W1 WMB120
Table of contents
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Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first time.
en-GB M.-Nr. 10 518 380
Caring for the environment
Disposal of the packing
material
The packaging is designed to protect
the appliance from damage during
transportation. The packaging materials
used are selected from materials which
are environmentally friendly for disposal
and should be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances, or contact your dealer or
Miele for advice. You are also
responsible (by law, depending on
country) for deleting any personal data
that may be stored on the appliance
being disposed of. Please ensure that
your old appliance poses no risk to
children while being stored prior to
disposal.
2
Contents
Caring for the environment .................................................................................. 2
Warning and Safety instructions .........................................................................6
Operating the washing machine ........................................................................ 13
Control panel......................................................................................................... 13
Examples on how to operate the machine............................................................ 15
Before using for the first time ............................................................................ 16
Setting the language ............................................................................................. 16
Removing the transit bars ..................................................................................... 16
Starting the calibration programme....................................................................... 17
Washing environmentally and economically .................................................... 18
1. Prepare the laundry......................................................................................... 19
2. Select a programme........................................................................................ 20
3. Load the washing machine............................................................................. 21
4. Select programme settings ............................................................................ 22
5. Add detergent .................................................................................................. 24
Detergent dispenser drawer.................................................................................. 24
CapDosing............................................................................................................. 25
6. Start the programme - the end of a programme.......................................... 27
Spinning................................................................................................................ 28
Delay start ............................................................................................................ 30
To select delay start .............................................................................................. 30
To change delay start ............................................................................................ 30
To cancel delay start and begin the programme straight away ............................ 30
Programme chart ................................................................................................31
Options ................................................................................................................. 34
Short...................................................................................................................... 34
Water plus ............................................................................................................. 34
The following options can be selected in addition to the programme:................. 35
Programme sequence......................................................................................... 36
Garment care label symbols............................................................................... 38
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Contents
Changing the programme sequence ................................................................ 39
Cancelling a programme ....................................................................................... 39
Interrupting a programme...................................................................................... 39
Changing a programme......................................................................................... 39
Adding or removing laundry after the programme has started ............................. 40
Safety lock............................................................................................................. 41
Detergent ............................................................................................................. 42
The correct detergent............................................................................................ 42
Water softeners ..................................................................................................... 42
Dispensing aids ..................................................................................................... 42
Fabric conditioner and liquid starch...................................................................... 42
Miele recommended detergents ........................................................................... 43
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010...... 44
Cleaning and care ............................................................................................... 46
Cleaning the drum (Hygiene info) .......................................................................... 46
External casing and fascia panel........................................................................... 46
Cleaning the detergent dispenser drawer ............................................................. 46
Cleaning the water inlet filters ............................................................................... 48
Problem solving guide ........................................................................................49
The programme does not start.............................................................................. 49
The following fault messages appear in the display and the programme stops... 50
A message appears in the display at the end of the programme ......................... 51
General problems with the washing machine ....................................................... 52
An unsatisfactory wash result ............................................................................... 54
The door will not open........................................................................................... 55
Opening the door in the event of a blocked drain outlet and/or power failure ..... 56
After sales service............................................................................................... 58
Repairs .................................................................................................................. 58
Guarantee: U.K...................................................................................................... 58
Guarantee: Other countries................................................................................... 58
Optional accessories............................................................................................. 58
Installation and connection ................................................................................ 59
Front view.............................................................................................................. 59
Rear view............................................................................................................... 60
Installation surface ................................................................................................ 61
Transporting the washing machine to its installation site...................................... 61
Removing the transit bars ..................................................................................... 61
Re-fitting the transit bars....................................................................................... 63
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Contents
Levelling the machine............................................................................................ 64
Screwing out and adjusting the feet................................................................. 64
Building under a continuous worktop/ in a kitchen run.................................... 65
Washer-dryer stack .......................................................................................... 65
The water protection system................................................................................. 66
Connection to the water supply ............................................................................ 67
Connection to the drainage system ...................................................................... 68
Electrical connection U.K. ..................................................................................... 69
Consumption data............................................................................................... 70
Note for test institutes ........................................................................................... 70
Technical data...................................................................................................... 71
Settings ................................................................................................................ 72
Language ........................................................................................................... 73
Degree of soiling.................................................................................................... 73
Buzzer volume....................................................................................................... 73
Keypad tone .......................................................................................................... 73
Code...................................................................................................................... 74
Temperature unit.................................................................................................... 74
Display brightness................................................................................................. 74
Dark display........................................................................................................... 74
Machine switch-off................................................................................................ 75
Display maximum load .......................................................................................... 75
Display programme name ..................................................................................... 75
Memory ................................................................................................................. 76
Pre-wash Cottons.................................................................................................. 76
Gentle action ......................................................................................................... 76
Reduce temp......................................................................................................... 76
Water plus ............................................................................................................. 77
Water plus level ..................................................................................................... 77
Maximum rinse level.............................................................................................. 77
Suds cooling.......................................................................................................... 77
Low water pressure............................................................................................... 78
Anti-crease ............................................................................................................ 78
Optional accessories ..........................................................................................79
Detergent............................................................................................................... 79
Specialist detergents............................................................................................. 79
Fabric care............................................................................................................. 80
Additives................................................................................................................ 80
5
Warning and Safety instructions
This washing machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and
maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.
