HP (Hewlett-Packard) FN037UAABA, FN038UAABA User Manual

HP EliteBook 8730w Mobile Workstation

Maintenance and Service Guide

© Copyright 2008 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the United States and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2008

Document Part Number: 485066-001

MSG revision history

Revision	Publication date	Description
A	March 2010	The keyboard for Slovenia, spare part number 494002-BA1, has been added in the
		following locations: Computer major components on page 19, Sequential part
		number listing on page 28, and Keyboard on page 55.
		The graphics card heat sink for use in computer models with nVidia Quadro FX
		3700M graphics cards, spare part number 518096-001, has been added in the
		following locations: Computer major components on page 19, Sequential part
		number listing on page 28, and Graphics card heat sink on page 61
		The description for the graphics card heat sink for use in computer models with
		nVidia Quadro FX 2700M graphics cards, spare part number 494011-001, has been
		updated in the following locations: Computer major components on page 19,
		Sequential part number listing on page 28, and Graphics card heat sink
		on page 61.
		The 500-GB, 7200-rpm hard drive, spare part number 519527-001, and the 500-GB,
		5400-rpm hard drive, spare part number 515870-001, have been added in the
		following locations: Product description on page 1, Computer major components
		on page 19, Sequential part number listing on page 28, and Hard drive
		on page 45.
		The processors have been updated in the following locations: Product description
		on page 1, Computer major components on page 19, Sequential part number
		listing on page 28, and Processor on page 68.
		The system board for use only in computer models with Core2 Duo processors in
		the People's Republic of China and Russia, spare part number 509762-001, and the
		system board for use only in computer models with Core2 Quad processors in the
		People's Republic of China and Russia, spare part number 509763-001, have been
		added in the following locations: Computer major components on page 19,
		Sequential part number listing on page 28, and System board on page 85.

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................		1
2	External component identification ................................................................................................................	6
	Display ..................................................................................................................................................	6
	Top components ...................................................................................................................................	7
	Pointing devices ...................................................................................................................	7
	Lights ...................................................................................................................................	8
	Buttons, switches, and fingerprint reader ..........................................................................	10
	Keys ...................................................................................................................................	12
	Front components ..............................................................................................................................	13
	Left-side components .........................................................................................................................	14
	Rear component .................................................................................................................................	15
	Right-side components .......................................................................................................................	15
	Bottom components ...........................................................................................................................	16
	Wireless antennae ..............................................................................................................................	17
3	Illustrated parts catalog ...............................................................................................................................	18
	Service tag .........................................................................................................................................	18
	Computer major components .............................................................................................................	19
	Display assembly components ...........................................................................................................	24
	Plastics Kit ..........................................................................................................................................	25
	Cable Kit .............................................................................................................................................	25
	Mass storage devices .........................................................................................................................	27
	Miscellaneous parts ............................................................................................................................	27
	Sequential part number listing ............................................................................................................	28
4 Removal and replacement procedures .......................................................................................................		33
	Preliminary replacement requirements ...............................................................................................	33
	Tools required ....................................................................................................................	33
	Service considerations .......................................................................................................	33
	Plastic parts .......................................................................................................	33
	Cables and connectors .....................................................................................	34
	Drive handling ...................................................................................................	34

vii

Grounding guidelines .........................................................................................................	35
Electrostatic discharge damage ........................................................................	35
Packaging and transporting guidelines .............................................	36
Workstation guidelines .....................................................................	36
Equipment guidelines .......................................................................	37
Unknown user password ...................................................................................................	38
Component replacement procedures .................................................................................................	39
Serial number ....................................................................................................................	39
Computer feet ....................................................................................................................	40
Battery ...............................................................................................................................	41
Display inverter or ambient light sensor .............................................................................	42
Hard drive ..........................................................................................................................	45
Bluetooth module ...............................................................................................................	48
Memory module .................................................................................................................	49
WLAN module ....................................................................................................................	51
Optical drive .......................................................................................................................	53
Keyboard ...........................................................................................................................	55
RTC battery .......................................................................................................................	58
Switch cover ......................................................................................................................	59
Fan .....................................................................................................................................	61
Graphics card heat sink .....................................................................................................	61
Graphics card ....................................................................................................................	64
Processor heat sink ...........................................................................................................	66
Processor ...........................................................................................................................	68
Display assembly ...............................................................................................................	70
Camera module .................................................................................................................	76
Top cover ...........................................................................................................................	78
Media card reader/audio board ..........................................................................................	81
USB/eSATA board .............................................................................................................	82
Speaker assembly .............................................................................................................	83
Modem module ..................................................................................................................	84
System board .....................................................................................................................	85
ExpressCard assembly ......................................................................................................	88
5 Computer Setup ............................................................................................................................................	91
Starting Computer Setup ....................................................................................................................	91
Using Computer Setup .......................................................................................................................	91
Navigating and selecting in Computer Setup .....................................................................	91
Restoring factory settings in Computer Setup ...................................................................	92
Computer Setup menus .....................................................................................................................	93
File menu ...........................................................................................................................	93
Security menu ....................................................................................................................	94
Diagnostics menu ..............................................................................................................	95

