Quantum SCALAR I80, SCALAR I40 Manual

User’s Guide User’s Guide User’s Guide User’s Guide

Quantum Scalar i40 and Scalar i80

Libraries Scalar

6-66545-03 Rev A

Scalar i40 and Scalar i80 User’s Guide, 6-66545-03 Rev A, June 2010, Product of U.S.A.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

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TRADEMARK STATEMENT

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Specifications are subject to change without notice.

ii	Quantum Scalar i40 and Scalar i80 User’s Guide

Contents

Preface		xix
Chapter 1	Description	1
	Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . 1
	Library Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . 2
	Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . 2
	Robotic System and Barcode Scanner . . . . . . . . . . . . . . . . . .	. . 3
	Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 4
	Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 7
	System Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 7
	Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 8
	Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
	User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
	Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
	Control Path Modification. . . . . . . . . . . . . . . . . . . . . . . . . . . .	10
	Support for WORM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	11
	Licensable Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	11
	Capacity on Demand (COD) . . . . . . . . . . . . . . . . . . . . . . . . . .	11
	Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	12
Chapter 2	Unpacking the Library	13

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Chapter 3	Understanding the User Interface	17
	Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
	Operator Panel Layout and Functions . . . . . . . . . . . . . . . . . . .	18
	Navigating and Editing on the Operator Panel . . . . . . . . . . . .	21
	Web Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	23
	Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	23
	Sorting Information In Tables . . . . . . . . . . . . . . . . . . . . . . . . .	23
	Web Client Layout and Functions . . . . . . . . . . . . . . . . . . . . . .	23
	Web Client Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
	System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
	Subsystem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
	Menu Trees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
Chapter 4	Configuring the Library	31
	Using the Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	33
	Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	34
	Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	34
	Library Host Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	35
	DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	36
	IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	36
	Default Gateway, Subnet Mask, Network Prefix, and
	DNS Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	37
	Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	38
	Registering External Management Applications . . . . . . . . . . .	38
	Enabling SNMP Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	40
	Enabling SNMP Authentication Traps . . . . . . . . . . . . . . . . . . .	40
	Modifying the SNMP Community String . . . . . . . . . . . . . . . . .	41
	Downloading the SNMP MIB. . . . . . . . . . . . . . . . . . . . . . . . . .	41
	Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . .	42
	Setting the Date and Time Manually. . . . . . . . . . . . . . . . . . . .	42
	Setting the Date and Time Using the Network Time
	Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	43
	Setting the Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	44
	Setting Daylight Saving Time . . . . . . . . . . . . . . . . . . . . . . . . .	44

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Working With Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Automatically Creating Partitions . . . . . . . . . . . . . . . . . . . . . . 46 Manually Creating Partitions. . . . . . . . . . . . . . . . . . . . . . . . . . 48 Modifying Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Deleting Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Viewing the Current Partitions . . . . . . . . . . . . . . . . . . . . . . . . 52 Changing Access to Partitions. . . . . . . . . . . . . . . . . . . . . . . . . 53 Taking a Partition Online or Offline. . . . . . . . . . . . . . . . . . . . . 53

Configuring Cleaning Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Configuring I/E Station Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Configuring Tape Drive Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Configuring Control Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Adding or Upgrading Licensable Features . . . . . . . . . . . . . . . . . . . . . . 61 Viewing Your License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Viewing Installed Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 About License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Obtaining a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Applying a License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Working With E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Creating E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 66 Modifying E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . 67 Deleting E-mail Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 68

Configuring the Library E-Mail Account. . . . . . . . . . . . . . . . . . . . . . . . 68 Setting Customer Contact Information . . . . . . . . . . . . . . . . . . . . . . . . 70 Configuring the Service Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Working With Local User Accounts and Passwords . . . . . . . . . . . . . . . 72 Using the Web Client Default Administrator Account . . . . . . . 73 Privilege Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Creating Local User Accounts on the Web Client . . . . . . . . . . 74 Modifying Local User Accounts on the Web Client . . . . . . . . . 75 Deleting Local User Accounts on the Web Client . . . . . . . . . . 76 Enabling and Creating Passwords on the Operator Panel . . . . 76 Disabling Passwords on the Operator Panel . . . . . . . . . . . . . . 78 Modifying Passwords on the Operator Panel . . . . . . . . . . . . . 79 Resetting Passwords on the Operator Panel . . . . . . . . . . . . . . 79

