Quantum StorNext 3.5.2 User Manual
StorNext
StorNext® 3.5.2
6-01658-10
User's Guide User's GuideUser's Guide User's GuideUser's Guide
6-01658-10
StorNext User’s Guide, 6-01658-10, Ver. A, Rel. 3.5.2, February 2010, Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied,
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Contents
Chapter 1 Introduction 1
About StorNext File System...................................................................... 1
About StorNext Storage Manager............................................................ 1
About Distributed LAN Clients ............................................................... 2
Purpose of This Guide....................................................................................... 3
How This Guide is Organized ......................................................................... 3
Notes, Cautions, and Warnings....................................................................... 4
Document Conventions .................................................................................... 5
Chapter 2 StorNext GUI Overview 6
Accessing the StorNext GUI............................................................................. 6
The StorNext Home Page ................................................................................. 9
System Monitors ......................................................................................... 9
StorNext Home Page Drop-Down Menus ............................................ 13
StorNext System Status............................................................................ 16
StorNext Admin Alerts............................................................................ 17
StorNext Server Status ............................................................................. 19
Home and Help Links.............................................................................. 19
Application Link....................................................................................... 19
The SNFS and SNSM Home Pages................................................................ 20
The SNFS Home Page .............................................................................. 20
SNFS Home Page Drop-Down Menus .................................................. 21
StorNext User’s Guide i
The SNSM Home Page...............................................................23
SNSM Home Page Drop-Down Menus...................................23
The Configuration Wizard................................................................26
Chapter 3 SNFS-Only GUI Overview 29
Accessing the SNFS GUI...................................................................29
The SNFS Home Page........................................................................31
The File System Monitor............................................................31
Drop-down Menus and Options ..............................................33
Shortcut Menu Options..............................................................35
Home and Help Links................................................................36
StorNext Server Status ...............................................................36
The SNFS Configuration Wizard.....................................................38
Chapter 4 Common StorNext Tasks 40
Entering the StorNext License..........................................................40
Entering a License String in the .dat File.................................47
Controlling User Access....................................................................48
Changing the Admin Password ...............................................49
Adding a New User....................................................................51
Modifying an Existing User ......................................................53
Deleting an Existing User ..........................................................54
Starting and Stopping StorNext Components ...............................54
Accessing StorNext Logs ..................................................................56
Scheduling StorNext Events.............................................................59
Viewing a Schedule ....................................................................60
Adding a New Schedule............................................................62
Modifying an Existing Schedule...............................................64
Deleting an Existing Schedule ..................................................65
Resetting a Schedule...................................................................66
Setting Up E-mail Notification.........................................................67
Cancelling SNSM Requests ..............................................................72
Setting up Alternate Retrieval Locations........................................73
Modifying or Disabling This Feature.......................................75
ii StorNext User’s Guide
Chapter 5 Backing Up StorNext 76
Types of StorNext Software Backups............................................................ 76
Setting up Email Notification For Backup ............................................77
Performing a StorNext Software Backup ..................................................... 78
Managing the Backup Policy.......................................................................... 79
Chapter 6 Managing the File System 82
Working With File Systems............................................................................82
Adding a File System ............................................................................... 83
Creating a File System From SNFS ........................................................ 91
Modifying a File System .......................................................................... 93
Deleting a File System.............................................................................. 95
Managing File System Operations ................................................................ 96
Disk Device Labeling ............................................................................... 96
Making Global Changes ........................................................................ 100
Working with the fsnameservers File.................................................. 104
Making or Unmaking a File System..................................................... 105
Starting and Stopping the File System................................................. 107
Mounting or Unmounting a File System............................................. 108
Working With Disks ......................................................................................109
Adding Disks........................................................................................... 109
Deleting Disks ......................................................................................... 111
Defragmenting a Disk ............................................................................ 112
Working With Stripe Groups ....................................................................... 113
Adding a Stripe Group .......................................................................... 114
Modifying a Stripe Group .....................................................................117
Deleting a Stripe Group.........................................................................120
Working With Affinities ...............................................................................121
Adding an Affinity ................................................................................. 121
Adding an Affinity Through SNFS...................................................... 127
Setting the Affinity in a Directory ........................................................129
Modifying an Affinity ............................................................................ 131
Deleting an Affinity................................................................................ 132
