NEC SuperScript 870 User Guide

SUPERSCRIPT™ 870
Online User’s Guide
3
April 1998
1
The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Technologies and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use and sales rights thereto, except to the extent said rights are expressly granted to others.
The NEC Technologies product(s) discussed in this document are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Technologies.
To allow for design and specification improvements, the information in this document is subject to change at any time without notice. Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited.
Microsoft, Windows, Windows 3.1x, Windows 95, Windows 98, PowerPoint, and MS-DOS are registered trademarks of Microsoft Corporation.
Adobe PrintGear®, the Adobe PrintGear® logo, and Memory Booster Technology, are trademarks of Adobe Systems Incorporated.
All other product, service, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective companies or organizations. NEC disclaims any responsibility for specifying which marks are owned by which companies or organizations.
HP, PCL, and LaserJet are trademarks of Hewlett­Packard Company.
Copyright 1998 NEC Technologies, Inc. 1250 N. Arlington Heights Rd. Itasca, IL 60143 All Rights Reserved.
Copyright 1998 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-01, Japan
© NEC Technologies, Inc., 1998.
2
All Rights Reserved.
Table of Contents
870
Chapter 1 Setting Up the Printer
Introduction .................................................................................................................................................................... 10
Selecting a Location for the Printer............................................................................................................................ 11
Printer Dimensions (Front View) ............................................................................................................................... 11
Printer Dimensions ....................................................................................................................................................... 12
Printer Parts .................................................................................................................................................................... 12
Imaging Modules..............................................................................................................................................................................13
Major Parts – Top Cover Open .......................................................................................................................................................14
Printer Operating Environment.................................................................................................................................. 14
Printer Operating Requirements ................................................................................................................................ 14
System Requirements ................................................................................................................................................... 15
Minimum Requirements.............................................................................................................................................. 15
Unpacking the Printer .................................................................................................................................................. 16
Installing the Multi-purpose tray............................................................................................................................... 18
Loading Paper in the Multi-purpose Tray ................................................................................................................ 19
Turning ON the Printer ................................................................................................................................................ 20
Testing the Printer ......................................................................................................................................................... 21
Switching OFF the Printer ........................................................................................................................................... 21
Connecting the Interface Cable .................................................................................................................................. 22
Installing the Face-up Output Tray ............................................................................................................................ 22
Printer Safety.................................................................................................................................................................. 23
Ordering Supplies and Accessories ........................................................................................................................... 24
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Table of Contents
Chapter 2 Using the Operator Panel
Using the Operator Panel............................................................................................................................................. 26
LED Operation ............................................................................................................................................................... 26
Operator Panel Button .................................................................................................................................................. 31
Default Settings ............................................................................................................................................................. 32
Chapter 3 Installing the Software
SuperScript 870 Software
for Windows............................................................................................................................................................. 34
SuperScript 870 Printer Software and Accessories ................................................................................................. 34
Installing and Uninstalling SuperScript 870 Software .......................................................................................... 34
Installation for DOS Software Only ...............................................................................................................................................35
Installation for Windows 95 and Windows 98 .............................................................................................................................35
Installation for Windows 3.1x.........................................................................................................................................................36
Installation for Windows NT ..........................................................................................................................................................36
Uninstalling SuperScript 870 Software for Windows 95 and Windows 98 ..............................................................................37
Uninstalling the SuperScript 870 Software for Windows 3.1x ...................................................................................................38
Uninstalling the SuperScript 870 Software for Windows NT ....................................................................................................38
SuperScript 870 Windows Printer Driver ................................................................................................................. 38
Accessing the SuperScript 870 Windows Printer Driver ............................................................................................................39
Using the SuperScript 870 Windows
Printer Driver ...............................................................................................................................................................................38
Watermark Options ..........................................................................................................................................................................40
2-Sided Printing ................................................................................................................................................................................41
Booklet Printing ................................................................................................................................................................................45
Paper Source Tab............................................................................................................................................................ 46
Destination Tab .............................................................................................................................................................. 49
Image Control Tab ......................................................................................................................................................... 51
Imaging Mode (Advanced Option) ...............................................................................................................................................52
Halftone Features (Advanced Option) ..........................................................................................................................................53
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Table of Contents
Darkness.............................................................................................................................................................................................54
Accessories Tab .............................................................................................................................................................. 54
Advanced Tab ................................................................................................................................................................. 55
Chapter 4 W indows Status Monitor
Introduction .................................................................................................................................................................... 60
What is Printer Status? ................................................................................................................................................. 60
Loading the Status Monitor......................................................................................................................................... 61
Minimized Views .......................................................................................................................................................... 61
Features of Mini-Window View ................................................................................................................................. 62
Features of the Icon View in Windows 3.1 ....................................................................................................................................63
Sound Alerts ......................................................................................................................................................................................63
The Maximized Status Monitor .................................................................................................................................. 64
Accessing the Maximized Status Monitor.....................................................................................................................................64
General Tab ........................................................................................................................................................................................ 64
Change Printer Tab ...........................................................................................................................................................................66
Alerts Tab ...........................................................................................................................................................................................67
Preferences Tab..................................................................................................................................................................................69
Chapter 5 DOS Printing
The DOS Printing Utilities .......................................................................................................................................... 72
Printing from DOS Programs...................................................................................................................................... 72
Installing DOS Software Only ................................................................................................................................... 72
DOS Printer Control Panel .......................................................................................................................................... 73
Main Menu ........................................................................................................................................................................................73
Control Printing Menu.....................................................................................................................................................................74
Change Printer Settings Menu........................................................................................................................................................75
Change LaserJet IIP Emulation Settings........................................................................................................................................77
Print Sample Pages Menu ...............................................................................................................................................................78
Change Status Monitor Settings Menu..........................................................................................................................................78
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Table of Contents
Change Printer Port Menu ..............................................................................................................................................................79
DOS Status Monitor (TSR).......................................................................................................................................... 79
Starting the Status Monitor .............................................................................................................................................................80
Using the DOS Status Monitor .......................................................................................................................................................81
Chapter 6 Using the Printer
Using the Multi-purpose Tray ..................................................................................................................................... 84
Loading Paper into the Multi-purpose Tray .................................................................................................................................84
Loading Envelopes into the
Multi-purpose Tray .................................................................................................................................................. 84
Using the Manual Feed Tray........................................................................................................................................ 85
Loading Paper and Envelopes into the Manual Feed Tray .................................................................................... 85
Loading Transparencies and
Adhesive Labels ...................................................................................................................................................... 86
Transparencies............................................................................................................................................................... 86
Adhesive Labels............................................................................................................................................................ 86
Chapter 7 Printer Options
Printer Options............................................................................................................................................................... 88
The 500-Sheet Cassette.....................................................................................................................................................................88
Loading Paper into the 500-Sheet Cassette ...................................................................................................................................89
Memory Expansion Module (SIMM) ........................................................................................................................ 90
Chapter 8 Maintaining Your Printer
Introduction .................................................................................................................................................................... 96
The Imaging Modules .................................................................................................................................................. 96
Redistributing the Toner ..................................................................................................................................................................96
Replacing the Toner Module ...........................................................................................................................................................98
Replacing the Photoconductor Module.........................................................................................................................................99
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Table of Contents
Cleaning the Printer .................................................................................................................................................... 100
Cleaning the Inside of the Printer ................................................................................................................................................101
Cleaning the Outside of the Printer .............................................................................................................................................103
Relocating the Printer ................................................................................................................................................. 103
Chapter 9 Troubleshooting
Updating your System ................................................................................................................................................ 106
Simple Troubleshooting ............................................................................................................................................. 106
Installation Problems.................................................................................................................................................. 106
About Paper Jams ........................................................................................................................................................ 108
Maintaining Print Quality ......................................................................................................................................... 112
Print Quality Problems............................................................................................................................................... 112
Chapter10 Getting Service and Support
Service and Support .................................................................................................................................................... 118
Warranty Return Process ............................................................................................................................................ 121
SuperScript 870 Printer Limited
Warranty.................................................................................................................................................................. 122
Appendix A Selecting Print Media
Selecting Paper and Media ........................................................................................................................................ 126
Care of Printer Supplies ............................................................................................................................................. 126
Paper Properties ........................................................................................................................................................... 127
Additional Paper for Use in This Printer ....................................................................................................................................127
Paper and Print Media You Should NOT Use in This Printer ............................................................................. 128
Print Areas .......................................................................................................................................................................................128
Preprinted Forms............................................................................................................................................................................129
Heavy Print Stock ...........................................................................................................................................................................129
Envelopes.........................................................................................................................................................................................129
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Table of Contents
Adhesive Labels ..............................................................................................................................................................................130
Transparency Film ..........................................................................................................................................................................131
Appendix B Safety Information
Ozone Emission ........................................................................................................................................................... 134
UL Standards for Ozone ..................................................................................................................................................................134
Employer Responsibilities...............................................................................................................................................................134
Recommendations for Minimizing
Ozone Exposure.........................................................................................................................................................................134
Laser Safety................................................................................................................................................................... 135
CDRH Regulations ...........................................................................................................................................................................135
FCC Statement ..................................................................................................................................................................................135
Appendix C Specifications
Technical Specifications ............................................................................................................................................. 138
Appendix D Status Monitor Icons
Status Monitor Icons ................................................................................................................................................... 141
Index
8
Setting Up the Printer
Overview
This chapter gives you the information you need when you set up your printer, load paper, and begin printing. It includes:
Selecting a location for your printer
Printer dimensions
Location of printer parts
Printer requirements
Unpacking the printer
Getting started and printing a test page
Installing the Face-up output tray
Printer safety
Ordering supplies and accessories
1
9
Chapter 1: Setting Up the Printer
Introduction
Congratulations on your purchase of the NEC SuperScript 870 printer. The SuperScript 870 is designed to offer the best possible combination of print quality and performance in a personal laser printer.
The SuperScript 870 can print 8 pages per minute at 600 dpi resolution. The SuperScript 870 includes special printing features such as proof sheets (N-up printing), booklet printing, manual duplexing, and watermarks. The printer is designed to print on a wide variety of paper sizes and stock, including legal size, executive, A4, envelope, transparencies, labels, and index card. The standard 2 MB of memory can be increased to maximize print performance. The Multi-purpose tray and optional 500-Sheet cassette combine to hold up to 650 sheets of letter size paper.
The SuperScript 870 has been designed to support all major personal computer operating
®
systems, including: DOS, Windows
®
Windows
95, Windows® 98, and Windows NT
3.1x,
®
4.0. Macintosh System 7.x and 8.x are supported with the optional 10/100 Base-T network interface card (NIC). The optional NIC also allows users or workgroups on a TCP/IP, Novell Netware, or Apple EtherTalk network to share
the printer. PCL 4.5 emulation has been provided for DOS and Windows NT 4.0 users. For users of Windows 3.1x, Windows 95/98, or Macintosh System 7.x and 8.x, Adobe PrintGear has been provided.
Your computer and the SuperScript 870 printer communicate bidirectionally to exchange operating status information such as “printing”, “paper out”, or “paper jam.” Messages are reported to you on-screen with the status monitor utility so that you do not have to check the LED display on the Operator panel.
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Chapter 1: Setting Up the Printer
Selecting a Location for the Printer
Follow all space, electrical, and operating environment requirements when selecting a location for your printer.
Printer space requirements
Leave at least 8” of air space between the left side of the printer and the surrounding wall and furniture. Likewise allow 12” of space at the back of the printer and 16” at the top.
Side View of the SuperScript 870
12-1/4" (313mm)
approx.
14-3/4" (372mm)
approx.
13-1/4" (334mm)
Printer Dimensions (Front Vie w)
The illustrations below show standard dimensions for the NEC SuperScript 870 printer.
Caution! Do not block the ventilation fan outlet that is located on the left side of the printer.
Front View of the SuperScript 870
14" (354mm)
9-3/4" (247mm)
approx
5"(125mm)
14-3/4" (371mm)
approx 22-3/5" (573mm)
approx 3-1/4" (77mm)
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Chapter 1: Setting Up the Printer
Printer Dimensions
The following illustration shows standard dimensions for a NEC SuperScript 870 printer with the optional 500-Sheet cassette attached. To order this option see page 24 in this guide.
Side View of the SuperScript 870 printer with optional 500-Sheet cassette
approx.
19-3/4"(372mm)
approx
5"(125mm)
14-3/4"(371mm)
approx 22-3/5"(573mm)
approx.
