Quantum superloader 3 User Manual

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Quantum superloader 3 User Manual

5SERSS'UIDEU I 5SERSS'UIDEU I 5SERSS'UIDEU I 5SERSS'UIDEU I 5SERSS'UIDE

5SERSS'UIDEU I 5SERSS'UIDE

SuperLoader™ 3

3 SuperLoader

81-81317-06 A01

Quantum SuperLoader 3 User’s Guide, 81-81317-06 A01 May 2008, .

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

COPYRIGHT STATEMENT

Copyright 2008 by Quantum Corporation. All rights reserved.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum, DLT, DLTtape, The Quantum Logo, and The DLTtape Logo are all registered trademarks of Quantum Corporation. SuperLoader, SDLT, and Super DLTtape are trademarks of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Contents

Preface

xiii

Chapter 1

Introduction

1

 

Overview.............................................................................................................

1

 

Host Interfaces ............................................................................................

2

 

Tape Drives..................................................................................................

2

 

Front Panel...................................................................................................

2

 

SuperLoader 3 LTO-2.................................................................................

3

 

SuperLoader 3 LTO-3.................................................................................

3

 

SuperLoader 3 LTO-4.................................................................................

4

 

SuperLoader 3 VS160 .................................................................................

4

 

SuperLoader 3 DLT-V4..............................................................................

4

 

SuperLoader 3 SDLT 600 ..........................................................................

5

 

SuperLoader 3 DLT-S4...............................................................................

5

Chapter 2

Installation and Configuration

6

 

Installation Overview........................................................................................

7

 

SCSI Interface ..............................................................................................

7

 

Fibre Channel Interface..............................................................................

8

 

SAS Interface ...............................................................................................

8

Quantum SuperLoader 3 User’s Guide

iii

Choosing a Location ........................................................................................

10

UL Requirements .............................................................................................

11

Elevated Operating Ambient Temperature ..........................................

11

Reduced Air Flow.....................................................................................

11

Mechanical Loading .................................................................................

11

Overloading the Circuit ...........................................................................

11

Reliable Earthing (Grounding) ...............................................................

11

SCSI Bus Requirements...................................................................................

12

Unpacking the Autoloader .............................................................................

13

Accessories.................................................................................................

14

Rack Mounting the Autoloader .....................................................................

15

Understanding Autoloader Features ............................................................

15

General Features .......................................................................................

15

Connecting Cables ...........................................................................................

18

Connecting SCSI and Power Cables ......................................................

18

Connecting Fibre Channel and Power Cables......................................

19

Connecting SAS and Power Cables........................................................

21

Preparing the Host and Verifying the Connection .....................................

23

Windows Operating System Support ...........................................................

24

Autoloader Device Driver .......................................................................

24

Tape Drive Device Driver........................................................................

24

Bar Code Reader...............................................................................................

26

DLTSage Dashboard........................................................................................

26

Chapter 3

Operating the Autoloader

27

 

Operator's Panel Functionality ......................................................................

27

 

Enter Passwords........................................................................................

29

 

Logout.........................................................................................................

30

 

Using Cartridges ..............................................................................................

30

 

Inserting a Single Cartridge ....................................................................

31

 

Moving a Single Cartridge ......................................................................

33

 

Ejecting a Single Cartridge ......................................................................

33

 

Using Magazines and Magazine Blanks.......................................................

35

 

Ejecting a Magazine..................................................................................

36

 

Magazine Load/Unload Command ......................................................

37

 

Installing a Magazine ...............................................................................

37

 

Manually Operating the Magazine ........................................................

38

 

Viewing Status Information ...........................................................................

41

 

Viewing SuperLoader 3 Autoloader Status ..........................................

41

 

Viewing Firmware Version .....................................................................

42

 

Viewing Element Status...........................................................................

43

Quantum SuperLoader 3 User’s Guide

iv

 

Viewing Tape Drive Status......................................................................

44

 

Viewing Tape Drive Version...................................................................

44

 

Viewing Ethernet Information................................................................

45

 

Running an Inventory .....................................................................................

46

 

Data Compression............................................................................................

46

Chapter 4

On-board Remote Management

47

 

On-board Remote Management Overview..................................................

47

 

Opening On-board Remote Management.............................................

48

 

Viewing Status Information ....................................................................

49

 

Default Username and Password...........................................................