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Working With LDAP User Accounts (Remote Authentication) . . . . . . . 80

Local Authentication vs. Remote Authentication . . . . . . . . . . 80

LDAP Server Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Enabling and Configuring LDAP on the Library . . . . . . . . . . . . 81

Testing LDAP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Configuring Kerberos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Generating the Kerberos Service Keytab File . . . . . . . . . . . . . . 85

Setting the Session Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Unload Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Logical Serial Number Addressing. . . . . . . . . . . . . . . . . . . . . . 88

Manual Cartridge Assignment . . . . . . . . . . . . . . . . . . . . . . . . 88

SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

SMI-S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Power Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Configuring Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

SSH Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Internet Control Message Protocol (ICMP) . . . . . . . . . . . . . . . 93

Remote Access Via Web Client . . . . . . . . . . . . . . . . . . . . . . . . 94

Remote Service Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

SNMP V1/V2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Saving and Restoring the Library Configuration . . . . . . . . . . . . . . . . . 96

Saving the Library Configuration . . . . . . . . . . . . . . . . . . . . . . 96

Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . . 97

Registering the Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Chapter 5	Performing Library Operations	99
	Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	100
	Simultaneous Logins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	100
	Logging in for the First Time. . . . . . . . . . . . . . . . . . . . . . . . .	100
	Logging in Using the Operator Panel . . . . . . . . . . . . . . . . . .	101
	Logging in Via the Web Client . . . . . . . . . . . . . . . . . . . . . . .	101
	Logging in When LDAP or Kerberos is Enabled . . . . . . . . . . .	102
	Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	102

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Shutting Down, Restarting, Turning Off, and Removing Power. . . . . 103

Shutting Down the Library . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Restarting the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Turning Off the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Completely Removing Library Power. . . . . . . . . . . . . . . . . . . 108

Emergency Power-off Procedure. . . . . . . . . . . . . . . . . . . . . . 108

Taking the Library Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Unlocking and Opening the I/E Station . . . . . . . . . . . . . . . . . . . . . . . 109

Releasing Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Releasing Magazines via the User Interface. . . . . . . . . . . . . . 112

Releasing Magazines Manually . . . . . . . . . . . . . . . . . . . . . . . 113

Performing Media Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Importing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Bulk Loading Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . 118

Moving Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Exporting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Loading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Unloading Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Valid Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

About AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Enabling AutoClean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Importing Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 128

Exporting Cleaning Cartridges . . . . . . . . . . . . . . . . . . . . . . . 130

Manually Cleaning Tape Drives . . . . . . . . . . . . . . . . . . . . . . . 132

Taking a Tape Drive Online or Offline . . . . . . . . . . . . . . . . . . . . . . . . 134

Chapter 6	Getting Information About the Library	137
	Viewing Library Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 138
	Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	138
	Viewing the Library Configuration Report . . . . . . . . . . . . . . . . . . . . .	139
	Saving and E-mailing the Library Configuration Record. . . . . . . . . . .	141
	Saving the Configuration Record . . . . . . . . . . . . . . . . . . . . .	142
	E-mailing the Configuration Record . . . . . . . . . . . . . . . . . . .	143
	Viewing the Network Settings Report . . . . . . . . . . . . . . . . . . . . . . . .	143
	Viewing the Logged in Users Report . . . . . . . . . . . . . . . . . . . . . . . . .	144

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Viewing the All Slots Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Viewing, Saving, and E-mailing Logs . . . . . . . . . . . . . . . . . . . . . . . . . 146