18-1/4"(334mm)
approx 3-1/4"(77mm)
Printer P arts
Front View
1. Face-up output tray
2. Paper destination switch
Selects the Main or Face-up output tray
3. Main output tray
Holds as many as 80 face-down printed pages
4. Manual feed tray
Doubles as cover for the Multi-purpose tray
5. Multi-purpose tray
Holds up to 150 pieces of paper
6. Main power switch
7. Ventilation fan grill
8. Top cover release button
12
Back View (without Face-up Output Tray Attached)
9. Main output tray extension
Pull out to accommodate longer sized pages
10. Top cover
Open to access the Toner module or to clear paper jams. When closed, the Top cover functions as the Main output tray
11. Rear output slot
Used to print out thicker paper and envelopes
12. AC Power cord socket
13. AC Power cord
14. Parallel port
Provides connection to the computer’s parallel interface connector
15. Operator panel
Used to monitor printer status
Chapter 1: Setting Up the Printer
Imaging Modules
Toner module
The replaceable Toner module that shipped inside your new SuperScript 870 has a 3,000 page capacity at 5% coverage (typical business letter). Two replacement modules are available. The 3,000 page module– NEC part number 20-120 The 6,000 page module–NEC part number 20-122
Photoconductor module
The Photoconductor module contains the electrophotographic (EP) drum. This long-lasting module has an estimated life of 20,000 pages. The NEC part number is 20-125.
For ordering information see page 24.
13
Chapter 1: Setting Up the Printer
Major Parts – Top Cover Open
1. Fuser Unit
Uses heat and pressure to permanently adhere the toner image to the paper before the printer delivers the paper to the output trays.
2. Paper Transport Roller
Moves the paper through the printer.
3. Photoconductor Module Guide Channel
The Photoconductor module fits easily into these channels.
4. Toner Module Guide Channel
Line up the channel with the pins on the Toner module during replacement.
Printer Operating Environment
Install the printer on a level and stable surface.
Install the printer in an area that will have a temperature range of 50˚F to 95˚F (10˚C to 35˚C).
Extreme temperature changes may result in a buildup of condensation inside the printer causing print quality problems and paper jams. If there are wide temperature variations within the printer environment, allow one hour for the printer to stabilize before using it.
Install the printer in an area that has a relative humidity range of 15% to 85% (without condensation).
Install the printer in an area that is shielded from the direct air flow of heaters, air conditioners, or humidifiers.
Install the printer in an area that is shielded from direct sunlight.
Leave adequate space around the printer for ventilation and easy access.
Printer Operating Requirements
Nominal line voltage and frequency— 120VAC@50/60 Hz
14
Maximum power consumption—580 watts
Chapter 1: Setting Up the Printer
System Requirements
The SuperScript 870 printer works with MS-DOS
3.3 or higher, Windows 3.1x (in Enhanced Mode), Windows 95/98, and Windows NT 4.0.
To run the SuperScript 870 software with Windows 3.1x, you will need an IBM-compatible PC with at least a 386SX 16-MHz CPU. This includes all 486-based and most 386-based PCs. To verify if your PC can run in Enhanced Mode, type WIN/3 at the MS-DOS prompt. If your PC cannot run Windows in Enhanced Mode, the system will tell you.
The SuperScript 870 printer can also be run directly from DOS. The printer will automatically invoke PCL emulation mode to process DOS jobs.
A standard PC parallel printer port is required to connect with the SuperScript 870 printer through a high quality bidirectional IEEE 1284 parallel cable (recommended length 6 ft).
Minimum Requirements
To use the SuperScript 870 Windows software, you will need:
Microsoft Windows® 95/98: A 486 or better personal computer with at least 8MB (16 MB for Windows 98) of RAM. (Service Pak 1 or OSR 2 highly recommended for Windows 95.)
®
Windows NT personal computer with at least 16 MB of RAM.
Windows 3.1x: A 386 or better personal computer with at least 4 MB (8 MB recommended) of RAM. (Windows 3.1x must be run in enhanced mode.)
DOS: A 386 or better personal computer with at least 640K of RAM running DOS 3.3 or later.
A CD ROM drive.
4.0: A Pentium® or better
Note: Because of the SuperScript 870’s high speed interface, it is important to use a properly manufactured parallel cable. Use of a poor quality parallel cable may affect your output.
15
Chapter 1: Setting Up the Printer
Unpacking the Printer
Remove the printer from the shipping box and place it on a stable, level surface. The printer weighs approximately 19.5 pounds without any options installed. Use care when removing it from the shipping box.
Check to make sure you received all of the items listed below. If any item is missing or damaged, contact the store where you purchased the printer.
NEC SuperScript 870 Printer
Multi-purpose tray
Face-up output tray
Toner module (inside printer)
Photoconductor module (inside printer)
AC power cord
Quick install foldout
ServiceXpress brochure
User’s guide
SuperScript 870 Solutions CD (Contains driver software and SuperScript 870
On Line User’s Guide.)
Note: It is very important to install the driver software in order for this printer to work properly. Follow the instructions found in Chapter 3 of this user’s guide.
Save the Quick Install, User’s Guide and software for future reference. Save all packing materials (including the shipping carton) in case the printer needs to be repacked.
16
Chapter 1: Setting Up the Printer
After you have removed the printer and accessories from the shipping box, place the printer on a stable surface and remove any packing or tape from the printer and carefully follow the steps below.
1. Press the Top cover release button and lift the Top cover.
2. Remove the tape and packing from inside the printer.
3. Gently lift out the Toner module.
4. Rock the Toner module gently, five or six times, to redistribute the toner.
17
Chapter 1: Setting Up the Printer
5. Holding onto the Toner module’s handle, lower it into the printer, making sure the green and blue markings on the inside of the printer line up with the markings on the Toner module. Gently seat the module, do not use force!
6. Carefully close the Top cover of the printer.
Installing the Multi-purpose tray
Referring to the external printer parts figure on page 12, attach the Multi-purpose tray as shown. (Pull out any visible packing tabs from inside the unit first.)
1. Holding the Multi-purpose tray with both hands use the left and right slots in the printer as guides and gently push the tray in until it cannot be inserted any further.
2. Attach the Multi-purpose tray cover onto the Multi-purpose tray.
18
Loading P aper in the Multi-purpose Tray
A maximum of 150 sheets of 20 lb. paper (common copy paper) can be loaded into the tray at once.
1. Remove the cover from the Multi-purpose tray and open the tray paper guides.
2. Extend and flip up the extension guides (1), then flip up the small Paper stop (2), if you have letter size paper loaded.
Chapter 1: Setting Up the Printer
3. Pull out the Multi-purpose tray extension (3).
4. Center a stack of paper into the Multi-purpose tray. Using both hands, adjust the paper guides to fit snugly against the sides of the paper.
Note: To avoid jams, do not load additional paper until all the paper in the tray has fed through the printer.
19
Chapter 1: Setting Up the Printer
Load paper below this line.
Turning ON the Printer
1. Plug the power cord into the cord socket located on the rear panel of the printer.
Always re-adjust the paper guides when adding a new stack of paper.
Do not overload the Multi-purpose tray! For information on loading various media refer to
Chapter 6, “Using the Printer.”
5. Replace the cover on to the Multi-purpose tray.
20
2. Connect the power cord to a wall outlet or
®
inspected power strip (surge protector)
UL and press the power switch ON [I].
Warning: This printer is intended to be electrically grounded. The NEC Super­Script 870 comes with a three-wire grounding plug—a plug that has a third (grounding) pin. This plug will fit only a grounded AC outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug!
Turning on the printer causes all the LEDs on the Operator panel to light up. In about 20 seconds, only the ON LINE indicator remains lit, showing that the printer is ready to print.
The SuperScript 870 printer automatically enters a power-saving Energy Star compliant sleep mode if it receives no print commands for 30 minutes. Whenever the printer receives a print command while in this power-saving mode, it starts to warm up again and takes about 20 seconds before it is ready to print. For information on how to change this feature see page 57 in this user’s guide.
Testing the Printer
Chapter 1: Setting Up the Printer
indicates there is no existing error condition and no data remaining to be printed.
3. Press the Operator panel button until all lights cycle and the ON LINE light (only) starts flashing. You may then release the button. This will start the test page print operation.
Note: It is best to print the test page on letter or legal sized paper.
Switching OFF the Printer
Switch OFF the printer power by pressing [O] on the power switch located on the left side of the printer.
Note: Do not switch OFF the power while the printer is processing a print job. Wait until the printer has finished the print job and has ejected all of the prints before you switch OFF the power.
Before connecting to a computer, perform the following procedure to print a test page and check that the printer is working correctly.
1. Make sure there is paper in the Multi-purpose tray.
2. Check that both the PAPER and ERROR lights are off, and the ON LINE light is on. This
21
Chapter 1: Setting Up the Printer
Connecting the Interface Cable
Use an IEEE 1284 compliant parallel cable (6 ft. recommended) to connect the SuperScript 870 to a computer.
1. Make sure the printer and the computer are
both turned OFF [O].
2. Connect one end of the interface cable to the parallel port of the computer.
3. Connect the other end of the cable to the parallel port connector on the back of the printer. Secure the lock springs on the port connection.
Installing the Face-up Output Tray
The Face-up output tray receives printed pages, printed side up, as they are output to the rear of the printer. For uses of this tray, see Chapter 6, “Using the Printer.”
The maximum capacity of this tray is 50 sheets.
1. Remove the Face-up output tray from its packaging.
2. Gently bow the Face-up output tray inwards, toward the printer, with both hands. Align the insertion pins of the tray with the pin holders of the printer.
22
Chapter 1: Setting Up the Printer
Note: When printing to the Face-up output tray, flip the Paper destination switch on top of the printer to its back position as shown below.
Printer Safety
Use common sense and good judgment whenever you are operating your laser printer.
To reduce the risk of fire
• Use only the AC power cord that is supplied with the printer, or one that is UL (NEC will not replace this cord if you lose it. Similar UL approved AC power cords are available from most computer retailers.)
®
compatible.
• Never use multi-plug adapters or extension cords to connect the printer to an AC wall outlet (grounded surge protectors OK).
Make sure the AC wall outlet meets the electrical requirements of your printer (see page 14).
If you are not going to use the printer for long periods of time, turn the printer off and unplug it from the AC wall outlet. Remove all of the paper from the paper tray and cassettes.
Never place flammable liquids or materials near the printer.
Do not install the printer in a dusty or dirty area.
If the printer makes an unusual sound or begins to smoke, immediately switch off the power, unplug the printer from the AC wall outlet, and call for service.
To reduce the risk of electrical shock
Do not remove screws, covers, or parts from the printer except while installing options.
Do not attempt to disassemble the printer. High voltage is always present inside the printer. If you have a problem with the printer, call for service.
Do not touch the AC power cord when your hands are wet.
Do not use the printer if the AC power cord is damaged or frayed.
23
Chapter 1: Setting Up the Printer
Never place heavy objects on top of the printer.
Never place containers of liquid above or near the printer.
Be careful not to drop staples, paper clips, or other small metal objects into the printer.
To reduce the risk of burns
When replacing the Imaging modules or clearing a jam, do not touch the Fuser unit. The Fuser unit operates at a very high temperature and is marked with a warning label.
Do not touch the rear (output) slot while the printer is on. It is very hot.
To avoid the risk of eye injury
The SuperScript 870 laser generates an intense beam of light that can cause serious eye damage. The printer, however, is designed so the laser beam is completely contained within the printer during all modes of customer operation.
To avoid accidental contact with the laser beam, perform all printer procedures exactly as described in this user’s guide and never attempt to dismantle the printer or to operate the printer with the Top cover open. Do not
attempt printer repairs on your own!
To reduce the risk of personal injury
Be careful when lifting the printer.
Do not install the printer so it is within the reach of small children.
Ordering Supplies and Accessories
To order printer supplies and accessories, contact your NEC printer dealer or call 1–800–632–2326. You may also contact NEC through the internet at
http://www.nec.com/nectechsupport
Table 1:1 Supplies and Options
Supplies / Options
870 Toner Module Approx. 6,000 Prints
870 Toner Module Approx. 3,000 Prints
870 Photoconductor Module
500-Sheet Cassette
870 Network Interface Upgrade Kit (NIC)
Order Number
20-122
20-120
20-125
8701
8702
24
Operator P anel
2
Overview
This chapter describes the Operator panel and its functions. It explains:
LED operation
Operator panel button
Factory default settings
25
Chapter 2: Operator Panel
Using the Operator Panel
This chapter describes the NEC SuperScript Operator panel and its functions.
