Nec SuperScript 660 user Manual

SuperScript 660
User's Guide
The information disclosed in this document, including all designs and related materi-
als, is the valuable property of NEC Corporation (NEC) and/or its licensers. NEC and/
or its licensers, as appropriate, reserve all patent, copyright and other proprietary rights
to this document, including all design, manufacturing, reproduction, use, and sales
The NEC product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
perfomance of each such product is dependent upon factors such as system configu-
ration, customer data, and operator control. Since implementation by customers of
each product may vary, the suitability of specific product configurations and applica-
tions must be determined by the customer and is not warranted by NEC.
To allow for design and specification improvements, the information in this document
is subject to change at any time, without notice. Reproduction of this document or
portions thereof without prior written approval of NEC is prohibited.
Silentwriter is a U.S. registered trademark of NEC Corporation. SuperScript is a trademark of NEC
Corporation. All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective owners.
© NEC Technologies, Inc., 1994.
© Copyright, WinStyler™/Phase II, 1992-1994, Destiny Technology Corp. Ver. 2.0
© Copyright, WinRefs™/Phase II, 1994, Destiny Technology Corp. Ver. 2.0
© Copyright, DTIR™, 1992-1994, Destiny Technology Corp. Ver. 1.0
© Copyright, LaserAct®/Phase II, 1990-1994, Destiny Technology Corp, Ver. 4.5
© Copyright, PageStyler®/Phase II, 1989-1994, Destiny Technology Corp. Ver. 1.0
© Copyright, 1992, Microsoft Corporation
First Printing — December 1994
Copyright 1994
NEC Corporation
7-1 Shiba 5-Chome, Minato-ku
Tokyo 108-01, Japan
All Rights Reserved
Copyright 1994
NEC Technologies, Inc.
1414 Massachusetts Avenue
Boxborough, MA 01719
All Rights Reserved
Contents i
Using this Guide vii
1 Introduction 1-1
How the Printing Process Works 1-3
Standard Features 1-3
Options 1-7
Ordering Supplies and Accessories 1-8
2 Setting Up 2-1
Unpacking 2-2
Unpacking 2-2
Locating the Printer Items 2-3
Operating Requirements 2-4
Printer Dimensions 2-5
Printer Dimensions with 200-sheet Hopper 2-7
System Requirements 2-8
External Printer Parts 2-9
Internal Printer Parts 2-12
Installing the Hopper 2-14
Installing the Standard Hopper 2-14
Installing the 200-sheet Hopper 2-15
Toner Cartridge 2-16
Setting Up the Toner Cartridge 2-16
Installing the Toner Cartridge 2-20
Installing Paper 2-23
Interface Cable 2-26
Power Cord 2-28
Installing SuperScript Printing Software 2-30
ii Contents
3 Printing with Your SuperScript 660 3-1
SuperScript 660 Print Modes 3-2
GDI Mode 3-2
GDI Setup Screen 3-3
2Up/4Up Screen 3-7
GDI Options Screen 3-8
Advanced Options 3-8
Manual Duplex Printing 3-9
Scaling 3-12
Print to File 3-12
Density Button 3-13
Forms Window 3-14
PCL Print Mode 3-23
PCL Control Panel 3-24
Saving Downloaded Fonts and Macros ( PCL Mode) 3-26
Page Ejects - Form Feeds ( PCL Mode) 3-28
Printing from a Windows Application 3-29
Printing from DOS 3-29
Printing PCL Files from DOS Command Line 3-30
4 NEC SuperScript Print Manager 4-1
5 Print Status Window 5-1
6 Selecting Paper and Media 6-1
Paper Properties 6-3
Print Areas 6-4
Paper and Media Use 6-5
Preprinted Forms 6-6
Heavy Print Stock 6-7
Envelopes 6-7
Adhesive Labels 6-9
Transparency Film 6-10
Contents iii
