HP DesignJet XL 3600 User's Guide
HP DesignJet XL 3600 Multifunction Series
User Guide
Edition 1
Legal notices
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L.P.
The information contained herein is subject to
change without notice.
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services are set forth in the express warranty
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Table of contents
1 Introduction ............................................................................................................................................................................................... 1
Welcome to your printer ......................................................................................................................................................... 2
Printer models .......................................................................................................................................................................... 2
Safety precautions ................................................................................................................................................................... 3
Main components ..................................................................................................................................................................... 7
Turn the printer on and o ...................................................................................................................................................... 8
Front panel .............................................................................................................................................................................. 10
HP Utility .................................................................................................................................................................................. 13
HP Print Preview ..................................................................................................................................................................... 14
Embedded Web Server ......................................................................................................................................................... 15
Demo prints ............................................................................................................................................................................ 15
Congure your printer ........................................................................................................................................................... 16
Mobile printing ........................................................................................................................................................................ 34
Accessibility ............................................................................................................................................................................. 34
Other sources of information ............................................................................................................................................... 35
2 Paper handling ........................................................................................................................................................................................ 36
General information and tips ............................................................................................................................................... 37
Paper status ............................................................................................................................................................................ 37
Load a roll ................................................................................................................................................................................ 38
Unload paper .......................................................................................................................................................................... 41
Load a single sheet ................................................................................................................................................................ 42
Paper source ........................................................................................................................................................................... 43
Store paper .............................................................................................................................................................................. 44
Cannot load paper .................................................................................................................................................................. 45
Paper presets .......................................................................................................................................................................... 45
3 Working with two rolls (XL 3600dr only) ............................................................................................................................................ 48
Advantages of a multiroll printer ......................................................................................................................................... 49
How the printer allocates jobs to paper rolls ..................................................................................................................... 49
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4 Networking .............................................................................................................................................................................................. 51
Introduction ............................................................................................................................................................................. 52
Control network protocols .................................................................................................................................................... 52
Front-panel menu items ....................................................................................................................................................... 52
Link conguration methods ................................................................................................................................................. 55
Troubleshooting ..................................................................................................................................................................... 56
5 Printing ..................................................................................................................................................................................................... 60
Introduction ............................................................................................................................................................................. 61
Print from a USB ash drive ................................................................................................................................................. 61
Print from the network folder .............................................................................................................................................. 62
Print from a computer using a printer driver ..................................................................................................................... 63
Advanced print settings ........................................................................................................................................................ 64
6 Mobile printing ........................................................................................................................................................................................ 75
Introduction ............................................................................................................................................................................. 76
Print from Android ................................................................................................................................................................. 76
Print from Chrome OS ........................................................................................................................................................... 76
Print, scan, and share from the HP Smart App ................................................................................................................. 77
Print by email (HP ePrint) ...................................................................................................................................................... 77
Mobile specications .............................................................................................................................................................. 77
7 Job queue management ....................................................................................................................................................................... 79
Job queue in the front panel ................................................................................................................................................ 80
Print job queue in the Embedded Web Server or HP DesignJet Utility .......................................................................... 85
Scan queue in the Embedded Web Server or HP DesignJet Utility ................................................................................ 87
8 Scanning and copying ............................................................................................................................................................................ 89
Quicksets ................................................................................................................................................................................. 90
Scanning .................................................................................................................................................................................. 90
Copying .................................................................................................................................................................................... 96
Scanner preferences ........................................................................................................................................................... 101
Scanner troubleshooting .................................................................................................................................................... 101
Scanner diagnostic plot ...................................................................................................................................................... 112
Scan from the HP Smart App ............................................................................................................................................. 114
9 Collection and nishing ....................................................................................................................................................................... 115
The stacker ........................................................................................................................................................................... 116
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10 Color management ............................................................................................................................................................................ 119