Correct application
This washing machine is intended for use in domestic households
and similar working and residential environments.
The washing machine is not intended for outdoor use.
It must be used only as a domestic appliance to wash items which
are specified by the manufacturer as being washable on the wash
care label. Miele cannot be held liable for damage resulting from
incorrect or improper use or operation.
The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the
consequences of incorrect operation.
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Warning and Safety instructions
Safety with children
Children under 8 years of age must be kept away from the
washing machine unless they are constantly supervised.
Children 8 years and older may only use the washing machine
unsupervised if they have been shown how to use it safely and
recognise and understand the consequences of incorrect operation.
Children must not be allowed to clean or maintain the washing
machine unsupervised.
Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
Please observe the instructions in "Installation and connection"
and "Technical data".
Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
Before connecting the washing machine, ensure that the
connection data on the data plate (fuse rating, voltage and
frequency) match the mains electricity supply. If in any doubt,
consult a qualified electrician.
Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
7
Warning and Safety instructions
The electrical safety of this washing machine can only be
guaranteed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
Do not connect the washing machine to the mains electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
Faulty components must only be replaced by genuine Miele
original spare parts. Only when these parts are fitted can Miele
guarantee the safety standards of the machine.
The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the
guarantee.
If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from
danger.
8
Warning and Safety instructions
The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in
good time and avoid the risk of any water damage.
The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the guarantee.
The machine must not be used in a non-stationary location (e.g.
on a ship).
Do not make any alterations to the machine, unless authorised to
do so by Miele.
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Warning and Safety instructions
Correct use
Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the
electronic control unit may be impaired at temperatures below
freezing point.
Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see "Installation
and connection - Removing the transit bars"). During spinning, a
transit bar which is still in place may result in damage to both the
machine and adjacent furniture or appliances.
Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
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Warning and Safety instructions
Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high
temperature of the surface of the drum as well as the porthole glass.
Stand back away from the machine and wait until the steam has
dissipated.
The maximum load for this washing machine is 8 kg (dry weight).
See the "Programme chart" for the maximum recommended loads
for individual programmes.
If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order online at www.miele-shop.com or from Miele. Strictly observe
the instructions on the packaging.
Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause
damage to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
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Warning and Safety instructions
Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
If detergent comes into contact with the eyes, rinse them
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label for
reference. Those with skin problems or sensitive skin should avoid
their skin coming into contact with detergent.
Accessories
Accessory parts may only be fitted when expressly approved by
Miele. If other parts are used, guarantee, performance and product
liability claims will be invalidated.
A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.
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Control panel
Operating the washing machine
a
Display with sensors
See the next page for more
information.
b
Start/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
c
Temperature button
For selecting the temperature.
d
Spin speed button
For selecting the spin speed.
e
Delay start button
For selecting delay start.
f
Option buttons
Various options can be added to the
wash programme.
g
Programme selector
For selecting the wash programme.
h
Optical interface PC
For service technicians.
i
button
For switching the washing machine
on and off.
To save energy the washing machine
will switch off automatically 15
minutes after the end of the
programme/anti-crease phase or
after being switched on if no other
selection is made.
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Operating the washing machine
2:59 1600
Standard display
The standard display shows the
following from left to right:
– the programme duration
– the selected wash temperature
– the selected spin speed
Programme duration
j
sensor
Scrolls down the list to the next
option or decreases a value.
k
OK sensor
Confirms the programme selected, a
value set or opens a sub-menu.
l
sensor
Scrolls up the list to the next option
or increases a value.
After the programme has started the
programme duration will appear in the
display in hours and minutes.
If delay start has been selected, the
programme duration will appear at the
end of the delay start time.
Delay start
The delay start time selected will
appear in the display.
m
Cap sensor
Activates cap dosing via the
detergent dispenser drawer.
Sensors to light up when the
display can be operated via the
sensors.
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After the programme has started the
delay start time will begin to count
down.
Once the delay start time has elapsed,
the estimated programme duration will
appear in the display.
