NEC SuperScript 4400N User Guide

September, 1998
Proprietary Notice and Liability Disclaimer
The NEC T echnologies product(s) discussed in this document are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Technologies.
To allow for design and specification improvements, the information in this document is subject to change at any time without notice. Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited.
© NEC Technologies, Inc., 1998.
Microsoft, Windows, Windows 95, Windows 98, Windows NT, Windows for Workgroups, and MS-DOS are registered trademarks of Microsoft Corporation.
Adobe PostScript® 3 is a trademark of Adobe Systems Incorporated.
All other product, service, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective companies or organizations. NEC disclaims any responsibility for specifying which marks are owned by which companies or organizations.
Copyright 1998 NEC Technologies, Inc. 1250 N. Arlington Heights Rd. Itasca, IL 60143 All Rights Reserved.
Copyright 1998 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-01, Japan All Rights Reserved.
ii SuperScript 4400 Series — User’s Guide
This user’s guide includes the information you need to operate and maintain your NEC SuperScript™ 4400 or 4400N printer. The chapters in this guide are described below.
Chapter 1, “Features”
Describes SuperScript printing capabilities, printer options, settings, and operating requirements.
Chapter 2, “Getting Started”
Describes how to assemble your printer, print a test page, connect the printer to your computer or network, and begin printing your documents.
Chapter 3, “Printer Options”
Provides instructions for installing and using printer options, including the network interface card (NIC), Paper Tray 2, the Legal Tray, and SIMM.
Chapter 4, “Printer Drivers”
How to install and use software on your computer to select printer settings and monitor printer status.
Chapter 5, “The Operator Panel”
Describes how to use the operator panel to change printer settings and perform other tasks.
Chapter 6, “Web Printing Setup”
Provides instructions for system administrators to set up Pull Printing and PrintAgent™ software on your network.
Chapter 8, “Maintaining Your Printer”
Gives a schedule and instructions for performing routine maintenance tasks that will keep your printer operating efficiently.
Chapter 9, “Troubleshooting”
Shows how to diagnose and respond to operating difficulties, including paper jams, printer errors, and print quality problems.
Chapter 10, “Technical Support”
Tells how to contact NEC for service, support, and supplies for your printer. Also provides information about the SuperScript 4400 Limited Warranty and obtaining service contracts.
Appendix A, “Printer Specifications”
Detailed information about printer operations.
Appendix B, “Media Specifications”
Information for using different media in your printer.
Appendix C, “Safety Information”
Information about safety precautions.
Appendix D, “Moving Your Printer”
Important instructions for safely moving, repacking, and shipping the printer.
Index, “Hyperlinks”
Click on the page numbers in the index and connect with those pages.
Chapter 7, “Network Setup”
Provides instructions for system administrators to set up network printing over NetWare, TCP/IP, EtherTalk, Windows 3.x and above, Windows NT 4.0, and NetBEUI/ NetBIOS.
iv SuperScript 4400 Series — User’s Guide
Overview 1
SuperScript 4400 Series Highlights 1 SuperScript 4400N Enhancements 1 Printer Options 1 Your Starting Point 1 System Requirements 2 Supported Printing Environments 2 Hardware Requirements 2 Energy Saving 2
SuperScript 4400 Series CD 3
Printing Software for Windows 3
4400N Printer Web Pages 4
Paper Handling and
Special Media 5
SuperScript 4400 Settings 6
Printer Settings 6 Using the Printer Operator Panel 6 Using Printer Drivers 6
PostScript 3 Features 7
Color Processing 7 Watermarks 7 Paper Handling 7 Graphics 7 PostScript Options 8 Device Options 8
PCL 5e Features 9
Working with Fonts In Windows 10
PostScript 3 Font Settings 10 PCL 5e Font Settings 10
Overview 11
Safety Instructions 11
Selecting a Location 11
Unpacking 12
Checking Printer Contents 13
Identifying Printer Parts 14
Front View 14 Front Internal View 14 Back View 14 Back Internal View 14 Top Internal View 14
Installing the Belt Cartridge 16
Installing the Fuser Oil Bottle and Fuser
Cleaning Roller 17
Installing the Toner Modules 18
Loading The Paper Tray 19
Printing a Startup Page 20
Connecting the Printer to Your Computer
or Network 21
Connecting the 4400 Printer 21 Connecting the 4400N Network Printer 21
Printing with the 4400 Printer 22
Easy/Local Setup for Windows 95/98 and
Windows NT 4.0 22 Easy/Local Setup for Windows 3.x 22 Printing a Document from Your Application 22
Quick Web Printing with the
4400N Network Printer 23
First, Set the Printer’s IP Address 23 Easy Remote Printing Setup 23
Printing Envelopes 24
Printing on Thick Paper 24
Printing Transparencies 25
Printing Labels 25
Overview 27
Installing the Network Interface Card (NIC) 27
First, Prepare the Printer 28 Second, Install the NIC 28 Third, Test the NIC 30
Installing the Legal Paper Tray 30
Adding the Paper Tray 2 Unit 31
Adding Memory (SIMM) 33
Installing SIMM 34
Overview 35
Windows 95/98 36
Installing Printing Software 36 Printing a Document 36 Accessing a Printer Driver 36 Changing Settings in the Printer Driver 36 Setting Another Printer Driver as Default 36 Using the Windows 95/98 Printer Drivers 37
