Nokia 6260, RM-25 Service Manual

0 (0)

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NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 03.09.2004

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6260

RM-25

Transceiver characteristics:

• Integrated digital VGA camera

• Mobile email and VPN client

• Quickword and Quickpoint for viewing documents

• HTML Internet browser

• Bluetooth wireless technology

• Infrared

• FM radio and MP3 player

• Push-to-talk with dedicated side key

• Tri-band operation for networks on five continents

• A number of Try and Buy applications preloaded on the

MMC memory card

Transceiver with BL-4C 760mAh Li-Ion battery pack

Talk time Standby Note

2 hours-4 hours 4 days-6 days

Environmental characteristics:

• Lead-free soldered

• RoHS compliant (Restriction on Hazardous Substances,

2002/95/EC)

Depends on

parameters

network

SERVICE MANUAL

Service Level 1&2

Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Corporation. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Corporation. This material also contains confidential information, which may not be disclosed to others without the prior written consent of Nokia Corporation.

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CONNECTING PEOPLE

NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 03.09.2004

TABLE OF CONTENT

1. INTRODUCTION...................................................................................................................................................................................3

2. GENERAL REPAIR INFORMATION .....................................................................................................................................................4

3. PATHFINDER FOR WORKSHOP STAFF.............................................................................................................................................5

4. EXPLODED VIEW AND COMPONENT DISPOSAL.............................................................................................................................6

5. SPARE PARTS LIST..............................................................................................................................................................................7

6. SERVICE TOOLS....................................................................................................................................................................................8

7. SW-UPDATE...................................................................................................................................................................................... 10

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Page

8. DISASSEMBLY INSTRUCTIONS LOWER BLOCK (ALSO SEE THE VIDEO CLIPS ON CARE POINT)........................................... 11

9. DISASSEMBLY INSTRUCTIONS UPPER BLOCK (ALSO SEE THE VIDEO CLIPS ON CARE POINT)............................................ 14

10. UI FLEX ASSY EXCHANGE INSTRUCTIONS ............................................................................................................................... 16

11. LEGEND FOR QUICK TROUBLE SHOOTER................................................................................................................................. 17

12. QUICK TROUBLE SHOOTER PART 1.......................................................................................................................................... 18

13. QUICK TROUBLE SHOOTER PART 2.......................................................................................................................................... 19

14. CAMERA GONOGO TEST ............................................................................................................................................................. 20

15. BLUETOOTH & INFRARED TEST................................................................................................................................................ 21

16. GONOGO TEST ............................................................................................................................................................................. 22

17. BATTERY TEST............................................................................................................................................................................. 22

18. FOR FORWARDING OF REPAIRS ............................................................................................................................................... 23

19. ESD PROTECTION REQUIREMENTS........................................................................................................................................... 24

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 09.08.2004 Initial draft

Approved 1.0 03.09.2004 Environmental characteristics added

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CONNECTING PEOPLE

NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 03.09.2004

1. INTRODUCTION

The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia products. This Service Manual is to be used only by authorized Nokia service suppliers, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g. Service Bulletins) for service suppliers, follow these regularly and comply with the given instructions.

While every endeavor has been made to ensure the accuracy of this document, some errors may exist.

If you find any errors or if you have further suggestions, please notify Nokia using the address below:

mailto:cc-ts-rc.documentation@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so watch always out for the newest version.

Warnings and Cautions

Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE

1. MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN

2. POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH

3. THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

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Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Supplier has to take care of all precautions, which are mentioned in the service level related “Service Partner Requirements”, available on Nokia Partner Web Site. Also see ESD Protection Requirements in this Service Manual.

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NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 03.09.2004

2. GENERAL REPAIR INFORMATION

In this section the technician will get some general hints how to carry out repairs:

To familiarize oneself with Nokia product read the tutorials or user guide on www.nokia.com -->Support--> Phones, by selecting the Phone Model.

Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and connecting your wristband.