Introduction .......................................................................................................................................................................... 120
How colors are represented ............................................................................................................................................... 120
A summary of the color management process .............................................................................................................. 120
Color calibration ................................................................................................................................................................... 120
Color management from printer drivers .......................................................................................................................... 122
Color management from the front panel ........................................................................................................................ 124
11 Practical printing examples .............................................................................................................................................................. 125
Print a draft for revision with the correct scale .............................................................................................................. 126
Print a PDF multipage job from Adobe Acrobat Reader or Adobe Acrobat Pro ......................................................... 127
Print a document with the correct colors ........................................................................................................................ 129
Print a project ....................................................................................................................................................................... 136
Print a presentation ............................................................................................................................................................. 139
Print and scale from Microsoft Oce ............................................................................................................................... 143
12 Retrieving printer usage information ............................................................................................................................................. 147
Get printer accounting information .................................................................................................................................. 147
Check usage statistics ......................................................................................................................................................... 147
Check usage statistics for a job ......................................................................................................................................... 150
Check cost assignment ....................................................................................................................................................... 151
13 Handling ink cartridges and printhead ........................................................................................................................................... 153
About the ink cartridges ..................................................................................................................................................... 154
Check the ink cartridges status ......................................................................................................................................... 154
Remove an ink cartridge ..................................................................................................................................................... 154
Insert an ink cartridge ......................................................................................................................................................... 155
About the printhead ............................................................................................................................................................ 157
Check the printhead status ................................................................................................................................................ 157
Remove the printhead ........................................................................................................................................................ 158
Insert the printhead ............................................................................................................................................................. 161
Storage of anonymous usage information ..................................................................................................................... 164
Safe mode ............................................................................................................................................................................. 164
14 Printer maintenance ......................................................................................................................................................................... 165
Check printer status ............................................................................................................................................................ 166
Clean the exterior of the printer ........................................................................................................................................ 166
Maintain the ink cartridges ................................................................................................................................................. 166
Move or store the printer .................................................................................................................................................... 166
Update the rmware ........................................................................................................................................................... 167
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Update the software ........................................................................................................................................................... 168
Printer maintenance kits .................................................................................................................................................... 168
Secure File Erase .................................................................................................................................................................. 168
Disk Wipe ............................................................................................................................................................................... 169
15 Scanner maintenance ....................................................................................................................................................................... 170
Clean the scanner’s glass plate ......................................................................................................................................... 171
Calibrate the scanner .......................................................................................................................................................... 173
16 Supplies and accessories ................................................................................................................................................................. 175
How to order supplies and accessories ........................................................................................................................... 176
Introduction to the accessories ......................................................................................................................................... 181
17 Troubleshooting paper issues ......................................................................................................................................................... 182
Paper cannot be loaded successfully ............................................................................................................................... 183
Paper type is not in the driver ............................................................................................................................................ 184
Printer printed on the wrong paper type ......................................................................................................................... 185
Automatic cut not available ............................................................................................................................................... 185
On hold for paper ................................................................................................................................................................. 185
Paper jam in the printzone ................................................................................................................................................. 186
Troubleshooting paper issues ........................................................................................................................................... 191
A strip stays on the waste bin output tray and generates jams .................................................................................. 196
Printer displays out of paper when paper is available ................................................................................................... 196
Sheet stays in the printer when the print has been completed ................................................................................... 196
Paper is cut when the print has been completed ........................................................................................................... 196
Cutter does not cut well ...................................................................................................................................................... 197
Roll is loose on the roll core ............................................................................................................................................... 197
Recalibrate the paper advance .......................................................................................................................................... 197
18 Troubleshooting print-quality issues ............................................................................................................................................. 199
General advice ...................................................................................................................................................................... 201
Horizontal lines across the image (banding) ................................................................................................................... 201
Whole image is blurry or grainy ......................................................................................................................................... 202
Paper is not at .................................................................................................................................................................... 203
Print is scued or scratched ............................................................................................................................................... 203
Ink marks on the paper ....................................................................................................................................................... 203
