Quantum Scalar i40 User Manual

User’s Guide User’s Guide

User’s Guide User’s Guid

Quantum Scalar i40 and Scalar i80

Libraries Scalar

6-66545-001 Rev B

Scalar i40 and Scalar i80 User’s Guide, 6-66545-001 Rev B, November 2009, Product of USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

COPYRIGHT STATEMENT

Copyright 2009 by Quantum Corporation. All rights reserved.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum, the Quantum logo, and Scalar are registered trademarks of Quantum Corporation, registered in the U.S. and other countries.

Backup. Recovery. Archive. It’s What We Do., St

orageCare, andsionViare trademarks of Quantum.

LTO and Ultrium are trademarks of HP, IBM, and Quantum in the U.S. and other countries. All other trademarks are the property of their respective companies.

Specifications are subject to change without notice.

ii	Quantum Scalar i40 and Scalar i80 User’s Guide

Contents

Preface		xix
Chapter 1	Description	1
	Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . 1
	Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . 2
	Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . 2
	Robotic System and Barcode Scanner . . . . . . . . . . . . . . . . . .	. . 3
	Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 4
	Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 7
	System Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 7
	Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 8
	Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
	User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
	Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
	Control Path Modification. . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
	Support for WORM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	11
	Licensable Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	11
	Capacity on Demand (COD) . . . . . . . . . . . . . . . . . . . . . . . . . .	11
	Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	11

Quantum Scalar i40 and Scalar i80 User’s Guide

iii

Contents

Chapter 2	Initial Installation and Setup	13
	Required Tools and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	13
	Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
	Unpacking the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
	Accessory Kit Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
	Installing the Library in a Rack or Desktop Kit . . . . . . . . . . . . . . . . . . .	18
	Installing Tape Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
	Connecting the Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19
	Turning the Library ON and Configuring Network Settings . . . . . . . . .	19
	Accessing the Library Via the Web Client. . . . . . . . . . . . . . . . . . . . . . .	25
	Configuring Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
	Importing Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
	Saving the Library Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
	Configuring the Host Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
Chapter 3	Understanding the User Interface	27
	Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
	Operator Panel Layout and Functions . . . . . . . . . . . . . . . . . . .	28
	Navigating and Editing on the Operator Panel . . . . . . . . . . . .	30
	Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
	Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
	Sorting Information In Tables . . . . . . . . . . . . . . . . . . . . . . . . .	32
	Web Client Layout and Functions . . . . . . . . . . . . . . . . . . . . . .	32
	Web Client Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	34
	System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	34
	Subsystem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	35
	Menu Trees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	36

iv	Quantum Scalar i40 and Scalar i80 User’s Guide

Contents

Chapter 4	Configuring the Library	39
	Using the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	41
	Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	42
	Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	42
	Library Host Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	43
	DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	43
	IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	44
	Default Gateway, Subnet Mask, Network Prefix, and
	DNS Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	45
	Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	45
	Registering External Management Applications . . . . . . . . . . .	46
	Enabling SNMP Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	47
	Enabling SNMP Authentication Traps . . . . . . . . . . . . . . . . . . .	47
	Modifying the SNMP Community String . . . . . . . . . . . . . . . . .	48
	Downloading the SNMP MIB. . . . . . . . . . . . . . . . . . . . . . . . . .	48
	Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . .	49
	Setting the Date and Time Manually. . . . . . . . . . . . . . . . . . . .	50
	Setting the Date and Time Using the Network Time
	Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	50
	Setting the Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	51
	Setting Daylight Saving Time . . . . . . . . . . . . . . . . . . . . . . . . .	51
	Working With Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	52
	Automatically Creating Partitions . . . . . . . . . . . . . . . . . . . . . .	53
	Manually Creating Partitions. . . . . . . . . . . . . . . . . . . . . . . . . .	55
	Modifying Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	57
	Deleting Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	57
	Viewing the Current Partitions . . . . . . . . . . . . . . . . . . . . . . . .	58
	Changing Access to Partitions. . . . . . . . . . . . . . . . . . . . . . . . .	59
	Taking a Partition Online or Offline. . . . . . . . . . . . . . . . . . . . .	59
	Configuring Cleaning Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	61
	Configuring I/E Station Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	63
	Configuring Tape Drive Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . .	65
	Configuring Control Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	67
	Adding or Upgrading Licensable Features . . . . . . . . . . . . . . . . . . . . . .	68
	Viewing Your License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .	68
	Viewing Installed Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . .	68
	About License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	69
Quantum Scalar i40 and Scalar i80 User’s Guide		v