Media Purchasing Specifications 6-10
Sheet Paper 6-11
Envelopes 6-13
Adhesive Labels 6-14
Transparency Film 6-15
Storage Guidelines 6-16
7 Using Fonts 7-1
Fonts in GDI mode 7-2
Fonts in PCL Mode 7-3
Installing SuperScript TrueType Fonts 7-4
8 Choosing Print Options 8-1
How to Print Using Various Media 8-2
The Standard Hopper 8-4
Multi-sheet Feed and Single-sheet Feed 8-4
Installing Paper 8-4
The 200-sheet Paper Hopper (Optional) 8-5
Removing the Standard Hopper 8-6
Installing the 200-sheet Paper Hopper 8-7
Installing and Removing the Legal Guide 8-8
Hopper Feed 8-9
Manual Feed 8-12
Removing the 200-sheet Hopper 8-14
Output Paths 8-15
Face-up Tray 8-16
Face-down Door 8-16
9 Maintaining Your Printer 9-1
Redistributing the Toner 9-3
Cleaning the Printer 9-8
Replacing the Toner Cartridge 9-9
Cleaning the Printer Mechanism 9-9
Installing the Toner Cartridge 9-17
iv Contents
Transporting the Printer 9-22
Removing the Toner Cartridge 9-22
Removing the Paper Hopper 9-24
Removing the Interface Cable 9-24
Removing the Power Cord 9-25
Check List Before Transporting the Printer 9-26
10 Troubleshooting 10-1
Print Quality Maintenance 10-3
Paper Jam 10-3
Locations of Potential Paper Jams 10-4
Removing the Jammed Paper 10-4
Paper Jams in the Hopper 10-5
Paper Jams in the Fuser Unit 10-6
Points to Check to Avoid Paper Jams 10-8
Testing the Printer 10-9
Status Messages 10-11
Installation Problems 10-11
Status Messages 10-14
Operating Problems 10-14
Output Quality 10-25
Light Page 10-25
Blank Page 10-26
Black Page 10-27
Streaked Page 10-28
Spots on Back of Paper 10-29
Blank Spots 10-30
Solid White Vertical Lines 10-31
Incomplete Page 10-31
Graphics Appear Coarse in GDI Mode 10-32
Text Appears Jagged or Low Resolution in GDI Mode 10-32
Unexpected Font in Either GDI or PCL Mode 10-33
Unexpected Font in PCL Mode 10-34
Shifted or Broken Image 10-34
Contents v
Allocating Virtual Memory 10-35
Commonly Asked Questions 10-37
11 Getting Service and Support (For U.S. Only) 11-1
Assistance 11-2
Getting Help from Your Company 11-2
Getting Help from NEC 11-3
Silentwriter SuperScript 660 Printer Limited Warranty 11-4
Warranty 11-5
Warranty Length 11-5
Warranty Coverage 11-5
Warranty Support 11-7
Getting Warranty Service 11-7
Limitation of Damages and Implied Warranties 11-8
A Character Sets and Code/Sequence/Commands for
HP LaserJet 4P A-1
Character Sets A-2
PCL Character Set Charts A-2
ISO Substitution Table A-16
Code/Sequence/Commands A-23
Control Codes and Escape Sequences A-23
B Optimizing Printer Performance B-1
What to do B-2
C Specifications C-1
D Interface Cable Specifications D-1
Cable configurations D-4
Pin Assignment of the printer side connector D-5
E Removing SuperScript Files from Your System E-1
F. Installing the Memory Expansion Module F-1
vi Contents
Using this Guide
This guide provides an introduction to the NEC
SuperScript 660 printer and includes information
about set up, features, operation, and maintenance.
If you are a new user, you may want to read this
entire user’s guide to familiarize yourself with the
printer. If you have been using the printer for some
time, you can scan the Contents for specific informa-
tion that you need.
Introduction 1–1
1 Introduction
1–2 Introduction
This guide provides complete instructions for operat-
ing your new NEC Silentwriter
SuperScript 660
printer. All printer features are explained and
illustrated in detail.