Windows NT 4.0 41
Installing Printing Software 41 Printing a Document 41 Accessing Printer Properties 41 Accessing Document Properties 41 Changing Settings in the Printer Driver 41 Setting Another Printer Driver as Default 41 Using the Windows NT 4.0 Printer Driver 42
Windows 3.x 45
Installation for Windows 3.x 45 Printing a Document 45 Accessing the Printer Driver 45
Mac OS 48
Installing Printing Software 48 Choosing the Printer 48 Configuring the PPD 48 Renaming Your Printer 48
Printing 48
Page Setup 48
Overview 51
Operator Panel Features 51
Indicator Lights 51
The Message Display 52
Operator Panel Buttons 53
Using the Menu Tree 54
An Example of Using the Menu Tree 54
Operator Panel Menus 55
Operator Panel Tasks 57
Taking the Printer Offline and Online 57
Setting Media Type 57
Stopping a Job 57
Clearing the Print Buffer 57
Resetting the Printer 57
Resetting the NIC 57
Restoring Factory Defaults 57
Printing 4400 Information Pages 58
Resetting Usage Reports 58
TCP/IP Setup 58
Overview 59
NEC PrintAgent Remote Printing 59
NEC PrintAgent Pull Printing 59
Remote Printing 60
System Requirements 60
Easy Remote Printing Setup 60
Remote Printing From Your Desktop 60
Getting Printer Status 60
Getting Help 60
PrintAgent Features 61
PrintAgent Program Menus 61
PrintAgent Window Menus 62
Pull Printing 63
vi SuperScript 4400 Series — User’s Guide
Server System Requirements 63 PrintAgent Core and Server Installation 63 Configuring URLs 64 Changing PWS Settings 65 Plug Ins 66 Pull Printing from Your Desktop 67 Pull Printing User Settings 69
Overview 71
Setup Options 71
Network Printer Features 72
Network Settings Page 72 Setting The Printer IP Address 73 Resetting the NIC 74 Restoring Factory Default Settings 74 NIC Status Lights 74
Network Administration Page 75
Going to the Network Administration Page 75
Using MAP 77
MAP Operating Requirements 77 Installing MAP 77 Running MAP and Selecting a 4400N 77
Windows 78
Installing SuperScript 4400 Printer Drivers 78 TCP/IP Requirements for Windows Configuration78 Network Configuration Options 78 TCP/IP Setup in Windows 95/98 and
Windows NT 4.0 79 Windows Peer to Peer Printing Setup 80 Moving a Peer to Peer Printer 80 Removing Peer to Peer Software 81 Setting lpr Printing on an NT Network 81 Shared Printing in Windows 95/98 82 Dynamic Host Configuration Protocol 83
NetWare 4.x 84
Using NWADMIN 84
NetWare 3.x 86
Web JetAdmin 87
First, Go to the File Location 87 Second, Copy Files to WebJetAdmin Folders 87 Third, Reset Web JetAdmin Discovery 87
First, Configure the IP Address on the 4400N 88 Second, Set Up Your Printing Mode 88
Overview 91
Precautions 91
Maintenance Schedule 92 Service Visit Schedule 92
Replacing the Toner Modules 93
Replacing the Fuser Oil Bottle 94
Replacing the Fuser Cleaning Roller 95
Cleaning the Belt Cartridge 96
Replacing the Belt Cartridge 97
Cleaning Inside the Back Cover 98
Replacing the Fuser Unit 99
Cleaning the Laser Lens 100
Replacing the Ozone Filter 101
Replacing the Toner Collector 101
Cleaning the Outside of the Printer 102
Overview 103
Print Quality Maintenance 103 Simple Troubleshooting 103 Printer Messages 103
Preventing Paper Jams 105
Understanding the Paper Path 105
Removing Paper Jams 106
Misfeed Jams 106 Inner Jams 107
Outer Jams 108
Drum Jams 108
Print Quality 109
Background is Smeared 109
Image Edges are Missing or Peeling 109
Horizontal Jitter 109
Horizontal Ribbing 109
Image Shows Banding, Shadows, or Shifting 109
White Line 109
Vertical Streaks 109
Vertical White Band 109
Black Line 110
Vertical Line 110
Image Staggered Vertically 110
Horizontal Banding 110
Horizontal White Band 110
Toner Spots 110
Mixed Color Image 110
Color Misregistration 111
Toner Streak 111
Mottled Image 111
Shadowing 111
Insufficient Gloss 111
Back of Paper is Stained 111
Missing Print 111
Partial Printing 111
Network Printing Problems 112
Check the Printer Operation 112
Check the Network Settings Page 112
Check other Network Users 112
Review Recent System Changes 112
Check Hardware Connections 112
Check NIC Status Lights 112
Troubleshooting for NetWare 113
Troubleshooting for MacOS 114
Overview 115
Assistance Nearby 115
Help From Within Your Company 115 Help From Your Dealer 115
NEC Technical Support 115
How to Contact NEC 115
Ordering Supplies 116
NEC Warranty and Service 117
NEC Service Contracts 117
SuperScript 4400 Printer Limited Warranty 117
Warranty Period 117 Warranty Coverage 117 Warranty Support 118 Obtaining Warranty Service 118 Limitation of Damages and
Implied Warranties 118
viii SuperScript 4400 Series — User’s Guide
The innovative NEC SuperScript™ 4400 color laser printer is the best value today for fast color and monochrome printing. The 4400 delivers high resolution, laser color output for business presentations and reports and is adaptable to changing business needs. The SuperScript 4400N network printer introduces the first web-based printing capability. This allows you to print jobs to remote locations—across the building or across the country! This section reviews the features and options of each printer that will make it the busiest machine in your office.
SuperScript 4400 Series Highlights
Prints from 4 to 8 color pages per minute and up to 16 monochrome pages.
With PostScript 3 or PCL5e printing languages, you can print almost anything. The printer automatically selects the appropriate printer language for incoming jobs.
printer driver for your system. The PCL 5e printer driver is for monochrome printing only.