49

 

Time Display .............................................................................................

49

 

Feedback on Pages....................................................................................

50

 

Configurations Page ........................................................................................

50

 

System Operations Options.....................................................................

50

 

Updates Page ....................................................................................................

61

 

Diagnostics Page ..............................................................................................

62

 

Running Diagnostic Tests........................................................................

62

 

Viewing Error or History Logs ...............................................................

62

 

Diagnostics.................................................................................................

63

 

Identification..............................................................................................

63

 

Performing a System Reset......................................................................

63

 

Commands Page ..............................................................................................

64

 

Inventory....................................................................................................

64

 

Set to Home ...............................................................................................

64

 

Sequential Operations ..............................................................................

65

Chapter 5

Administration

66

 

Introduction ......................................................................................................

67

 

Configuring the Autoloader...........................................................................

68

 

SCSI Autoloader........................................................................................

70

 

SAS Autoloader.........................................................................................

70

 

Fibre Channel Autoloader.......................................................................

71

 

Setting Ethernet ................................................................................................

72

 

Setting the IP Address..............................................................................

72

 

Setting the Subnet Mask ..........................................................................

73

 

Setting an IP Gateway ..............................................................................

74

 

System Time ..............................................................................................

74

Quantum SuperLoader 3 User’s Guide

v

Setting the Time Zone ..............................................................................

74

Setting the Date and Time .......................................................................

75

Setting the Change Mode................................................................................

76

Sequential Mode Operations...................................................................

77

Setting Security.................................................................................................

78

Setting Magazines ............................................................................................

79

Setting Passwords ............................................................................................

79

Getting Lost Passwords ...........................................................................

80

Chapter 6

Diagnostics

81

 

Power-on Self Test (POST)..............................................................................

82

 

Performing a POST...................................................................................

83

 

Interpreting the POST Results ................................................................

83

 

Diagnostic Tests from the Front Panel..........................................................

84

 

Setting the Security...................................................................................

84

 

Stopping a Diagnostic Test......................................................................

85

 

Front Panel Diagnostic Tests...................................................................

86

 

On-board Remote Management Diagnostic Tests ......................................

87

 

Diagnostics Using On-board Remote Management ............................

87

Chapter 7

Customer Replaceable Units (CRUs)

88

 

Replacing a Magazine or Magazine Blank ...................................................

88

 

Removing a Magazine..............................................................................

89

 

Removing a Magazine Blank ..................................................................

89

 

Reinstalling a Magazine...........................................................................

90

 

Installing a Magazine Blank....................................................................

90

 

Changing the Orientation........................................................................

90

 

Rack Mounting the Autoloader .....................................................................

93

 

General Preparation for Rack Mount Installation................................

95

 

Stationary Rack Mount Installation .......................................................

95

Chapter 8

Logs and Troubleshooting

102

 

Before Contacting Customer Support

......................................................... 102

 

Autoloader Logs.............................................................................................

106

 

Log Types.................................................................................................

107

 

Retrieving the Hard Log........................................................................

108

Quantum SuperLoader 3 User’s Guide

vi

 

Hard Log Example..................................................................................

109

 

Time Stamp..............................................................................................

110

 

Error Fields ..............................................................................................

111

 

Tape Drive Logs .............................................................................................

120

 

Log Fields.................................................................................................

120

 

POST Failure Logs .........................................................................................

121

 

Returning the Autoloader for Service.........................................................

122

 

Preparing the Autoloader for Shipment..............................................

122

 

Removing the Autoloader from a Rack...............................................

122

 

Packing the Autoloader .........................................................................

123

Appendix A

Specifications

124

 

Autoloader Specifications.............................................................................

125

 

Autoloader Performance Specifications .....................................................

126

 

Autoloader Environmental Specifications .................................................

129

 

Autoloader Power Specifications ................................................................

130

 

Autoloader Vibration Specifications ...........................................................

130

 

Autoloader Shock Specifications .................................................................

131

 

Tape Drive Specifications .............................................................................

131

 

LTO-2 Drive Specifications...........................................................................

132

 

Media Capacity .......................................................................................

132

 

Media Specifications...............................................................................

132

 

LTO-3 Drive Specifications...........................................................................

134

 

Media Capacity .......................................................................................

134

 

Media Specifications...............................................................................

