Compaq LTE 5000 User Manual

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Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

Compaq, Deskpro, LTE, Contura, Presario, ProLinea Registered U. S. Patent and Trademark Office.

LTE 5000 is a trademark of Compaq Computer Corporation. Contura Registered in the Philippines Patent Office.

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.

Windows 95 is a trademark of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

Beyond Setup

Compaq LTE 5000 Family of Personal Computers

Second Edition (September 1996)

First Edition (September 1995)

Part Number 213660-002

Compaq Computer Corporation

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Regulatory Notices

Federal Communications

Commission Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■Reorient or relocate the receiving antenna.

■Increase the separation between the equipment and the receiver.

■Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

■Consult the dealer or an experienced radio or television technician for help.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations.

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European Notice

Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms:

■EN55022 (CISPR 22)—Radio Frequency Interference

■EN50082-1 (IEC801-2, IEC801-3, IEC801-4)—Electromagnetic Immunity

■EN60950 (IEC950)—Product Safety

Canadian Notice

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Avis Canadien

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

German Ergonomics Notice

The Compaq series 2880 family of personal computers, when combined with one of the Compaq family of enhanced keyboards and a QVision or FS family of desktop monitors, meets the requirements of ZH 1/.618 (German Safety Regulations for Display Work Places in the Office Sector). The installation guide included with the monitors provides configuration information.

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Japanese Notice

Airline Travel Notice

Use of electronic equipment aboard commercial aircraft is at the discretion of the airline.

Laser Safety

All Compaq systems equipped with CD-ROM drives comply with the appropriate safety standards, including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. It does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.

WARNING: Use of controls or adjustments or performance of

!procedures other than those specified herein may result in hazardous radiation exposure.

vii

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The removable CD-ROM drive is classified as a CLASS 1 LASER PRODUCT. These labels are located on the outside of the CD-ROM drive:

TEAC CD-40 E-900-U			R
			R
			TUV
S/NO.			PRODUCT SERVICE
		S	TEAC CORP.
DC	5V1.5A.
			MADE IN JAPAN
CERTIFICATION THIS PRODUCT CMPLIES
WITH DHHS RULES 21 CFR CHAPTER 1 . SUBCHAPTER J
APPLICABLE AT DATE OF MANUFACTURE.
MANUFACTURED			TIF
TEAC CORPORATION			TT
3-7-3 NAKA-CHO, MUSASHINO-SHI, TOKYO, JAPAN

Laser Information

Laser Type:	Ellipse
Wave Length:	780 nm +15/- 10 nm
Divergence Angle:	10 (vertical) /36 (horizontal) degrees
Output Power:	0.7 mW to 2.5 mW
Polarization:	Circular
Numerical Aperture:	0.45 ± 0.04

Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

viii

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Preface
	Where to Find Information		xv
	Symbols and Conventions Used in This Guide		xv
	Compaq Support		xvi
		Preparing for a Technical Support Call	xvii
		Ordering Backup Diskettes	xvii
		Worldwide Telephone Numbers	xviii
Chapter 1
Taking a Look at the Computer
	Preinstalled Software		1-2
		Backing Up the Preinstalled Software	1-2
		Reinstalling Drivers if You Delete the Preinstalled Software1-2

	Interior Components		1-3
		Memory	1-3
		Increasing RAM Memory	1-3
	Exterior Components		1-4
		Components on the Front and Right Side	1-5
		Components on the Rear and Left Side	1-8
Chapter 2
Keyboard and EasyPoint II Pointing Device
	EasyPoint II Pointing Device and Mouse Buttons		2-1
		Customizing the Pointing Device	2-2
		Replacing the Pointing Device Cap	2-2
	Identifying Keyboard Features		2-3
	Using the Embedded Numeric Keypad		2-4
	Using Text Stretch		2-4
	Hotkeys		2-4

Contents ix

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Chapter 3

Basic Operating, Maintenance, and Travel Guidelines

	Power Sources		3-1
		Connecting to an External Power Source	3-1
		Disconnecting from an External Power Source	3-3
	Power Controls		3-4
		Turning On the Computer	3-4
		Turning Off the Computer	3-5
	Caring for the Computer		3-5
	Traveling and Shipping Guidelines		3-6
		Air Travel	3-6
		International Travel	3-7
		Shipping	3-7
Chapter 4
Using Battery Packs
	Extending Battery Pack Operating Time		4-1
	Battery Gauge Icons and Battery Light		4-2
	Enhancing Battery Gauge Accuracy		4-3
	Identifying and Resolving a Low-Battery Condition		4-4
	Replacing Battery Pack(s)		4-5
		Removing a Battery Pack from the Computer	4-5
		Inserting a Battery Pack into the Computer	4-7
	Charging Battery Packs		4-8
		Charging Battery Packs in the Computer	4-8
		Charging Battery Packs in Expansion Bases	4-8
		Charging Battery Packs Outside Normal Operating
		Conditions	4-9
	Storing Battery Packs		4-10
	Recycling Used Battery Packs		4-10

