LG 42LY770M, 32LY770M User Manual

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LG 42LY770M, 32LY770M User Manual

32LY770M

42LY770M

Hospital Grade Interactive Pro:Centric® TVs

Commercial Mode Setup Guide

Note: Selected features shown in this guide may not be available on all models.

EXPERIENCED INSTALLER

LG Setup Wizard pages 12 – 13

Custom Master TV Setup pages 46 – 48

Cloning Procedures pages 53 – 58

 

 

© Copyright 2016 LG Electronics U.S.A., Inc.

P/N: 206-4271 (Rev E)

 

 

For Customer Support/Service, please call:­

1-888-865-3026

The latest product information and documentation is available online at:

www.lg.com/us/commercial

MODEL and SERIAL NUMBER

The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here:

Model No._________________ Serial No._______________

WARNING

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNING:

TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

WARNING:

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.

POWER CORD POLARIZATION:

This product is equipped with a 3-wire grounding-type alternating current power plug. This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the 3-wire grounding-type plug.

NOTE TO CABLE/TV INSTALLER:

This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code (U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of the cable entry as practical.

REGULATORY INFORMATION:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

CAUTION:

Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

COMPLIANCE:

The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: 1-201-816-2000

Marketed and Distributed in the United States by LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632

2

© Copyright 2016 LG Electronics U.S.A., Inc.

206-4271

IMPORTANT SAFETY INSTRUCTIONS

1.Read these instructions.

2.Keep these instructions.

3.Heed all warnings.

4.Follow all instructions.

5.Do not use this apparatus near water.

6.Clean only with dry cloth.

7.Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8.Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9.Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10.Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the apparatus.

11.Only use attachments/accessories specified by the manufacturer.

12.Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination in order to avoid injury from tip-over.

PORTABLE CART WARNING

13.Refer all servicing to qualified service personnel.

Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

14.Never touch this apparatus or antenna during a thunder or lightning storm.

15.Do not apply pressure on or scratch the TV panel during handling. Do not press against the TV panel with your hand or a sharp object such as a nail, pencil, or pen.

16.Power Cord

Caution: Check the TV specifications in the Owner’s Manual to determine power requirements.

Periodically examine the cord of your appliance, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer. Protect the power cord from physical or mechanical abuse, such as twisting, kinking, or pinching or being closed in a door or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.

Do not use a damaged or loose power cord. Be sure to grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.

Do not stick metal objects or any other conductive material into the power cord. Do not touch the end of the power cord while it is plugged in.

17.Overloading

Do not connect too many appliances to the same AC power outlet as this could result in fire or electric shock. Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in fire or electric shock.

18.Outdoor Use/Wet Location

Warning: To reduce the risk of fire or electrical

shock, do not expose this product to rain,

moisture or other liquids.

Do not touch the TV with wet hands. Do not install this product near flammable objects such as gasoline or candles or expose the TV to direct air conditioning.

Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc., on or over the apparatus (e.g., on shelves above the unit).

19.Grounding

Ensure that you connect the earth ground wire to prevent possible electric shock (i.e., a TV with a three-prong grounded AC plug must be connected to a three-prong grounded AC outlet). If grounding methods are not possible, have a qualified electrician install a separate circuit breaker. Do not try to ground the unit by connecting it to telephone wires, lightning rods, or gas pipes.

20.Disconnect Device

The power plug is the disconnecting device. The power plug must remain readily accessible.

As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the unit is turned off.

(Continued on next page)

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3

IMPORTANT SAFETY INSTRUCTIONS

(Continued from previous page)

21.Outdoor Antenna Grounding

If an outside antenna or cable system is connected to the product, follow the precautions below.

An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can come into contact with such power lines or circuits as death or serious injury can occur.

Be sure the antenna system is grounded so as to provide some protection against voltage surges and built-up static charges.

Article 810 of the National Electrical Code (NEC) in the U.S.A. provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

Antenna Grounding According to NEC, ANSI/NFPA 70

Ground Clamp

Antenna Lead in Wire

 

 

Antenna Discharge Unit

 

(NEC Section 810-20)

 

Grounding Conductor

Electric Service

(NEC Section 810-21)

 

Equipment

Ground Clamps

 

 

Power Service Grounding

 

Electrode System (NEC

 

Art 250, Part H)

22.Cleaning

When cleaning, unplug the power cord and wipe gently with a soft cloth to prevent scratching. Do not spray water or other liquids directly on the TV as electric shock may occur. Do not clean with chemicals such as alcohol, thinners or benzene.

23.Transporting Product

Make sure the TV is turned off and unplugged and that all cables have been removed. It may take two or more people to carry larger TVs. Do not press against or put stress on the front panel of the TV.

24.Ventilation

Install the TV where there is proper ventilation. Do not install in a confined space such as a bookcase. Do not cover the TV with cloth or other materials (e.g., plastic) while it is plugged in. Do not install in excessively dusty places.

25.If you smell smoke or other odors coming from the TV or hear strange sounds, unplug the power cord, and contact an authorized service center.

26.Keep the product away from direct sunlight.

27.When mounting a TV on the wall, make sure that none of the electrical cabling bears any of the weight of the TV. Install in accordance with the manufacturer’s instructions.

28.Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.

29.Do not allow an impact shock or any objects to fall into the product, and do not drop objects onto the screen.

30.Do not touch the ventilation openings, as they may become hot while the TV is operating. This does not affect the performance of the product or cause defects in the product.

31.Do not use high voltage electrical equipment near the TV (e.g., a bug zapper). This may result in product malfunction.

32.Dot Defect

This panel is an advanced product that contains millions of pixels. In a very few cases, you could see fine dots on the screen while you are viewing the TV. Those dots are deactivated pixels and do not affect the performance and reliability of the TV.

33.Generated Sound

“Cracking”: A cracking noise that occurs while the TV is on or when it is turned off is generated by plastic thermal contraction due to temperature and humidity. This noise is

common for products where thermal deformation is required.

Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product.

34.If the TV feels cold to the touch, there may be a small “flicker” when it is turned on. This is normal; there is nothing wrong with the TV. Some minute dot defects may be visible on the screen, appearing as tiny red, green, or blue spots. However, they have no adverse effect on the TV’s performance. Avoid touching the screen or holding your finger(s) against it for long periods of time. Doing so may produce some temporary distortion effects on the screen.

35.Displaying a still image for a prolonged period of time may cause image burn-in. Avoid displaying a fixed image on the

TV screen for an extended length of time.

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Table of Contents

Safety Warnings . . . . . . . . . . . . . . .

.

.

.

2

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . .

. .

. .3 – 4

Table of Contents . . . . . . . . . . . . . . .

.

.

 

. 5

Commercial Mode Overview . . . . . . . . . .

.

.6 – 9

Setup Checklist . . . . . . . . . . . . . . .

.

.

 

. 6

Pass-through Mode . . . . . . . . . . . . .

.

.

.

6

FTG Mode . . . . . . . . . . . . . . . . .

.

.

 

. 7

Determining the TV Operating Mode . . . . . . .

.

.

 

. 9

Pro:Centric Operation . . . . . . . . . . . . .

. 10 – 11

Pro:Centric Interactive Menu Features . . . . . .

.

.

 

10

Pro:Centric Interactive Menu Navigation . . . . .

.

.

. 10

Pro:Centric Setup . . . . . . . . . . . . . .

.

.

 

11

LG Setup Wizard . . . . . . . . . . . . . . .

.12 – 13

Before You Begin . . . . . . . . . . . . . . . . . 12

Initiate Configuration or Exit the LG Setup Wizard .

.

.

. 13

EZ-Manager Wizard . . . . . . . . . . . . . .

.14 – 22

Initiate the EZ-Manager Wizard . . . . . . . . .

.

.

 

14

TV Configuration Options . . . . . . . . . . . .

.

.

 

15

Zones and Room Number Assignments . . . . . .

.

.

 

15

Configure Pro:Centric Settings . . . . . . . . .

.

.

 

17

USB Configuration . . . . . . . . . . . . . .

.

.

 

21

Express Script . . . . . . . . . . . . . . . .

.23 – 30

Initiate the Express Script . . . . . . . . . . .

.

.

 

23

Configure Pro:Centric Settings . . . . . . . . . .