File System Configuration Restrictions ............................................... 133
Performing a Metadata Dump.....................................................................133
Using the SNSM File System Functions ..................................................... 134
Storing Files .............................................................................................135
Changing a File Version.........................................................................137
Recovering a File..................................................................................... 138
Recovering a Directory .......................................................................... 139
StorNext User’s Guide iii
Retrieving a File ........................................................................140
Retrieving a Directory..............................................................141
Freeing Disk Blocks ..................................................................142
Moving Files to New Media....................................................144
Modifying a File’s Attributes ..................................................145
Understanding Dynamic Resource Allocation............................146
About File System Expansion .................................................146
About Stripe Group Movement..............................................147
Expansion and Movement Steps ............................................148
Checking the File System................................................................148
Performing File System Expansion ...............................................150
Performing Stripe Group Movement............................................157
Launching the Movement Wizard .........................................158
Completing Metadata Stripe Group Movement ..................166
Reusing LUNs in a Data Stripe Group After a Move..........167
Reusing LUNS in a Metadata Stripe Group After a Move .168
Chapter 7 Managing Libraries 169
Adding a Library..............................................................................170
Starting the Add Library Wizard ...........................................170
Adding a SCSI Library.............................................................173
Adding an ACSLS Network Library......................................177
Adding a DAS Network Library ............................................178
Adding a Vault Library............................................................182
Modifying a Library ........................................................................183
Deleting a Library ............................................................................184
Rescanning a Library.......................................................................185
Auditing a Library ...........................................................................186
Changing the Library State.............................................................187
Chapter 8 Managing Drives and Disks 189
Working with Tape Drives .............................................................189
Adding a Tape Drive................................................................190
Modifying a Tape Drive...........................................................196
Deleting a Tape Drive ..............................................................197
Changing a Drive State ............................................................198
Cleaning a Tape Drive..............................................................199
Working with Drive Pools..............................................................200
iv StorNext User’s Guide
Adding a Drive Pool............................................................................... 200
Modifying a Drive Pool ......................................................................... 202
Deleting a Drive Pool ............................................................................. 204
Managing Disk Space ....................................................................................205
Changing Watermark Parameters...............................................................206
Chapter 9 Managing Media 208
Adding Media to a Configured Library ..................................................... 208
Adding a Vault........................................................................................214
Removing and Moving Media ..................................................................... 217
Removing Media.....................................................................................217
Moving Media......................................................................................... 222
Using the SNSM Media Functions .............................................................. 225
Moving Media Manually.......................................................................226
Mounting and Dismounting Media..................................................... 228
Removing Media From the Storage Manager .................................... 230
Assigning Blank Media to a Policy Class ............................................231
Transcribing Media ................................................................................232
Changing Media Attributes...................................................................234
Reclassifying a Media Class Grouping................................................235
Cleaning Media....................................................................................... 237
Cancelling the Eject Media Process......................................................238
Chapter 10 Managing Storage Disks 239
Storage Disk Deduplication..........................................................................240
Adding a Storage Disk .................................................................................. 241
Modifying a Storage Disk ............................................................................. 245
Deleting a Storage Disk................................................................................. 246
Changing a Storage Disk State.....................................................................247
Cleaning a Storage Disk................................................................................ 249
Chapter 11 Data Migration Management 251
Policy Classes and Relationships................................................................. 252
Stub Files .................................................................................................. 252
Disk-to-Disk Relocation ......................................................................... 253
StorNext User’s Guide v
Adding a Storage Policy..................................................................253
Adding a Policy Class Through SNSM Without a Relation
Point.....................................................................................260
Adding a Relation Point to a Policy Class.............................265
Modifying a Policy Class ................................................................267
Deleting a Policy Class ....................................................................267
Applying a Policy Class ..................................................................269
Chapter 12 StorNext Reports 270
SNFS Reports.............................................................................271
The Backup Information Report ....................................................271
The Drive State Information Report..............................................272
The File Information Report...........................................................275
The Library Information Report ....................................................278
The Library Space Used Report .....................................................280
The Media Information Report ......................................................281
The Policy Class Information Report ............................................286