134

 

LTO-4 Drive Specifications...........................................................................

136

 

Media Capacity .......................................................................................

136

 

Media Specifications...............................................................................

136

 

VS160 Drive Specifications ...........................................................................

138

 

Media Capacity .......................................................................................

138

 

Media Specifications...............................................................................

138

 

DLT-V4 Drive Specifications........................................................................

140

 

Media Capacity .......................................................................................

140

 

Media Specifications...............................................................................

140

 

SDLT 600 Drive Specifications .....................................................................

142

 

Media Capacity .......................................................................................

142

 

Media Specifications...............................................................................

142

 

DLT-S4 Drive Specifications.........................................................................

144

 

Media Capacity .......................................................................................

144

 

Media Specifications...............................................................................

144

Quantum SuperLoader 3 User’s Guide

vii

Appendix B

Drive Error Logs

146

 

Tape Drive Error Logs...................................................................................

146

 

Error Log Display ...................................................................................

146

 

SCSI Check Condition Error Logs........................................................

147

 

Bugcheck Error Logs (SDLT 600 only)........................................................

150

 

Event Error Logs (SDLT 600 only)...............................................................

152

 

A500: Hard Read Error ..........................................................................

152

 

A501: SDLT Hard Write Error ..............................................................

155

 

A502: SDLT Loader Communication Error ........................................

157

 

A503: SDLT Drive Servo Error..............................................................

158

 

A507/A508: Directory Read Failure/Directory Write Failure.........

163

Appendix C

Regulatory Statements

170

 

FCC Statement................................................................................................

170

 

Taiwan Statement ..........................................................................................

171

 

Japan Notice....................................................................................................

171

 

Canadian Notice (Avis Canadien)...............................................................

171

 

European Union Notice ................................................................................

172

 

Product Safety Electrostatic Discharge .......................................................

172

 

Grounding Methods ......................................................................................

173

 

Environmental Compliance..........................................................................

173

 

Disposal of Electrical and Electronic Equipment .....................................

174

 

 

 

Glossary

 

175

 

 

 

Index

 

188

Quantum SuperLoader 3 User’s Guide

viii

Figures

Figure 1

Front Panel Overview................................................................

16

Figure 2

Back Panel Overview.................................................................

17

Figure 3

Cable Connectors (SCSI Tape Drive).......................................

18

Figure 4

Cable Connectors (Fibre Channel Tape Drive)......................

20

Figure 5

Cable Connectors (SAS Tape Drive)........................................

21

Figure 6

Front Panel ..................................................................................

28

Figure 7

Left Magazine .............................................................................

35

Figure 8

System Menu Tree......................................................................

69

Figure 9

Left Magazine .............................................................................

91

Figure 10

Removing the Screws from the Handle ..................................

92

Figure 11

Clearance Requirements for Rack Mounting.........................

94

Figure 12

Required Parts for Installation .................................................

96

Figure 13

Installing Two Clip Nuts...........................................................

97

Figure 14

Attaching Autoloader Brackets................................................

98

Figure 15

Attaching Support Brackets......................................................

99

Figure 16

Sliding Autoloader into Rack .................................................

100

Figure 17

Front Alignment.......................................................................

100

Quantum SuperLoader 3 User’s Guide

 

ix

Figure 18

Connecting Support Brackets .................................................

101

Figure 19

POST Failures Event Log Sample ..........................................

121

Quantum SuperLoader 3 User’s Guide

x

Tables

Table 1

Location Criteria.........................................................................

10

Table 2

Front Panel LEDs........................................................................

29

Table 3

Autoloader Status.......................................................................

42

Table 4

Firmware Version Fields...........................................................

43

Table 5

Drive Status Fields .....................................................................

44

Table 6

Drive Version Fields ..................................................................

45

Table 7

Ethernet Information Fields......................................................

45

Table 8

POST Descriptions .....................................................................

82

Table 9

Probable Cause and Possible Solutions ................................

103

Table 10

Log Retrieval Methods ............................................................

108

Table 11

Error Type Listing and Suggested Actions ..........................

113

Table 12

Log Field Descriptions.............................................................

120

Table 13

POST Failure Specific Fields...................................................

121

Table 14

Error Log Display Field Descriptions ...................................

147

Table 15

SCSI Check Condition Error Log Field Descriptions..........

