Gateway 7450R User Manual

Gateway™ 7450R Server

System Manual

March 2001

Notices

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway .net, Gateway stylized logo, Perfect Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business ” slogan are registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work, Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware, Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo, Gateway T eacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids BackPack, People Rule, SERVE-TO-ORDER, Serv er Watchdog, SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, an d Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used f or identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

Contents

Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Interior of system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Control panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting up the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Starting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Understanding the Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Resetting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 Case Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Replacing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4 Replacing and Adding Internal Devices . . . . . . . . . . . . . . . . . . . . . . . . 21

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Preparing to replace or add a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Drive cabling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing a CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing the CD drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Replacing a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents i

Adding a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Adding memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Replacing the primary processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Replacing the secondary processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Adding a secondary processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Replacing a blower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Replacing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Replacing the control panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Replacing the hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Replacing the riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

About the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Setting the system board jumpers and switches . . . . . . . . . . . . . . . . . . . . . . . . . . .64

The CMOS Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Setting the switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

6 Managing the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Avoiding power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Line conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Uninterruptible power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Maintain and manage your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Hard drive maintenance utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Hard drive management practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Protecting the server against viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

System administration and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

ManageX Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

SNMP agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

System security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

System recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Creating a startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

ii Gateway 7450R Server System Manual

Using your Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Troubleshooting the battery installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

CD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Memory and processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Peripheral/Adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Video problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Error codes and test points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

A Safety, Regulatory, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

B System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Contents iii

iv Gateway 7450R Server System Manual

Preface

Conventions used in this manual

Throughout this manual, you will see the following conventions:

Convention Description

ENTER Keyboard key names are printed in small capitals. C

TRL+ALT+DEL A plus sign means to press the keys at the same time.

Setup Commands to be entered, options to select, and messages that

appear on your monitor are printed in bold. User’s Guide Names of publications are printed in italic. Viewpoint All references to front, rear, left, or right on the server are based

on the server being in a normal, upright position, as viewed from

the front.

Important A note labeled important informs you of special

circumstances.

Caution A caution warns you of possible damage to equipment or

loss of data.

Warning A warning indicates the possibility of personal injury.

Preface v

Getting additional information

Log on to the Gateway technical support area at www.gatewayatwork.com to find information about your system or other Gateway products. Some t ypes of information you can acc ess are:

■ Hardware driver and program u pdates

■ Technical tips

■ Service agreement information

■ Technical documents and component info rmation

■ Frequently asked questions (FAQs)

■ Documentation for per ipherals or optional co mponents

■ Online technical support

vi Gateway 7450R Server System Manual

System Features

Standard features

■ As many as two Intel

Bus (FSB)

■ Four Dual Inline Memory Module (DIMM) sockets, that support up to

4.0 GB of buffered, PC/133 Synchronous Dynamic Random Access Memory (SDRAM)

■ ATI Rage XL AGP video chipset

■ Two integrated Intel 82559 network controllers providing dual 10/100

LAN support and network con nectors

■ Integrated Super Video Graphics Array (SVGA) vi deo suppo rt with 4 MB

of Synchronous Graphics RAM (SGRAM)

■ Two full-length, full-height, 64-bit, 66 MHz PCI slots on a riser card

■ One 1.44 MB disk ette driv e, on e opti onal CD dri ve, an d at l east one ha rd

drive

■ Integrated voltage regulator modules (VRMs) for both processors

■ Integrated Adaptec AIC 7892 small computer systems interface (SCSI)

controller providing low-voltage differential (LVD) Ultra3 support

Pentium III processors with 133 MHz Front Side

■ Three-drive hot-plug drive bay supporting Ultra160 single connector

attachment (SCA) drives

■ Keyboard port Personal System/2

port, one video port, two RJ-4 5 LAN ports, an d one Un iversal Serial Bus (USB) port on the front panel

(PS/2), mouse port (PS/2), one serial

System Features 1

Front panel

CD drive (optional)Control Panel

Hard drive activity LED (3)

Hot-plug drive(s)Hot-plug drive bays (3)

Control panel contain s th e LED ind ica tor s an d the bu tto ns th at c ont rol the server.

