Gateway 7450R User Manual

Gateway™ 7450R Server

System Manual

March 2001

Notices

This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.

The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.

Trademark Acknowledgments

1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway .net, Gateway stylized logo, Perfect Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business ” slogan are registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work, Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware, Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo, Gateway T eacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids BackPack, People Rule, SERVE-TO-ORDER, Serv er Watchdog, SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, an d Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used f or identification purposes only, and may be the trademarks or registered trademarks of their respective companies.

Contents

Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Interior of system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Control panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting up the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Starting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Understanding the Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Resetting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 Case Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Replacing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4 Replacing and Adding Internal Devices . . . . . . . . . . . . . . . . . . . . . . . . 21

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Preparing to replace or add a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Drive cabling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing a CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing the CD drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Replacing a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents i

Adding a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Adding memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Replacing the primary processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Replacing the secondary processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Adding a secondary processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Replacing a blower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Replacing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Replacing the control panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Replacing the hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Replacing the riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

About the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Setting the system board jumpers and switches . . . . . . . . . . . . . . . . . . . . . . . . . . .64

The CMOS Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Setting the switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

6 Managing the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Avoiding power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Line conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Uninterruptible power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Maintain and manage your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Hard drive maintenance utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Hard drive management practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Protecting the server against viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

System administration and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

ManageX Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

SNMP agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

System security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

System recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Creating a startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

ii Gateway 7450R Server System Manual

Using your Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Troubleshooting the battery installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

CD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Memory and processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Peripheral/Adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Video problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Error codes and test points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

A Safety, Regulatory, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

B System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Contents iii

iv Gateway 7450R Server System Manual

Preface

Conventions used in this manual

Throughout this manual, you will see the following conventions:

Convention Description

ENTER Keyboard key names are printed in small capitals. C

TRL+ALT+DEL A plus sign means to press the keys at the same time.

Setup Commands to be entered, options to select, and messages that

appear on your monitor are printed in bold. User’s Guide Names of publications are printed in italic. Viewpoint All references to front, rear, left, or right on the server are based

on the server being in a normal, upright position, as viewed from

the front.

Important A note labeled important informs you of special

circumstances.

Caution A caution warns you of possible damage to equipment or

loss of data.

Warning A warning indicates the possibility of personal injury.

Preface v

Getting additional information

Log on to the Gateway technical support area at www.gatewayatwork.com to find information about your system or other Gateway products. Some t ypes of information you can acc ess are:

■ Hardware driver and program u pdates

■ Technical tips

■ Service agreement information

■ Technical documents and component info rmation

■ Frequently asked questions (FAQs)

■ Documentation for per ipherals or optional co mponents

■ Online technical support

vi Gateway 7450R Server System Manual

System Features

Standard features

■ As many as two Intel

Bus (FSB)

■ Four Dual Inline Memory Module (DIMM) sockets, that support up to

4.0 GB of buffered, PC/133 Synchronous Dynamic Random Access Memory (SDRAM)

■ ATI Rage XL AGP video chipset

■ Two integrated Intel 82559 network controllers providing dual 10/100

LAN support and network con nectors

■ Integrated Super Video Graphics Array (SVGA) vi deo suppo rt with 4 MB

of Synchronous Graphics RAM (SGRAM)

■ Two full-length, full-height, 64-bit, 66 MHz PCI slots on a riser card

■ One 1.44 MB disk ette driv e, on e opti onal CD dri ve, an d at l east one ha rd

drive

■ Integrated voltage regulator modules (VRMs) for both processors

■ Integrated Adaptec AIC 7892 small computer systems interface (SCSI)

controller providing low-voltage differential (LVD) Ultra3 support

Pentium III processors with 133 MHz Front Side

■ Three-drive hot-plug drive bay supporting Ultra160 single connector

attachment (SCA) drives

■ Keyboard port Personal System/2

port, one video port, two RJ-4 5 LAN ports, an d one Un iversal Serial Bus (USB) port on the front panel

(PS/2), mouse port (PS/2), one serial

System Features 1

Front panel

CD drive (optional)Control Panel

Hard drive activity LED (3)

Hot-plug drive(s)Hot-plug drive bays (3)

Control panel contain s th e LED ind ica tor s an d the bu tto ns th at c ont rol the server.

CD drive (optional) plays data or audio CDs. Diskette d rive writes to and reads from 3.5-inch, 1.44 MB diskettes. Hot-plug driv e bays (3) includes three drive carriers and as many as three

hot-swappable, hot-plug drives connected to a ho t-plug b ac kplane. Th e driv e bays support 1.0-inch Ultra160 SCSI drives.

Hot plug drive(s) plug into the hot-plug drive bay(s). The server includes at least one and may inclu de as many as three.

Hard drive activity LED (3) flashes green when the adjacent hard drive is accessed.

Hard drive pow er LED (3) glows g reen when the adjacent hard drive has power, glows amber if the adjacent hard drive has failed, and blinks amber if the adjacent hard drive is rebuilding.

Hard drive power LED (3)

Diskette drive

2 Gateway 7450R Server System Manual

Control Panel

System fault LED

Power LED

Fault LED reset button

Power button

System fault LED glows amber when a hardware or system failure occurs. Pressing the fault LED reset button turns this LED off, but does not correct the fault.

Power LED glows green when the serve r has power and flashes green when the server is in power saving mode. This LED glows amber when AC power to the server is on, but the internal (DC) power is off which means there is power to the server but the server is powered down.

Fault LED reset button resets any of the fault LEDs to its original state in the default mode. This button does not correct or clear the fault. If the fault condition persists, the appropriate LED will turn on again until the fault is corrected. This button can be reprogrammed through a BIOS option to generate a Non-Maskable Interrupt (NMI) when pressed. The NMI function can produce varied results depending on the software support for NMI handling.

LAN1 LED LAN2 LED Blower fault LED Fan fault LED USB port

Power button turns the serve r on and off. LAN1 LED blinks green when there is traffic on the LAN1 connector. Glows

amber when the LAN1 connector experiences an interruption in connectivity. LAN2 LED blinks green when there is traffic on the LAN2 connector. Glows

amber when the LAN2 connector experiences an interruption in connectivity. Blower fault LED glows amber when one of the blowers has failed or entered

an out-of-tolerance sta te. Fan fault LED glows amber when one of the fans has failed or entered an

out-of-toleran ce state. USB port provides front panel access for USB peripherals.

System Features 3

Back panel

Power connector

Keyboard port Serial port

Power connector connects the server power cord. The other end of the power cord plugs into an AC outlet, uninterruptible power supply (UPS), or power strip.

Mouse port connects a PS/2-compatible mouse. LAN2 port lets you connect to a network. The adjacent indicator LEDs show

LAN activity (green) and 100 Mbit speed (amber). LAN1 port lets you connect to a network. The adjacent indicator LEDs show

LAN activity (green) and 100 Mbit speed (amber).

Keyboard port connects a PS/2-compatible keyboard. Serial port connects to a serial device. Video por t connects the monitor interface cable. The video controller is

integrated on the system board.

Mouse port

LAN2 port

Video port

LAN1 port

Expansion card slots (2)

Expansion card slots (2) let you install as many as two full-length, full-height, 64-bit, 66 MHz PCI expansion cards.

4 Gateway 7450R Server System Manual

Interior of system

Expansion cards

Riser card

Air baffle

System boa rd

Fan 1

Control panel board

Power supply

Fan 2

Blower 2

Blower 1

Hot-plug backplane Hot-plug drive bays

Diskette drive

CD drive (o ptional)

Expansion cards you can install as many as two full-length PCI expansion cards.

Riser card supports as many as two full-length PCI expansion cards. System board see “System board” on page 6. Fans provide cooling for the system. Control panel board contains the indicator LEDs and the butto ns to control

the server. See “Control panel b oard” on page 9 . Air baffle controls the internal airflow to make sure the thermally sensitive

internal components receive adequate cooling.

Power supply provides power to the system components. Blowers provide cooling for the system. Hot-plug backplane provides the control for the hot-plug drives.

System Features 5

Hot-plug bays support up to three 1-inch high, 3.5-inch Ultra160 SCA SCSI hard drives. Empty drive bays contain empty carriers to control airflow and EMC characteristics.

Diskette d rive reads and writes 1.44-MB diskett es. CD drive (optional) plays data or audio CDs.

System board

D E

A Secondary processor socket B Primary processor socket C Power connector D Speaker E Sw itch b ank SW 1 F Battery

6 Gateway 7450R Server System Manual

Blower 2 connector

G H Jumper J1 I Blower 1 conn ector J Front panel USB connector K Power connector L Fan 2 connec tor M Front panel connector N Fan 1 connec tor O Secondary IDE connector P Primar y IDE connector Q Diskette drive conn ector R Ultra160 SCSI connector S DIMM slots (4) T Riser card edge connector U RJ-45 Ethernet LAN1 connector and LEDs V RJ-45 Ethernet LAN2 connector and LEDs W Video connector X Serial po rt Y Sta cked keyboard and mouse ports

System Features 7

Hot-plug backplane

Back

Power connector Data connector

SCSI connector SCSI ID 0

Front

Power connector connects t he power cable from the power supply. Data connector connects the SCSI cable from the RAID controller. SCSI drive connectors (3) connect the three SCA SCSI drives. Install drives

in increasing order of SCSI ID.

SCSI connector SCSI ID 1

SCSI connector SCSI ID 2

8 Gateway 7450R Server System Manual

Control panel board

LAN1 LED LAN2 LED

System fault LED

Power LED

Fault LED reset button

Power button

Blower fault LED Fan fault LED USB port

USB connector

System fault LED glows amber when a hardware or system failure occurs. Pressing the fault LED reset button turns this LED off, but does not correct the fault.

Fault LED reset button resets any of the fault LEDs to its original state. This button does not correct or clear the fault. If the fault condition persists, the appropriate LED will turn on again until the fault is corre cted.

Power button turns the ser ver on and off. LAN1 LED blinks green when there is traffic on the LAN1 connector. Glows

amber when the LAN1 connector experiences an interruption in connectivity. LAN2 LED blinks green when there is traffic on the LAN2 connector. Glows

amber when the LAN2 connector experiences an interruption in connectivity. Blower fault LED glows amber when one of the blowers has failed or entered

an out-of-tolerance sta te. Fan fault LED glows amber when one of the fans has failed or entered an

out-of-toleran ce state.

Front panel connector

USB port provides front panel access for USB peripherals.

System Features 9

USB connector connects the control panel to the system board. Front panel connector connects the controls on the front panel with the

system board.

Riser card

The riser card includes a PCI bridge to support the two PCI expansion slots through the edge connector on the system board.