Contents

Obtaining a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Applying a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Working With E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Creating E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 72

Modifying E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . 73

Deleting E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring the Library E-Mail Account. . . . . . . . . . . . . . . . . . . . . . . . 74

Setting Customer Contact Information . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring the Service Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Working With Local User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using the Web Client Default Administrative User Account . . 79

Privilege Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Creating Local User Accounts on th e Web Client . . . . . . . . . . 81

Modifying Local User Accounts on the Web Client . . . . . . . . . 82

Deleting Local User Accounts on the Web Client . . . . . . . . . . 82

Enabling and Creating Passwords on the Operator Panel . . . . 83

Disabling Passwords on the Operator Panel . . . . . . . . . . . . . . 85

Modifying Passwords on the Operator Panel . . . . . . . . . . . . . 85

Resetting Passwords on the Operator Panel . . . . . . . . . . . . . . 86

Working With LDAP User Accounts (Remote Authentication) . . . . . . . 86

Local Authentication vs. Remote Authentication . . . . . . . . . . 86

Using Microsoft Active Directory. . . . . . . . . . . . . . . . . . . . . . . 87

LDAP Server Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Enabling and Configuring LDAP on the Library . . . . . . . . . . . . 88

Configuring Kerberos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Generating the Kerberos Service Keytab File . . . . . . . . . . . . . . 91

Setting the Session Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Unload Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Logical Serial Number Addressing. . . . . . . . . . . . . . . . . . . . . . 94

Manual Cartridge Assignment . . . . . . . . . . . . . . . . . . . . . . . . 95

SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

SMI-S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Configuring Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

SSH Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Internet Control Message Protocol (ICMP) . . . . . . . . . . . . . . . 98

Remote Access Via Web Client . . . . . . . . . . . . . . . . . . . . . . . . 98

vi	Quantum Scalar i40 and Scalar i80 User’s Guide

Contents

Remote Service Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Saving and Restoring the Library Configuration . . . . . . . . . . . . . . . . 100

Saving the Library Configuration . . . . . . . . . . . . . . . . . . . . . 101

Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . 101

Registering the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Chapter 5	Performing Library Operations	103
	Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 104
	Simultaneous Logins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 104
	Logging In for the First Time. . . . . . . . . . . . . . . . . . . . . . . . .	104
	Logging In Using the Operator Panel . . . . . . . . . . . . . . . . . .	104
	Logging In Via the Web Client . . . . . . . . . . . . . . . . . . . . . . .	105
	Logging In When LDAP or Kerberos is Enabled . . . . . . . . . . .	105
	Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	106
	Shutting Down, Restarting, Turning Off, and Removing Power. . . . .	107
	Shutting Down the Library . . . . . . . . . . . . . . . . . . . . . . . . . .	107
	Restarting the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	109
	Turning Off the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	111
	Completely Removing Library Power. . . . . . . . . . . . . . . . . . .	111
	Emergency Power-off Procedure. . . . . . . . . . . . . . . . . . . . . .	112
	Taking the Library Offline . . . . . . . . . . . . . . . . . . . . . . . . . . .	113
	Unlocking the I/E Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	113
	Releasing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	114
	Releasing Magazines via the User Interface. . . . . . . . . . . . . .	115
	Releasing Magazines Manually . . . . . . . . . . . . . . . . . . . . . . .	116
	Performing Media Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	117
	Importing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . .	117
	Bulk Loading Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . .	121
	Moving Tape Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	121
	Exporting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . .	123
	Loading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	125
	Unloading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	127
	Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	128
	Valid Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .	130
	About AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	130
	Enabling AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	130
Quantum Scalar i40 and Scalar i80 User’s Guide		vii

Contents

Importing Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 131

Exporting Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 133

Manually Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . 134

Taking a Tape Drive Online or Offline . . . . . . . . . . . . . . . . . . . . . . . . 137