CD drive (optional) plays data or audio CDs. Diskette d rive writes to and reads from 3.5-inch, 1.44 MB diskettes. Hot-plug driv e bays (3) includes three drive carriers and as many as three

hot-swappable, hot-plug drives connected to a ho t-plug b ac kplane. Th e driv e bays support 1.0-inch Ultra160 SCSI drives.

Hot plug drive(s) plug into the hot-plug drive bay(s). The server includes at least one and may inclu de as many as three.

Hard drive activity LED (3) flashes green when the adjacent hard drive is accessed.

Hard drive pow er LED (3) glows g reen when the adjacent hard drive has power, glows amber if the adjacent hard drive has failed, and blinks amber if the adjacent hard drive is rebuilding.

Hard drive power LED (3)

Diskette drive

2 Gateway 7450R Server System Manual

Control Panel

System fault LED

Power LED

Fault LED reset button

Power button

System fault LED glows amber when a hardware or system failure occurs. Pressing the fault LED reset button turns this LED off, but does not correct the fault.

Power LED glows green when the serve r has power and flashes green when the server is in power saving mode. This LED glows amber when AC power to the server is on, but the internal (DC) power is off which means there is power to the server but the server is powered down.

Fault LED reset button resets any of the fault LEDs to its original state in the default mode. This button does not correct or clear the fault. If the fault condition persists, the appropriate LED will turn on again until the fault is corrected. This button can be reprogrammed through a BIOS option to generate a Non-Maskable Interrupt (NMI) when pressed. The NMI function can produce varied results depending on the software support for NMI handling.

LAN1 LED LAN2 LED Blower fault LED Fan fault LED USB port

Power button turns the serve r on and off. LAN1 LED blinks green when there is traffic on the LAN1 connector. Glows

amber when the LAN1 connector experiences an interruption in connectivity. LAN2 LED blinks green when there is traffic on the LAN2 connector. Glows

amber when the LAN2 connector experiences an interruption in connectivity. Blower fault LED glows amber when one of the blowers has failed or entered

an out-of-tolerance sta te. Fan fault LED glows amber when one of the fans has failed or entered an

out-of-toleran ce state. USB port provides front panel access for USB peripherals.

System Features 3

Back panel

Power connector

Keyboard port Serial port

Power connector connects the server power cord. The other end of the power cord plugs into an AC outlet, uninterruptible power supply (UPS), or power strip.

Mouse port connects a PS/2-compatible mouse. LAN2 port lets you connect to a network. The adjacent indicator LEDs show

LAN activity (green) and 100 Mbit speed (amber). LAN1 port lets you connect to a network. The adjacent indicator LEDs show

LAN activity (green) and 100 Mbit speed (amber).

Keyboard port connects a PS/2-compatible keyboard. Serial port connects to a serial device. Video por t connects the monitor interface cable. The video controller is

integrated on the system board.

Mouse port

LAN2 port

Video port

LAN1 port

Expansion card slots (2)

Expansion card slots (2) let you install as many as two full-length, full-height, 64-bit, 66 MHz PCI expansion cards.

4 Gateway 7450R Server System Manual

Interior of system

Expansion cards

Riser card

Air baffle

System boa rd

Fan 1

Control panel board

Power supply

Fan 2

Blower 2

Blower 1

Hot-plug backplane Hot-plug drive bays

Diskette drive

CD drive (o ptional)

Expansion cards you can install as many as two full-length PCI expansion cards.

Riser card supports as many as two full-length PCI expansion cards. System board see “System board” on page 6. Fans provide cooling for the system. Control panel board contains the indicator LEDs and the butto ns to control

the server. See “Control panel b oard” on page 9 . Air baffle controls the internal airflow to make sure the thermally sensitive

internal components receive adequate cooling.

Power supply provides power to the system components. Blowers provide cooling for the system. Hot-plug backplane provides the control for the hot-plug drives.

System Features 5

Hot-plug bays support up to three 1-inch high, 3.5-inch Ultra160 SCA SCSI hard drives. Empty drive bays contain empty carriers to control airflow and EMC characteristics.

Diskette d rive reads and writes 1.44-MB diskett es. CD drive (optional) plays data or audio CDs.