600 x 600 dpi printing is standard
1200x1200 dpi printing is available when a total of 80 MB of RAM is installed (96 MB for legal size paper).
32 MB of RAM standard, extendable to 128 MB
2.1 GB internal hard disk for storing fonts and forms.
Year-2000 compliant
For color printing, you must use the PostScript 3
SuperScript 4400N Enhancements
With the network printer, you can take advantage of the latest printing technology.
Printer Home Page provides access to web-based printing software, online Help, and other features.
Using NEC’s PrintAgent™ software, configuration and monitoring can be done from your workstation.
Supports traditional network printing over NetWare, TCP/IP, EtherTalk, Windows 3.x and above, Windows NT 4.0, and NetBEUI/NetBIOS
96 MB of RAM standard, extendable to 128 MB
Printer Options
You can add these features to increase productivity.
250-sheet standard size Paper Tray 2
250-sheet Legal Tray
Network Upgrade Kit with Network Interface Card (NIC)
Your Starting Point
The instructions in this guide assume that you are familiar with your computer and/or network operating systems, and that your system is configured and operating properly.
System Requirements
Y our SuperScript 4400 printer and software can operate using the following minimum system configurations.
Windows Operating System
Microsoft Windows 3.x, Windows 95/98, or Windows NT 4.0
486 or higher CPU
CD-ROM drive
5 MB of free hard disk space
8 MB or more of RAM
Parallel Port (for the 4400)
Ethernet connection (for the 4400N)
Mac OS
Mac OS 7.1 or higher
68040 or higher CPU
CD-ROM drive
5 MB of free hard disk space
8 MB or more of RAM
Ethernet connection on the 4400N
Web-Based Printing Requirements
To use the web-based Pull Printing and NEC PrintAgent features, you need to have Microsoft’s Internet Explorer 4.01 SP1 web browser. Other requirements are described in Chapter 6, “Web Printing Setup.”
Supported Printing Environments
The SuperScript 4400 comes with software for using the printer on several operating systems and network.
Microsoft® Windows® 3.x, Windows 95/98, and Windows NT® 4.0
NetWare® versions 3.x and 4.x
Mac™ OS 7.1 and higher using EtherTalk
Peer to peer printing for Windows 95/98
For network setup, your workstation and network operating system should be configured and operating correctly, and your SuperScript 4400 printer drivers should already be properly installed.
Hardware Requirements
You need to provide the following additional hardware to setup and connect your printer.
For standard connection, a IEEE 1284 compliant parallel cable.
For network connection, Category 5 twisted pair cable with RJ-45 connectors for 10/100Base-T Ethernet, shown here.
detects whether you have a 10 Mbps or 100 Mbps Ethernet connection. For better performance, NEC recommends that you use shielded cable and connectors when connecting to 100 Mbps Ethernet.
The network interface card (NIC) automatically
Energy Saving
The SuperScript 4400 and 4400N printers meet the requirements of the Environmental Protection Agency’s Energy Star Computers program for printers. The purpose of this program is
to promote the manufacturing and marketing of energy-efficient office automation equipment, thereby potentially reducing combustion-related pollution. (The Energy Star emblem does not represent EPA endorsement of any product or service.)
2 SuperScript 4400 Series — User’s Guide
SuperScript 4400 Series CD
provides three options for installing printer drivers and printing utilities in Windows.
Easy/Local Setup
Custom/Network Client Setup
Administrator Setup Choose the one that best suits your needs.
4400 S
that comes with your printer
Printing Software for Windows
Easy/Local Setup
Use this option to quickly install the basic printing tools for your operating system. This is appropriate if you are connected to a SuperScript 4400 from the parallel port. Using this option, you can install
PostScript 3 and PCL 5e printer drivers
Adobe Acrobat Reader 3.01
Onlinedoc.pdf—A print out
printer driver. Also, the advanced setting, Image Color Matching (ICM), is not available with this setup.
Custom/Network Client Setup
If you are a network client with access to a SuperScript 4400N printer, you can use this setup to access web-based printing tools and network utilities. Using this option, you can install
PostScript 3 printer driver with Image Color Matching
PostScript 3 printer driver without Image Color Matching
PCL 5e printer driver
NEC PrintAgent for Remote Printing
Utilities for peer to peer printing
Internet Explorer 4.01 SP1
Adobe Acrobat Reader 3.01
Onlinedoc.pdf—A print out
For color printing, you must use the PostScript 3
User’s Guide
User’s Guide
you can view online, or
you can view online, or
Administrator Setup
This setup should only be used by system administrators who are familiar with the procedures for installing server software and network configuration. Use it to install and use network utilities, and set up servers for NEC PrintAgent Pull Printing.
In addition to all the items available in the Custom/Network Client Setup, the following tools are provided.
PrintAgent Pull Printing Server software
PrintAgent Secondary File Server software
must also install Microsoft’s Personal Web Server. You can download this from Microsoft’s web site at this URL
SuperScript MAP utility for Windows 95/98, and Windows NT 4.0
BOOTP 32 for Windows 95/98 and Windows NT 4.0
To use the NEC PrintAgent Server software, you
Printing Software for Mac OS
SuperScript 4400 Series CD
provides the following software for Mac OS users.
The AdobePS printer driver
The SuperScript 4400 printer description file
ICC files for Color Sync
Instructions for installing Mac OS software are on page 48.
that comes with your printer
SuperScript 4400 Series CD 3
4400N P
Every SuperScript 4400N network printer has a built-in web server and
Printer Home Page
you can use for a variety of
tasks, including
Pull Printing from your desktop
Installing the NEC PrintAgent Remote Printing driver
Monitoring 4400N PrintAgent printers
Performing network administration tasks
Configuring URLs for 4400N printers and servers
Downloading Pull Printing Server software
Downloading Secondary File Server software
Getting information and Help
Once you assign an IP Addr ess to the printer, you can browse to it using Micosoft’s Internet Explorer 4.01. The URL uses the printer’s IP Address. It is for example
Two other useful printer web pages are
URL Configuration Page
install and configure Pull Printing Servers. The URL is
http://<Printer IP Address>/configure.html
See page 64 for more information.