viii

System Configuration menu ..............................................................................................	96
6 Specifications ................................................................................................................................................	99
Computer specifications .....................................................................................................................	99
17.0-inch, WUXGA+WVA display specifications ..............................................................................	100
17.0-inch, WSXGA+WVA display specifications ..............................................................................	101
17.0-inch, WXGA+WVA display specifications ................................................................................	102
Hard drive specifications ..................................................................................................................	103
Blu-ray ROM DVD+/-RW SuperMulti DL Drive specifications ..........................................................	104
DVD±RW and CD-RW Combo Drive, Double-Layer with LightScribe specifications .......................	105
DVD-ROM Drive ...............................................................................................................................	106
System DMA specifications ..............................................................................................................	107
System memory map specifications .................................................................................................	107
System interrupt specifications .........................................................................................................	108
System I/O address specifications ...................................................................................................	109
7 Screw listing ................................................................................................................................................	111
Phillips PM3.0×4.0 screw .................................................................................................................	111
Phillips PM2.5×9.0 captive screw .....................................................................................................	112
Phillips PM2.0×6.0 screw .................................................................................................................	113
Phillips PM2.0×7.0 screw .................................................................................................................	114
Phillips PM2.5×4.0 screw .................................................................................................................	115
Torx T8M2.5×6.0 screw ...................................................................................................................	119
Phillips PM2.0×5.0 captive screw .....................................................................................................	121
Phillips PM2.5×11.0 captive screw ...................................................................................................	122
Phillips PM2.0×3.0 screw .................................................................................................................	123
Phillips PM3.0×10.0 captive screw ...................................................................................................	124
Torx TM2.5×9.0 screw .....................................................................................................................	126
Black Phillips PM2.0×3.0 broad head screw ....................................................................................	128
8 Backup and recovery ..................................................................................................................................	129
Backup and recovery in Windows Vista ...........................................................................................	129
Overview ..........................................................................................................................	129
Backing up your information ............................................................................................	129
Performing a recovery .....................................................................................................	130
Using the Windows recovery tools ..................................................................	131
Using f11 .........................................................................................................	131
Using a Windows Vista operating system DVD (purchased separately) ........	132
Backup and recovery in Windows XP ..............................................................................................	132
Overview ..........................................................................................................................	132
Backing up your information ............................................................................................	133
Performing a recovery .....................................................................................................	133
Recovering your information ...........................................................................	134

ix

Recovering the operating system and programs ............................................	134
9 Connector pin assignments .......................................................................................................................	135
1394 .................................................................................................................................................	135
Audio-in (microphone) ......................................................................................................................	136
Audio-out (headphone) .....................................................................................................................	136
External monitor ...............................................................................................................................	136
HDMI ................................................................................................................................................	138
RJ-11 (modem) ................................................................................................................................	139
RJ-45 (network) ................................................................................................................................	139
Universal Serial Bus .........................................................................................................................	140
10 Power cord set requirements ..................................................................................................................	141
Requirements for all countries and regions ......................................................................................	141
Requirements for specific countries and regions .............................................................................	142
11 Recycling ...................................................................................................................................................	143
Battery ..............................................................................................................................................	143
Display ..............................................................................................................................................	143
Index .................................................................................................................................................................	149