The Operator panel consists of four LEDs and the Operator panel button.
The On Line LED (green) usually
• indicates normal operation (warming-up, ready, or Energy Saving Mode).
The Paper LED (amber) usually indicates
• that the printer needs paper.
The Manual Feed LED (amber) usually
• indicates that the printer is ready for manual feed.
The Operator panel button lets you resume
The Error LED (red) indicates printer
errors such as “cover open” or “paper size error.”
operation after correcting a problem (such as adding more paper or closing the cover). You can also use the button to print a Settings page, exit Energy Saving Mode, or reset the printer to factory defaults.
The blinking lights indicate that the printer is initializing and performing an internal test. When the printer is ready to accept a job, the green On Line LED stays steadily lit. From the ready state, pressing the Operator panel button for four seconds and releasing it activates the initialization (reset) and internal test. The LEDs will cycle on until the printer is reset. Once the printer is reset the LEDs will return to their ready state (green LED steadily lit).
Table 2-1 provides a prioritized list of printer problems with LED status, condition, cause, and solution.
ERROR
MANUAL FEED
PAPER ON LINE
OPERATOR PANEL BUTTON
LED Operation
When the printer is first turned on, all LEDs light immediately and then cycle in sequence.
26
Table 2-1: Condition Indications and Solutions
LEDs
CONDITION CAUSE/SOLUTION
Chapter 2: Operator Panel
All lit steady
All lit then cycle all LEDs
All lit then cycle all LEDs
Printer hardware error
Factory default reset
Power on
A printer hardware error is detected. Possible printer errors include malfunction of the Fuser unit, Laser unit, Scanning motor, or Fan. Corrective Action: First power off the printer and then turn the power back on. If the problem continues, contact your NEC dealer for service or call NEC technical support (see Chapter 10).
During power up, press the Operator panel button until the lights stop cycling, then release. After that, the green light blinks until the printer is ready to accept a job.
When you power on the printer all the LEDs light, then cycle through beginning with the On Line LED. The lights continue to cycle until initialization is complete. The On Line light will continue to blink until the printer is warmed up sufficiently to print.
27
Chapter 2: Operator Panel
Table 2-1: Condition Indications and Solutions
LEDs
CONDITION CAUSE/SOLUTION
Cycle through all LEDs
Error (red) on steady
Error (red) on steady Paper (amber) blinks
Error (red) blinks On Line (green) steady
Reset
Top cover open
Paper jam This occurs when there is a paper jam.
Page too complex
When the Operator panel button is pressed for at least 4 seconds (in all states other than during power up), it cycles through all LEDs and then the green light blinks until the printer is ready to accept a job.
This occurs if the Top cover is open. Corrective Action: Check that the Top cover is completely closed.
Corrective Action: Clear the paper jam and then open and close the Top cover to continue printing. Entry paper jams always reprint the jammed page. Exit paper jams will reprint if Jam Recovery is set to On (see page 76 and 57 for more information on Jam Recovery). You can also refer to Chapter 9, “Troubleshoot­ing,” for more information on paper jams.
This indicates errors like “page too complex.” It will be affected by the auto-continue setting.
• If auto-continue is on, the Windows status monitor mini-window will display a message for a specified period of time indicating which page is too complex. The document will then continue printing.
• If auto-continue is turned off, the Windows Status Monitor mini­window will display the status alert. To dismiss the alert and continue printing, press the Operator panel button.
28
Table 2-1: Condition Indications and Solutions
LEDs
CONDITION CAUSE/SOLUTION
Chapter 2: Operator Panel
Error (red) blinks Paper (amber) blinks
Error (red) blinks On Line (green) steady
Error (red) blinks On Line (green) steady
Manual feed (amber) blinks
Preprinting paper size error
Postprinting paper size error
Adobe Memory Booster used
Waiting for manual feed
The printer has detected that the paper size being requested is not available in the specified source (not all paper sources support paper size detection). Corrective Action: Put the correct size paper in the specified source. Printing will continue automatically.
The printer has detected that the paper size used in printing was not the size specified in the document. The Windows Status Monitor will reflect this condition. Corrective Action: Reprint the document making sure the correct size paper is loaded.
This light informs the user that Adobe Memory Booster was used for the page currently being printed. See page 55 for more infor­mation.
This condition occurs when the printer is waiting for paper to be fed from the Manual feed tray. Corrective Action: Insert a piece of paper into the Manual feed tray. Then momentarily press the Operator panel button.
• If the button is pressed without supplying paper, the printer will pull paper from the Multi-purpose tray. This includes sending another “Waiting for Manual Feed” status message and blinking the amber light.
• If the button is not pressed within the manual feed timeout period, the job aborts and the “Manual Feed Timeout” message is returned.
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Chapter 2: Operator Panel
Table 2-1: Condition Indications and Solutions
LEDs
CONDITION CAUSE/SOLUTION
Paper (amber) blinks
On Line (green) blinks
On Line (green) blinks slowly
On Line (green) double blinks
No paper This occurs when processing with the Multi-purpose tray or 500-
Sheet cassette is empty. Corrective Action: Load paper into the tray.
In use The on line LED blinks while the printer is processing a job from
your computer or while finishing printer warm-up and initializa­tion. This includes waiting for the computer to send additional data or waiting for the printer engine to move paper. Pressing the Operator panel button causes the printer to pause printing. The printer’s memory cache can accept and process data during warm­up time.
Energy Saving
Waiting PCL data left in the printer.
The LED blinks slowly while the printer is in Energy Saving Mode. Energy Saving Mode starts after the printer has been ready as long as specified by the Energy Saving Mode setting. The printer exits Energy Saving Mode when it receives a job, or the Operator panel button is pressed.
Corrective Action: Pressing the Operator panel button will cause a form feed then resume to ready.
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“Blink” always means 0.5 seconds on, 0.5 seconds off, then repeats.
“Slow blink” is 0.5 seconds on and 5.0 seconds off, then repeats.
“Double-blink” means 0.25 seconds on, 0.25 seconds off, 0.25 seconds on, 1.0 second off, then repeats.
Operator Panel Button
Chapter 2: Operator Panel
Printer functions associated with the Operator panel button are not executed until you release the button. The LEDs show that certain conditions have been selected.
The following table shows the effect of pressing the button for certain conditions and durations. Pressing the button for other conditions has no effect.
Table 2-2: Operator Panel Button Use
CONDITION
Power On At power up until Start factory reset processing
all LEDs blink Any condition except Power On 4 seconds Resets the printer: All data in the printer is lost Any condition except Power On 10 seconds Begins printing a Settings page Ready Momentary Takes printer off line Receiving/processing/ Momentary Pauses printing
printing data Paused/off line Momentary Resumes printing from pause; or to on line from
off line
EFFECTDURATION
Energy saving Momentary Takes printer out of Energy Saving Mode No paper, cover open, paper jam Momentary Loads the paper or resets the error condition after
corrective action
Paper size error Momentary Resumes printing
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Chapter 2: Operator Panel
Default Settings
The following table lists the SuperScript 870 factory default settings.
Table 2-3: SuperScript 870 Default Settings
NAME
Adobe Memory Booster On Energy Saving Mode On–30 minutes Toner Saving Mode Off Manual Feed Off Jam Recovery Off Manual Feed Timeout 255 seconds Wait Time-out 200 seconds (for DOS 40 seconds) Auto-Continue On Horizontal Offset 0 Vertical Offset 0 Paper Size Letter Lines of Text 60 Orientation Portrait Copies 1 Printer Port LPT1 Printer Name NEC SuperScript 870
SETTINGS
DOS Status Monitor Hot-Key Ctrl-Alt-S Font Courier 12 Point medium
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Installing the Software
Overview
This chapter gives you the information you need in order to successfully install and use the SuperScript 870 Printer Driver. You must install the NEC SuperScript 870 Printer Driver in order to successfully print from Windows. This chapter explains:
The printer software and accessories
Installing the software on your computer
Uninstalling the software on your computer
Options such as resolution, poster and N-up printing
Watermarks
2-Sided or duplex printing
Paper source selections
Halftone features
Memory information
3
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Chapter 3: Installing the Software
SuperScript 870 Software
®
for Windows
Your new SuperScript 870 is built on Adobe PrintGear™, an award-winning laser printing technology. Adobe PrintGear allows your SuperScript 870 to deliver very high speed performance, and offers many unmatched features.
SuperScript 870 Printer Software and Accessories
Your SuperScript 870 printer includes a powerful set of software tools that vary according to your operating system.
The Windows 95, 98, and 3.1x Printer Driver includes advanced printing features like watermark printing, booklet and poster printing, thumbnail or N-up printing, and 2­Sided printing.
The SuperScript 870 Windows Status Monitor works with Windows 95, 98 and 3.1x to give you real-time feedback about your printer and current print jobs. The SuperScript 870 Windows Status Monitor, in icon or mini­window view, is like having your printer’s
operator panel always available from your desktop.
For DOS users there are two utility programs: The DOS Printer Control Panel and the DOS Status Monitor. These programs let you change printer settings and monitor printer status in the DOS environment
This user’s guide explains how to install and use these programs. The Windows printer driver is covered in this chapter. See Chapter 4 for information on the Windows Status Monitor and Chapter 5 for information on the DOS printing utility programs. The SuperScript 870 Windows NT driver comes with standard features that are fairly self explanatory.
Installing SuperScript 870 Software
The Install program installs the Windows and, optionally, DOS components of SuperScript 870 software. It lets you choose the type of installation that works best for you, copies the necessary files to your hard disk, and installs the SuperScript 870 Windows Printer Driver and SuperScript 870 Windows Status Monitor into Windows. Windows NT users will not have access to the SuperScript 870 Windows Status Monitor.
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Installation for DOS Software Only
If you want to install the SuperScript 870 DOS software without using the Windows Install program, see “Installing SuperScript 870 DOS software only,” in Chapter 5.
Note: If you are encountering difficulty installing the software or printing a Settings page, refer to chapter 9,
“Troubleshooting”,
in this user’s guide.
Installation for W indows 95 and Windows 98
The SuperScript 870 supports multiple installation paths in Windows 95/98:
The printer may be installed by selecting Start > Run from the task bar.
The printer may be detected with Plug & Play if it is locally connected,
The printer may be installed with “Add Printer Wizard” in the Printers folder under My Computer.
Chapter 3: Installing the Software
From the Run dialog box type D:\Setup.exe (where “D” is your CD ROM drive) and click OK.
Click on the “Add Printer” button and continue following the directions on the screen.
The recommended way to install the software is by selecting Start > Run from the taskbar.
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Chapter 3: Installing the Software
Windows will eventually ask you if you want to print a test page. We recommend that you do so.
Installation for W indows 3.1x
To install the software from the 870 Solutions CD, follow the instructions below.
1. Select File > Run from the Program Manager menu bar.
2. From the Run dialog box type D:\Setup.exe and click OK.
3. Continue following the directions on your screen.
Installation for W indows NT
Use Windows “Add Printer Wizard” to install the SuperScript 870 Windows NT Printer Driver.
1. Select Start > Settings > Printers from the task bar.
2. Double-click the Add Printer icon.
3. Follow the “Add Printer Wizard” instructions on your screen.
4. When you finish, the icon for your NEC SuperScript 870 printer will appear in the Printers folder. It is now ready for you to use.
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Uninstalling SuperScript 870 Software for Windows 95 and Windows 98
You can uninstall the SuperScript software in Windows 95/98 as follows:
1. Open the Windows Control Panel as usual, by clicking Start > Settings > Control Panel.
2. Double-click on the Add/Remove Programs icon.
Chapter 3: Installing the Software
Uninstalling the SuperScript 870 Software for Windows 3.1x
3. Select NEC SuperScript 870 from the list. Click Apply, then click OK.
To uninstall the SuperScript 870 software in Windows 3.1x double-click the uninstall icon in the NEC SuperScript 870 program group.
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Chapter 3: Installing the Software
Uninstalling the SuperScript 870 Software for Windows NT
To uninstall the SuperScript Printer Driver in Windows NT you must select the 870 SuperScript icon from the Printers folder and select File > Delete (or press the delete key).
SuperScript 870 W indows Printer Driver
The SuperScript 870 Windows Printer Driver should be installed as your default Windows printer driver.