147

Table 16

Sense Key Field Definitions ....................................................

148

Table 17

ASC/ASCQ Field Descriptions..............................................

149

Quantum SuperLoader 3 User’s Guide

 

xi

Table 18

Bugcheck Log Field Descriptions...........................................

151

Table 19

Error Event Logs Field Descriptions .....................................

152

Table 20

Hard Read Error/Hard Write Error Block Descriptor .......

153

Table 21

Hard Read /Hard Write Error Field Descriptions ..............

153

Table 22

Hard Read Error/Hard Write Error Block Descriptor .......

155

Table 23

Hard Read Error/Hard Write Error Field Descriptions.....

155

Table 24

Loader Communication Error Block Description................

157

Table 25

Loader Communication Error Field Description.................

157

Table 26

Drive Servo Error Block Descriptor.......................................

158

Table 27

Drive Servo Error Field Descriptions ....................................

158

Table 28

Directory Read Failure/Write Failure Block Descriptor ....

163

Table 29

Directory Read/Write Failure Field Descriptions...............

164

Quantum SuperLoader 3 User’s Guide

xii

Audience

Purpose

Preface

This document serves as an easy-to-use information source to familiarize Quantum customers and systems professionals with the SuperLoader 3 autoloader.

The primary audience for this document

consists ofusersend installing

and using the SuperLoader 3 autoloader.

 

This document provides information on the SuperLoader 3 including:

Product description

Installation instructions

Operation instructions

Remote as well as front-panel administration of the autoloader

Diagnostics

Customer Replaceable Unit (CRU) procedures

System log files as well as error logs

Troubleshooting

Specifications

Regulatory compliance and statements

Quantum SuperLoader 3 User’s Guide

xiii

Preface

Document Organization

This document is organized as follows:

 

Chapter 1, Introduction, provides a brief product overview.

 

 

 

Chapter 2, Installation and Configuration, describes a typical

 

installation, SCSI bus requirements, accessories, selecting a location

 

for the autoloader, UL requirements, features and a product

 

overview as well as a product components identification, the bar

 

code reader, identifying product components, SCSI (or Fibre Channel

 

or SAS) and power cable connection, preparing the host and

 

verifying the connection, and installing device drivers.

 

Chapter 3, Operating the Autoloader, provides information about

 

Operator Control Panel functionality, using cartridges, magazines

 

and magazine blanks, viewing status information, running an

 

inventory and data compression.

 

Chapter 4, On-board Remote Management, provides an On-board

 

Remote Management overview, including the Configurations,

 

Updates, Diagnostics and Commands pages.

 

Chapter 5, Administration, describes configuring the autoloader,

 

setting the SCSI ID, Ethernet, time, change mode, security,

 

magazines, and passwords.

 

Chapter 6, Diagnostics, provides POST information and diagnostic

 

test information using the front panel and On-board Remote

 

Management.

 

Chapter 7, Customer Replaceable Units (CRUs), includes information

 

about components you can service yourself.

 

Chapter 8, Logs and Troubleshooting, provides log descriptions,

 

troubleshooting information, and information on returning the

 

autoloader for service.

 

Appendix A, Specifications, provides autoloader and tape drive

 

specifications.

 

Appendix B, Drive Error Logs, lists tape drive errors and SCSI check

 

condition error logs, as well as bugcheck and event error logs for the

 

SDLT 600 only.

 

Appendix C, Regulatory Statements, lists the applicable regulatory

 

statements for the autoloader.

 

This document concludes with a glossary and index.

Quantum SuperLoader 3 User’s Guide

xiv

Preface

Notational Conventions

This document uses the following conventions:

 

 

 

 

Note: Notes emphasize important information related to the main topic.

 

 

 

 

 

 

Caution: Cautions indicate potential

hazards to equipment and are

 

included to prevent damage to equipment.

 

 

 

 

 

 

 

 

 

 

Warning: Warnings indicate potential hazards to personal safety and are included to prevent injury.

Right side of the autoloader — Refers to the right side as you face the component being described.

Left side of the autoloader — Refers to the left side as you face the component being described.

• Power cycle — Means to turn the au

toloader or system on, then turn

them off (or off, then on).

 

Dimensions in figures — All dimensions are shown with no units specified (Inches understood unless otherwise specified).

