LG 42PW350 Service manual

5 (2)

Training Manual

42PW350 Plasma Display

Advanced Single Scan Troubleshooting

42" Class HD 1080p Plasma TV

(41.6" diagonally)

Published June 17th, 2011

TOPICS TO BE DISCUSSED

Preliminary:

Contact Information, Preliminary Matters, Specifications,

Plasma Overview, General Troubleshooting Steps,

Disassembly Instructions, Voltage and Signal Distribution

Troubleshooting:

Circuit Board Operation, Troubleshooting and Alignment of :

Switch Mode Power Supply Only RL_ON and M_On commands to SMPS

Y-SUS Board Delivers Y-Scan, Logic Signals and FG5V to Y-Drive board.

There is no VSC adjustment on this Y-SUS board.

The Y-SUS receives VS, M5V from the Z-SUS.

Y-Drive Board

Z-SUS Board Also uses one Z-SUB board for bottom panel connector.

Routes VA to the Z-SUB then to the bottom right X-Board.

Routes VS, M5V to the Y-SUS.

Control Board

2 X Drive Boards (Left and Right)

Main Board

Interconnect Diagram: 11X17 Foldout Section used as a quick reference sheet.

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June 2011 42PW350 Plasma

Overview of Topics to be Discussed

42PW350 Plasma Display

The first section will cover Contact Information and Important Safety Precautions for the Customers Safety as well as the Technician and the Equipment.

Basic Troubleshooting Techniques which can save time and money sometimes can be overlooked. These techniques will also be presented.

The next section will get the Technician familiar with the Disassembly, Identification and Layout of the Plasma Display Panel.

At the end of this Section the Technician should be able to Identify the Circuit Boards and have the ability and knowledge necessary to safely remove and replace any Circuit Board or Assembly.

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June 2011 42PW350 Plasma

LG Contact Information

Customer Service (and Part Sales) (800)

243-0000

 

 

 

Technical Support (and Part Sales) (800)

847-7597

 

 

 

USA Website (GSFS)

http://gsfs-america.lge.com

Customer Service Website

http://www.us.lgservice.com

Knowledgebase Website

http://lgtechassist.com

New: 2010/11 Wireless Ready

Models Software Downloads

LG Web Training

https://lge.webex.com

 

Presentations with Audio/Video and

LG CS Learning Academy

http://ln.lge.com/ilearn

Screen Notations

 

http://136.166.4.200

 

 

 

 

 

 

 

Training Manuals, Schematics with Navigational Bookmarks, Start-Up Sequence, Owner’s Guides, Interconnect Diagrams, Dimensions, Connector IDs, Product Pictures and Features.

Also available on the Plasma Page:

PDP Panel Alignment Handbook,

Plasma Control Board ROM Update (Jig required)

Published August 2010 by LG Technical Support and Training LG Electronics Alabama, Inc.

201 James Record Road, Huntsville, AL, 35813.

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June 2011 42PW350 Plasma

Preliminary Matters (The Fine Print) Page 1 of 2

IMPORTANT SAFETY NOTICE

The information in this training manual is intended for use by persons possessing an adequate background in electrical equipment, electronic devices, and mechanical systems. In any attempt to repair a major Product, personal injury and property damage can result. The manufacturer or

seller maintains no liability for the interpretation of this information, nor can it assume any liability in conjunction with its use. When servicing this product, under no circumstances should the original design be modified or altered without permission from LG Electronics. Unauthorized modifications will not only void the warranty, but may lead to property damage or user injury.

If wires, screws, clips, straps, nuts, or washers used to complete a ground path are removed for service, they must be returned to their original positions and properly fastened.

CAUTION

To avoid personal injury, disconnect the power before servicing this product. If electrical power is required for diagnosis or test purposes, disconnect the power immediately after performing the

necessary checks. Also be aware that many household products present a weight hazard. At least two people should be involved in the installation or servicing of such devices. Failure to consider the weight of an product could result in physical injury.