Cleaning Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Diagnostic Tickets Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Tape Drive Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Viewing Library Information on the Operator Panel . . . . . . . . . . . . . 149

Viewing Partition Information. . . . . . . . . . . . . . . . . . . . . . . . 149

Viewing Tape Drive Information . . . . . . . . . . . . . . . . . . . . . . 149

Viewing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Viewing the Date, Time, and Time Zone . . . . . . . . . . . . . . . . 150

Viewing Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Using Advanced Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Required Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Using the Reports and Understanding the Data . . . . . . . . . . 151

Loading and Reloading Advanced Reporting Data . . . . . . . . 152

Configuring the Drive Resource Utilization Report . . . . . . . . 153

Configuring the Media Integrity Analysis Report. . . . . . . . . . 154

Saving and E-mailing Advanced Reporting Data . . . . . . . . . . 155

Creating and Using a Template. . . . . . . . . . . . . . . . . . . . . . . 156

Deleting Advanced Reporting Data . . . . . . . . . . . . . . . . . . . . 157

Viewing the Open Source License Agreement . . . . . . . . . . . . . . . . . . 158

Viewing the Copyright Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Chapter 7	Updating Firmware	159
	Updating Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 159
	Updating and Autoleveling Tape Drive Firmware . . . . . . . . . . . . . .	. 162
	About Tape Drive Firmware Autoleveling . . . . . . . . . . . . . . .	162
	Uploading Tape Drive Firmware Used in Autoleveling. . . . . .	164
	Deleting Tape Drive Firmware Used in Autoleveling . . . . . . .	165
	Initiating Tape Drive Firmware Autoleveling . . . . . . . . . . . . .	166
Chapter 8	Installing, Removing, and Replacing Components	169
	Taking ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	170
	Connecting Library Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	171

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Installing the Rack Mount Kit (Rail Kit) . . . . . . . . . . . . . . . . . . . . . . . 172 Supported Rack Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Rack Mount Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Installing the Rack Mount Shelves. . . . . . . . . . . . . . . . . . . . . 175

Installing the Library In a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Removing the Library From a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Installing the Library in a Desktop Kit . . . . . . . . . . . . . . . . . . . . . . . . 187 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Removing the Library from a Desktop Kit . . . . . . . . . . . . . . . . . . . . . 195

Removing and Replacing the Front Bezel. . . . . . . . . . . . . . . . . . . . . . 196 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Bezel Replacement Kit Contents . . . . . . . . . . . . . . . . . . . . . . 196 Bezel Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . 196

Removing and Replacing the Chassis. . . . . . . . . . . . . . . . . . . . . . . . . 201 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Removing and Installing a Filler Plate . . . . . . . . . . . . . . . . . . . . . . . . 211 Removing and Installing a Tape Drive Filler Plate . . . . . . . . . 211 Removing and Installing a Power Supply Filler Plate . . . . . . . 212

Removing and Replacing a Magazine . . . . . . . . . . . . . . . . . . . . . . . . 213 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Magazine Replacement Kit Contents . . . . . . . . . . . . . . . . . . 213 Creating a Backup Map of Cartridge Locations . . . . . . . . . . . 214 Removing the Magazine from the Library . . . . . . . . . . . . . . . 214 Installing the Magazine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Removing and Installing a Power Supply. . . . . . . . . . . . . . . . . . . . . . 218 Replacing a Power Supply in a Single-Power-Supply

System (Scalar i40 and Scalar i80). . . . . . . . . . . . . . . . . . . . . 219 Adding or Replacing a Redundant Power Supply on the

Scalar i80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

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Removing and Replacing the System Control Board . . . . . . . . . . . . . 221

Replacing the System Control Board . . . . . . . . . . . . . . . . . . . 222

Installing Library Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Restoring the Library Configuration . . . . . . . . . . . . . . . . . . . 226

Manually Reconfiguring the Library . . . . . . . . . . . . . . . . . . . 227

Removing and Replacing a Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . 229