x

1 Product description

Category	Description
Product Name	HP EliteBook 8730w Mobile Workstation
Processors	Intel® Core™2 Duo processors
	T9600 2.80-GHz processor 6-MB L2 cache, 1066-MHz front side bus (FSB)
	T9400 2.53-GHz processor 6-MB L2 cache, 1066-MHz FSB
	P8600 2.40-GHz processor 3-MB L2 cache, 1066-MHz FSB
	P8400 2.26-GHz processor 3-MB L2 cache, 1066-MHz FSB
	T9550 2.66-GHz processor, 6-MB L2 cache, 1066-MHz FSB
	T9800 2.93-GHz processor, 6-MB L2 cache, 1066-MHz FSB
	T9900 3.06-GHz processor, 6-MB L2 cache, 1066-MHz FSB
	Intel Core2 Quad processors
	Q9100 2.26-GHz processor 12-MB L2 cache, 1066-MHz FSB
	Q9000 2.0-GHz processor 6-MB L2 cache, 1066-MHz FSB
	Intel Core2 Extreme processors
	QX9300 2.53-GHz processor 12-MB L2 cache, 1066-MHz FSB
	X9100 3.06-GHz processor 6-MB L2 cache, 1066-MHz FSB
Chipset	Northbridge: Intel PM45 Express Chipset with iAMT 4.0 support
	Southbridge: Intel ICH9M-enhanced
Graphics	NVIDIA Quadro FX 3700M (NB9E-GLM3) graphics card with 1-GB graphics subsystem
	memory operating at 800 MHz
	NVIDIA Quadro FX 2700M (NB9E-GLM2) graphics card with 512-MB graphics
	subsystem memory operating at 800 MHz
	ATI Mobility FireGL V5725 (M86XT-GL) with 256-MB graphics subsystem memory
	operating at 800 MHz
	HDMI 1.3 Compliant
	OpenGL driver support
Panels	17.0-inch WUXGA WVA AntiGlare display assembly
	17.0-inch WUXGA WVA AntiGlare display assembly
	17.0-inch WSXGA+ WVA AntiGlare display assembly

1

Category	Description
	17.0-inch WUXGA DreamColor display assembly
	17.0-inch WXGA+ AnitGlare display assembly
Memory	2 customer-accessible/upgradable memory module slots
	Supports dual-channel memory
	Supports up to 8 GB of system RAM
	PC2-6400, 800-MHz, DDR2
	Supports the following configurations:
	● 8192-MB total system memory (4096 × 2, dual-channel)
	● 6144-MB total system memory (4096 + 2048)
	● 5120-MB total system memory (4096 + 1024)
	● 4096-MB total system memory (2048 × 2, dual channel)
	● 4096-MB total system memory (4096 × 1)
	● 3072-MB total system memory (2048 + 1024)
	● 2048-MB total system memory (1024 × 2, dual-channel)
	● 2048-MB total system memory (2048 × 1)
	● 1024-MB total system memory (1024 × 1)
Hard drives	Supports 9.5-mm 2.5-inch hard drives
	Customer-accessible
	Serial ATA
	Supports the following drives:
	● 500-GB, 7200 and 5400 rpm
	● 320-GB, 7200 rpm
	● 250-GB, 7200 and 5400 rpm
	● 160-GB, 7200 and 5400 rpm
	● 80-GB solid state drive
	HP 3D Drive Guard
Optical drives	Upgrade bay (removal of 1 screw required)
	Customer-accessible
	Serial ATA
	12.7-mm tray load
	Supports the following drives:
	● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
	● Blu-ray ROM DVD+/-RW SuperMulti DL Drive
	● DVD-ROM Drive

2 Chapter 1 Product description

Category	Description
Diskette drive	Supports external USB diskette drive only
	Supports boot from external USB diskette drive
Microphone	Integrated dual-array microphone
Audio	ADI1984A HD Audio
Modem	56K V.92 1.5-inch data/fax modem with digital line guard
	HD audio interface
	Modem cable not included
Ethernet	Intel 82567LM 10/100/1000 network interface card (NIC) with iAMT
	S3/S4/S5 wake on LAN: DC - no
	S3/S4/S5 wake on LAN: AC - yes
	NIC power-down technology
Wireless	Integrated WLAN options by way of wireless module:
	Three WLAN antennae built into display assembly
	Support for no-WLAN option
	Support for the following WLAN formats:
	●	Intel 802.11a/b/g/n
	● Intel 802.11a/b/g/n with iAMT support
	●	Intel 802.11a/b/g
	● Intel 802.11a/b/g with iAMT support
	Integrated personal area network (PAN) options by way of Bluetooth® module:
	Support for no-WPAN option
	Broadcom Bluetooth
External media cards	One ExpressCard/54 slot
	Media Card Reader supporting Secure Digital (SD) Memory Card, MultiMediaCard
	(MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD) and Memory
	Stick Duo
Ports	Audio-in (mono microphone)
	Audio-out (stereo headphone)

High-Definition Multimedia Interface (HDMI)

eSATA

RJ-11 (modem)

RJ-45 (Ethernet, includes link and activity lights)