Chapter 6	Getting Information About the Library		139
	Viewing Library Information . . . . . . . . . . . . . .	. . . . . . . . . . . . . . . .	. 140
	Viewing System Information . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . . .	140
	Viewing the Library Configuration Report . . . . .	. . . . . . . . . . . . . . . .	141
	Saving and E-mailing the Library Configuration Record. . . . . . . . . . .		143
	Saving the Configuration Record . . . . .	. . . . . . . . . . . . . . . .	144
	E-mailing the Configuration Record . . .	. . . . . . . . . . . . . . . .	145
	Viewing the Network Settings Report . . . . . . . .	. . . . . . . . . . . . . . . .	145
	Viewing the Logged in Users Report . . . . . . . . .	. . . . . . . . . . . . . . . .	146
	Viewing the All Slots Report . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . . .	147
	Viewing, Saving, and E-mailing Logs . . . . . . . . .	. . . . . . . . . . . . . . . .	148
	Cleaning Log. . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . . .	148
	Diagnostic Tickets Log . . . . . . . . . . . . .	. . . . . . . . . . . . . . . .	149
	Tape Drive Log . . . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . . .	149
	Viewing Library Information on the Operator Panel . . . . . . . . . . . . .		151
	Viewing Partition Information. . . . . . . .	. . . . . . . . . . . . . . . .	151
	Viewing Network Settings. . . . . . . . . . .	. . . . . . . . . . . . . . . .	151
	Viewing the Date, Time, and Time Zone . . . . . . . . . . . . . . . .		152
	Viewing Licenses. . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . . .	152
	Using Advanced Reporting . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . . .	152
	Required Firmware . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . . .	153
	Using the Reports and Understanding the Data . . . . . . . . . .		153
	Loading and Reloading Advanced Reporting Data . . . . . . . .		154
	Configuring the Drive Resource Utilization Report . . . . . . . .		154
	Configuring the Media Integrity Analysis Report. . . . . . . . . .		156
	Saving and E-mailing Advanced Re	porting Data . . . . . .	. . . . 157
	Creating and Using a Template. . . . . . .	. . . . . . . . . . . . . . . .	158
	Deleting Advanced Reporting Data . . . .	. . . . . . . . . . . . . . . .	158

Viewing the Open Source License Agreement . . . . . . . . . . . . . . . . . . 159

Viewing the Copyright Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

viii	Quantum Scalar i40 and Scalar i80 User’s Guide

Contents

Chapter 7	Updating Firmware		161
	Upgrading Library Firmware . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . .	. 161
	Updating and Autoleveling Tape Drive Firmware	. . . . . . . . . . . . . .	. 164
	About Tape Drive Firmware Autoleveling	. . . . . . . . . . . . . . .	164
	Uploading Tape Drive Firmware Used in Autoleveling. . . . . .		166
	Deleting Tape Drive Firmware Used in Autoleveling . . . . . . .		168
	Initiating Tape Drive Firmware Autoleveling . . . . . . . . . . . . .		169
Chapter 8	Installing, Removing, and Replacing Components		171
	Taking ESD Precautions . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	172
	Connecting Library Cables . . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	173
	Installing the Rack Mount Kit (Rail Kit) . . . . . . . .	. . . . . . . . . . . . . . .	174
	Supported Rack Types. . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	175
	Space Requirements . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	175
	Tools Required . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	176
	Rack Mount Kit Contents . . . . . . . . . . . .	. . . . . . . . . . . . . . .	176
	Installing the Rack Mount Shelves. . . . . .	. . . . . . . . . . . . . . .	177
	Installing the Library In a Rack. . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	186
	Removing the Library From a Rack . . . . . . . . . . .	. . . . . . . . . . . . . . .	188
	Installing the Library in a Desktop Kit . . . . . . . . .	. . . . . . . . . . . . . . .	189
	Kit Contents . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	191
	Tools Required . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	191
	Space Requirements . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	192
	Procedure . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	192
	Removing the Library from a Desktop Kit . . . . . .	. . . . . . . . . . . . . . .	197
	Removing and Replacing the Front Bezel. .	. . . . . . . . . . . . . . . . . . . . 198
	Required Tools . . . . . . . . . . . . . . . . . . . .	. . . . . . . . . . . . . . .	198
	Bezel Replacement Kit Contents . . . . . . .	. . . . . . . . . . . . . . .	198
	Bezel Replacement Procedure . . . . . . . . .	. . . . . . . . . . . . . . .	198