Network Administration Page
to configure the printer network settings. To access this, go the URL configuration page and click the
The Printer Home Page
You can view the Printer Home Page from Windows, Mac OS, or UNIX. The URL is the IP address you assign to the printer, for example,
Click here to display the Pull Printing Page to print over the web without a driver
http://<Printer IP Address>
, which you can use to
, which you can use
link. See page 75 for more information.
Click here to install the NEC PrintAgent driver for remote printing over the web
Click here to display the NEC PrintAgent window to monitor other web printers
Use these links to learn more about Pull Printing and Remote Printing using the NEC PrintAgent
4 SuperScript 4400 Series — User’s Guide
You can use the 4400 to print on a wide variety of media and sizes. SuperScript 4400 paper handling features let you manage print jobs and office tasks efficiently.
Supported Media
Use any light or medium weight copier paper to print out draft copies of your documents. Then, for the best results on final documents, you should consider using NEC’s Premium papers.
Premium Color Laser Paper - 24 lb. Bond: A bright paper with a super smooth finish for brilliant color reproduction. Use this for correspondence, proposals, charts, graphs, and illustrations.
Premium Color Laser Paper - 60 lb. Cover: A heavier stock that is ideal for report covers, mailers, greeting cards and invitations.
Ultra Glossy Color Laser Paper - 100 lb. Text: Has a double-sided glossy finish that is preferred for professional printing and photographic art. Use this for data sheets, brochures, and client presentations.
Premium Overhead Transparencies: Use this for brilliant projected images.
Your Starter Kit includes a sampler of NEC Premium papers. See page 116 for information about ordering NEC premium papers and other printer supplies. If you do not have the NEC Premium papers, try to match them as closely as possible for the best printing results. Appendix B, “Media Specifications,” has more information about choosing media.
When printing special media, be sure to load the paper tray only to the mark indicated for that media. When printing on thick or glossy stock, set the Media Type to Thick Stock on the printer Operator Panel, and reset it to Paper when your are done (see page 57 for instructions).
Supported Paper Sizes
You can print on a variety of paper sizes including
Paper Size
Letter 8.5 x 11 216 x 279 Legal 8.5 x 14 216 x 356 A4 8.3 x 11.7 210 x 297 Executive 7.25 x 10.5 184 x 267 UK Quarto* 8 x 10 203 x 254 Folio* 8.5 x 13 216 x 330 Commercial #10 Env. 4.13 x 9.5 105 x 241
*Not available in PCL printer drivers.
note: To print Legal size paper, you must install the
optional Legal Paper Tray into Paper Tray 1 or Paper Tray 2.
Paper Source Selections
In your printer driver, you can specify which paper tray the printer should use for your print job: Tray 1, Tray 2 (option), or AutoSelect. When you specify AutoSelect, the printer automatically selects the right tray based on the media type in the trays. The printer can detect paper sizes based on how the trays are adjusted. Therefore, it is important to adjust the paper trays properly.
Orientation describes the position of images on a page with respect to the long and short edges of the paper . You can print three ways.
Portrait means the page has a vertical orientation (the default).
Landscape means the page has a horizontal
Rotated Landscape means the page has a horizontal
orientation and is flipped.
Inches Millimeters
Number of Copies
You can set the number of copies to be printed up to 999 (99 for PCL).
Paper Handling and Special Media 5
4400 S
Printer Settings
SuperScript 4400 printer settings give you many ways to customize your print job. There is often more than one place to change the same printer setting. These include
The SuperScript PostScript 3 and PCL 5e printer drivers
The Operator Panel on your printer
Using the Printer Operator Panel
Y ou can use the printer Operator Panel to cancel a print job or change settings that are not available in your printer driver. You can view messages on the Operator Panel to help diagnose printing problems. In addition, the printer operator panel allows you to print out font lists and test pages and view the total page count. You can also set the printer’s TCP/ IP address or reconfigure network settings. Chapter 5, “The Operator Panel,” provides instructions for using the printer operator panel.
Using Printer Drivers
Your printer software includes the PostScript 3 printer drivers for Windows 3.x, Windows 95/98, Windows NT 4.0, and Mac OS and the PCL 5e printer driver for Windows 3.x, Windows 95/98, and Windows NT 4.0. They offer a wide range of features for setting up your print job and printer settings.
Most of these features and settings are described in this chapter. A particular feature may be implemented slightly differently, depending on which driver you are using.
note: If you are unsure about a setting in your printer
driver, be sure to use the driver’s Online Help feature. Chapter 4, “Printer Drivers,” provides complete information about using your printer driver software.
When to Use the PostScript 3 or PCL 5e Printer Driver
Use the PostScript 3 driver for color documents and documents that contain many complex graphic images or extensive page layout formatting. The PostScript driver has more options and delivers better graphic processing.
Use the PCL 5e driver for monochrome documents that contain mostly text and limited formatting. The PCL5e driver processes this type of document quickly.
note: For color printing, you must use the PostScript 3
printer driver for your system. The PCL 5e printer driver is for monochrome printing only.
6 SuperScript 4400 Series — User’s Guide
These are general descriptions of settings available in the PostScript 3 printer drivers. The interface of the printer driver depends on the operating system you use. Not all settings are available for all drivers, or they may appear on different tabs in the printer driver. All printer drivers have Online Help available at the click of a button, with more information about specific settings. Chapter 4, “Printer Drivers,” shows the PostScript printer drivers and explains how to use them.