Black horizontal lines on yellow background .................................................................................................................. 204
Black ink comes o when you touch the print ................................................................................................................ 204
Edges of objects are stepped or not sharp ..................................................................................................................... 205
Edges of objects are darker than expected ..................................................................................................................... 205
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Horizontal lines at the end of a cut sheet print .............................................................................................................. 205
Vertical lines of dierent colors ......................................................................................................................................... 205
White spots on the print ..................................................................................................................................................... 206
Colors are inaccurate ........................................................................................................................................................... 206
Colors are fading .................................................................................................................................................................. 207
Image is incomplete (clipped at the bottom) .................................................................................................................. 207
Image is clipped ................................................................................................................................................................... 207
Some objects are missing from the printed image ........................................................................................................ 208
Lines are too thick, too thin or missing ............................................................................................................................ 209
Lines appear stepped or jagged ........................................................................................................................................ 209
Lines print double or in the wrong colors ........................................................................................................................ 210
Lines are discontinuous ...................................................................................................................................................... 210
Lines are blurred .................................................................................................................................................................. 211
Line lengths are inaccurate ................................................................................................................................................ 211
Image Diagnostics Print ...................................................................................................................................................... 212
If you still have a problem .................................................................................................................................................. 215
19 Troubleshooting ink cartridge and printhead issues ................................................................................................................... 216
Cannot insert an ink cartridge ........................................................................................................................................... 217
Ink cartridge status messages .......................................................................................................................................... 217
Cannot insert the printhead ............................................................................................................................................... 217
The front-panel display recommends reseating or replacing the printhead ............................................................. 217
Clean the printhead ............................................................................................................................................................. 218
Align the printhead .............................................................................................................................................................. 218
Printhead status messages ............................................................................................................................................... 219
20 Troubleshooting general printer issues ......................................................................................................................................... 220
Printer does not print .......................................................................................................................................................... 221
Front panel fails to initialize ............................................................................................................................................... 221
Printer seems slow .............................................................................................................................................................. 222
Communication failures between computer and printer .............................................................................................. 222
Cannot access the Embedded Web Server ...................................................................................................................... 222
Cannot connect to the Internet ......................................................................................................................................... 223
Web Services issues ............................................................................................................................................................ 223
Automatic le system check .............................................................................................................................................. 223
Alerts ...................................................................................................................................................................................... 223
21 Front-panel error messages ............................................................................................................................................................ 225
System error log .................................................................................................................................................................. 225
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22 HP Customer Care ............................................................................................................................................................................. 226
Introduction .......................................................................................................................................................................... 227
HP Professional Services .................................................................................................................................................... 227
Customer Self Repair .......................................................................................................................................................... 228
Contact HP Support ............................................................................................................................................................. 228
23 Printer specications ......................................................................................................................................................................... 230
Functional specications .................................................................................................................................................... 231
Mobile printing specications ............................................................................................................................................ 233
Physical specications ........................................................................................................................................................ 233
Memory specications ........................................................................................................................................................ 233
Power specications ............................................................................................................................................................ 234
Environmental specications ............................................................................................................................................. 234
Acoustic specications ........................................................................................................................................................ 234
Glossary ..................................................................................................................................................................................................... 235
Index ........................................................................................................................................................................................................... 238
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1 Introduction
●
Welcome to your printer
●
Printer models
●
Safety precautions
●
Main components
●
Turn the printer on and o
●
Front panel
●
HP Utility
●
HP Print Preview
●
Embedded Web Server
●
Demo prints
●
Congure your printer
●
Mobile printing
●
Accessibility
●
Other sources of information
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Welcome to your printer
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 914 mm (36 in)
wide. Some major features of the printer are shown below:
● Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the Best print-
quality option, the Maximum Detail option and photo paper.
● The printer can be controlled from its front panel or from a remote computer using the Embedded Web
Server, HP DesignJet Utility, or HP Click Printing Software (see http://www.hp.com/go/designjetclick).
● Touch-sensitive front panel in color, with an intuitive graphical user interface.
● Job previews in the front panel.
● Job previews on remote computers.
● Includes Web-connected features such as automatic rmware updates, HP ePrint, and Mobile Printing.
● Driverless printing: Files in common graphical formats can be printed directly without needing a printer
driver. Just insert a USB ash drive or use HP Click Printing Software.
● Paper exibility and automatic easy load, see Paper handling on page 36, with information and presets
accessible from the front panel and the HP DesignJet Utility.
● Handles cut-sheet and roll paper.
● Six-ink system.
● Accurate and consistent color reproduction with automatic color calibration.
● Economode for printing economically.
● Two rolls loaded at once (XL 3600MFP dr only) provide fast and easy switching between dierent rolls, or
long runs of unattended printing.
● High productivity features such as job previewing and nesting using HP Click Printing Software.
● Ink and paper usage information available from the Embedded Web Server, see Embedded Web Server
on page 15.
