FOR SERVICE TECHNICIAN’S USE ONLY
Tech Sheet |
Do not discard |
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DANGER
Electrical Shock Hazard
Only authorized technicians should perform diagnostic voltage measurements.
After performing voltage measurements, disconnect power before servicing.
Failure to follow these instructions can result in death or electrical shock.
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Voltage Measurement Safety Information
When performing live voltage measurements, you must do the following:
■Verify the controls are in the off position so that the appliance does not start when energized.
■Allow enough space to perform the voltage measurements without obstructions.
■Keep other people a safe distance away from the appliance to prevent potential injury.
■Always use the proper testing equipment.
■After voltage measurements, always disconnect power before servicing.
Acronyms and Abbreviations
■ PC: Power Control Board |
■ UI: User Interface board |
■NTC: Negative Temperature Coefficient
Manual Configuration Mode
To Enter Manual Configuration Mode:
NOTE: This menu is accessible only during the first minutes after the cooktop is plugged in.
1.Remove the key-lock functionality by pressing the Control Lock button.
2.Press the following keys sequentially (a beep will sound after each key press): Timer “-”, Timer “+”, Timer “-”, Timer “+”, Control Lock.
After the keystroke combination is pressed, a “CO” will appear on the display.
3.Press the Control Lock button. An “00” will appear on the display.
4.Configure the correct cooktop model number by choosing one of the following numbers.
Configuration Number |
Cooktop |
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23 |
KICU509X |
24 |
JIC4430X |
25 |
JIC4536X |
26 |
KICU569X |
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Use the Timer buttons to see different numbers on the display, moving sequentially and beginning at “00.” The Timer “+” button will increase the number by 1, and the Timer “-” button will decrease the number by 1.
5.Press the Control Lock button to confirm the configuration. The configuration will then be downloaded into the cooktop.
This process will last a few seconds. The number of the cooktop chosen will blink on the display. The cooktop will restart with the new configuration written.
6.The cooktop is ready to use.
501961902035 |
FOR SERVICE TECHNICIAN’S USE ONLY |
FOR SERVICE TECHNICIAN’S USE ONLY
Failure/Error Codes
If all the lights on the User Interface are Off and there is no response from the cooktop, complete the following steps:
1.Disconnect power.
2.Check the continuity between the black lug on the terminal block and both L1 and L2 terminals on the EMI filter board.
3.Replace all parts and panels before operating.
4.Reconnect power.
5.Check that it is working. If it is not, go to Step 6.
6.Disconnect power.
7.Check the continuity of the fuses on the EMI board. If one or more of the fuses is blown, replace with a new fuse.
8.Replace all parts and panels before operating.
9.Reconnect power.
10.Check that it is working. If it is not, go to Step 11.
11.Disconnect power.
12.Change both power control boards.
13.Replace all parts and panels before operating.
14.Reconnect power.
15.Reconfigure the cooktop following the directions in “Manual Configuration Mode.”
16.Check that it is working. If it is not, go to Step 17.
17.Disconnect power.
18.Change the User Interface and cable.
19.Replace all parts and panels before operating.
20.Reconnect power.
21.Reconfigure the cooktop following the directions in “Manual Configuration Mode.”
There are 3 types of failures associated with the cooktop. The description of these failures and the impact they will have on the rest of the cooktop are listed in the following.
Failure – Type 1
Failure type 1 comes from the power control board. This failure will affect only one burner. The user may continue to use the other burners.
Failure – Type 2
Failure type 2 usually comes from the power control board (there could be some exceptions). These failures affect all burners associated with that power control board; the user may continue to use the burners that belong to the other power control board.
Failure – Type 3
Failure type 3 comes from the User Interface. This failure disables the entire cooktop. When this type of failure occurs, all the burners are switched Off by the User Interface.