3 F
Color Processing
Color Control
Use these settings to define color in your print job. Color Photo: Produces smooth color images, for the best
reproduction of photographic images. Color Business Graphics: Produces bright, solid colors,
suitable for presentation graphics, charts, and posters. Color Transparency: Use this for the best results when
printing color presentations on overhead transparency film. Grayscale: Converts all colors in the document to black and
shades of gray for monochrome printing. Unadjusted: Does not apply any of the special color control
Image Color Matching
This feature is available for advanced users (except for Windows NT). You must install it from the SuperScript 4400 Series CD using the Custom Install feature. It will not appear on the printer driver until you install it.
A watermark is text that appears on pages in your print job, such as DRAFT or CONFIDENTIAL. Use these settings to apply watermarks to your print job, create new watermarks, or modify existing watermarks. A preview area shows how the watermark will appear. You can also specify whether the watermark appears in the foreground or background, and on which pages it appears. This feature is not available for Windows NT.
Paper Handling
Use this feature to print multiple page images on the printed page, including 1, 2, 4, 6, 9, and 16. This gives you the ability to print pamphlets, storyboards, or thumbnail layouts. You can also print a border around the page image (except for 1 page only).
Unprintable Area
Use this setting to specify the area on the edge of the paper that cannot be printed on. This setting overrides margins set in the application.
Print resolution is measured by the number of dots per inch (dpi) in an image. The higher the number is, the finer the resolution. Resolution can be set to 600 dpi (the default) or 1200 dpi.
note: 1200 dpi is only available when 80 MB of RAM are
installed in the printer (96 MB of RAM are required for printing legal size paper).
Sharp Edge Technology
Specifies whether or not NEC’s Sharp Edge T echnology (SET) should be used. SET is only available with 600dpi. It refines the print quality of characters and line art by smoothing the fine gradations along the edge of the printed image. It is best to turn this feature OFF for color photo images.
If graphic images in your document do not print correctly, use these settings to adjust screen frequency and angle. For example, use this when screened images show a moiré pattern.
Negative Image
If you select this, black and white values are reversed and RGB colors print as their complements.
PostScript 3 Features 7
Mirror Image
If you select this, pages are “mirrored” on the horizontal axis.
You can enlarge or reduce the page image. A value of 100% (the default) means no enlargement or reduction. A value of 50% reduces the page image to half its normal size. A value of 200% doubles the size of the page image.
PostScript Options
There are several settings you can use to customize the way the driver processes print jobs
PostScript Output Format
These settings control the way the driver creates the PostScript language descriptions for page images.
Optimize for Speed: Check this for faster printing. This option may cause a problem for some print jobs if the printer does not have enough memory.
Optimize for Portability-ADSC: Check this to ensure that the document can be printed on any PostScript printer. Documents may take longer to print when this option is selected. This option is useful if the printer has limited memory, because it creates smaller documents.
Encapsulated PostScript (EPS): Use this to print your document as a single-page image that will be incorporated into another file. You must also select Output to File.
Archive Format: Use this to create a PostScript data stream that gets stored in a file to be used later.
PostScript Header
You can control whether the driver sends a PostScript header with each document. If the printer is shared on a network, this option should not be used. However , if you are on a local printer, you can save time by sending the header just once to the printer, where it is retained and printed with each job.
Error Handling
You can send an error handler with each print job. Then, if an error occurs, the printer prints a page with a message describing the nature of the error. Y ou or a technician can use this information to diagnose the problem.
PostScript Timeout Values
These settings define timeout periods allowed when the driver communicates with the printer . Enter a value from 0 to 999 seconds (32,767 seconds for NT). When zero is entered, the printer will wait indefinitely. If you printer is shared, do not specify a value of zero.
Job Timeout: This is the maximum number of seconds the printer can take to print a single job. If the print job takes more time to print than the timeout value, the printer may stop printing and prepare to receive a new document.
Wait Timeout: This is the maximum number of seconds the printer will wait for data from the computer. While receiving a print job, the printer driver may pause to build a PostScript language description of each page. For complicated pages, which take longer to build, you may need to set a higher wait time.
Advanced Options
Advanced options allow you to optimize printer performance, but generally should not be changed unless you have specific reasons to do so. Use the driver Online Help feature for more information on these settings.
Device Options
You can use settings on the Device Options to match the attached printer configuration so that the printer driver can generate optimized PostScript code.
Available printer memory
Set this to match the amount of memory you have installed in the printer.
Available font cache
The driver automatically adjusts the font cache size based on installed memory. Increase this amount for better performance of Type 32 bitmap fonts.
Installable options
Use this area to change the settings to match the printer’s hardware setup when you add options to the printer, including Tray 2, or more RAM memory.
8 SuperScript 4400 Series — User’s Guide
These are general descriptions of settings available in the PCL 5e printer drivers. The interface of the printer driver depends on the operating system you use. Not all settings are available for all drivers, or they may appear on different tabs in the printer driver. All printer drivers have Online Help available at the click of a button, with more information about specific settings. Chapter 4, “Printer Drivers,” shows the PCL 5e printer drivers and explains how to use them.
Print resolution is measured by the number of dots per inch (dpi) in an image. The higher the number is, the finer the resolution. Resolution can be set to 600 (the default), 300, 150, and 75 dpi. Lower resolutions require less memory and processing time.
Select a dithering pattern for converting images from one format to another, for example, for printing color documents in black and white. Dithering, along with the intensity and resolution settings, effect the overall appearance of graphics in printed documents.
Halftone Color Adjustment
In the Windows NT driver this is an advanced feature for controlling how color appears in a document and is converted to monochrome when printed.