The Relation Information Report...................................................290
The Request Information Report ...................................................292
The Scheduler Information Report................................................293
The Storage Disk Information Report...........................................295
The Directory Affinity Report........................................................298
The File System Statistics Report...................................................301
The Stripe Group Statistics Report................................................303
The File System Client Report........................................................305
The File System LAN Client Report..............................................308
Chapter 13 Service Management 311
Using Health Check.........................................................................311
Running a Health Check..........................................................312
Viewing the Health Check History ........................................312
Viewing the Health Check Results.........................................314
Using State Capture.........................................................................315
Capturing the Current System State ......................................315
Downloading a Previous System Capture............................316
Deleting a Previous System Capture .....................................317
Using the System Status Tool.........................................................317
vi StorNext User’s Guide
Chapter 14 Customer Assistance 322
Quantum Technical Assistance Center....................................................... 322
Appendix A Operating Guidelines 327
The Reserved Space Parameter....................................................................327
Distributed LAN Server/Client Network and Memory Tuning ............ 329
Distributed LAN Server and Client Network Tuning ......................329
Distributed LAN Server Memory Tuning........................................... 330
Configuring LDAP......................................................................................... 332
Using LDAP............................................................................................. 332
UNIX File and Directory Modes........................................................... 333
LDAP Refresh Timeout.......................................................................... 333
User ID Mapping Precedence ...............................................................333
Setting Up Restrictive ACLs......................................................................... 334
Default Single-Path I/O Retry Behavior .................................................... 334
Event Handles for fsm.exe on a Windows Metadata Server...................335
FSBlockSize, Metadata Disk Size, and JournalSize Settings.................... 335
Allowance for Special Characters................................................................ 337
Disk Naming Requirements ......................................................................... 338
General Operating Guidelines and Limitations ........................................ 338
Appendix B HA Failover 350
Appendix C Using The Command Line Interface 352
Labeling Disk Devices................................................................................... 353
Modifying Global Settings............................................................................ 354
Making a File System .................................................................................... 356
Starting and Stopping SNFS......................................................................... 357
Unmounting or Mounting a File System.................................................... 358
Creating a File System Server....................................................................... 359
Adding a File System Client......................................................................... 361
Configuring a Stripe Group..........................................................................362
Adding an Affinity ........................................................................................363
Creating a Disk-to-Disk Policy Class .......................................................... 365
Modifying a Disk-to-Disk Policy Class................................................ 366
StorNext User’s Guide vii
Manual Disk-to-Disk Relocation ............................................366
Enabling Stub File Support.............................................................367
Managing Storage Disks with Deduplication Enabled ..............368
Adding a Dedup Sdisk.............................................................368
Modifying a Dedup Sdisk........................................................368
Deleting a Dedup Sdisk ...........................................................368
Obtaining Dedup Sdisk Information .....................................369
Obtaining Distributed LAN Client Information .........................370
The proxy Command ...............................................................370
The proxy long Command ......................................................370
The proxy who Command ......................................................371
Using the Dynamic Resource Allocation Feature .......................371
Checking the File System.........................................................372
Adding a Stripe Group Without Moving..............................372
Adding and Moving a Data Stripe Group ............................373
Moving a Metadata/Journal Stripe Group...........................374
Specifying an Alternate Retrieval Location..................................376
Appendix D RAS Messages 377
Media and Drive RAS Messages....................................................377
SNFS RAS Messages........................................................................391
Other RAS Messages .......................................................................403
viii StorNext User’s Guide
Appendix Figures
Figures
Figure 1 StorNext Login Window ............................................................. 7
Figure 2 StorNext Home Page ................................................................... 8
Figure 3 File System Monitor................................................................... 10
Figure 4 Library Monitor.......................................................................... 11
Figure 5 Storage Disk Monitor................................................................. 12
Figure 6 Service - System Status screen.................................................. 17
Figure 7 Service - Admin Alerts Screen.................................................. 18
Figure 8 Application Link ........................................................................ 20
Figure 9 SNFS Home Page ....................................................................... 21
Figure 10 SNSM Menu................................................................................ 24
Figure 11 StorNext Configuration Wizard............................................... 27
Figure 12 Config Menu Options................................................................ 28
Figure 13 StorNext File System Login Window...................................... 30
Figure 14 SNFS Home Page ....................................................................... 31
Figure 15 File System Monitor................................................................... 32
Figure 16 File System Menus ..................................................................... 33
StorNext User’s Guide ix
Figure 17 Start/Stop SNFS Screen...............................................36
Figure 18 Complete Start/Stop SNFS Screen.............................37
Figure 19 SNFS Configuration Wizard Screen ..........................38
Figure 20 Enter License Introduction Screen .............................42
Figure 21 Quantum License Agreement.....................................43