PCI Slot 2

PCI Slot 1

System board

connector

PCI expansion slots provide support for as many as two 64-bit, 66 MHz PCI expansion cards. Slot 1 is the lower slot and slot 2 is the upper slot.

System board connector connects to the system board. Chassis intrusi o n switch sends a signal to the system management software

when the chassis cover is removed.

Chassis intrusion switch

10 Gateway 7450R Server System Manual

System Setup

Setting up the server

Use the instructions in the Gateway 7450R Rackmount Installation Guide that came with the server to assemble the server.

You should prepare a safe working environment before assembling the server by following these guidelines:

Important Keep the boxes and packing material. If you n eed to s en d

the server to Gateway for repairs, you must use the original packaging or your wa rranty may be voided .

■ Obtain an adequately rated uninterruptible power supply (UPS). A UPS

protects against AC line spikes, power interruptions, and other power fluctuations that may damage the server.

■ Protect the server from extreme temperature and h umidity. Do not

expose it to direct sunlight, he ater ducts, or other he at-generating objects.

■ Route external cables carefully to make sure they do not block air vents

or impede airflow.

■ Make sure that the inlet air temperature within the rack cabinet remains

below the specified limit of 40

■ Keep the server away from equipment tha t generates magnetic fields,

such as unshielded stereo speakers. Even a telephone placed too close to the server may cause interference.

° C (104° F).

System Setup 11

■ Plug the server into a wall outlet, power strip, or uninterruptible power

supply (UPS).

Warning For the power supply of this equipment, an approved

power cor d ha s to be used . F or a rat ed c urr en t up to 6 A and an equipment weight up to 6 kg, a power cord not lighter than H05VV-F, 3 G, 0.75 mm

Warning Zum Net zanschluß dieses Gerätes ist eine geprüfte

Leitung zu verwenden. Für einen Nennstrom bis 6 A und einem Gerätewicht größer 6 kg ist eine Leitung nicht leichter als H05VV-F, 3 G, 0.75 mm

Starting the server

Before you start the server for the first time, make sure:

■ The power supply is autosensing and it automatically determines the

voltage of the incoming power source.

■ All cables are firmly connected to the proper ports on the back panel of

the server.

, has to be used.

einzusetz en.

Caution Electricity can flow from connected peripherals into the

system causing a shock. Make sure the server and peripherals are turned off and unplugged from the power outlet when you connect peripherals to the server.

■ The server and monitor are plugged into an AC outlet, power strip, or

UPS and that the power strip or UPS is turned on.

To start the system:

1 If you have connected the system components to a power strip or UPS,

make sure all the system components are turned off, then turn on the power strip or UPS.

2 Turn o n th e m o ni t o r. 3 Turn on any other components c onnected to the server , such as speakers,

a printer, or a scanner.

12 Gateway 7450R Server System Manual

Turn on the server. The power LED on the control panel is green when

the power is on. This same LED is amber when there is AC power connected to the server, but the server is off.

If nothing happens when you turn on the system:

■ Make sure that the power cables are securely p lugged in and that

the power strip or UPS (if you are using one) is plugged in and turned on.

■ Make sure the monitor is connected to the server, plugged into the

power strip, AC outlet, or UPS, and turned on. You may also need to adjust the brightness and contrast controls on the monitor.

Understanding the Power-On Self-T est

When you turn on your server, a screen appears telling you to press F2 to enter Setup or Esc to continue POST. The power-on self-test (POST) routine checks the system memory and components. Press E will begin in a few moments if you do not respond. Press the S bypass the remaining memory count and shorten the startup process.

The system displays an error message if POST finds any problems. Write down any error messages that you see. If you continue to have problems, these error messages may help you or Gateway technical support diagnose the cause.

SC to start PO ST. POST

PACEBAR to

Setting up the operatin g system

The first time you start the server, the operating system takes a few minutes to set up.

Refer to your operating system documentation for specific questions regarding the operating system.

To complete the operating system setup in Windows NT:

1 After the server starts, the start-up wizard opens. Click Next. 2 Type the requested information in the appropriate text boxes. When you

have finished typing the information, click

3 Cont inue following the instructions and selecting options in the start-up

wizard dialog boxes, clicking the wizard tells you to restart your server.

Next to move through the dialog boxes, until

Next.

System Setup 13

If you need to return to the previous dialog box to change any of your entries, click

Back.

4 Restart the server. The setup is complete.

Important For all operating systems, refer to the appropriate

operating system softwa re manual for sp ecific instr uctions.

T urning off the server

Every time you turn off the server, shut down the operating system first. You may lose data if you do not follow the proper procedure.

To turn off the server in Windows NT:

1 Click Start, then select Shut down the computer?, then Shut Down. 2 Click OK. The operating system shuts down. When you see a message

It is now safe to turn off yo ur computer , turn off the server by pressing

saying the power button.

By default, you must hold the power button in for four seconds to turn the server off. BIOS Setup provides an option to set the power button to turn the power off immediately when pressed.

3 Turn off the monitor and peripherals.

Caution When you turn the server off, some electric current still

flows through it. Before opening the server case or connecting or removi ng any peripherals, turn of f the server , then unplug the power cord.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop ria t e op era ting sy st em software manual for specifi c inst ruct i ons. Some operating systems will bypass the power button and turn the server off under software control.

14 Gateway 7450R Server System Manual

Resetting the server

If your server does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing u nresponsive program s does not restore your server to normal operation, you may have to perform a forced shut down and restart the server.

To close unresponsive programs and shut down the server in

Windows NT:

1 Press CTRL+ALT+DEL. A window opens that lets you close a program that

is not responding.

2 Click Tas k M an a g er, then select the program that is not responding. 3 Close the program by clicking End Task. 4 If the server does not respond, press and hold the power button for four

seconds to force the server to shut down.

5 Turn the server back on.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop riate operating system software m anual fo r specific i nstruct ions.

System Setup 15

16 Gateway 7450R Server System Manual

Case Access

Preventing static electricity discharge

Before opening the server case, follow th ese precautions to prevent damage from static electricity. When opening your server case, always perform the following procedure.

Caution Static electricity can permanently damage electronic

components in your server. Prevent electrostatic damage to your server by following static electricity precautions every time you open your server case.

To prevent static el ectricity discharg e:

1 Turn off the server power. 2 Touch a ba re metal surface on the back of the server. 3 Unplug all power cords from AC outlets and disconnect the modem cable

(if installed).

Also follow these static electricity precautions:

■ Avoid static-causing surfaces such as plastic and packing foam in your

work area.

■ Remove the parts from their antistatic bags or containers only when you

are ready to use them. Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection.

Case Access 17

■ Always hold cards by their edges and their metal mounting brackets.

Avoid touching components on the cards and the edg e connectors that connect to expansion slots. Never slide cards or other parts over any surface.

Opening the case

Important All references to front, back, left, or ri ght on the server are

based on the se rve r be ing in a normal posi tio n, as v iew e d from the front.

To remove or replace any of the rem ovable media drives or the internal components you must open the case. Because the components inside the server are extremely sensitive to static electricity, make sure you follow the precautions at the beginning of this chapter to avoid static electricity damage.

Only qualified personnel should open the server for maintenance. If you are qualified to maintain the server yourself, make sure you are properly grounded before opening the case.

Caution Avoid exposure to dangerous electrical voltages and

moving parts by turning off the server and unplugging the power cord and mod em cable (if inst alled) before removin g the cover.

Removing the top panel

The top panel provides access to all of the internal components of the server.

Caution Operating the ser ver with the top panel remove d adversely

affects the therma l characteristics of the server interior and can result in overheating of and possible damage to the hard drives or the processors.

To remove the top panel:

1 Turn off the server and disconnect all power cords. 2 Observe all safety and static electricity precautions. See “Preventing static

electricity discharge” on page 17.

18 Gateway 7450R Server System Manual

Remove the two thumbscrews from the top of the flanges at the sides of

the front panel.

Thumbscrew

Flange

4 Slide the top panel slightly to the back. 5 Lift the panel up and away from the chassis.

Flange

Case Access 19

Closing the case

Close the case as soon as you finish installing or removing components so that dust and dirt do not collect inside the server and to ma intain the thermal characteristics of the server interior.

Caution Operating the ser ver with the top panel remove d adversely

affects the therma l characteristics of the server interior and can result in overheating of and possible damage to the hard drives or the processors.

Replacing the top panel

You must replace the top panel before you can o perate the server. If you do not, a system intrusion event is logged by the system management hardware. Be careful not to pinch any cables between the internal components and the top panel as you replace it.

To replace the top panel:

1 Plac e the top panel on the top of the chassis approximately 3/4-inch back

from the front of the server.

2 Slide the panel toward the front of the chassis 3/4-inch, securing it in

place.

3 Replace the two thumbscrews you removed earlier.

20 Gateway 7450R Server System Manual

Replacing and Adding Internal Devices

Drives

There are several types of drives and similar devices that can be installed in the server.

Preparing to replace or add a drive

One diskette drive and at least one 1-inch high, 3.5-inch hot-plug hard drive are included with the serv er. You can add an optional slimline CD d rive and as many as two additional hot-plug drives for a total of three hot-plug drives.

As you prepare to install drives, keep the following in mind:

■ If you remove a drive, place it in an antistatic bag or container.

■ Before you install a drive, see the drive documentation for information

on configuring the drive, setting any jumpers on the drive, a nd attaching cables to the drive.

■ If you are installing a drive that uses an add-in controller card, install

the card before you install the drive.

■ You may need to configure the drives you install using the BIOS Setup

utility or the SCSISelect utility. Press F2 at start up to open the BIOS Setup utility or press C

TRL+A to enter the SCSISelect utility.

Replacing and Adding Internal Devices 21

Drive cabling information

The system includes two different types of drive cables. Each drive cable is clearly labeled, indicating the cable type and showing which end to connect to the appropriate connector on the system board and which end to connect to the drive.

■ Use the diskette drive cable to connect the diskette drive.

■ Use the SCSI LVD cable to connect the hot-plug backplane to the

integrated SCSI controller on the system board.

If you order the optional CD drive, a third cable is provided. Use the standard IDE cable to connect the CD drive.

Replacing the diskette drive

The diskette drive is on the right side of the server. See “Interior of system” on page 5 for the location of the diskette drive.

Important The replacement drive should include the bracket and

small circuit board. If it does not, transfer those components to the new drive.

To replace the diskette drive assembly:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Remove the power and data cables from the small printed circuit board

at the back of the drive. Note their locations and orientations.

22 Gateway 7450R Server System Manual

Remove the diskette drive assembly by removing the two screws near the

back of the drive.