Silentwriter SuperScript 660 is a new laser printer
developed specifically for users of Windows
Version 3.1. This printer is provided with the
SuperScript software kit and requires no special add-
in cards or cartridges. We do require a good quality
parallel interface cable. Silentwriter SuperScript 660
differs from other printers in that it is directly driven
by the CPU of your computer; hence, it has faster
response and better status information. In addition,
by expanding the memory of your computer or
upgrading to a more powerful PC, the performance
of your SuperScript 660 can also be improved.
NEC SuperScript software supports two printing
modes, namely, GDI mode and PCL emulation
mode. GDI mode offers the full performance of the
total printing system while the PCL emulation mode
offers compatibility with existing PCL print files.
Your computer and Silentwriter SuperScript 660
communicate bi-directionally to exchange operating
status information (i.e., warm-up, paper out, paper
jam, etc.) and display messages requiring your
attention, if necessary. Hence, you can focus on
your work without referring to the printer operator
panel periodically, a benefit of the SuperScript
The SuperScript 660 is designed as a personal laser
printer to conserve desk space and it features low
power consumption .
Introduction 1–3
Whenever you send a job to the printer, an “image”
of that page is temporarily written to the rotating
surface of an electrophotographic (EP) drum. This
image acts like a magnet that attracts toner to the
drum. (The toner and the drum are grouped in one
self-contained cartridge.)
At the same time, paper (or transparency film or an
envelope) passes through the printer and near the
drum. The paper is electrostatically charged as it
reaches the drum.
Toner, previously attracted to the drum as image
areas, is transferred to the charged paper. The paper
then passes between two rollers where a combina-
tion of heat and pressure bonds the toner to the
paper. The paper is then moved to the output tray.
How the Print-
ing Process
The following list highlights Silentwriter
SuperScript 660 features.
Host-based Processing
SuperScript uses your PC power to process print
Two Printing Modes
The Silentwriter SuperScript 660 software
allows you to select from two different modes of
GDI mode provides fast, WYSIWYP (What
You See Is What You Print) output.
Both Windows and DOS applications running
under Windows can use PCL emulation mode
for printing, which provides compatibility
with the popular printer language used in the
Standard Fea-
1–4 Introduction
Print speed: up to 6 pages per minute.
Print resolution : 600×600 dots per inch.
: 300×300 dots per inch.
Sharp Edge Technology
Silentwriter SuperScript 660 features the pat-
ented Sharp Edge Technology (SET). This
feature detects and smooths the jagged edges of
raster images by dividing one full dot into
several subdots set in the same area. The print
quality of both text and line graphics is thus
Introduction 1–5
Paper input: from a 50-sheet hopper supporting:
1 Letter
2 A4
3 Executive
4 B5 (GDI Only)
5 Legal
1 Monarch
2 Commercial 10
3 DL
4 C5
Paper output: face-up tray with a maximum
capacity of 50 sheets (at 17 lb), or face-down
Toner cartridge: clean, efficient printer operation
centered around one easily replaceable cartridge.
The Starter Toner Cartridge shipped with your
printer will print 2,000 pages (at 5% coverage).
Replacement toner cartridges will print up to
4,000 pages (at 5% coverage).
Power Saving Mode
This printer has Power Saving Mode. In this
mode, if the printer is idle for a specified time
(default 15 minutes), the fuser unit pauses and
power consumption will be decreased. However
the next job requires a warm up time. The printer
is in Power Saving Mode when it is turned on.
You can also turn Power Saver Mode OFF in the
Print Status Window (See Chapter 5, Print Status
1–6 Introduction
Toner Saving Mode
This feature allows you to save toner by control-
ling print density. You can turn this mode on or
off in Print Status Window (See Chapter 5, Print
Status Window).
Print Darkness
This feature allows you to control the print
darkness of a whole page as required.
(See Chapter 5, Print Status Window).
Density Adjustment
This feature allows you to adjust the contrast and
brightness of the output. This feature is useful for
making adjustments to embedded images to
produce the best quality when printing.
Manual Duplex Printing
When selected you can print on both sides of a
page in either of two binding styles (Book style -
binding in the middle or Report style - binding at
the top and bottom).