The SuperScript 870 Windows Printer Driver gives you control over your printer, including optimized graphics imaging and halftone printing. In addition, it provides a set of special printing features, including:
Watermark printing (superimposed text or graphics, such as “Draft”, “Confidential”, or a logo)
Booklet printing
2-Sided printing
Thumbnail or “N-up” printing (multiple pages reduced to fit on one sheet of paper, used often for proofs)
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Poster printing (one page enlarged to print on multiple sheets)
Note: Many Windows programs allow you to change printer settings, such as number of copies, paper size, or printer resolution. For some of these settings, the changes you make in Windows programs will override the settings specified in the SuperScript 870 Windows Printer Driver. This documentation will make note of printer settings in the SuperScript 870 Windows Printer Driver that may be overridden by Windows programs.
Accessing the SuperScript 870 Windows Printer Driver
There are several ways to access the SuperScript 870 Windows Printer Driver:
In Windows 3.1, from the Windows Control Panel, select Printer, then Setup.
In Windows 95/98, from the Printers group (accessed from the Start menu and then Settings), right-click the SuperScript 870 printer icon, then select properties.
In many Windows programs, click the Setup or Properties button on the Print dialog box, or select Printer Setup from the File menu.
From the maximized SuperScript 870 Status
Monitor (described in a later section), click the Printer Setup button on the General tab.
From the SuperScript 870 Status Monitor in mini-window view, double click the name of the default printer at the bottom of the window.
From the icon view or mini-window of the SuperScript 870 Status Monitor, select Printer Setup from the control menu.
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Using the SuperScript 870 W indo ws Printer Driver
The features of the SuperScript 870 Windows Printer Driver are arranged on the tabs: Setup, Paper Source, Destination, Image Control, Accessories, and Advanced.
To access one of the tab dialog boxes, click the tab at the top of the window, each tab is described in one of the following sections.
The Windows 95/98 driver dialog box will also contain General and Detail Tabs (and a Sharing Tab, when you are connected to a network).
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Chapter 3: Installing the Software
The preview area on the right of the Setup tab shows the appearance of a page with current settings. The summary area, below the preview, reports current settings that affect the appearance of the page and also the paper’s destination.
You can restore most settings of the SuperScript 870 Windows Printer Driver to their defaults by clicking Restore Defaults.
You can see version and copyright information about the SuperScript 870 Windows Printer Driver by clicking About.
Each of the settings of the Setup tab is described below.
Copies
Use the Copies box to set the number of copies you want to print. You can select from 1 to 99
copies.
Note: This setting may be overridden by the copies setting in some Windows programs.
Resolution
Select from the available settings to set the maximum resolution for your print jobs, as measured in dpi (dots per inch). Choose 150 dpi— draft, 300 dpi—faster output, or 600 dpi—best quality output. In some instances higher resolutions may take longer to print than lower resolutions.
Some Windows programs may have a resolution setting, but you cannot select a higher resolution than the resolution you have set in the SuperScript 870 Windows Printer Driver.
Orientation
Choose Portrait or Landscape to select the default orientation of the printed page.
Note: This setting may be overridden by the orientation setting in some Windows programs.
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Chapter 3: Installing the Software
Toner Usage
Use these buttons to select Normal or Save Toner. When Save Toner has been selected, text and graphics will print gray rather than black. Output printed with Save Toner selected is readable, and will make your toner last longer (suitable for drafts only, not final copies).
W atermark Options
A watermark is text or a graphic that is superimposed on your final output, (usually in a lighter gray). Typical text watermarks are “Draft” or “Confidential”, but you can also create a watermark with your own text and/or graphic.
Pressing the Watermark Options button brings up the Watermark Options dialog box.
You can choose a watermark from either of the lists on the left. If <none> is selected, no watermark will print. As you move the highlight down the list of watermarks, the preview area at the right shows the text, size, and position of each watermark on the page.
In the Watermark Options dialog box, Select Print watermark on first page only if you want the watermark to print only on the first page of a job.
To delete a watermark from the list, highlight the watermark and click Delete.
Note: When printed together, the text watermark will always overlay the bitmap watermark.
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Chapter 3: Installing the Software
Use this dialog box to enter the text and layout of your watermark. You can set the watermark’s font, size, style, and darkness, as well as the angle and position on the page. The preview area at the right shows the effect of your settings.
The preview will display both the currently­selected text watermark and any selected graphic. However, you can change the text only in this dialog box. The text in the preview will overlay the graphic if the two overlap.
You may name your watermark in the Name field. It will initially take the same name as the Text field, but you can use any name up to 16 characters in length.
Click OK to add the new watermark to the list on the Watermark Options dialog.
To edit one of the watermarks on the list, from the Watermark Options dialog box, highlight the watermark you want to change. Click Edit to bring up the Edit Watermark dialog box. The Edit dialog box is similar to the Add Watermark dialog box.
Graphic Watermark
To create a graphic watermark, click Add in the graphics area of the Watermark Options dialog box. A graphic watermark can be any uncompressed, valid bitmap (e.g. .bmp) file. The Watermark Graphics dialog box will appear.
Note: You may use the graphic watermark feature to create a custom letterhead for your stationery. Simply position the bitmap graphic where you want it, for example in the top left corner or top center of the page, and set the darkness to “darkest.” See the illustration below.
When your changes are complete, click OK.
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To select a bitmap to be used as a graphic watermark, enter the path or select browse to locate the bitmap file.
Chapter 3: Installing the Software
the driver cannot locate the bitmap file at print time (it may have been moved, renamed, or deleted), the screen displays an alert. You can then choose to either print without the graphic or cancel the print job.
Choosing Actual Size will place the graphic on the page at 100%. If the graphic is large, this can result in the image running off the edge of the paper, which will be reflected in the preview and can be corrected by resizing at a lower percentage.
Note: The angle option available in the text watermark dialog box is not available for graphics.
You can name your graphic separate from the file name in the Bitmap field. Use no more than 16 characters (in the Name field).
The preview will display both the currently selected text and any selected bitmap. However, you can change the bitmap only in this dialog box. You may then change the darkness, scale, and position of your graphic watermark.
Press the OK button when done. If you try to print using a bitmap watermark and
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Chapter 3: Installing the Software
Layout Options
Clicking this button on the Setup tab lets you choose between normal printing and two special printing options.
Reduce for Proof-sheet, Thumbnail or N-up Printing
This feature allows you to print multiple reduced­size pages on one sheet of paper. You can choose to print 2, 4, 6, 9, or 16 pages up (the number of reduced pages to print on each sheet of paper).
around the reduced pages. The preview area at the right shows the effect of the present settings.
Enlarge for Poster Printing
This feature enables you to print large, multiple­sheet versions of your page. You can print a poster that is 2 x 2, 3 x 3, 4 x 4, 5 x 5, or 6 x 6 sheets in size. The preview area at the right shows the effect of your choice.
When assembling your poster print job, you will notice a small unprintable area around the edges of each sheet of paper. These areas overlap during assembly.
Note: During N-up, Watermark and Poster printing, the SuperScript 870 Windows printer driver stores an intermediate representation of the whole print job on your hard disk. The amount of disk space required depends on the size of the print job and the amount of graphic data it includes. For pages containing graphics, you may need several megabytes of hard disk space for each page of the print job.
N-up printing is useful for saving paper on drafts, or for presentation handouts and lets you quickly scan multiple pages at a glance. You can also specify whether you want to print page borders
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2-Sided Printing
2-Sided printing provides a manual duplexing option. When 2-Sided printing is selected, the printer will print side one of the print job’s pages, then pause to allow you to reinsert the pages into the printer in the correct direction. The driver will then print the other side of the pages.
Chapter 3: Installing the Software
NEC recommends that you select this option because it is very important that the second printing pass be handled correctly.
Choose Display help messages to get detailed on-screen help as the 2-Sided printing process proceeds. You may want to turn this option off once you have become familiar with the process.
Options
If you select 2-sided printing the following dialog box appears:
If you select 2-Sided printing, several additional choices are available:
Choose Print instruction sheet to have an instruction page printed before the first page of your print job. This page will indicate how to re-feed the pages (i.e., the orientation and direction) for printing on the second side.
Note: NEC recommends that you use the default choice of the Multi-purpose tray
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Chapter 3: Installing the Software
for your paper source when printing 2­Sided.
This dialog box lets you choose between two binding options for your 2-Sided print jobs:
Choose 2-Sided Book (for binding on the long
edge) if your document will be read like a book. This option is the default. The text on the second side is oriented in the same direction as the text on the first side.
Choose 2-Sided Tablet (for binding on the short edge) if the reader of your document will be turning its pages vertically like a tablet or pad of paper. If you choose this option, the text on the second side of the page will be upside down in relation to the first side.
For best results use a heavier paper stock, such as 24 pound, especially when using the Main output tray.
The heat of the printer may cause a slight curl to the paper as it passes through the printer the first time. This may result in a slight wrinkling of the paper when it is printed on
46
the second side. If this happens, roll the paper in the reverse direction of the curl before you reinsert the paper into the printer to print the second side.
Note: During 2-Sided printing, the SuperScript 870 Windows Printer Driver stores the whole print job on your hard disk. The amount of disk space required depends on the size of the print job and the amount of graphic data it includes. For pages containing graphics, you may need several megabytes of hard disk space for each page of the print job.
Booklet Printing
Booklet printing lets you produce booklets in book or tablet form. Booklets have two reduced­sized pages on each side of the sheet. You fold these sheets to complete the booklet. When you use booklet printing, the SuperScript 870 Windows Printer Driver prints the pages in the correct order so that all you need to do is fold the printed pages in half.
The SuperScript 870 Windows Printer Driver will print the first side of the booklet pages, then pause for you to reinsert the pages into the printer. Optionally, the driver will print an instruction sheet and/or provide on-screen
instructions to help you reinsert the pages correctly.
Booklet printing works by using special Booklet paper size definitions. There are Booklet paper sizes for letter, legal, and A4 paper. When you pick one of these Booklet paper sizes in one of your Windows programs, the driver will do what is needed to print a booklet, including reducing the page size and activating 2-Sided printing.
Note: The paper size setting in the SuperScript 870 driver is overridden by the paper size setting in most Windows programs. In order to print a Booklet, you must select the Booklet paper size from the list of paper sizes in your Windows program (see Step 7 below).
Instructions For Using the Booklet Printing Feature:
1. Click the Booklet Printing button. The Booklet Printing dialog box appears.
2. Select the Booklet paper size you want to use from the list of Booklet Sizes.
Chapter 3: Installing the Software
You have a choice of three Booklet paper sizes: Booklet on Letter, Booklet on Legal, or Booklet on A4. Choose the paper size that matches your paper. As you highlight different Booklet paper sizes, the preview area at the right changes to show how the booklet will look. The area beneath the preview gives the dimensions of the selected paper stock and the size when folded.
Note: Although you can print a booklet simply by selecting a Booklet paper size in your Windows program without selecting one in the SuperScript 870 Windows Printer Driver, NEC suggests that you select a Booklet paper size in both the driver and the Windows program until you
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Chapter 3: Installing the Software
are familiar with Booklet printing. This will allow you to use the driver’s booklet preview feature and help screens.
3. To get on-screen instructions for Booklet printing, select Display Booklet printing tips. NEC strongly recommends that you select this option until you are familiar with Booklet printing.
4. When your Booklet printing settings are complete, click OK. If you selected on-screen instructions, read the instructions and click OK.
5. When you choose a booklet paper size, 2­Sided printing is automatically turned on. The 2-sided dialog box accessed from the setup tab provides additional options. Select Print instruction sheet (recommended) and/or Display help messages. These settings are turned on by default. NEC strongly recommends you select both until you are familiar with 2-Sided printing. Click OK.
6. In the Windows program you want to print your booklet from, prepare the booklet document. Set margins and fonts as you want these to appear in the booklet.
Remember that each booklet page will be one­half as large as the sheet it is printed on and you may not want the same size margins as when you print on a full sheet. For example, if you select booklet on letter, your page size will
be 5 1/2” X 8 1/2”. You may want to select 1/ 4” margins to allow space for the text of your document.
If you are printing an existing document as a booklet, your document will be automatically reformatted when you select the booklet paper size within the application. You may need to adjust the margins and check the formatting for this new booklet size.
7. Important: In your Windows program, select
the Booklet paper size you want to use. (You must complete this step in order for your document to print as a booklet.)
Windows programs have different ways to select a paper size. Frequently, the paper size is changed on a Print Setup or Page Setup dialog box invoked from the File menu. You may need to consult your program’s manual or help system to learn how to select a paper size.
