on diaphragm
see page 3 - 15.
wheel,
correction follow service routine S.16,
see page 5 - 45.
Press R key.
For error correction follow service routine S.32,
see page 5 - 57.
See SIDEXIS Service Manual.
according to the programmed acquisition.
to the PC, see SIDEXIS User Manual.
CAUTION Do not switch off the unit until the help
message goes out.
2.1
see page
The above mentioned actions will eliminate help messages caused by operating errors.
If the help message cannot be eliminated by the above actions, the fault is of another nature. Proceed with
troubleshooting as described on the following pages.
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2.2 List of Error Messages
Error
message
E1 01
E1 02
E2 03
Multitimer
E1 03
E2 01
E2 03
E2 04
E2 10
E2 11
E2 12
E2 13
E2 14
E2 15
X-ray tube assembly E2 . . .
E2 16
E2 18
E2 20
E2 35
Description Required action
A key on the Multitimer was pressed during selfadjustment or is defective.
Signal paths to control board D1 are interrupted. Proceed according to section "Correcting error E1
Faulty communication with the unit. Acknowledge the fault by pressing the R key on
Appears upon pressing the exposure button.
Overheated X-ray tube assembly, pulse/pause
ratio not observed.
Proceed according to section "Correcting error E1
see page 3 - 19.
01",
see page 3 - 19.
02,
the Multitimer.
Acknowledge the fault by pressing the R key on
the Multitimer. Allow the X-r ay tube assembly to
cool down. If the error message reoccurs, proceed
according to section "Correcting error E2 01",
see page 3 - 21.
See E1 02 see page 3 - 19
Zero power range has been re-initialized. Acknowledge the fault by pressing the R key on
the Multitimer. Unfortunately, the freely
programmed values will be lost and must be
reprogrammed. If not possible: correct the error
with E2 04,
Max. radiation time of the program exceeded. Only possible in service mode; acknowledge the
fault by pressing the R ke y on the Multitimer.
Does this error occur often? Board DX1 defective
→ replace and perform "Adjusing board DX1",
see page 4 - 31.
kV
(tube voltage) exceeded. Proceed according to section "Correcting error E2
max.
mA
(tube current) exceeded. Proceed according to section "Correcting error E2
max.
VH
(filament voltage) exceeded. Proceed according to section "Correcting error E2
max.
Short-circuit of an output stage on DX1 deactivated.
VH
continuously present. Hardware error, board DX1 defective →
max.
kV
cable is interrupted. Proceed according to section "Correcting error E2
actual
Non-localizable fault in obtaining the DC/AC signals.
Occurs upon pressing the exposure button e.g.
with the X-ray room door contact open - exposure
release lead in the Multitimer cable is broken.
Invalid data in the data memory. Erase data in the EEPROM with 'Service Routine
11",
12", see page 3 - 27.
13", see page 3 - 29.
Proceed according to section "Correcting error E2
14",
replace and perform "Adjusing board DX1", see
page 4 - 31.
16", see page 3 - 33.
Acknowledge the fault by pressing the R key on
the Multitimer. If fault reoccurs, DX1 board is
defective → replace. Perform "Adjusting board
DX1”,
Close X-ray room door. Acknowledge the fault by
pressing the R key on the Multitimer. If the fault
reoccurs, proceed according to section "Correcting error E2 20",
09'. Then press the R key. If the message reoccurs, DX1 board is defective → replace and perform "Adjusting board DX1”,
see page 3 - 23.
see page 3 - 25.
see page 3 - 31.
see page 4 - 31.
see page 3 - 35.
see page 4 - 31.
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