● Access to the online HP Support Center (see HP Support Center on page 227).
Printer models
This guide covers the following printer models, normally referring to them by their short names for brevity.
Full name Short name
HP DesignJet XL 3600 Multifunction Printer XL 3600
HP DesignJet XL 3600 Multifunction PostScript Printer XL 3600 PS
HP DesignJet XL 3600dr Multifunction Printer XL 3600dr
HP DesignJet XL 3600dr Multifunction PostScript Printer XL 3600dr PS
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Safety precautions
Read these safety precautions before using your printer. Also read your local Environmental, Health, and Safety
regulations.
This equipment is not suitable for use in locations where children are likely to be present.
For any maintenance or part replacement, follow the instructions provided in HP documentation to minimize
safety risks and to avoid damaging the printer.
General safety guidelines
There are no operator-serviceable parts inside the printer except those covered by HP’s Customer Self Repair
program (see http://www.hp.com/go/selfrepair). Refer servicing of other parts to qualied service personnel.
Turn o the printer and call your service representative in any of the following cases:
● The power cord or plug is damaged.
● The printer has been damaged by an impact.
● There is any mechanical or enclosure damage.
● Liquid has entered the printer.
● There is smoke or an unusual smell coming from the printer.
● The printer has been dropped.
● The printer is not operating normally.
Turn o the printer in either of the following cases:
● During a thunderstorm.
● During a power failure.
Take special care with zones marked with warning labels.
Ventilation measures for your location, whether oce, copy room, or printer room, should meet local
environmental health and safety (EHS) guidelines and regulations.
Electrical shock hazard
WARNING! The internal circuits of the built-in power supplies and power inlet operate at hazardous voltages
capable of causing death or serious personal injury.
Unplug the printer’s power cord before servicing the printer.
The printer requires a building installation circuit breaker, which must meet the requirements of the printer and
should be in accordance with the Electrical Code requirements of the local jurisdiction of the country in which the
equipment is installed.
To avoid the risk of electric shock:
● The printer should be connected to earthed mains outlets only.
● Avoid overloading the printer's electrical outlet with multiple devices.
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● Do not remove or open any closed system covers or plugs.
● Do not insert objects through slots in the printer.
● Take care not to trip over the cables when walking behind the printer.
●
● Never handle the power cord with wet hands.
Fire hazard
To avoid the risk of re, take the following precautions:
● The customer is responsible for meeting the printer’s requirements and the Electrical Code requirements
● Use only the power cord supplied by HP with the printer. Do not use a damaged power cord. Do not use the
● Do not insert objects through slots in the printer.
● Take care not to spill liquid on the printer. After cleaning, make sure all components are dry before using
● Do not use aerosol products that contain ammable gases inside or around the printer. Do not operate the
Insert the power cord securely and completely into the wall socket and printer inlet.
according to the local jurisdiction of the country where the printer is installed. Use the power supply voltage
specied on the nameplate.
power cord with other products.
the printer again.
printer in an explosive atmosphere.
● Do not block or cover the openings of the printer.
Mechanical hazard
The printer has moving parts that could cause injury. To avoid personal injury, take the following precautions
when working close to the printer.
● Keep your clothing and all parts of your body away from moving parts.
● Avoid wearing necklaces, bracelets, and other hanging objects.
● If your hair is long, try to secure it so that it will not fall into the printer.
● Take care that sleeves or gloves do not get caught in moving parts.
● Do not operate the printer with covers bypassed.
If you need to replace the cutter assembly, take care not to cut yourself on the sharp cutting edge.
●
● Internal fan blades are hazardous moving parts. Disconnect the printer before servicing.
● Never insert your hands into the printer while it is printing, due to the moving parts inside.
IMPORTANT: Ensure that the anti-tilt supports are assembled during printer use. These supports can only be
assembled and removed by service or authorized personnel.
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Heavy paper hazard
Special care must be taken to avoid personal injury when handling heavy papers.
● Handling heavy paper rolls may require more than one person. Care must be taken to avoid back strain
and/or injury.
● When handling heavy paper rolls, wear personal protective equipment, including boots and gloves.
● Follow your local Environmental Health and Safety regulations for handling heavy paper rolls.
Ink handling
HP recommends that you wear gloves when handling ink supplies.
