Samsung LC32G75TQSUXEN User Manual

USER MANUAL

Gaming Monitor

C27G7*T* C32G7*T* C49G9*T*

The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality. © Samsung

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.

An administration fee may be charged in the following situations:

(a)An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).

(b)You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

Table of contents

Before Using the Product

Safety Precautions	4
Electricity and Safety	4
Installation	5
Operation	6
Cleaning	8
Correct posture to use the product	8

Preparations

Installation	9
Checking the space around the product	9
Adjusting the Product Tilt and Height	10
Rotating the Product	11
Anti-theft Lock	11
Attaching the BRACKET WALL	12
Control Panel	13

Connecting and Using a Source Device

Read below before connecting the product.	14
Ports	15
Connecting and Using a PC	16
Connection Using the HDMI Cable	16
Connection Using an HDMI-DVI Cable	16
Connection Using an DP Cable	16
Connecting to headphones or earphones	16
Connecting the Power	17
Connecting the Product to a PC as a USB HUB	18
Setting Optimum Resolution	19

Game

Refresh Rate	20
Refresh Rate activation conditions and
operating specifications	20
Black Equalizer	21
Response Time	21
Adaptive-Sync (for NVIDIA graphics card)	22
FreeSync (for AMD graphics card)	23
Low Input Lag	24
Virtual Aim Point	24
Screen Size	26

Picture

Picture Mode	27
Brightness	28
Contrast	28
Sharpness	28
Color	28
Black Level	29
Eye Saver Mode	29
Screen Adjustment	29
Calibration Report	29

Configuring the PIP/PBP Settings

PIP/PBP Mode	30
Mode Type	30
Screen Size	30
Screen Position	30
Source	31
Sound Source	31
Screen Ratio	31
Contrast	31

2

Table of contents

OnScreen Display

Language	32
Display Time	32

System

Infinity Core Lighting	33
Local Dimming	33
ÂVolume	33
Dynamic Brightness	33
Off Timer Plus	34
PC/AV Mode	34
USB Super Charging	34
DisplayPort Ver.	35
Input Port Ver.	35
Auto Source Switch	35
Key Repeat Time	35
Power LED On	35

Support

Self Diagnosis	36
Software Update	36
Information	37
Reset All	37

Installing the Software

Easy Setting Box	38
Restrictions and Problems with the Installation	38
System Requirements	38
Driver Installation	38

Troubleshooting Guide

Requirements Before Contacting Samsung
Customer Service Centre	39
Product diagnosis (Screen issue)	39
Checking the Resolution and Frequency	39
Check the following.	39
Q & A	41

Specifications

General	42
Standard Signal Mode Table	43

Appendix

Responsibility for the Pay Service (Cost to
Customers)	46
Not a product defect	46
A Product damage caused by customer's fault	46
Others	46

3

Chapter 01

Before Using the Product

Safety Precautions

	Warning			A serious or fatal injury may result if instructions are not followed.
				Personal injury or damage to properties may result if instructions are
		Caution
				not followed.
				CAUTION
				RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

	This symbol indicates that high voltage
	is present inside. It is dangerous to								AC voltage: Rated voltage marked with
	make any kind of contact with any								this symbol is AC voltage.
	internal part of this product.
	This symbol indicates that this
	product has included important								DC voltage: Rated voltage marked with
	literature concerning operation and								this symbol is DC voltage.
	maintenance.
	Class II product: This symbol indicates
	that a safety connection to electrical								Caution. Consult instructions for use:
	earth (ground) is not required. If this
									This symbol instructs the user to
	symbol is not present on a product
									consult the user manual for further
	with a mains lead, the product
									safety related information.
	MUST have a reliable connection to
	protective earth (ground).

Electricity and Safety

Warning

•• Do not use a damaged power cord or plug, or a loose power socket.

•• Do not use multiple products with a single power socket.

•• Do not touch the power plug with wet hands.

•• Insert the power plug all the way in so it is not loose.

•• Connect the power plug to a grounded power socket (type 1 insulated devices only).

•• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

•• Do not place the power cord or product near heat sources.

•• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

•• Do not disconnect the power cord while the product is being used.

•• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

•• Keep the power socket where the power cord is connected unobstructed.

‒‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

•• Hold the plug when disconnecting the power cord from the power socket.