When you select a Booklet paper size in your program, you will notice that the document is automatically reformatted to reflect the new size. (However, you may need to make adjustments to the size of your text and margins.)
Note: In some programs such as
Microsoft PowerPoint
paper size to Booklet in the file or page
, you cannot set
48
setup dialog boxes. Therefore, you cannot use these programs to successfully perform Booklet Printing.
8. Print your document when ready. The SuperScript 870 Windows Printer Driver will print the first side of the booklet pages, with an instruction sheet. You may print to either the Main output tray or the rear Face-up output tray.
9. After the first side has printed, the printer will pause and wait for you to reinsert all the pages back into the Manual feed tray or the Multi-purpose tray according to directions on the instruction sheet. Press the Operator panel button. When finished printing, you can fold the pages to complete the booklet.
Paper Source Tab
The settings in the Paper Source tab allow you to control the paper size and paper source that will be used for your print jobs. The Paper Source tab includes these settings:
Paper Source Selection
Paper size
Paper type
Chapter 3: Installing the Software
Note: If you have purchased additional accessories for your printer, like the 500­Sheet cassette, you must select this option from the Accessories tab in order for the option to be selectable from the driver. (See the Accessories tab explanation later in this Chapter.)
The Summary area at the bottom of the dialog box reports the current settings.
Each of the settings of the Paper Source tab is described below.
Paper Source Selection
This setting enables you to use a different paper source for the first page of a print job than for the remaining pages. For example, you can use this
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Chapter 3: Installing the Software
feature to print on letterhead stationery for the first page and plain paper for the rest of a document.
Choose Use same paper source for all pages if you do not want to use a different paper source for the first page than for subsequent pages. Then choose the desired paper source in the area below the Paper Source Selection box.
Choose Different paper source for first page (e.g. letterhead) if you want to use a different paper source for the first page of your document. You can then specify the two paper sources by clicking on the First Page Source and Other Pages vertical tabs.
Paper Size
Select from such supported paper sizes as Letter, Legal, A4, Executive, B5, Booklet on Letter, Booklet on Legal, Booklet on A4, Com10 Envelope, Monarch Envelope, DL Envelope, C5 Envelope, Index Card, etc.
The list of paper sizes displayed depends on the Paper Source you choose. For instance, if the Multi-purpose tray is selected, envelope sizes will be displayed in the list.
(You can choose to include U.S. or international paper sizes, or both, in the list of paper sizes. Use the Paper Sizes setting in the Advanced tab.)
Selecting a paper size from the list that starts with “Booklet” (such as “Booklet on Letter”) activates the SuperScript 870 Windows Printer Driver’s Booklet printing feature. For information on this feature, see Booklet Printing in the Setup Tab section, above.
Note: The paper size setting in a Windows program may override the paper size setting in the SuperScript 870 Windows Printer Driver.
Paper Type (Advanced Option)
Your SuperScript 870 has been designed to print reliably on a wide variety of media types without any special configuration required by the user. This is denoted by the default “automatic” setting. However, there may be occasions that require a finer degree of control in order to achieve the best possible printing results given the operating environment and print media characteristics.
For example, a high level of humidity in the environment or a certain percentage or type of fiber content in a heavy paper stock may cause the toner to adhere improperly to the paper. If this occurs, one of the specific Paper Type settings may provide better results given your specific paper and environmental conditions. Use of the Paper Type option ensures that optimal settings for internal printer characteristics like fuser
50
temperature and toner voltage levels will be used for the print job. The four special settings available are plain paper, transparency, envelope, and heavy paper.
To enable this option, use the drop down list box under Paper type to select the specific type of media that you are using. Again, under most circumstances the default setting of “Automatic” is adequate, and no specific user action is required.
Destination T ab
The Destination Tab allows you to choose the output of your print job.
Output Settings
If the Output Settings is set to Printer, the print job is sent to your printer. If you want to send the print job to a file for printing later, click Print to file. You will be prompted for a file name when you print. Note that the file you create when you print to file can only be printed on a SuperScript 870 printer. To copy this file to the printer, use the DOS copy command. For example:
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Copy /b filename.prn lpt1
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Chapter 3: Installing the Software
Output Tray
The NEC SuperScript 870 printer has two output trays: the Main output tray (on top) and the Face­up output tray (in back). When you select the Face-up output tray destination, flip the Paper destination switch toward the back of the printer. Remember that the destination tray selected on the Destination tab and the Paper destination switch must match.
reports current settings such as paper size and source.
Image Control Tab
The settings on the Image Control tab allow you to fine tune your image quality, and to balance print quality, and print speed. The Image Control tab includes these controls:
Imaging Mode: choose the mode used to print the job.
Halftone features: choose the way the printer will render graphic images and grays.
Darkness: darken or lighten the printing of grays in graphic images.
The Face-up output tray is useful for thicker paper, labels, and transparencies because the paper path runs straight through the printer.
The summary area at the bottom of the dialog box
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Imaging Mode (Advanced Option)
The SuperScript 870 Windows Printer Driver can image the page in several different ways. The Imaging Mode area lets you fine tune your image quality and manage the trade-off between print quality and print speed.
Note: Not all image files will print correctly in all modes. For best results, try each of the three manual modes. You may also try printing your image with Color smoothing (described in “Halftone Features”) turned off.
Automatically select best imaging mode
Choose this option to have the driver select the imaging mode based on the program that is printing the document. This option will print most print jobs correctly.
Manually select imaging mode
Choose Optimize for text and spreadsheets to ensure that print speed is fastest when printing documents that contain lots of horizontal and vertical lines, such as spreadsheets or tables and text.
Choose Optimize for graphics and photos to ensure that documents with graphic images print at their best quality. In this mode,
everything except for fonts is sent as graphic data. This reduces the amount of data sent to the printer for complex pages and may produce better output in some instances.
Choose Image entire page as graphic to ensure the best possible match between what you see on the screen and what is printed. When this option is selected, the entire page, including fonts, is sent as a single graphic image to the printer. This is slower, but in some cases may produce more accurate matching between printed output and the screen than the other modes.
Halftone Features (Advanced Option)
The SuperScript 870 Windows Printer Driver lets you fine tune the way colors in graphics images are converted to gray dot patterns.
Choosing Optimize for laser print output improves the quality of graphics printing by using specially­optimized grayscale patterns to print graphics. Choosing this option gives you two further choices:
Fine, which provides smoother grays and fills.
Standard, which provides faster printing, but may result in courser grays.
Choosing Optimize for photocopy reproduction uses a circular half-tone dot method for reproducing grays. This produces better final results if you will be photocopying your printed pages.
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The Color smoothing option speeds up printing by substituting an appropriate gray for colors which are represented on-screen by a mix of two different color pixels. In most cases you will not notice any difference in the printed output. However, in rare instances, some regions of graphics with areas of fine detail may look smeared when printed. If this happens, uncheck color smoothing to remove the smearing effect.
Darkness
Move the slider to lighten or darken grays overall. This only applies to graphic images.
Accessories T ab
The “Options you can add” list will contain the complete list of options that are available for your printer. If you have purchased options for your printer, you will need to add these here in order for the options to be accessible elsewhere in the driver.
To install an option, you highlight it and click the Add button. The option is added to the Options installed for your printer box.
When an option is installed, the picture at the right updates appropriately. All other pictures of the printer (in other tabs) will automatically update and your new options will now be selectable.
To remove an option from the “installed options” list, you highlight it and click the Remove button.
Memory Currently Installed
The Printer memory box shows the amount of additional printer memory installed.
If your printer is connected directly to your computer using the parallel port, the SuperScript 870 Windows printer driver will usually be able to determine and display how much memory is installed in your printer. If your printer is not connected directly (e.g. if you are using a printer sharing device or printing through the network), you need to set the amount of additional memory installed in the printer yourself. If you have added
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additional memory, it is recommended that you select this amount in order to optimize printing. Check how much memory is installed by pressing the Operator panel button on your printer to print a Settings page.
Advanced Tab
The Advanced tab includes:
Printer Memory, which lets you turn Adobe Memory Booster Technology™ on or off.
Paper Sizes, which lets you choose which paper sizes (U.S., international, or both) you want to be available.
The Multilanguage font support check box (in Windows 95/98).
The Printer Administration button that launches a dialog box that changes your printer settings such as Energy Saving timeout.
The settings available on the Advanced tab are described below.
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Printer Memory
Adobe Memory Booster™ Technology
Your SuperScript 870 features Adobe Memory Booster, an advanced printer technology that effectively triples your printer’s memory, allowing you to print complex documents that traditional printer architectures would fail to print.
Adobe Memory Booste™ helps to ensure that pages will print even if they are very complex or use a lot of printer memory. If the page is too complex (e.g. has a lot of rules, graphics, or very dense text), Adobe Memory Booster will automatically use some printer memory in an attempt to simplify the page without any loss of output quality. If the page is too large to fit in
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memory (or, in some instances, if simplifying a complex page has used up too much memory), Adobe Memory Booster will automatically compress the page to fit in memory. In this case, you may notice some loss of resolution in graphics on your printed page. If your printer is directly connected to your computer, and you are running the Status Monitor, you will be notified if the page was not printed at the resolution set in the printer driver.
NEC recommends that you leave Adobe Memory Booster turned enabled so that you can take advantage of its ability to print even your most complex pages.
Paper Sizes
Use this setting to select which paper sizes are available and displayed in the paper size list box of any Windows application and in the Paper Source tab of the SuperScript 870 driver. Choose Show all paper sizes if you want both U.S. and international sizes to be available for printing. Choose Filter the paper size list and Only U.S. sizes (e.g. Letter) or Only International sizes (e.g. A4, B5) to limit the paper size options that are available. This is useful, for example, if you only print on U.S. sizes—it allows the driver to display only the sizes you use.
Multilanguage Font Support (Windows 95 only)
Select “Multilanguage font support” for proper printing of a character set which contains more than 256 characters. Typically, Central-European, Cyrillic, Baltic, Greek, and Turkish-based languages include more than 256 characters. Printing may be a bit slower when this option is enabled.
Printer Administration (Advanced Option)
Selecting the “Printer Administration…” button brings up the following dialog box:
Note: Printer settings for energy saving timeout, Adobe Memory Booster, jam recovery, wait timeout, manual feed timeout, and auto-continue can be changed in Windows or DOS. Other printer settings, such as horizontal and vertical offset, can only be changed using the DOS Printer Control Panel. Refer to Change Printer Settings in Chapter 5,
“DOS Printing Utilities.”
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Disabled: A printer message appears on the Operator panel and Windows Status Monitor. Printing stops until you correct the problem.
Note: When a SuperScript 870 is connected to a network, Auto-continue should be enabled in order to prevent jobs from backing-up in the print queue.
Jam recovery—Jam recovery is a feature that allows the printer to reprint a page after it has jammed. Jam recovery can be set to On or Off (the default). When it is set to On, the printer will automatically attempt to reprint the lost page after a jam is cleared.
Consult with your network administrator before changing the settings in this box. The new settings will take effect as soon as you press O.K.
Timeout Settings
Auto-continue—This setting determines how the printer responds if it senses a complexity or memory overflow error. Options are:
Enabled: a printer message appears on the status monitor, but printing continues. If the error was due to complexity or memory overflow after the problem page has been ejected from the printer, the remainder of the document may be printed depending on the error that occurred. This is the default setting for the SuperScript 870 printer.
The SuperScript 870 will always reprint any page incompletely imaged due to a paper jam. Turning Jam recovery on will set aside memory so that the printer may also be able to recover jammed pages which have completed imaging.
Note: Jam recovery will not function if you turn off the printer power before clearing the paper jam.
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Wait timeout–This setting defines the time that the printer waits between blocks of data coming from the computer before it considers the job complete and processes what is in the print buffer. The Wait timeout can be any time between 1 and 255 seconds. The Wait timeout default is 200 seconds (40 seconds for DOS jobs). For most text applications this is adequate. If you plan on generating very complex pages, you may want to increase the Wait timeout.
Manual Feed/Duplex timeout–This setting is used to determine the length of time the printer will wait for paper to be manually fed before pulling paper from the tray or cassette. It may be set to OFF to tell the printer to wait indefinitely. The default setting is 255 seconds and should be left on if the printer is connected to a network.
Energy Saving
Checking Enable Energy Saving allows your printer to reduce power consumption to a minimum during inactive periods. It will set your printer to power down after a specified time of inactivity. This will save energy when you are not using your printer. To “wake” the printer up, press the Operator panel button, press “resume” in the maximized status monitor, or send a print job to the printer.