Removing and Replacing the Chassis. . . . . . . . . . . . . . . . . . . . . . . . . 202

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Removing and Installing a Filler Plate . . . . . . . . . . . . . . . . . . . . . . . . 213

Removing and Installing a Tape Drive Filler Plate . . . . . . . . . 213

Removing and Installing a Power Supply Filler Plate . . . . . . . 214

Quantum Scalar i40 and Scalar i80 User’s Guide

ix

Contents

Removing and Replacing a Magazine . . . . . . . . . . . . . . . . . . . . . . . . 215

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Magazine Replacement Kit Contents . . . . . . . . . . . . . . . . . . 215

Creating a Backup Map of Cartridge Locations . . . . . . . . . . . 216

Removing the Magazine from the Library . . . . . . . . . . . . . . . 216

Installing the Magazine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Removing and Installing a Power Supply. . . . . . . . . . . . . . . . . . . . . . 220

Replacing a Power Supply in a Single-Power-Supply

System (Scalar i40 and Scalar i80). . . . . . . . . . . . . . . . . . . . . 221

Adding or Replacing a Redundant Power Supply on the

Scalar i80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Removing and Replacing the System Control Board . . . . . . . . . . . . . 223

Replacing the System Control Board . . . . . . . . . . . . . . . . . . . 224

Installing Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . 228

Manually Reconfiguring the Library . . . . . . . . . . . . . . . . . . . 229

Removing and Replacing a Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . 231

Preparing Partitions and Control Paths . . . . . . . . . . . . . . . . . 231

Removing a Tape Drive from the Library . . . . . . . . . . . . . . . . 232

Installing a Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Packaging the Library for Moving or Shipping. . . . . . . . . . . . . . . . . . 237

Packaging Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Creating a Backup Map of Cartridge Locations . . . . . . . . . . . 237

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Replacing the Robot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Chapter 9	Troubleshooting	243
	About Diagnostic Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 244
	Viewing, Closing, and Resolving Diagnostic Tickets . . . . . .	. 245
	Capturing the Library Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . .	247
	Troubleshooting Library “Not Ready” Messages . . . . . . . . . . . . . . . .	248
	“Not Ready” Messages on the Operator Panel . . . . . . . . . . .	248
	“Not Ready” Messages on the Web Client . . . . . . . . . . . . . .	248
	Retrieving Tape Drive Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	250
	Interpreting LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	250
	Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	251
	System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . . . .	252
x	Quantum Scalar i40 and Scalar i80 User’s Guide

		Contents
	Tape Drive/Sled LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 253
	Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 255
	Running the Installation and Verification Test (IVT). . . . . . . . . . .	. . . 255
	Running the IVT Diagnostic Subtests Individually – Robotics,
	Tape Drive, and Magazine Tests . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 257
	Running the Random Move Test . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 258
	Performing Library Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 259
	Resetting a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 260
	Robotics Get/Put Test. . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 261
	Resetting Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 261
Chapter 10	Working With Cartridges and Barcodes	263
	Handling Cartridges Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 264
	Write-Protecting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . .	. . . 265
	Barcode Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 265
	Installing Barcode Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 267
Appendix A	Specifications	269
	Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 269
	Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 270
	Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 271
	Air Clearance Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 271
	Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 272
	Communication Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 272
	Supported Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 273
	Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 273
	Supported Internet Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 274
Appendix B	Tape Alert Flag Descriptions	275
Quantum Scalar i40 and Scalar i80 User’s Guide		xi

Contents

Appendix C	Disposal of Electrical and Electronic Equipment	285
Glossary		287
Index		297

xii	Quantum Scalar i40 and Scalar i80 User’s Guide

Figures

Figure 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Figure 2 Scalar i40 Internal Layout and Magazine Slot

Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Figure 3 Scalar i80 Internal Layout and Magazine Slot

Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Figure 4 Scalar i80 Back Panel Components . . . . . . . . . . . . . . . . . . . 9

Figure 5 Scalar i80 Back Panel Components . . . . . . . . . . . . . . . . . . . 9

Figure 6 Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure 7 Pushing Down on Thumbscrews to Release Robot . . . . . . 16