4

Installation

Warning

•• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•• Do not install the product in poorly ventilated spaces such as a bookcase or closet.

•• Install the product at least 10cm away from the wall to allow ventilation.

•• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.

•• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒‒ The product may fall and become damaged and/or cause an injury.

‒‒ Using the product in an area with excess vibration may damage the product or cause a fire.

•• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

•• Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒‒ The product lifespan may be reduced or a fire may result.

•• Do not install the product within the reach of young children. ‒‒ The product may fall and injure children.

•• Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Caution

•• Do not drop the product while moving.

•• Do not set down the product on its front.

•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

‒‒ The product may fall and become damaged and/or cause an injury. ‒‒ Install the product only on cabinets or shelves of the right size.

•• Set down the product gently.

‒‒ Product failure or personal injury may result.

•• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

‒‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.

•• Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

‒‒ The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.

5

Operation

Warning

•• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Centre for repairs.

•• To move the product, first disconnect all the cables from it, including the power cable.

•• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Centre.

•• Do not let children hang from the product or climb on top of it. ‒‒ Children may become injured or seriously harmed.

•• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Centre.

‒‒ Continued use can result in a fire or electric shock.

•• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.

•• During a lightning or thunderstorm, power off the product and remove the power cable.

•• Do not drop objects on the product or apply impact.

•• Do not move the product by pulling the power cord or any cable.

•• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

•• Do not lift or move the product by pulling the power cord or any cable.

•• Do not use or keep combustible spray or an inflammable substance near the product.

•• Ensure the vents are not blocked by tablecloths or curtains. ‒‒ An increased internal temperature may cause a fire.

•• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre.

•• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre.

6

Caution

•• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time.

•• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

•• Use the product at the recommended resolution and frequency. ‒‒ Your eyesight may deteriorate.

•• Do not put AC/DC adapters together.

•• Remove the plastic bag from the AC/DC adapter before you use it.

•• Do not let water enter the AC/DC adapter device or get the device wet. ‒‒ An electric shock or fire may result.

‒‒ Avoid using the product outdoors where it can be exposed to rain or snow. ‒‒ Be careful not to get the AC/DC adapter wet when you wash the floor.

•• Do not put the AC/DC adapter near to any heating apparatus. ‒‒ Otherwise, a fire may result.

•• Keep the AC/DC adapter in a well-ventilated area.

•• If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

•• Do not hold the product upside-down or move it by holding the stand. ‒‒ The product may fall and become damaged or cause an injury.

•• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

•• Do not use humidifiers or stoves around the product.

•• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

•• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

•• Store small accessories out of the reach of children.

•• Exercise caution when adjusting the product angle. ‒‒ Your hand or finger may get stuck and injured.

‒‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

•• Do not place heavy objects on the product.

‒‒ Product failure or personal injury may result.

•• When using headphones or earphones, do not turn the volume too high. ‒‒ Having the sound too loud may damage your hearing.

7

Cleaning

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

――Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.)

Do not press the product screen with hands or other objects. There is a risk of damaging the screen.

――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1Power off the product and PC.

2Disconnect the power cord from the product.

――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3Wipe the product with a clean, soft and dry cloth.

Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product clean.

‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product. ‒‒ Do not spray water or detergent directly on the product.

4Connect the power cord to the product when cleaning is finished.

5Power on the product and PC.

Correct posture to use the product

Use the product in the correct posture as follows:

•• Straighten your back.

•• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen.

•• Keep your eyes directly in front of the screen.

•• Adjust the angle so light does not reflect on the screen.

•• Keep your forearms perpendicular to your upper arms and level with the back of your hands.

•• Keep your elbows at about a right angle.

•• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.

•• Do the Eye excercises or blink frequently, then eye fatigue will be relieved.

8

Chapter 02

Preparations

Installation

Checking the space around the product

Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.

――The exterior may differ depending on the product.

C27G7*T* / C32G7*T*

10 cm	10 cm

10 cm

10 cm

10 cm

C49G9*T*

10 cm	10 cm
10 cm	10 cm

10 cm

9

Adjusting the Product Tilt and Height

――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

•• The product tilt can be adjusted.

•• When adjusting the tilt and height, hold both sides of the product and avoid using excessive force to prevent damage.

•• When adjusting the stand height, you may hear a noise. This noise is generated because the ball inside the stand slides when the stand height is adjusted. It is a normal noise and not a product malfunction.