Figure 22 Enter License Strings Screen .......................................44
Figure 23 Complete Enter License Screen (Temporary)...........45
Figure 24 License Reminder .........................................................45
Figure 25 Complete Enter License Screen (Permanent) ...........47
Figure 26 License String Example ...............................................48
Figure 27 User Access Control Screen ........................................49
Figure 28 Modify User Screen......................................................50
Figure 29 Add New User Screen ................................................51
Figure 30 Modify User Screen......................................................53
Figure 31 Start/Stop StorNext Screen.........................................55
Figure 32 Complete Start/Stop StorNext Task Screen .............56
Figure 33 Select Log Screen ..........................................................57
Figure 34 Select File Screen...........................................................58
Figure 35 Log File Example..........................................................59
Figure 36 Schedule Events Screen 1 ............................................61
Figure 37 Schedule Events Screen 2 ............................................62
Figure 38 Schedule Events Screen 3 ............................................63
Figure 39 Configure E-mail Notification Screen .......................68
Figure 40 Configure SMTP E-mail Screen..................................69
Figure 41 Configure E-mail Addresses Screen ..........................70
Figure 42 Complete E-mail Configuration Screen ....................71
Figure 43 Cancel Request Screen .................................................72
Figure 44 Alternate Retrieval Location Screen ..........................74
Figure 45 Backup StorNext Screen ..............................................78
x StorNext User’s Guide
Figure 46 Complete Backup Task Screen ................................................. 79
Figure 47 Backup Policy Screen ................................................................. 80
Figure 48 File System - Introduction Screen ............................................83
Figure 49 Add New File System Screen ................................................... 84
Figure 50 Directory Browser Window...................................................... 85
Figure 51 Select Directory Window .......................................................... 85
Figure 52 Disk Settings Screen...................................................................86
Figure 53 Customize Stripe Group Screen ............................................... 88
Figure 54 Label Help Screen....................................................................... 89
Figure 55 Complete File System Task Screen .......................................... 91
Figure 56 Configure File System Screen................................................... 92
Figure 57 Modify File System Window.................................................... 94
Figure 58 Label Disk Device Screen .......................................................... 97
Figure 59 Labeling Warning....................................................................... 98
Figure 60 Label Name Window................................................................. 98
Figure 61 Data Loss Warning..................................................................... 99
Figure 62 Unlabel Warning ........................................................................99
Figure 63 Modify Global Settings Screen ...............................................101
Figure 64 Make File System Screen......................................................... 106
Figure 65 Start or Stop File System Screen............................................. 107
Figure 66 Mount or Unmount File System Screen ................................ 108
Figure 67 Manage Disks Screen ............................................................... 110
Figure 68 Add Disk Screen ....................................................................... 111
Figure 69 Configure Stripe Group Screen .............................................. 114
Figure 70 Add Stripe Group Screen ........................................................115
Figure 71 Modify Stripe Group Screen................................................... 118
Figure 72 Add Affinity Introduction Screen.......................................... 122
Figure 73 Add Affinity Screen ................................................................. 123
Figure 74 Select Directory Screen ............................................................124
StorNext User’s Guide xi
Figure 75 Assign Affinity Screen ...............................................125
Figure 76 Exclusive Stripe Group Screen .................................126
Figure 77 Complete Add Affinity Task Screen........................127
Figure 78 Add, Modify, or Delete Affinities Screen................128
Figure 79 Add Affinity Screen ...................................................128
Figure 80 Set Affinity Screen......................................................130
Figure 81 Set Affinity Screen......................................................130
Figure 82 Modify Affinity Screen ..............................................131
Figure 83 Metadata Dump of File System Screen ...................134
Figure 84 Store Files Screen........................................................135
Figure 85 Optional Store Parameters Screen............................136
Figure 86 Change File Version Screen ......................................137
Figure 87 Recover Files Screen...................................................138
Figure 88 StorNext Recoverable Files Screen...........................139
Figure 89 Recover Directory Screen ..........................................140
Figure 90 Retrieve Files Screen ..................................................141
Figure 91 Retrieve Directory Screen..........................................142
Figure 92 Free Disk Blocks Screen.............................................143
Figure 93 Move Files to New Media Screen.............................144
Figure 94 Modify File Attributes Screen...................................145
Figure 95 Check File System Screen..........................................149
Figure 96 Check File System Status Screen ..............................150
Figure 97 File System Expansion Introduction Screen ...........152
Figure 98 Check File System Reminder....................................153
Figure 99 Data Stripe Group Selection Screen.........................154
Figure 100 Metadump Warning ..................................................154
Figure 101 New Data Stripe Group Screen ................................155
Figure 102 Complete File System Task Screen ..........................157
Figure 103 Move Stripe Group Screen........................................159
xii StorNext User’s Guide
Figure 104 Move Stripe Group Introduction Screen...............................160
Figure 105 Move Options Screen............................................................... 161
Figure 106 Data Stripe Group Move Screen............................................. 162
Figure 107 No Writable Stripe Groups Warning.................................... 162
Figure 108 Destination Stripe Group Too Small Warning..................... 163
Figure 109 Metadata Stripe Group Message............................................ 163
Figure 110 Metadata/Journal Move Screen............................................. 164
Figure 111 Complete Stripe Group Move Screen.................................... 165
Figure 112 Process Initiated Status Screen ...............................................166
Figure 113 Stripe Group Move Status Screen .......................................... 167
Figure 114 Library Introduction Screen.................................................... 171
Figure 115 Library Type Screen ................................................................. 172