.

.

 

25

Complete the TV Configuration . . . . . . . . .

.

.

. 28

Ez Download Utility . . . . . . . . . . . . . .

. 31 – 34

Before You Begin . . . . . . . . . . . . . . . . . 31

Accessing and Using the Ez Download Utility . . . . . . 31

Installer Menu . . . . . . . . . . . . . . . .

.35 – 45

Accessing the Installer Menu . . . . . . . . . .

.

.

 

35

Using the Installer Menu . . . . . . . . . . .

.

.

. 36

Exiting the Installer Menu and Activating Settings . . .

. . . . . 36

Custom Master TV Setup . . . . . . . . . . .

. 46 – 48

Before You Begin . . . . . . . . . . . . . . . . . 46

Clonable TV Setup Menu Features . . . . . . .

.

.

. 46

Custom Master TV Setup Procedure . . . . . . .

.

.

 

47

Channel Banks Setup . . . . . . . . . . . . .

.49 – 51

Channel Banks Overview . . . . . . . . . . .

.

.

 

49

Before You Begin . . . . . . . . . . . . . . . . . 49

Accessing the Channel Preview/Banks Setup Menu

.

.

. 49

Channel Status Options . . . . . . . . . . . .

.

.

 

50

Changing a Channel’s Channel Status . . . . . .

.

.

 

50

Inactive TV Setup . . . . . . . . . . . . . .

.

.

 

51

Channel Banks Worksheets . . . . . . . . . .

.

.

 

51

Channel Banks Worksheet . . . . . . . . . . . . . . 52 Cloning Procedures . . . . . . . . . . . . . . 53 – 58 Learning Configuration from a Master TV . . . . . . . 53 Teaching Configuration to a Target TV . . . . . . . . 55

FTG File Manager Utilities Overview . . . . . . . .59 – 64 Creating an FTG Configuration File . . . . . . . . . . . . . . . . . . . 59 FTG File Manager Main Screen . . . . . . . . . . . 61 FTG Channel Map Configuration Utility . . . . . . . . 62 FTG Channel Map Editor . . . . . . . . . . . . . . 63 FTG Installer Menu Configuration Utility . . . . . . . . 64

IP Environment Setup . . . . . . . . . . . . . .65 – 72 Accessing the IP Environment Menu . . . . . . . . . 65 Pro:Centric Setup . . . . . . . . . . . . . . . . 65 Network Configuration . . . . . . . . . . . . . . . 67 Pre-loaded Applications . . . . . . . . . . . . . . 72

References

Updating TV/PTC Software using a USB Memory

Device . . . . . . . . . . . . . . . . . . . . 73 – 74

Downloading a Splash Screen Image using a USB

Memory Device . . . . . . . . . . . . . . . . .75 – 76 Power Consumption Settings . . . . . . . . . . . . . 77 TV Aux Input Configuration . . . . . . . . . . . . . . 78 b-LAN Setup & Overview . . . . . . . . . . . . . . 79 FTG Mode via EBL (Local Configuration) . . . . . . . . 80 Auto Input(s) Sensing Feature . . . . . . . . . . . . 81 LY770M Hospital Operations . . . . . . . . . . . .82 – 83 Restoring Factory Defaults on the TV(s) . . . . . . . . . 84 Using the TV’s Zoning Features . . . . . . . . . . 85 – 88 Using Media Share Features . . . . . . . . . . . 89 – 91 LY770M Rear and Side Jack Panels . . . . . . . . . . 92 External Stereo Speaker Specifications . . . . . . . . . 93 Installer Remote Control Typical Key Functions . . . . . . 94 LG Pro:Centric Patient Remote and Pillow Speaker . . . . .95 – 96 Pillow Speaker Setup . . . . . . . . . . . . . . . . 97 VESA Standard TV Mounts . . . . . . . . . . . . . . 98

Troubleshooting . . . . . . . . . . . . . . . . 99 – 101 General Troubleshooting . . . . . . . . . . . . . . 99

Commercial Mode Check / FTG Operation

Troubleshooting . . . . . . . . . . . . . . . . . 100 Channel Banks Setup Troubleshooting . . . . . . . . 101 Glossary of Terms . . . . . . . . . . . . . . . . . 102

Document Revision History / Open Source Software Notice . 103 Back Cover . . . . . . . . . . . . . . . . . . . 104

Notes

Installer Menu content is intended for use primarily by qualified TV electronics technicians.

Refer to the applicable Owner’s Manual for additional information on TV installation, specifications, maintenance, and safety instructions.

Design and specifications subject to change without prior notice. This document provides examples of typical TV displays. Your displays may vary from those shown in this document.

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5

Commercial Mode Overview

This document describes how to set up LY770M Pro:Centric ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU, Protocol Translation Controller (PTC), or embedded b-LAN™ (EBL) module, or it resides externally from the TV (i.e., in a device from the solution provider).

These TV models are capable of Free-To-Guest (FTG) Mode operation via the TV CPU. Alternatively, the EBL module can be configured either for Pass-through Mode (default) or FTG Mode. When neither the CPU nor EBL is in FTG Mode, these TV models also allow external control via the TV’s MPI port.

Setup Checklist

Note: This document provides information specific to Commercial Mode operation. Refer to the Owner’s Manual for information on TV installation and hardware and cable connections.

Installation

__ Unpack TV and all accessories.

__ Install batteries in the Installer Remote. __ Install TV on VESA mount or stand.

Note: It may be advisable to make all cable connections before installing on VESA mount or stand, as appropriate.

Hardware Connections

__ Install any additional hardware as appropriate to your institution, LAN, etc.

Pass-through Mode

Cable Connections

__ Make all rear jack panel connections, as appropriate.

Commercial Mode Setup

__ Complete appropriate procedures as described in this document for Commercial Mode operation.

This mode allows you to configure individual TVs for Pro:Centric and/or FTG Mode via CPU operation or create a Master TV Setup for cloning purposes. This mode also allows external control via the GAME CONTROL/MPI port on the TV rear jack panel.

There are three methods for configuring individual TVs that are currently in Pass-through Mode: using one of two LG Setup Wizard options or using the Custom Master TV Setup procedure as described in this document.

LG Setup Wizard Configuration

When the TV is in a factory default state, the LG Setup Wizard provides the following two configuration options:

The EZ-Manager Wizard provides automated or manual options for configuring essential items for Pro:Centric operation and also provides an option for using a USB memory device to configure the TV.

Use the Installer Remote to make selections and complete each step.

The Express Script provides limited customization of the TV features and Installer Menu items, confined to those that are essential to most hospital TV viewing applications.

See “LG Setup Wizard” on pages 12 to 13 for further information.

Custom Master TV Setup

The Custom Master TV Setup procedure enables you to create a customized Master TV Setup for Pass-through Mode or FTG Mode via CPU configuration purposes. Use the Installer Remote to configure Installer Menu items as required for TV operation and set up TV features (Channel, Picture, Sound, etc.). See “Custom Master TV Setup” on pages 46 to 48 for detailed information.

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Commercial Mode Overview (Cont.)

Installer Menu

To create a Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required. If necessary, familiarize yourself with the Installer Menu and how to make and save changes. Refer to pages 35 to 45 for information on accessing the Installer Menu and for detailed descriptions of the Installer Menu items.

TV Setup Menus

On-screen setup menus control the features of the TV. Use the Installer Remote to access the TV setup menus, and set the TV features to the desired configuration for the end user.

Cloning

Cloning refers to the process of capturing a Master TV Setup and transferring it to a Target TV. The Master TV’s clonable setup menu features should be configured as part of the Master TV Setup. If there are features in the Master TV’s setup—channel icons or labels, digital font options, etc.—that are not set or that are set incorrectly, those features also will not be set or will be set incorrectly in the Target TVs. Refer to pages 53 to 58 for detailed information on cloning requirements and procedures.

External MPI Control

To control the TV using an external MPI control device, you

must use the TV’s GAME CONTROL/MPI port for communication purposes. In these TVs, Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module and the GAME CONTROL/MPI port; therefore, to ensure that the GAME CONTROL/MPI port circuitry is powered, thus enabling MPI communication, Installer Menu item 118 POWER SAVINGS must be set appropriately. See Installer Menu item descriptions as well as Reference section, “b-LAN Setup & Overview,” for further information.

