LG LD-N20718SW, LD-N20718SB, LBN20518SW, LBN20518ST, LBN20517WW Manual

BOTTOM FREEZER

REFRIGERATOR

Owner’s Manual

Please read this guide thoroughly

before operating and keep it handy for

reference at all times.

CONGÉLATEUR

INFÉRIEUR

RÉFRIGÉRATEUR

Manuel d’utilisateur

Veuillez lire ce manuel en entier avant de mettre en marche l’unité et conservez-le à portée de la main pour le consulter à tout moment.

Models / Modèles / Modelos

LDN20718**, LDC22738**

LBN20517**, LBN20518**

P/No. MFL48165102

TABLE OF CONTENTS

English Version	2
French Version	36
Warranty (CANADA)	3
Safety Instructions	5 - 6
Grounding Requirements	6
Parts and Features	7 - 9
Refrigerator Installation	10 - 17
Unpacking Your Refrigerator	10
Installation	10
Base Grille	10
Removing, Reversing and Replacing
Your Refrigerator Doors	11 - 17
Door Closing and Alignment	17
Using Your Refrigerator	18 - 25
Ensuring Proper Air Circulation	18
Multi Flow	18
Door Alarm	18
Setting the Controls	18 - 19
Adjusting Control Settings	19
Food Storage Guide	20
Storing Frozen Food	20
Refrigerator Shelves	21
Chef Fresh / Snack Pan	22
Crisper Humidity Control	22
Optibin Crisper	22
Crisper cover with lattice on inner surface	23

Door Racks	23
Design-A-Door	23
Dairy Bin	24
Ice Bin	24
DuraBase	24
DuraBase Divider	24
Guide-Out Drawer Basket	25
Tilting Door	25
Wire Durabase	25
Frezzer Shelf	25
Care and Cleaning	26 - 27
General Cleaning Tips	26
Outside	26
Inside Walls	26
Door Liner and Gaskets	26
Plastic Parts	26
Condenser Coils	26
Light Bulb Replacement	26 - 27
Power Interruptions	27
When you go on vacation	27
About the Custom Cube Icemaker	28
Connecting the Water Line	29 -31
Troubleshooting Guide	32 - 35

2

visit our web site/http://www.lg.ca

LG Electronics

LIMITED WARRANTY

CANADA

LG Electronics will repair or at its option replace, without charge, your product which proves to be defective in material or workmanship under normal use during the warranty period listed below from the date of original purchase.

This warranty is good only to the original purchaser of the product during the warranty period as long as it is in Canada.

WARRANTY PERIOD: REFRIGERATOR/FREEZER

LABOR: One Year from the Date of Purchase. PARTS: One Yearfrom the Date of Purchase.

SEALED SYSTEM(Compressor, Condenser, and Evaporator) LABOR: One Yearfrom the Date of Purchase.

PARTS: Seven years from the Date of Purchase.

Replacement Units and Repair Parts are warranted for the remaining portion of the original unit’s warranty period.

No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES. INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG ELECTRONICS SHALL NOT BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, INCONVIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT.

Some States do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

•Service trips to your home to deliver, pick up, and/or install the product, instruct, or replace house fuses or correct wiring, or correction of unauthorized repairs.

•Damages or operating problems that result from misuse, abuse, operation outside environmental specifications or contrary to the requirements of precautions in the Operating Guide, accident, vermin, fire, flood, improper installation, acts of God, unauthorized modification or alteration, incorrect electrical current or voltage, or commercial use, or use for other than intended purpose.

•Repairs when your LG refrigerator is used in other than normal, single-family household use.

•Damages caused during and/or after delivery.

•Display, discount, or refurbished units purchased with scratches, dents, or defects.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer. Proof of purchase is required and must be provided to LG in order to validate warranty.

CUSTOMER ASSISTANCE NUMBERS:

To obtain Warranty Coverage:	Retain your Bill of Sale to prove date of purchase.
	A Copy of your Sales Receipt must be submitted at the time
	warranty service is provided.

To obtain Product or Customer Service Assistance:

Call 1-888-542-2623

Press the appropriate menu option, and have your product type (Refrigerator), model number, serial number, and ZIP/Postal Code ready.

To obtain the nearest	Call 1-888-542-2623
Authorized Service Center:	Press the appropriate option, and have your product type
	(Refrigerator), model number, serial number, and ZIP/Postal
	Code ready.

3

Visiter notre site internet /http : //www.lg.ca

LG Electronics

GARANTIE LIMITÉE

CANADA

LG Electronics réparera ou remplacera à sa convenance, sans charge aucune, votre appareil après constatation d’un défaut de fabrication ou d’un défaut matèriel sous les conditions normales d’usage durant la période de couverture de la garantie mentionnée ci-dessous à partir de la date originale d’achat.