Figure 116 Library Name Screen ............................................................... 173
Figure 117 Media Types Screen .................................................................174
Figure 118 SCSI Device Screen................................................................... 175
Figure 119 Complete Add Library Task Screen ......................................176
Figure 120 ACSLS Library Name Screen..................................................177
Figure 121 DAS Configuration Screen......................................................178
Figure 122 DAS Library Name Screen...................................................... 179
Figure 123 DAS Media Types Screen........................................................ 180
Figure 124 DAS 2 Library Name Screen................................................... 181
Figure 125 Vault Library Name Screen .................................................... 182
Figure 126 Configure Library Screen........................................................183
Figure 127 Modify SCSI Library Screen.................................................... 184
Figure 128 Audit Library Screen................................................................186
Figure 129 Change Library State Screen...................................................187
Figure 130 Tape Drive Introduction Screen ............................................. 190
Figure 131 Associated Library Screen.......................................................191
Figure 132 Hardware Devices Screen ....................................................... 192
StorNext User’s Guide xiii
Figure 133 Complete Add Drive Task Screen............................193
Figure 134 Match Devices with Slots Screen..............................194
Figure 135 Tape Drive Mapping Help Screen ...........................195
Figure 136 Configure Drives Screen............................................196
Figure 137 Modify Drive Screen ..................................................197
Figure 138 Delete Warning Window ..........................................198
Figure 139 Change Drive State Screen........................................198
Figure 140 Clean Drive Screen.....................................................199
Figure 141 Configure Drive Pools Screen...................................201
Figure 142 Add New Drive Pool Screen.....................................201
Figure 143 Warning Message Window.......................................202
Figure 144 Modify Drive Pool Screen .........................................203
Figure 145 Restart Message Window..........................................203
Figure 146 Delete Warning Message...........................................204
Figure 147 Manage Disk Space Screen........................................205
Figure 148 Change Watermark Parameters Screen...................207
Figure 149 Add Media - Introduction Screen ............................209
Figure 150 Associated Library Screen.........................................210
Figure 151 Associated Library Screen 2......................................211
Figure 152 Select Mailbox Screen ................................................212
Figure 153 Complete Add Media Task Screen ..........................213
Figure 154 Select Media Type Screen..........................................214
Figure 155 Add Media IDs Screen...............................................215
Figure 156 Create New Media ID Screen ...................................216
Figure 157 Remove or Move Media Screen................................217
Figure 158 Select Media Screen....................................................218
Figure 159 StorNext Media Browser Screen ..............................219
Figure 160 Complete Remove/Move Media Task Screen .......220
Figure 161 Library Operator Interface Screen ...........................221
xiv StorNext User’s Guide
Figure 162 LOI Eject Screen........................................................................221
Figure 163 Select Destination Library Screen ..........................................223
Figure 164 Library Operator Interface Screen ......................................... 224
Figure 165 LOI Enter Screen....................................................................... 225
Figure 166 Manually Move Media Screen................................................227
Figure 167 Media Browser Screen .............................................................227
Figure 168 Mount Media Screen................................................................229
Figure 169 Dismount Media Screen .......................................................... 230
Figure 170 Remove Media From SNSM Screen....................................... 231
Figure 171 Assign Policy Screen ................................................................ 232
Figure 172 Transcribe Media Screen ......................................................... 233
Figure 173 Change Media Attributes Screen ........................................... 234
Figure 174 Reclassify Media Screen .......................................................... 235
Figure 175 Media Class Browser Window............................................... 236
Figure 176 Clean Media Screen.................................................................. 237
Figure 177 Cancel Eject Process Screen..................................................... 238
Figure 178 Configure Storage Disk Screen............................................... 241
Figure 179 Add Storage Disk - Introduction Screen ............................... 242
Figure 180 Add Storage Disk Screen......................................................... 243
Figure 181 Complete Storage Disk Screen ............................................... 244
Figure 182 Modify Storage Disk Screen.................................................... 245
Figure 183 Delete Warning Message......................................................... 247
Figure 184 Change Storage Disk State Screen ......................................... 248
Figure 185 Clean Storage Disk Screen.......................................................249
Figure 186 Storage Policy Introduction Screen........................................ 254
Figure 187 Policy Class and Directory Screen ......................................... 255
Figure 188 Directory Browser Window.................................................... 256
Figure 189 Relocation Policy Selection Screen......................................... 257
Figure 190 Store, Truncate, and Relocate Times Screen......................... 258
StorNext User’s Guide xv
Figure 191 Number of File Copies and Media Type Screen....259
Figure 192 Complete Storage Policy Task Screen .....................260
Figure 193 Manage Policy Classes Screen..................................261
Figure 194 Add Policy Class Screen............................................261
Figure 195 Modify Parameters Screen ........................................262
Figure 196 Manage Policy Class Relationships Screen.............265
Figure 197 Add Relationship Screen...........................................266
Figure 198 Directory Browser Window......................................266
Figure 199 Remove Relationships Screen...................................268
Figure 200 Backup Information Report ......................................272
Figure 201 Drive States Report Screen........................................274
Figure 202 Drive State Information Report................................275
Figure 203 Files Report Screen.....................................................276
Figure 204 StorNext File Browser Screen ...................................277
Figure 205 File Information Report .............................................278
Figure 206 Libraries Report Screen .............................................279
Figure 207 Library Information Report ......................................280
Figure 208 Library Space Used Report .......................................281
