Samsung LC43J890DKUXEN User Manual

User Manual

C49J890DK*

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality. © Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.

•• An administration fee may be charged if either

‒‒ (a) an engineer is called out at your request and there is no defect in the product (i.e. where you have failed to read this user manual).

‒‒ (b) you bring the unit to a repair center and there is no defect in the product (i.e. where you have failed to read this user manual).

•• The amount of such administration charge will be advised to you before any work or home visit is carried out.

Table of contents

Before Using the Product

Securing the Installation Space	4
Precautions for storage	4
Safety Precautions	4
Cleaning	5
Electricity and Safety	5
Installation	6
Operation	7

Preparations

Parts	9
Control Panel	9
Direct Key guide	10
Function Key Guide	11
Changing Brightness, Contrast and Eye Saver Mode
settings	13
Changing the Volume setting	13
Types of Ports	14
Upgrading the Software via USB	15
Adjusting the Product Tilt and Height	17
Anti-theft Lock	18
Installation	19
Attaching the Stand (Type one)	19
Attaching the Stand (Type two)	20
Removing the Stand (For Attaching the BRACKET
WALL)	21
Attaching the BRACKET WALL	22

Connecting and Using a Source Device

Read below before installing the monitor.	23
Connecting and Using a Source Device	23
Connection Using the HDMI Cable	23
Connection Using the DP Cable	24
Connection Using the USB Type-C Cable	24
Connecting to Headphones	25

Connecting the Product to a Source Device as a USB

Hub	25
Connecting a Source Device to the Product	25
Utilizing the Product as a USB HUB	26
Connecting the Power	27
Tidying Up the Connected Cables	28
Correct posture to use the product	29
Driver Installation	29
Setting Optimum Resolution	29

Picture

SAMSUNG MAGIC Bright	30
Brightness	31
Contrast	31
Sharpness	31
Color	31
SAMSUNG MAGIC Upscale	32
HDMI Black Level	32
Eye Saver Mode	32
Picture Size	33
Screen Adjustment	33
Calibration Report	33

2

Table of contents

PIP/PBP

PIP/PBP Mode	34
Size	35
Aspect Ratio	35
Position	35
Sound Source	35
Source	36
Switch USB	37
Picture Size	38
Contrast	39

OnScreen Display

Transparency	40
Position	40
Language	40
Display Time	40

System

USB Source Setup	41
DisplayPort Ver.	41
HDMI Mode	41
Smart ECO Saving	42
Off Timer Plus	42
PC/AV Mode	42
Source Detection	43
Key Repeat Time	43
Power LED On	43
Reset All	43
Information	43

Installing the Software

Easy Setting Box	44
Restrictions and Problems with the Installation	44
System Requirements	44

Troubleshooting Guide

Requirements Before Contacting Samsung Customer

Service Center	45
Testing the Product	45
Checking the Resolution and Frequency	45
Check the following.	45
Q & A	48

Specifications

General	49
Standard Signal Mode Table	50

Appendix

Responsibility for the Pay Service (Cost to
Customers)	52
Not a product defect	52
A Product damage caused by customer's fault	52
Others	52
Extended warranty	53

3

Chapter 01

Before Using the Product

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

――The exterior may differ depending on the product.

10 cm (3.93 Inches)	10 cm (3.93 Inches)
10 cm	10 cm
(3.93 Inches)	(3.93 Inches)

10 cm

(3.93 Inches)

Safety Precautions

Warning			A serious or fatal injury may result if instructions are not followed.
			Personal injury or damage to properties may result if instructions are
	Caution
			not followed.

Precautions for storage

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby.

――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.)

Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.

4

Cleaning

――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ――Take the following steps when cleaning.

1	Power off the product and computer.
2	Disconnect the power cord from the product.

――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3	Wipe the monitor with a clean, soft and dry cloth.
	‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
	‒‒ Do not spray water or detergent directly on the product.
4	Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5	Connect the power cord to the product when cleaning is finished.
6	Power on the product and computer.

Electricity and Safety

Warning

•• Do not use a damaged power cord or plug, or a loose power socket.

•• Do not use multiple products with a single power socket.

•• Do not touch the power plug with wet hands.

•• Insert the power plug all the way in so it is not loose.

•• Connect the power plug to a grounded power socket (type 1 insulated devices only).

•• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

•• Do not place the power cord or product near heat sources.

•• Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

•• Do not disconnect the power cord while the product is being used.

•• Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

•• Keep the power socket where the power cord is connected unobstructed.

‒‒ The power cord must be disconnected to cut off power to the product when an issue occurs.

•• Hold the plug when disconnecting the power cord from the power socket.

5

Installation

Warning

•• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

•• Do not install the product in poorly ventilated spaces such as a bookcase or closet.

•• Install the product at least 10 cm away from the wall to allow ventilation.

•• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.

•• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒‒ The product may fall and become damaged and/or cause an injury.

‒‒ Using the product in an area with excess vibration may damage the product or cause a fire.

•• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

•• Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒‒ The product lifespan may be reduced or a fire may result.