Preparing Partitions and Control Paths . . . . . . . . . . . . . . . . . 229

Removing a Tape Drive from the Library . . . . . . . . . . . . . . . . 230

Installing a Tape Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Packaging the Library for Moving or Shipping. . . . . . . . . . . . . . . . . . 235

Packaging Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Creating a Backup Map of Cartridge Locations . . . . . . . . . . . 235

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Replacing the Robot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Chapter 9	Troubleshooting	243
	About Diagnostic Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 244
	Viewing, Closing, and Resolving Diagnostic Tickets . . . . . .	. 245
	Capturing the Library Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . .	247
	Troubleshooting Library “Not Ready” Messages . . . . . . . . . . . . . . . .	248
	“Not Ready” Messages on the Operator Panel . . . . . . . . . . .	248
	“Not Ready” Messages on the Web Client . . . . . . . . . . . . . .	249
	Retrieving Tape Drive Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	251
	Interpreting LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	251
	Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	252
	System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . . . .	253
	Tape Drive/Sled LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	254
	Power Supply LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	256
	Running the Installation and Verification Test (IVT). . . . . . . . . . . . . .	256
	Running the IVT Diagnostic Subtests Individually – Robotics,
	Tape Drive, and Magazine Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . .	259
	Running the Random Move Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .	260

x	Quantum Scalar i40 and Scalar i80 User’s Guide

		Contents
	Performing Library Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 261
	Resetting a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 262
	Robotics Get/Put Test . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 263
	Resetting Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 264
Chapter 10	Working With Cartridges and Barcodes	267
	Handling Cartridges Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 268
	Write-Protecting Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . .	. . . 269
	Barcode Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 269
	Installing Barcode Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 271
Appendix A	Specifications	273
	Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 273
	Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 274
	Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 275
	Air Clearance Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 275
	Library Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 276
	Power Consumption and Heat Output . . . . . . . . . . . . . . . . . . . .	. . . 277
	Communication Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 278
	Supported Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 278
	Supported Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 279
	Supported Internet Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 279
	Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . 280
Appendix B	Tape Alert Flag Descriptions	281
Appendix C	Disposal of Electrical and Electronic Equipment	291

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Contents

Glossary	293
Index	303

xii	Quantum Scalar i40 and Scalar i80 User’s Guide

Figures

Figure 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Figure 2 Scalar i40 Internal Layout and Magazine Slot

Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Figure 3 Scalar i80 Internal Layout and Magazine Slot

Location Coordinates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Figure 4 Scalar i40 Back Panel Components . . . . . . . . . . . . . . . . . . . 9 Figure 5 Scalar i80 Back Panel Components . . . . . . . . . . . . . . . . . . . 9 Figure 6 Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Figure 7 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . . 16 Figure 8 Operator Panel User Interface - Home Screen . . . . . . . . . . 18 Figure 9 Using the Buttons to Set the Date and Time. . . . . . . . . . . 22 Figure 10 Web Client User Interface - Home Page . . . . . . . . . . . . . . 24 Figure 11 Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Figure 12 Web Client Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Figure 13 Shutdown in Progress Message . . . . . . . . . . . . . . . . . . . 104 Figure 14 Ready to Power Down Message . . . . . . . . . . . . . . . . . . . 105 Figure 15 Ready to Power Down Message . . . . . . . . . . . . . . . . . . . 105 Figure 16 Series of Restart Messages . . . . . . . . . . . . . . . . . . . . . . . 106 Figure 17 I/E Station Unlocked Message. . . . . . . . . . . . . . . . . . . . . 110

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Figures

Figure 18 Magazine Unlocked Message . . . . . . . . . . . . . . . . . . . . . 112

Figure 19 Magazine Release Latch Access . . . . . . . . . . . . . . . . . . . 114

Figure 20 Saving and E-mailing the Report Data . . . . . . . . . . . . . . 156

Figure 21 Template and Report Data Functions . . . . . . . . . . . . . . . 157

Figure 22 Reinstalled Components . . . . . . . . . . . . . . . . . . . . . . . . . 172