Figure 209 Media Report Screen..................................................283
Figure 210 Media Browser screen................................................284
Figure 211 Media Information Report ........................................285
Figure 212 Detailed Media Information Report........................286
Figure 213 Policy Classes Report Screen ....................................289
Figure 214 Policy Class Information Report ..............................290
Figure 215 Directory/Policy Class Relationships Report
Screen ...........................................................................291
Figure 216 Relation Information Report.....................................292
Figure 217 Request Report Screen...............................................293
Figure 218 Scheduler Report Screen............................................294
xvi StorNext User’s Guide
Figure 219 Scheduler Information Report................................................295
Figure 220 Storage Disk Report Screen..................................................... 297
Figure 221 Storage Disk Information Report ........................................... 298
Figure 222 Affinities Report Screen........................................................... 299
Figure 223 Directory Browser Screen........................................................300
Figure 224 Directory Affinity Report ........................................................ 300
Figure 225 File System Report Screen....................................................... 302
Figure 226 File System Statistics Report ................................................... 303
Figure 227 Stripe Groups Report Screen .................................................. 304
Figure 228 Stripe Group Statistics Report ................................................ 305
Figure 229 File System Client Report Screen ........................................... 307
Figure 230 File System Client Report........................................................308
Figure 231 File System Distributed LAN Client Statistics Report
Screen ......................................................................................... 309
Figure 232 File System LAN Client Report.............................................. 310
Figure 233 Health Check Tests Screen...................................................... 312
Figure 234 Health Check History Screen.................................................. 313
Figure 235 Health Check Results Screen .................................................. 314
Figure 236 Capture System State Screen ..................................................315
Figure 237 Download Capture File Screen............................................... 316
Figure 238 Service - System Status Screen................................................ 318
Figure 239 RAS Ticket Details Screen ....................................................... 319
Figure 240 Recommended Actions Screen...............................................321
Figure 1 No Media Found RAS..............................................................378
Figure 2 Possible Drive/Media Mount Discrepancy RAS................. 379
Figure 3 Tape Drive Alerts RAS part 1 ................................................. 380
Figure 4 Tape Drive Alerts RAS part 2 ................................................. 381
Figure 5 Tape Drive Alerts RAS part 3 ................................................. 382
Figure 6 Drive Reported Drive Error RAS ........................................... 383
StorNext User’s Guide xvii
Figure 7 Cleaning of Drive Failed RAS...................................384
Figure 8 Wrong Firmware Level/Invalid Drive Type RAS 384
Figure 9 Drive Removed RAS..................................................385
Figure 10 Tape Drive -Configuration Failed RAS...................385
Figure 11 Tape Drive - Reported Media Error RAS................386
Figure 12 Cleaning Media Expired RAS...................................386
Figure 13 No Cleaning Media Available RAS .........................387
Figure 14 Media Suspect Threshold Count Exceeded RAS...387
Figure 15 Media Format Failure RAS .......................................388
Figure 16 Invalid Media Label Detected RAS..........................389
Figure 17 Media Not Found RAS ..............................................390
Figure 18 Duplicate Physical Media Found RAS....................390
Figure 19 Storage Disk Taken Offline RAS ..............................391
Figure 20 Configuration Not Supported RAS .........................392
Figure 21 Label Validation Failure RAS ...................................392
Figure 22 Connection Rejected RAS..........................................393
Figure 23 File System Failover RAS ..........................................393
Figure 24 I/O Error RAS.............................................................394
Figure 25 Journaling Error Detected RAS ................................394
Figure 26 SNFS License Required RAS.....................................395
Figure 27 SNFS License Failure RAS.........................................395
Figure 28 LUN Mapping Changed RAS...................................396
Figure 29 Communication Failure RAS....................................396
Figure 30 Metadata Inconsistency Detected RAS ...................397
Figure 31 Bad File System Metadata Dump RAS....................397
Figure 32 Metadata Dump Failure RAS ...................................398
Figure 33 File System or Metadata Capacity Warning RAS..398
Figure 34 File Processing Failure RAS......................................399
Figure 35 Missing LUNs RAS ....................................................399
xviii StorNext User’s Guide
Figure 36 Disk Space Allocation Failure RAS........................................400
Figure 37 System Resource Failure RAS................................................. 400
Figure 38 Affinity Configuration Violations RAS.................................401
Figure 39 Quota Limit or Fragmentation Warnings RAS .................... 402
Figure 40 Shutdown Error RAS ...............................................................402
Figure 41 Initialization Failure RAS........................................................ 403
Figure 42 Checksum Error RAS...............................................................404
Figure 43 Troubleshooting the StorNext Software RAS.......................405
Figure 44 Software Resource Violations RAS........................................ 406
Figure 45 Closing Service Tickets RAS................................................... 407
Figure 46 Analyzing Service Tickets RAS .............................................. 408
Figure 47 Viewing Service Tickets RAS.................................................. 409
Figure 48 Vault Failure RAS..................................................................... 409
Figure 49 Robotics - Not Ready RAS ......................................................410
Figure 50 Robotics - Move Failure RAS..................................................411
Figure 51 Robotics - Wrong Firmware Level/Invalid Library Type
RAS............................................................................................. 412
Figure 52 Backup Failed RAS................................................................... 413
Figure 53 Backup Errors RAS................................................................... 414
Figure 54 Configuration Violations RAS................................................415
Figure 55 Invalid Configuration RAS part 1.......................................... 416
Figure 56 Invalid Configuration RAS part 2.......................................... 417
Figure 57 Downloading a System State Capture RAS.......................... 417
Figure 58 Capturing a System State RAS ............................................... 418
StorNext User’s Guide xix
Chapter 1
1Introduction
StorNext is data management software that enables customers to
complete projects faster and confidently store more data at a lower cost.