Operating the washing machine
Language
Cap
Start in h00 :00
Examples on how to operate the machine
Scrolling through a list
The arrows in the display indicate that
a list is available.
Touching the sensor scrolls down the
list to the next option and touching the
sensor scrolls up the list to the next
option. The OK sensor is used to
activate the option which is currently in
the display.
Identifying options selected
If an option has been activated, this will
be indicated by a tick next to it.
Setting numerical values
A numerical value is highlighted in
white. Touching the sensor
decreases the value and touching the
sensor increases it. The OK sensor is
used to activate the value which is
currently in the display.
Exiting a sub-menu
Select Back to exit a sub-menu.
15
Before using for the first time
deutsch
Before using the machine for the
first time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filters are
securely tightened to prevent the risk
of water leaks during use.
Remove the protective foil and stickers
Remove
– the protective foil from the door.
– any stickers from the front and the
lid.
Please do not remove any labels
(e.g. the data plate), visible when you
open the door.
This washing machine has undergone
a complete functional test at the
factory and there will be some residual
water in the drum from this process.
Switch on the washing machine
Press the button.
The welcome screen will light up.
Setting the language
You will be asked to select the language
you want for the display. It is possible
to change the language at any time via
"Settings".
Touch the or sensor until the
language you want appears in the
display.
Confirm your selection of the
language by touching the OK sensor.
Removing the transit bars
A reminder to remove the transit bars
will appear in the display.
Failure to remove the transit bars
can result in damage to the washing
machine and to adjacent cabinetry or
appliances.
Remove the transit bars as described
in "Installation and connection".
16
Confirm the removal of the transit
bars with the OKsensor.
Starting the calibration
1:55 90°C 1600
programme
The following message appears in the
display:
Open and run Cottons 90°C without
laundry
Touch the sensor repeatedly until
you have read all the rows of text.
The OK sensor will light up.
Before using for the first time
Confirm the message with the
OKsensor.
For optimum water and energy
consumption and excellent wash
results, it is important to calibrate the
washing machine.
To do this the Cottons 90°C must be
started without laundry and without
detergent.
No other programmes can be started
until calibration has been carried out.
Open the stopcock.
Turn the programme selector to
Cottons.
Press the Start/Stop button.
The calibration programme has started.
This will take approx. 2hours.
At the end of the programme the
following message will be displayed:
Reach under the door grip and pull
the door open.
Tip: Leave the door slightly open to
allow the drum to dry.
Switch the washing machine off with
the button.
Set up complete
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Washing environmentally and economically
Energy and water consumption
– Water consumption and energy
usage are determined by the size of
the load.
To make the most of your machine,
load the maximum dry load for the
programme you are using.
– When smaller amounts of laundry are
washed, the automatic load
recognition system will reduce the
amount of water and energy used.
– Use the Express20 programme for
small, lightly soiled loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Washing using lower
temperature settings will save energy.
– To maintain the hygiene of the
machine, carry out a hot wash (60°C
or above) using powder detergent at
regular intervals. Hygiene info will
appear in the display to remind you
to carry out a hot wash.
Detergent
– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
– Adjust the dosage to the degree of
soiling of the laundry.
– Reduce the amount of detergent with
smaller loads (approx. ⅓ less than
the amount recommended can be
used when washing a half load).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
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Empty all pockets.
1. Prepare the laundry
Tip: Badly soiled areas can be pre-
treated with liquid detergent, stain
removers etc. first, following the
manufacturer's instructions. With
particularly stubborn stains ask your dry
cleaner for advice.
Solvent-based cleaners (e.g.
benzine) can damage plastic parts.
When pre-treating garments, make
sure that any plastic parts (e.g.
buttons) are protected from cleaning
agent.
Foreign objects (e.g. nails, coins,
paper clips, etc.) can cause damage
to garments and to components in
the machine.
Check the laundry before washing
and remove any foreign objects.
Sort the laundry
Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Tip: Dark textiles often contain excess
dye and should be washed separately
several times before being included in a
mixed load. Always wash whites and
coloureds separately.
Pre-treat stains
Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.
Chemical (solvent-based)
cleaning agents can cause severe
damage to the washing machine.
Do not use solvent-based cleaning
agents in this machine.
General tips
– Curtains: Remove lead weights first
or place in a laundry bag.
– Underwiring and collar stiffeners: Any
loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
– Close any zips, attach velcro
fasteners, fasten hooks and eyes etc.
before washing.
– Fasten duvet covers, pillow cases
etc. to prevent small items from being
rolled up inside them.
Do not wash any items in this washing
machine which are specified by the
manufacturer as not washable on the
care label ( symbol).
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2. Select a programme
Switch on the washing machine
Press the button.