Note: These TV models are not equipped with MPI card slots.

FTG Mode

In this mode, an FTG Channel Map enables the decryption of each Pro:Idiom® encrypted channel. The FTG Channel Map also provides logical channel mapping of physical RF channels (analog and digital), IP channels, and Aux inputs. The method for creating the FTG Channel Map is ultimately determined by which element of the TV will “own” the FTG Channel Map—the CPU or the EBL.

For these TV models, there are two FTG Modes—FTG Mode via CPU and FTG Mode via EBL—which are separate and distinct FTG Modes of operation, each with its own unique advantages and requirements, as outlined on the following page.

xxLY770M PTC INSTALLER MENU CPU-CTV

000

INSTALLER SEQ

000

 

 

 

UPN

000-000-000-000

ASIC D279

PTC

V#.##.###

CPU V#.##.##.##

 

 

 

Typical Installer Menu

Quick QUICK SETTINGS

Picture

 

 

Channels

 

Picture Mode

Sound

 

 

Sound Mode ^

 

Standard

General

Aspect Ratio

16:9

 

 

Sleep Timer ^

 

Off

Safety

 

Accessibility

TV Setup Menus

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7

Commercial Mode Overview (Cont.)

When the TV CPU is configured with an FTG Channel Map, the CPU controls and restricts the tuning operation of the TV, and when the EBL is configured with an FTG Channel Map, the EBL controls and restricts the tuning operation of the TV. In these models, depending on the types of channels included in the FTG Channel Map, FTG Mode via CPU also provides the option to select either logical or physical tuning during configuration (refer to “Teaching Configuration to a Target TV” on pages 55 to 58 and also see notes below). You must determine which element of the TV will own the FTG Channel Map before you can begin configuration.

Note: Logical channel mapping of physical RF channels eliminates dash tuning; for example, physical 19-3 can be mapped to logical channel 9. It also allows physical RF channels, IP channels, and Aux inputs to be listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that you include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0 through 137-0).

Note: Physical channel tuning is not available when IP channels are included in the FTG Channel Map.

FTG Mode via CPU

This mode provides the following features:

Logical or physical tuning of physical RF channels and Aux inputs.

Logical tuning of IP channels.

Mapping of RF channels with minor (program) numbers up to 999.

FTG Channel Map of up to 600 channels.

Start Channel set for RF, Aux input, or IP delivered content.

Pro:Centric data delivery over RF or IP.

TV Zoning and Wi-Fi Zoning options for location-specific configuration.

LG’s FTG File Manager PC software enables you to create an FTG Configuration (.tlx) file, which may be used to configure the CPU for FTG Mode. You can also save (Learn) a TLX file from a Master TV. In this mode, the

CPU is the owner of the FTG Channel Map and must be configured with an FTG Channel Map and FTG Installer

Menu settings using one of the following processes:

Local: Configure an individual LY770M TV via its USB port using a USB memory device / TLX file. The “Teach to TV (TLX)” process and associated procedures are described on pages 53 to 58.

Remote: Configure all LY770M TVs at the site using a Pro:Centric server head end device (Example: PCS150R). Refer to the Pro:Centric Server Admin Client User Guide for further information.

FTG Mode via EBL

This mode provides the following features:

Logical tuning of physical RF channels and Aux inputs.

Mapping of RF channels with minor (program) numbers up to 255.

FTG Channel Map of up to 141 logical channels.

Start Channel set for RF or Aux input delivered content.

Pro:Centric data delivery over RF.

LG’s FTG Device Configuration Application PC software is required to configure the EBL. In this mode, the EBL is the owner of the FTG Channel Map and must be configured with an FTG Channel Map and FTG Installer

Menu settings using one of the following processes:

Local: Configure an individual LY770M TV’s EBL via its TV-LINK CFG jack using a direct PC-to-TV

(EBL) connection and the FTG Device Configuration

Application. See Reference section, “FTG Mode via

EBL (Local Configuration),” for information on the

“Write” process for an FTG Channel Map and FTG Installer Menu settings.

Remote: Configure all LY770M TV EBLs at the site using a Free-To-Guest Management Appliance (FMA) head end device (Example: FMA-LG101). Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide and/or the Installation &

Configuration Guide for the FMA device for further information.

8

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Commercial Mode Overview (Cont.)

While the TV is in FTG Mode:

Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only.

FTG Mode via CPU configuration changes must be made using a TLX file (typically edited in the FTG File Manager), while FTG Mode via EBL configuration changes must be made using the FTG Device ConfigurationApplication. FTG Channel Map Configuration and FTG Installer Menu Configuration utilities in both PC applications enable you to make changes, respectively, to the FTG Channel Map and

FTG Installer Menu settings as necessary. Based on the initial method used to configure the TV for FTG

Mode operation (via CPU or EBL), all subsequent changes must be transferred to either the TV CPU or the EBL via a process that is in accordance or compatible with that method (see information on local

configuration in this document or refer to documentation for the head end device/server for information on remote management).

If it becomes necessary to restore the TV to Pass-through Mode, there are several options that will enable you to do so. See Reference section, “Restoring Factory Defaults on the TV(s),” for further information.

Pages 59 to 64 provide overviews of the utilities that comprise the FTG File Manager. Refer to the Free- To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager. Refer to the

Free-To-Guest (FTG) Device Configuration Application User Guide for information on the FTG Device Configuration Application.

Remote Management in FTG Mode

When the TV is configured for FTG Mode via CPU, remote management of the FTG Channel Map and FTG Installer Menu settings is provided by a Pro:Centric server, via a TLX file loaded on the Pro:Centric server Admin Client. Refer to the Pro:Centric Server Admin Client User Guide for further information.

When the TV is configured for FTG Mode via EBL, the b-LAN module, which is internal to the TV, allows hospital/institution head end equipment (for example, an FMA-LG101) with b-LAN technology to provide remote management of the FTG Channel Map and FTG Installer Menu settings. See Reference section, “b-LAN Setup & Overview,” for further information.

Determining the TV Operating Mode

To determine the operating mode of the TV, press MENU on the Installer Remote. The menu displayed depends on the operating mode. See examples below. If the Function Menu appears, the TV is in a mode (FTG, PPV, etc.) that does not allow the end user to change the fundamental TV setup. If the TV setup menus appear, the TV is in Pass-through Mode.

Aspect Ratio ASPECT RATIO

Function Menu

CC

Indicates the TV is not in

Aspect Ratio ^

Caption

Pass-through Mode. While

16:9

Time

the TV is in this mode,

 

Installer Menu settings can

Safety

be accessed as read-only.

Audio Mode

 

Quick QUICK SETTINGS

 

 

 

TV Setup Menus

Picture

Channels

Shows that the TV is in

 

Picture Mode

Pass-through Mode.

Sound

 

 

 

Sound Mode ^

 

 

Standard

 

General

Aspect Ratio

 

16:9

 

 

 

 

Sleep Timer ^

 

 

Off

 

Safety

 

 

Input

Accessibility

General

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Pro:Centric Operation

Pro:Centric Interactive Menu Features

LG’s Pro:Centric application enables patients and visitors to locate and select television entertainment using an interactive channel guide, check the daily weather, and view hospital and surrounding amenities via custom billboards and points-of-interest maps.

Pro:Centric application features include:

Portal and information screens/pages (including a “Welcome” page) that include branding logos.

An optional customized user interface (custom “skins”).

Billboards and points-of-interest maps, which can be customized to focus on hospital amenities, local attractions and businesses, hotels, restaurants, news, events, etc.

An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.

An interactive channel guide that provides a channel list with channel icons. An electronic program guide (EPG) is an optional feature that displays up to three days of programming information viewable by channel and time.

Video spooling that enables the hospital to deliver a video file to patient and visitor TVs for promotion and information purposes.

The Pro:Centric server Admin Client web editor/content wizard is provided for customer configuration of portal messages and billboards/maps.

Note: Customized content is typically defined by the service integrator and/or hospital administrators. LG does not provide hospital-specific content.

