JennAir JGRP436HM, JGRP536HL, JGRP430HM, JGRP748HM, JGRP548HL INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

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JennAir JGRP436HM, JGRP536HL, JGRP430HM, JGRP748HM, JGRP548HL INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

JENN-AIR® COOKING LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer eXperience Center:

■■ Name, address and telephone number ■■ Model number and serial number

■■ A clear, detailed description of the problem

■■ Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1.Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://jennair.custhelp.com.

2.All warranty service is provided exclusively by our authorized Jenn-Air Service Providers. In the U.S. and Canada, direct all requests for warranty service to:

Jenn-Air Customer eXperience Center

https://jennair.custhelp.com

1-800-JENNAIR (1-800-536-6247).

 

If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.

FIVE YEAR LIMITED WARRANTY

 

WHAT IS COVERED

 

WHAT IS NOT COVERED

 

TWO YEAR LIMITED WARRANTY (PARTS & LABOR)

1.

Commercial, non-residential, multiple-family use, or use inconsistent

For two years from the date of purchase, when this major appliance

2.

with published user, operator or installation instructions.

is installed, operated and maintained according to instructions

In-home instruction on how to use your product.

attached to or furnished with the product, Jenn-Air brand of

3.

Service to correct improper product maintenance or installation,

Whirlpool Corporation or Whirlpool Canada, LP (hereafter “Jenn-Air”)

will pay for factory specified replacement parts and repair labor to

 

installation not in accordance with electrical or plumbing codes or

 

correction of household electrical or plumbing (i.e. house wiring, fuses

correct defects in materials or workmanship that existed when this

 

 

or water inlet hoses).

major appliance was purchased or, at its sole discretion replace the

 

4.

Consumable parts (i.e. light bulbs, batteries, air or water filters,

product. In the event of product replacement, your appliance will be

 

preservation solutions, etc.).

warranted for the remaining term of the original unit’s warranty period.

 

5.

Defects or damage caused by the use of non-genuine Jenn-Air parts

 

THIRD THROUGH FIFTH YEAR LIMITED WARRANTY

 

or accessories.

(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

 

6.

Conversion of products from natural gas or L.P. gas.

In the third through fifth years from the date of original purchase,

7.

Damage from accident, misuse, abuse, fire, floods, acts of God or

when this major appliance is installed, operated and maintained

according to instructions attached to or furnished with the product,

 

use with products not approved by Jenn-Air.

Jenn-Air will pay for factory specified parts for the following

8.

Repairs to parts or systems to correct product damage or defects

components to correct non-cosmetic defects in materials or

 

caused by unauthorized service, alteration or modification of

workmanship in these parts that prevent function of this major

 

the appliance.

appliance and that existed when this major appliance was

9.

Cosmetic damage including scratches, dents, chips, and other damage

purchased. This is a limited 5-year warranty on the below named

 

to the appliance finishes unless such damage results from defects in

parts only and does not include repair labor.

 

 

materials and workmanship and is reported to Jenn-Air within 30 days.

■■

Electric element

 

10.

Discoloration, rust or oxidation of surfaces resulting from caustic

■■ Touch Pad and microprocessor

 

or corrosive environments including but not limited to high salt

■■ Glass ceramic cooktop: if due to thermal breakage

 

concentrations, high moisture or humidity or exposure to chemicals.

■■

Electronic controls

11.

Food or medicine loss due to product failure.

■■

Magnetron tube

12.

Pick-up or delivery. This product is intended for in-home repair.

■■

Sealed gas burners

13.

Travel or transportation expenses for service in remote locations where

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED

 

an authorized Jenn-Air servicer is not available.

WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.

14.

Removal or reinstallation of inaccessible appliances or built-in fixtures

Service must be provided by a Jenn-Air designated service company.

 

(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops,

This limited warranty is valid only in the United States or Canada

 

drywall, etc.) that interfere with servicing, removal or replacement of

and applies only when the major appliance is used in the country in

 

the product.

which it was purchased. This limited warranty is effective from the

15.

Service or parts for appliances with original model/serial numbers

date of original consumer purchase. Proof of original purchase date is

required to obtain service under this limited warranty.

 

removed, altered or not easily determined.

The cost of repair or replacement under these excluded circumstances

 

 

shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Jenn-Air or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

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