Related Documentation

Documents related to the Quantum SuperLoader 3 are shown below:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Document No.

Document Title

Document Description

 

 

 

 

 

 

81-81313

Quantum

This guide contains a

 

 

 

SuperLoader 3

sequence of steps

 

 

 

Quick Start Guide

recommended for unpacking,

 

 

 

 

installing, and setting up

 

 

 

 

your autoloader.

 

 

 

 

 

 

81-81237

How to Ship the

This guide provides

 

 

 

Quantum

information on the proper

 

 

 

SuperLoader

packing for returning the

 

 

 

 

autoloader for repair.

 

 

 

 

 

Quantum SuperLoader 3 User’s Guide

xv

Preface

SCSI-2 Specification

The SCSI-2 communications specification is the proposed American National Standard for information systems, dated March 9, 1990. Copies may be obtained from:

Global Engineering Documents 15 Inverness Way, East Englewood, CO 80112

(800) 854-7179 or (303) 397-2740

Contacts

Quantum company contacts are listed below.

 

 

Quantum Corporate Headquarters

To order documentation on the SuperLoader 3 Autoloader or other products, contact:

Quantum Corporation (Corporate Headquarters) 1650 Technology Drive, Suite 700

San Jose, CA 95110-1382

Technical Publications

To comment on existing documentation send e-mail to:

doc-comments@quantum.com

Quantum Home Page

Visit the Quantum home page at:

www.quantum.com

Quantum SuperLoader 3 User’s Guide

xvi

Preface

Getting More In formation or Help

StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost.

Accelerate service issue resolution with these exclusive Quantum StorageCare services:

Service and Support Website - Register products, license software, browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at: www.quantum.com/support.

eSupport - Submit online service requests, update contact information, add attachments, and receive status updates via email. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at: www.quantum.com/support.

For further assistance, or if training is desired, contact Quantum Technical Assistance Center:

North America:

+1-800-284-5101

UK, France and Germany

00800 4 QUANTUM

EMEA

+44 1256 848 766

For worldwide support:

www.quantum.com/contactsupport

For the most up to date information on Quantum Global Services, please visit www.quantum.com/support.

Quantum SuperLoader 3 User’s Guide

xvii

Preface

Quantum SuperLoader 3 User’s Guide

xviii

Chapter 1

Introduction

Overview

Data backup is essential to protect irreplaceable information. Backing up data to magnetic tape is an easy, cost-efficient method used by many small and medium businesses. However, most enterprises have so much data that a single backup tape is not enough; the information has to be spread across numerous tapes. To avoid constantly changing tapes manually, many tape backup systems include a Quantum SuperLoader 3 autoloader.

Each autoloader is a robot that includes a tape drive and one or two magazines for tape cartridges. The user's application can automatically load and unload tape cartridges as required for data backup or data retrieval. Quantum SuperLoader 3 autoloaders provide a compact, high capacity, but low cost method for simple, unattended data backup.

Quantum SuperLoader 3 User’s Guide

1

Host Interfaces

Tape Drives

Front Panel

Chapter 1 Introduction

Overview

The Quantum SuperLoader 3 connects to your host server via a SCSI, Fibre Channel, or Serial Attached SCSI (SAS) connection allowing the host to send data and commands automatically. You can also connect to

the autoloader using an Ethernet c onnection to perform administrative functions and download system updates.

Your Quantum SuperLoader 3 contains one of the following tape drives and one or two magazines capable of containing up to eight tape cartridges each.

SuperLoader 3 LTO-2 (SCSI)

SuperLoader 3 LTO-3 (SCSI, Fibre Channel, or SAS)

SuperLoader 3 LTO-4 (SCSI or SAS)

SuperLoader 3 VS160 (SCSI)

SuperLoader 3 DLT-V4 (SCSI)

SuperLoader 3 SDLT 600 (SCSI)

SuperLoader 3 DLT-S4 (SCSI or Fibre Channel)

The front panel on the autoloader includes a liquid crystal display (LCD) screen and four function keys. A scrolling menu on the LCD screen allows you to obtain information from the autoloader and enter commands. The front panel also includes two light emitting diodes (LEDs) indicating the autoloader's ready status and error status.

A single tape cartridge can be inserted directly into the tape drive via a password-protected mailslot on the front panel (provided there is no cartridge already in the drive). You can also load a tape cartridge into a magazine slot (provided there is no cartridge already in the slot).