Slots

Hooks

5 Slide the drive assembly back slig htly to disengage the hooks on the drive

bay from the slots on the diskette drive bracket, then pull the drive assembly out of the chassis.

6 If necessary , set any jumpers on the replacement drive assembly. (See your

drive documentation for proper drive jum per settings and cable orientation.)

7 Replace the diskette drive assembly in the chassis. Make sure the hooks

extend through the slots on the new bracket, then slid e the diskette drive assembly forward.

8 Secure the diskette drive assembly using the screws you removed in

Step 4.

9 Connect the power and data cables, making sure the cables are in their

original positions.

10 Close the case. See “Closing the case” on page 20. 11 Reconnect the power cord and all other external peripheral devices, then

turn on the computer.

Replacing and Adding Internal Devices 23

Installing a CD drive

The CD drive bay is in the center of the front panel. If the server did not include a CD drive, a blank or “dummy” unit occupies the bay and must be removed.

Important The CD drive assembly should include the bracket and

small circuit board. If it does not, contact Client Care.

To install your CD drive assembly:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Remove the two screws that secure the “dummy” unit to the drive bay.

4 Slide the “dummy” unit back slightly to disengage the hooks on the drive

bay from the slots on the bracket, then pull the “dummy” unit out of the chassis.

24 Gateway 7450R Server System Manual

“Dummy” unit

If necessary, set any jumpers on the CD drive assembly. (See your drive

documentation for proper drive jumpe r settings and cable orientation.)

6 Place the CD drive assembly in the chassis. Make sure the hooks extend

through the slots on the bracket, then slide the CD drive assembly forward.

7 Secure th e CD drive assembly with the two screws you removed in Step 4. 8 Connect the power and data cables, making sure the cables are in the

correct position and orientation. The IDE cable ships with the CD drive kit. Make sure you route the cable

directly from the CD drive, through the cable clamp, and to the prim ary IDE connector on the system board. Other routing may interfere with internal airflow and the thermal characteristics of the server.

9 Close the case. See “Closing the case” on page 20.

10 R econnect the power cord and all other external peripheral devices, then

turn on the system.

Replacing the CD drive assembly

The CD drive assembly is located beside the diskette drive assembly in the center of the front panel.

Important The replacement drive should include the bracket and

small circuit board. If it does not, transfer those components to the new drive.

To replace the CD drive assembly:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Remove the power and data cables from the small printed circuit board

at the back of the drive. Note their locations and orientations.

Replacing and Adding Internal Devices 25

4 Remove the two screws that secure the CD drive assembly to the chassis.

Slots

Hooks

5 Slide the drive assembly back slig htly to disengage the hooks on the drive

bay from the slots on the CD drive bracket, then pull the drive assembly out of the chassis.

6 If necessary, set any jumpers on the replacement drive. (See your drive

documentation for proper drive jumpe r settings and cable orientation.)

7 Place the new CD drive and brac ket i n t he chas sis . Ma ke su re t he h oo ks

extend through the slots on the new bracket, then slide the CD drive forward.

8 Secure the CD drive with the two screws you removed in Step 4. 9 Connect the power and data cables, making sure the cables are in their

original positions.

10 Close the case. See “Closing the case” on page 20. 11 Reconnect the power cord and all other external peripheral devices, then

turn on the system.

26 Gateway 7450R Server System Manual

Replacing a hot-plug drive

The hot-plug drives are located along the bottom edge of the front panel as you face the system. The hot-plug bay sup ports as many as three 1-in ch high ,

3.5-inch SCSI hard drives. The hot-plug drives are assigned SCSI ID numbers by the hot-plug backplane

with the drive on the left end of the hot-plug bay assigned SCSI ID 0. The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 2 at the right end of the hot-plug bay. See “Hot-plug backplane” on page 8 for the locations of the drives by SCSI ID number.

Important Gateway tests and verifie s the operatio n and compati bility

of the drives we sell. Addit ional or replacement drive s must conform to Gateway standards, especially in a RAID or mission-critical environment.

Install the first drive in the left bay, then install drives in increasing order by SCSI ID number thereafter.

To replace a failed drive:

1 Before you remove the failed drive, use the appropriate software and

utilities installed on the system to stop all activity on the SCSI bus. Instructions for using the software are provided by the software manufacturer.

2 Use the utilities or look at the drive indicator LEDs on the front panel

to determine which drive needs to be replaced.

Replacing and Adding Internal Devices 27

3 Remove the drive from the drive bay by unclipping the retention lever

and rotating the lever out away from the front of the system.

Retention lever

4 Continue pulling outward until the drive is entirely out of the system. 5 Remove the six screws that secure the drive to the carrier.

6 Remove the drive from the carrier.

28 Gateway 7450R Server System Manual

Install the new drive in the carrier using the six screws you rem oved in

Step 5. Make sure the drive is oriented correctly.

8 Align the drive carrier with the slots at the sides of the drive bay. Leave

the retention lever in the open position.

9 Push the drive all of the way into the drive bay until the connector at

the back joins with the corresponding connector on the SCSI backplane, then firmly close the lever.

10 R un any necessary utilities to setup the new drive. See the utility software

documentation for details.

Adding a hot-plug drive

The hot-plug drives are located along the bottom edge of the front panel as you face the system. The hot-plug bay supports as many as three 1-inch high

3.5-inch SCSI hard drives.

Replacing and Adding Internal Devices 29

The hot-plug drives are assigned SCSI ID numbers by the hot-plug backplane with the drive on the left end of the hot-plug bay assigned SCSI ID 0. The backplane assigns SCSI ID s to the other drives in orde r up to SCSI ID 2 on the right end of the hot-plug bay. See “Hot-plug backplane” on page 8 for the locations of the drives by SCSI ID number.

Important Gateway tests and verifie s the operatio n and compati bility

of the drives we sell. Addit ional or replacement drive s must conform to Gateway standards, especially in a RAID or mission-critical environment.

Install the first drive in the left bay, then install drives in increasing order by SCSI ID number thereafter (left to right).

To install an additional hot-plug drive:

1 Remove the drive carrier from the drive bay by unclipping the retention

lever and rotating the lever out away from the front of the system.

Retention lever

2 Continue pulling outward until the drive carrier is entirely out of the

system.

3 Usi ng six screws from the accessory kit, install the new drive in the carrier.

Make sure the drive is oriented correctly.

30 Gateway 7450R Server System Manual

Align the drive carrier with the slots at the sides of the drive bay. Leave

the retention lever in the open position.

5 Push the drive all of the way into the drive bay until the connector at

the back joins with the corresponding connector on the SCSI backplane, then firmly close the lever.

6 Run any necessary utilities to setup the new drive. See the utility software

documentation for details.

Memory

Four DIMM sockets on the system board support up to 4.0 Gigabytes (GB) of PC/133 SDRAM.

The DRAM DIMMs supported by the system board conform to the fo llowing standards:

■ 128 MB, 256 MB, 512 MB, and 1024 MB ECC DIMMs

■ PC/133-compliant, registered, ECC SDRAM

■ 128 MB minimum system memory

■ 4.0 GB maximum system memory

When you select and install DIMMs, keep the following in mind:

■ Do not use unbuffered DIMMs.

■ Memory should be added in order, from DIMM 1 to DIMM 4.

■ There can be no empty slots between installed DIMMs.

■ No jumper settings are required for the memory size or type because the

BIOS automatically detects this information.

Important Gateway recommends that you purchase memory

upgrades through Gateway sales. An incorrect memory match may adversely af fe ct the per formanc e of the s erver.

Replacing and Adding Internal Devices 31

Replacing memory

To replace DIMMs:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Pull open the socket clamps on each side of the DIMM socket, then lift

the DIMM out of the socket. Store the DIMM in an anti-static container.

DIMM 1

DIMM 4

4 Insert the new DIMM into the socket, aligning the two notches in the

DIMM with the two notches in the DIMM socket.

5 Gently press th e DIMM into the socket until it is firmly sea ted. Inserting

the DIMM automatically locks the socket clamps on each end of the DIMM.

6 Close the case. See “Closing the case ” on page 20. 7 Reconnect the peripherals and the power cord, then turn on the system .

32 Gateway 7450R Server System Manual

Adding memory

To add DIMMs:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Pull open the socket clamps on each side of the DIMM socket. 4 Insert the new DIMM into the socket, aligning the two notches in the

DIMM with the two notches in the DIMM socket.

DIMM 1

DIMM 4

5 Gently press th e DIMM into the socket until it is firmly sea ted. Inserting

the DIMM automatically locks the socket clamps on each end of the DIMM.

6 Close the case. See “Closing the case” on page 20. 7 Reconnect the peripherals and the power cord, then turn on the system .

Replacing and Adding Internal Devices 33

Processors

The system is compatible with the Intel® Pentium® III 866 MHz and faster processors with 133 MHz front-side bus (FS B). As many as two processors may be installed in the system. You do not need to install additional voltage regulator modules (VRMs), because the VRMs for both p rocessors are built into the system board.

The server uses different heat sinks for the primary and secondary processors. When ordering a replacement or upgrade processor, make sure that you order the correct processor kit for the processor you are installing. The primary processor, located closer to the front of the server, uses a smaller heatsink. The secondary processor, located closer t o the ba ck of the server, uses a larger heatsink.

Replacing the primary processor

When replacing a processor, order a processor upgrade from The Accessor y Store on the Gateway Web site.

Caution A heatsink must be instal led on each processor. Installing

a processor without a heatsink could result in damage to, or failure of, the processor.

To replace the primary processor:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Locate the primary processor, see “System board” on page 6 for the

location of the system board components.

34 Gateway 7450R Server System Manual

Unclip the heatsink by pressing down on the top of the clip, th en pushing

the top of the clip toward the heatsink.

Clip

Hook

5 Lift the heatsink off of the processor. 6 Remove the processor by pulling the lever arm slightly away from the

processor socket, then lifting it to a ninety-degree angle.

7 Lift the old processor out of the socket. 8 Insert the new processor by aligning pin one on the processor and the

socket, then place the processor into the socket.

Pin 1

Replacing and Adding Internal Devices 35

9 Secure the new processor by pushing the lever arm all of the way down

until it clicks into place.

10 Replace the heatsink.

11 Place the fixed end of the heatsink clip over the hook on the processor

socket first, then press the hinged end of the clip over the hook on the other side of the processor socket.

12 Close the case. See “Closing the case” on page 20. 13 Reconnect the power cord and all other cords you removed, then turn

on the system.

Replacing the secondary processor

When replacing a processor, order a processor upgrade from The Accessor y Store on the Gateway Web site.

Caution The correct heatsin k must b e ins talled on each processo r.

