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nokia
CONNECTING PEOPLE |
PAGE 1 (26) |
Approved 1.0 |
Nokia Mobile Phones Customer Care EMEA |
|
MWy |
Technical Services, Repair Concepts |
Confidential |
08.12.2003 |
nokia
7600
NMM-3
Transceiver Features
• |
WCDMA/900/1800 |
• |
65.536 color display |
• |
MP3 music player |
• |
Xpress-on™ sleeves |
• |
VGA camera 640x480 |
• |
Infrared, Bluetooth, USB |
• |
29MB dynamic memory |
• |
XHTML Browser |
• |
WAP 2.0 |
• 3GPP video streaming (network depending)
Transceiver with BL-5C Li-ion 850mAh battery pack
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Talk time |
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Standby |
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Note |
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Up to 3h-4h GSM |
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Up to 7 days- |
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Depends |
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on network |
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Up to 1.8 - 2.9h WCDMA |
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12.5 days |
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parameters |
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SERVICE MANUAL
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Mobile Phones.
Service Manual 7600 Level 1&2 |
Copyright 2003 © Nokia Corporation |
nokia
CONNECTING PEOPLE |
PAGE 2 (26) |
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Nokia Mobile Phones Customer Care EMEA |
|
MWy |
Technical Services, Repair Concepts |
Confidential |
08.12.2003 |
TABLE OF CONTENT
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Page |
1. |
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INTRODUCTION ...................................................................................................................................... |
3 |
2. |
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GENERAL REPAIR INFORMATION ................................................................................................... |
4 |
3. |
PATHFINDER FOR WORKSHOP STAFF............................................................................................ |
5 |
|
4. |
EXPLODED VIEW AND COMPONENT DISPOSAL.......................................................................... |
6 |
|
5. |
|
SPARE PARTS LIST................................................................................................................................. |
7 |
6. |
|
SERVICE TOOLS.................................................................................................................................... |
10 |
7. |
|
SW-UPDATE ............................................................................................................................................ |
12 |
8. |
DISASSEMBLY INSTRUCTIONS (ALSO SEE THE VIDEO CLIPS ON CARE POINT)............ |
13 |
|
9. |
LEGEND FOR QUICK TROUBLE SHOOTER .................................................................................. |
17 |
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10. |
QUICK TROUBLE SHOOTER PART 1 .......................................................................................... |
18 |
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11. |
QUICK TROUBLE SHOOTER PART 2 .......................................................................................... |
19 |
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12. |
QUICK TROUBLE SHOOTER PART 3 .......................................................................................... |
20 |
|
13. |
INFRARED GONOGO TEST ............................................................................................................ |
21 |
|
14. |
CAMERA GONOGO TEST................................................................................................................ |
22 |
|
15. |
GONOGO TEST .................................................................................................................................. |
23 |
|
16. |
BATTERY TEST.................................................................................................................................. |
23 |
|
17. |
SERVICE NOTES................................................................................................................................ |
24 |
|
18. |
FORWARDING OF REPAIRS TO SERVICE LEVEL 3 OR 4 SUPPLIERS............................... |
25 |
|
19. |
ESD PROTECTION REQUIREMENTS........................................................................................... |
26 |
|
CHANGE HISTORY
Status |
Version No. |
Date |
Comments |
Draft |
0.1 |
17.11.2003 |
Initial draft |
Approved |
1.0 |
08.12.2003 |
approval |
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Service Manual 7600 Level 1&2 |
Copyright 2003 © Nokia Corporation |
nokia
CONNECTING PEOPLE |
PAGE 3 (26) |
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Nokia Mobile Phones Customer Care EMEA |
|
MWy |
Technical Services, Repair Concepts |
Confidential |
08.12.2003 |
1. INTRODUCTION
The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 7600. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service partners, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify Nokia using the address below:
mailto:cc-ts-rc.documentation@nokia.com
Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:
Warnings:
1.CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2.THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
3.OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1.Servicing and alignment must be undertaken by qualified personnel only.
2.Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3.Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4.Use only approved components as specified in the parts list.
5.Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly.
6.All PC’s used with NMP Service Software for this produce must be bios and operating system
”Year 2000 Compliant”.
Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Supplier has to take care of all precautions, which are mentioned in the service level related “Service Partner Requirements”, available on Nokia Partner Web Site. Also see ESD Protection Requirements in this Service Manual.