•• Do not install the product within the reach of young children. ‒‒ The product may fall and injure children.

•• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil pollution. And do not install or use the product in the kitchen or near the kitchen stove.

Caution

•• Do not drop the product while moving.

•• Do not set down the product on its front.

•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

‒‒ The product may fall and become damaged and/or cause an injury. ‒‒ Install the product only on cabinets or shelves of the right size.

•• Set down the product gently.

‒‒ Product failure or personal injury may result.

•• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

‒‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a place.

6

Operation

Warning

•• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

‒‒ Contact Samsung Customer Service Center for repairs.

•• To move the product, first disconnect all the cables from it, including the power cable.

•• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.

•• Do not let children hang from the product or climb on top of it. ‒‒ Children may become injured or seriously harmed.

•• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power cord. Then contact Samsung Customer Service Center.

‒‒ Continued use can result in a fire or electric shock.

•• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

‒‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury.

•• During a lightning or thunderstorm, power off the product and remove the power cable.

•• Do not drop objects on the product or apply impact.

•• Do not move the product by pulling the power cord or any cable.

•• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

•• Do not lift or move the product by pulling the power cord or any cable.

•• Do not use or keep combustible spray or an inflammable substance near the product.

•• Ensure the vents are not blocked by tablecloths or curtains. ‒‒ An increased internal temperature may cause a fire.

•• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

•• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Center.

7

Caution

•• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.

•• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

•• Use the product at the recommended resolution and frequency. ‒‒ Your eyesight may deteriorate.

•• Do not hold the product upside-down or move it by holding the stand. ‒‒ The product may fall and become damaged or cause an injury.

•• Looking at the screen too close for an extended period of time can deteriorate your eyesight.

•• Do not use humidifiers or stoves around the product.

•• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

•• Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

•• Store small accessories out of the reach of children.

•• Exercise caution when adjusting the product angle or stand height. ‒‒ Your hand or finger may get stuck and injured.

‒‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.

•• Do not place heavy objects on the product.

‒‒ Product failure or personal injury may result.

•• When using headphones or earphones, do not turn the volume too high. ‒‒ Having the sound too loud may damage your hearing.

•• Do not drop the product while moving.

‒‒ Product failure or personal injury may result.

8

Chapter 02

Preparations

Parts

Control Panel

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Power LED

Shortcut Key

Return	Source	PBP/PIP Switch USB

Function Key Guide

DOWN(FRONT)

LEFT	RIGHT
	PRESS(ENTER)

UP(REAR)

JOG Button

	Icons	Description
			Source PBP/PIP Switch USB
		•• Shortcut Key for Switching to a Source
		This button is a shortcut for switching to a different source.
		‒‒ When the source is switched, the USB connection will be changed at the
			same time according to the settings of USB Source Setup.
		‒‒ When PIP/PBP is On, only the source of the main screen can be switched.
		•• Shortcut Key for PIP/PBP On-Off
	Shortcut Key	This button is a shortcut for the PIP/PBP On-Off function.
		‒‒ If there is no source for monitor, this button is disabled. The PIP/PBP On-
			Off item is also disabled and appears dimmed in OSD.
		•• Shortcut Key for Switching USB
		This button is a shortcut for switching a USB device to a different input
		source.
		‒‒ The button is enabled only when PIP/PBP is On.
			If you press this button when PIP/PBP is Off, the message Only applied
			while PIP or PBP mode appears and nothing happens. Synchronously, The
			Switch USB item in OSD is also disabled and appears dimmed.
		‒‒ If you press this button when PIP/PBP is On but there is no input source,
			nothing happens.
		Multi directional button that helps navigate.
	JOG Button	――The JOG button is located at the bottom right side of the screen and has 5
		directions of UP, DOWN, LEFT, RIGHT, and PRESS (ENTER).

9

	Icons	Description
		This LED is power status indicator and works as
		•• Power On (Power button): Off
	Power LED	•• Power saving mode: Blinking
		•• Power Off (Power button): On
		――The power Indicator operation can be swapped by changing in the menu. (System
		→Power LED On) Actual models because of functional variation maybe haven’t
		this function.

Press the JOG button when the screen is turned on. The Function Key Guide will

appear. To access the onscreen menu when the guide is displayed, press the Function Key Guide corresponding direction button again.

――Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

Direct Key guide

――The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes.

――The function buttons page shows if Eye Saver Mode is enabled.

: On : Off

				Eye Saver Mode
				Volume
				Features
					Eye Saver Mode Off
••			/		: Adjust Brightness, Contrast, Eye Saver Mode.
••			: Adjust Volume.
••			: Display Function Key Guide.

10

Function Key Guide

――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.

PRESS(ENTER): The selected item will be applied.

Return

Icons

Description

Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

Selectsby moving the JOG button in the function key guide screen. The OSD (On Screen Display) of your Monitor’s feature appears.

OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for10 seconds when the main menu displayed.

――If the OSD control is locked, Brightness and Contrast can be adjusted. PIP/PBP is available. Eye Saver Mode is available. Information can be viewed.