Installing a processor without a heatsink could result in damage to, or failure of, the processor. Make sure you order the correct processor upgrade kit.

36 Gateway 7450R Server System Manual

To replace the secondary processor:

1 Turn off the system and disconnect the power cord and all external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Un clip the heatsink by pressing down on the top of the clip, then pushing

the top of the clip toward the heatsink.

Clip

Hook

4 Remove the processor by pulling the lever arm slightly away from the

processor socket, then lifting it to a ninety-degree angle.

5 Lift the old processor out of the socket.

Replacing and Adding Internal Devices 37

6 Insert the new processor by aligning pin one on the processor and the

socket, then place the processor into the socket.

Pin 1

7 Secure the new processor by pushing the lever arm all of the way down

until it clicks into place.

8 Replace the heatsink. Make sure that the heatsink is oriented properly

over the processor and socket.

9 Close the case. See “Closing the case ” on page 20.

10 Reconnect the power cord and all other cords you removed, then turn

on the system.

38 Gateway 7450R Server System Manual

Adding a secondary processor

The system is compatible with the Intel® Pentium® III 866 MHz and faster processors with 133 MHz front-side bus (FSB). As many as two processors may be installed in the system. The second processor must match the first processor in speed or the system functions at the speed of the slowest processor.

When adding a second processor order a proc essor upgrade kit from The Accessory Store on the Gateway Web site.

Caution The correct heatsin k must b e ins talled on each processo r.

Installing a processor without a heatsink could result in damage to, or failure of, the processor. Make sure you order the correct processor upgrade kit.

To add a second processor:

1 Turn off the system and disconnect the power cord and all external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Open the lever on the secondary processor socket. 4 Align the new processor with the processor slot. Note that the processor

slot is keyed so the processor can only be installed one way.

Pin 1

5 Place the processor in the socket, then close the lever to secure the

processor.

Replacing and Adding Internal Devices 39

6 Place the secondary (large) heatsink ov er the processor and socket,

making sure that it is oriented properly.

7 Place the fixed end of the clip over the hook on the back of the socket,

then press the hinged end of the clip over the hook o n the front o f the socket.

8 Close the case. (See “Closing the case” on page 20.) 9 Reconnect the power cord and all other cords you removed, then turn

on the system.

Replacing the battery

The battery provides power for the system real-time clock and CMOS memory , which holds the system configuration information.

If your battery is failing you may notice the server clock slowing down and giving you the incorrect time.

40 Gateway 7450R Server System Manual

Open the BIOS Setup utility and write down all the values in the various menus before replacing the battery . Replacing the battery resets the BIOS Setup utility to its default values.

Warning Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by manufacturer.

Dispose of used batteries according to manufacturer’s instructions.

Warnung Explosionsgefahr bel falsch eingebautter batterie.

Ersetzen der batterien nur mit batterien des gleichen typs oder mit batterien vom hersteller empfohlenen typs.

Entsorgen gebrauchter batterien entsprechned herstellerangaben.

Attention Il y a danger d’explosion s’il y a replacement incorrect de

la batteri e. Remplacer uniquement avec une batterie du même type

ou d’un type équivalent reco mmandé par le constructeur. Mettre au rebut les batteries usagées conformément aux

instructions du fabricant.

To replace the battery:

1 Restart the server and start the BIOS Setup utility. 2 Write down the CMOS values from each tab in the BIOS Setup utility so

you can reenter them after you replace the battery. For more information, see “About the BIOS Setup utility” on page 61.

3 Turn off the server, disconnect the power cord and all external peripheral

devices.

4 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

5 Locate the battery on the system board (see “System board” on page 6).

The battery is circular and has the positive pole mark (+) on the top.

Replacing and Adding Internal Devices 41

6 Remove the cable over the air baffle and pull the air baffle out of the

server.

Air baffle

7 Using your finger or a small, flat-bladed screwdriver, carefully press the

small spring clip to remove the battery from its socket on the system board.

Spring clip

8 Press the new battery in the socket with the positive pole up. Be sure you

have pressed the battery down far enough for it to contact the base of the socket (it should snap into place).

9 Close the case. See “Closing the case ” on page 20. 10 Reconnect the peripherals and the power cord, then turn on the system. 11 If the CMOS data is not correct, change the information in the BIOS Setup

utility using the data you recorded in Step 2.

42 Gateway 7450R Server System Manual

Expansion cards

The server has two expansion slots on the riser card that can be used for a

variety of expansion cards. These slots support 64-bit, 66 MHz PCI cards. Both

slots will hold full-length, full-height cards.

Replacing an expansion card

You must install an expansion card in slot 1 before you can install an

expansio n card in slo t 2.

To replace an expansion card:

1 Set any jumpers and switches on the replacement card, if required in the

card instructions.

2 Turn off the server, then disconnect the power cord and all ex ternal

peripheral de vices.

3 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

4 Disconnect any cables attached to the o ld card. 5 Remove the screw that holds the expansion card bracket in place.

Expansion card brack et

Expansion cardScrew

Replacing and Adding Internal Devices 43

6 Remove the card holder from the other end of the expansion card.

Card holder

7 Remove the old expansion card from the slot.

8 Set any jumpers or switches on the new expansion card, then install the

new expansion card in the empty slot.

44 Gateway 7450R Server System Manual

If the card is full-length, insert the card extension into the card guide.

The card extension in slot 1 fits below the card guide and the card extension in slot 2 fits into the groove in the card guide.

Card guide

Card exten sions

10 Replace the card holder over the card guide and the end of the expansion

card. See the illustration following Step 6.

11 Replace the screw in the expansion card bra cket to secure the ca rd. See

the illustration following Step 5.

12 Connect any cables to the card. See the card documentation for the

proper cable orientation.

13 Close the case. See “Closing the case” on page 20. 14 Reconnect the peripherals and the power cord, then turn on the system.

Y ou may need to reconfigure the server after replacing an expansion card. You

may also need to install upgrade software that came with the card. Check the

card documentation for additional information.

Adding an expansion card

When adding an expansion card, you must install an expansion card in s lot 1

before you can install an expansion card in slot 2.

Replacing and Adding Internal Devices 45

To add an expansion card:

1 Set any jumpers and switches on the card, if required in the card

instructions.

2 Turn off the server, disconnect the power cord and all external peripheral

devices.

3 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

4 Locate an available slot and remove the slot cover by removing the screw

on the expansion card bracket, then remove the slot cover.

xpansion card bracket

Slot coverScrew

46 Gateway 7450R Server System Manual

Remove the card holder from the other end of the exp ansion card.

Card holder

6 Set any jumpers or switches on the expansion card, then install the

expansion card in the empty slot.

7 If the card is full-length, insert the card extension into the card guide.

The card extension in slot 1 fits below the card guide and the card extension in slot 2 fits into the groove in the card guide.

Card guide

Card exten sions

Replacing and Adding Internal Devices 47

8 Replace the card holder over the card guide and the end of the expansion

card.

9 Replace the screw in the expansion card br acket to secure the card.

xpansion card bracket

Expansion cardScrew

10 Connect any cables to the card. See the card documentation for the

proper cable orientation.

11 Close the case. See “Closin g the case” on pa ge 20. 12 Reconnect the peripherals and the power cord, then turn on the system.

Y ou may need to reconfigure the server after installing some expansion cards. Y ou ma y also need to install softwa re that came with the card. Check the card documentation for additional information.

Replacing the power supply

The 200-W power s upply provides all s ystem power.

To replace the power supply:

1 Turn off the system and disconnect the power cord and all periph erals.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

48 Gateway 7450R Server System Manual

Disconnect the cables from the power supply to all other internal parts.

Note their positions and orientations so y ou can connect the c ables from the new power supply.

4 Remove the air duct between the power supply and the number two

blower.

Air duct

Replacing and Adding Internal Devices 49

5 Remove the three screws that secure the power supply to the back panel,

then slide the power supply toward the front of the server to free it from the pin on the bottom of the server and lift it out of the ch assis.

6 Place the new power supply in the chassis making sure the pin on the

bottom of the chassis passes through the hole on the power supply bracket.

7 Replace the screws you removed in Step 5 above.

8 Reconnect the cables you removed in St ep 3.

9 Replace the air duct you removed in St ep 4. 10 Close the case. See “Closing the case” on page 20. 11 Reconnect the power cord and all external peripherals, then turn on the

system.

Replacing a blower

The blowers are located between the hot-plug backplane and the system board.

50 Gateway 7450R Server System Manual

To replace a blower:

1 Use the system management software to determine which blower has

failed.

2 Turn off the system and disconnect the power cord and extern al

peripherals.

3 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

4 Unplug the correct blower cable from the system board and remove the

cable from the cable cl amps.

5 Lift the blower off of the pins on the bottom of the chassis.

Blower 2

Blower 1

6 Insert the new blower onto the pins on the bottom of the chassis. 7 Insert the blower cable into the cable clamps. Make sure it does not get

pinched in the cover or block airflow.

8 Plug the blower cable into the connector on the system board. See

“System board” on page 6 for the locations of the blower connectors.

9 Close the case. See “Closing the case” on page 20.

10 Reconnect the power cord and external peripherals, then turn on the

system.

Replacing and Adding Internal Devices 51

Replacing a fan

Fan 1 is located between the expansion cards and the drive bays and fan 2 is located between the two blowers. See “Interior of system” on page 5 for the locations of the fans.

To replace a fan:

1 Use the system management software to determine which fan has failed.

2 Turn off the system and disconnect the power cord and extern al

peripherals.

3 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

4 Unplug the fan cable from the system board and remove the cable from

the cable clamps .

5 Lift the fan out of the fan bracket. (The fan bracket is not secured to the

chassis and may come out when you remove the fan. Replace it on the pins on the bottom of the chassis.)

Fan 1

6 Insert the new fan into the fan bracket. Make sure the direction of

rotation and airflow match the direction and airflow of the fan you removed.

52 Gateway 7450R Server System Manual

Fan 2

Plug the fan connector into the connector on the system board and

replace the cable in the cable clamps. Make sure the cable does not interfere with airflow and will not be pinched when you close the cover.

8 Close the case. See “Closing the case” on page 20. 9 Reconnect the power cord and external peripherals, then turn on the

system.

Replacing the control panel board

The control panel board is mounted on the front of the chassis, inside the

front panel.

To replace the control panel board:

1 Turn off the system and disconnect the power cord and all external

peripherals.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Disconnect all c ables from the control panel board. Note the location and

orientation of each cable as you remove it.

4 Remove the three screws that secure the control panel board to the front

of the chassis, then remove the board from the server.