Warnings and cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer
from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or
death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury or
damage to the printer.
Warning labels
Label Explanation
Electric shock hazard. Power Supply inside that operates at
hazardous voltages. Disconnect all power sources before servicing.
Before starting, read and follow the operating and safety
instructions.
Moving part. Keep your ngers and hands away from the moving
paper system.
Do not step on. Roll paper drawer open. Do not step on or climb on
drawer.
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Label Explanation
Moving parts. Rotating roll bar. Keep hands out.
Functional earthing (for ESD purposes).
Do not unscrew and remove the legs if you are not authorized.
Overbalance risk.
NOTE: The nal label position and its size on the printer may vary slightly, but labels should always be visible
and close to the potential risk area.
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Main components
The following front and rear views of the printer illustrate the main components.
Front view
1. Scanner
2. Stacker
3. Front panel
4. Ink cartridge slot
5. 1st drawer
6. 2nd drawer(XL 3600dr only)
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Rear view
1. Power socket
2. Diagnostic LEDs (to be used by service engineers)
3. Gigabit Ethernet port, to connect to a network
4. Communication port
Turn the printer on and o
TIP: The printer can be left powered on almost without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time (the default time is
determined by Energy Star), it saves power by going into sleep mode. However, any interaction with the printer's
front-panel display, or sending a new job to print, returns it to active mode, and it can resume printing
immediately. To change the sleep mode time, see Change system options on page 13.
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to time. This
avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer
powered on or in sleep mode to avoid wasting ink and time.
If you want to turn the printer on or o or reset the printer, the normal and recommended method is to use the
power key beside the front panel.
8 Chapter 1 Introduction ENWW
However, if you plan to store the printer for a long period or the power key does not seem to work, you are
recommended to unplug the power cord at the rear.
To turn it back on, plug in the power cord.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare the
printheads. Preparing the printheads takes about 75 seconds. However, if the printer has been o for six weeks
or more, preparing the printheads could take up to 45 minutes.
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Front panel
The front panel is a touch-sensitive screen with a graphical user interface, located on the front right of the
printer.
It gives you complete control of your printer: from the front panel, you can view information about the printer,
change printer settings, monitor printer status, and perform tasks such as supplies replacement and
calibrations. The front panel displays alerts (warning and error messages) when necessary.
It includes the following components:
1. The front panel itself: a 15.6 inch, full-color, touch-sensitive screen with a graphical user interface.
2. A Hi-Speed USB host port, intended for connecting a USB ash drive, which can provide les to be printed.
When a USB ash drive is inserted, a USB icon is displayed on the front panel's all-apps page.
3. The power key, with which you can turn the printer on or o, or wake up from sleep mode.
The front panel has a large central area to display dynamic information and icons.
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Home pages
There are three top-level pages that you can move between by sliding your nger across the screen:
● The main screen provides direct access to the main printer functions.
● The all-apps page displays a list of all apps available in your printer, and the status of each of them.
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● If you swipe left to the widget page, you can see at a glance the status of ink, paper supplies and job queue.
● At the top of the all-apps page there is a dashboard that displays alerts related to the main functions of the
Dim mode
After some time with no activity (5 minutes by default), the printer goes to dim mode. Any activity, such as the
use of the front panel or the arrival of a print job, ends dim mode and restores normal brightness. After some
time in dim mode (15 minutes by default), the printer changes to sleep mode. The time periods can be changed
from the front panel.
printer. Swipe down the dashboard to access the Status Center.
Sleep mode
Sleep mode puts the printer into a reduced power state after a period of inactivity, turning o some elements to
save energy. Printer features can be enabled from this mode, and the printer maintains network connectivity,
waking up only as necessary.
The printer can be woken from sleep mode any of the following ways:
● By pressing the power button
● By opening a cover
● By sending a print job
The printer wakes up in several seconds, more quickly than if it is completely turned o. While in sleep mode, the
power button blinks.
To change the time that elapses before sleep mode, see Change system options on page 13.
Printer Monitoring (with the Print Spooler) and Remote Printer Management with the HP Utility and Web
JetAdmin continue to be available during sleep mode. Some remote management tasks oer the option of
remotely waking up the printer if needed to perform the task.