5

June 2011 42PW350 Plasma

Preliminary Matters (The Fine Print) Page 2 of 2

ESD (Electrostatic Static Discharge)

Today’s sophisticated electronics are electrostatic discharge (ESD) sensitive. ESD can weaken or damage the electronics in a manner that renders them inoperative or reduces the time until their next failure. Connect an ESD wrist strap to a ground connection point or unpainted metal in the product. Alternatively, you can touch your finger repeatedly to a ground connection point or unpainted metal in the product. Before removing a replacement part from its package, touch the anti-static bag to a ground connection point or unpainted metal in the product. Handle the electronic control assembly by its edges only. When repackaging a failed electronic control assembly in an anti-static bag, observe these same precautions.

Regulatory Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna; Increase the separation between the equipment and the receiver; Connect the equipment to an outlet on a different circuit than that to which the receiver is connected; or consult the dealer or an experienced radio/TV technician for help.

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June 2011 42PW350 Plasma

Safety and Handling, Checking Points

Safety & Handling Regulations

1.Approximately 10 minute pre-run time is required before any adjustments are performed.

2.Refer to the Voltage Sticker inside the Panel when making adjustments on the Power Supply, Y-SUS and Z-SUS Boards.

3.Always adjust to the specified voltage level (+/- ½ volt) unless otherwise specified.

4.Be cautious of electric shock from the PDP module since the PDP module uses high voltage, check that the Power Supply and Drive Circuits are completely discharged because of residual current stored before Circuit Board removal.

4.C-MOS circuits are used extensively for processing the Drive Signals and should be protected from static electricity.

5.The PDP Module must be carried by two people. Always carry vertical NOT horizontal.

6.The Plasma television should be transported vertically NOT horizontally.

7.Exercise care when making voltage and waveform checks to prevent costly short circuits from damaging the unit.

8.Be cautious of lost screws and other metal objects to prevent a possible short in the circuitry.

9.New Panels and Frames are much thinner than previous models. Be Careful with flexing these panels. Be careful with lifting Panels from a horizontal position. Damage to the Frame mounts or panel can occur.

10.New Plasma models have much thinner cabinet assemblies and mounts. Be extremely careful when moving the set around as damage can occur.

Checking Points to be Considered

1.Check the appearance of the Replacement Panel and Circuit Boards for both physical damage and part number accuracy.

2.Check the model label. Verify model names and board model matches.

3.Check details of defective condition and history. Example: Y-SUS or Y-Drive Board Failure, Mal-discharge on screen, etc.

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June 2011 42PW350 Plasma

Basic Troubleshooting Steps

Define, Localize, Isolate and Correct

Define Look at the symptom carefully and determine what circuits could be causing the failure. Use your senses Sight, Smell, Touch and Hearing. Look for burned parts and check for possible overheated components. Capacitors will sometimes leak dielectric material and give off a distinct odor. Frequency of power supplies will change with the load, or listen for relay closing etc. Observation of the front Power LEDs may give some clues.

Localize After carefully checking the symptom and determining the circuits to be checked and after giving a thorough examination using your senses the first check should always be the DC Supply Voltages to those circuits under test. Always confirm the supplies are not only the proper level but be sure they are noise free. If the supplies are missing check the resistance for possible short circuits.

Isolate To further isolate the failure, check for the proper waveforms with the Oscilloscope to make a final determination of the failure. Look for correct Amplitude Phasing and Timing of the signals also check for the proper Duty Cycle of the signals. Sometimes “glitches” or “road bumps” will be an indication of an imminent failure.

Correct The final step is to correct the problem. Be careful of ESD and make sure to check the DC Supplies for proper levels. Make all necessary adjustments and lastly always perform a Safety AC Leakage Test before returning the product back to the Customer.

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June 2011 42PW350 Plasma

42PW350 PRODUCT INFORMATION SECTION

This section of the manual will discuss the specifications of the 42PW350 Advanced Single Scan Plasma Display Television.

9

June 2011 42PW350 Plasma

 

 

WIRELESS SECTION (Wireless Media Box)

Wireless Media Box (Sold Separately)

The Wireless Media box communicates to the television via a wireless receiver called a “Dongle”. The Dongle attaches to the Television via two connections:

1. HDMI Cable from the Dongle to the TV to transfer Audio and Video Signals.

2. Wired Remote cable between the TV and Dongle for Control Functions.

Not 3D Compatible

Media Box No Tuner in A/V Unit

No Return Audio from

the TV.