Service Code |
Failure Description |
Type of Failure |
Repair Suggestions |
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Shown on Display |
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F-12 |
Coil under current |
Type 1 |
1. |
Disconnect power. |
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2. |
Check for the correct connections at T2A - T2B or T3A - T3B on |
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the power control board (whichever connection the burner is |
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plugged into). If connections are correct, go to Step 3. |
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3. |
Replace the burner coil. |
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4. |
Replace all parts and panels before operating. |
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5. |
Reconnect power. |
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6. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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7. |
Check for proper operation. |
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8. |
If everything operates, end service. If error code still appears, |
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disconnect power and go to Step 9. |
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9. |
Replace the power control board. |
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10. |
Replace all parts and panels before operating. |
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11. |
Reconnect power. |
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12. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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F-21 |
Supply power frequency |
Type 2 |
1. |
Disconnect power. |
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2. |
Replace the power control board. |
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3. |
Replace all parts and panels before operating. |
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4. |
Reconnect power. |
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5. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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6. |
If the issue is not fixed, contact a qualified electrician to verify the |
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frequency of the home power supply is 60 Hz. |
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F-25 |
Stuck fan on power control board |
Type 2 |
1. |
Disconnect power. |
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(right or left side fan, depending on |
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2. |
Check that the cooling fan connector is firmly plugged in. |
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which side of the display the |
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3. |
Replace all parts and panels before operating. |
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failure is on) |
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4. |
Reconnect power. |
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5. |
If the issue is not fixed, disconnect power. |
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6. |
Replace the cooling fan. |
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7. |
Replace all parts and panels before operating. |
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8. |
Reconnect the power. |
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9. |
If the issue is not fixed, disconnect power. |
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10. |
Replace the power control board. |
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11. |
Replace all parts and panels before operating. |
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12. |
Reconnect power. |
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13. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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2
FOR SERVICE TECHNICIAN’S USE ONLY
Service Code |
Failure Description |
Type of Failure |
Repair Suggestions |
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Shown on Display |
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F-36, F37 |
Temperature sensor is not working |
Type 1 |
1. |
Disconnect power. |
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2. |
Check that the temperature sensor is between 184,000 Ω - |
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292,000 Ω at room temperature and is firmly plugged in. If the |
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sensor is not between 184,000 Ω - 292,000 Ω, replace the coil |
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and go to Step 5. If the sensor is between 184,000 Ω - 292,000 Ω |
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and the electrical connection is good, go to Step 3. |
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3. |
Replace all parts and panels before operating. |
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4. |
Reconnect power and check that the coil is working. If it is not |
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working, disconnect power and replace the nonworking coil and |
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the power control board. |
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5. |
Replace all parts and panels before operating. |
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6. |
Reconnect power. |
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7. |
If the control was replaced in Step 4, reconfigure the cooktop |
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following the directions in “Manual Configuration Mode.” |
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F-40 |
Power control board failure |
Type 1 or Type 2 |
1. |
Disconnect power. |
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2. |
Check that the cable between the User Interface and the power |
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control board is not damaged and is firmly plugged in. |
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3. |
Replace all parts and panels before operating. |
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4. |
Reconnect power. |
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5. |
Verify if error is still present. If yes, disconnect power. |
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6. |
Replace the power control board. |
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7. |
Replace all parts and panels before operating. |
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8. |
Reconnect power. |
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9. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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F-42 |
Power supply |
Type 2 |
1. |
Check for 240 volts AC at the main incoming power supply |
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connection by completing the following steps. |
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2. |
Disconnect power. |
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3. |
Connect voltage measurement equipment. |
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4. |
Reconnect power and check for 240 volts at J1 L to N, and then |
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J2 L to N at the EMI filter board, and then J1 L to N at both power |
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control boards. If voltage is correct, disconnect power, replace |
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the power control board and go to Step 5. If voltage is not |
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correct, disconnect power and check for an open fuse on the EMI |
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filter board. If there is not an open fuse, have a qualified |
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electrician check the home power supply. |
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5. |
Replace all parts and panels before operating. |
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6. |
Reconnect power. |
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7. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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F-47 |
Power supply from power control |
Type 2 |
1. |
Disconnect power. |
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board to User Interface is missing |
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2. |
Check that the cables between the User Interface and the power |