Replacing and Adding Internal Devices 53

5 Install the new c ontrol pa nel board by replac ing the th ree screws you

removed in Step 4.

6 Plu g the front panel cables into the appropriate connectors on the control

panel board.

7 Close the case. See “Closing the case ” on page 20.

8 Reconnect the p ower cord and the external peripherals, then turn on the

system.

Replacing the hot-plug backplane

The three drive hot-plug backplane is at the back of the hot-plug drive cage. The backplane supports as many as three hot-swappable Ultra3 SCSI drives.

To replace the hot-plug backplane assembly:

1 Turn off the system and disconnect the power cord and all external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Disc onnect all cables to the hot-plug backplane. Note their locations and

orientations.

4 Remove all hot-plug drives. Be careful to note which drive was in which

slot.

54 Gateway 7450R Server System Manual

Remove the four screws that secure the hot-plug backplane assembly in

the chassis, then lift the assembly out of the server.

6 Place the new backplane assembly in the chassis and secure it using the

four screws you removed in Step 5.

7 Reconnect all cables on the backplane to the correct connectors. 8 Replace all ho t-plug drives. Make sure that you replace them in the same

slots that they were in before you removed them.

9 Close the case. See “Closing the case” on page 20.

10 Reconnect all peripherals and the power cord, then turn on the system.

Replacing the riser card

The riser card connects to the edge connector on the left side of the system

board and provides connectors for as many as two full-height, full-length

expansio n cards.

Replacing and Adding Internal Devices 55

To replace the riser card:

1 Turn off the system and disconnect the power cord and all external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Remove any expansion cards installed in the system. See “Replacing an

expansion card” on page 43.

4 Remove the two screws that secure the riser card assembly to the chassis.

5 Disconnect the riser card from the edge connector on the system board,

then lift the riser card assembly out of the chassis.

56 Gateway 7450R Server System Manual

Remove the two screws that secure the riser card to the bracket.

7 Slide the riser card to the left on the bracket to free it from the pins on

the bracket, then pull the riser card off of the bracket.

8 Place the new riser card on the bracket and secure it with the two screws

you removed in Step 6.

9 Insert the new riser card assembly into the chassis and insert the system

board edge connector into the connector on the back of the riser card.

10 Secure the riser card with the four screws you removed in Step 4. 11 Replace any expansi on cards you removed in St ep 3. 12 Close the case. See “Closing the case” on page 20. 13 Reconnect all peripherals and the power cord, then turn on the system.

Replacing the system board

The system board integrates the other elements of the system, such as the

processor, memory, storage, networking, and communications.

To replace the system board:

1 Turn off the system and disconnect the power cord and all external

peripheral de vices.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

Replacing and Adding Internal Devices 57

3 Remove all expansion cards from the system. See “Replacing an

expansion card” on page 43.

4 Remove the two screws that secure the riser card assembly to the chassis.

5 Disconnect the riser card from the edge connector on the system board,

then lift the riser card assembly out of the chassis.

6 Disconnect all cables from the system board. Note the locations and

orientations of the cables as you remove them.

7 Remove any processors and DIMMs that you will install in the new

system board. See “Replacing memory” on page 32, “Replacing the primary processor” on page 34, and “Replacing the secondary processor” on page 36.

58 Gateway 7450R Server System Manual

Remove the eight screws that secure the system board to the chassis, then

lift the system board out of the chassis.

9 Remove the new syst em board from its anti-static bag and set any jumpers

that you may need to set for your configuration. See “System board” on page 6 and “Setting the system board jumpers and switches” on page 64.

10 Place the new system board in the chassis. 11 Replace the eight screws you removed in Step 8. 12 Install the DIMM(s) and processor(s) in the new system board. See

“Replacing memory” on page 32, “Replacing the primary processor” on page 34, and “Replacing the secondary processor” on page 36.

13 Reconnect the system cables to the appropriate connectors on the system

board. See “System board” on page 6 for reference.

14 R eplace the riser card using the two screws you removed in Step 4. Make

sure you seat the riser card connector securely onto the edge connector on the system board.

Replacing and Adding Internal Devices 59

15 R epla ce an y expa nsio n card s you rem oved fr om th e sys tem in Step3. See

“Replacing an expa nsion card” on page 43.

16 Close the case. See “Closing the case” on page 20. 17 Reconnect all peripherals and the power cord, then turn on the system.

60 Gateway 7450R Server System Manual

Using the BIOS Setup Utility

About the BIOS Setup utility

The server BIOS has a built-in setup utility that lets you configure several basic system characteristics. The settings are stored in battery-backed RAM and are retained even when the power is off.

Enter the BIOS Setup utility by restarting the server, then pressing F2 when prompted during the startup process. The Main BIOS Setup utility screen opens. It may not look exactly like the screen shown below.

BIOS Setup Utility

Main Advanced Security Power Boot Exit

Item Specific Help

BIOS Version

System Time: System Date:

Legacy Diskette A:

3A00

[xx:xx:xx] [xx/xx/xxxx]

[ ]

[TAB] , [Sh ift-Tab], or [Enter] selects field.

>Primary Master: >Primary Slave: >Secondary Master: >Secondary Slave:

System Memory:

F1 Help

ESC Exit ←→ Select Menu ENTER Select > Sub-Menu F10 Save & Exit

↑↓ Select Item -/+ Change Values F9 Setup Defaults

[CD-ROM] [None] [None] [None]

256 MB

Using the BIOS Setup Utility 61

As you select items on the Main menu or in submenus, you see specific information related to the current selection in the Item Specific Help box.

The command bar shows the keystrokes necessary to access help, navigate through the menus, and perform other functions.

■ F1 opens the Help screen, providing general help for using the BIOS Setup

utility.

■ ESC closes the screen you are in and returns you to the previous screen

or exits you from the BIOS Setup utility.

■ The ↑ (up arro w) and ↓ (down arrow) keys select items in the menu.

■ The ← (left arrow ) and → (right arrow) keys move you between the

menus.

■ The + (plus) and - (minus) keys change the values in the fields.

■ ENTER moves you to a submenu screen when a se lected item is pr eceded

by > or activates a selected f ield.

■ F9 opens a screen that lets you return all values to their default settings.

■ F10 opens a screen that lets you save all settings, then exit the BIOS Setup

utility.

The main screen has the following menu selections at the top of the screen:

■ Main gives you access to basic information and settings related to your

system hardware and configuration.

■ Advanced gives you access to information and settings for system

resources, hardware, and system configuration.

■ Security gives you access to settings related to system access passwords.

■ Power gives you access to information and options for power

management features.

■ Boot gives you access to information and settings for boot features and

boot sequences.

■ Exit gives you access to options for exiting the BIOS Setup utility.

Refer to the Help box on the right side of the BIOS Setup screens for information about menu items.

62 Gateway 7450R Server System Manual

Updating the BIOS

If you need a new version of the BIOS, you can download the BIOS update

from the technical support area on the Gateway Web site

(www.gatewayatwork.com) and install the new version from a diskette.

To update the BIOS you need to perform the following tasks in sequence:

■ Create a bootable diskette

■ Note the current BIOS settings

■ Create the BIOS update diskette

■ Update the BIOS

■ Restore the BIOS settings

Follow the detailed instructions for updating the BIOS that are included in

the self-extracting file that you can download from the technical support area

of Gateway’s Web site.

BIOS Recovery

The BIOS recovery option is designed to recover the BIOS in the ev ent of a

failed BIOS upgrade or if the BIOS should become corrupt for some reason.

To recover the BIOS:

1 Create a bootable BIOS recovery diskette by following the instructions

provided with the BIOS recovery files on the Web site.

2 Open the case. See “Opening the case” on page 18 and “Preventing static

electricity discharge” on page 17.

3 Set switch SW1-3 to on. See “Setting the switches” on page 65. 4 Close the case. See “Closing the case” on page 20. 5 Place the BIOS recovery diskette in the diskette drive. 6 Turn o n th e s e r ve r.

No messages are displayed on screen during the BIOS recovery. The server will emit a long series of beeps. A final extended tone signals the completion of the BIOS update.

Using the BIOS Setup Utility 63

7 Turn off the server.

8 Remove the diskette from the drive.

9 Open the case. 10 Set switch SW1-3 back to the off position. 11 Close the case. 12 Turn o n th e s e rv e r. 13 As t he server boots, press F2 to open the BIOS Setup utility. Save and exit

from the BIOS Setup utility, even if you made no changes to the settings.

If the server does not boot properly, repeat the BIOS recovery procedure. If the server still does not boot properly, contact Gateway technical support.

Setting the system board jumpers and switches

The system board has one jumper and one four switch bank. Each of these components has a specific function described in the sections below.

The CMOS Clear jumper

The CMOS Clear jumper on the system board (jumper J1) lets you clear all BIOS Setup settings. (See the figure on page 6 for the location of the jumper.)

The following table shows the settings required to perform this task. Make sure you turn off the server and unplug the power cord before moving the jumper. After you have cleared C MOS memory, return the jumper to pins 1 and 2 for normal operation.

Mode Jumper

Setting

CMOS protected Pins 1-2 Normal operation (default) Clear CMOS Pins 2-3 Causes server to clear all BIOS

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before moving the jumper.

64 Gateway 7450R Server System Manual

Action When Set

settings and return to defaults

Setting the switches

Switch bank SW1 is a four-switch bank that lets you clear the password, update

the BIOS, or recover from a failed BIOS update attempt. The four switches

each have a different function as shown in the table below. For the location

of switch bank SW1, see “System board” on page 6.

Switch When on When off

S1-1 Clear password Normal operation S1-2 Update BIOS ROM Disable BIOS update S1-3 Recover BIOS ROM * Normal operation S1-4 Reserved Reserved * Requires a BIOS recovery diskette

Using the BIOS Setup Utility 65

66 Gateway 7450R Server System Manual

Managing the Server

A voiding power source problems

Surge suppressors, line conditioners, and uninterruptible power supplies can help protect the server against power source problems.

Surge suppressors

During a power surge, the voltage level of electricity coming into the server can increase far above normal levels and cause data loss or system damage.

Protect your server and peripherals by connecting them to a surge suppressor, which will abso rb v ol tag e s urg es an d p rev ent th em f rom rea ch ing yo ur se rver.

When purchasing a surge suppressor:

■ Make sure the surge suppressor meets the appropriate product safety

certification for your location, such as Underwriters Laboratories (UL) or Conformite European (CE).

■ Check the maximum amount of voltage the suppressor allows to pass

through the line. The lower the voltage that the suppressor allows to pass through, the better the protection for the server.

■ Check the energy absorption (dissipation) rating. The higher the energy

absorption rating, the better the protection for the server.