You can adjust the setting for the number of minutes before the printer powers down by entering any number between 1 and 255 in the minutes field. The default setting is 30 minutes.
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W indows Status Monitor
Overview
This chapter explains the Status Monitor for the NEC SuperScript 870 laser printer it includes:
Loading the Status Monitor
The minimized views of the Status Monitor
The Maximized Status Monitor
Changing the Windows default printer
Visual and audible alerts
4
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Chapter 4: Windows Status Monitor
Introduction
The SuperScript 870 Status Monitor gives you many features to monitor your printer and print jobs, such as:
Continually checks the status of the printer to provide you with visual and audible feedback on the printer and your print jobs.
Lets you pause or resume printing, or quickly cancel printing.
Lets you print pages that demonstrate printer features or show printer information.
Gives you a quick way to change your default Windows printer.
Provides instant access to the SuperScript 870 Windows Printer Driver and its special features, and to the Windows Print Manager (in Windows 3.1x).
You determine when and how the SuperScript 870 Status Monitor informs you of specific conditions through the Alerts tab of the maximized status monitor. The status monitor can appear on the screen to report such conditions as “paper jam” or “offline.” You can also choose to have printer status reported through various sound alerts.
A Note About Bidirectional Communication…
The level of features and the level of status information available from the Status Monitor depends on the type of connection established with your printer. If your SuperScript 870 printer is directly connected to your computer, you should be able to establish bidirectional com­munication by using a high quality bidirectional parallel cable. (For optimum results use an IEEE 1284-compliant cable.)
Note: Bidirectional communication works best when your printer port is set correctly in your computer’s BIOS. See page 107 in Chapter 9 of this user’s guide for more information.
If you are sharing your SuperScript 870 printer using a network interface card (NIC), features like pause, resume, and reset will also be available, although only from the printer’s operator panel, not with the Status Monitor. The section below describes the various levels of printer status.
What is Printer Status?
Your printer receives data from your computer over the printer cable. Your printer can also send data back to the computer to report on a number
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of aspects of printer operations. This data is referred to as printer status.
The SuperScript 870 Status Monitor continuously monitors this printer status information to keep you informed of what is happening with your printer. The detail of printer status depends on the way the printer is connected to the computer.
If the default printer is a SuperScript 870 printer and it is directly connected to your computer, the printer status information is very detailed, even pinpointing the specific nature of most printer errors.
If a SuperScript 870 printer is connected with a print sharing device, less detailed but still very useful printer status information is available, including printer error, paper out, busy, or ready.
If a non-SuperScript 870 printer is connected, no status information is available.
Loading the Status Monitor
During installation, the SuperScript 870 Status Monitor is set to load automatically whenever you run Windows.
If, after installing the SuperScript 870 Status Monitor, you want to change the way it loads, you can do so using the Preferences tab in the maximized SuperScript 870 Status Monitor, described below.
Note: For best results, disable or uninstall other printers’ status monitors on your system before loading the SuperScript 870 Status Monitor.
Minimized V iews
By default, the SuperScript 870 Status Monitor appears on your desktop as a mini-window.
Mini-window in Windows 95/98
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Indicator on Status bar in Windows 95/98
Mini view in Windows 3.1x
need to associate the Windows programs that will be used to print your jobs with the file extensions of the files you want to print, as described in the File Manager, Explorer or other program’s documentation.
Features of Mini-W indow Vie w
The mini-window reports the current printer and port on the bar at the bottom, as illustrated below. Clicking the bar at the bottom of the window once brings up a list of all of the available Windows printers (including the SuperScript 870).
Using the Preferences Tab you can change the SuperScript 870 Status Monitor to appear as either an icon in Windows 3.1x or as a mini-window or indicator on the Windows 95/98 taskbar. All report your printer’s status, and allow you to instantly access the maximized SuperScript 870 Status Monitor window.
The mini-window supports drag-and-drop printing from Windows 95/98 Explorer or from File Manager in Windows 3.1x and similar programs. To use drag-and-drop printing, you’ll
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To select one of the printers on the list as the default Windows printer, click it once. The newly­selected default printer’s name and port will appear on the bar at the bottom of the mini­window.
To access the setup dialog box for the currently­selected Windows printer, double-click its name on the bar at the bottom of the mini-window.
Clicking the top right corner or the printer icon itself accesses the Maximized Status Monitor.
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Clicking the top left corner of the Mini-window brings up the control menu as shown here.
Features of the Icon V ie w in Windows 3.1
The SuperScript 870 Status Monitor in Windows 3.1x icon view takes up very little screen space but provides information and control over your printer. By contrast, in Windows 95/98 this view is located on the Taskbar.
Click once on the icon to get a control menu which allows you to maximize, move, or close the Status Monitor. You can also use the control menu to go to the printer chooser or the printer setup dialog box for the current default printer. If you
are directly connected to your SuperScript 870, you will also have the option of pausing and resetting the printer from the control menu.
Click on Change Printer to bring up the printer chooser which displays a list of all available Windows printers. You can select a different printer as the default by clicking its name on the list.
Sound Alerts
In addition to visual status the SuperScript 870 Status Monitor can provide audible warnings of printer errors and status such as “paper out” or “print job complete.” The Alerts tab of the maximized SuperScript 870 Status Monitor window, described below, lets you control audible alerts.
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The Maximized Status Monitor
When the SuperScript 870 Status Monitor is maximized, all its features are available from four tab dialog boxes: General, Change Printer, Alerts, and Preferences.
When you maximize the SuperScript 870 Status Monitor the General tab is displayed. To access the features of any tab dialog box, just click its tab. Each tab is described in a separate section below.
Accessing the Maximized Status Monitor
To maximize the Status Monitor, double-click the icon (in Windows 3.1x), single-click the Status Monitor in the task bar (in Windows 95/98), or single-click on the mini-window. The full range of status reporting and printer control features is described below.
General T ab
Access to printer details (if you have selected the SuperScript 870 as your default printer)
Ability to pause or resume printing if you are directly connected to your printer and have bidirectional communication enabled
Ability to reset the printer in order to stop a print job instantly and clear the printer’s memory
The General tab provides several frequently used features, including:
Detailed information about your printer status
Quick access to the default printer driver’s Setup dialog box, and Windows Print Manager in Windows 3.1x, if it is currently enabled
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General Tab in Windows 95/98
General Tab in Windows 3.1x
Printer Status Area
This area shows the status icon and complete printer status for the default printer.
Pause Printer/Resume Printer
Click the Pause Printer button to pause your printing. If a job is printing, it will stop after the current page has printed. The printer will not accept any more data when printing has been paused.
When you have paused printing, the button will read Resume Printing. Clicking Resume Printing will restart the print job, or will instruct the printer to start accepting data again.
Chapter 4: Windows Status Monitor
For example, you might pause printing a big job to make sure the right kind of paper is loaded. After confirming the paper is right, you can click Resume Printing to continue the print job.
Note: The Pause Printer/Resume Printer buttons are only available for SuperScript 870 printers that are connected directly to your computer.
Reset Printer
Click this button to reset your printer or clear the current print job. If no job is printing, the printer’s memory will be cleared. If a job is printing, it will be cleared, that is, the current page will be printed, and the rest of the job will be cancelled. Reset will also clear any print jobs that are in the printer (but have not begun printing yet).
You can use the Reset button to stop a print job that you do not want to print.
Note: The Reset Printer button is only available for SuperScript 870 printers that are connected directly to your computer.
Printer Setup
Clicking this button displays the printer driver setup dialog box for the default Windows printer. See “SuperScript 870 Windows Printer Driver” in Chapter 3 for more information on the driver.
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Print Manager in Windows 3.1x
Clicking this button displays the Windows Print Manager. Print Manager must be enabled (from Windows Control Panel, Printers) for this button to be active.
Printer Info
Clicking this button brings up the Printer Info dialog box. (This button is available only if the current default printer is a SuperScript 870 printer.)
These features are available from the Printer Info dialog box:
Printer Details Area
The area at the upper left gives you information on your printer, for example: name, manufacturer, and usage history (this information will be more detailed if the default printer is a SuperScript 870, connected directly to your computer).
Print Demo Page
Click the Print Demo Page button to print a page highlighting your printer’s features, capabilities, and benefits.
Print Settings Page
Click the Print Settings Page button to print a page which shows your printer’s model, version, installed memory, and other information.
Change Printer Tab
The Change Printer tab provides a quick and easy way to change the Windows default printer.
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The Change Printer tab contains these settings:
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Set as Default
Click the Set As Default button to make the currently highlighted printer the Windows default printer.
Status Area
This area reports the status of the currently highlighted printer on the list of available printers.
Alerts Tab
The Alerts tab lets you control how and when the SuperScript 870 Status Monitor alerts you during printing.
Current Default
The name of the current Windows default printer is shown in the top area of this tab.
List of Available Printers
The scrolling list in the center of the tab shows the available Windows printers. It also shows the current port connection for each printer and whether the printer is connected locally or through a network.
As you move the highlight through the list of available printers, the current status of each printer is shown in the Status area below the list of available printers.
These options are available:
Alert Me When
You can choose which printing events will cause the SuperScript 870 Status Monitor to alert you. You can choose any or all of the following events:
My job starts to print
My job is printing
My job is finished
There is a problem printing (default choice)
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Visual Alerts
This area gives you control over the behavior of the mini-window or icon view (in Windows 3.1x) on your desktop.
Pop up on alerts
If you select Pop up on alerts, the SuperScript 870 Status Monitor mini-window or icon will pop up over other Windows programs to inform you of specific error messages. This is the default choice.
Always stay on top
If you select this option, the mini-window or icon will always remain visible, whether or not there is an alert. Of course, if a printing condition occurs, the mini-window, icon or task bar will report it.
Never pop up on alerts
If you select this option, the mini-window or icon will not pop up to alert you.
Have icon flash on alert
Choose this option if you want the icon to flash when there is an alert.
Sound Alerts
This area provides options for the SuperScript 870 Status Monitor sound alerts.
Choose Enable if you want sound alerts. You must have a sound card and driver, or a software sound driver installed. (A sound driver will be installed if needed under Windows 3.1x.) If you enable sound alerts you can choose from the following:
Female voice
Male voice
Sound effects Click on the Test button to hear the series of
sounds associated with the chosen radio button.
Restore Defaults
Click this button to restore all of the default settings for the Alerts tab.
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Preferences T ab
The Preferences tab lets you choose how you want the SuperScript 870 Status Monitor to be minimized, and whether the SuperScript 870 Status Monitor will load automatically on Windows start up.
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Preferences Tab in Windows 3.1x
Minimized Status Display in Windows
The currently selected minimized view is shown on the right of the tab. These are the available choices:
Preferences Tab in Windows 95/98
Display as Mini-Window
Choose this option if you prefer the mini-window as your minimized SuperScript 870 Status Monitor view. The mini-window provides more room for
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text display of printer status, and reports which printer is currently selected as the default. If you select the mini-window view, you can choose the font size you want for the status text.
Display as Icon in Windows 3.1x
Choose this option if you prefer the icon view .
Display on Taskbar in W indows 95/98
Choose this option if you prefer the SuperScript 870 Status Monitor viewed on the taskbar.
Automatically Load Status Monitor When Windows Starts Up
Choose this option if you want the SuperScript 870 Status Monitor to load automatically when Windows starts. If selected, the SuperScript 870 Status Monitor icon is added to your Windows startup group.
About
Click this button to get copyright and version information about the SuperScript 870 Status Monitor.
Restore Defaults
Click this button to restore all of the default settings for the Preferences tab.
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DOS Printing
5
Overview
This chapter explains printing from your SuperScript 870 printer while in the DOS environment. It includes the following subjects:
The DOS printing utilities
Printing from DOS
Installing DOS software
DOS printer control panel
DOS Status Monitor
Using the DOS Status Monitor
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The DOS Printing Utilities
The “Printer Drivers and Utilities for Windows
3.1x and Windows 95/98” software included with your SuperScript 870 printer contains two utility programs for the DOS environment that provide a number of printer control and monitoring features. These programs are:
The DOS Control Panel (n870cp.exe): a program you run from the DOS prompt which enables you to specify a number of printer settings.
The DOS Status Monitor (n870sm.exe): a memory-resident (TSR) program that can pop up in DOS programs to give you real­time feedback about your printer’s status. It can also enable you to pause and resume printing, reset the printer, or eject a page.