Pro:Centric Interactive Menu Navigation

LG’s Pro:Centric pillow speaker provides access to both interactive menus and regular TV features. Press PORTAL on the Pro:Centric pillow speaker to access the interactive menus.

Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. The following are default interactive menus.

Channel Guide

Shows available TV networks and logical channels. When available, EPG data provides additional channel and program information.

Information

Typically displays information on hospital and nearby amenities, for example, restaurants, cafeterias, facilities, etc., as well as information on local weather.

Help

Provides help for navigating the interactive menus.

Watch TV

Removes the interactive menu from the screen and returns to the previously tuned TV channel.

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Pro:Centric Operation (Cont.)

Pro:Centric Setup

Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client User Guide. This document describes only those settings that must be specified on the TVs to enable Pro:Centric remote management and/or the Pro:Centric application.

Remote management (TV E-Z Installation): The Pro:Centric server Admin Client provides remote management facilities for downloading splash screen image and software/firmware updates as well as facilities for downloading a TLX file for FTG Mode via CPU configuration.

Pro:Centric application: The application, which operates in conjunction with FTG and PPV Modes, comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric application settings are managed via the Pro:Centric server Admin Client.

The Pro:Centric server settings can be configured using one of the methods described below.

Note: If using a Pro:Centric pillow speaker, also set Installer Menu item 027 HOSPITAL MODE to the required value.

TV in Factory Default State

When the TV is in a factory default state, LG’s Setup Wizard (see pages 12 to 13) provides automated or manual options for configuring the Pro:Centric server settings. The EZ-Manager branch of the Setup Wizard also provides a USB configuration option that enables you to configure a TV for FTG Mode via CPU using a TLX file stored on a USB memory device. The TLX file incorporates FTG Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL, which are used to set up the TV’s Pro:Centric feature.

Note: If Pro:Centric data delivery will be over IP, there is a Domain Name System (DNS) server at the site, and you intend to use the EZ-Manager Wizard to set up the TV, you can create a DNS entry

“procentric.local” for the Pro:Centric server that will enable automated Pro:Centric IP configuration via the wizard. If there is no DNS entry for procentric.local, you will need to manually enter the Pro:Centric server

IP address and port number during configuration.

TV in Pass-through Mode

If the TV is in Pass-through Mode, either:

Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values. See Installer Menu information on pages 35 to 45 for further details. Also, as necessary, refer to “Custom Master TV Setup” on pages 46 to 48 and/or cloning information on pages 53 to 58.

Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You must use this option, in particular, if you wish to configure IP settings for the Pro:Centric server. See “Accessing the IP Environment Menu” on page 65 and “Pro:Centric Setup” on pages 65 to 67 for further information.

Note: When the TV is in either Pass-through Mode or FTG Mode via CPU, you can also leave Installer Menu item 119 DATA CHANNEL set to its default value (255) to enable the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value. See item 119 description on page 44 for additional information.

TV in FTG Mode

If the TV is in FTG Mode (via CPU or EBL), use the appropriate FTG application software to update Installer

Menu items #98 Pro:Centric and #119 Data Channel (along with their affiliated fields). Then, transfer the FTG Installer Menu settings to the TV in accordance with the FTG Mode of configuration. Refer to theFTG Mode overview on pages 7 to 9 for further information on FTG Mode operation and configuration. Also—for FTG Mode via CPU only—see note above regarding the option to use the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value.

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LG Setup Wizard

Note: After it is turned ON, the TV begins an initialization process, and it may take several minutes for the LG Setup Wizard to appear.

The LG Setup Wizard, comprising EZ-Manager Wizard and Express Script configuration options, will appear on the screen each time the TV is turned ON, until one of its configuration methods has been completed or the wizard is exited. Use the Installer Remote to make selections and complete each step.

The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or manual) of configuring the essential Installer Menu items for Pro:Centric operation. However, while intended primarily for Pro:Centric-related configuration, the EZ-Manager Wizard also offers

Zoning options. LY770M TVs support the TV Zoning and Wi-Fi Zoning features, both of which enable location-specific settings (see Reference section, “Using the TV’s Zoning Features,” for further information). The EZ-Manager Wizard enables you to set the TV Zone # and/or the Wi-Fi

Zone # in the TV as part of the configuration process.

The EZ-Manager Wizard also enables you to access USB download options as part of the configuration process, if desired, to perform USB configuration and/or update functions.

The Express Script guides you through the process of setting up the essential items for most hospital TV viewing applications and also enables you to configure the Pro:Centric settings on the TV. Note that the Express Script uses the TV’s standard RF Auto Tuning feature to create the TV’s channel lineup; IP channels are not supported.

Caution: Do NOT unplug the TV power cord or remove the antenna cable or, if applicable, the LAN cable during the configuration process, as doing so will interrupt the current step and may corrupt the configuration data.

Note: If you do not intend to complete the Express Script, but you wish to enable pillow speaker functionality, you must set Installer Menu item 027 HOSPITAL MODE appropriately. See the “Installer Menu” section of this document for further information.

Before You Begin

If you plan to create a customized Master TV Setup using the procedure described on pages

46 to 48, be sure to exit the LG Setup Wizard in order to avoid setup conflicts or setting modes that may cause the TV to malfunction or restrict the custom setup procedure. See also “Initiate

Configuration or Exit the LG Setup Wizard” on the following page.

If it has been completed or exited and therefore does not display, the Setup Wizard can be reactivated; however, this requires that you restore the TV to a factory default condition. See Reference section, “Restoring Factory Defaults on the TV(s),” for further information.

If you would like to enable Media Share features (i.e., Smart Share, Screen Share, and DMR) on the TV without using a TLX file for configuration purposes, you will need to create a custom

Master TV Setup and use the IP Environment Menu to specify the settings. Refer to “IP Environment Setup” on pages 65 to 72 for information on the IP Environment Menu. See also “Custom Master TV Setup” on pages 46 to 48.

12

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LG Setup Wizard (Cont.)

Initiate Configuration or Exit the LG Setup Wizard

The Welcome screen provides a brief introduction to the LG Setup Wizard.

WELCOME TO LG’S SETUP WIZARD

This wizard features two different setup options:

. The EXPRESS SCRIPT allows automated setup of hospital features, such as a pillow speaker, and supports physical tuning of clear content channels (no DRM).

. The EZ-MANAGER provides automated or manual options for configuring Pro:Centric operation, hospital features, and/or Free-To-Guest (FTG) operation (physical or logical tuning of clear and encrypted content channels).

Select the desired option, or exit this setup wizard to perform a custom setup.

EXPRESS SCRIPT

EXIT

EZ-MANAGER

Note: Once you proceed with one of the configuration options, it is not possible to return to the

Setup Wizard Welcome screen; however, if you simply wish to exit the EZ-Manager Wizard or Express Script (depending on your selection from the Setup Wizard Welcome screen), you can do so by selecting the “EXIT” button from the subsequent screen(s).

From the Welcome screen, you have the following options:

To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/ highlight EZ-MANAGER, and then press OK. Then, continue to the “EZ-Manager Wizard” section on pages 14 to 22.

To proceed with the Express Script, use the arrow keys on the Installer Remote to select/highlight EXPRESS SCRIPT, and then press OK. Then, continue to the “Express Script” section on pages 23 to 30.

To exit the Setup Wizard, use the arrow keys on the Installer Remote to select/highlight EXIT, and then press OK. In the confirmation pop-up window, select OK, and then press OK once more on the Installer Remote.

Note: Both the EZ-Manager Wizard and the Express Script enable you to configure Pro:Centric settings on this TV, even if you do not intend to configure any of the additional settings available. After you configure the Pro:Centric settings, you will have the option to exit without completing the remainder of the EZ-Manager Wizard or Express Script (as applicable), if desired.

Note: If you exit the Setup Wizard from this Welcome screen, no configuration will be performed and all Installer Menu items will retain their default values, including Installer Menu item 119 DATA CHANNEL. The default DATA CHANNEL setting (255) means that the Pro:Centric remote management feature on this TV will be activated if a Pro:Centric server is installed and the Data Channel value is set during a Data Channel Auto Search (see item 119 description on page 45 for additional information). If you actually would like to disable the Pro:Centric feature, both the EZ-Manager Wizard and the Express Script provide an option to do so.