Use gloves to avoid corrosion and fingerprints.

o Protect windows and displays with a film to avoid dust and scratches. o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a

glass fiber pencil because it scratches the surface and will lead later on to corrosion.

o Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they

are not soldered.

o When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency

leakage can have an influence on the device. Always use original Nokia spare parts. Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered connectors or switches) and resolder them if necessary (Level 2 only). Remove redundant soldering flux after repair.

o Meet the torque requirements when assembling the unit (see also the document “torques for transceiver

assembly” on Nokia Partner Web Site).

o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains

about charger function, please test the phone with your own charger to be sure if phone or charger causes the malfunction.

o When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the

appropriate part code from the assembly, if needed.

o Please be aware that some malfunctions could be software related and solved by an update.

o There are several documents available on PWS/CarePoint, which have to be followed:

o First, take care for the latest content pages of Service Bulletins, which are always available for each folder on

Nokia Partner Web Site. This is also important to recognize, if existing documents have become invalid.

o The service level indicator at the bottom of each document tells the appropriate destination.

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Softwares Service Bulletins etc,…

Use General SB-217 as a reference or overview. Please also check Nokia Partner Web Site (PWS) for latest news and files on a regular basis.

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NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 03.09.2004

3. PATHFINDER FOR WORKSHOP STAFF

In addition to the information in this Service Manual, there are several instructions and information, which have to be followed. Main documentation database is serving different multimedia content, like video clips or interactive tutorials.

Nokia Partner Web Site Nokia Care Point (access through Partner Web Site)

Nokia Partner Web Site for EMEA region is the most importan document database for all service suppliers (level 1-4). All service relevant information like e.g. Service Manuals, Service Bulletins o general instructions are available. Content is restricted according your access level. To be kept up-to-date also concerning newes software updates, a daily check of “latest updates in support library” is needed.

Nokia Partner Website, which refers also to Nokia Care Point with the purpose of

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Nokia Care Point is repair support and training channel for Nokia service suppliers (mainly for service levels 1 and 2). By providing visual and easy to learn support and training material, such as illustrative repair videos, troubleshooting with pictures, product information and general repair information, Nokia Care Point offers user-friendl channel for service suppliers to learn technical issues.

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It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest Updates in support Library”). Every new information has to be processed and implemented as soon as possible. When logged into PWS you can also find needed information in different folder like:

Downloads

Support Library

To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix packages or Service Manuals only once and distribute it internally for further use.

Accessories Battery Tester Common Software Flashing Tools General --> Instructions GoNoGo Tester Service Tools Tester Support Wintesla Products (Service Manuals, Service Bulletins)

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NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 03.09.2004

4. EXPLODED VIEW AND COMPONENT DISPOSAL

Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on PWS.

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NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 03.09.2004

5. SPARE PARTS LIST

Please exchange this page (placeholder) with latest corresponding Service Bulletins (spare parts, SWAP units and service tools) from PWS!

This will ensure, that you are using up-to-date order codes only.

Therefore Service Bulletins have to be checked from PWS on daily basis.

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NMP/CMO Sales and Marketing Customer Care EMEA Technical Services, Repair Concepts CONFIDENTIAL 03.09.2004

6. SERVICE TOOLS

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FLS-4S incl. ACF-8, Driver and User Guide Dongle and flash device incorporated into one package, developed specifically for POS use.

ACF-8 Universal Power Supply is used to power FLS-4S.

Internal Battery BL-4C Inserted under the back cover, this Li-Ion 760mAh battery provides power in a lightweight package.

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Travel Charger ACP-8E (EURO) Travel Charger ACP-8X (UK) Small and lightweight charger for fast charging of your phone battery.

Headset HS-5 An easy and convenient handsfree solution with remote control.

XCS-1 Service Cable is used to connect FLS-4S to SF-27.

SF-27 POS Flash Adapter is used in POS (Point of Sales) environment for software updating. It provides controlled supply voltage and necessary connections between the phone and the Flash Device. It substitutes for the phone’s standard battery during the software update.

SF-27 Test Pins For Flash Adapter SF-27

SS-34 Flex Opening Tool

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