Figure 23 Rack Mount Shelf Depth Requirements . . . . . . . . . . . . . 176

Figure 24 Assembling the Left and Right Rack Mount Shelves . . . . 177

Figure 25 Rail Adapter Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Figure 26 Assembling the Left-Hand Rack Mount Shelf . . . . . . . . . 179

Figure 27 Installing the Rack Mount Shelves . . . . . . . . . . . . . . . . . 181

Figure 28 Tightening the Rack Mount Shelves . . . . . . . . . . . . . . . . 182

Figure 29 Location for Installing the Clip Nut or Cage Nut . . . . . . . 184

Figure 30 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 185

Figure 31 Securing the Scalar i40 and Scalar i80 in the Rack . . . . . 186

Figure 32 Desktop Kit, Scalar i40 and Scalar i80. . . . . . . . . . . . . . . 188

Figure 33 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 191

Figure 34 Location of Rubber Feet on Bottom of Library . . . . . . . . 192

Figure 35 Installing the side panels . . . . . . . . . . . . . . . . . . . . . . . . 194

Figure 36 Installing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . 195

Figure 37 Bezel Screw Locations on Bottom of Library . . . . . . . . . . 198

Figure 38 Bezel Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Figure 39 Scalar i80 Pull/Push Locations . . . . . . . . . . . . . . . . . . . . . 200

Figure 40 Components to Remove . . . . . . . . . . . . . . . . . . . . . . . . . 204

Figure 41 Removing the Robot Restraint . . . . . . . . . . . . . . . . . . . . 205

Figure 42 Restraining the Robot. . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Figure 43 Reinstalled Components . . . . . . . . . . . . . . . . . . . . . . . . . 210

Figure 44 Filler Plates Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Figure 45 Magazine Release Latch Access Holes. . . . . . . . . . . . . . . 215

Figure 46 Proper Orientation (Right-Side Magazine) . . . . . . . . . . . 216

xiv	Quantum Scalar i40 and Scalar i80 User’s Guide

Figures

Figure 47 Removing/Installing the Magazine Bezel. . . . . . . . . . . . . 217 Figure 48 Single Power Supply System . . . . . . . . . . . . . . . . . . . . . . 219 Figure 49 Redundant Power Supply System . . . . . . . . . . . . . . . . . . 219 Figure 50 Ethernet Port Locations on the SCB . . . . . . . . . . . . . . . . 224

Figure 51 Acceptable Installation Locations for Full-Height

Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Figure 52 Installing a Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Figure 53 Restraining the Robot. . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Figure 54 Scalar i40 Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Figure 55 Scalar i80 Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Figure 56 Front Panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Figure 57 System Control Board LEDs. . . . . . . . . . . . . . . . . . . . . . . 253 Figure 58 Fibre Channel Tape Drive LEDs . . . . . . . . . . . . . . . . . . . . 255 Figure 59 Power Supply LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Quantum Scalar i40 and Scalar i80 User’s Guide

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Figures

xvi	Quantum Scalar i40 and Scalar i80 User’s Guide

Tables

Table 1 Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Table 2 Operator Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . 18 Table 3 Web Client Screen Elements . . . . . . . . . . . . . . . . . . . . . . . 25 Table 4 Fibre Channel Tape Drive Configurable Settings . . . . . . . . 59 Table 5 Base Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 Table 6 Library Installed in a Desktop Kit . . . . . . . . . . . . . . . . . . 274 Table 7 Tape Alert Flag Severity Codes . . . . . . . . . . . . . . . . . . . . 281 Table 8 Tape Alert Flag Descriptions . . . . . . . . . . . . . . . . . . . . . . 282

Quantum Scalar i40 and Scalar i80 User’s Guide

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Tables

xviii

Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

This manual introduces the Quantum Scalar® i40 and Scalar i80 and discusses:

•System operations

•Configuration

•Web and operator panel interface

•Installation and replacement

•Basic troubleshooting

Audience	This manual is written for Scalar i40 and Scalar i80 operators, system
	administrators, and field service engineers.