Cover Page
When selected you can print a customized page
of either text, graphics, or a combination at the
beginning of a print job.
Introduction 1–7
Trailer Page
When selected you can print a customized page
of either text, graphics, or a combination at the
end of a print job.
Print Overlay (B/W)
When selected you can print a customized
overlay of either text, graphics, or combination
on either the first page or all pages of a print job.
Now you can print your logo and text together
without having to import your logo into every
print job.
Print Overlay (Color)
When selected you can print a customized
overlay of either text, graphics, or combination
in one of three colors. For example, you could
print your company logo in red and your corre-
spondence in black. This feature requires an
optional color toner cartridge.
The options available for the Silentwriter
SuperScript 660 include the following.
Optional 200-sheet Paper Hopper supporting:
1 Letter
2 A4
3 Executive
4 B5 (GDI Only)
5 Legal
1–8 Introduction
1 Monarch
2 Commercial 10
3 DL
4 C5
Ordering Sup-
plies and Ac-
SuperScript PS Upgrade Kit
This option upgrades your SuperScript 660 to
include support for PostScript printing, in addi-
tion to the standard GDI and PCL modes.
To order any of the following printer supplies or
accessories, contact your NEC printer dealer or call
1–800–NEC–INFO to locate a supplies dealer
nearest you.
Introduction 1–9
Table 1-1 Supplies and Accessories
Toner Cartridge 20-061
Optional 200-sheet Paper Hopper 6107
SuperScript PS Upgrade Kit 660PS
Blue Toner Cartridge 20-062
Red Toner Cartridge 20-063
Yellow Toner Cartridge 20-064
For a detailed description of the PCL printer lan-
guage, the LaserJet 4P Printer Technical Reference
Manual is available through the Hewlett Packard
Company. Call Hewlett Packard’s Direct Marketing
Division toll free at 1-800-538-8787 or direct at 408-
720-2428. In Canada call 416-671-8383.
1–10 Introduction
Setting Up 2–1
2Setting Up
2–2 Setting Up
Perform the following procedures to set up your
SuperScript printer.
1. Open the box.
2. Take out the documents (including software
diskettes), the hopper, and the power cord from
the box.
3. Lift the printer together with the packing materi-
Setting Up 2–3
Locating the
Printer Items
Locate the following items:
NEC Silentwriter SuperScript 660 Printer
SuperScript software kit
User’s guide
Power cord
Starter Toner Cartridge (in the printer)
Packing material (not shown)
NOTE: Save this user’s guide and all packing
materials in case the printer needs to be repacked.
2–4 Setting Up
The following operating environment requirements
should be satisfied:
Place the printer on a sturdy, flat surface.
Keep the room well ventilated with a relative
humidity between 20% and 80% and temperature
between 50˚F and 90.5˚F (10˚C to 32.5˚C)
Leave adequate space around the printer for easy
access (See the following figure.)
WARNING: Do not place objects near the printer
that may cover the ventilation holes on its sides.
Setting Up 2–5
The following illustration shows the standard dimen-
sions of a Silentwriter SuperScript 660 printer.
2–6 Setting Up
Setting Up 2–7
Printer Dimen-
sions with 200-
sheet Hopper
The following illustration shows the dimensions of a
Silentwriter SuperScript 660 printer when the 50-
sheet hopper is replaced by the optional 200-sheet
2–8 Setting Up
Silentwriter SuperScript 660 works with Windows
3.1, in Enhanced Mode, and requires MS-DOS 3.3 or
To run SuperScript, you will need an IBM-
compatible PC with at least a 386SX 16-MHz CPU.
This includes all 486-based and most 386-based PCs.