USB (4)

VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-Hz (hot plug/unplug with auto-detect)

3

Category	Description
	3-pin AC power
Docking	HP Advanced Docking Station and HP Docking Station
Keyboard/pointing devices	14.4-inch keyboard with separate numeric keypad
	Dualpoint (pointing stick and TouchPad) with 3 pointing stick buttons and 3 TouchPad
	buttons and vertical scrolling (taps enabled as default)
Power requirements	The following AC adapters with localized cable plug support (3-wire plug with ground pin,
	supports 3-pin DC connector):
	● 150-W PFC AC adapter
	● 120-W PFC AC adapter
	8-cell, 2.55-Ah (73-Wh) Li-ion battery
	Support for 8-cell Extended Life Battery
	Support for 12-cell Ultra Capacity Battery
Security	Full volume encryption
	Integrated fingerprint reader
	Integrated smart card reader
	Preboot authentication (password, smart card)
	Security cable slot
	Trusted platform module (TPM) V.1.2
Operating system	Preinstalled:
	Windows Vista® Business 32/64
	Windows Vista Home Basic 32
	Windows® XP Professional
	FreeDOS
	Preinstalled with Microsoft® Office:
	Windows Vista Business 32/64 with Office 2007 Ready
	Windows Vista Business 32/64 with Office 2007 Personal
	Windows Vista Business 32/64 with Office 2007 Pro
	Windows Home Basic with Office 2007 Ready
	Windows Vista Ultimate with Office 2007 Ready
	Windows XP Professional with Office 2007 Ready
	Windows XP Professional with Office 2007 Personal
	Windows XP Professional with Office 2007 Pro
	Restore media:
	Windows Vista Business 32/64
	Windows Vista Home Basic 32

4 Chapter 1 Product description

Category	Description
	Windows Ultimate 32
	Windows XP Professional
	DRDVD Windows XP Pro
	DRDVD Windows Vista
	Supported:
	Window XP Professional 64 (SP2)
	Certified:
	Novell SuSE Linux
Serviceability	End-user replaceable parts:
	AC adapter
	Battery (system)
	Hard drive
	Memory module
	Optical drive
	WLAN module
	Bluetooth module
	Keyboard
	RTC battery
	Fan assembly
	Power button
	Switch cover

5

2 External component identification

Display

Component		Description
(1)	Internal display switch	Turns off the display if the display is closed while the power is on.
(2)	Internal microphones (2)	Record sound.
(3)	Webcam light	On: The webcam is in use.
(4)	Webcam	Records audio and video and captures still photographs.
(5)	Ambient light sensor	Automatically adjusts the display brightness based on the lighting
		conditions in your environment.

6 Chapter 2 External component identification

Top components

Pointing devices

Component		Description
(1)	Pointing stick*	Moves the pointer and selects or activates items on the screen.
(2)	Left pointing stick button*	Functions like the left button on an external mouse.
(3)	TouchPad*	Moves the pointer and selects or activates items on the screen.
(4)	Left TouchPad button*	Functions like the left button on an external mouse.
(5)	Center TouchPad button*	Functions like the center button on an external mouse.
(6)	Right TouchPad button*	Functions like the right button on an external mouse.
(7)	TouchPad scroll zone	Scrolls up or down.
(8)	Right pointing stick button*	Functions like the right button on an external mouse.
(9)	Center pointing stick button*	Functions like the center button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, follow these steps:

●In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.

●In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.

Top components

7

Lights

Component		Description
(1)	Power lights (2)*	● On: The computer is on.
		● Blinking: The computer is in the Sleep state (Windows Vista)
		or Standby (Windows XP).
		● Off: The computer is off or in Hibernation.
(2)	Wireless lights (2)†	● On: An integrated wireless device, such as a wireless local
		area network (WLAN) device and/or a Bluetooth device, is on.
		● Amber: All wireless devices are off.
(3)	Caps lock light	On: Caps lock is on.
(4)	Num lock light	On: Num lock is on.
(5)	Volume mute light	● On: Computer sound is on.
		● Amber: Computer sound is off.
(6)	Volume down light	Blinking: The volume scroll zone is being used to decrease speaker
		volume.
(7)	Volume up light	Blinking: The volume scroll zone is being used to increase speaker
		volume.
(8)	Calculator light	On: The Windows calculator function is on.