Document Organization Following is a brief description of chapter contents.

•Chapter 1, Description provides a physical description of the library, its components, and major features.

•Chapter 2, Unpacking the Library describes how to prepare a space and unpack the library.

•Chapter 3, Understanding the User Interface describes the appearance and function of the operator panel and Web client.

Quantum Scalar i40 and Scalar i80 User’s Guide

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Preface

•Chapter 4, Configuring the Library provides instruction and description for all the configurable features of the library.

•Chapter 5, Performing Library Operations explains how to run the library from the operator panel and Web client.

•Chapter 6, Getting Information About the Library describes all of the reporting features on the library.

•Chapter 7, Updating Firmware describes how to upgrade library firmware and install and autolevel tape drive firmware.

•Chapter 8, Installing, Removing, and Replacing Components provides detailed instruction on how to install, remove, and replace all the physical components of the library.

•Chapter 9, Troubleshooting describes the library’s troubleshooting tools, including diagnostic tickets, LEDs, and tests.

•Chapter 10, Working With Cartridges and Barcodes provides basic information about how to label and care for media used in the library.

•Appendix A, Specifications provides physical, environmental, power, and other specifications about the library, tape drives, and media.

•Appendix B, Tape Alert Flag Descriptions lists all the Tape Alerts you may encounter in a diagnostic ticket.

•Appendix C, Disposal of Electrical and Electronic Equipment provides information on disposing and recycling.

The document concludes with a glossary and index.

Notational Conventions This manual uses the following conventions:

Convention	Example
File and directory names, menu	/data/upload
commands, button names, and
window names are shown in bold
font.
Menu names separated by arrows	Utilities > Firmware
indicate a sequence of menus to be
navigated.

xx	Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

The following formats indicate important information:

Note: Note emphasizes important information related to the main

		topic.
		Caution: Caution indicates potential hazards to equipment or data.
		WARNING: Warning indicates potential hazards to personal safety.
		• Right side of the system — Refers to the right side as you face the
		component being described.
		• Left side of the system — Refers to the left side as you face the
		component being described.
Product Safety		Quantum will not be held liable for damage arising from unauthorized
Statements		use of the product. The user assumes all risk in this aspect.
		This unit is engineered and manufactured to meet all safety and
		regulatory requirements. Be aware that improper use may result in
		bodily injury, damage to the equipment, or interference with other
		equipment.
		The System, Safety, and Regulatory Information Guide is located on the
		Scalar i40 and Scalar i80 documentation and training CD.
		WARNING: Before operating this product, read all instructions and
		warnings in this document and in the System, Safety, and
		Regulatory Information Guide.

Quantum Scalar i40 and Scalar i80 User’s Guide

xxi

Preface

xxii	Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

Related Documents		The following Quantum documents are also available for Scalar i40 and
		Scalar i80 systems:
		Document
		No.		Document Title
		6-66546-xx		Scalar i40 and Scalar i80 Quick Start Guide
		6-66547-xx		Scalar i40 and Scalar i80 Release Notes
		6-00618-xx		System, Safety, and Regulatory Information
		6-66773-xx		Scalar i40 and Scalar i80 Basic SNMP Reference
				Guide
		6-00423-xx		Quantum Intelligent Libraries SCSI Reference Guide
		6-01317-xx		Quantum Intelligent Libraries SMI-S Reference
				Guide
		For the most up to date product information and documentation, see:
		http://www.quantum.com/ServiceandSupport/Index.aspx
		SCSI-2 Specification
		The SCSI-2 communications specification is the proposed American
		National Standard for information systems, dated March 9, 1990.
		Copies may be obtained from:
		Global Engineering Documents
		15 Inverness Way, East
		Englewood, CO 80112
		[phone] or [phone]

Quantum Scalar i40 and Scalar i80 User’s Guide

xxiii

Preface

Contacts

Getting More Information or Help

Quantum company contacts are listed below.