System board

D E

A Secondary processor socket B Primary processor socket C Power connector D Speaker E Sw itch b ank SW 1 F Battery

6 Gateway 7450R Server System Manual

Blower 2 connector

G H Jumper J1 I Blower 1 conn ector J Front panel USB connector K Power connector L Fan 2 connec tor M Front panel connector N Fan 1 connec tor O Secondary IDE connector P Primar y IDE connector Q Diskette drive conn ector R Ultra160 SCSI connector S DIMM slots (4) T Riser card edge connector U RJ-45 Ethernet LAN1 connector and LEDs V RJ-45 Ethernet LAN2 connector and LEDs W Video connector X Serial po rt Y Sta cked keyboard and mouse ports

System Features 7

Hot-plug backplane

Back

Power connector Data connector

SCSI connector SCSI ID 0

Front

Power connector connects t he power cable from the power supply. Data connector connects the SCSI cable from the RAID controller. SCSI drive connectors (3) connect the three SCA SCSI drives. Install drives

in increasing order of SCSI ID.

SCSI connector SCSI ID 1

SCSI connector SCSI ID 2

8 Gateway 7450R Server System Manual

Control panel board

LAN1 LED LAN2 LED

System fault LED

Power LED

Fault LED reset button

Power button

Blower fault LED Fan fault LED USB port

USB connector

System fault LED glows amber when a hardware or system failure occurs. Pressing the fault LED reset button turns this LED off, but does not correct the fault.

Fault LED reset button resets any of the fault LEDs to its original state. This button does not correct or clear the fault. If the fault condition persists, the appropriate LED will turn on again until the fault is corre cted.

Power button turns the ser ver on and off. LAN1 LED blinks green when there is traffic on the LAN1 connector. Glows

amber when the LAN1 connector experiences an interruption in connectivity. LAN2 LED blinks green when there is traffic on the LAN2 connector. Glows

amber when the LAN2 connector experiences an interruption in connectivity. Blower fault LED glows amber when one of the blowers has failed or entered

an out-of-tolerance sta te. Fan fault LED glows amber when one of the fans has failed or entered an

out-of-toleran ce state.

Front panel connector

USB port provides front panel access for USB peripherals.

System Features 9

USB connector connects the control panel to the system board. Front panel connector connects the controls on the front panel with the

system board.

Riser card

The riser card includes a PCI bridge to support the two PCI expansion slots through the edge connector on the system board.

PCI Slot 2

PCI Slot 1

System board

connector

PCI expansion slots provide support for as many as two 64-bit, 66 MHz PCI expansion cards. Slot 1 is the lower slot and slot 2 is the upper slot.

System board connector connects to the system board. Chassis intrusi o n switch sends a signal to the system management software

when the chassis cover is removed.

Chassis intrusion switch

10 Gateway 7450R Server System Manual

System Setup

Setting up the server

Use the instructions in the Gateway 7450R Rackmount Installation Guide that came with the server to assemble the server.

You should prepare a safe working environment before assembling the server by following these guidelines:

Important Keep the boxes and packing material. If you n eed to s en d

the server to Gateway for repairs, you must use the original packaging or your wa rranty may be voided .

■ Obtain an adequately rated uninterruptible power supply (UPS). A UPS

protects against AC line spikes, power interruptions, and other power fluctuations that may damage the server.

■ Protect the server from extreme temperature and h umidity. Do not

expose it to direct sunlight, he ater ducts, or other he at-generating objects.

■ Route external cables carefully to make sure they do not block air vents

or impede airflow.

■ Make sure that the inlet air temperature within the rack cabinet remains

below the specified limit of 40

■ Keep the server away from equipment tha t generates magnetic fields,

such as unshielded stereo speakers. Even a telephone placed too close to the server may cause interference.

° C (104° F).

System Setup 11

■ Plug the server into a wall outlet, power strip, or uninterruptible power

supply (UPS).

Warning For the power supply of this equipment, an approved

power cor d ha s to be used . F or a rat ed c urr en t up to 6 A and an equipment weight up to 6 kg, a power cord not lighter than H05VV-F, 3 G, 0.75 mm

Warning Zum Net zanschluß dieses Gerätes ist eine geprüfte

Leitung zu verwenden. Für einen Nennstrom bis 6 A und einem Gerätewicht größer 6 kg ist eine Leitung nicht leichter als H05VV-F, 3 G, 0.75 mm

Starting the server

Before you start the server for the first time, make sure:

■ The power supply is autosensing and it automatically determines the

voltage of the incoming power source.

■ All cables are firmly connected to the proper ports on the back panel of

the server.