Change the language of the front-panel display
If you can understand the current front-panel display language, tap , then System > Language.
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The language selection menu should now appear on the front-panel display. Tap your preferred language.
The available languages are English, Portuguese, Spanish, Catalan, French, Dutch, Italian, German, Polish,
Russian, Simplied Chinese, Traditional Chinese, Korean, and Japanese.
Change system options
You can change various printer system options from the front panel. Tap , then System.
● Language.
● Display brightness to change the brightness of the front-panel display.
● Date and time options to view or set the printer's date and time.
● Unit selection to change the units of measurement in the front-panel display. Select English or Metric. By
default, units are set to Metric.
● Speaker volume to change the volume of the printer's loudspeaker. Select O, Low, or High.
● Power options > Printer sleep to change the length of time the printer waits before going into sleep mode
(see Sleep mode on page 12). You can set the time from 5 to 60 minutes. The default time is <15 minutes
(total time including 5 minutes in dim mode).
● Power options > Auto-o due to inactivity to turn o the printer automatically after 120 minutes of
inactivity.
● Restore factory settings to restore the printer settings to their original values as set in the factory. This
● Firmware update to congure the automatic rmware update..
HP Utility
The HP Utility is a Windows only tool that enables you to manage your printer from a computer with a TCP/IP
connection.
You can install the HP Utility from http://www.hp.com/go/DesignJetXL3600/drivers.
option restores all of the printer settings except the administrator password and the paper presets.
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How to launch the HP Utility
Start the HP DesignJet Utility from the icon on your taskbar or from the Start menu > HP > HP DesignJet
Utility. This launches the HP DesignJet Utility, showing the printers installed on your computer. When you
open the HP DesignJet Utility for the rst time, it may oer you an automatic update with enhanced
functionality that we recommend you to accept.
When you select your printer in the left pane, everything that appears in the right pane is specic to that
printer.
HP Print Preview
The HP Print Preview application enables you to see a basic preliminary preview of how your job will be printed.
This application is available only under Windows. You can install the HP Print Preview by downloading the
integrated installer from http://www.hp.com/go/DesignJetXL3600/drivers.
If you use a V4 PDF driver, you can change the rotation, scaling, color mode and the paper source settings in the
application before you print.
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Embedded Web Server
The following browsers are known to be compatible with the Embedded Web Server:
● Microsoft Internet Explorer 11 and later for Windows 7 and later
● Apple Safari 8 and later for OS X 10.10 and later
● Mozilla Firefox (latest version)
● Google Chrome (latest version)
To use the Embedded Web Server on any computer, open your Web browser and enter the printer's IP address in
the browser's address bar. You can nd your printer's IP address in the printer’s front panel: tap and then
Network. See Congure your printer on page 16.
NOTE: Your browser may display a security warning when you enter the IP address. If you have entered the
correct address, it is safe to ignore the warning and continue to access the Embedded Web Server.
The Embedded Web Server window displays a menu used to access all the supported functionality. It supports
the following languages: English, Portuguese, Spanish, Catalan, French, Dutch, Italian, German, Polish, Russian,
Simplied Chinese, Traditional Chinese, Korean, and Japanese. It uses the language that you specied in your
Web browser options. If you specify a language that it cannot support, it is displayed in the language selected in
the printer, or else in English.
To change the language, change your Web browser's language setting. To complete the change, close and
reopen your Web browser.
Demo prints
The demo prints give various kinds of information about your printer. They can be requested from the front
panel.
Before requesting a demo print, check that the printer and the paper are ready for printing.
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● The loaded paper should be at least A3 landscape—419 mm (16.53 in) wide—otherwise the print may be
clipped.
● The front panel should be displaying the Ready message.
To print a demo print, tap , then Internal prints, then Demo prints, and select a print. The following prints are
available:
● Cad Color
● GIS
● Render
● Architectural Presentation Panel
Congure your printer
Connect the printer to your network
The printer is able to congure itself automatically for most networks, in a similar way to any computer in the
same network. The rst time you connect it to a network, this process may take a few minutes.
Once the printer has a working network conguration, you can check its network address from the front panel:
tap .
TIP: Consider making a note of the printer’s IP address, because you may need it during the setup process of
connecting your Windows or Mac OS computer clients.