Reserved printer memory
Specify how much memory to reserve for special printer functions, such as macros, front panel settings, etc. The reserved memory is not used for printing.
Printer memory tracking
Before printing a document, the printer driver calculates how much memory is required to print. If the document requires more memory than is available in the printer, the document is rejected. Use this setting to define how this calculation is made. A conservative calculation ensures that printer memory is never over-committed. A more aggressive calculation allows the printer to attempt printing a complex document, but memory may be over-exceeded and the print job may not be completed.
Printer Memory
This feature appears on the driver, but does not apply to the SuperScript 4400 printer and does not need to be adjusted.
This feature appears on the driver, but does not apply to the SuperScript 4400 printer and does not need to be adjusted.
Adjust this setting to control the darkness of graphics in the printed document.
PCL 5e Features 9
Under most conditions your documents will print out well without any adjustment to font settings in your printer drivers. The Windows printer drivers have settings for specifying how TrueType fonts in your document are matched to PostScript fonts in the printer. You may want to adjust these if your documents take a long time to print or the quality of the font is not satisfactory. Font settings vary slightly on the Windows 3.x, Windows 95/98, and Windows NT 4.0 printer drivers.
PostScript 3 Font Settings
Send TrueType fonts to printer according to the font Substitution Table: Instead of downloading all
TrueType fonts to the printer, this selection substitutes PostScript fonts resident in the printer for the TrueType fonts used in the document according to a table you define.
Using the Substitution Table: The substitution utility allows you to view or edit which fonts in the printer should be substituted for the TrueType fonts in your document. Using resident printer fonts speeds printing.
Always use built-in printer fonts instead of TrueType fonts: Select this and the printer substitutes its closest
matching resident fonts. This speeds printing, but the document may not print out exactly as it appears on the screen
Always use TrueType fonts: Downloads bitmap TrueType fonts to the printer to print the document. This ensures the printed document will look the same as it does on the screen, but it may take longer to print.
PCL 5e Font Settings
Download TrueType fonts as outline fonts: TrueType
fonts used in your document are processed by the driver and downloaded to the printer as outline fonts. This provides the quickest printing time, but lowest quality for text output.
Download TrueType fonts as bitmap fonts: TrueType fonts used in your document are processed by the driver and downloaded to the printer as bitmapped fonts. Formatting is very accurate at small point sizes. Printing is faster, but not portable if printing to a file.
Print TrueType Text as graphics: TrueType fonts used in your document are processed by the driver and downloaded to the printer as graphics. This produces the best text quality, but can slow printing. This is best for documents with several graphics and little or no repeating text.
Install Printer Fonts: Use this to download soft fonts to the printer.
The Update Soft Fonts feature updates the driver to recognize new fonts. Use this if you have added new fonts to your system after you installed the driver.
10 SuperScript 4400 Series — User’s Guide
This chapter tells you how to safely set up your printer and begin printing right away. Included are instructions for
Selecting a location and unpacking
Checking printer contents and identifying printer parts
Installing the Belt Cartridge, Fuser Oil Bottle and Fuser Cleaning Roller, and Toner Modules
Loading the Paper Tray
Printing a Startup Page
Connecting the printer to your computer or network
Printing with the 4400 printer
Quick web printing with the 4400N network printer
Printing envelopes, transparencies, and labels
To protect yourself and your equipment from possible damage, always follow these precautions.
Protect the printer from dampness or spills.
Save the printer box and all packing materials that came with your printer in case you need to ship it later.
Lifting or moving the printer requires two adults!
Read the installation instructions carefully before you plug in your printer, and follow all warnings.
Keep this user’s guide handy for reference.
Keep the printer level at all times, especially when the Fuser Oil Bottle is installed. Do not tilt more than 1.5°!
The fuser area, under the Top and Back Covers is very hot. Let the printer cool at least 15 minutes before touching these areas.
WARNING! This printer is intended to be electrically
grounded. It comes with a three-wire grounding plug. This plug will only fit a grounded AC outlet or power strip. This is a safety feature. Do not defeat the purpose of the grounding plug by removing the third pin.
Select a level, stable place with adequate space for air circulation and opening covers and trays. The area should be well ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the printer close to the
edge of your desk or table!
Safety Precautions
The printer and packaging weighs approximately 100 lbs. Moving and unpacking the printer requires two adults.
Keep printer vents unobstructed
For more details on printer dimensions see Appendix A, “Printer Specifications.”
Follow these steps to safely unpack the printer.
1. Open the top cover of the packing box and remove the QuickStart poster.
2. Remove the Accessory kit and Starter kit from the top of the printer.
3. Turn the large plastic box screws at the bottom of the box to the left (A) and pull out to remove (B).
Unpacking the Printer Box
4. Using your thumb and finger, remove the plastic screw sleeves from the box (C).
5. Lift off the outer box (D).
6. Open the plastic bag that contains the printer and slide it down.
7. With one person on each side of the printer, grasp the printer at the hand grips where they are exposed by notches in the foam padding (E).
8. Lift the printer and place it on a sturdy, level surface.
note: Save the box, box screws,
and packing material. If you ship the printer in the future, be sure to follow the special packing instructions in Appendix D to safeguard internal components.
12 SuperScript 4400 Series — User’s Guide
Caution! The printer and packaging
weigh approximately 100lbs. To set up the printer and move it requires two adults.
Take a moment to verify that the following items were included in your printer box.