, has to be used.

einzusetz en.

Caution Electricity can flow from connected peripherals into the

system causing a shock. Make sure the server and peripherals are turned off and unplugged from the power outlet when you connect peripherals to the server.

■ The server and monitor are plugged into an AC outlet, power strip, or

UPS and that the power strip or UPS is turned on.

To start the system:

1 If you have connected the system components to a power strip or UPS,

make sure all the system components are turned off, then turn on the power strip or UPS.

2 Turn o n th e m o ni t o r. 3 Turn on any other components c onnected to the server , such as speakers,

a printer, or a scanner.

12 Gateway 7450R Server System Manual

Turn on the server. The power LED on the control panel is green when

the power is on. This same LED is amber when there is AC power connected to the server, but the server is off.

If nothing happens when you turn on the system:

■ Make sure that the power cables are securely p lugged in and that

the power strip or UPS (if you are using one) is plugged in and turned on.

■ Make sure the monitor is connected to the server, plugged into the

power strip, AC outlet, or UPS, and turned on. You may also need to adjust the brightness and contrast controls on the monitor.

Understanding the Power-On Self-T est

When you turn on your server, a screen appears telling you to press F2 to enter Setup or Esc to continue POST. The power-on self-test (POST) routine checks the system memory and components. Press E will begin in a few moments if you do not respond. Press the S bypass the remaining memory count and shorten the startup process.

The system displays an error message if POST finds any problems. Write down any error messages that you see. If you continue to have problems, these error messages may help you or Gateway technical support diagnose the cause.

SC to start PO ST. POST

PACEBAR to

Setting up the operatin g system

The first time you start the server, the operating system takes a few minutes to set up.

Refer to your operating system documentation for specific questions regarding the operating system.

To complete the operating system setup in Windows NT:

1 After the server starts, the start-up wizard opens. Click Next. 2 Type the requested information in the appropriate text boxes. When you

have finished typing the information, click

3 Cont inue following the instructions and selecting options in the start-up

wizard dialog boxes, clicking the wizard tells you to restart your server.

Next to move through the dialog boxes, until

Next.

System Setup 13

If you need to return to the previous dialog box to change any of your entries, click

Back.

4 Restart the server. The setup is complete.

Important For all operating systems, refer to the appropriate

operating system softwa re manual for sp ecific instr uctions.

T urning off the server

Every time you turn off the server, shut down the operating system first. You may lose data if you do not follow the proper procedure.

To turn off the server in Windows NT:

1 Click Start, then select Shut down the computer?, then Shut Down. 2 Click OK. The operating system shuts down. When you see a message

It is now safe to turn off yo ur computer , turn off the server by pressing

saying the power button.

By default, you must hold the power button in for four seconds to turn the server off. BIOS Setup provides an option to set the power button to turn the power off immediately when pressed.

3 Turn off the monitor and peripherals.

Caution When you turn the server off, some electric current still

flows through it. Before opening the server case or connecting or removi ng any peripherals, turn of f the server , then unplug the power cord.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop ria t e op era ting sy st em software manual for specifi c inst ruct i ons. Some operating systems will bypass the power button and turn the server off under software control.

14 Gateway 7450R Server System Manual

Resetting the server

If your server does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing u nresponsive program s does not restore your server to normal operation, you may have to perform a forced shut down and restart the server.

To close unresponsive programs and shut down the server in

Windows NT:

1 Press CTRL+ALT+DEL. A window opens that lets you close a program that

is not responding.

2 Click Tas k M an a g er, then select the program that is not responding. 3 Close the program by clicking End Task. 4 If the server does not respond, press and hold the power button for four

seconds to force the server to shut down.

5 Turn the server back on.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop riate operating system software m anual fo r specific i nstruct ions.

System Setup 15

16 Gateway 7450R Server System Manual

Case Access

Preventing static electricity discharge

Before opening the server case, follow th ese precautions to prevent damage from static electricity. When opening your server case, always perform the following procedure.

Caution Static electricity can permanently damage electronic

components in your server. Prevent electrostatic damage to your server by following static electricity precautions every time you open your server case.

To prevent static el ectricity discharg e:

1 Turn off the server power. 2 Touch a ba re metal surface on the back of the server. 3 Unplug all power cords from AC outlets and disconnect the modem cable

(if installed).