Cette garanti ne s’applique qu’au Canada et ne protège que l’acheteur original du produit pour la période spécifiée.

PÉRIODE DE GARANTIE: RÉFRIGÉRATEUR/CONGÉLATEUR

MAIN D'OEUVRE: Un an à partir de la date d'achat. PIÈCES: Un an à partir de la date d'achat.

SYSTÈME SCELLÉ (Compresseur, condenseur et évaporateur) MAIN D'OEUVRE: Un an à partir de la date d'achat. PIÈCES: Sept ans à partir de la date d'achat.

Les pièces de rechange ou réparées sont garanties pour la période de temps restant sur la période de garantie originale de l'unité.

Aucune autre forme de garantie ne peut être appliquée à ce produit. La durée d’une supposee garantie incluant la supposée garantie commerciale, est limitée à la seule durée mentionnée dans ce document. LG Electronics ne peut en aucun cas être tenu responsable de la perte d’utilisation ou des dommages directs ou conséquents survenant en dehors des conditions normales d’usage.

Certains Etats ne permettent pas l’exclusion ou la limitation secondaire ou les dommages conséquents ou restrictions sur la durée supposée d’une garantie ; ces restrictions ou exclusions ne devraient pas vous être applicables. Cette garantie vous donne des droits bien précis et vous devriez aussi bénéficier d’autres droits qui varient d’Etat à Etat.

CETTE GARANTIE LIMITÉE NE S'APPLIQUE PAS:

•Aux déplacements du service technique vers votre maison pour livrer, retirer et/ou installer le produit, pour vous instruire, pour remplacer les fusibles de la maison ou effectuer un câblage correct ou pour la correction de réparations non autorisées;

•Aux dommages ou aux problèmes de fonctionnement résultant d'une mauvaise utilisation, d'un emploi abusif, de la mise en marche de l'unité en dehors des spécifications d'ambiance ou dans des conditions contraires aux conditions requises ou aux précautions indiquées dans le Mode d'Emploi, d'un accident, de la vermine, d'un incendie, d'une inondation, d'une installation incorrecte, des cas de force majeure, d'une modification ou altération non autorisée, d'un courant électrique ou tension incorrects, d'une utilisation commerciale ou de tout usage différent de celui pour lequel l'unité a été conçue;

•Aux réparations effectuées lorsque votre réfrigérateur LG subi une utilisation autre que l'utilisation normale par un ménage unifamilial.

•Dommages causés pendant ou après la livraison.

•Affichage, remise ou les appareils soldés achetés avec des rayures, des marques ou des défauts.

Les coûts des réparations ou des remplacements sous ces circonstances exclues seront supportés par le consommateur. Une preuve d’achat est exigée et doit être fournie à LG pour valider la garantie.

ASSISTANCE A LA CLIENTÈLE

Pour l’obtention des informations	Conserver votre facture pour témoigner de la date d’achat.
sur la garantie :	Une copie de votre facture d’achat devra être soumise lorsque
	le service sous garantie sera rendu.
Pour l’obtention du produit ou	Appeler au 1-888-542-2623
l’assistance clientèle :	choisir l’option appropriée et tenir à votre disposition le type
	de produit (Réfrigérateur), le numéro de modèle, de série et
	votre code postal.

Pour l’obtention du Centre de Service Autorisé le plus proche:

Appeler au 1-888-542-2623

choisir l’option appropriée et tenir à votre disposition le type de produit (Réfrigérateur), le numéro de modèle, de série et votre code postal.

4

IMPORTANT SAFETY INSTRUCTIONS

SAFETY MESSAGES

This guide contains many important safety messages. Always read and obey all safety messages. This is the safety alert symbol. It alerts you to safety messages that inform you

of hazards that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER, WARNING, CAUTION. These words mean:

DANGER

WARNING

CAUTION

You will be killed or seriously injured if you don’t follow instructions.

You can be killed or seriously injured if you don’t follow instructions.

Indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate injury, or product damage only.

All safety messages will identify the hazard, tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed.

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety

precautions should be followed, including the following:

NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet.

Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

When moving your refrigerator away from the wall, be careful not to roll over or damage the power cord.

DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

DO NOT allow children to climb, stand or hang on the refrigerator doors or shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

Keep fingers out of “pinch point” areas; clearances between the doors and cabinet are necessarily small. Be careful when you open the doors when children are in the area.

Unplug your refrigerator before cleaning or making any repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual.