These two programs are primarily useful to DOS users who do not use Microsoft Windows. Many of the functions of the SuperScript 870 DOS printing utility programs are also available in the SuperScript 870 Windows Status Monitor and Windows Printer Driver.
horizontal offset, and vertical offset. These settings will not override your application settings and are explained in the section below called “Change Printer Settings Menu.”
The DOS Status Monitor and Printer Control Panel are designed to work seamlessly with each other and with the SuperScript 870 Windows Status Monitor. This seamless interaction is possible because the DOS and Windows programs share the same configuration file. If you are printing from a DOS application within Windows, you should rely on the Windows Status Monitor not the DOS Status Monitor because Windows is controlling your print job.
Printing from DOS Programs
When you print from DOS programs, your SuperScript 870 printer automatically uses LaserJet IIP emulation mode. When printing from a DOS program, you must select the LaserJet IIP as the installed printer if your program gives you a choice.
Note: Some of the printer settings can only be changed using the DOS Control Panel. These settings include: default font, default symbol set, lines per page,
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Installing DOS Software Only
To install the SuperScript 870 DOS software (for example, if you do not use Windows), you can
Chapter 5: DOS Printing
manually copy the software from theSuperScript 870 Solutions CD to your hard drive:
1. From the DOS prompt, create a directory on your hard drive for the DOS software (for example: \necdos):
Type md c:\necdos and press
2. Change to the directory you have just created: Type cd c:\necdos and press
3. Copy the SuperScript 870 DOS program files
n870cp.exe, n870cp.hlp and n870sm.exe from the “SuperScript 870
Solutions CD” (if it is loaded in drive D): Type copy d:\ss870\dos\n870cp.exe
and press Type copy d:\ss870\dos\n870cp.hlp
and press Type copy d:\ss870\dos\n870sm.exe
and press
e
e
e
e
e
DOS Printer Control P anel
The Printer Control Panel is a DOS program that lets you change a number of printer settings, print sample pages, and change the settings of the DOS Status Monitor.
To run the Printer Control Panel if you installed the NEC SuperScript 870 software through Windows:
From the DOS prompt, type n870cp and press
e.
To run the Printer Control Panel if you installed the NEC SuperScript 870 software through DOS:
1. Go to your NEC DOS directory and type: cd \necdos and press
2. Then type: n870cp and press
The Printer Control Panel will run and you will be at the Main Menu, described in the next section.
e.
e.
Main Menu
The Main Menu, which appears when you run the Printer Control Panel, is used to access sub-menus where you make changes to printer settings and choose other options.
To select menu options from the Main Menu highlight up and down with the keyboard arrow keys and press
e.
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Control Printing (pause, reset, eject)
This menu lets you pause or continue printing, reset the printer, or eject a page. (Pause and Reset are only available for SuperScript 870 printers connected directly to your computer.)
Change Printer Settings
This menu lets you change a number of internal SuperScript 870 printer settings.
Print Sample Pages
This menu lets you print two sample pages, one showing your printer’s internal settings and the other showing your printer’s internal fonts.
Change Status Monitor Settings
This menu lets you change the Hot key used by the DOS Status Monitor, and choose whether you want the DOS Status Monitor to provide audible warnings of printer problems.
Change Printer Port
If you have multiple printers connected to your computer, you can use this menu to specify which printer port your NEC SuperScript printer is connected to.
Exit to DOS
This menu option exits the SuperScript 870 Printer Control Panel and returns you to the DOS prompt.
Each menu is described below.
Change LaserJet IIP Emulation Settings
This menu lets you select a number of settings that are used when you print from DOS using LaserJet IIP emulation mode. This mode is automatically used whenever you print from DOS software, do a printscreen, or copy a text file to the printer.
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Control Printing Menu
The features on this menu are similar to those available in the memory-resident DOS Status Monitor program. These allow you to monitor your printer’s status and to send several printer control commands.
Pause/Continue Printing
Selecting this option pauses the printer, or continues (restarts) printing if it has been paused. Selecting Pause printing stops the printer from receiving input, but lets pages that have already started printing be finished. Continue printing causes the printer to accept input again.
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the printer. Any fonts downloaded to the printer will be cleared.
Eject a Page
Selecting this option ejects a page from the printer. You can use this feature if there is data left in the printer after printing a text job or doing a print screen.
Return to Main Menu
This option returns you to the Main Menu.
Change Printer Settings Menu
The choices on this menu let you change a number of your printer’s internal settings. For most users the default settings will be satisfactory.
After you change any of these settings, turn the printer off and then back on.
Note: Pause/Continue printing, and Reset printer choices are only available for SuperScript 870 printers that are connected directly to your computer and with bidirectional communication (not under Windows).
Reset Printer
Selecting this option sends a reset command to the printer. This cancels all jobs being processed by
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Energy Saving Timeout
This setting lets you specify how long your printer will wait without receiving data before going into Energy Saving Mode. The default setting is 30 minutes. The On Line light on your printer’s Operator panel will blink slowly when the printer is in Energy Saving Mode. The printer will automatically “wake” from Energy Saving Mode when it receives a print job or the Operator panel button is pressed.
Adobe Memory Booster
This option lets you turn Adobe Memory Booster on or off. Adobe Memory Booster is an advanced printer technology that effectively triples your printer’s memory, allowing you to print complex documents that traditional printer architectures would fail to print. The default setting is on and NEC recommends that you leave this on. See Chapter 3 of this user’s guide for more information.
JamRecovery
When jam recovery is turned on, the printer reserves part of its memory so that it can reprint a page if there is a printer jam. This causes printing to be slower. The default setting is off.
Wait Timeout
This setting determines how long the printer will
wait for data before ejecting a partially printed page. You may want to set a longer time if you use software that pauses for processing for extended periods during printing (such as some database programs). The default setting is 40 seconds. You can deactivate the wait timeout by setting it to off.
Manual Feed Timeout
This setting determines how long the printer will wait for you to insert paper into the manual feed tray. If you do not insert paper within the specified period, the printer will print the job using paper from the Multi-purpose tray. The default setting is 255 seconds. You can also set this timeout to off, which causes the printer to wait indefinitely (not recommended for a network printer).
Auto-continue
When auto-continue is on, the printer automatically resumes printing after most errors. When auto-continue is off, the printer waits for you to press the Operator panel button before it resumes printing. The default setting is on.
Horizontal Offset
The horizontal offset setting allows you to shift the printing on the page either to the right or left. You can use this setting to very accurately adjust the printing position, for example, if you need to
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print onto pre-printed forms. Setting a negative value moves the printing position to the left. A positive value moves the printing to the right. You can set a value from -127 to +127. The default setting is 0 (zero). Each increment is equal to one three-hundredth of an inch.
Vertical Offset
The vertical offset setting allows you to shift the printing on the page up or down. For example, if you need to print onto pre-printed forms. Setting a negative value moves the printing position up on the page. A positive value moves the printing down. You can set a value from -127 to +127. The default setting is 0 (zero). Each increment is equal to one three-hundredth of an inch.
Save settings, Return to Main Menu
Select this option when you have the settings on this menu set as you want. The current settings will be sent to the printer and you will return to the Main Menu.
Change LaserJet IIP Emulation Settings
This menu lets you specify a number of settings that affect your print jobs when you print from DOS, including doing print screens, copying text files to the printer, or printing from a DOS program that does not have a LaserJet IIP printer driver.
If you do not want to store the current settings, you can press ^ to return to the Main Menu without saving your settings. You can also press p to restore all settings to their default values.
Note that if you print from a DOS program that does have a LaserJet IIP printer driver, such as a DOS word processor, the program’s printer driver usually overrides any settings on this menu. Be sure to select LaserJet IIP as your installed printer if your DOS program gives you a choice. Before these settings can take effect, you must turn the printer off and then on again.
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Print Sample Pages Menu
This menu lets you choose between two sample pages that you can print:
Printer Settings Page
Choose Printer settings page to print a page which shows your printer’s model, version, installed memory, and other information.
PCL Font Page
Choose PCL font page to print samples of the internal fonts included with your printer. These internal resident fonts are: Courier 12 pt., medium, italic, bold; Courier 10pt., medium, italic, bold and Line printer 8.5pt.
Reference Manual is available through the Hewlett-Packard Company. Call Hewlett­Packard’s Direct Marketing Division toll free at 1­800-538-8787 or direct at 408-720-2428. In Canada, call 905-206-4383.
Return to Main Menu
This option returns you to the Main Menu.
Change Status Monitor Settings Menu
This menu lets you change two settings for the memory-resident DOS Status Monitor. If you change one of these settings, the change will take effect the next time you run the Status Monitor.
For a detailed description of the PCL printer language, the LaserJet IIP Printer Technical
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Audible Warnings
Choose whether or not you want sound warnings when there is a printer error. The default for audible warnings is on.
Hot-key
Choose the hot-key used to pop up the DOS Status Monitor. The default hot-key combination is b-a-S. If you want to specify a different hot-key, you can press any combination of the Alt key, Ctrl key, shift key, and any letter or number.
Save Settings, Return to Main Menu
Select this option when you have selected the settings on this menu set as you want them. The current settings will be saved and you will return to the Main Menu.
If you do not want to keep your changes, press ^ to return to the Main Menu without saving your settings. Press pto restore the default settings.
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DOS Status Monitor (TSR)
The DOS Status Monitor is a memory-resident (TSR) program that can pop-up over DOS programs to give you feedback about your printer’s status, as well as enabling you to pause/ continue printing, reset the printer, or eject a page.
Change Printer Port Menu
This menu lets you specify which parallel port your SuperScript 870 printer is connected to. The port you select is also the port that the DOS Status Monitor program will monitor. The default printer port is LPT1.
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Chapter 5: DOS Printing
The amount of status information displayed and the features available from the DOS Status Monitor, depends on whether the printer is connected directly to your computer or through a printer sharing device:
Detailed information about print jobs will be provided as status information if the default printer is a SuperScript 870 connected directly to your computer.
If a SuperScript 870 printer is connected with a printer sharing device, the DOS Status Monitor can still provide some printer status information such as paper error and offline.
If a non-SuperScript 870 printer is connected, no status information is available.
Starting the Status Monitor
Installation of the DOS Status Monitor is described in the section called “Installing SuperScript 870 DOS software only” on page 72.
To run the DOS Status Monitor if you installed the NEC SuperScript 870 software through DOS:
1. Go to you NEC DOS directory and type: cd \necdos and press
2. Then type: 870sm and press
e.
e.
To run the DOS Status Monitor if you installed the NEC SuperScript 870 software from Windows:
1. To load the DOS Status Monitor into memory, Type n870sm and press e.
2. To pop-up the DOS Status Monitor, press its hot-key combination. By default, the hot-key is b-a-S.
If you need to change the hot-key because of a conflict with a DOS program, you can do so using the Printer Control Panel program as described in the section called “Change Status Monitor Settings”.
Note: Under some circumstances, the DOS Status Monitor may not be able to pop-up over a DOS program if the program is displaying a graphic screen.
Auto Loading the DOS Status Monitor
You might want to have the DOS Status Monitor load automatically when you start your computer. To do this you need to add this line to your AUTOEXEC.BAT file:
C:\necdos\n870sm.exe
(Substitute the directory location where you installed n870sm.exe if it is not \necdos.) You can add this line with a text editor like DOS Edit.
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Chapter 5: DOS Printing
Using the DOS Status Monitor
When you press its hot-key (by default, b-a- S), the DOS Status Monitor screen pops up.
Printer Status Information
The name of the SuperScript 870 printer and the printer port it is connected to are shown on the first line of the DOS Status Monitor screen.
Information about the printer’s current status is shown in the middle of the screen. Depending on whether or not bidirectional communication is enabled for your printer and the printer’s current status, one or two lines of status information are displayed.
Printer Control Options
The printer control options are shown below the printer status information area. To perform an action, type its letter as indicated on the screen.
P - Pause Printing
Press P to Pause Printing. If a job is printing, it will stop after the current page. If no job is printing, the printer will not accept any more data until you press C to Continue.
C - Continue Printing
If your printer has already been paused, or if it is waiting for you to take some action, pressing C will continue (restart) the print job.
Continue Printing is only available for SuperScript 870 printers that are connected directly to your computer.
R - Resets Printer
Pressing R sends a Reset command to the printer, which clears all data and downloaded fonts from the printer’s memory.
Reset Printer is only available for SuperScript 870 printers that are connected directly to your computer.
E - Ejects page
Pressing E sends a command to the printer to eject a page. This is useful, for example, if you do a print screen from your computer.