Also follow these static electricity precautions:

■ Avoid static-causing surfaces such as plastic and packing foam in your

work area.

■ Remove the parts from their antistatic bags or containers only when you

are ready to use them. Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection.

Case Access 17

■ Always hold cards by their edges and their metal mounting brackets.

Avoid touching components on the cards and the edg e connectors that connect to expansion slots. Never slide cards or other parts over any surface.

Opening the case

Important All references to front, back, left, or ri ght on the server are

based on the se rve r be ing in a normal posi tio n, as v iew e d from the front.

To remove or replace any of the rem ovable media drives or the internal components you must open the case. Because the components inside the server are extremely sensitive to static electricity, make sure you follow the precautions at the beginning of this chapter to avoid static electricity damage.

Only qualified personnel should open the server for maintenance. If you are qualified to maintain the server yourself, make sure you are properly grounded before opening the case.

Caution Avoid exposure to dangerous electrical voltages and

moving parts by turning off the server and unplugging the power cord and mod em cable (if inst alled) before removin g the cover.

Removing the top panel

The top panel provides access to all of the internal components of the server.

Caution Operating the ser ver with the top panel remove d adversely

affects the therma l characteristics of the server interior and can result in overheating of and possible damage to the hard drives or the processors.

To remove the top panel:

1 Turn off the server and disconnect all power cords. 2 Observe all safety and static electricity precautions. See “Preventing static

electricity discharge” on page 17.

18 Gateway 7450R Server System Manual

Remove the two thumbscrews from the top of the flanges at the sides of

the front panel.

Thumbscrew

Flange

4 Slide the top panel slightly to the back. 5 Lift the panel up and away from the chassis.

Flange

Case Access 19

Closing the case

Close the case as soon as you finish installing or removing components so that dust and dirt do not collect inside the server and to ma intain the thermal characteristics of the server interior.

Caution Operating the ser ver with the top panel remove d adversely

affects the therma l characteristics of the server interior and can result in overheating of and possible damage to the hard drives or the processors.

Replacing the top panel

You must replace the top panel before you can o perate the server. If you do not, a system intrusion event is logged by the system management hardware. Be careful not to pinch any cables between the internal components and the top panel as you replace it.

To replace the top panel:

1 Plac e the top panel on the top of the chassis approximately 3/4-inch back

from the front of the server.

2 Slide the panel toward the front of the chassis 3/4-inch, securing it in

place.

3 Replace the two thumbscrews you removed earlier.

20 Gateway 7450R Server System Manual

Replacing and Adding Internal Devices

Drives

There are several types of drives and similar devices that can be installed in the server.

Preparing to replace or add a drive

One diskette drive and at least one 1-inch high, 3.5-inch hot-plug hard drive are included with the serv er. You can add an optional slimline CD d rive and as many as two additional hot-plug drives for a total of three hot-plug drives.

As you prepare to install drives, keep the following in mind:

■ If you remove a drive, place it in an antistatic bag or container.

■ Before you install a drive, see the drive documentation for information

on configuring the drive, setting any jumpers on the drive, a nd attaching cables to the drive.

■ If you are installing a drive that uses an add-in controller card, install

the card before you install the drive.

■ You may need to configure the drives you install using the BIOS Setup

utility or the SCSISelect utility. Press F2 at start up to open the BIOS Setup utility or press C

TRL+A to enter the SCSISelect utility.

Replacing and Adding Internal Devices 21

Drive cabling information

The system includes two different types of drive cables. Each drive cable is clearly labeled, indicating the cable type and showing which end to connect to the appropriate connector on the system board and which end to connect to the drive.

■ Use the diskette drive cable to connect the diskette drive.

■ Use the SCSI LVD cable to connect the hot-plug backplane to the

integrated SCSI controller on the system board.

If you order the optional CD drive, a third cable is provided. Use the standard IDE cable to connect the CD drive.

Replacing the diskette drive

The diskette drive is on the right side of the server. See “Interior of system” on page 5 for the location of the diskette drive.

Important The replacement drive should include the bracket and

small circuit board. If it does not, transfer those components to the new drive.

To replace the diskette drive assembly:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Remove the power and data cables from the small printed circuit board

at the back of the drive. Note their locations and orientations.

22 Gateway 7450R Server System Manual

+ 94 hidden pages