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or WIDE communication error |
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control board are not damaged and are firmly plugged in. |
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between UI and power control |
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3. |
Replace all parts and panels before operating. |
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board or an open fuse on the filter |
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4. |
Reconnect power and check that it is working. If it is not working, |
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board |
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disconnect power and replace the cables between the User |
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Interface and the power control board. |
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5. |
Replace all parts and panels before operating. |
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6. |
Reconnect power and check that it is working. If it is not working, |
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go to Step 7. |
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7. |
Disconnect power. |
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8. |
Check the continuity of the fuses on the EMI board. If either of the |
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fuses is blown, replace with a new one. |
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9. |
Replace all parts and panels before operating. |
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10. |
Reconnect power and check that it is working. If it is not working, |
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go to Step 11. |
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11. |
Disconnect power. |
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12. |
Change both power control boards. |
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13. |
Replace all parts and panels before operating. |
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14. |
Reconnect power and reconfigure the cooktop following the |
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directions in “Manual Configuration Mode.” Check that it is |
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working. If it is not working, go to Step 15. |
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15. |
Disconnect power. |
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16. |
Change the User Interface. |
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17. |
Replace all parts and panels before operating. |
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18. |
Reconnect power and reconfigure the cooktop following the |
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directions in “Manual Configuration Mode.” |
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3
FOR SERVICE TECHNICIAN’S USE ONLY
Service Code |
Failure Description |
Type of Failure |
Repair Suggestions |
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Shown on Display |
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F-56 |
Wrong or invalid configuration |
Type 3 |
1. |
Disconnect power. |
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2. |
Reconnect power. |
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3. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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4. |
If the issue is not fixed, disconnect power. |
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5. |
Replace the User Interface. |
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6. |
Replace all parts and panels before operating. |
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7. |
Reconnect power. |
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8. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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F-58 |
Wrong or invalid configuration |
Type 2 |
1. |
Disconnect power. |
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2. |
Reconnect power. |
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3. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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4. |
If the issue is not fixed, disconnect power. |
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5. |
Replace the power control board. |
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6. |
Replace all parts and panels before operating. |
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7. |
Reconnect power. |
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8. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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F-60 |
UI does not work |
Type 3 |
1. |
Disconnect power. |
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2. |
Replace the User Interface. |
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3. |
Replace all parts and panels before operating. |
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4. |
Reconnect the power. |
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5. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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F-61 |
Power control board does not |
Type 2 |
1. |
Disconnect power. |
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work |
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2. |
Check that the cables between the User Interface and the power |
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control board are not damaged and are firmly plugged in. |
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3. |
Check for 240 volts AC at the J1 connector on the power control |
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board by completing the following steps. |
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4. |
Connect voltage measurement equipment. |
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5. |
Reconnect power and confirm voltage reading. If voltage is not |
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correct, disconnect power and have a qualified electrician check |
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the home power supply. |
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6. |
If voltage is correct, disconnect power and replace the cable |
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between the User Interface and the power control board. |
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7. |
Replace all parts and panels before operating. |
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8. |
Reconnect power. |
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9. |
Reconfigure the cooktop following the directions in “Manual |
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Configuration Mode.” |
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C-81, C-82 |
Over temperature |
Type 2 |
Not enough ventilation: Check the cooktop installation according to |
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the Installation Instructions. In particular, check the blower intakes. |
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Component Testing Chart
To check for proper voltage, complete the following steps: |
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1. Disconnect power. |
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3. |
Reconnect power and confirm voltage reading. |
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2. Connect voltage measurement equipment. |
4. |
Disconnect power after performing voltage measurements. |
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Location on the cooktop |
Checkpoints |
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Results Voltage |
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EMI filter board |
J1 - (L) (N) |
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From 208VAC to 240 VAC -60Hz |
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Power control board (PC) |
J1 - (L) (N) |
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From 208VAC to 240 VAC -60Hz |
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Left and right |
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Power control board (PC) to blower fan |
J205 |
- (00) - (22) |
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From 0VDC to 12VDC |
Left and right |
J205 |
- (00) - (60) |
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Power control board (PC) to the element |
J604 |
- (1) - (2) |
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+5VDC |
sensor |
J605 |
- (1) - (2) |