SuperScript 4400 printer with 250-sheet Paper Tray 1
QuickStart Poster
Accessory Kit (see contents below)
Starter Kit (see contents below)
QuickStart Poster
Toner Collector– installed inside printer
Printer with Standard 250-sheet Paper Tray 1
Power Cord
SuperScript 4400 software in a license envelope
Power Cord
Toner Collector (installed next to the Toner Modules inside Front Cover of printer)
Starter Kit
NEC Paper Sample Pack Software Envelope
SuperScript 4400 User’s Guide
SuperScript 4400 Series CD
Adobe® Photo Deluxe CD
Accessory Kit
Fuser Oil Syringe
(Save for future use!)
Fuser Oil Bottle Fuser Cleaning Roller Belt Cartridge
Not Included …
To connect your printer, you need to provide the proper
parallel and/or network cable.
IEEE 1284 Bidirectional Parallel Cable
Category 5 Twisted Pair Cable with RJ-45 Connectors for 10/100Base-T Ethernet.
1 Black Toner Module 1 Cyan Toner Module 1 Magenta Toner Module 1 Yellow Toner Module
Checking Printer Contents 13
Use the illustrations on the facing page to identify standard parts for the SuperScript 4400.
Front View
Operator Panel—for displaying messages and configuring the printer
Power button—for turning on and off the printer
Top Cover—provides access to the Fuser Unit and inside of the printer (also serves as the Output Tray)
Output Tray —holds up to 250 printed sheets
Top Cover Release button—unlocks and opens the Top Cover
Front Cover—provides access to Toner Modules and Toner Collector
Front Cover Latch—unlocks and opens the Front Cover
Paper Tray 1—standard input tray, holds 250 sheets of paper
Front Internal View
Toner Module Racks—holds Toner Modules
Toner Collector—collects used toner
Paper Transfer Rollers—moves the paper from the inside of the printer to the Output Tray
Back Internal View
Transfer Drum—transfers image to paper
Registration Rollers—keeps the paper straight
Transfer Roller—works with the Transfer Drum to transfer the image to the paper
Paper Discharger—removes the static electricity from the paper
Transfer Unit—consists of the above four parts
Top Internal View
Fuser Unit—uses heat and pressure to adhere the toner image to the paper. Contains two Fuser Rollers.
Fuser Oil Bottle—holds the oil that helps adhere the toner image to the paper
Fuser Cleaning Rollers—helps keep the Fuser Rollers clean
Belt Cartridge—also known as the Photoconductor Belt Module or OPC Unit.
Back View
Serial Number—necessary for warranty registration
Back Cover—provides access to clear paper jams
Back Cover Latch—lift to open back of printer
Filter Cover—contains the Ozone Filter
Bidirectional parallel interface—for attaching bidirectional parallel cable from your computer
Ethernet interface—for attaching the Ethernet 10/100 Base-T connectors from your network
Interface Panel—contains the controller board, hard drive and network interface card (if installed)
Power Cord Connector—for attaching the power cord
Back Vent—allows ventilation
14 SuperScript 4400 Series — User’s Guide
Important Printer Parts
Operator Panel
Power Button
Front Cover
Paper Tray 1
Back Vent
Top Cover
Output Tray
Top Cover Release Button
Front Cover Latch
Transfer Unit consists of:
Transfer Drum
Registration Rollers
Transfer Roller
Paper Discharger
Toner Module Racks
Fuser Oil Bottle
Paper Transfer Rollers
Toner Collector
Fuser Cleaning Roller
Fuser Unit
Serial Number
Filter Cover
Back Cover Latch
Power Cord Connector
Belt Cartridge
Bidirectional Parallel Interface
SCSI Interface
Ethernet Interface
Interface panel
Identifying Printer Parts 15
1. Make sure all packing materials and tape are removed from the printer.
2. Open the Front Cover of the printer with the Front Cover Release Latch (A).
3. Open the Top Cover of the printer by sliding the Top Cover Release button forward (B)
4. Flip up the Belt Cartridge Locking Levers inside the printer (C).
5. Remove the Tension Release Pins from both sides of the Belt Cartridge (D).
6. Remove the black protective sheet from around the Belt Cartridge.
7. Slide the Belt Cartridge into the guides, as shown (E). (The flat side of the cartridge should face the front of the printer.)
8. Snap the Belt Cartridge Locking Levers into place (F).
9. Close the Top Cover and then the Front Cover of the printer.
note: The Belt Cartridge is sometimes called the
Photoconductor Belt Module or OPC Unit.
Caution The Belt Cartridge should
slide easily into the printer. Do not force it!
16 SuperScript 4400 Series — User’s Guide
1. Open the Top Cover of the printer (A).
2. Make sure the Lock Tabs are in the open position (B).
3. Remove the orange Tension Release Pins from the ends of the Fuser Rollers. Open the Pressure Release Tabs and pull the pins up and out (C).
note: You may have to pull hard to remove these.
4. Remove the Fuser Oil Bottle from its plastic bag and set into place with the shunt valve down and the labeled
Lock Tabs Open
side facing the front of the printer (D). The tab on the bottle should face right when viewed from the printer’s front. Place in front of the Lock Tabs.
5. Remove the Fuser Cleaning Roller from its plastic bag and set into place with the exposed part of the roller facing the front of the printer (E). The extra tab should be on the left. Place in back of the Lock Tabs over the Fuser Rollers.
6. Turn the Lock Tabs to the closed position holding the Fuser Oil Bottle and Fuser Cleaning Roller in place (F).
7. Close the Top Cover of the printer.
Tension Release Pins
Installing the Fuser Oil Bottle and Fuser Cleaning Roller 17
Lock Tabs Closed
1. Open the Front Cover of the printer(A).
2. Note the color labels inside indicating where to slide the different color Toner Modules (B) (C=Cyan, M=Magenta, Y=Yellow, and K=Black).