Before replacing a burned-out light bulb, unplug the refrigerator or turn off power at the circuit breaker or fuse box in order to avoid contact with a live wire filament. (A burnedout light bulb may break when being replaced.) NOTE: Setting either or both controls to the OFF position does not remove power to the light circuit.

Do not store bottles in the freezer compartment - they may break when frozen, causing damage.

For personal safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Read all instructions before using this appliance.

Use this appliance only for its intended purpose as described in this use and care guide.

After your refrigerator is in operation, do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may adhere to the extremely cold surfaces.

In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. DO NOT place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in.

DO NOT refreeze frozen foods which have thawed completely. The United States Department of Agriculture in Home and Garden Bulletin No. 69 says:

“...You may safely refreeze frozen foods that have thawed if they still contain ice crystals or if they are still cold below 40°F (4°C).”

“...Thawed ground meats, poultry, or fish that have any off-odor or off-color should not be refrozen and should not be eaten. Thawed ice cream should be discarded. If the odor or color of any food is poor or questionable, get rid of it. The food may be dangerous to eat.”

“Even partial thawing and refreezing reduces the eating quality of foods, particularly fruits, vegetables and prepared foods. The eating quality of red meats is affected less than that of many other foods. Use refrozen foods as soon as possible to save as much of their quality as you can.”

SAVE THESE INSTRUCTIONS

5

DANGER: RISK OF CHILD ENTRAPMENT

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous... even if they will sit for “just a few days”. If you are getting rid of your old refrigerator, please follow the instructions at right to help prevent accidents.

BEFORE YOU THROW AWAY YOUR OLD REFRIGERATOR OR FREEZER

Take off the doors.

Leave the shelves in place so that children may not easily climb inside.

CFC DISPOSAL

Your old refrigerator may have a cooling system that used CFCs (chlorofluorocarbons). CFCs are believed to harm stratospheric ozone.

If you are throwing away your old refrigerator, make sure the CFC refrigerant is removed for proper disposal by a qualified servicer. If you intentionally release this CFC refrigerant, you can be subject to fines and imprisonment under provisions of environmental legislation.

GROUNDING REQUIREMENTS

IMPORTANT: Please read carefully.

TO CONNECT ELECTRICITY

WARNING

Electrical Shock Hazard

FOR PERSONAL SAFETY, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

3-prong grounding type wall receptacle

3-prong grounding plug

Ensure proper ground exists before use.

RECOMMENDED GROUNDING METHOD

The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for

115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided. Use a receptacle which cannot be turned off with a switch or pull chain. Do not use an extension cord.

Where a standard two-prong wall outlet is encountered, it is your personal responsibility and obligation to have it

replaced with a properly grounded three-prong wall outlet.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the control (Thermostat, Refrigerator Control or Freezer Control, depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator Control or Freezer Control, depending on the model) to the desired setting.

USE OF EXTENSION CORDS

Because of potential safety hazards under certain

conditions, we strongly recommend against the use of

an extension cord. However, if you still elect to use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or ACNOR (Canada),

3-wire grounding type appliance extension cord having a grounding type plug and outlet, and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

Use of an extension cord will increase the clearance needed for the back of the refrigerator.

WARNING

POWER CORD REPLACEMENT

If the power cord is damaged, it must be replaced by the manufacturer, by our service center or by qualified personal by LG Electronics, to avoid some risk.

6

PARTS AND FEATURES

	A
	B
	C	L
	D	M
	E
		N
	F
	G	O
	H	P
	I
		Q
	J	R
	K

Use this section to become more familiar with the parts and features.

NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items listed below. The locations of the features shown below may not match your model.

	A Digital Sensor Control	L Dairy Bin
	B Refrigerator Light	M Design-A-Door
	C Shelves	N Egg Box
	D Temperature Control*	O Refrigerator Door Rack
	E Chef Fresh / Snack Pan	P Freezer Light
	F Can Dispenser*	Q Pull out Drawer
		R Customcube Icemaker*

GOptibin Crisper

Keeps fruits and vegetable fresh and crisper

*on some models

H Ice Bin

IIce Tray (Inside of H)*

JDurabase

K Divider

7

PARTS AND FEATURES

A
B	J
C
D	K
	L
E	M
F
G	N
H
I	O

Use this section to become more familiar with the parts and features.

NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items listed below. The locations of the features shown below may not match your model.

	A Digital Sensor Control	J	Dairy Bin
	B Refrigerator Light	K Design-A-Door
	C Shelves
		L	Pull out Drawer
	D Chef Fresh / Snack Pan
		M Refrigerator Door Rack
	E Optibin Crisper
		N Freezer Light
	Keeps fruits and vegetable fresh and crisper
	F Ice Bin	O Customcube Icemaker*

G Ice Tray (Inside of F)*

*on some models

H Durabase

I Divider

8

PARTS AND FEATURES

	A
	B	I
	C	J
	D
	E	K
		L
	F	M
	G
	H
		N

Use this section to become more familiar with the parts and features.

NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items listed below. The locations of the features shown below may not match your model.

	A	Digital Sensor Control	I	Dairy Bin
	B	Refrigerator Light	J	Design-A-Door
	C	Shelves	K	Wire Freezer Shelf
	D	Snack Pan	L	Refrigerator Door Rack
	E	Optibin Crisper	M Freezer Light
		Keeps fruits and vegetable fresh and crisp	N Freezer Door Rack
	F	Ice Trays*
			*on some models

GIce Bin

HWire Durabase

9

REFRIGERATOR INSTALLATION

WARNING

Excessive Weight Hazard

Use two or more people to move and install

refrigerator.

Failure to do so can result in back or other injury.

3.Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F (43°C.) If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

CAUTION: Avoid placing the unit near heat sources, direct sunlight or moisture.

UNPACKING YOUR REFRIGERATOR

Remove tape and any temporary labels from your refrigerator before using. Do not remove any warningtype labels, the model and serial number label, or the TechSheet that is attached to back wall of the refrigerator.

To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol, flammable fluids or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see the Important Safety Instructions section.

Refrigerator shelves are installed in the shipping position.

Please reinstall shelves according to your individual storage needs.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion or fire.

INSTALLATION

1.Avoid placing the unit near heat sources, direct sunlight, or moisture.

2.To avoid vibration, the unit must be level. If required, adjust the leveling screws to compensate for unevenness of the floor. The front should be slightly higher than the rear to aid in door closing. Leveling screws can be turned easily by tipping the cabinet

slightly. Turn the leveling screws clockwise ( ) to raise the unit, counterclockwise () to lower it.

NEXT

1.Clean your refrigerator thoroughly and wipe off all dust accumulated during shipping.

2.Install accessories such as ice cube bin, drawers, shelves, etc., in their proper places. They are packed together to prevent possible damage during shipment.

3.Let your refrigerator run for 2 or 3 hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling. Your refrigerator is now ready for use.

WARNING:

Be careful when you work with hinge, base grille, stopper etc. You may be injured.

Do not put hands or metal sticks into air vents, base grille or bottom of refrigerator. You may be injured or receive an electrical shock.

BASE GRILLE

To remove the base grille:

1.Grasp the grille with both hands.

2.Pull the grille toward yourself.

To install the base grille:

1.Place clips in openings in the metal panel.

2.Push the grille toward the refrigerator until it snaps into place.

A proper distance from adjacent items

Please keep the refrigerator at a proper distance from other things. Too small a distance from adjacent items may result in lowered freezing capability and increased electricity charge consumption.

Keep it at a proper distance

More than 0.125” (0.3 cm)

to hinge side

More than 1”(2.5 cm) to top

More than

1”(2.5 cm)

to back

10

REFRIGERATOR INSTALLATION
HOW TO REMOVE DOOR HANDLES
T O O L S Y O U M A Y N E E D
10 mm	1/4 in
1/4 in	3/32 in
3/8 in	Allen wrench
Hex head socket wrench Phillips screwdriver Flat head screwdriver

IMPORTANT: Before you begin, turn the refrigerator OFF and unplug it. Remove food and any adjustable door or utility bins from doors.

HOW TO REVERSE DOOR OPENING DIRECTION (when converting from the left-opening type to rightopening type)

1.Removing Refrigerator Door

•Remove the top hinge cover (1).

•Remove the 3 screws and lift off the top hinge (2).

•Lift the Refrigerator door (3) slightly and remove it.

•Use a flat tip screwdriver to pry off top hole cover (4) and attach it on the right.

•Loosen the screw (5), remove the stoppers (6), and attach them on the left (on the opposite side).

•Loosen the pin (8) and remove it.

•Loosen the 2 screws (9) and the 2 screws (10), and lift off the middle hinge (11).

•Use a flat tip screwdriver to pry off bottom hole cover

(7) and attach it on the right.

HOW TO REMOVE DOOR HANDLES

NOTE: Handle appearance may vary from illustrations on

2.Removing Refrigerator Handle

•Loosen the set screws (1) with the 3/32” Allen wrench and remove the handle (2).

•Loosen the handle mounting fasteners (3) with the 1/4” Allen wrench.

•Carefully pry off the plug buttons (4).

•Install the plug buttons (4) on the left side.

•Install the handle mounting fasteners (3) on the right side.