Service Manual 7600 Level 1&2 |
Copyright 2003 © Nokia Corporation |
nokia
CONNECTING PEOPLE |
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|
MWy |
Technical Services, Repair Concepts |
Confidential |
08.12.2003 |
2. GENERAL REPAIR INFORMATION
IN THIS SECTION THE TECHNICIAN WILL GET SOME GENERAL HINTS HOW TO CARRY OUT REPAIRS:
oTo familiarize oneself with Nokia 7600 read the tutorials or user guide on www.nokia.com -->Support--> Phones, by selecting the Phone Model.
oBefore starting the repair you must take care of ESD precautions like being in your ESD Protected Area and connecting your wristband.
o Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a film to avoid dust and scratches.
oWhen cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a glass fiber pencil because it scratches the surface and will lead later on to corrosion.
oMechanical parts (except shielding lids), which didn’t repair the failure, can be reused, if they are not soldered.
o When removing the shielding lids make sure to replace them with new ones, otherwise the highfrequency leakage can have an influence on the device.
o Use always original Nokia spare parts.
oCheck the soldering joints of the parts which are concerned regarding the indicated error (e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only).
o Remove redundant soldering flux after repair.
oMeet the torque requirements when assembling the unit (see also the document “torques for transceiver assembly” on Nokia Partner Web Site).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains about charger function, please test the phone with your own charger to be sure if phone or charger causes the malfunction.
o When doing the Faultlogger entries, always note the Item code, which caused the malfunction. Also, fill in the appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.
These mention Service Bulletins have to be followed:
General |
|
SB-065 |
Modified GSM phones |
SB-089: |
Don’t try to repair prototypes (indicated on Type Label). |
SB-107: |
Be sure that you have minimum hardware requirements in place. |
SB-115: |
Handling of liquid damages. |
SB-121: |
Return the defective part, if one of your service tools causes malfunction. |
SB-124 |
Service Policy for packaging serviced products |
SB-131: |
Check these guidelines when refurbishing products. |
SB-132 |
Golden Phone Process |
SB-135: |
Original Nokia Accessories |
SB-148: |
Improvements to Faultlog Reporting Tool |
SB-156: |
Packing Material |
SB-163: |
Service handling of PWBs and PCBs during repair process |
SB-164: |
New barcode for future products |
SB-165: |
NMP Global Symptom Codes |
SB-167: |
NMP Global Fault Codes (Level 1&2) |
SB-203: |
New structure of General Bulletins |
Service Tools |
|
SB-011: |
NMP Standard Toolkit |
Spare Parts |
|
SB-004: |
New swap phone cartons |
SB-005 |
Minimum order values for spare part orders |
Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.
Service Manual 7600 Level 1&2 |
Copyright 2003 © Nokia Corporation |
nokia
CONNECTING PEOPLE |
PAGE 5 (26) |
Approved 1.0 |
Nokia Mobile Phones Customer Care EMEA |
|
MWy |
Technical Services, Repair Concepts |
Confidential |
08.12.2003 |
3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which have to be followed.
Main documentation database is Nokia Partner Website, which refers also to Nokia Care Point with the purpose of serving different multimedia content, like video clips or interactive tutorials.
Nokia Partner Web Site |
Nokia Care Point (access through Partner Web Site) |
Nokia Partner Web Site for EMEA region is the most important |
Nokia Care Point is repair support and training channel for Nokia |
document database for all service suppliers (level 1-4). All |
service suppliers (mainly for service levels 1 and 2). By providing |
service relevant information like e.g. Service Manuals, Service |
visual and easy to learn support and training material, such as |
Bulletins or general instructions are available. Content is |
illustrative repair videos, troubleshooting with pictures, product |
restricted according your access level. To be kept up-to-date |
information and general repair information, Nokia Care Point |
also concerning newest software updates, a daily check of |
offers user-friendly channel for service partners to learn technical |
“latest updates in support library” is needed. |
issues. |
It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest Updates in support Library”). Every new information has to be processed and implemented as soon as possible.
When logged into PWS you can also find needed information to different headlines respectively tools
like:
Downloads
Support Library
Accessories Battery Tester Common Software Flashing Tools
General --> Instructions GoNoGo Tester
Service Tools
Tester Support Wintesla
Products (Service Manuals, Service Bulletins)
To spare server bandwidth it is recommended to download newest version of huge files like videos, Phoenix packages or Service Manuals only once and distribute it internally for further use.
Service Manual 7600 Level 1&2 |
Copyright 2003 © Nokia Corporation |
nokia
CONNECTING PEOPLE |
PAGE 6 (26) |
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|
MWy |
Technical Services, Repair Concepts |
Confidential |
08.12.2003 |
4. EXPLODED VIEW AND COMPONENT DISPOSAL
Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories.