Quantum Corporate Headquarters

To order documentation on the Scalar i40 or Scalar i80 or other products, contact:

Quantum Corporation (Corporate Headquarters)

1650 Technology Drive, Suite 700 San Jose, CA 95110-1382

Technical Publications

To comment on existing documentation send e-mail to: [e-mail]

Quantum Home Page

Visit the Quantum home page at:

http://www.quantum.com

StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and diagnostics technologies with crossenvironment, multi-vendor expertise to resolve backup issues faster and at lower cost.

Accelerate service issue resolution with these exclusive Quantum StorageCare services:

•Service and Support Web site – Register products, license software, browse Quantum Learning courses, check backup software and operating system support, and locate manuals, FAQs, firmware downloads, product updates and more in one convenient location. Benefit today at:

http://www.quantum.com/ServiceandSupport/Index.aspx

•Telephone Support – Find contact information for your location at:

http://www.quantum.com/ServiceandSupport/Contacts/ ProductSelect/Index.aspx

xxiv	Quantum Scalar i40 and Scalar i80 User’s Guide

Preface

• eSupport – Submit online service requests, update contact information, add attachments, and receive status updates via e-mail. Online Service accounts are free from Quantum. That account can also be used to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Sign up today at:

http://www.quantum.com/osr

• StorageCare Guardian – Securely links Quantum hardware and the diagnostic data from the surrounding storage ecosystem to Quantum's Global Services Team for faster, more precise root cause diagnosis. StorageCare Guardian is simple to set up through the internet and provides secure, two-way communications with Quantum’s Secure Service Center. More StorageCare Guardian information can be found at:

http://www.quantum.com/ServiceandSupport/Services/ GuardianInformation/Index.aspx

• Quantum Vision – Quantum Vision software enables simplified

	monitoring and reporting of Quantum DXi disk-based systems and
	Scalar tape libraries. Especially powerful for customers with multiple
	disk systems or a combination of Quantum disk and tape libraries
	working together, Vision puts you in control to make better
	decisions that will prevent issues, manage resources efficiently, and
	improve uptime. Vision can aggregate data across multiple systems,
	provide system status, and display trend information all from a
	single console. More quantum Vision information can be found at:
	http://www.quantum.com/Products/Software/QuantumVision/
	Index.aspx
	For further assistance, or if training is desired, contact Quantum
	Customer Support Center:
Worldwide End-User	For more information on the Quantum Worldwide End-User Standard
Product Warranty	Limited Product Warranty:
	http://www.quantum.com/pdf/QuantumWarranty.pdf

Quantum Scalar i40 and Scalar i80 User’s Guide

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Preface

xxvi	Quantum Scalar i40 and Scalar i80 User’s Guide

Chapter 1

Description

This chapter covers the layout and basic functionality of the library, including:

•Overview

•Library Components

•Standard Features

•Licensable Features

Overview

The Scalar i40 and i80 tape libraries automate the retrieval, storage, and management of tape cartridges. Tape cartridges are stored in the library and mounted and dismounted from tape drives using firmware running on the library or software running on the host systems.

See Appendix A, Specifications for library capacity and a list of tape drives and media supported by the Scalar i40 and Scalar i80 libraries.

Quantum Scalar i40 and Scalar i80 User’s Guide

1

Chapter 1: Description

Library Components

Library Components

Front Panel

Figure 1 Front Panel

Figure 1 illustrates the features of the operator panel. The picture shows the Scalar i40, but the features are the same on the Scalar i80. These features are described in Table 1.

Operator panel screen

Navigation/selection buttons

Ticket indicator LED

Power-on LED

Power button

Table 1 Front Panel Features
		Feature	Description
		Operator	The operator panel displays library status
		panel screen	information and allows you to access the library
			menus. These menus allow you to view or change
			the library settings and run diagnostic tests. For
			more information, see Operator Panel on page 17.