3. Begin with Cyan. Remove the Toner Module from its plastic bag and rock it gently three or four times (C).
4. Remove the protective tape from the module.
5. Remove (and save) the orange protective cover.
6. Hold the module level and slide into place along the racks in the printer (D).
7. Repeat steps 3 through 6 for the remaining color Toner Modules (E).
8. Close the Front Cover, making sure it clicks into place (F).
K (Black) Y (Yellow) M (Magenta) C (Cyan)
18 SuperScript 4400 Series — User’s Guide
Paper Tray 1 can hold up to 250 sheets of medium weight paper—U.S. letter size, executive, UK quarto, folio, or A4. It also holds envelopes, transparencies, and sheets of labels. See Appendix B, “Media Specifications,” for a complete list of media that can be used. The exact number of sheets Paper Tray 1 can hold depends on the weight of the paper.
1. Remove Paper Tray 1(A).
2. Squeeze on both sides of the length tab and slide it into
place. The outside of the tab should match the desired size marked on the inside of the tray (B).
3. Squeeze the left side guide and slide it to match your paper’s width (C). The inside of the tab should match the desired size on the tray (D).
4. Insert the paper into Paper Tray 1(E).
5. Reinsert Paper Tray 1 into the printer (F).
Do not overfill Paper Tray!
Loading The Paper Tray 19
Follow these steps to connect your printer to AC Power and print a Startup Page.
1. Make sure the power switch is turned off (button is out).
2. Connect the Power Cord to the rear of the printer.
3. Plug the other end of the Power Cord into a properly grounded outlet.
WARNING! This printer is intended to be electrically
grounded. It comes with a three-wire grounding plug. This plug will only fit a grounded AC outlet or power strip. This is a safety feature . If you are unable to insert the plug into the outlet, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug by removing the third pin!
4. Turn on the printer power.
5. Indicator lights cycle and the following messages appear on the Operator Panel display in sequence.
Self Test SuperScript 4400 booting... INITIALIZING WARMING UP PRINTING
6. The printer issues the Startup Page and the following message appears on the Operator Panel display.
20 SuperScript 4400 Series — User’s Guide
Power Warning Online
Menu OnLine
Data OHT Label
Feed Item Media
Previous Next
This section shows you how to connect your SuperScript 4400 Series printer to your computer or network.
note: You can be connected to and receive data at the
parallel port and Ethernet port at the same time.
Connecting the 4400 Printer
If you have a SuperScript 4400, you can connect to an IBM®-compatible computer
using the bidirectional parallel interface. We recommend an IEEE 1284 bidirectional parallel cable that is no more than 6 feet in length. If you use a cable that is longer than 6 feet, it should be certified as bidirectional. Use the wire clips to fasten the cable to the printer.
Follow these basic steps
1. Make sure your computer and printer are turned off.
2. Plug the parallel cable into the parallel port on your
computer and printer.
3. Turn on your printer, wait until it displays the READY
message, then turn on your computer.
Continue to page 22 for printing instructions.
Connecting the 4400N Network Printer
If you have a SuperScript 4400N, you can connect to an Ethernet network. Use a Category 5 twisted pair cable with RJ-45
connectors for 10/100Base-T Ethernet. Follow these basic steps to connect the printer and verify that
the NIC is installed and operating properly.
1. Make sure your computer and printer are turned off.
2. Connect the network’s twisted pair cable with RJ-45 connectors to the new network port on your printer. Reattach the power cord to the printer, plug in the printer.
3. Turn on the printer. It may take up to 90 seconds to warm up, and then it prints a Network Settings page with NIC status information (shown on page 72).
note: Keep the Network Settings page. You will need
this information when configuring the NIC for your network.
Continue to page 23 for printing instructions.
Interface Panel
Bidirectional Parallel (4400 and 4400N)
Ethernet 10/100Base-T (4400N only)
Connecting the Printer to Your Computer or Network 21
Once you have printed a Startup Page, you can install a printer driver from the SuperScript 4400 Series CD and begin printing.
There are three types of setup available for SuperScript 4400 Series printer software: Easy/Local, Custom/Network Client, and Administrator.
To get started, you can use the Easy/Local setup. This setup quickly installs the basic printing tools for your operating system. All setup options are described in more detail on page 3.
4400 P
Easy/Local Setup for Windows 95/98 and Windows NT 4.0
Follow these steps.
1. Insert the SuperScript 4400 Series CD into the CD-ROM drive.
2. The Installer will launch automatically.
3. When prompted, select the Easy/Local installation option and click Next.
4. Continue responding to the selections displayed in the dialog boxes until installation is complete.
PostScript Driver Setup for Windows 3.x
Follow these steps to install and use the PostScript printer driver in Windows 3.x.
1. Boot your system and start Windows.
2. Insert the SuperScript 4400 Series CD into the appropriate drive (in this example we use drive E:).
3. In the Windows Program Manager, select Run from the File menu. Windows displays the Run dialog box.
4. Type E:\WIN31\PS\SETUP.EXE in the Command Line field.
5. Click the OK button. This launches the Installer.
6. Respond to the selections displayed in the installation dialog boxes.
7. When installation is complete the installer will prompt you to restart Windows. Click the Restart Windows button.
8. After Windows restarts the Install PostScript Printer From PPD dialog box will appear.
9. Select NEC SuperScript 4400 PS. Click on Install.
10. When installation is complete click on Close.
Printing a Document from Your Application
You can do this using the print command of the application used to create your document.
1. Open a document you wish to print.
2. Select Print from the File menu. The Print dialog box appears.
3. Select the options you want in the Print dialog box, including the number of copies and page range.
4. When the options are selected, click OK to print the document.
22 SuperScript 4400 Series — User’s Guide
Instructions for setup and printing from a Mac OS computer are on page 48.
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