Figure 8 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . . 17

Figure 9 Turning on the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Figure 10 Setup Wizard – Initial Screen . . . . . . . . . . . . . . . . . . . . . . 20

Figure 11 Setup Wizard – Date/Time Screen . . . . . . . . . . . . . . . . . . 21

Figure 12 Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . 22

Figure 13 Setup Wizard – Setup Network Screen . . . . . . . . . . . . . . . 22

Figure 14 Setup Wizard – Licenses Screen . . . . . . . . . . . . . . . . . . . . 23

Figure 15 Setup Wizard – Current Configuration Screen . . . . . . . . . 24

Figure 16 Setup Wizard Complete . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 17 Operator Panel User Interface - Home Page . . . . . . . . . . . 28

Quantum Scalar i40 and Scalar i80 User’s Guide

xiii

Figures
Figure 18	Changing the Date and Time . . . .		. . . . . . . . . . . . . . . . .	. 31
Figure 19	Web Client User	Interface - Home Page . . . . . . . . . .		. . . . 33
Figure 20	Operator Panel Menus . . . . . . . . . .		. . . . . . . . . . . . . . . .	. 37
Figure 21	Web Client Menus .	. . . . . . . . . . . .	. . . . . . . . . . . . . . . .	. 38
Figure 22	Shutdown in Progress Message . . .		. . . . . . . . . . . . . . . .	108
Figure 23	Ready to Power Down Message . . .		. . . . . . . . . . . . . . . .	108
Figure 24	Ready to Power Down Message . . .		. . . . . . . . . . . . . . . .	109
Figure 25	Series of Restart Messages . . . . . . .		. . . . . . . . . . . . . . . .	110
Figure 26	Magazine Unlocked Message . . . . .		. . . . . . . . . . . . . . . .	114
Figure 27	Magazine Unlocked Message . . . . .		. . . . . . . . . . . . . . . .	115
Figure 28	Magazine Release Latch Access . . .		. . . . . . . . . . . . . . . .	117
Figure 29	Saving and E-mailing the Report Data . . . . . . . . . . . . . .			157
Figure 30	Template and Report Data Functions . . . . . . . . . . . . . . .			159
Figure 31	Reinstalled Components . . . . . . . . .		. . . . . . . . . . . . . . . .	174
Figure 32	Rack Mount Shelf Depth Requirements . . . . . . . . . . . . .			178
Figure 33	Assembling the Left and Right Rack Mount Shelves . . . .			179
Figure 34	Rail Adapter Types .	. . . . . . . . . . . .	. . . . . . . . . . . . . . . .	180
Figure 35	Assembling the Left-Hand Rack Mount Shelf . . . . . . . . .			181
Figure 36	Installing the Rack Mount Shelves .		. . . . . . . . . . . . . . . .	183
Figure 37	Tightening the Rack Mount Shelves . . . . . . . . . . . . . . . .			184
Figure 38	Location for Installing the Clip Nut or Cage Nut . . . . . . .			186
Figure 39	Magazine Release Latch Access Holes. . . . . . . . . . . . . . .			187
Figure 40	Securing the Scalar i40 and Scalar i80 in the Rack . . . . .			188
Figure 41	Desktop Kit, Scalar i40 and Sc		alar i80. . . . . . . . . . .	. . . . 190
Figure 42	Magazine Release Latch Access Holes. . . . . . . . . . . . . . .			193
Figure 43	Location of Rubber Feet on Bottom of Library . . . . . . . .			194
Figure 44	Installing the side panels . . . . . . . .		. . . . . . . . . . . . . . . .	196
Figure 45	Installing the Top Cover . . . . . . . . .		. . . . . . . . . . . . . . . .	197
Figure 46	Bezel Screw Locations on Bottom of Library . . . . . . . . . .			200
xiv	Quantum Scalar i40 and Scalar i80 User’s Guide

Figures

Figure 47 Bezel Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Figure 48 Components to Remove . . . . . . . . . . . . . . . . . . . . . . . . . 206

Figure 49 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . 207

Figure 50 Restraining the Robot. . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Figure 51 Reinstalled Components . . . . . . . . . . . . . . . . . . . . . . . . . 212

Figure 52 Filler Plates Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Figure 53 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 217