Wired Remote to control the Media Box

TV A/V Inputs

Wireless Receiver/Transmitter “Dongle”

Attaches via Velcro to the back of the set

HDMI

 

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June 2011 42PW350 Plasma

Wireless Network Adaptor (AN-WF100)

Wireless Network Adaptor Sold Separately

Using the LG Wireless LAN for Broadband Adaptor, which is sold separately, allows the TV to connect to a wireless LAN network. The Wireless Network adaptor attaches to the Television via either of the two USB connections:

Allows access to DLNA: Digital Living Network Alliance

AP (Wireless Router)

Side A/V

Wireless Adaptor

“Dongle”

Inputs

 

Cat 5 Cable with RJ 45 Connectors on each side

Modem

11

June 2011 42PW350 Plasma

 

 

42PW350 Specifications

720P PLASMA HDTV

42" Class (41.6" diagonal)

3D Capable TV1

2D to 3D Conversion

TruSlim Frame

600Hz Max Sub Field Driving

High Definition Resolution

ENERGY STAR® Qualified

Picture Wizard II

Intelligent Sensor

Smart Energy Saving

ISFccc® Ready

For Full Specifications

See the Specification Sheet

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June 2011 42PW350 Plasma

42PW350 Logo Familiarization Page 1 of 3

HD RESOLUTION 720P HD Resolution Pixels: 1365 (H) × 768 (V)

See and experience more. Pictures are sharper.

Colors are more vibrant. Entertainment is more real.

Everything looks better on an HDTV.

HDMI (1.3 Deep Color) Digital multi-connectivity

HDMI (1.3 Deep color) provides a wider bandwidth (340MHz, 10.2Gbps) than that of HDMI 1.2, delivering a broader range of colors, and also drastically improves the data-transmission speed.

Invisible Speaker

Personally tuned by Mr. Mark Levinson for LG

TAKE IT TO THE EDGE newly introduces Invisible Speakersystem,

guaranteeing first class audio quality personally tuned by Mr. Mark Levinson, world renowned as an audio authority. It provides Full Sweet Spot and realistic sound equal to that of theaters with its Invisible Speaker.

Dual XD Engine

Realizing optimal quality for all images

One XD Engine optimizes the images from RF signals as another XD Engine optimizes them from External inputs. Dual XD Engine presents images with optimal quality two times higher than those of previous models.

13

June 2011 42PW350 Plasma

42PW350 Logo Familiarization Page 2 of 3

600Hz Sub Field Firing:

Capture every moment. Tired of streaky action or unclear plays during the game? See sports, fast action and video games like never before. The 600Hz refresh rate virtually eliminates motion blur.

3.000,000 : 1 Contrast Ratio

Stunning detail. No more worrying about dark scenes or dull colors.

The Mega Contrast ratio of 3,000,000:1 delivers more stunning colors and deeper blacks than you can imagine.

TruSlim Design:

At less than 1" thick the new TruSlim Frame trims away distraction without compromising screen size.

USB 2.0:

View videos and photos and listen to music on your TV through USB 2.0.

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June 2011 42PW350 Plasma

 

 

42PW350 Logo Familiarization Page 3 of 3

AV Mode "One click" Cinema, Sports, Game mode.

AV Mode is three preset picture and audio settings. It allows the viewer to quickly switch between common settings. It includes Cinema, Sports, and Game Modes.

Clear Voice Clearer dialogue sound

Automatically enhances and amplifies the sound of the human voice frequency range to provide high-quality dialogue when background noise swells.

Save Energy, Save Money

It reduces the plasma display’s power consumption.

The default factory setting complies with the Energy Star requirements

and is adjusted to the comfortable level to be viewed at home. (Turns on Intelligent Sensor).

Save Energy, Save Money

Home electronic products use energy when they're off to power features like clock displays and remote controls. Those that have earned the ENERGY STAR use as much as 60% less energy to perform these functions, while providing the same performance at the same price as less-efficient models. Less energy means you pay less on your energy bill. Draws less than 1 Watt in stand by.

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June 2011 42PW350 Plasma

600Hz Sub Field Driving

(600 Hz Sub Field Driving)

600 Hz Sub Field Driving is achieved by using 10 sub-fields per frame process (vs. Comp. 8 sub-field/frame)

No smeared images during fast motion scenes

Original Image

10 Sub Fields Per Frame

 

 

Sub Field firing occurs using wall charge and polarity differences between Y-SUS and Z-SUS signals.