2	Quantum Scalar i40 and Scalar i80 User’s Guide

Robotic System and

Barcode Scanner

	Chapter 1: Description
	Library Components
Feature	Description
Four naviga-	These buttons, in combination with the operator
tion/selection	panel display, are used to scroll through screens and
buttons	select options or commands. The functionality of
	these buttons changes depending on the currently
	displayed operator panel screen.
Ticket indica-	Indicates whether a diagnostic ticket exists on the
tor LED	library. See Front Panel LEDs on page 252 and About
	Diagnostic Tickets on page 244 for more informa-
	tion.
Power-on LED	Indicates whether library power is on or off. See
	Front Panel LEDs on page 252 for more information.
Power button	Turns the library on or off.
	Turning off the library using the power button turns
	off the robot and operator panel, but power still
	runs to the power supplies. See Shutting Down,
	Restarting, Turning Off, and Removing Power on
	page 103 for instructions on how to shut down the
	library safely.

The robotic system identifies and moves the cartridges between the storage slots, tape drives, and the I/E station. The robotic arm (picker) has picker fingers that enable it to grab tape cartridges and move them into and out of slots and tape drives.

A barcode scanner is attached to the library’s robotic hand. This barcode scanner automatically identifies the slots and cartridges in the library, if the cartridges are fitted with acceptable barcode labels.

Each tape cartridge must contain a unique, matching-readable barcode that the barcode scanner reads during the inventory process. During the inventory process, the barcode scanner reads the barcode labels on the tape cartridges and empty slots to identify the types of tape cartridges that are installed in the library.

Tape cartridges cannot have duplicate barcode labels. This barcode identifies the cartridge. The library stores the physical location of the tape cartridge in an inventory database. All library or host requests typically reference the location of the tape cartridges based on this

Quantum Scalar i40 and Scalar i80 User’s Guide

3

Chapter 1: Description

Library Components

	barcode number. Barcode labels are mandatory and must adhere to
	specific standards. For more information on barcodes, see Chapter 10,
	Working With Cartridges and Barcodes.
	Robots can only be replaced by a Quantum Support technician.
Magazines	Magazines are removable and contain storage and import/export
	station slots for cartridges. Each magazine has 20 slots, arranged in four
	columns of five slots each. The Scalar i40 contains two magazines; the
	Scalar i80 contains four. The right magazines provide up to five slots
	each for use as an import/export (I/E) station. For more information on
	I/E stations, see Configuring I/E Station Slots on page 56.
	The library will run if one or more magazines is open or removed;
	however, it runs at reduced speed. The library will not move a cartridge
	to an open or removed magazine, but it will move a cartridge to any of
	the other installed magazines.
	You can open the magazines using library software or manually. For
	information, see Releasing Magazines on page 111.
	For information on removing and replacing magazines, see Removing
	and Replacing a Magazine on page 213.
	Magazine Slot Location Coordinates
	Each slot in the installed magazine is numbered with location
	coordinates. The library location coordinate contains three digits as
	follows: [Magazine],[Column],[Slot]. Figure 2 and Figure 3 show the
	magazines and list all of the location coordinates.
	• Magazine — Library magazine level is represented by the first digit
	of a library coordinate. In a Scalar i40, there is only one level of
	magazine. The coordinate is always zero. In a Scalar i80 library, the
	bottom magazines are indicated by a zero; the top magazines are
	indicated by the number 1.
	• Column — A storage column is a group of slots arranged vertically
	in the library. Columns are represented by the second digit of a
	library coordinate. Columns are identified relative to the front left of
	the library. The column in the front left of the library is number 1.
	The column numbering continues around the library in a clockwise
	direction. The I/E station column is always number 8.

4	Quantum Scalar i40 and Scalar i80 User’s Guide