Quantum SuperLoader 3 User’s Guide

2

SuperLoader 3 LTO-2

SuperLoader 3 LTO-3

Chapter 1 Introduction

Overview

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 LTO-2 autoloader is equipped with a Quantum LTO-2 tape drive and contains up to sixteen Ultrium 2 data cartridges when utilizing two magazines, providing a compressed capacity of 6.4 Terabytes and a sustained data transfer rate of 93.6 GB per hour (native) or as high as 187.2 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Fibre Channel or Serial Attached SCSI (SAS) data storage device.

The Quantum SuperLoader 3 autoloader is equipped with a LTO-3 tape drive and contains up to sixteen Ultrium 3 data cartridges when utilizing two magazines, providing a compressed capacity of 12.8 Terabytes and a sustained data transfer rate of 245 GB per hour (native) or as high as

490 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

Fibre Channel can support up to 126 devices in a loop configuration. Longwave transceivers (with Fibre Channel cable) support distances up to 10 kilometers; short pulsewave transceivers (with Fibre Channel cable) support distances up to 500 meters.

The Fibre Channel version of the Supe

rLoader 3 LTO-3 operates at speeds

up to 2 Gigabits (Gb)/second.

 

Quantum SuperLoader 3 User’s Guide

3

SuperLoader 3 LTO-4

SuperLoader 3 VS160

SuperLoader 3 DLT-V4

Chapter 1 Introduction

Overview

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Serial Attached SCSI (SAS) data storage device.

The Quantum SuperLoader 3 autoloader is equipped with a LTO-4 tape drive and contains up to sixteen Ultrium 4 data cartridges when utilizing two magazines, providing a compressed capacity of 25.6 Terabytes and a sustained data transfer rate of 432 GB per hour (native) or as high as

864 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 320 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 VS160 autoloader is equipped with a Quantum VS160 tape drive and contains up to sixteen Quantum VS1 data cartridges when utilizing two magazines, providing a compressed capacity of 2.5 TB and a sustained data transfer rate of 28.8 GB per hour (native) or as high as 57.6 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a SCSI LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 autoloader DLT-V4 is equipped with a Quantum DLT-V4 tape drive and contains up to sixteen DLT VS1 data cartridges when utilizing two magazines, providing a compressed capacity of 5.1 Terabytes and a sustained data transfer rate of 36 GB per hour (native) or as high as 72 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a Ultra 160 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

Quantum SuperLoader 3 User’s Guide

4

SuperLoader 3 SDLT 600

SuperLoader 3 DLT-S4

Chapter 1 Introduction

Overview

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device.

The Quantum SuperLoader 3 SDLT 600 autoloader is equipped with a Quantum SDLT 600 tape drive and contains up to sixteen SDLT II data cartridges when utilizing two magazines, providing a compressed capacity of 9.4 Terabytes and a sustained data transfer rate of 129.6 GB per hour (native) or as high as 259.2 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting a 16-bit Ultra 160 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

This autoloader is SCSI-3 compatible and operates as a single SCSI ID/ two LUN data storage device. It is also available as a Fibre Channel data storage device.

The Quantum SuperLoader 3 DLT-S4 autoloader is equipped with a Quantum DLT-S4 tape drive and contains up to sixteen DLTtape S4 data cartridges when utilizing two magazines, providing a compressed capacity of 25.6 Terabytes and a sustained data transfer rate of 216 GB per hour (native) or as high as 432 GB per hour compressed (assuming 2:1 compression).

The autoloader is compatible with the most popular operating systems and environments supporting an Ultra 320 SCSI-3 LVD interface but requires direct support from the operating system or a compatible backup application to take full advantage of its many features.

Fibre Channel can support up to 126 devices in a loop configuration. Longwave transceivers (with Fibre Channel cable) support distances up to 10 kilometers; short pulsewave transceivers (with Fibre Channel cable) support distances up to 500 meters.

The Fibre Channel version of the SuperLoader 3 DLT-S4 operates at speeds up to 4 Gigabits (Gb)/second.