Modify network conguration
To modify the current network conguration, go to the front panel and tap , then , then Network > Gigabit
Ethernet. From here it is possible, though not normally necessary, to change the settings manually; this can also
be done remotely using the Embedded Web Server.
For full details of the available connectivity settings, see Networking on page 51.
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If you accidentally miscongure the printer’s network settings, you can restore the network settings to their
factory values from the front panel: tap , then , then Restore connectivity factory settings. Then you must
restart the printer. This automatically provides a working network conguration for most networks. The printer’s
other settings remain unchanged.
Install your printer under Windows
The following instructions apply if you intend to print from software applications using a printer driver. See
Printing on page 60 for alternative ways of printing.
Before you begin, check your equipment:
● The printer should be set up and on.
● The Ethernet switch or router should be on and functioning correctly.
● The printer and the computer should be connected to the network (see Connect the printer to your network
on page 16).
Now you can proceed to install the printer software and connect to your printer.
Printer software installation
1. Make a note of the printer’s host name and IP address from the front panel (see Connect the printer to your
network on page 16).
2. Install the printer software from http://www.hp.com/go/DesignJetXL3600/drivers, following the software
installation instructions. By default, the following driver is installed:
● Non-PostScript printers: The raster driver
● PostScript printers, with Windows 7 or Windows Server 2008R2: The PostScript driver
● PostScript printers, with Windows 8, Windows Server 2012, or later: The PDF driver
3. Once downloaded, open it, and follow on-screen steps.
If your computer fails to nd any printers on the network, the Printer Not Found window is displayed, which helps
you to try to nd your printer. If you have a rewall in operation; you may have to disable it temporarily in order
to nd the printer. You also have the options of searching for the printer by its hostname, IP address or MAC
address.
Uninstall the printer software under Windows
Use the Control Panel to uninstall the software, in the same way as you can uninstall any other software.
Connect a computer to the printer by network (Mac OS X)
HP Click is the recommended way to connect with your printer to a network. See http://www.hp.com/go/
clickDesignJet for installation instructions.
ENWW Congure your printer 17
Set up printer services
You can set up the following services:
● Receive automatic rmware updates
● Enable email printing
● Enable additional printer services
A network connection is required, so the printer will test its own connectivity. Remember to connect the network
cable to the printer.
Each printer service can be enabled or disabled individually as explained below.
During initial printer setup, you are asked whether you want to enable these services. That decision can be
changed later by tapping , then at the top of the page, then Services > Data Collection & HP Privacy
Statement.
If you are part of the HP Partner Link Pay-per-use service, tap , then , then , then Register new service
in order to register the printer service.
Verify printer connection to HP
You can check that the printer is able to connect to HP services by tapping and viewing the status there. You
can see detailed information by clicking the Network or Service card. A panel similar to the one below is
displayed:
If there is any problem connecting to HP, you will be provided with a description of the problem and some
possible solutions.
Enable email printing with HP ePrint
The HP Connected service makes it easy to send jobs to your printer by attaching them to an email message.
You must accept the Data Collection & HP Privacy Statement in order to use HP Connected.
To enable email printing, in the front panel, tap , then at the right top corner of the page, then Services. >
HP Connected > Setup Web Services. A printer email address and printer code are assigned to the printer.
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To see your printer email address, tap > in the right top corner of the page, then Services. > HP
Connected > Printer email address.
Alternatively, you can congure it from the Embedded Web Server, Go to the HP Web Services menu and click
Enable HP web Services to register and enable HP ePrint.
If you are the printer administrator, log in at HP Connected (http://www.hpconnected.com) to customize your
printer’s email address or manage printer security for remote printing. Refresh the printer’s email address from
the front panel, tap > in the right top corner of the page, then Services. > HP Connected > Printer email
address.
Visit http://www.hpconnected.com to register yourself and your printer (using the printer code).
HP ePrint job policies
By default, the jobs sent by email are directly printed. To change the settings, tap , then at the right top
corner of the page, then Services > HP Connected > HP ePrint jobs.
You can select the roll to be used for HP ePrint jobs, or let the printer decide (save paper).
Congure ePrint connectivity service
You can remove the connection to HP ePrint if required for security. At the front panel, tap , then at the
right top corner of the page, then
To use remote printing again, you will need to set it up again from scratch.