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13

EZ-Manager Wizard

Initiate the EZ-Manager Wizard

After you select the “EZ-Manager” option from the Setup Wizard Welcome screen, an EZ-Manager Welcome screen provides a brief introduction to the EZ-Manager Wizard.

Note: Each EZ-Manager Wizard step is allotted a time frame after which the wizard proceeds without user interaction. If the Pro:Centric server is configured on the system and if no locationspecific settings are required in the TV, for example, TV Zone, Wi-Fi Zone, Label, and/or Room Number settings, from this point, the wizard can proceed through each of the configuration steps with no further user interaction.

WELCOME TO LG’S EZ-MANAGER WIZARD

. Use this setup wizard to configure the TV for Pro:Centric and/or Free-To-Guest (FTG) operation. Select NEXT to continue.

. If a Pro:Centric Server will not be installed and/or you do not wish to use the wizard to configure this TV for FTG Mode, you may exit the wizard.

Select NO PRO:CENTRIC to disable the Pro:Centric feature of this TV, or select EXIT to quit.

This setup wizard will start automatically in 10 seconds.

NO PRO:CENTRIC

EXIT

NEXT

Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the next configuration step. Once the wizard has proceeded, it is not possible to return to the EZ-Manager

Welcome screen; however, if you simply wish to exit the wizard, you can do so by selecting the “EXIT” button from the subsequent screen(s).

From the EZ-Manager Welcome screen, you have the following options:

To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select

NEXT, and then press OK. Then, continue to the “TV Configuration Options” section on the following page.

To exit the EZ-Manager Wizard, but retain the use of the Pro:Centric remote management feature on this TV (i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys on the Installer Remote to select EXIT, and then press OK. In the confirmation pop-up window, select OK, and then press OK once more on the Installer Remote.

If you do not intend to install a Pro:Centric server on this system and you do not wish to use the wizard’s Zoning or USB configuration options, exit the wizard as follows: Use the arrow keys on the Installer Remote to select NO PRO:CENTRIC, and then press OK. This will disable the Pro:Centric feature of this TV (i.e., Installer Menu item 119 DATA CHANNEL will be set to 0) and exit the wizard. In the confirmation pop-up window, select OK, and then press OK once more on the Installer Remote.

14

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EZ-Manager Wizard (Cont.)

TV Configuration Options

From the TV Configuration Options screen, you can choose how to proceed with the configuration of this TV (assuming you do not opt to exit the wizard, which you may also do at any time).

Note: If you intend to use the Zoning feature(s) on the TV for location-specific configuration purposes, select the “Zones & Room Number” option from this screen and assign the appropriate TV Zone # and/or the Wi-Fi Zone # in the TV BEFORE you continue with additional configuration.

TV CONFIGURATION OPTIONS

01

. To configure the TV for Pro:Centric operation, select NEXT.

. To set the optional Zoning features, select ZONES & ROOM NUMBER.

. To access the TV Manager / USB Download Menu, select USB CONFIGURATION.

This setup wizard will continue automatically in 60 seconds.

EXIT

USB CONFIGURATION

ZONES & ROOM NUMBER

NEXT

Note: If there is no user action in this screen within one minute, the wizard will automatically continue to the next configuration step.

Use the Left/Right arrow keys on the Installer Remote to navigate between options on this screen.

Each time you select/highlight one of the following options, the screen text and fields will change in accordance with your selection.

To continue with Pro:Centric configuration, select NEXT (default) and press OK on the Installer Remote. See “Configure Pro:Centric Settings” on pages 17 to 21 for additional information.

To set the Zoning feature(s) on the TV, select ZONES & ROOM NUMBER. See “Zones and Room Number Assignments” below for further information.

To access the TV Manager / USB Download Menu, select USB CONFIGURATION. See “USB

Configuration” on pages 21 to 22 for further information.

Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to save any settings made by selecting SAVE & EXIT in the exit confirmation pop-up window. Or, you can exit the wizard without saving any settings by simply selecting OK in the confirmation pop-up window.

Zones and Room Number Assignments

You may complete one or more of the fields in the Zones, Label, and Room Number screen or leave them at their default settings (TV Zone and Wi-Fi Zone) or blank (Label and Room Number), as desired. However, if you intend to use either of the Zoning features—TV Zoning and/or Wi-Fi Zoning—on this TV, you MUST specify the appropriate values in the TV Zone and/or Wi-Fi Zone fields as described on the following page. See also Reference section, “Using the TV’s Zoning Features,” for further information.

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15

EZ-Manager Wizard (Cont.)

Note: Zoning features are only applicable for TVs that will be configured using a TLX file (local or remote configuration).

ZONES, LABEL, AND ROOM NUMBER

01

Wi-Fi Zone

<0

TV Zone

<0

Label

<-----

Room Number

Room Number

. If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone #

>(1-99) based on the Wi-Fi Zone in which this TV is installed.

. If creating Zones for Installer Menu settings and/or Channel Mapping, select the appropriate TV Zone # (0-8) based on the Zone in which this TV is

>installed.

(See Commercial Mode Setup Guide for more information.)

>. Select a Label and/or use the alphanumeric keypad on the remote to input the Room Number.

. When done, select NEXT to continue.

EXIT

USB CONFIGURATION

ZONES & ROOM NUMBER

NEXT

1.Complete the appropriate field(s) as described below. Use the Up/Down arrow keys on the Installer Remote to navigate between each of the fields.

Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the TV can be configured with a particular access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security key) may be provided in a TLX file.

To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone field at the top left of the screen, and use the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).

TV Zone: Enables you to set a TV Zone # so that the TV can be configured with Installer Menu and/or TV Setup Menu settings intended only for the assigned Zone. The Installer Menu and/ or TV Setup Menu settings may be provided in a TLX file. If the TV is being configured for FTG

Mode via CPU, the TV Zone # setting also allows the TV to omit channels that have been restricted in the FTG Channel Map.

To change the TV Zone from its default value (0), navigate to the TV Zone field, and use the

Left/Right arrow keys to specify the desired TV Zone # (1–8).

Label: Allows you to select a North, South, East, or West text label for this TV. In the Label field, use the Left/Right arrow keys to select the applicable label.

Room Number: Allows you to specify the number of the room—up to 16 characters—in which the TV is located. To enter a room number, navigate to the Room Number field and press OK. You can then use the number keys on the Installer Remote to direct enter a room number, or you can use the arrow keys to select the appropriate alphanumeric character(s) from the popup virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

2.When you are ready to continue, select the appropriate option, as follows:

To proceed to the next EZ-Manager screen, use the arrow keys to select NEXT, and then press OK on the Installer Remote. Continue to the “Configure Pro:Centric Settings” section on the following page.

To use a USB memory device in conjunction with the TV Manager / USB Download Menu to complete the configuration, continue to “USB Configuration” on pages 21 to 22.

16

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EZ-Manager Wizard (Cont.)

Configure Pro:Centric Settings

Once you select “NEXT” from the TV Configuration Options screen, the Searching for Pro:Centric

Server screen is displayed.

Note: Select the “BACK” button, where available, to check previous settings, as necessary. Also note that if any of the configuration steps fails, you will see a “Diagnostics” screen with an indication of the failure. You will then have the opportunity to reinitiate the configuration process from the previous screen or exit the EZ-Manager Wizard.

SEARCHING FOR PRO:CENTRIC SERVER...

It may take 2 min 51 second(s).

This step automatically searches for the Pro:Centric Server.

If there is no Pro:Centric server installed, you do not need to continue with this procedure.

Please select either EXIT or MANUAL PRO:CENTRIC.

02

Status: Tuning channel 30

TV is now searching the pre-defined channels for the data channel...

BACK

EXIT

MANUAL PRO:CENTRIC

You have the following options:

You can allow the EZ-Manager Wizard to proceed with a series of automated steps to configure the TV for Pro:Centric operation and then to look for the Pro:Centric application and maintenance

(E-Z Installation) files to download. In this case, the wizard uses a search algorithm to determine the Data Channel and the Pro:Centric Application Mode to set in the TV.

Continue with the “Automated Pro:Centric Configuration” subsection below.