Used in the world's most demanding environments, StorNext is the
standard for high performance shared workflow operations and multitier
archives. StorNext consists of two components: StorNext File System
(SNFS), a high performance data sharing software, and StorNext Storage
Manager (SNSM), the intelligent, policy-based data mover.
About StorNext File System 1
About StorNext Storage Manager 1
StorNext User’s Guide 1
StorNext File System streamlines processes and facilitates faster job
completion by enabling multiple business applications to work from a
single, consolidated data set. Using SNFS, applications running on
different operating systems (Windows, Linux, UNIX, HPUX, AIX, and
Mac OS X) can simultaneously access and modify files on a common,
high-speed SAN storage pool. This centralized storage solution
eliminates slow LAN-based file transfers between workstations and
dramatically reduces delays caused by single-client failures. With SNFS,
any server can access files and pick up processing requirements of a
failed system to continue operations.
StorNext Storage Manager enhances the StorNext solution by reducing
the cost of long term data retention, without sacrificing accessibility.
SNSM sits on top of SNFS and utilizes intelligent data movers to
transparently locate data on multiple tiers of storage. This enables
customers to store more files at a lower cost, without having to
Chapter 1 Introduction
reconfigure applications to retrieve data from disparate locations.
Instead, applications continue to access files normally and SNSM
automatically handles data access – regardless of where the file resides.
As data movement occurs, SNSM also performs a variety of data
protection services to guarantee that data is safeguarded both on site and
off site.
About Distributed LAN Clients 1
StorNext supports distributed LAN clients. Unlike a traditional StorNext
SAN client, a distributed LAN client does not connect directly to
StorNext via fibre channel or iSCSI, but rather across a LAN through a
gateway system called a distributed LAN server. The distributed LAN
server is itself a directly connected StorNext client, but it processes
requests from distributed LAN clients in addition to running
applications.
Any number of distributed LAN clients can connect to multiple
distributed LAN servers. StorNext File System supports Distributed LAN
client environments in excess of 1000 clients, and should support
deployments as large as 5000 clients. File system aggregate throughput is
not adversely impacted.
Besides the obvious cost-savings benefit of using distributed LAN clients,
there will be performance improvements as well.
Distributed LAN clients must be licensed in the same way as StorNext
SAN clients. When you request your permanent StorNext license, you
will need to specify the number of distributed LAN clients you plan to
use. Naturally, you can always purchase additional distributed LAN
client licenses as your needs expand. For more information about
StorNext licensing, see Entering the StorNext License
on page 40.
StorNext provides distributed LAN client information via the status
monitors on the StorNext home page, SNSM home page, and SNFS home
page. More detailed information is available through the Clients Report
and the Distributed LAN Client Performance Report. For more
information about StorNext reports, see StorNext Report
s on page 270.
Before you can fully use distributed LAN clients, you must first configure
a distributed LAN server and distributed LAN clients as described in the
StorNext Installation Guide.
StorNext User’s Guide 2
Purpose of This Guide
This guide is intended to assist StorNext users perform day-to-day tasks
with the software. This guide also describes how to generate reports.
Quantum recommends using the graphical user interface to accomplish
tasks, but an appendix provides alternative procedures for users who
wish to perform those tasks via the command line interface.
How This Guide is Organized
This guide contains the following chapters:
Chapter 1 Introduction
Purpose of This Guide
• Chapter 1,
• Chapter 2, StorNext GUI Overview
• Chapter 3, SNFS-Only GUI Overview
• Chapter 4, Common StorNext Tasks
• Chapter 5, Backing Up StorNext
• Chapter 6, Managing the File System
• Chapter 7, Managing Libraries
• Chapter 8, Managing Drives and Disks
• Chapter 9, Managing Media
• Chapter 10, Managing Storage Disks
• Chapter 11, Data Migration Management
• Chapter 12, StorNext Reports
• Chapter 13, Service Management
• Chapter 14, Customer Assistance
• Appendix A, Operating Guidelines
• Appendix B, HA Failover
Introduction
StorNext User’s Guide 3
• Appendix C, Using The Command Line Interface
• Appendix D, RAS Messages
Notes, Cautions, and Warnings
The following table describes important information about Notes,
Cautions, and Warnings used throughout this guide.