C27G7*T* / C32G7*T*

-2.0° (±2.0°) ~ 92.0° (±2.0°)

-15.0˚ (±2.0˚) ~ +15.0˚ (±2.0˚)

-9.0˚ (±2.0˚) ~ +13.0˚ (±2.0˚)	0 ~120.0 mm (±5.0 mm)

C49G9*T*

-15.0˚ (±2.0˚) ~ +15.0˚ (±2.0˚)

-3.0˚ (±2.0˚) ~ +13.0˚ (±2.0˚)	0 ~120.0 mm (±5.0 mm)

10

Rotating the Product

C27G7*T* / C32G7*T* model only.

You can rotate your product as shown below.

――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

1

2

3

4

5

6

•• Be sure to fully extend the stand before rotating the product.

•• If you rotate the product without fully extending the stand, the corner of the product may hit the floor and get damaged.

•• Do not rotate the product counterclockwise. The product may get damaged.

•• When rotating the product, be careful not to damage the product by hitting the object or stand.

Anti-theft Lock

C27G7*T* / C32G7*T* model only.

――An anti-theft lock allows you to use the product securely even in public places.

――The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details.

To lock an anti-theft locking device:

1Fix the cable of your anti-theft locking device to a heavy object such as a desk.

2Put one end of the cable through the loop on the other end.

3Insert the locking device into the anti-theft lock slot at the back of the product.

4Lock the locking device.

‒‒ An anti-theft locking device can be purchased separately.

‒‒ Refer to the manuals provided with your anti-theft locking device for details. ‒‒ Anti-theft locking devices can be purchased at electronics retailers or online.

11

Attaching the BRACKET WALL

――Power the product off and remove the power cable from the power socket.

C27G7*T* / C32G7*T*

1

2

3

4

C49G9*T*

1

2

Attach the BRACKET WALL here

BRACKET WALL

Align with on the monitor, then tightly fasten with the screws removed from the stand.

•• Notes

‒‒ Using a screw longer than the standard length can damage the internal components of the product.

‒‒ The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications.

‒‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force. The product may get damaged or fall and cause personal injury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.

‒‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wallmount kit other than the one specified or from an attempt to install the wall-mount kit on your own.

‒‒ To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10 cm or farther away from the wall.

‒‒ Be sure to use a wall-mount kit that complies with the standards.

‒‒ To install the monitor using a wall mount, disconnect the stand base from the monitor.

Model name	VESA screw hole specs	Standard Screw	Quantity
	(A * B) in millimetres
C27G7*T* / C32G7*T* /	100.0 x 100.0	M4	4 EA
C49G9*T*

――Do not attach the BRACKET WALL when the monitor is turned on. This may cause electric shock and might result in injury.

12

Control Panel

――The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

C27G7*T* / C32G7*T*

C49G9*T*

Function Key Guide

Return

Power LED

JOG Button

DOWN(FRONT)

LEFT

RIGHT

PRESS(ENTER)

UP(REAR)

Parts			Description
		JOG Button	Multi directional button that helps navigate.
			This LED is power status indicator.
		Power LED	――You can select the power LED operation to be enabled or disabled on the
			menu screen. ( → System → Power LED On)
			To use the Function Key Guide, press the JOG button when the screen
			is turned on.
			――When the product not displays the OSD menu, the JOG Button could be
Function Key Guide			used as below.
			――Up : Change the settings for Brightness, Contrast, and Sharpness.
			――Down : Change the Volume setting.
			――Left or Right : Change the Source setting.
			――PRESS(ENTER): The selected item will be applied.
		Source	Changes the input source. A message will appear on the top left corner
			of the screen if the input source has been changed.
		Menu	Displays the main on-screen menu.
		PIP/PBP	Enables the PIP/PBP mode.
		Power Off	Turns off the product.
		Return	Exits from the menu page.

13

Chapter 03

Connecting and Using a Source Device

Read below before connecting the product.

1Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device.

2Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.

3After all signal cables have been properly connected, connect the power cables back to the product and the external device.

4After connecting is completed, make sure you read the manuals to acquaint yourself with the product functions, precautions and other information required to use the product properly.

――Connecting parts may differ in different products. ――Provided ports may vary depending on the product.

14