Figure 54 Proper Orientation (Right-Side Magazine) . . . . . . . . . . . 218

Figure 55 Removing/Installing the Magazine Bezel. . . . . . . . . . . . . 219

Figure 56 Single Power Supply System . . . . . . . . . . . . . . . . . . . . . . 221

Figure 57 Redundant Power Supply System . . . . . . . . . . . . . . . . . . 221

Figure 58 Ethernet Port Locations on the SCB . . . . . . . . . . . . . . . . 226

Figure 59 Acceptable Installation Locations for Full-Height

Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Figure 60 Installing a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Figure 61 Restraining the Robot. . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Figure 62 Packing the Library for Shipping. . . . . . . . . . . . . . . . . . . 241

Figure 63 Front Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Figure 64 System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . 252

Figure 65 Fibre Channel Tape Drive LEDs . . . . . . . . . . . . . . . . . . . . 254

Figure 66 Power Supply LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Quantum Scalar i40 and Scalar i80 User’s Guide

xv

Figures

xvi	Quantum Scalar i40 and Scalar i80 User’s Guide

Tables

Table 1 Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Table 2 Operator Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 28

Table 3 Web Client Screen Elements . . . . . . . . . . . . . . . . . . . . . . . 34

Table 4 Fibre Channel Tape Drive Configurable Settings . . . . . . . . 65

Table 5 Base Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Table 6 Library Installed in a Desktop Kit . . . . . . . . . . . . . . . . . . 270

Table 7 Tape Alert Flag Severity Codes . . . . . . . . . . . . . . . . . . . . 275

Table 8 Tape Alert Flag Descriptions . . . . . . . . . . . . . . . . . . . . . . 276

Quantum Scalar i40 and Scalar i80 User’s Guide

xvii

Tables

xviii

Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

This manual introduces the Quantum Scalar® i40 and Scalar i80 and discusses:

•System operations

•Configuration

•Web and operator panel interface

•Installation and replacement

•Basic troubleshooting

Audience	This manual is written for Scalar i40 and Scalar i80 operators, system
	administrators, and field service engineers.

Document Organization Following is a brief description of chapter contents.

•Chapter 1, Description provides a physical description of the library, its components, and major features.

•Chapter 2, Initial Installation and Setup explains how to install and configure your library.

•Chapter 3, Understanding the User Interface describes the appearance and function of the operator panel and Web client.

Quantum Scalar i40 and Scalar i80 User’s Guide

xix

Preface

•Chapter 4, Configuring the Library provides instruction and description for all the configurable features of the library.

•Chapter 5, Performing Library Operations explains how to run the library from the operator panel and Web client.

•Chapter 6, Getting Information About the Library describes all of the reporting features on the library.

•Chapter 7, Updating Firmware describes how to upgrade library firmware and install and autolevel tape drive firmware.

•Chapter 8, Installing, Removing, and Replacing Components provides detailed instruction on how to install, remove, and replace all the physical components of the library.

•Chapter 9, Troubleshooting describes the library’s troubleshooting tools, including diagnostic tickets, LEDs, and tests.

•Chapter 10, Working With Cartridges and Barcodes provides basic information about how to label and care for media used in the library.

•Appendix A, Specifications provides physical, environmental, power, and other specifications about the library, tape drives, and media.

•Appendix B, TapeAlert Flag Descriptions lists all the Tape Alerts you may encounter in a diagnostic ticket.

•Appendix C, Disposal of Electrical and Electronic Equipment provides information on disposing and recycling.

The document concludes with a glossary and index.

Notational Conventions		This manual uses the following conventions:
		Convention	Example
		File and directory names, menu	/data/upload
		commands, button names, and
		window names are shown in bold
		font.
		Menu names separated by arrows	Utilities > Firmware
		indicate a sequence of menus to be
		navigated.
xx		Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

The following formats indicate important information:

Note: Note emphasizes important information related to the main

		topic.
		Caution: Caution indicates potential hazards to equipment or data.
		WARNING: Warning indicates potential hazards to personal safety.
		• Right side of the system — Refers to the right side as you face the
		component being described.
		• Left side of the system — Refers to the left side as you face the
		component being described.
Product Safety		Quantum will not be held liable for damage arising from unauthorized
Statements		use of the product. The user assumes all risk in this aspect.
		This unit is engineered and manufactured to meet all safety and
		regulatory requirements. Be aware that improper use may result in
		bodily injury, damage to the equipment, or interference with other
		equipment.
		The System, Safety, and Regulatory Information Guide is located on the
		Scalar i40 and Scalar i80 documentation and training CD.
		WARNING: Before operating this product, read all instructions and
		warnings in this document and in the System, Safety, and
		Regulatory Information Guide.