Quantum SuperLoader 3 User’s Guide

5

Chapter 2

2Installation and Configuration

This chapter covers all aspects of installing the autoloader in your location. The following information is available:

“Installation Overview” on page 7

“Choosing a Location” on page 10

“UL Requirements” on page 11

“SCSI Bus Requirements” on page 12

“Unpacking the Autoloader” on page 13

“Rack Mounting the Autoloader” on page 15

“Understanding Autoloader Features” on page 15

“Front Panel Overview” on page 16

“Back Panel Overview” on page 17

“Connecting Cables” on page 18

“Preparing the Host and Verifying the Connection” on page 23

“Windows Operating System Support” on page 24

“Bar Code Reader” on page 26

“DLTSage Dashboard” on page 26

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Chapter 2 Installation and Configuration

Installation Overview

Installation Overview

The SuperLoader 3 is a SCSI device that interfaces to your host computer (see SCSI Interface).

 

A Fibre Channel version of the autoloader is available when equipped

 

with a LTO-3 or DLT-S4 native Fibre Channel tape drive (see

 

Fibre

 

Channel Interface).

 

 

 

 

A Serial Attached SCSI (SAS) version of the autoloader is available when

 

equipped with a LTO-3 or LTO-4 SAS tape drive (see SAS Interface).

 

Installing the SCSI autoloader consists of the following steps, which are

 

SCSI Interface

explained in more detail later in this section:

 

 

 

 

 

 

1

Prepare to install your new Quantum SuperLoader 3 autoloader (see

 

 

“Choosing a Location” on page 10).

 

 

 

2

Identify the proper SCSI bus types (see “SCSI Bus Requirements” on

 

 

page 12).

 

 

 

3

Identify the accessories that come with the autoloader (see

 

 

 

 

“Accessories” on page 14).

 

 

 

4

Install the autoloader in a computer rack or select a table or desktop

 

 

near the host server. If installing a rack mount unit, refer to “Rack

 

 

Mounting the Autoloader” on page 93.

 

 

 

5

Shut down or turn off the server and all devices attached to the

 

 

server.

 

 

 

6

Attach the SCSI cable to the autoloader and server's SCSI host

 

 

adapter (see “Connecting SCSI and Power Cables” on page 18).

 

7

Attach the power cable to the autoloader and plug in the power cable

 

 

to the nearest power outlet (see “Connecting SCSI and Power Cables”

 

 

on page 18). Power the autoloader on to ensure it passes the power

 

 

on self-test (POST).

 

 

 

8

Set the SCSI ID for the autoloader (see “SCSI Autoloader” on

 

 

 

 

page 70).

 

 

 

9

Set up the host and verify the connection (see “Preparing the Host

 

 

and Verifying the Connection” on page 23).

 

 

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Fibre Channel Interface

SAS Interface

Chapter 2 Installation and Configuration

Installation Overview

10Install the device drivers (see “Windows Operating System Support” on page 24.

Installing the Fibre Channel autoloader consists of the following steps, which are explained in more detail later in this section:

1Prepare to install your new Quantum SuperLoader 3 autoloader (see “Choosing a Location” on page 10).

2Identify the accessories that come with the autoloader (see “Accessories” on page 14).

3Install the autoloader in a computer rack or select a table or desktop near the host server. If installing a rack mount unit, refer to “Rack Mounting the Autoloader” on page 93.

4Attach the Fibre Channel cable to the autoloader and a Fibre Channel switch or the server's Fibre Channel host adapter (see “Connecting Fibre Channel and Power Cables” on page 19).

5Attach the power cable to the autoloader and plug in the power cable to the nearest power outlet (see “Connecting Fibre Channel and Power Cables” on page 19). Power the autoloader on to ensure it passes the power on self-test (POST).

6Install the device drivers (see “Windows Operating System Support” on page 24).

Installing the Serial Attached SCSI (SAS) autoloader consists of the following steps, which are explained in more detail later in this section:

1Prepare to install your new Quantum SuperLoader 3 autoloader (see “Choosing a Location” on page 10).

2Identify the accessories that come with the autoloader (see “Accessories” on page 14).

3Install the autoloader in a computer rack or select a table or desktop near the host server. If installing a rack mount unit, refer to “Rack Mounting the Autoloader” on page 93.

4Attach the SAS cable to the autoloader and a Fibre Channel switch or the server's Fibre Channel host adapter (see “Connecting SAS and Power Cables” on page 21).