■ Check line-conditioner capabilities. A line conditioner smooths out some

normal line noise (small voltage fluctuations) of an electrical supply.

Managing the Server 67

Line conditioners

A line conditioner protects the server from the small fluctuations in voltage from an electrical supply. Most systems can handle this variation (line noise) without problems. However, some electrical sources include more line noise than normal. Line noise can also be a problem if the server is located near, or shares a circuit with, a device that causes electromagneti c interference, such as a television or a motor.

Some surge suppressors and uninterruptible power supplies include simple line-conditioning capabilities.

Uninterruptible power supplies

Use a standby uninterruptible power supply (UPS) to protect your server from data loss during a total power failure. A UPS uses a ba ttery to keep your server running temporarily during a power failure and lets you save your work and shut down your server. You cannot run your server for an extended period of time while using only the UPS.

Maintain and manage your hard drive

Regular maintenance can ke ep your hard driv e operating effic iently and good file management can keep the server free of unwanted files while making important files secure and easier to find.

Hard drive maintenance utility

If you are using the Windows NT operating system, you can help maintain the performance of your hard drive by regularly using Check Disk.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop ria t e op era ting sy st em manual.

Using Check Disk in Windows NT

Bad sectors are parts of a hard drive or diskette that will not h old data. A lost allocation unit is a group of sectors that has lost its place in the table that the operating system uses to locate files. Check Disk checks the hard drive for bad sectors or lost allocation units and lets you fix them.

68 Gateway 7450R Server System Manual

Use Check Disk from once a we ek to o nce a month, d epe nding o n ho w of ten

you use the server. Also use Check Disk if you have any hard drive problems.

To use Check Disk:

1 Double-click the My Computer icon. The My Computer window opens. 2 Right-click the drive you want to check. 3 Select Properties. The drive’s properties window opens. 4 Click the Tools tab. 5 At Error-checking, click Check Now. The Chec k Disk window opens. 6 Scan the entire hard drive by selecting Scan for and attempt recovery of bad

sectors

7 Click Start. Check Disk checks the drive for errors. 8 Follow any on-screen instructions for com pleting the scan.

Hard drive management practices

By deleting unneeded files from your hard drive and managing the space that

is automatically allocated for saving certain files, you can help maintain the

performance of the hard drive. W e suggest that you first check your hard drive

for available space, then back up important files prior to deleting unneeded

files, in case you delete important files by mistake.

Checking hard drive space

In Windows, you can see a chart of the available hard drive space.

To check hard drive s pace:

1 Double-click on the My Computer icon on the desktop. The My Computer

window opens.

2 Right-click the drive you want to check. 3 Select Properties. The drive’s properties window opens. The General tab

shows you the available and used space on the drive.

Managing the Server 69

Backing up files

Regularly backing up your files protects you from losing data and lets you keep fewer files on your hard drive. Back up old files to the network, a large capacity disk drive, or tape drive and delete the files from the hard drive. This server does not support the installation of an internal large capacity disk drive or tape storage drive.

You can use the software that came with your tape backup drive or your large capacity disk drive to back up the files. You can also back up files by running the Backup utility that came with your operating system. In Windows NT, Backup copies files to a tape drive.

To run Backup in Windows NT:

1 Click Start, then select Programs, Administrative Tools, then Backup.

2 Follow the on-screen instructions.

Deleting unneeded files

By deleting unneeded files from the hard drive, you free up space on the hard drive and help improve hard-drive performance. The following sections give you some simple ways to delete unneeded files.

Deleting Windows temporary f iles

During normal operation, Windows constantly create s new temp orary (.tmp) files. You can safely delete all but the most recent .tmp files.

To delete .tmp files:

1 Open Windows Explorer, then select Tools, Find, then Files and Folders.

2 In the Named text box, type *.tmp

3 In the Look in drop down list, select your drive letter.

4 Click Find Now. The list of .tmp files appears.

5 Click Modified above the list. To see the Modified button, you may need

to maximize the Find window. The list is sorted by date.

6 Highlight all the files in the list except those with the current date.

7 Press SHIFT + DELETE. A dialog box opens asking if you want to delete the

files.

8 Click Yes. The files are deleted.

70 Gateway 7450R Server System Manual

Deleting temporary Internet files

As you visit Web sites, your browser stores temporary Internet files on your

hard drive in a memory cache and a disk cache. Files in the memory cache are

removed when you turn off your server . F iles are saved in t he disk cache unt il

the space designated for the cache is full. See your browser’s Help files for

instructions on emptying the disk cache.

You can save space on the hard drive by decreasing the size of the Internet

file disk cache. See your browser’s Help files for instructions.

Emptying the Recycle Bin

When you delete a file from your hard drive in Windows, it is not immediately

removed from the hard drive. Instead, the file is moved into the Recycle Bin.

Because files are stored in the Recycle Bin and not deleted from the hard drive

immediately , you can retrieve a file tha t you accidentally delete from the hard

drive.

To delete all the files from the Recycle Bin, right-click the

on the desktop, then click

Y ou can save space on the hard drive by decreasing the size of the Recycle Bin.

Empty Recycle Bin.

Recycle Bi n icon

To decrease the size of the Recycle Bin:

1 Right-click the Recycle Bin, then select Properties. 2 At the Global tab, select either Configure drives independently or Use one

setting for all drives.

3 If you are configuring drives independently, click the tab for the drive

you want to configure.

4 Move the slider to set the size of the Recycle Bin. A good initial setting

is 5%.

5 Click OK.

Managing the Server 71

Protecting the server against viruses

A virus is a program that attaches itself to a program or data file on a computer, then spreads from one computer to another. Viruses can damage data, cause computers to malfunction, and can display annoying or offensive messages. Some viruses can go unnoticed for long p eriods of time because they are activated by a certain date or time. Protect your server from viruses by:

■ Using an anti-virus program to check files and programs that are on

diskettes, attached to e-mail messages, or downloaded from the Internet. After you run the anti-virus program you can back up your files to diskettes, a separate hard drive, or a high-capacity storage drive.

■ Keeping your anti-virus program updated.

■ Obtaining all software from reputable sour c es a nd check ing the s oftware

for viruses before installing it.

■ Disabling macros on suspicious Microsoft Word and Excel files. These

programs will warn you if a document that you are opening contains a macro that might have a virus .

To remove a virus:

1 Find and remove the virus immediately using an anti-virus program.

2 Turn off your server and leave it off for at least 30 seconds.

3 Turn on the server and rescan for the virus.

4 If the virus is still present, contact the manufacturer of your anti-virus

program or Gateway Client Care.

72 Gateway 7450R Server System Manual

System administration and control

The server has two server-management tools that you can use to administer

and control the server. These tools are ManageX Event Manager and the

Simple Network Management Protocol (SNMP) agent.

ManageX Event Manager

ManageX lets the system administrator manage multiple systems on a

Windows NT, Windows 2000, or Novell Netware network from a single

window, and implement commands and policies acro ss the network with a

single action. With this tool, you can automate system management tasks,

which can be triggered by specific events or at specified thresholds.

You can find additional information about the ManageX Event Manager

under

server.

SNMP agent

The SNMP agent is software that links the hardware to ManageX Event

Manager. Each significant hardware event generates an interrupt that is

detected by the SNMP agent and then routed to ManageX. The SNMP agent

is provided on the Server Companion CD (SCCD) and must be installed on

the server before system administration and control will function properly.

Documentation on the Server Companion CD which came with the

Installing the SNMP agent in Windows NT

The server must be prepared for the server man agement software.

■ You must download and install WMICORE.EXE first to provide a WMI

environment in Windows NT. Download WMICORE.EXE from msdn.microsoft.com/downloads/sdks/wm i/download.asp. When you install WMICORE.EXE, check the the Components dialog box .

■ SNMP service must be installed. If not, install SNMP service through

Windows NT before you install the SNMP agent.

Install WMI SNMP Provider checkbox in

Managing the Server 73

To install the SNMP agent in Windows NT:

1 Add the IP address or hostname of the server to the SNMP setup. This

SNMP service routes SNMP service alerts to ManageX.

2 Install ManageX from the Se rver Compani on CD (SCCD).

3 Run SETUP.EXE from the SCCD. The default directory is \Program

Files\7450R Agent.

4 Restart the server.

5 Setup ManageX. See “Setting up ManageX” on page 75.

Installing the SNMP agent in Windows 2000

The server must be prepared for the server man agement software.

■ SNMP service must be installed. If not, install SNMP service through

Windows 2000 before you install the SNMP agent.

To install the SNMP agent in Windows 2000:

1 Add the IP address or hostname of the server to the SNMP setup. This

SNMP service routes SNMP service alerts to ManageX.

2 Install ManageX from the Se rver Compani on CD (SCCD).

3 Copy WBEMSNMP.EX_ from the \i386 directory on the SCCD to a local

drive.

4 Open a DOS command prompt window and ty pe expand

D:\WBEMSNMP.EX_ C:\WBEMSNMP.EXE, where D is the drive and

directory where you copied WBEMSNMP.EX_ and C is the drive and directory where you want to place the expan ded file, then presss E

5 Type WBEMSNMP at the command prompt, then press ENTER.

The system will display the welcome screen with the title Welcome to the WMI SNMP Provider Installation Wizard. When the welcome screen is displayed, continue with the installation.

6 Click Start, then select Settings, then Control Panel.

7 Double-click Add/Remove Hardware.

8 Click Add/Troubleshoot a device, Add a new device, then No, I want to select

the hardware from a list

74 Gateway 7450R Server System Manual

NTER.

Select Other devices, then click Have Disk.

9 10 Browse the SCCD to find 7450R.inf. 11 Select the 7450R Driver. 12 If the server does not reboot automatically, reboot the server. 13 Setup ManageX (see “Setting up ManageX” on page 75).

Setting up ManageX

To setup ManageX:

1 Run ManageX.

2 Select WBEM Browser, Systems Mana gement Server , then 7 450R Co mponents

to see the server information. This step displays the WBEM Object detail window. The data displayed

in this window is not updated dynamically. To view the latest data, click the refresh button before you open the WBEM Object detail window.

3 Select the Device Selector window.

4 Click Devices to choose the server which will run ManageX.

5 Click Apply.

6 In the list of options on the left side of the screen, right-click Policies.

7 Select All Tasks, then Set Directory.

8 Accept the default installation directory \Program Files\7450 R Agent.

9 Click Policies, then Available. 10 Right-click 7450RSnmpTrap.mxw. 11 Select All Tasks, then Install.

You can open the Message Reader to view the events. The Message Reader is dynamically updated every few seconds.

You can also modify the error limit values in \winnt\7450R.ini. However, you must stop the SNMP service and restart it when you are finished.