16

June 2011 42PW350 Plasma

42PW350 Remote Control

BOTTOM PORTION

p/n AKB72914273 TOP PORTION

17

June 2011 42PW350 Plasma

 

 

LG 42PW350 Service manual

42PW350 Rear and Side Input Jacks

AC In

REAR

INPUTS

SIDE

INPUTS

USB for Music, Photos and Software

Upgrades

USB

HDMI 3

Composite

Video/Audio

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June 2011 42PW350 Plasma

Generic Plasma USB Automatic Software Download Instructions

1) Download the Software File.

2)Copy new software (xxx.bin) into the root of the Jump Drive. Make sure you have the correct software file.

3)With TV turned on, insert USB flash drive.

4)You can see the message

“TV Software Upgrade” (See figure on right)

5)Cursor left and highlight "START" Button and push “Enter” button using the remote control.

6)You can see the download progress Bar.

7)Do not unplug until unit has automatically restarted.

8)When download is completed, you will see “COMPLETE”.

9)Your TV will be restarted automatically.

Currently Installed Version

Software Version found on the USB Flash Drive

File found on the USB

Flash Drive

Highlight Start Press Select

* CAUTION:

Do not remove AC power or the USB Flash Drive. Do not turn off Power, during the upgrade process.

Software Files are available from GCSC or GSFS.com

19

June 2011 42PW350 Plasma

Accessing the Service Menu

To access the Service Menu.

1)You must have either Service Remote. p/n 105-201M or p/n MKJ39170828

2)Press “In-Start”

3)A Password screen appears.

4)Enter the Password.

Note: A Password is required to enter the

Service Menu. Enter; 0000

Note: If 0000 does not work use 0413.

105-201M

MKJ39170828

 

20

June 2011 42PW350 Plasma

 

 

42PW350 Dimensions

 

 

 

 

There must be at least 4 inches of Clearance on all sides

2"

 

39"

 

 

 

 

 

50.8mm

 

990.6mm

 

19-1/2"

Center

Center

 

 

 

 

495.3mm

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

11-9/16"

 

 

 

 

 

 

 

 

 

 

 

 

 

293.5mm

 

 

 

 

 

 

Center

 

 

 

 

 

 

 

12-1/8"

 

 

 

 

26.5/16"

 

 

307.34mm

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

668.02mm

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

24-3/16"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model No.

 

614.68mm

 

 

 

 

 

 

Serial No.

 

 

 

 

 

 

 

 

 

 

 

 

Label

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Center

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4-11/16" 119mm

15-3/4" 400mm

15-3/4" 400mm

Remove 4 screws to remove stand for wall mount

3-7/8" 98mm

 

2-1/8"

 

 

 

 

 

 

3-11/16"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

53.34mm

 

 

 

 

 

 

 

 

93m

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

19-1/8"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9.1/8"

 

 

 

 

 

 

 

 

485mm

 

 

 

 

 

 

 

 

 

 

 

231.1mm

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Max Watts 160W

47.4 lbs with Stand

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power Consumption: Typical: 125W

Weight:

 

 

 

 

 

 

 

 

 

 

 

 

41.1 lbs without Stand

 

 

 

 

 

 

 

 

 

 

 

 

0.2 Watts (Stand-By)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

21

 

 

 

June 2011

42PW350 Plasma

SERVICE AND ADJUST MENU ITEMS

This section of the manual will discuss the Service Menu and the Adjust Menu

In the 42PW350 Advanced Single Scan Plasma Display Panel.

Upon completion of this section the Technician will have a better understanding of the Service and Adjust Menus used in this model.

22

June 2011 42PW350 Plasma

 

 

42PW350 Service Menu First Page

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IN SART Software

 

Version

Country

Group

 

Adjust Check

Model Name: 42PW350-UA

 

 

1.

Adjust Check

 

1.

Country Group (Press OK to Save)

Serial Number: 010PTZK1F285

 

 

2.

ADC Data

 

 

Country Group Code

02

 

S/W Version:

: 03.26.02.11

 

 

3.