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0V |
Left and right |
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+10.5V |
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Power control board (PC) to the User |
J806 |
- 00 |
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0VDC |
Interface |
J806 |
- 88 |
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From 0VDC to 12VDC |
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J806 |
- 99 |
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J806 |
- 22 |
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J806 |
- 44 |
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(Each of these pins refers to J806 - 99 |
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[0VDC, Neutral pin]) |
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4
FOR SERVICE TECHNICIAN’S USE ONLY
Wiring Diagrams
30" (76.2 cm) models
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Main Connection |
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2 |
L1 L1 |
E L2 L2 |
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L1 |
L2 |
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208 - 240V |
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60Hz |
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Legend |
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J1 - Filter Main Power Connector 1 |
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J2 - Filter Main Power Connector 2 |
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IPC - Induction Power Control Board |
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EMI - Filter Board |
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BL - Blower (Left) |
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BR - Blower (Right) |
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I1 - Inductor (Single Zone) |
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SI - Sensor |
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UI - User Interface (Touch Control) |
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W1 - Main Terminal Block |
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W - Power Housing Terminal Block |
From 0VDC |
CX1/CX2 - Filter Capacitor |
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F1-F2 - Fuse (25A) |
to 12VDC |
Wire Color:
00 - Black
11 - Brown
22 - Red
44- Yellow
45- Yellow/Green
66 |
- Blue |
Variable from |
88 |
- Blue/Sky |
0VDC to 5VDC |
99 |
- White |
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Shrinking Sleeve Lead Color: |
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BK - Black |
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R - Red |
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Y - Yellow |
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G - Green |
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BU - Blue |
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W - White |
10.5VDC to 5VDC |
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208 -240V
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Yellow/Green cable |
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Power cord |
G |
Ground to |
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burner box |
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W1 |
Red cable |
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Black cable |
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From 208VAC |
From 208VAC |
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240V |
to 240VAC 60 Hz |
to 240VAC 60 Hz |
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11 |
L1 |
W |
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66 |
J1 |
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L1 |
11 |
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L2 |
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J2 |
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66 |
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L2 |
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EMI |
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From 208VAC |
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From 208VAC |
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to 240VAC 60 Hz |
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to 240VAC 60 Hz |
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BL |
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I1 |
I1 |
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BL |
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Inductor Dia. |
From 0VDC to 12VDC |
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Inductor Dia.240 :Y |
S1 |
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S1 |
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280 :BU |
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Inductor Dia. |
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Inductor Dia.180:G |
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210 :Y |
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66 |
22 |
00 |
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11 |
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66 |
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S |
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L1 |
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L2 |
T3B |
Mo. |
BK |
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BK |
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J205 |
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J1 |
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T3A |
Mo. |
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J801 |
GF801 |
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J605 |
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Variable from 0VDC to 5VDC |
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J802 |
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J803 |
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J604 |
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J806 |
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T2A |
Mo. |
BK |
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BK |
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IPC |
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1 |
2 |
3 |
4 |
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T2B |
Mo. |
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00 |
88 99 |
22 44 |
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S1 |
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S1 |
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Inductor Dia. |
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I1 |
I1 |
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145 :W |
10.5VDC to 5VDC |
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Inductor Dia.145 :W |
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Inductor Dia.180:G |
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From 0VAC to 500VAC |
J008 |
J004 |
J004 |
J002 |
From 0VAC to 500VAC |
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J006 |
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J001 |
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UI |
J005 |
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J007 |
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CONNECTOR NOTE:
J007 - Service |
J003 - WIDE 2 connector |
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J604/J605 - |
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connector (SAM) |
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from IPC2 |
J806 - UI |
Coil thermistor |
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(manufacturing only) |
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J004 - WIDE 1 connector |
connector |
connector |
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from IPC1 |
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J801 - MCU connector |
J803 - Jumper connector with jumper |
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(for factory |
for IPC board in right position |
J205 - |
T3A/T3B/T2A/ |
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(ref. pos. “B” in assembly module.) |
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programming only) |
No jumper for IPC board |
Blower |
T2B - Induction |
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in left position |
connector |
coil connector |
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(ref. pos. “A” in assembly module) |
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7
6 
5
4
GF801 - “SAM” Service connector zone (manufacturing only)
5
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