Managing the Server 75

System security

You can also set security measures in the BIOS Setup uti lity whic h establishes passwords and automatic system lockouts. The system also includes server management software that monitors the chassis intrusion switch.

Mechanical access and monitoring

The system includes a chassis intrusion switch. When the top panel is opened, the switch transmits a signal to the system board, where server management software processes the signal.

Security through the BIOS Setup utility

The BIOS Setup utility provides several security features to prevent unauthorized or accidental access to the system. Once the security measures are enabled, access to the system is allowed only after you enter the correct password. For example, the utility lets you:

■ Set and enable the supervisor and user password s

■ Control access to the Setup utility

■ Restrict diskette drive ac cess

■ Restrict access to the hard drive boot sector

Configure and enable the security features using the BIOS Setup utility. Disabling the security features does not change th e state of system power . That

is, if you press and release the power switch while security is on, the system will not power off when security is later disabled. However, if the front panel power switch remains pressed when security is disabled, the system will turn off.

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Summary of software security features

The following table lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the BIOS Setup utility and go to the Security Menu. The table also refers to other Setup utility menus. For more information, see “About the BIOS Setup utility” on page 61.

Feature Description

Disable wri ting to diskette

Control access to BIOS Setup

Control acce ss to t he system other than BIOS Setup

Boot without keyboard The system can boot with or without a keyboard. During POST and before

The system will not boot from or write to a diskette unless a password is entered. To set these features, see “About the BIOS Setup utility” on page 61.

To control access to the system configuration, set a supervisor password and enable it through Setup.

The supervisor password lets you access all of the Setup options and menus. If yo u also se t a user password , it allo ws limi ted acces s to Se tup options and menus.

Once set, passwor ds can be disa bled by deletin g the password or b y setting the Clear Passwor d switch. See “S etting th e switche s” on page 65.

To control access to the system, set a password and enable the Password on Boot option using the BIOS Setup utility.

Once set, passwor ds can be disa bled by deletin g the password or b y setting the Password Clea r switch. See “S etting th e switche s” on page 65.

the system boots, the BIOS automatically detects and tests the keyboard, if present. Do not plug in a keyboard while the system is on.

System recovery

Take precautions that allow you to recover damaged files and recov er your system in the event that your hard drive is damaged, or if your BIOS or system files get corrupted.

Creating a startup diskette

If your server hard drive is damaged, you may not be able to start the server from the hard drive. A startup diskette is a boo table diskette that lets y ou start the server and attempt to fix the problem.

Managing the Server 77

When you set up Windows NT, you are prompted to create a startup diskette. If you did not choose to create a startup diskette at that time, you ma y create one later by running the Windows NT upgrade/installation program. Perform this process by going to the DOS Com mand Prompt, changing to the C:\I386 subdirectory and typing winnt32/ox. Press E

NTER and follow the prompts.

Using your Server Companion CD

The Server Companion CD included with your server can be used to:

■ Install hardware drivers for Windows NT

■ Install selected hardware drivers for some other operating systems (see

the SCCD for the drivers available)

■ Install the System Management SNMP agent for Windows NT or

Windows 2000

■ Reinstall selected utilities

■ Access system documentation

Instructions for each operating system are provided with the Server Companion CD.

78 Gateway 7450R Server System Manual

Troubleshooting

Introduction

If the server does not operate correctly, re-read the instructions for the procedures you have performed. If an error occurs within an application, refer to the documentation supplied with the software. This section identifies solutions to some possible problems.

T roubleshooting checklist

Before turning on the system, make sure that:

■ The power cord is connected to the power connector and an AC outlet.

■ The AC outlet is supplying power.

■ If a power strip is used, it is turned on.

■ If the power supply has a voltage selection switch, that the voltage

selection switch reflects the proper voltage.

V erifying your configuration

If the server is not operating correctly, the BIOS may contain an invalid configuration parameter. Open the BIOS Setup utility and check your configuration settings. (See “About the BIOS Setup utility” on page 61.)

Troubleshooting 79

T roubleshooting guidelines

As you troubleshoot the server, keep the following guidelines in mind:

■ Never remove the chassis cover while the server is turned on.

■ Do not attempt to open the monitor. Even if the power is disconnected,

stored energy in the components can be dangerous.

■ If a peripheral does not work, make sure that all connections are secure.

■ If you see an error message on the screen, write it down, word for word.

You may be asked about it when calling Gateway Client Care.

■ Only qualified personnel should open the system for maintenance.

■ If you are qualified to maintain the system yourself, make sure you are

properly grounded before opening the system chassis. See Chapter 3, Case Access, for more information on preventing electrostatic damage to the system.

T roubleshooting the battery installation

If you have problems after installing the new battery, try each of the items listed below, restarting the server after each try.

■ Turn off the server and make sure that all exterior cables are attached

and secured to the correct co nnectors.

■ Make sure that all power switches are on. If the server is plugged into a

power strip or surge protector, make sure it is turned on also.

■ Enter the BIOS Setup utility and compare the settings on the screen with

your notes or the system hardware manuals. Correct any discrepancies.

■ Tu rn off the server, remove the cover, and make sure that all cables inside

the case are attached securely. Also, make sure that the colored cable edges are aligned correctly and that the connectors did not miss any pins. Disconnect and reconn ect the cables. Close th e case as described in “Closing the case” on page 20, reconnect the peripherals and power cords, then turn on the server.

■ Turn off the server, remove the cover and, if you have the proper test

equipment, make sure that the new battery has power. (Although unlikely, your new battery may be defective.) Close the case as described in “Closing the case” on page 20, reconnect the power cord, then turn on the server.

80 Gateway 7450R Server System Manual

CD problems

The system does not recognize the CD drive

Probable cause Solution

The CD is not intended for PC use

The CD is loaded incorrectly

The CD is scratched or dirty

The CD drive needs to be added as new hardware

The secondary IDE device may be disabled

The CD drive cab les a re not installed correctly

The CD drive may be defective

Make sure that the disc is PC-compatible.

Make sure that the label is facing up, then try again.

Try cleani ng the C D wi th a lin t-free cl oth. M ake su re the d isk is not scratched.

In the Control Panel window (Start | Settings | Control Panel), double-click Add New Hardware. Follow the on-screen instructions for adding the drive.

Restart your server, then press F2 to enter the BIOS Setup utility program. From the Main | IDE Configuration menu, set the IDE Controller to Both and the Secondary IDE Master to Auto.

Open the system, then make sure all cables between the I DE controll er and the CD drive ar e correctl y connec ted.

Replace the CD drive.

Hard drive problems

The system does not recognize a SCSI drive

Probable cause Solution

SCSI hot-plug drive is not seated correctly

The SCSI bus is not properly terminated

The drive is configured with a conflicting SCSI ID

The cables are not connected correctly

Open the system and reseat the hot-plug drive(s). This problem is most common immediately after shipping.

Open the system and make sure that the last device on the SCSI chain is properly terminated.

Change the device’s SCSI address to one that is not currently being used by the system.

Open the system, then ma ke sure the cables are connec ted properly.

Troubleshooting 81

Memory and processor problems

The system detected memory errors during start up

Probable cause Solution

Memory was added or removed, and the new configuration wa s not sa ved in the BIOS Setup utility

The memory was in stalled incorrectly

A memory chip is faulty Replace the card with the faulty chip. Third-party

Open the BIOS Setup utility and save the new memory configuration.

Make sure t hat the mem ory is pro perly se ated and oriented.

diagnostic programs can help determine which chip or memory segment is failing.

The system does not recognize a new or second pr ocessor

Probable cause Solution

The processor was installed incorrectly

Check the installation . Make sure that the processo r is fully seated in its socket. Th e proc es so r s ho uld be recognized automatically if it was installed correctly.

Peripheral/Adapter problems

The system does not recognize a SCSI device

Probable cause Solution

The device needs to be added as new hardware

The SCSI ID may be invalid

The SCSI chain is not terminated

From the Control Panel window (Start | Settings | Control Panel), double-click Add New Hardware. Follow the on-screen instructions for adding the device.

Assign an available SCSI ID to the device.

Make sure the last device on the SCSI chain is terminated.

82 Gateway 7450R Server System Manual

Probable cause Solution

The device cables are not installed correctly

Open the system, then check all cables between the controller and the de vice.

The system does not recognize the diskette drive

Probable cause Solution

The diskette drive may be configured incorrectly

The drive cables are not connected properly

Restart your server, then press F2 to enter the BIOS Setup utility. In the Boot | Removable Devices menu, make sure that the diskette drive parameters are set correctly.

Open the system, then make sure all cables are properly connected to the controller card. The diskette controller is integrate d into th e system bo ard.

The diskette drive will not read, write, or format

Probable cause Solution

The diskette is not IBM-formatted

The disk is write protected

The diskette is corrupted Run CheckDisk on the diskette. If errors are detected and

Make sure t hat the di skette yo u are try ing to for mat is IBM-compatible. If it is, try reform atti ng it. If not, get anoth er diskette.

Make sure that the write-protection window on the upper-right corner of the diskette is closed (unprotected).

corrected, try accessing the diskette again.

The diskette drive LED illuminates continuously

Probable cause Solution

The diskette is corrupted Remove the diskette from the drive. If the light remains on,

try restarting the system.

The cable to the drive is not connected properly

Open the system, then make sure the cable between the diskette drive and its controller is properly connected. Make sure that the pins are not bent or misaligned. The diskette controller is integrated into the system board.

Troubleshooting 83

The system does not recognize an expansion card

Probable cause Solution

The interrupt or I/O address is set incorrectly

The card has not been configured through the software

The card was not installed correctly

Check the address configuration of the adapter card and make sure that it does not conflict w ith anot her card in the system.

Configure the card with the appropriate software.

Make sure the card jumpers are set correctly and reseat the card.

Printer problems

This server does not include a parallel port on the I/O panel. To connect a printer directly to the server, you must use a serial or USB printer.

The printer will not turn on

Probable cause Solution

The printer is not onlne (ready)

The printer is not turned onMake sure that the power switch is set to the On position.

Make sure the on-line or ready light is on, or the display indicates “Ready.”

If the printer is turned on, the green power LED should be illuminated.

The printer is not plugged in

The printer is defective Try another printer, if one is available.

Make sure t hat the po wer cable i s plugged into a wor king power source.

The printer is turned on but will not print

Probable cause Solution

The printer is not connected to the system

Make sure the data cable between the printer and the system is properly connected. Make sure that it is connected to the proper port. Make sure the connector and cable have no bent or broken pins.