Power Off Status

 

Country Group

US

 

MICOM Version

: 3.24.0

 

 

4.

System 1

 

 

Country

 

US

 

SPI Boot Version

: 4.24.00

 

 

5.

System 2

 

2.

Tool Option

 

 

BOOT Version

: 0.01.17

 

 

6.

Model Number D/L

 

 

 

 

 

 

 

Tool Option 1

32777

 

Touch Version

:

0.05 (0x00)

Video

 

Processor

 

 

Tool Option 2

65

 

 

 

7.

Test Option

 

 

 

EDID Version (RGB)

:

0.01

Chip

 

Type

 

 

 

Tool Option 3

 

 

 

 

 

7519

 

 

 

8.

External ADC

 

 

 

EDID Version (HDMI)

:

0.01

 

 

9.

Pattern Selection

 

Tool Option 4

7560

 

Chip Type

: SATURN 7

 

 

10.

Panel Control

 

Tool Option 5

14925

 

3D ASIC Version

:

0.77

 

 

11.

Spread Spectrum

3.

Adjust White Balance:

OK

 

Debug Status

: RELEASE

 

 

12.

Sync Level

 

4.

Adjust ADC:

OK

Module Rom Ver:

:

42T3_4PV3A0

 

 

13.

Stable Count

 

480i Component

OK

 

RF Emitter Versioni

: VB091

 

 

14.

ODC Test

 

 

1080p Component

OK

 

 

 

Control

 

15.

Power Error History

 

RGB

 

OK

 

UTT : 12

 

 

Board

 

 

 

5.

EDID(AC3):

 

 

Software

 

Version

 

OK

 

APP History Ver.:53810

 

 

 

 

 

 

 

 

RGB

Priority Audio

OK (0x5E)

 

PQL DB:LGE_PG_LGT10_xxN42

 

 

 

 

 

 

 

HDMI1

OK (0x12,0xD2)

 

Unit Total Time

 

 

 

 

 

 

 

 

 

HDMI2

Mode

OK (0x12,0xC2

 

 

 

 

 

 

 

 

 

 

HDMI3

 

OK (0x12,0xB2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

23

June 2011 42PW350 Plasma

42PW350 Lip Sync Adjust (IN START) Screen

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN SART

 

1.

Adjust Check

 

 

 

SYSTEM 1

 

 

Model Name: 42PW350-UA

 

 

0.

Baudrate

115200

 

Serial Number: 010PTZK1F285

 

2.

ADC Data

 

1.

2 Hours Off (On Timer)

On

 

S/W Version:

: 03.26.02.11

 

3.

Power Off Status

 

2.

2 Hours Off (Screen Mute)

Off

 

MICOM Version

Select

 

4.

System 1

 

3.

15Min Force Off

On

 

: 3.24.0 Item 4

 

 

 

SPI Boot Version

: 4.24.00

 

5.

System 2

 

4.

Audio EQ

On

 

BOOT Version

: 0.01.17

 

6.

Model Number D/L

 

5.

Dynamic EQ

On

 

Touch Version

: 0.05 (0x00)

 

7.

Test Option

 

6.

A2 Threshold

11

 

EDID Version (RGB)

: 0.01

 

8.

External ADC

 

7.

HDMI Sound(Port1)

HDMI Port1

 

EDID Version (HDMI)

: 0.01

 

9.

 

Select

 

8.

Lip Sync Adjust(DTV)

0

 

 

Pattern Selection

 

 

Chip Type

: SATURN 7

 

10.

Item 8

 

9.

Dimming

 

 

 

 

On

 

 

Panel Control

 

 

3D ASIC Version

: 0.77

 

11.

Spread Spectrum

 

10.

Tuner Option -10 to 20

Enhanced Ghost

 

Debug Status

: RELEASE

 

12.

Sync Level

 

11.

Atten RF Signal

Off

 

Module Rom Ver:

: 42T3_4PV3A0

 

13.

Stable Count

 

12.

UTT Reset

Reset

 

RF Emitter Versioni

: VB091

 

14.

ODC Test

 

13.

Channel Mute

On

 

UTT : 12

 

 

15.

Power Error History

 

14.