Quantum Scalar i40 and Scalar i80 User’s Guide

xxi

Preface

xxii	Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

Related Documents		The following Quantum documents are also available for Scalar i40 and
		Scalar i80 systems:
		Document
		No.		Document Title
		6-66546-xxx		Scalar i40 and Scalar i80 Quick Start Guide
		6-66547-xxx		Scalar i40 and Scalar i80 Release Notes
		6-00618-xx		System, Safety, and Regulatory Information
		6-66773-xx		Scalar i40 and Scalar i80 Basic SNMP Reference
				Guide
		6-00423-xx		Quantum Intelligent Libraries SCSI Reference Guide
		6-01317-xx		Quantum Intelligent Libraries SMI-S Reference
				Guide
		For the most up to date product information and documentation, see:
		http://www.quantum.com/ServiceandSupport/Index.aspx
		SCSI-2 Specification
		The SCSI-2 communications specification is the proposed American
		National Standard for information systems, dated March 9, 1990.
		Copies may be obtained from:
		Global Engineering Documents
		15 Inverness Way, East
		Englewood, CO 80112
		[phone] or [phone]

Quantum Scalar i40 and Scalar i80 User’s Guide

xxiii

Preface

Contacts

Getting More Information or Help

xxiv

Quantum company contacts are listed below.

Quantum Corporate Headquarters

To order documentation on the Scalar i40 or Scalar i80 or other products, contact:

Quantum Corporation (Corporate Headquarters)

1650 Technology Drive, Suite 700 San Jose, CA 95110-1382

Technical Publications

To comment on existing documentation send e-mail to: [e-mail]

Quantum Home Page

Visit the Quantum home page at:

http://www.quantum.com

StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost.

Accelerate service issue resolution with these exclusive Quantum StorageCare services:

• Service and Support Web site - Register products, license software, browse Quantum Lear ning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at:

http://www.quantum.com/ServiceandSupport/Index.aspx

•eSupport - Submit online service requests, update contact information, add attachments, and receive status updates via e-mail. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a

Quantum Scalar i40 and Scalar i80 User’s Guide

Worldwide End-User

Product Warranty

Preface

comprehensive repository of product support information. Sign up today at:

http://www.quantum.com/osr

•StorageCare Guardian - Securely links Quantum hardware and the diagnostic data from the surrounding storage ecosystem to Quantum's Global Services Team for faster, more precise root cause diagnosis. StorageCare Guardian is simple to set up through the internet and provides secure, two-way communications with Quantum’s Secure Service Center. More StorageCare Guardian information can be found at:

http://www.quantum.com/ServiceandSupport/Services/ GuardianInformation/Index.aspx

For further assistance, or if training is desired, contact Quantum Customer Support Center:

United States	800-284-5101 (toll free)
	949-725-2100
EMEA	00800-4-782-6886 (toll free)
	[phone]
APAC	+800	7826 8887 (toll free)
	+603	7953 3010

For worldwide support: http://www.quantum.com/ServiceandSupport/Index.aspx

For more information on the Quantum Worldwide End-User Standard Limited Product Warranty:

http://www.quantum.com/pdf/QuantumWarranty.pdf

Quantum Scalar i40 and Scalar i80 User’s Guide

xxv

Preface

xxvi	Quantum Scalar i40 and Scalar i80 User’s Guide

Chapter 1

Description

This chapter covers the layout and basic functionality of the library, including:

•Overview

•Library Components

•Standard Features

•Licensable Features

Overview

The Scalar i40 and i80 tape libraries automate the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running

on the library or software running on the host systems.

See Appendix A, Specifications for library capacity and a list of tape drives and media supported by the Scalar i40 and Scalar i80 libraries.