84 Gateway 7450R Server System Manual

Probable cause Solution

The printer is not designated as the default printer

The printer has not been added to the system

If the printer that you are trying to print to is not the default printer, make sure that you have selected it through the program printer setup function.

In the Printers window (Start | Settings | Printers), double-click Add Printer. Follow the on-screen instructions for adding the new printer.

System problems

The system will not start up

Probable cause Solution

The system is not conn ected to an AC outlet

The system is non-responsive

Probable cause Solution

An error occurs during an application or the server may be out of m emory

Press and hold in the power button for 4 seconds to turn the system off. Turn the system back on, then follow the on-screen instructions.

Make sure that the power cable is connected to an operating AC power source.

The keyboard does not work

Probable cause Solution

A key was pres sed while th e system was start ing up

The keyboard is not plugged in or connected properly

Something spilled into the keyboard

The keyboard is defective Try a keyboard that you know is working.

Clear the sticking key, then turn off the system, wait for a few seconds, then turn the system back on.

Make sure the cable is properly connected.

Turn off the system. Turn the keyboard upside down to drain it, then turn is right-side up to let it dry before using the keyboard again.

Troubleshooting 85

The mouse does not work

Probable cause Solution

The mouse is not plugged in or connected properly

The mouse driver did no t load when the system started

The mouse is defective Try a mouse that you know is working.

Video problems

The system is running but the screen is blank

Probable cause Solution

The monitor is not turned on Make sure that the monitor is plugged in and turned on.

The monitor data cable is not connected

The connector or cable is damaged

The monitor brightnes s and contrast controls a re turned down

Make sure that the cable is plugged in correctly.

Load the appropriate mo us e d r iv er m an ual ly or c on tac t technical support.

If the monitor is turned on, the green power LED should illuminate.

Make sure that the monito r data cable is connected to the video controller on the back of the system.

Check the connector a nd cable for bent or damag ed pins.

Adjust the brightness and contrast knobs to the center position.

The monitor is defective Connect a working monitor to the server. The video card is no t seated

correctly

The video card is not compatible with the system

The second processor is no t seated properly

Open the system and reseat the video card. The server board may have a built-in vid eo adapter, so there may not be a video adapter to remove and replace.

Check the documentation or technical support to make sure that the video card is compatible with the system. If not, obtain a compati ble video ca rd. The ser ver board may have a built-in video adapter, so there may not be a video adap ter to r emove and r eplace.

Open the system and reseat the the second processor.

86 Gateway 7450R Server System Manual

The image on the screen is dim or difficult to read

Probable cause Solution

The monitor brightness and contrast controls are turned down

Sunlight i s glaring o ff the display

The monitor may be old Replace the monitor.

Adjust the brightness and contrast knobs until the text becomes clear.

Position the monitor away from the sun or a window.

The color monitor displays everything in black and white

Probable cause Solution

The system was turned on before the monitor

The display type is set incorrectly

Make sure that the monitor is turned on, then restart the system.

In the Control Panel window (Start | Settings | Control Panel), double-click Display, set the display to the appropriate monitor type, then restart the system.

The displayed characters are garbled

Probable cause Solution

The video cable is damaged Make sure the connector and cable have no bent or

damaged pins.

The display setup is incorrect In the Control Panel wi ndow (Start | Settings | Control

Panel), double-click Display and check the settings. The correct video ty pe should be selected , along wi th a supported resolution. See your mo nitor documentation for more information.

The video is distorted

Probable cause Solution

The monitor controls are not properly adjusted

The connector or cab le is damaged

Adjust the monitor control s until the text becomes cle ar . See your monitor documentation for more information.

Check the connector and cable for bent or damaged pins.

Troubleshooting 87

Probable cause Solution

The surge protector or UPS is damaged

The monitor is to o clos e to a source of electrical interference

The monitor needs to be degaussed

Disconnect the moni tor power cable, then c onn ec t i t d irec tl y to the power source.

Move the monitor away from sources of electrical interference, such as televisions, unshielded speakers, microwave ovens, fluorescent lights, and metal beams or shelves.

Turn off the server and m onitor and leav e them off fo r at least a half hour, then restart the system.

Error codes and test points

This section lists test points and beep codes that you may encounter. These codes often indicate proc edural errors such as an incorrec t keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual.

T est Point

02h Verify real mode 03h Disable non-maskable interrupt (NMI) 04h Get processor type 06h Initi alize sys tem hardwar e 07h Disable shadow and execute code from ROM 08h Initi alize chip set with i nitial PO ST values 09h Set IN POST flag 0Ah Initialize processor registers 0Bh Enable processor cache 0Ch Init ialize ca ches to init ial POST va lues 0Eh Initialize I/ O compone nts 0Fh Initializ e the loca l bus IDE 10h Init ialize po wer manage ment 11h Load alternate registers with initial POST values

* If the BIOS detects erro r 2C or 2E, i t disp lays an addit ional word-b itmap (xx xx) ind icatin g the addres s li ne or bi t s tha t fa il e d. Fo r ex am pl e , “2C 0002” means address line 1 (bit one set) has failed. “2E 1020” means data bits 12 and 5 (bits 12 and 5 set) have failed in the lower 16 bits.

Beep Code

POST Routine Description

88 Gateway 7450R Server System Manual

T est Point

12h Restore processor control word during warm boot 13h Initialize PCI bus mastering devices 14h Initi alize keyb oard contr oller 16h 1-2-2-3 BIOS ROM checksum 17h Initialize cache before memory auto-size 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset programmable interrupt controller 20h 1-3-1-1 Test DRAM refresh 22h 1-3-1-3 Test 8742 keyboard controller 24h Set ES segment register to 4 G B 28h Auto-size DRAM 29h Initialize POST Memory Manager 2Ah Clear 512 kb base RAM 2Ch 1-3-4-1 RAM failure on address line xxxx* 2Eh 1-3-4-3 RAM failure on data bits xxxx* of low byte of memory bus 2Fh Enable cache before system BIOS shadow 32h Test processor bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h Warm start shut down 38h Shadow system BIOS ROM 3Ah Auto-size cache 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values 42h Init ialize in terrupt v ectors 45h POST device initialization 46h 2-1-2-3 Check ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM

Beep Code

POST Routine Description

Troubleshooting 89

T est Point

4Eh Display BIOS copyright notice 4Fh Initializ e MultiB oot 50h Display processor type and speed 52h Test keyboard 54h Set key click if enabled 55h Enable USB devices 58h 2-2-3-1 Test for unexpected interrupts 59h Init ialize PO ST display service 5Ah Display prompt “Press F2 to enter SETUP” 5Bh Disable processor cache 5Ch Test RAM between 512 and 640 kb 60h Test extended memory 62h Test extended memory address lines 64h Jump to UserPatch 1 66h Configure advanced cache registers 67h Initi alize mult iprocesso r APIC 68h Enable external and processor caches 69h Setup System Management Mode (SMM) area 6Ah Display external L2 cache size 6Bh Load custom defaults (optional) 6Ch Display shadow-area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for confi guration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Dh Initialize intelligent system monitoring 7Eh Initialize co processor if pres ent 80h Disable onboard SuperI/O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS232 ports 83h Configure non-MCD IDE controllers

Beep Code

POST Routine Description

90 Gateway 7450R Server System Manual

T est Point

84h Detect and install external parallel ports 85h Initialize PC-compatible PnP ISA devices 86h Re-initialize onboard I/O ports 87h Configure mainboard configurable devices (optional) 88h Init ialize BI OS data a rea 89h Enable non-maskable interrupts 8Ah Initialize extended BIOS data area 8Bh Test and initialize PS/2 mouse 8Ch Init ialize di skette co ntroller 8Fh Determine number of ATA drives (optional) 90h Initialize hard drive controllers 91h Initialize local-bus hard drive controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fix multi-processor table 98h 1-2 Search for option RO Ms. Beeps on checks um failur e 99h Check for SMART drive (optional) 9Ah Shadow option ROMs 9Ch Set up power management 9Dh Initialize security engine (optional) 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize ty pematic r ate

A8h Erase F2 prom pt AAh Scan for F2 keystroke ACh Enter SETUP AEh Clear boot flag B0h Check for errors

Beep Code

POST Routine Description

Troubleshooting 91

T est Point

B2h POST done - prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot (optional) B6h Check password (optional) B7h Initialize ACPI BIOS

B9h Prepare boot BAh Initialize SMBIOS BBh Initialize PnP option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen (optional) BFh Check virus and backup reminders C0h Try to boot with INT 19 C1h Initialize POST Error Manager (PEM) C2h Ini tialize er ror loggi ng C3h Init ialize er ror displ ay functi on C4h Initialize system error handler C5h PnPnd dual CMOS (optional) C6h Initialize notebook docking (optional) C7h Initialize notebook docking late (optional) C8h Forc e check (o ptional) C9h Extended checksum (optional) D2h Unknown interrupt

E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the processor E3h Initialize th e system t imer E4h Initialize th e system I /O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS

Beep

POST Routine Description

Code

The following are for the boot block in the Flash ROM

92 Gateway 7450R Server System Manual

Gateway 7450R User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

Conventions used in this manual

Getting additional information

System Features

Standard features

Front panel

Control Panel

Back panel

Interior of system

System board

Hot-plug backplane

Control panel board

Riser card

System Setup

Setting up the server

Starting the server

Understanding the Power-On Self-T est

Setting up the operatin g system

T urning off the server

Resetting the server

Case Access

Preventing static electricity discharge

Opening the case

Removing the top panel

Closing the case

Replacing the top panel

Replacing and Adding Internal Devices

Drives

Preparing to replace or add a drive

Drive cabling information

Replacing the diskette drive

Installing a CD drive

Replacing the CD drive assembly

Replacing a hot-plug drive

Adding a hot-plug drive

Memory

Replacing memory

Adding memory

Processors

Replacing the primary processor

Replacing the secondary processor

Adding a secondary processor

Replacing the battery

Expansion cards

Replacing an expansion card

Adding an expansion card

Replacing the power supply

Replacing a blower

Replacing a fan

Replacing the control panel board

Replacing the hot-plug backplane

Replacing the riser card

Replacing the system board

Using the BIOS Setup Utility

About the BIOS Setup utility

Updating the BIOS

BIOS Recovery

Setting the system board jumpers and switches

The CMOS Clear jumper

Setting the switches

Managing the Server

A voiding power source problems

Surge suppressors

Line conditioners

Uninterruptible power supplies

Maintain and manage your hard drive

Hard drive maintenance utility

Using Check Disk in Windows NT

Hard drive management practices

Checking hard drive space

Backing up files

Deleting unneeded files

Protecting the server against viruses

System administration and control

ManageX Event Manager

SNMP agent