Some older 386s cannot run in Windows Enhanced
Mode, which means that SuperScript will not work
properly on those systems. SuperScript will not run
on 286-based PCs and earlier systems. If you have
Windows installed on your PC, you can verify
whether it runs in Enhanced Mode by typing WIN/3
at the MS-DOS prompt. If your PC cannot run
Windows in Enhanced Mode, the system will tell
SuperScript requires at least 4 megabytes (6 mega-
bytes recommended) PC memory (RAM), which is
the amount of memory recommended by Microsoft
for use with Windows 3.1. Adding more memory to
your PC will increase the overall system and printer
The SuperScript software requires approximately 7.1
megabytes disk space on your system’s hard disk
drive. About 2.1 megabytes more disk space is
needed to install the SuperScript TrueType
In addition, up to approximately 8.5 megabytes disk
space is required for virtual memory under Win-
dows. (If you have more than 4 megabytes RAM,
you won’t need the entire 8.5 megabytes virtual
memory. The total memory – PC RAM plus virtual
memory – should add up to at least 12.5 megabytes.
See Allocating Virtual Memory, in Chapter 10,
A standard PC parallel printer port is required to
connect with the SuperScript 660 printer through a
high quality parallel cable. See Appendix D for more
Setting Up 2–9
NOTE: Because of NEC SuperScript’s high speed
interface, it is important to use a properly manufac-
tured parallel cable. Use of a poor quality parallel
cable may affect your output. See Interface Cable
specification, Appendix D.
The following two illustrations show external printer
2–10 Setting Up
Upper Cover (also functions as a face-up tray)
Provides access to the inside of the printer and
stacks printed sheets with printed side facing up.
Maximum capacity: 50 sheets.
Lock Release Lever
Unlocks and opens the upper cover.
Status Panel
There are three indicator lights to show the
operating status of the printer.
- Ready indicator: the left panel light is used to
show that the printer is ready (steady green),
warming up (rapid blinking), or in power
saving mode (slow blinking).
- Paper indicator: the middle panel light is used
to show that the printer detects paper empty
(steady yellow), manual feed (blinking).
- Attention indicator: the right panel light is used
to show that the printer detects cover open, no
cartridge (steady red), or a paper jam (blinking).
All indicators light when the printer is powered
on or when a printer hardware error occurred
Setting Up 2–11
Standard Hopper
Holds up to 50 sheets of paper (at 17 lbs).
Face-down Door
Ejects the printed sheets with printed side facing
Power Switch
Turns the printer off or on.
Model Number
Indicates the model number of your printer.
Serial Number
Indicates the serial number of your printer.
(You need to enter this number on the warranty
2–12 Setting Up
Memory Cover
Provides access to the inside of the printer for the
optional memory expansion module.
The printer memory can be expanded by adding
a Single In-line Memory Module (SIMM). This
is available from your local dealer.
The specification of the memory expansion
module is as follows:
SIMM, 30 pin, 70 nsec, DRAM module with
gold finger / 256 KB, 1 MB, or 4 MB
Parallel Interface
Provides connection to the Centronics-type
parallel interface connector of your computer.
Power Outlet
Connects the power cord to a power outlet.
Toner Cartridge
Contains the toner used in the printing process
and the electrophotographic (EP) drum.
Setting Up 2–13
Paper Guide Ribs
Guides the sheets to the fuser unit.
Transfer Roller
A high voltage roller that attracts the toner to the
Laser Diode Unit
Exposes and generates the print image on the EP
drum surface.
Fuser Unit
Fixes the toner to the paper.
2–14 Setting Up
Install the hopper as follows.
Installing the
1. Hold the standard hopper with both hands as
illustrated and place on the printer.
NOTE: Be sure to remove the ATTENTION sheet
packed in your printer prior to installing the hopper.
Setting Up 2–15
Installing the
If you have purchased the optional 200-sheet hopper,
install the hopper following the instructions in
Chapter 8 "Installing the 200-sheet Hopper".
2. Push the hopper downward. A clicking sound is
heard when the hopper is firmly in place.
3. Check that the hopper is securely set by pushing
gently against it.
2–16 Setting Up
The toner cartridge contains toner (a dry ink sub-
stance) and an EP drum that transfers the toner to
paper. The starter toner cartridge shipped in your
printer has a sealing tape in place that must be
removed prior to printing.
1. Lift up the toner cartridge gently by holding the
two green handles.