x Contents

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Chapter 5

Connecting External Desktop Equipment

Serial Devices		5-2
Parallel Devices		5-3
External Monitor		5-4
External Keyboard, Numeric Keypad, or PS/2 Mouse		5-6
MultiBay-ISA Expansion Base		5-7
Docking the Computer in the Expansion Bases		5-7
	Undocking the Computer from the Expansion Bases	5-11
	Using the Ethernet Connectors on the Expansion Base	5-12
Attaching an Optional Security Cable Lock		5-12
	Preparing for an Infrared Connection	5-15

Chapter 6

Working with Removable Drives

Number and Supported Locations for Drives and Battery Packs6-2

Caring for Removable Drives		6-3
	Placing a Hard Drive into the Hard Drive Carrying Case 6-4
	Placing a CD-ROM Drive or Diskette Drive into the
	MultiBay Device Carrying Case	6-5
Dedicated Hard Drive Bay		6-6
	Securing a Drive in the Dedicated Hard Drive Bay	6-6

Removing a Hard Drive from the Dedicated Hard Drive Bay6-7 Inserting a Hard Drive into the Dedicated Hard Drive Bay6-9

Computer MultiBay		6-11
	Securing a Drive in the Computer MultiBay	6-11
	Inserting the MultiBay Weight Saver into the Computer
	MultiBay	6-12
	Inserting a Hard Drive into the Computer MultiBay	6-12
	Removing a Hard Drive from the Computer MultiBay	6-15
	Inserting a CD-ROM Drive into the Computer MultiBay6-16

Removing a CD-ROM Drive from the Computer MultiBay6-17

Operating a CD-ROM Drive	6-18
Accessing a Diskette Drive in the Expansion Base	6-22

Inserting a Diskette Drive into the Computer MultiBay 6-22 Removing a Diskette Drive from the Computer MultiBay6-24

Using a Diskette Drive

6-25

Contents xi

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	Using Additional Hard Drives		6-26
		Using LTE 5000 Hard Drives	6-26
		Using LTE Elite Hard Drives	6-26
	Changing the Boot Drive		6-29
Chapter 7
Using PC Cards
	Using PC Cards in Windows 95		7-1
		Installing Card-Specific Device Drivers	7-2
		Formatting Storage PC Cards	7-2
	Using PC Cards in MS-DOS Mode		7-3
	Inserting a PC Card		7-4
	Removing a PC Card		7-6
Chapter 8
Using Audio Equipment
	Using the Built-In Audio Equipment		8-2
		Internal Stereo Speakers	8-3
		Volume Control	8-3
		Internal Microphone	8-4
	Connecting Optional External Audio Equipment		8-4
		Stereo Speaker/Headphone Jack	8-4
		Stereo Line-In Jack	8-5
		Mono Microphone Jack	8-5
Chapter 9
Installing an Optional Memory Expansion Board			9-1
Chapter 10
Running Computer Setup
	Initialization Menu		10-2
	Ports Menu		10-3
	Power Menu		10-3

xii Contents

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	Security Menu		10-5
		Setup Password	10-5
		Power-On Password	10-6
		QuickLock/QuickBlank	10-7
		Device Disabling	10-7
	Exit Menu		10-7
	Customizing Computer Settings		10-8
	Power Management		10-8
		Computer Setup Power Management	10-8
		Windows 95 Power Properties	10-9
		Suspend	10-9
		Hibernation	10-10
	Security Features		10-10
Chapter 11
Running Compaq Diagnostics
	Computer Checkup (TEST)		11-1
	View System Information (INSPECT)		11-3
Chapter 12
Intelligent Manageability
	Asset Management		12-1
	Fault Management		12-1
	Security Management		12-2
Chapter 13
Troubleshooting
	Checklist for Minor Problems		13-2
	Solving Audio Problems		13-3
	Solving Battery and Battery Gauge Problems		13-4
	Solving CD-ROM Drive Problems		13-7
	Solving Diskette and Diskette Drive Problems		13-8
	Solving Hard Drive Problems		13-10
	Solving Hardware Problems		13-11
	Solving Infrared Problems		13-12
	Solving Keyboard Problems		13-13
	Solving Memory Problems		13-13

Contents xiii

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	Solving PC Card Problems	13-14
	Solving Pointing Device Problems	13-15
	Solving Power Problems	13-16
	Solving Printer Problems	13-17
	Solving Screen Problems	13-18
Appendix A		A-1
Appendix B		B-1
Appendix C		C-1
Appendix D		D-1
Appendix E		E-1
Appendix F		F-1
Index		I-1

xiv Contents

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Preface

Before You Begin

Where to Find Information

This Beyond Setup guide and the online User’s Guide should answer most questions that you may have about your new Compaq personal computer and the preinstalled Windows 95 operating system.