X - Exits this menu
Pressing X or ^ exits the DOS Status Monitor.
Pause Printing is only available for SuperScript 870 printers that are connected directly to your computer.
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Chapter 5: DOS Printing
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Using the Printer
6
Overview
This chapter gives you the information you need when loading specific kinds of media into your SuperScript 870 printer. The chapter has information about:
Using the Multi-purpose tray
Using the Manual feed tray
Loading envelopes
Loading transparencies and adhesive labels
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Chapter 6: Using the Printer
Using the Multi-purpose Tray
The SuperScript 870 laser printer’s Multi­purpose tray holds up to 150 sheets of 20 pound letter sized paper. It holds 10 sheets of standard labels or transparencies, 10 business size envelopes (Com 10), or 10 pieces of thick paper. Refer to Appendix A, “Selecting Print Media”, of this user’s guide for information on choosing the correct media types and sizes to use with this printer.
Note: Do not mix paper types or overfill the tray. Do not load envelopes with transparent windows into the printer.
Loading Paper into the Multi-purpose Tray
Please refer to Chapter 1, “Setting Up the Printer” of this user’s guide for directions on loading paper into the Multi-purpose tray.
Loading Envelopes into the Multi-purpose Tray
1. Remove the cover from the Multi-purpose tray.
2. Open the paper guides. Insert a stack of envelopes with the flaps facing down and to the left. Make sure you do not exceed the 10 envelope capacity of the tray.
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3. Using both hands, adjust the paper guides so that both sides of the envelopes are secure.
Chapter 6: Using the Printer
Using the Manual Feed Tray
Use the Manual feed tray to print transparencies, labels, or envelopes in addition to making quick runs of paper types or sizes that are not currently loaded in the Multi-purpose tray.
In manual feed mode you must press the Operator panel button each time you print a page.
The Manual feed tray feeds paper ranging in size from A4 to Legal 14” and weights ranging from 16 pound to 43 pound.
Load paper, envelopes, transparencies and label sheets one at a time into the Manual feed tray.
Loading Paper and Envelopes into the Manual Feed Tray
1. Make sure the Multi-purpose tray cover is properly attached.
2. Open the Manual feed tray guides.
3. Add the paper or envelope to be printed face up. Adjust the paper guides with both hands so that the sides of the paper are secure.
4. The Manual feed slot will take only one piece of paper each time you press the Operator panel button.
Note: Insert envelopes with the address side facing up and the flap side facing down and to the left.
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Chapter 6: Using the Printer
Loading T ransparencies and Adhesive Labels
The Multi-purpose tray holds up 10 transparencies or adhesive label sheets. Feed transparencies or label sheets one at a time from the Manual feed tray. For best results, print trans­parencies and adhesive labels to the Face-up output tray at the back of the printer. Remember to toggle the Paper destination switch to its back position when printing to the Face-up output tray (see illustration on page 23). Do not load
transparencies or adhesive label sheets into the optional 500-Sheet cassette.
Transparencies
When you are printing transparency film to the Face-up output tray, always remove the first printed transparency before feeding a second one through. This prevents scratching the film surface of the first transparency. Only use transparencies that are designed for laser printers.
Note: If you change media in the Multi­purpose tray and you have selected
“Manual feed”
job may not continue printing until you press the Operator panel button.
Adhesive labels consist of a top (print surface) sheet, an adhesive layer, and a liner (peel-away backing). Use labels that cover the entire surface of the liner sheet. Labels placed on a liner sheet with interrupting spaces make it difficult for consistent feeding and may jam in your printer.
Using either tray, the image is printed on the side facing up—so load adhesive labels with the label side up, liner side down.
Note: You should fan the sheets before loading.
as your paper source the
Adhesive Labels
NEC recommends that adhesive labels be fed manually through the Manual feed tray to the Face-up output tray. However, these may also be loaded into the Multi-purpose tray like regular paper.
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Printer Options
7
Overview
This chapter explains the various printer options available for the NEC Superscript 870 laser printer. It includes:
Printer options
Adding the 500-Sheet cassette
Adding memory to the printer
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Chapter 7: Printer Options
Printer Options
You can add the following NEC printer options to the NEC SuperScript 870 laser printer.
500-Sheet Cassette
part # 8701
The 500-Sheet cassette holds 500 sheets of standard letter sized paper.
SuperScript 870 Network Interface Upgrade Kit (NIC)
part # 8702
The SuperScript 870 can be connected to a 10/ 100Base-T Ethernet network with the Network Interface Upgrade Kit. The SuperScript 870 NIC gives the 870 printer the speed, power, and adaptability to handle a variety of networking environments, including Novell® NetWare®, Windows, TCP/IP, and Apple®EtherTalk®. The SuperScript 870 NIC package includes drivers for Windows 3.1x, Windows 95, Windows 98, Windows NT 4.0, and Mac® OS (through EtherTalk).
The 500-Sheet Cassette
The optional 500-Sheet cassette consists of the Feeder unit and the Paper cassette which holds up to 500 sheets of standard 16 pound to 28 pound letter size paper. Refer to Appendix A, “Selecting Print Media,” for information on choosing the correct paper types and sizes for this printer.
Installing the 500-Sheet Cassette
1. Switch OFF the printer power.
2. Unplug the power cable and the parallel printer cable from the back of the printer.
Memory Expansion Module (SIMM)
Use industry standard 1MB, 4MB, or 16MB SIMMs to add memory to your printer. See page 90 of this user’s guide.
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3. Remove the 500-Sheet feeder and cassette from its packaging, including the protective tape used to hold the various components in place.
4. Place the Feeder unit on a stable surface and make sure to align the coupling pins of the Feeder unit with the holes located underneath the printer.
Chapter 7: Printer Options
Loading Paper into the 500-Sheet Cassette
1. Press down on the paper lifting plate located inside the paper cassette until it locks.
Coupling pins
5. Insert the cassette into the tray unit. Be sure to
use both hands.
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Chapter 7: Printer Options
2. Place a stack of paper, face up, into the cassette.
Note: The inside of the 500-Sheet cassette has a maximum level mark inside the inlet of the tray showing how high you can stack paper in the tray. Make sure that paper is stacked no higher than this mark.
Maximum level mark
Do not load additional paper until all the paper in the cassette is completely used up.
3. Install the cassette cover and push the cassette into place.
Note: In order to select options on your screen, you must first select the option from the Accessories tab. See Chapter 3,
“SuperScript Software,”
guide.
of this user’s
Memory Expansion Module (SIMM)
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SuperScript 870 memory can be expanded by adding an industry standard 72-pin SIMM. See page 91 for expansion SIMM requirements.
Adding the memory expansion module will solve the memory overflow problem that causes incomplete page printing and lessens resolution
fallback problems. Added memory will also increase spooling capability in network printing.
The 72-pin industry standard (60, 70, or 80 nanosecond) SIMM is available from your local computer dealer. You can use both parity and non-parity DRAM SIMMs. Upgrade the printer memory by installing a 1 MB, 4 MB, or 16MB SIMM.
Chapter 7: Printer Options
Follow these steps to install the memory expansion module.
1. Turn off the printer power.
Note: To protect your printer from possible damage make sure it is powered down prior to installation of the module.
2. Pull the power cord from the rear of the printer and disconnect the parallel printer cable.
3. Press the Top cover release button and open the Top cover.
4. With a phillips-head screwdriver, remove the two screws that hold the Side cover of the printer in place and remove the Side cover.
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Chapter 7: Printer Options
Caution! Do not touch any part of the controller board with your hands.
5. Locate the memory socket on the controller board. Hold the module so that the metal edge faces toward the memory socket.
6. Hold the module at an angle and push it firmly into the socket, being careful not to touch the connection points along the edge of the SIMM.
7. Press the module down until it clicks into place. Make sure both ends of the SIMM click securely into place.
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8. Replace the Side cover using the two screws provided to secure it in place.
If you ever need to remove the SIMM, press down on the metal tabs on the sides of the socket.
Use only 1MB, 4MB, or 16 MB industry standard 72-pin full page mode SIMMs with an access time of at least 80 NS.
If the printer is directly connected to your computer, the printer driver will see the additional RAM automatically. Information will show up on the Accessories tab of the Windows printer status monitor (after clicking on Printer Setup).
If the printer is not directly connected, use the Printer Setup on the Accessories tab to tell the driver about the additional memory.
Chapter 7: Printer Options
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Chapter 7: Printer Options
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Maintaining Your Printer
Overview
This chapter explains the basic maintenance and cleaning procedures you must follow to maintain high print quality and efficient operation of your NEC SuperScript 870 printer:
The Imaging modules
Redistributing the Toner module
Replacing the Toner module
Replacing the Photoconductor module
Cleaning the printer
Transporting the printer
8
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Chapter 8: Maintaining Your Printer
Introduction
This Chapter explains the basic maintenance and cleaning procedures you must follow to maintain high print quality and efficient operation of your NEC SuperScript 870 printer.
Information on spare parts ordering and NEC service agreements is found in Chapter 10,
“Getting Service and Support.”
The Imaging Modules
The SuperScript 870 Imaging modules consist of two parts: the Toner module and the Photoconductor module. The Imaging modules ship already installed inside your new SuperScript 870 printer. The Toner module lasts for approximately 3,000 pages at 5% toner coverage (average business letter). The Photoconductor module lasts for approximately 20,000 pages.
Redistributing the Toner
When the shading of your print output becomes lighter, the Toner module needs to be replaced or the toner needs to be redistributed.
To redistribute the toner, perform the following steps.
1. Switch OFF the printer power.
2. Push the Top cover release button and raise the Top cover
Top cover release button
Both modules are replaceable and available through your dealer or by calling NEC at 1-800­632-2326. There is also a high capacity Toner module available that will print approximately 6,000 pages at 5% toner coverage.
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Chapter 8: Maintaining Your Printer
3. Gently lift out the Toner module
.
Warning! Do not touch the Fuser unit. It may be extremely hot. The Fuser unit is clearly labeled and located behind the Toner module area.
4. Rock the Toner module gently, five or six times, to redistribute the toner.
5. Holding onto the Toner module’s handle, lower it into the printer, making sure the four pins (two on each side) fit into the guides and match the markings inside the printer.
6. Gently but firmly close the Top cover of the printer.
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Chapter 8: Maintaining Your Printer
If the output quality has improved, continue using the Toner module. When it begins to get too light again, it is time to replace the Toner module and/or the Photoconductor module.
Replacing the Toner Module
You should replace the Toner module when you see print quality problems, such as light images or white streaks across the page. To reorder an NEC SuperScript 870 Toner module, contact your NEC printer dealer or call 1-800-632-2326.
1. Turn OFF the printer, press the Top cover release button and open the Top cover.
3. Remove the new Toner module from the shipping carton and the foil wrapper. Save the foil wrapper (you will want to recycle it with your used Toner module). Simply put your used Toner module into your new NEC SuperScript 870 Toner module box and apply the provided mailing label.
4. Rock the Toner module gently five or six times to redistribute the toner.
2. Remove the used Toner module from the printer.
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Chapter 8: Maintaining Your Printer
5. Holding onto the Toner module’s handle, lower it into the printer. Make sure the four pins (two on each side) fit into the guides inside the printer; it should snap into place. The blue and green markings on the Toner module and the inside of the printer should match.
6. Carefully close the Top cover of the printer.
Replacing the Photoconductor Module
After about 20,000 pages, print images might start to become faint and blurred. When this happens, use the following procedure to replace the Photoconductor with a new one. (To find out your current page count, print out a Settings page— press the Operator panel button for 4 seconds and wait for the lights to cycle through.)
1. Turn OFF the printer and open the Top cover.
2. Remove the Toner module and the used Photoconductor module from the printer.
Caution! The Fuser unit can become very hot during operation.
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Chapter 8: Maintaining Your Printer
Photoconductor module
3. Remove the new Photoconductor module from its packaging. If you do not plan to immediately install the Photoconductor module, cover it with a cloth to protect it against overexposure to light.
4. Install both the Photoconductor module and the Toner module into the printer. Line up the blue and green markings on the inside of the printer with the blue and green markings on the imaging modules. Then align the guides of the modules with the grooves inside the printer.
Note: Make sure the Photoconductor module is inserted inside the printer as far as it will go.
5. Close the Top cover of the printer.
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Cleaning the Printer
Clean the printer at regular intervals to avoid the build up of dust, dirt, and paper lint on the inside and outside surfaces of the printer.
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