Programme selection
Turn the programme selector to the
required programme.
The load for the programme selected
will appear in the display. This will then
be replaced by the standard display.
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3. Load the washing machine
Open the door
Reach under the door grip and pull
the door open.
Check the drum for pets or foreign
objects before loading it with
laundry.
Unfold the laundry and load loosely
into the drum.
Mixing both large and small items
gives better wash results and also
helps distribute the load evenly during
spinning.
Close the door
Make sure that no items are caught
between the door and the seal.
Please note the maximum load for the
different wash programmes. The
relevant programme load is always
shown in the display when you select a
programme.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this reduces cleaning efficiency and
causes creases.
Shut the door with a gentle swing.
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4. Select programme settings
Degree of soiling
Normal
Temperature
Degree of soiling
Lightly soiled
No visible dirt or stains. Possibly slight
body odour.
Normally soiled
Visibly dirty and/or just a few slight
stains.
Heavily soiled
Soiling and/or stains clearly visible.
Tip: You can switch on the degree of
soiling query and select the default
setting for the degree of soiling (see
"Settings - Degree of soiling").
If the degree of soiling query has been
switched on, the following will appear in
the display:
The display will change automatically to
the degree of soiling query:
The following parameters will change
depending on the degree of soiling
selected:
– with the Heavy degree of soiling
setting, a pre-wash will be carried out
automatically for some programmes
(see "Options").
– the rinse water level will be adjusted
– the programme durations (with light
soiling the programme duration will
be shorter)
In the Express 20 programme the
degree of soiling cannot be selected.
Express 20 is designed for lightly
soiled laundry.
Select a temperature
You can alter the pre-set temperature
of a wash programme.
Press the Temperature button.
The following will appear in the display:
Set the degree of soiling with the
and sensors and confirm your
selection with the OK sensor.
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Set the temperature you want with
the and sensors and confirm
your selection with the OK sensor.
4. Select programme settings
Spin speed rpm1600
Selecting a spin speed
You can alter the pre-set spin speed of
a wash programme.
Press the Spin speed button.
The following will appear in the display:
Set the spin speed you want with the
and sensors and confirm your
selection with the OK sensor.
Select options
Switch on delay start (if required)
The start of a programme can be
delayed from 15 minutes up to 24
hours, allowing you to make use of
night-time economy electricity rates, for
example.
See "Delay start".
Press the button for the option you
want.
The indicator light in the button will
come on.
Not all options are suitable for use
with every programme. You can only
select options which are compatible
with the programme being used.
See "Options".
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5. Add detergent
There are several options for adding
detergent.
Detergent dispenser drawer
Too little detergent results in:
– Laundry not getting properly clean
and with time it may become grey
and hard to the touch.
– Greasy particles clinging to laundry.
– Limescale deposits on the heater
elements.
Too much detergent results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– High water consumption (an
additional rinse cycle will
automatically switch in).
– A burden to the environment.
Pull out the detergent dispenser
drawer and add detergent to the
compartments as follows:
Detergent for the pre-wash (divide the
total recommended amount as follows:
add ⅓ to compartment and ⅔ to
compartment )
Detergent for the main wash
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/
Fabric conditioner, liquid starch or
capsules.
See "Detergent" for further information.
5. Add detergent
Cap
CapDosing
Three different types of capsule are
available:
= Fabric care (e.g. fabric
conditioner, proofing agent)
= Additives (e.g. detergent
enhancers)
= Detergent (for the main wash
only)
Each capsule contains the correct
amount for one wash cycle.
You can order the capsules online at
www.miele-shop.com or from Miele
(see the end of this booklet for contact
details).
Keep capsules out of the reach
of children.
Activating CapDosing
Touch the Cap sensor.
Inserting a capsule
Open the detergent dispenser drawer.
Open the lid of the /
compartment.
The first type of capsule which can be
selected for the programme will appear
in the display.
Select the type of capsule you want
with the and sensors and
confirm your selection with the OK
sensor.
Press the capsule in firmly.
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5. Add detergent
The wash programme will dispense the
contents of the capsule at the correct
time.
Water intake to the compartment
is solely via the capsule.
No additional fabric conditioner may
be added to the compartment
when using a capsule.
Remove the empty capsule at the
end of the programme.
Close the lid and press it firmly shut.
Close the detergent dispenser
drawer.
The capsule is opened by the act of
inserting it in the detergent dispenser
drawer. The contents can run out of
the capsule if you then remove it
from the drawer before it is used.
In this case, dispose of the capsule
and do not re-use it.
For technical reasons a small amount
of water will remain in the capsule.
Deactivating/changing CapDosing
Touch the Cap sensor and follow
the instructions in the display.
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