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Chapter 2 Installation and Configuration

Installation Overview

5Attach the power cable to the autoloader and plug in the power cable to the nearest power outlet (see “Connecting SAS and Power Cables” on page 21). Power the autoloader on to ensure it passes the power on self-test (POST).

6Install the device drivers (see “Windows Operating System Support” on page 24).

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Chapter 2 Installation and Configuration

Choosing a Location

Choosing a Location

 

 

 

The autoloader is designed to fit in a standard 19-inch rack using either

 

 

 

 

the long or short brackets (depending on the depth of the rack). Choose a

 

 

 

location that meets the following criteria (see

 

appendixSpecificationsA,

).

 

 

 

The autoloader uses standard rack mounting hardware.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 1 Location Criteria

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Criteria

Description

 

 

 

 

 

 

 

 

 

 

 

Rack requirements

Standard 19-inc

h rack with 2U of clearance.

 

 

 

 

 

 

 

 

 

 

Room temperature

10–35° C (50–95° F)

 

 

 

 

 

 

 

 

 

 

Power source

AC power voltage: 100–127 VAC; 200–240 VAC

 

 

 

 

Line frequency: 50–60 Hz

 

 

 

 

Note: Locate the AC outlet near the autoloader. The AC power cable is the

 

 

 

 

product’s main disconnect device and must be easily a ccessible at all

 

 

 

times.

 

 

 

 

 

 

 

 

 

 

Weight

14.1 kg (31 lb) unloaded

 

 

 

 

17.2 kg (38 lb) loaded with 2 magazines, 16 cartridges

 

 

 

 

 

 

 

Air Quality

Minimize sources of particulate contamination. Avoid areas near frequently

 

 

 

used doors and walkways, cooling or exhaust vents, stacks of supplies that

 

 

 

collect dust, printers, and smoke-filled rooms.

 

 

 

 

Caution: Excessive dust and debris can damage tapes and tape drives.

 

 

 

 

 

 

 

Humidity

20–80% RH (non-condensing)

 

 

 

 

 

 

 

 

Clearance

Back: Minimum of 43.2 cm (17 in.)

 

 

 

 

Front: Minimum of 68.6 cm (27 in.)

 

 

 

 

Sides: Minimum of 5.08 cm (2 in.)

 

 

 

 

 

 

 

 

 

 

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Chapter 2 Installation and Configuration

UL Requirements

UL Requirements

Elevated Operating

Ambient Temperature

Reduced Air Flow

Mechanical Loading

Overloading the Circuit

When installed in a closed multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than the room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the manufacturer’s maximum recommended ambient temperature.

Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.

Mounting of the equipment in a rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Consideration should be given to the connection of the equipment to the

supply circuit and the effect that ov

erloading of circuits might have on

overcurrent protection and supply wiri

ng. Appropriate consideration of

equipment nameplate ratings should be used when addressing the concern.

Reliable Earthing

Reliable earthing of rack-mounted equipment should be maintained.

(Grounding)

Particular attention should be given to supply connections other than

 

direct connections to the branch circuit, such as use of power strips.

 

 

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Chapter 2 Installation and Configuration

SCSI Bus Requirements

SCSI Bus Requirements

There are minor differences between the Quantum SuperLoader 3 LTO-2 and the Quantum SuperLoader 3 VS160/SDLT 600 autoloaders.

SuperLoader 3 LTO-2

You must connect the Quantum SuperLoader 3 LTO-2 to one of the following SCSI bus types:

Ultra2 SCSI Low-voltage Differential (LVD), Single-ended (SE) SCSI bus

Note: The autoloader is not compatible with a High-voltage

Differential (HVD) SCSI bus.

SuperLoader 3 VS160/SDLT 600

You must connect the Quantum SuperLoader 3 VS160 or the Quantum

SuperLoader 3 SDLT 600 to one of the following SCSI bus types:

Ultra 320 SCSI-3, LVD SE SCSI bus

Ultra 160 SCSI-3, LVD SE SCSI bus

General Information

Your SCSI host adapter card must also support the SCSI bus type used to connect the autoloader. If you use a LVD SCSI bus, use a host adapter card with a connection for a hi gh-density (HD) 68-pin cable.

Note: If you use a single-ended (SE) SCSI bus, the tape drive’s performance is limited to the maximum data transfer speed of the bus.

Note: The maximum number of autoloaders supported per SCSI bus is two.

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