If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need to be configured in order for the TV to connect to the Pro:Centric server and/or if the Pro:Centric server is not yet installed, you may expedite the setup process by entering this data manually.

Continue with the “Manual Pro:Centric Configuration” subsection on page 19.

Automated Pro:Centric Configuration

Note: If the server is not yet configured on the system, use the manual configuration option to configure the Pro:Centric operation. See also note below.

Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated

Pro:Centric IP configuration via the EZ-Manager. If there is no DNS entry for procentric.local, you must use the manual configuration option to configure the Pro:Centric IP operation.

Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the

Processing the Pro:Centric Configuration screen, which shows the progress of the data downloads (see example on following page). Note that some steps may require a few minutes.

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17

EZ-Manager Wizard (Cont.)

If the process is successful, no further user interaction is required, though, in some instances, where the option (for example “NEXT”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process.

PROCESSING THE PRO:CENTRIC CONFIGURATION

 

Downloading the Pro:Centric application files takes a few minutes.

 

 

 

 

Please wait...

 

 

 

 

 

2%

 

 

 

 

 

 

 

 

 

 

 

Retrieving files from data channel 70

 

 

 

Application files

In progress...

 

 

 

Maintenance Files

Synchronizing...

03

Warning - Do not remove AC power or the signal cables during these steps.

Note: If, after completing the search, the TV is unable to find the Pro:Centric data channel (while the Searching for Pro:Centric Server screen is on display), the wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the configuration) or exit the wizard.

When the Pro:Centric Configuration is complete, an EZ-Manager Configuration Complete screen is displayed (see example below), and after 10 seconds, the wizard exits, and the TV turns OFF.

EZ-MANAGER CONFIGURATION COMPLETE

TV will turn off in 10 second(s)

 

Installed Components

 

Installed Components

Pro:Centric Application

GEM application downloaded

Pro:Centric Application

GEM application downloaded

Maintenance Files

LY770M_Config.tlx

Maintenance Files

LYH_Config.tlx

REBOOT

TURN OFF

04

 

Note: With the EZ-Manager Configuration Complete screen on display, you can also manually turn off or reboot the TV. If desired, select TURN OFF or REBOOT, respectively, and then press OK on the Installer Remote.

18

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EZ-Manager Wizard (Cont.)

Manual Pro:Centric Configuration

1.With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on the Installer Remote to select MANUAL PRO:CENTRIC at the bottom right of the screen, and then press OK.

In the Pro:Centric Manual Configuration screen (see examples below), you will be able to configure the appropriate Pro:Centric settings in the TV. Use the Up/Down arrow keys on the Installer Remote to navigate between fields.

PRO:CENTRIC MANUAL CONFIGURATION

 

Pro:Centric Manual Configuration Screen

Pro:Centric Mode

<

CONFIGURATION ONLY

>

 

 

Media Type

<

RF

>

 

 

with RF Media Fields

Data Channel

<

1

>

 

02

 

 

 

 

 

 

 

Signal Strength

 

 

 

0%

 

 

 

 

 

 

 

Signal Quality

 

 

 

0%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No Signal

 

 

 

 

BACK

 

EXIT SEARCH

 

 

 

 

 

 

 

 

 

 

 

PRO:CENTRIC MANUAL CONFIGURATION

 

Pro:Centric Manual Configuration Screen

Pro:Centric Mode

< CONFIGURATION ONLY

>

 

 

Media Type

<

IP

>

 

 

with IP Media Fields

IP Address

255 255

255 255

 

 

 

IP Port

 

 

 

 

02

 

 

0

 

 

 

 

 

 

 

 

 

 

 

IP server not found

 

 

 

 

BACK

EXIT

SEARCH

 

 

 

 

 

 

 

 

 

 

 

2.In the Pro:Centric Mode field, use the Left/Right arrow keys to select the appropriate Pro:Centric

Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY.

Note: For remote management only, select CONFIGURATION ONLY. The TV will search for TV E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.

(Continued on next page)

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19

EZ-Manager Wizard (Cont.)

(Continued from previous page)

3.Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to complete the remaining fields.

RF Configuration

a)In the Media Type field, use the Left/Right arrow keys to select RF.

b)In the Data Channel field, use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 1 to 135. *

IP Configuration

a)In the Media Type field, use the Left/Right arrow keys to select IP.

Note: By default, the Pro:Centric Manual Configuration screen initially shows RF configuration fields. When you select “IP” as the Media Type, the Data Channel and Signal Strength/Quality fields are replaced with IPAddress and IP Port fields.

b)Enter the Pro:Centric server IP address and port number in the IP Address and IP Port fields, respectively. The IP address must match the IPv4 multicast address and the port number must match the port number that is set in the Pro:Centric server.

For each data entry field: Use the arrow keys to select the field and press OK. Then, you can either use the number keys on the Installer Remote to direct enter data values or use the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

4.Once all fields are completed as required, you have two options (see also note below):

• To save the data entered and exit the wizard, use the arrow keys to select EXIT and then press

OK. In the subsequent pop-up confirmation window, selectSAVE & EXIT, and then press OK once more. The Pro:Centric application and/or E-Z Installation data will be downloaded to the TV at a later time. This option is useful, in particular, if the Pro:Centric server has not yet been configured.

• To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the arrow keys to select NEXT, and then press OK.

The EZ-Manager Wizard will proceed with the remaining Pro:Centric application and/or E-Z

Installation data download steps (see Processing the Pro:Centric Configuration screen example on page 18).

Note: With RF configuration, Pro:Centric server data must be present on the RF channel selected as the TV’s Data Channel in order for you to select “NEXT” (you will see a “data channel found” message below the Signal Quality indicator). With IP configuration, Pro:Centric server data must be present via the wired LAN cable connection in order for you to select “NEXT” (you will see a

“IP server found” message below the IP Port field). The “NEXT” button is initially a “SEARCH” button until the data entered is verified.

(Continued on next page)

* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.

20

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EZ-Manager Wizard (Cont.)

(Continued from previous page)

When the Pro:Centric configuration is complete, an EZ-Manager Configuration Complete screen

(see example on page 18) is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.

Note: With the EZ-Manager Configuration Complete screen on display, you can also manually turn off or reboot the TV. If desired, select TURN OFF or REBOOT, respectively, and then press OK on the Installer Remote.

USB Configuration

The TV Manager / USB Download Menu provides options that enable you to download configuration or software files individually from a USB memory device to the TV. You can also use the Ez Download utility available from the menu to select one of each file type to be downloaded at one time using one process.

Each of the TV Manager / USB Download Menu functions requires that you have the appropriate file(s) loaded on a USB memory device. If you wish to perform a software update or download a splash screen image from the TV Manager / USB Download Menu, the software update/image file(s) must be stored in a folder named “LG_DTV” in the root directory of the USB memory device. TLX files should simply be stored in the root directory of the USB device.

The procedure below assumes the desired file(s) is/are already loaded onto the USB device. For further information on TV Manager / USB Download Menu functions and file requirements, and/or for information on creating TLX files, refer to the appropriate section(s) in this document.

Before You Begin

If you intend to use the Zoning feature(s) on this TV, make sure to assign the appropriate TV Zone # and/or Wi-Fi Zone # in the EZ-Manager’s Zones, Label, and Room Number screen

BEFORE continuing with USB Configuration. See “TV Configuration Options” on page 15 for further information.

Ensure the USB device to be used has been formatted with FAT format.

When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.

Refer to “Ez Download Utility” on pages 31 to 34 for further information on the Ez Download utility.

Refer to “Custom Master TV Setup” on pages 46 to 48 for information on creating a TLX file for cloning purposes, and/or refer to “Creating an FTG Configuration File” on pages 59 to 60 for information on creating a FTG Configuration (.tlx) file for FTG Mode via CPU configuration.

See Reference section, “Downloading a Splash Screen Image using a USB Memory Device,” for splash screen image guidelines.

See Reference section, “Updating TV/PTC Software using a USB Memory Device,” for further information on software updates.

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EZ-Manager Wizard (Cont.)

USB Configuration via EZ-Manager Wizard

With either the TV Configuration Options or the Zones, Label, and Room Number screen on display, proceed as follows to configure the TV using the USB memory device.

1.Insert the USB memory device with the appropriate file(s) intoeither of the TV’s USB ports.