Congure rmware updates
You can choose from the Embedded Web Server or from the front panel whether and how to download rmware
updates.
NOTE: If an administrator password has been set, it will be required to change these settings.
● In the Embedded Web Server: Click About printer > Firmware update.
● Using the front panel: Tap , then System > Firmware update.
Services > HP Connected > Remove Web Services.
ENWW Congure your printer 19
The following settings are available:
● Check for updates automatically: The printer will inform you when new rmware is available.
● Download new rmware automatically: The printer will automatically download new rmware whenever it
becomes available. Deactivate this option to download new rmware manually.
NOTE: Downloading the rmware does not mean that you have installed it in your printer. To install the
new rmware, you must conrm the installation manually.
Firmware update history.
●
LDAP Congure the email address book
The printer uses Lightweight Directory Access Protocol (LDAP), which provides access to a network address book
for scan-to-email and authentication purposes.
The following instructions explain how to use LDAP to connect the printer to a network email address book, and
to authenticate users of the printer using their LDAP credentials.
Email lookup
When the printer uses LDAP for scan-to-email, it searches a database of email addresses. When you enter the
email address and click the Search button, LDAP searches a list of email addresses for matching characters. You
can rene the search results by typing additional characters and performing a new search.
Printers that support LDAP also support the use of a standard outgoing email prole, so they do not require a
connection to an LDAP server in order to send email.
Information needed before starting
Ensure that you have the following information before starting the conguration:
● Server address (hostname or IP).
● Server authentication requirements.
● Path to start search (BaseDN, Search Root) (for example, o=mycompany.com).
● Attributes for matching the name entered (such as cnor samAccountName), retrieving the email
address (such as mail), and how the name will be displayed on the control panel (such as
displayName).
Address book setup
In the Embedded Web Server, click Settings >Address book. Here you can congure the printer to obtain email
addresses from an LDAP server, so that they are available when users perform a search from the Scan to Email
screen.
1. Open the Embedded Web Server.
2. Click Settings >Address book.
3. Enable the LDAP server (mandatory to continue with the LDAP conguration).
Network Directory Server section:
20 Chapter 1 Introduction ENWW
4. In the Network Directory Server section, enter the name of the LDAP server address (for example,
ldap.mycompany.com) and Port.
Server Authentication requirements section:
5. In the Server authentication requirements section you can select the appropriate authentication type in the
server (Windows credentials, simple credential, use printer user’s credentials). It is mandatory to ll the
Domain name, Username, and password.
LDAP Database search settings section:
6. Fill in these elds:
● In the path to start a search (BaseDN, Search Root) box, enter the path to start searching the
database (for example, o=mycompany.com).
● In the recipients's display name box, enter the name of the attribute that contains the person's name
(for example, displayName).
● In the recipient's email address box, enter the name of the attribute that contains the person's email
address (for example, mail or rfc822Mailbox).
● Use the LDAP lter condition box to set up an optional lter to lter out e-mail addresses.
7. Click the Apply button to save the settings. Setup is complete.
8. To check that the LDAP retrieval is set up correctly, enter at least three characters of a network contact
name in the Test box, and then click the Test button. If the test is successful a message is displayed
.
Congure a network folder
In the printer's Embedded Web Server, click the Settings tab and Network folder. See Embedded Web Server
on page 34.
ENWW Congure your printer 21
On the Network folders page, click at the top of the page, and ll in the various elds:
● Display name: Name displayed in the front panel when you are choosing the le’s scan destination/printing
origin (depending of the functionality use).
● Network path: Should contain the network name of the remote computer and must start with // followed
by the path.
● Protocol: SMB
● Functionality Use: Choose between Print only, Scan only, Print and Scan or None.
● Default Network destination: Enable this option to congure this folder as the default destination for les.
● Browse Network folder Structure: Enable to browse through the structure of folders.
● Authentication requirements: Enter the login username and password for the printer to access documents
and images in the network folder. The username and password are stored and encrypted in the printer's
memory. There are 3 options:
– None: Use this setting for an unprotected folder on the network (no credentials required).
– Automatic login using following credentials: Enter username and password only once during
conguration and later use the folder in the front panel without entering credentials.
– Prompt for credentials when needed: Enter username and password in the front panel every time you
use it.
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