Description Definition Consequences
Chapter 1 Introduction
Notes, Cautions, and Warnings
Note: Indicates important
information that helps
you make better use of
the software.
Caution: Advises you to take or
avoid a specified action.
Warning: Advises you to take or
avoid a specified action.
No hazardous or
damaging consequences.
Failure to take or avoid
this action could result
in loss of data.
Failure to take or avoid
this action could result
in physical harm to the
user or hardware.
StorNext User’s Guide 4
Document Conventions
This guide uses the following document conventions to help you
recognize different types of information.
Conventions Examples
Chapter 1 Introduction
Document Conventions
For all UNIX-based
commands, the # prompt is
implied, although it is not
shown.
For all UNIX-based
commands, words in italic are
variables and should be
replaced with user-defined
values.
TSM_control stop
is the same as
# TSM_control stop
cvaffinity <filename>
where <filename> is a
variable and should be
replaced with a user-defined
value.
StorNext User’s Guide 5
an
Chapter 2
2StorNext GUI Overview
This section describes how to access and navigate through the StorNext
GUI, which includes both SNFS and SNSM. If you purchased SNFS only,
refer to SNFS-Only GUI Overview
This chapter includes the following topics:
.
• Accessing the StorNext GUI
• The StorNext Home Page
• The SNFS and SNSM Home Pages
• The Configuration Wizard
Note: StorNext supports internationalization for the name space of
the file system. This support is fully UTF-8 compliant. It is up
to the individual client to set the proper UTF-8 locale.
Accessing the StorNext GUI
The StorNext GUI is browser-based and can be remotely accessed from
any machine with access to the StorNext server.
StorNext User’s Guide 6
Chapter 2 StorNext GUI Overview
Accessing the StorNext GUI
Use this procedure to access the StorNext GUI.
1 Open a Web browser.
Note: StorNext-supported browsers are:
• Internet Explorer 5.5, 6 and 7
• Netscape 7.x
• Mozilla 1.0 and later
• FireFox 1.5 and later or 2.0 and later
To ensure proper browser operation, all monitors must be set to
display at a minimum resolution of 1073 x 768. If you use a popup
blocker, be sure to enable pop-ups in order to ensure that the StorNext
Configuration Wizard functions properly.
2 In the browser’s Address field, type the full address of the machine
and its port number, and then press Enter. For example: http://
<machine name>:<port number>. Use the name of the machine and
port number you copied when you installed the StorNext software.
Note: Typically, the port number is 81. If port 81 is in use, use the
next unused port number. (I.e., 82, 83, etc.)
After you enter the machine name and port number, the following
window appears:
Figure 1 StorNext Login
Window
3 In the User ID field, type admin and press TAB.
4 In the Password field, type admin and click OK.
The initial StorNext GUI appears. A message asks you to start nonrunning components.
5 Click OK to start the StorNext components. The StorNext GUI
launches.
StorNext User’s Guide 7
Figure 2 StorNext Home Page
Component
Navigation
Link to
Quantum
Drop-down
Menu Options
Refresh
Buttons
Mo nit o r R efr e s h
Rate Options
System
Monitors
Application
Link
StorNext Server Status
StorNext System Status and Admin Alert
Chapter 2 StorNext GUI Overview
Accessing the StorNext GUI
The following illustration shows the main components of the
StorNext Home Page.
StorNext User’s Guide 8
The StorNext Home Page
On the home page you will find the following:
• Link to the Quantum Home Page - Click the link for information
about Quantum
• System Monitors
• StorNext Home Page Drop-Down Menus
• StorNext System Status
• StorNext Admin Alerts
• StorNext Server Status
• Home and Help Links
• Application Link
Chapter 2 StorNext GUI Overview
The StorNext Home Page
System Monitors 2
The StorNext Home Page displays three system monitors that are used to
monitor the state of the StorNext system:
• The File System Monitor
• The Library Monitor
• The Storage Disk Monitor
Use these monitors to view current statistics of managed or unmanaged
file systems and configured libraries and/or drives, including file system,
library, and drive information.
The File System Monitor and Library Monitor have a Refresh button that
allows you to manually update (refresh) the information shown in the
monitor. You can also select a rate from the Refresh Rate list to
automatically refresh at the selected interval:
•No Refresh
• 30 seconds
• 1 minute
• 2 minutes
• 5 minutes
StorNext User’s Guide 9
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