2.Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press

OK.

You will be redirected to the TV’s TV Manager / USB Download Menu (see example below).

TV MANAGER

CANCEL

USB Download Menu

Ez Download

Diagnostics Menu

Logo Image Download

 

Update TV Software

 

Update PTC Software

 

Teach To TV (TLX)

Note: You can select the CANCEL button at the right of the screen and press OK on the Installer Remote at any time to return to the EZ-Manager Wizard.

3.Select the appropriate option from the TV Manager / USB Download Menu, and initiate the desired download(s).

Update progress will be shown either in a new screen or in a pop-up banner at the bottom of the screen, in accordance with your selection in this step. Do NOT remove the USB device while updates are in progress. When the update process is complete, the TV will reboot. * Upon restart, depending on the type of update(s) completed, either the EZ-Manager TV Configuration Options screen will be redisplayed (software and/or splash screen image updates only) or the TV will tune according to the Start Channel setting in the Installer Menu (TV configured with TLX file).

Note: If the TV Configuration Option screen is redisplayed (software and/or splash screen image updates only), you can either proceed with configuration via the EZ-Manager Wizard or exit the EZ-Manager Wizard, as required.

4.Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are resident on the TV.

* LY770M TVs with CPU software earlier than v3.00.55 will not reboot upon completion of a TLX update.

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Express Script

Initiate the Express Script

Note: While the Express Script enables you to set up TVs individually in lieu of cloning, you can also use the resulting Express Script TV Setup for cloning purposes (clone programmer only), if desired. However, note that TV setup menu customization via the Express Script is limited to Channels Menu options.

After you select the “Express Script” option from the Setup Wizard Welcome screen, an Express Script Welcome screen provides a brief introduction to the Express Script.

WELCOME TO THE EXPRESS SCRIPT

Use the Express Script to set up the essential items for hospital TV viewing applications.

If a Pro:Centric Server is installed, the Express Script also enables you to configure the Pro:Centric settings on the TV.

Select NEXT to continue, or select EXIT to quit.

EXIT

NEXT

From the Express Script Welcome screen, you have the following options:

To proceed with the Express Script, use the Left/Right arrow keys on the Installer Remote to select/highlight NEXT. Then, press OK on the Installer Remote.

Note: Select this option even if you only intend to configure the Pro:Centric settings on this TV. After you configure the Pro:Centric settings, you will have the option to exit without completing the remainder of the wizard, if desired.

To exit the Express Script without completing any configuration, use the Left/Right arrow keys on the Installer Remote to select EXIT, and then press OK. In the confirmation pop-up window, select OK, and then press OK once more on the Installer Remote.

Configure Pro:Centric Settings

The next screen enables you to set up the Pro:Centric feature of the TV (see screen examples on following page). By default, the Data Channel is configured for Auto Search, which enables the TV’s Data Channel Auto Search feature to set the Data Channel value. See item 119 DATA CHANNEL description on page 44 for further information on the Data Channel Auto Search feature. The Pro:Centric Application Mode default setting is “Configuration Only,” which enables remote management only. That is, the TV will search for TV E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.

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Express Script (Cont.)

If you wish to proceed with the wizard without changing the default values for the Pro:Centric settings, you can simply select NEXT and press OK on the Installer Remote. Or, if you wish to exit the wizard while retaining the default values for Pro:Centric settings, use the arrow keys on the Installer Remote to select DONE, and then press OK.

If you already know the Pro:Centric settings that need to be configured in order for the TV to connect to the Pro:Centric server and/or if the Pro:Centric server is not yet installed, use the procedure on the following page to expedite the setup process. Use the Up/Down arrow keys on the Installer Remote to navigate between the fields.

Note: If you wish to disable the Pro:Centric feature of the TV, select the Data Channel field, and then use the Left/Right arrow keys on the Installer Remote to select DISABLED. From here, you may opt to proceed with the wizard (select NEXT) or save this setting and exit the wizard (select DONE). See also step 3 below.

PRO:CENTRIC CONFIGURATION

 

01

Pro:Centric Mode

<

CONFIGURATION ONLY

>

Pro:Centric Configuration Screen with

Media Type

<

RF

>

RF Media Fields

Data Channel

<

AUTO SEARCH

>

 

DONE NEXT

PRO:CENTRIC CONFIGURATION

 

01

Pro:Centric Mode

<

CONFIGURATION ONLY

>

 

Pro:Centric Configuration Screen with

Media Type

<

IP

>

 

IP Media Fields

IP Address

 

255 255 255 255

 

 

 

IP Port

 

0

 

 

 

 

 

 

 

 

 

DONE NEXT

(Continued on next page)

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Express Script (Cont.)

(Continued from previous page)

1.In the Pro:Centric Mode field, use the Left/Right arrow keys on the Installer Remote to select the appropriate Pro:Centric Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY.

Note: For remote management only, select CONFIGURATION ONLY. The TV will search for TV E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.

2.Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to complete the remaining fields.

RF Configuration

a)In the Media Type field, use the Left/Right arrow keys on the Installer Remote to select RF.

b)In the Data Channel field, use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 1 to 135. *

IP Configuration

a)In the Media Type field, use the Left/Right arrow keys on the Installer Remote to select IP.

Note: By default, the Pro:Centric Configuration screen initially shows RF configuration fields. When you select “IP” as the Media Type, the Data Channel field is replaced with IPAddress and IP Port fields.

b)Enter the Pro:Centric server IP address and port number in the IP Address and IP Port fields, respectively. The IP address must match the IPv4 multicast address and the port number must match the port number that is set in the Pro:Centric server.

For each data entry field: Use the arrow keys to select the field and press OK. Then, you can either use the number keys on the Installer Remote to direct enter data values or use the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and then press OK on the Installer Remote.

3.Once all fields are completed as required, you have two options:

• To proceed with TV configuration via the Express Script, select NEXT and press OK on the Installer Remote. See also “Complete the TV Configuration” on the following page.

• To save the data entered and exit the Express Script, use the arrow keys to select DONE and then press OK on the Installer Remote. Remember, however, that if you do not complete the Express Script, pillow speaker functionality will not be enabled unless you set Installer Menu item 027 HOSPITAL MODE appropriately. See the “Installer Menu” section of this document for further information.

Note: If you intend to use a TLX file for cloning or FTG Mode via CPU configuration purposes, exit the Express Script at this time.

* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.

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Express Script (Cont.)

Complete the TV Configuration

The following procedure describes the remaining steps in the Express Script. You can select the “BACK” button, where available, to check previous settings, as necessary. Typically, if you do not modify the default settings, the “NEXT” button is automatically selected when you proceed forward within the Express Script. Where appropriate, you can simply press OK on the Installer Remote to proceed to the next step if the default value(s) for the TV parameter(s) in question are applicable for your installation.

Note: If you choose to exit the Express Script from this point on, any settings made will not be retained.

1.In the Select the Tuning Band screen, use the Up/Down arrow keys on the Installer Remote to highlight/select the appropriate tuning band option: Cable Standard (default), Cable HRC, Cable IRC, or Air. Then, press OK. When you have made your selection, use the arrow keys to select NEXT, and then press OK.

SELECT THE TUNING BAND

02

Select the tuning band you would like to use:

Cable Standard

Cable HRC

Cable IRC

Air

EXIT

BACK

NEXT

2.By default, all Aux inputs are enabled, as shown initially in the Enable/Disable Aux Inputs screen. To disable an Aux input, use the arrow keys on the Installer Remote to select the desired input, and then use the Left/Right arrow keys to toggle the status value to DISABLED.

ENABLE/DISABLE AUX INPUTS

Enable/disable Aux inputs as required.

AV IN/Audio IN (DVI)

<

ENABLED

>

03

HDMI 1

<

ENABLED

>

 

HDMI 2

<

ENABLED

>

 

EXIT

BACK

NEXT

(Continued on next page)

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Express Script (Cont.)

(Continued from previous page)

Enabled Aux inputs are included in the channel lineup. If an Aux input will not be used, it is typically advisable to disable it, though you may also simply delete it from the channel lineup in step 5, if you want to leave it enabled in the Installer Menu. When you are ready to continue, use the arrow keys to select NEXT, and then press OK.