Selectsby moving the JOG button in the function key guide screen.

Press the button when configuring settings for the PIP/PBP function is required.

Selects to turn the Monitor off by moving the JOG button in the function key guide screen.

――Actual models because of functional variation, Function key guide options will be different.

11

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

JOG Button	Power saving/Non-signal mode
UP	Source Change
Down
PRESS(ENTER) for 2 seconds	Power Off

When the monitor displays the Main menu the JOG Button could be used as below.

	JOG Button	Action
	UP/DOWN	Move the option
		Exit the Main menu.
	LEFT	Close Sublist without saving value.
		Value decreases in the slider.
	RIGHT	Move to next depth.
		Value increases in the slider.
	PRESS(ENTER)	Move to next depth.
		Save the value and close Sublist.

12

Changing Brightness, Contrast and Eye Saver Mode

settings

You can adjust Brightness, Contrast or Eye Saver Mode by moving the JOG button up or down, if no OSD menu is displayed.

Contrast

	Eye Saver Mode	Off
	Brightness

――The displayed image may differ depending on the model.

Eye Saver Mode Brightness

――This menu is not available when Smart ECO Saving is enabled. ――This menu is not available when Eye Saver Mode is enabled.

Contrast

――This menu is not available when MAGICSAMSUNGBright is set to Cinema mode.

――This menu is not available when PIP/PBP Mode is set to On and the Size is set to (PBP Mode).

Changing the Volume setting

You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed.

Volume

50

Mute

――The displayed image may differ depending on the model.

――If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers. Set the input volume for the input device to at least 20% and control the volume using the volume control (JOG button LEFT/RIGHT) on the product.

――What is Auto Mute?

The function mutes the audio to improve sound effect when there is sound noise or when the input signal is weak, usually due to a problem with the volume of an input device.

――To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus down. To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.

13

Types of Ports

――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

POWER IN

Port	Description

Connect the power cord for your monitor to the POWER IN port on the back of the product.

POWER IN

Connects to a source device using an HDMI cable or HDMI-DVI cable.

Connects to a PC using a DP cable.

Connects to a source device using a USB Type-C cable. Compatible with a USB cable version 3.0 or lower.

Connects to a PC using a USB cable.

――This port can only connect to a PC.

Port	Description

Connect to a USB device. These ports are enabled when a source device

is connected to or using a USB Type-C to A cable or a USB Type-C cable. These ports are enabled when a source device is

connected to using a USB Type-C to A cable.

Connect to a USB device. This port is enabled when a source device is

connected to or using a USB Type-C to A cable or a USB Type-C cable. This port is enabled when a source device is connected to

using a USB Type-C to A cable. And USB 3.0 is supported only

when a source device is connected to or using a USB Type-C to A (3.0) cable.

Connect to an audio output device such as headphones.

Dedicated to service technicians.

14

Upgrading the Software via USB

1 Be sure to insert the USB disk into the USB port marked out with the blue box as shown in the figure below. You can upgrade the software via USB only if either the monitor screen operates normally or the check signal is displayed on the monitor screen.

USB

Check Signal Cable

HDMI

When the screen as shown in the following figure is displayed, press and hold the Down arrow key for 5 seconds.

Power Off

2 When the message as shown in the following figure is displayed on the monitor, select Yes to upgrade the software.

Do you want to update via USB?

Yes No

3 When the screen as shown in the following figure is displayed, select Yes.

Update now

Update from version 0802.0 to version 0803.0

Yes No

4 The software upgrading proceeds.

Update now

Updating product Software...

Your product will turn itself off and on again automatically after completing update.

0%

15

Note

1

2

3

Before upgrading through USB disk, you need to format the USB disk into the FAT32 format.

Make sure only the BIN file for upgrade is in the USB disk.

For the CJ89 model, make sure each upgrade file is in the BIN formate and follow the naming rules of CJ89 (m-J89**CGAA-****.*[4-digit number].bin), wherein ** indicates the monitor size in inches, ****.* stands for the version number and the 4-digit number is the checksum. For example, “m-J8949CGAA-1000.0[9A80].bin” follows the naming rules of CJ89 49'' model, and must be copied to the root directory.

4	If you want to keep the current version or degrade to a lower version, you may change file name to
	m-J89**CGAA-0000.0[4-digit number] and then perform the same operations.
5	If the No valid update files found. Please check your USB device and try again. message is

displayed, this is probably due to the following reasons.

Update now

No valid update files found.

Please check your USB device and try again.

Yes No

‒‒ No USB disk is inserted into the USB port marked out with the blue box. ‒‒ The USB disk format is not supported.

‒‒ The USB disk contains no valid upgrade files. (No upgrade files exist, or the file names are incorrect.)

6 Do not turn off the monitor. And prevent the upgrading from any interruption as far as possible. If an interruption happens, the monitor will return to the production version.

――Note that the production version may not be the same as the version before this upgrading if some other upgrading has been done earlier.

16