Quantum Scalar i40 and Scalar i80 User’s Guide

1

Chapter 1: Description

Library Components

Library Components

Front Panel

Figure 1 Front Panel

Figure 1 illustrates the features of the operator panel. The picture shows the Scalar i40, but the features are the same on the Scalar i80. These features are described in Table 1.

									Operator panel screen
									Navigation/selection buttons
										Ticket indicator LED
										Power-on LED
										Power button
Table 1 Front Panel Features
		Feature	Description
		Operator	The operator panel displays library status
		panel screen	information and allows you to access the library
			menus. These menus allow you to view or change
			the library settings and run diagnostic tests. For
			more information, see Operator Panel on page 27 .
2					Quantum Scalar i40 and Scalar i80 User’s Guide

Robotic System and

Barcode Scanner

	Chapter 1: Description
	Library Components
Feature	Description
Four naviga-	These buttons, in combination with the operator
tion/selection	panel display, are used to scroll through screens and
buttons	select options or commands. The functionality of
	these buttons changes depending on the currently
	displayed operator panel screen.
Ticket indica -	Indicates whether a diagnostic ticket exists on the
tor LED	library. See Front Panel LEDs on page 251 and About
	Diagnostic Tickets on page 244 for more informa-
	tion.
Power-on LED	Indicates whether library power is on or off. See
	Front Panel LEDs on page 251 for more information.
Power button	Push-button that turns the library on or off.
	Turning off the library using the power button turns
	off the robot and operator panel, but power still
	runs to the power supplies. See Shutting Down,
	Restarting, Turning Off, and Removing Power on
	page 107 for instructions on how to shut down the
	library safely.

The robotic system identifies and moves the cartridges between the storage slots, tape drives, and the I/E station. The robotic arm (picker) has picker fingers that enable it to grab tape cartridges and move them into and out of slots and tape drives.

A barcode scanner is attached to the library’s robotic hand. This barcode scanner automatically identifies the slots and cartridges in the library, if the cartridges are fitted with acceptable barcode labels.

Each tape cartridge must contain a unique, matching-readable barcode that the barcode scanner reads during the inventory process. During the inventory process, the barcode scanner reads the barcode labels on the tape cartridges and empty slots to id entify the types of tape cartridges that are installed in the library.

Tape cartridges cannot have dupl icate barcode labels. Thiscodebar identifies the cartridge. The library stores the physical location of the tape cartridge in an inventory database. All library or host requests typically reference the location of the tape cartridges based on this

Quantum Scalar i40 and Scalar i80 User’s Guide

3

Chapter 1: Description

Library Components

	barcode number. Barcode labels are mandatory and must adhere to
	specific standards. For more	information on barcodes, seeChapter 10,
	Working With Cartridges and Barcodes.
	Robots can only be replaced by a Quantum Support technician.
Magazines	Magazines are removable and contain storage and import/export
	station slots for cartridges. Each magazi		ne has 20 slots, arranged in four

columns of five slots each. The Scalar i40 contains two magazines; the Scalar i80 contains four. The right magazines provide up to five slots each for use as an import/export (I/E) station. For more information on I/ E stations, see Configuring I/E Station Slots on page 63 .

The library will run if one or more magazines is open or removed; however, it runs at reduced speed. The library will not move a cartridge to an open or removed magazine, but it will move a cartridge to any of the other installed magazines.

You can open the magazines using library software or manually. For information, see Releasing Magazines on page 114.

For information on removing and replacing magazines, see Removing and Replacing a Magazine on page 215.

Magazine Slot Location Coordinates

Each slot in the installed magazine is numbered with location coordinates. The library location coordinate contains three digits as follows: [Magazine],[Column],[Slot]. Figure 2 and Figure 3 show the magazines and list all of the location coordinates.

• Magazine — Library magazine level is represented by the first digit of a library coordinate. In a Scalar i40, there is only one level of magazine. The coordinate is always zero. In a Scalar i80 library, the bottom magazines are indicated by a zero; the top magazines are indicated by the number 1.

	• Column — A storage column is a group of slots arranged vertically
	in the library. Columns are repres	ented by the second digit of a
	library coordinate. Columns are identified relative to the front left of
	the library. The column in the front left of the library is number 1.
	The column numbering continues around the library in a clockwise
	direction. The I/E station column is always number 8.
4	Quantum Scalar i40 and Scalar i80 User’s Guide