Debug Status

RELEASE

 

 

 

 

 

 

 

15. NVRAM Type

EEPROM

 

APP History Ver.:53810

 

 

 

 

 

16.

HDEV

Off

 

PQL DB:LGE_PG_LGT10_xxN42

 

 

 

 

 

17. Blue back

On

 

 

 

 

 

 

 

 

18.

China Cable SO

On

 

 

 

 

 

 

 

 

19.

Booster On (VHF)

0

 

 

 

 

 

 

 

 

20.

Booster Off (VHF)

0

 

 

 

 

 

 

 

 

21.

Booster On (UHF)

0

 

 

 

 

 

 

 

 

22.

Booster Off (UHF)

0

 

 

 

 

 

 

 

 

 

 

 

 

 

24

June 2011 42PW350 Plasma

42PW350 UTT Reset (IN START) Screen

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN SART

Model Name: 42PW350-UA Serial Number: 010PTZK1F285

S/W Version:

: 03.26.02.11

MICOM Version

Select

: 3.24.0 Item 4

SPI Boot Version

: 4.24.00

BOOT Version

: 0.01.17

Touch Version

: 0.05 (0x00)

EDID Version (RGB)

: 0.01

EDID Version (HDMI)

: 0.01

Chip Type

: SATURN 7

3D ASIC Version

: 0.77

Debug Status

: RELEASE

Module Rom Ver:

: 42T3_4PV3A0

RF Emitter Versioni

: VB091

Unit’s Total Time

UTT : 12

APP History Ver.:53810

PQL DB:LGE_PG_LGT10_xxN42

1.

Adjust Check

 

 

 

SYSTEM 1

 

 

 

0.

Baudrate

115200

 

2.

ADC Data

 

1.

2 Hours Off (On Timer)

On

 

3.

Power Off Status

 

2.

2 Hours Off (Screen Mute)

Off

 

4.

System 1

 

3.

15Min Force Off

On

 

5.

System 2

 

4.

Audio EQ

On

 

6. Model Number D/L

 

5.

Dynamic EQ

On

 

7.

Test Option

 

6.

A2 Threshold

11

 

8.

External ADC

 

7.

HDMI Sound(Port1)

HDMI Port1

 

9.

Pattern Selection

 

8.

Lip Sync Adjust(DTV)

0

 

10.

Panel Control

 

9.

Dimming

On

 

11.

Spread Spectrum

 

10.

Tuner Option

Enhanced Ghost

 

12.

Sync Level

 

11.

Atten RF Signal

Off

 

13.

Select

 

 

 

 

 

 

 

 

Stable Count

 

12.

UTT Reset

Reset

 

14.

Item 12

 

 

 

13.

Channel Mute

On

 

ODC Test

 

 

15.

Power Error History

 

14.

Debug Status Changes

 

 

 

RELEASE

 

 

 

 

 

 

 

To “Doing”

 

 

 

 

 

 

 

EEPROM

 

 

 

 

 

15. NVRAM Type

 

 

 

 

 

16.

HDEV

Off

 

 

 

 

 

17.

Blue back

On

 

 

 

 

 

18.

China Cable SO

On

 

 

 

 

 

19.

Booster On (VHF)

0

 

 

 

 

 

20.

Booster Off (VHF)

0

 

 

 

 

 

21.

Booster On (UHF)

0

 

 

 

 

 

22.

Booster Off (UHF)

0

 

 

 

 

 

 

 

 

 

 

Note: After UTT is reset, the UTT time on the left will not reset to “0” until the Service Menu is exited.

Scroll to

Scroll to

After Reset (Doing) has

(System 1)

(UTT Reset)

completed, Reset returns.

then

Press (Select)

After Exit the UTT Timer is

Right Cursor

Reset changes to Doing

“0”

 

then back to Reset

 

25

June 2011 42PW350 Plasma

42PW350 Service Menu: Panel Control Shows Control Board Information

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN START

Model Name: 42PW350-UA Serial Number: 010PTZK1F285

S/W Version:

: 03.26.02.11

MICOM Version

: 3.24.0

SPI Boot Version

: 4.24.00

BOOT Version

: 0.01.17

Touch Version

: 0.05 (0x00)

EDID Version (RGB)

: 0.01

EDID Version (HDMI)