Description: See corresponding ITEM/CIRCUIT REF of the SPL (Spare Parts List)
Service Manual 7600 Level 1&2 |
Copyright 2003 © Nokia Corporation |
nokia
CONNECTING PEOPLE |
PAGE 7 (26) |
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Nokia Mobile Phones Customer Care EMEA |
|
MWy |
Technical Services, Repair Concepts |
Confidential |
08.12.2003 |
5. SPARE PARTS LIST
MECHANICAL PARTS
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ITEM/ |
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CIRCUIT |
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QTY |
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PART NO |
PART NAME |
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REF. |
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1 |
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XXXXXXX |
A-COVER MODULE |
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I001 |
1 |
- |
A-COVER |
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I002 |
1 |
- |
KEYMAT |
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I003 |
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1 |
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XXXXXXX |
SLEEVE RH |
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I004 |
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1 |
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XXXXXXX |
SLEEVE LH |
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I005 |
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1 |
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9470311 |
CORNER PIECE |
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I006 |
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6 |
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6150903 |
SCREWS M1.6 X 9 |
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I007 |
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1 |
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9460507 |
KEYMAT LIGHTGUIDE |
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I008 |
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1 |
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9790781 |
KEYMAT MODULE |
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I009 |
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1 |
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4850289 |
LCD MODULE |
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I010 |
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1 |
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5140251 |
EARPIECE |
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1 |
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9470365 |
UI PWB ASSY |
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I011 |
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1 |
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- |
DOMESHEET |
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I012 |
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1 |
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- |
UI PWB |
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I013 |
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1 |
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9511079 |
ENGINE SHIELD |
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I014 |
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1 |
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- |
SYSTEM MODULE ME8 |
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I015 |
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1 |
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4858009 |
CAMERA MODULE |
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I016 |
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1 |
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5140263 |
MICROPHONE |
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I017 |
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1 |
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0660271 |
WCDMA ANTENNA |
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I018 |
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1 |
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9460496 |
IR WINDOW |
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I019 |
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1 |
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9460495 |
VOLUME/VOICE KEY |
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I020 |
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1 |
|
9460493 |
POWER KEY |
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I021 |
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1 |
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9460579 |
CAMERA SHUTTER KEY |
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I022 |
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1 |
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5400243 |
DC JACK |
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I023 |
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1 |
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0680069 |
VIBRA |
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1 |
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- |
B-COVER MODULE |
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I024 |
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1 |
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- |
B-Cover |
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I025 |
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1 |
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9481137 |
CAMERA WINDOW RUBBER GASKET |
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I026 |
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1 |
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7520043 |
CAMERA WINDOW ADHESIVE |
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I027 |
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1 |
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9470314 |
CAMERA WINDOW |
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I028 |
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1 |
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6150905 |
SCREW M1.6 X 3.3 |
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1 |
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0660270 |
GSM ANTENNA INTERNAL |
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I029 |
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1 |
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5140253 |
HANDSFREE SPEAKER |
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I030 |
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1 |
|
- |
ANTENNA MOULDING |
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I031 |
|
1 |
|
- |
GSM ANTENNA |
|
Service Manual 7600 Level 1&2 |
Copyright 2003 © Nokia Corporation |
||||||
nokia
CONNECTING PEOPLE |
|
PAGE 8 (26) |
Approved 1.0 |
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Nokia Mobile Phones Customer Care EMEA |
|
MWy |
||||
Technical Services, Repair Concepts |
Confidential |
08.12.2003 |
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ITEM/ |
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CIRCUIT |
QTY |
PART NO |
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PART NAME |
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REF. |
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I032 |
1 |
XXXXXXX |
D-COVER |
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I033 |
1 |
- |
TYPE LABEL |
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I034 |
1 |
XXXXXXX |
C-COVER |
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SOLDERING COMPONENTS ONLY FOR LEVEL 2
ITEM/ |
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CIRCUIT |
QTY |
PART NO |
PART NAME |
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REF. |
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|
B253 |
1 |
4700135 |
CELL CAPACITOR |
|
F400 |
1 |
5119019 |
SM FUSE F 1.5A 32V |
|
S100 |
1 |
5209001 |
SM SW TACT SPST SIDE KEY |
(CAMERA SWITCH) |
S400 |
1 |
5209001 |
SM SW TACT SPST SIDE KEY |
(POWER-ON) |
S401 |
1 |
5209001 |
SM SW TACT SPST SIDE KEY |
(VOICE-REC.) |
S402 |
1 |
5209001 |
SM SW TACT SPST SIDE KEY |
(VOLUME KEY) |
S403 |
1 |
5209001 |
SM SW TACT SPST SIDE KEY |
(VOLUME KEY) |
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VARIANT PARTS
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ITEM/ |
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CIRCUIT |
QTY |
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PART NO |
PART NAME |
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REF. |
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1 |
9458722 |
A-COVER MODULE WHITE |
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I001 |
1 |
- |
A-COVER |
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I002 |
1 |
- |
KEYMAT LATIN |
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1 |
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9458935 |
A-COVER MODULE GREY |
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I001 |
1 |
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- |
A-COVER |
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I002 |
1 |
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- |
KEYMAT LATIN |
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1 |
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9459124 |
A-COVER MODULE WHITE |
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I001 |
1 |
|
- |
A-COVER |
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I002 |
1 |
|
- |
KEYMAT CYRILLIC |
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1 |
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9459134 |
A-COVER MODULE GREY |
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I001 |
1 |
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- |
A-COVER |
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I002 |
1 |
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- |
KEYMAT CYRILLIC |
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1 |
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9459123 |
A-COVER MODULE WHITE |
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I001 |
1 |
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- |
A-COVER |
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I002 |
1 |
|
- |
KEYMAT GREEK |
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Service Manual 7600 Level 1&2 |
Copyright 2003 © Nokia Corporation |
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