8 Chapter 2 External component identification

Component		Description
(9)	Battery light	●	Amber: A battery is charging.
		●	Turquoise: A battery is close to full charge capacity.
		●	Blinking amber: A battery that is the only available power
			source has reached a low battery level. When the battery
			reaches a critical battery level, the battery light begins blinking
			rapidly.
		●	Off: If the computer is plugged into an external power source,
			the light turns off when all batteries in the computer are fully
			charged. If the computer is not plugged into an external power
			source, the light stays off until the battery reaches a low
			battery level.
(10)	Drive light	●	Blinking: The hard drive or optical drive is being accessed.
		●	Amber: HP 3D DriveGuard has temporarily parked the hard
			drive.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

†The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

Top components

9

Buttons, switches, and fingerprint reader

Component		Description
(1)	Power button	● When the computer is off, press the button to turn on the
		computer.
		● When the computer is on, press the button to shut down the
		computer.
		● When the computer is in the Sleep state (Windows Vista) or
		Standby (Windows XP), press the button briefly to exit Sleep
		or Standby.
		● When the computer is in Hibernation, press the button briefly
		to exit Hibernation.
		If the computer has stopped responding and Windows shutdown
		procedures are ineffective, press and hold the power button for at
		least 5 seconds to turn off the computer.
		To learn more about your power settings, follow these steps:
		● In Windows Vista, select Start > Control Panel > System
		and Maintenance > Power Options.
		● In Windows XP, select Start > Control Panel > Performance
		and Maintenance > Power Options.
(2)	Info button	Launches Info Center, which enables you to open various software
		solutions.
(3)	Internal display switch	Turns off the display if the display is closed while the power is on.

10 Chapter 2 External component identification

Component		Description
(4)	Wireless button	Turns the wireless feature on or off but does not establish a
		wireless connection.
		NOTE: You must set up or access a wireless network to establish
		a wireless connection.
(5)	Presentation button	Starts the presentation feature.
(6)	Volume mute button	Mutes and restores speaker sound.
(7)	Volume scroll zone	Adjusts speaker volume. Slide your finger to the left to decrease
		volume and to the right to increase volume. You can also press the
		left side of the volume slider to decrease volume, or press the right
		side of the volume slider to increase volume.
(8)	Calculator button	Turns on the Windows calculator function.
(9)	Fingerprint reader	Allows a fingerprint logon to Windows instead of a password logon.

Top components 11

Keys

NOTE: Your computer may look slightly different from the illustration in this section.

Component		Description
(1)	esc key	Displays system information when pressed in combination with the
		fn key.
(2)	fn key	Executes frequently used system functions when pressed in
		combination with a function key or the esc key.
(3)	Windows logo key	Displays the Windows Start menu.
(4)	Windows applications key	Displays a shortcut menu for items beneath the pointer.
(5)	Integrated numeric keypad keys	Can be used like the keys on an external numeric keypad.
(6)	Function keys	Execute frequently used system functions when pressed in
		combination with the fn key.

12 Chapter 2 External component identification

Front components

Component		Description
(1)	Wireless light	On: An integrated wireless device, such as a wireless local area
		network (WLAN) device and/or a Bluetooth device, is on.
		Amber: All wireless devices are off.
(2)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state (Windows Vista)
			or Standby (Windows XP).
		●	Off: The computer is off or in Hibernation.
(3)	Battery light	●	Amber: A battery is charging.
		●	Turquoise: A battery is close to full charge capacity.
		●	Blinking amber: A battery that is the only available power
			source has reached a low battery level. When the battery
			reaches a critical battery level, the battery light begins blinking
			rapidly.
		●	Off: If the computer is plugged into an external power source,
			the light turns off when all batteries in the computer are fully
			charged. If the computer is not plugged into an external power
			source, the light stays off until the battery reaches a low
			battery level.
(4)	Drive light	Blinking: The hard drive or optical drive is being accessed.
		Amber: HP 3D DriveGuard has temporarily parked the hard drive.
(5)	Speakers (2)	Produce sound.
(6)	Audio-out (headphone) jack	Produces sound when connected to optional powered stereo
		speakers, headphones, ear buds, a headset, or television audio.
		NOTE: When a device is connected to the headphone jack, the
		computer speakers are disabled.
(7)	Audio-in (microphone) jack	Connects an optional computer headset microphone, stereo array
		microphone, or monaural microphone.

Front components 13

Component		Description
(8)	Media Card Reader	Supports the following optional digital card formats:
		●	Memory Stick
		●	Memory Stick Duo
		●	Memory Stick Pro
		●	MultiMediaCard
		● Secure Digital Memory Card
		● xD-Picture Card
		● xD-Picture Card Type H
		● xD-Picture Card Type M
(9)	Display release button	Opens the computer.
(10)	Business card slot	Holds a business card in position so that the webcam can capture
		an image.