: 0.01 Select

Chip Type

: SATURN 7

3D ASIC Version

: 0.77Item 10

Debug Status

: RELEASE

Module Rom Ver:

: 42T3_4PV3A0

RF Emitter Versioni

: VB091

UTT : 12

Unit’s Total Time

 

APP History Ver.:53810

PQL DB:LGE_PG_LGT10_xxN42

1.Adjust Check

2.ADC Data

3.Power Off Status

4.System 1

5.System 2

6.Model Number D/L

7.Test Option

8.External ADC

9.Pattern Selection

10. Panel Control

11.Spread Spectrum

12.Sync Level

13.Stable Count

14.ODC Test

15.Power Error History

UTT Reset

Cursor Right to activate. Yes or No will appear.

UTT will not change until “In Start” key is pressed.

 

 

Panel Control

1.

AV/PC

 

AV

2.

ISM

 

Auto

3. Gamma

 

0

4.

Power Save

 

Mode 0

5.

APS Contrast

 

95

6.

OrbitPixel

 

2

7.

OrbitStep

 

2 step

8.

OrbitTime

 

120 sec.

9. MRE(FMC)

 

Off

10. DPS2

 

Off

11. GRP

 

Off

12. Module OSD

 

0

13. Module XDP

 

On

14. Formatter XDP

On

15. Reset Use Time

 

Module Name:

Panel Model

42T3

Number

Rom Ver.

 

42T3_4PV3A0

Temperature:

 

25.00 Celsius

 

CTRL. Board

 

 

ROM Version

Panel

 

 

 

Temperature

At the bottom right you can see the Panel Model Number, Control board Software Version and the Panel Temperature.

26

June 2011 42PW350 Plasma

42PW350 Model Number Download Screen

When the Main Board is replaced, the Model Number and Serial Number must be corrected. Follow these instructions

IN SART

 

 

 

 

Model Name: 42PW350-UA

 

1.

Adjust Check

Serial Number: 010PTZK1F285

 

2.

ADC Data

S/W Version:

: 03.26.02.11

 

3.

Power Off Status

MICOM Version

: 3.24.0

 

4.

System 1

SPI Boot Version

: 4.24.00

 

5.

System 2

BOOT Version

: 0.01.17

 

6.

Model Number D/L

Touch Version

:

0.05 (0x00)

 

7.

Test Option

EDID Version (RGB)

:

0.01

 

8.

External ADC

EDID Version (HDMI)

:

0.01

 

9.

Pattern Selection

Chip Type

:

SATURN 7

 

10.

Panel Control

3D ASIC Version

:

0.77

 

11.

Spread Spectrum

Debug Status

:

RELEASE

 

12.

Sync Level

Module Rom Ver:

:

42T3_4PV3A0

 

13.

Stable Count

RF Emitter Versioni

: VB091

 

14.

ODC Test

UTT : 12

 

 

 

15.

Power Error History

 

 

 

 

 

 

APP History Ver.:53810

 

 

 

 

 

PQL DB:LGE_PG_LGT10_xxN42

 

 

 

 

 

 

 

 

 

 

 

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

Scroll down to item 6. Model Number D/L to highlight. Press “ENTER” or “Cursor Right”.

Model Number D/L

0. Model Name

 

42PW350-UA

1. Serial Num.

010PTZK1F285

 

Select

Press OK to Save

Item 6

To Change the Model Number:

1)Use the cursor right or left to select the area to change.

2)Use the cursor up or down to change.

3)When Model Number is correct,

Press “ENTER” to Save

4)Cursor right until there is no text cursor blinking.

5)Cursor down to highlight “Serial Number”

6)Cursor Right to place blinking cursor under the first

location and change (as in Item 2 above). 5) Press “ENTER” to Save

Note: To return to the Model Number, Cursor right until there is no text cursor blinking and press the Up Cursor on the Remote. Cursor Right to place blinking cursor under the first location

27

June 2011 42PW350 Plasma

42PW350 UTT Reset (IN START) Screen

Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.

IN SART

 

1. Adjust Check

Model Name: 42PW350-UA

 

Serial Number: 010PTZK1F285

 

2.

ADC Data

S/W Version:

: 03.26.02.11

 

3.

Power Off Status

MICOM Version

: 3.24.0

 

4.