Note: After the TV setup is transferred to the PTC (see step 7), the only way to remove Aux inputs from the PTC Channel Map, is to go to the Channel Preview/Banks Setup Menu and select Normal-Deleted.

Note: Disabled Aux inputs are not included in the channel lineup. However, if you wish to enable a disabled Aux input in the future, you may do so by changing the applicable Installer Menu settings (see Installer Menu information in this document).

3.In the Speaker Selection screen, use the arrow keys on the Installer Remote to select the appropriate speaker configuration:

Highlight/select the desired speaker: Pillow Only (default), TV Only, or Pillow & TV. Then, press OK.

If applicable, select the pillow speaker code/voltage and press OK.

Note: If using a Pro:Centric pillow speaker (LG IR codes) or a pillow speaker with Zenith IR codes, make sure the “Zenith” pillow speaker code (default) is selected.

When you have made your selection(s), use the arrow keys to select NEXT, and then press OK.

SPEAKER SELECTION

 

 

Select the desired speaker configuration:

 

 

Pillow Only

Pillow Speaker Code/Voltage

 

TV Only

Zenith

 

Pillow & TV

Philips

04

 

RCA

 

EXIT

BACK

NEXT

4.In the Channel Tuning screen, you have the option to initiate an automated channel scan that will search for all available analog and digital channels. Select RUN AUTO TUNING and press OK on the Installer Remote to start the channel scan.

Note: You MUST select RUN AUTO TUNING and press OK in order to run the channel scan. If you move on to the next step without running Auto Tuning, there will be no analog or digital channels in the channel lineup. In this case, upon completion of the Express Script, the only channels in the resulting PTC Channel Map will be any enabled Aux inputs.

(Continued on next page)

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Express Script (Cont.)

(Continued from previous page)

CHANNEL TUNING

Do you want to scan for available channels?

RUN AUTO TUNING

You MUST select RUN AUTO TUNING and press OK in order to run the channel scan. If you move on to the next step

without running Auto Tuning, there will be no analog or digital channels in the channel lineup.

05

EXIT

BACK

NEXT

Auto Tuning progress will be shown in a new Channel Tuning screen. The scan typically takes a few minutes. When the channel scan is complete, the Express Script will automatically advance to the Edit the Channel Lineup screen. Continue with step 5.

Note: If you do not want to run Auto Tuning, use the arrow keys on the Installer Remote to select NEXT and press OK.

5.In the Edit the Channel Lineup screen, you can customize the channel lineup, add channel labels and icons, etc. before the channel lineup is transferred to the commercial controller (PTC) in step 7. You can also set up channel banks in this screen.

Note: The total number of channels found (“Searched”) during Auto Tuning is indicated at the top left of the display.

EDIT THE CHANNEL LINEUP

Edit the channel lineup as applicable/required.

Searched channels: 135; Enabled Aux: 3; Added channels: 128; Added Aux: 3 You can add up to 141 channels (Aux added as analog).

Channel/Input

<

DIGITAL 2-1

>

Press OK ( ) to add or delete

 

 

 

channel.

Channel Label

 

 

Channel Icon

 

 

<

NO LOGO

>

You can also use numeric keys to

 

 

 

direct enter Icon number (0–212)

Channel

<

NORMAL

>

 

Bank 1

<

ADDED

>

 

Bank 2

<

ADDED

>

 

Bank 3

<

ADDED

>

 

Bank 4

<

ADDED

>

06

 

 

 

 

EXIT

BACK

NEXT

Note: If, for any reason, you elect to re-run Auto Tuning after customizing channels in the Edit the Channel Lineup screen, your current custom channel settings will be lost, and you will need to replicate the desired customization.

(Continued on next page)

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Express Script (Cont.)

(Continued from previous page)

Note: The maximum number of channels (analog, digital, and Aux inputs) that can be transferred to the PTC is 141. An attempt to transfer more than 141 channels of any combination will result in a PTC Channel Map of exactly 141 channels; any extra channels will not be available in the PTC Channel Map. For example, if you enabled three Aux inputs in step 2 and Auto Tuning found 141 channels, you must edit the Channel Map to decrease the number of analog/digital channels to (at most) 138 in order to accommodate the Aux inputs in the PTC Channel Map. Note that Aux inputs will appear between the highest analog and lowest digital channel number in the PTC Channel Map.

Use the arrow keys to navigate between the fields in this screen:

Channel/Input: Edit the channel lineup, as necessary, to include only clear (non-encrypted) channels. Use the Left/Right arrow keys on the Installer Remote to select channels (including Aux inputs), and press OK to delete (or re-add) channels per the installation site requirements.

Note: When a channel is active in the channel lineup (i.e., added), all additional fields in this screen are selectable/available. If a channel is deleted, all other fields in this screen become inaccessible (grayed out).

Channel Label: Press OK to display the pop-up virtual keyboard, and add a custom text label for each channel (up to seven characters) or Aux input (up to 10 characters), as desired.

Channel Icon: This field enables you to select the appropriate trademark/icon for each channel’s Channel-Time on-screen display. If known, you can direct enter the icon number using the number keys on the Installer Remote. Otherwise, use the arrow keys on the Installer Remote to select/highlight either the left (<) or right (>) arrow in the Channel Icon field, and press OK until the desired logo is shown. Icons are available for familiar channels, such as

ABC, CBS, NBC, etc. Identifiable icons should enable the end user to readily know what common networks are available.

Channel Banks: Use the arrow keys to define channel banks, as desired. See pages 49 to

52 for further information on channel banks.

When you are finished, use the arrow keys to select NEXT, and then press OK.

6.In the next screen, choose whether to allow access to channels outside the channel lineup.

To allow direct access to channels outside the channel lineup (default: YES), you can simply select NEXT and press OK on the Installer Remote.

To limit access to only the channel lineup (after the Express Script is complete) and restrict access to the Channels Menu in the TV setup menus, use the arrow keys on the Installer

Remote to highlight/select the channel access field, and toggle the value to NO. When you have made your selection, use the arrow keys to select NEXT, and then press OK.

Note: It is recommended that you select “NO” to limit access to the channel lineup and prevent end users from accessing channel settings; i.e., the Channels options in the TV setup menus will be inaccessible/grayed out.

(Continued on next page)

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29

Express Script (Cont.)

(Continued from previous page)

CHANNEL OVERRIDE

Do you want to allow access to channels that are not in the channel lineup?

< YES >

07

EXIT

BACK

NEXT

7.As the final step of the Express Script,the TV saves your settings and transfers the auto-tuned/ edited channel lineup to the commercial controller (PTC). When you are ready to proceed, select FINISH, and then press OK.

COMPLETEEZ-MANAGERTHECONFIGURATIONEXPRESSSCRIPTCOMPLETE

This step transfers the auto-tuned/edited channel lineup to the TV’s commercial controller (PTC). Note that the maximum number of channels (analog, digital, and Aux inputs) that can be transferred to the PTC is 141; any extra channels will not be available in the PTC Channel Map. Aux inputs will appear between the highest analog

and lowest digital channel number in the PTC Channel Map.

Installed Components

If you did not run Auto Tuning, no analog or digital channels will be transferred to the PTC Channel Map upon

 

 

Pro:Centric Application

 

GEM application downloaded

 

 

completion of this step. In this case, the only channels in the PTC Channel Map will be any enabled Aux inputs.

 

 

Maintenance Files

 

LYH_Config.tlx

 

 

Select FINISH to complete the Express Script.

 

 

 

 

Saving data...

 

 

50%

 

 

 

 

 

 

 

 

 

 

EXIT

BACK

FINISH

08

 

 

Configuration progress will be shown at the bottom of the screen. When this step is complete, the Express Script exits, and the TV tunes to the first channel in the PTC Channel Map.

Note: If desired, you can clone the TV Setup created from the Express Script using a legacy LT2002 or TLL-1100A clone programmer.

Note: If access to the channel lineup has been limited at the completion of the Express Script (see step 6) and you would like to set up channel banks at a later time, you will need to set Installer Menu item 028 CH. OVERIDE to 1 to enable access to the Channel Preview/Banks Setup Menu. See pages 49 to 52 for further information on channel banks.

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