Left-side components

Component		Description
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent, but
		it may not prevent the computer from being mishandled or stolen.
(2)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool internal
		components and prevent overheating. It is normal for the internal
		fan to cycle on and off during routine operation.
(3)	Power connector	Connects an AC adapter.
(4)	HDMI port	Connects an optional HDMI device.
(5)	External monitor port	Connects an external VGA monitor or projector.
(6)	USB port	Connects an optional USB device.
(7)	1394 port	Connects an optional IEEE 1394 or 1394a device, such as a
		camcorder.
(8)	ExpressCard slot	Supports optional ExpressCards.
(9)	Smart card reader	Supports optional smart cards and Java™ Cards.

14 Chapter 2 External component identification

Rear component

The vent enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Right-side components

Component			Description
(1)	eSATA port		Connects high-performance eSATA components, such as an
			eSATA external hard drive.
(2)	USB ports (3)		Connect optional USB devices.
(3)	Upgrade bay		Supports an optical drive or hard drive.
(4)	RJ-45	(network) jack	Connects a network cable.
(5)	RJ-11	(modem) jack	Connects a modem cable.

Rear component 15

Bottom components

Component		Description
(1)	Battery bay	Holds the battery.
(2)	Docking connector	Connects an optional docking device.
(3)	Vents (3)	Enable airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool internal
		components and prevent overheating. It is normal for the internal
		fan to cycle on and off during routine operation.
(4)	Hard drive bay	Holds the hard drive and a Bluetooth device.
(5)	Memory module compartment	Contains the memory module slots and a wireless LAN module
		slot.
		CAUTION: To prevent an unresponsive system and the display
		of a warning message, replace the WLAN module with only a
		module authorized for use in the computer by the governmental
		agency that regulates wireless devices in your country. If you
		replace the module and then receive a warning message, remove
		the module to restore computer functionality, and then contact
		technical support through Help and Support.
(6)	Accessory battery connector	Connects an optional accessory battery.
(7)	Battery release latch	Releases the battery from the battery bay.

16 Chapter 2 External component identification

Wireless antennae

The antennae send and receive signals from one or more wireless devices. These antennae are not visible from the outside of the computer.

NOTE: For optimal transmission, keep the areas immediately around the antennae free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Wireless antennae 17

3 Illustrated parts catalog

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:

(1)Product name: This is the product name affixed to the front of the computer.

(2)Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3)Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4)Model description: This is the number used to locate documents, drivers, and support for the computer.

(5)Warranty period: This number describes the duration of the warranty period for this computer.

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

18 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 19

Item	Description	Spare part number
(1)	Display assemblies (include 3 WLAN antenna transceivers and cables)
	17.0-inch WUXGA WVA AntiGlare display assembly without camera module	494016-001
	17.0-inch WUXGA WVA AntiGlare display assembly with camera module	494017-001
	17.0-inch WSXGA+ WVA AntiGlare display assembly without camera module	494012-001
	17.0-inch WSXGA+ WVA AntiGlare display assembly with camera module	494013-001
	17.0-inch WUXGA DreamColor display assembly without camera module	494014-001
	17.0-inch WUXGA DreamColor display assembly with camera module	494015-001
	17.0-inch WXGA+ AnitGlare display assembly without camera module	494018-001
	17.0-inch WXGA+ AnitGlare display assembly with camera module	494019-001

(2)Keyboards with pointing stick (include keyboard cable and pointing stick cable)

For use in Belgium	494002-A41
For use in Brazil	494002-201
For use in the Czech Republic	494002-221
For use in Denmark	494002-081
For use in France	494002-051
For use in French Canada	494002-121
For use in Germany	494002-041
For use in Greece	494002-151
For use in Hungary	494002-211
For use in Iceland	494002-DD1
For use in Israel	494002-BB1
For use in Italy	494002-061
For use in Japan	494002-291
For use in Latin America	494002-161
For use in the Netherlands and Europe	494002-021
For use in Norway	494002-091
For use in Portugal	494002-131
For use in Russia	494002-251
For use in Saudi Arabia	494002-171
For use in Slovakia	494002-231
For use in Slovenia	494002-BA1
For use in South Korea	494002-AD1
For use in Spain	494002-071
For use in Sweden and Finland	494002-B71

20 Chapter 3 Illustrated parts catalog