System 1

SPI Boot Version

: 4.24.00

 

5.

System 2

BOOT Version

: 0.01.17

 

6.

Model Number D/L

Touch Version

:

0.05 (0x00)

 

7.

Test Option

EDID Version (RGB)

:

0.01

 

8.

External ADC

EDID Version (HDMI)

:

0.01

 

9.

Pattern Selection

Chip Type

:

SATURN 7

 

10.

Panel Control

3D ASIC Version

:

0.77

 

11.

Spread Spectrum

Debug Status

:

RELEASE

 

12.

Sync Level

Module Rom Ver:

:

42T3_4PV3A0

 

13.

Stable Count

RF Emitter Versioni

: VB091

 

14.

ODC Test

 

 

Select

 

15.

Power Error History

UTT : 12

 

Item 15

 

 

 

 

 

 

 

 

 

 

 

 

APP History Ver.:53810

 

 

 

 

 

PQL DB:LGE_PG_LGT10_xxN42

 

 

 

 

 

 

 

 

 

 

 

 

POWER ERROR HISTORY

 

 

 

 

 

1.

Last History:

 

VA UVP

 

2.

Last History:

 

VS OCP

 

3.

Last History:

 

NONE

 

4.

Error Count

 

 

 

 

 

 

 

 

1)

PFC_DET Error

 

ff

 

 

2)

5V OVP

 

ff

 

 

3)

5V UVP

 

ff

 

 

4)

17V OVP

 

ff

 

 

5)

17V UVP

 

ff

 

 

6) M5V OVP

 

ff

 

 

7) M5V UVP

 

ff

 

 

8) Vs OCP

 

1

 

 

9)

Vs OVP

 

ff

 

 

10) Vs UVP

 

ff

 

 

11) Va OVP

 

ff

 

 

12) Va UVP

 

1

 

5.

Reset All

 

 

 

 

 

 

 

 

PFC_DET: Power Factor Control Detect

OVP: Over Voltage Protect

OCP: Over Current Protect

UVP: Under Voltage Protect

28

June 2011 42PW350 Plasma

Accessing the Host Diagnostic Screen (Page 1 of 2)

Use the Host Diagnostic screen to investigate the signal quality of a problem channel.

1)Place Television on the digital channel that may be showing problems.

2)Bring up the Customer’s Menu. Highlight “CHANNEL”. Press “ENTER” on the remote.

4) Press the (1) Key 5 times.

The Host Diagnostics screen appears.

3) The “CHANNEL” Menu appears.

See next page for details.

29

June 2011 42PW350 Plasma

 

 

42PW350 Understanding the Host Diagnostic Screen (Page 2 of 2)

 

 

Host Diagnostics

Channel Selected

 

 

Host Information

 

 

Current Channel (Main)

Model Name : 42PW350-UA (Plasma Display)

 

Channel Info : Digital 19-1

Blocked or not Blocked

 

Memory

 

Parental Control : Channel is not blocked

FLASH : 131072 KB

 

 

 

Current Temperature

DRAM : 262144 KB

 

 

MODULE Temperature: 34.5 Celsius

NVM : 128 KB

 

 

 

 

DVI/HDMI Status

 

Host Release Version

 

 

 

 

Can’t display this information now

Firmware Version(MP) : 3.26.02.11(53810)

 

Software Version

 

 

Micom Version : V3.24.0

 

 

 

 

 

Compile Date & Time : 20110131 & 08:45:52

 

 

 

 

Compile User : sunbon.koo

 

 

 

 

 

 

Channel Frequency

 

 

 

 

 

FAT Status (Main)

 

 

 

 

Center Frequency : 663.00 MHz

 

 

 

 

PCR lock : Locked

Program Clock Reference (Locked or No)

 

 

Modulation mode : QAM 256

Channel Type (8VSB, QAM 64, 256)

 

 

Carrier lock status : Locked

Channel (Locked or No)

 

8VSB (Above 20 is good)

SNR : 37 dB

Channel Signal to Noise Ratio

 

 

 

 

QAM 64 (Above 24 is good)

Signal level : 100%

Channel Signal Level (Above 80% good)

QAM 256 (Above 30 is good)

Exit

30

June 2011 42PW350 Plasma

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