Setting Up the
Setting Up 2–17
2. Hold the cartridge horizontally and gently rock it
five to six times to distribute the toner evenly.
NOTE: Rock the cartridge in the direction indicated
in the illustration. While rocking, take care not to
touch the drum protection shutter (red transparent
plastic) of the toner cartridge.
2–18 Setting Up
3. Grasp the transparent toner sealing tape and pull
the tape out. The toner sealing tape is approxi-
mately 20 inches (500 mm) long when com-
pletely removed.
NOTE: Be sure to pull the tape straight and slowly
out of the cartridge to prevent it from being broken
in the middle. Be careful not to get toner from the
tape on your hands. If you get toner on your hands,
wash with cold water.
Setting Up 2–19
4. Carefully remove the yellow drum protection
pins of the toner cartridge (2 pieces).
NOTE: Do not touch the drum protection shutter.
2–20 Setting Up
1. Check that the power switch is off.
2. Pull the lock release lever of the upper cover and
carefully open it.
Installing the
Toner Car-
Setting Up 2–21
3. Hold the toner cartridge by its two green handles
and gently release it bottom first into the printer.
NOTE: Check that the toner cartridge is securely
seated inside the printer.
2–22 Setting Up
4. Carefully push down the upper cover to close it.
NOTE: Check that the lock release lever has se-
curely returned to its locked position.
Setting Up 2–23
1. Slide the right paper guide over to the right edge
to allow for paper installation.
2. Pull the paper setting lever in the direction
indicated by the arrow.
2–24 Setting Up
3. Insert paper as far as it will go with its edges
evenly touching the left paper guide.
The hopper can accommodate up to approxi-
mately 50 sheets. However, load one sheet at a
time in single-sheet feed mode if you are using
heavier paper, envelopes, labels and transparen-
cies (refer to Chapter 8). To protect unused
sheets from getting excessively damp or dry,
store them in their original protective coverings.
Setting Up 2–25
4. Slide the right paper guide over until it gently
touches the edge o f paper.
5. Return the paper setting lever to its original
NOTE: Check that the edges of paper are even.
Otherwise, sheets may not be fed properly, which
may cause print errors.
2–26 Setting Up
Use a good quality parallel cable to connect this
printer to a computer. See Appendix D for the
parallel cable specifications.
Connect the interface cable as described below.
1. Switch off power to the printer and the computer.
NOTE: To protect your printer and computer from
possible damage, make sure they are powered down
prior to connection.
Setting Up 2–27
2. Plug the interface cable connector into the printer
and then secure the lock springs.
3. Connect the other end of the cable to the compu-
ter. Refer to the computer manual for details
about selection of a proper interface connector.
2–28 Setting Up
Use the power cord provided and connect it to an
NOTE: Do not connect the power cord to the
auxiliary outlet of your computer.
Connect the power cord as described below.
1. Switch off power to the printer.
NOTE: Check that the power switch is off.
Setting Up 2–29
2. Plug the power cord into the power connector on
the rear panel of the printer.
3. Plug the other end of the power cord into an
2–30 Setting Up
Silentwriter SuperScript includes a software installa-
tion program to make setup easier. The installation
program analyzes your system configuration, installs
the SuperScript software and fonts, and makes any
necessary changes to Windows startup files.
Once you have started the NEC SuperScript 660
setup program, you can cancel the installation at any
time. Just click on the Cancel button that appears in
the setup program window.
NOTE: You must have a minimum of 4 megabytes
of RAM and sufficient disk space for SuperScript.
(See this chapter “System Requirements”.)
SuperScript software checks your system and will
report if an adjustment is required.
To install the SuperScript software:
1. Place the NEC SuperScript software diskette #1
into the appropriate disk drive of your computer,
for example A:. Close the drive door or lever if
the drive has one.
2. Start Microsoft Windows. At the DOS prompt,
Windows will start up as usual, after which the
Program Manager window should be displayed
on your screen. If the Program Manager appears
as an icon, restore it by double-clicking on the
3. From the Program Manger menu, click on File.
Then click on the Run... Option. The Run
Program dialog box appears.
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