You can access the online User’s Guide in two ways: (1) click the Start button, point to Compaq Information Center, then click User’s Guide, or (2) click the Start button, then click Help.

In addition to this Beyond Setup guide and the online User’s Guide, the following Compaq printed and online references are supplied with the computer to provide information about specific topics:

■Quick Setup (printed card to get you started in seven easy steps)

■Caring for Removable Drives (printed reference card)

■Compaq Dictionary (online dictionary of computer terms)

■Safety & Comfort Guide (printed and online guide to help you create a comfortable work environment)

Symbols and Conventions Used in This

Guide

The following format conventions distinguish elements of the text throughout this guide:

■Key names appear in a boldfaced type looking very much the way they appear on the keyboard. For example, Home, End, Backspace, and Tab.

■When keys must be pressed at the same time, the action is represented by the key names and the plus (+) symbol. For example, Ctrl+Alt+Delete.

■Drive letters that are not in command lines are presented in uppercase type as shown here: drive A.

■Folder (directory) names that are not in command lines are presented in uppercase type as shown here: DIRECTORY.

Before You Begin

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■File names that are not in command lines are presented in uppercase italic type as shown here: FILENAME.

■Commands are presented in lowercase, bold type as shown here: install or a:\install. Commands that are to be entered at the command prompt may be shown on a separate line.

■When you need to type information and press the Enter key, you are directed to "enter" the information.

■When you need to type information without pressing the Enter key, you are directed to "type" the information.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to ! follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions in the caution could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Compaq Support

For customer support or to order backup diskettes of the preinstalled software, call one of the telephone numbers on the following pages to locate your nearest Compaq authorized dealer, reseller, or service provider.

NOTE: If you take the computer in for service, remember to furnish your power-on and setup passwords to the service provider or to disable your passwords.

xvi Before You Begin

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Preparing for a Technical Support Call

If you cannot solve a problem using the troubleshooting tips in Chapter 13 and the online Troubleshooting help, you may need to call technical support. To receive the fastest possible solution when you call, follow the instructions in Chapter 12 to run Compaq Diagnostics and have the following available when you call:

■The computer

■Serial number, on the back of the computer behind the connector door above the serial connector

■Purchase date on invoice

■Conditions under which the problem occurred

■Error messages that occurred

■Hardware configuration

■Type of printer connected

■Hardware and software you are using

■Your Windows 95 product identification number (PIN). To locate the PIN number, click the Start button, point to Settings, click Control Panel, double-click the System icon, then click the General tab. Your PIN number is below your name.

■The printed error message log from Computer Checkup (TEST), or a list of the devices and error messages received

■Contents of View System Information (INSPECT), as well as the CONFIG.SYS and AUTOEXEC.BAT files

Ordering Backup Diskettes

It is recommended that you create a backup of the preinstalled software as described in Chapter 1. However, for an additional cost, you can order backup diskettes from Compaq. Before calling to order, be sure to have the computer serial number available. The serial number is on the back of the computer behind the connector door above the serial connector.

NOTE: If an order form was included with the computer, complete the form and return it or call one of the numbers listed on the order form.

Before You Begin xvii

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Worldwide Telephone Numbers

Locate your geographical area from the following table and use one of the telephone numbers for Compaq assistance.

General Information Numbers:—Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service provider.

Technical Support Numbers:—Hardware technical support in analyzing system configuration and diagnostic problems or troubleshooting.

Customer Support Numbers:—Information on service and support programs including warranty, product catalogs, and white papers.

PaqFax Numbers:—Automatic facsimile response system for technical and product specific information that is transmitted to any fax machine. PaqFax is available 24 hours a day.

NOTE: Telephone numbers are subject to change without notice.

Worldwide Telephone Numbers

	Country
Location	Code	Telephone Number

Argentina
General Information	+54	-1-796-1616
Technical Support	+54	-1-796-1717

Australia
General Information		61-2-9911-1999
Technical Support		61-2-9911-1955
PaqFax		61-2-9911-1982

Austria
General Information		0222/8 78-16 16
Technical Support		0222/8 78-16-16
Ordering Backup Software	+31	-55-38-43-39

xviii Before You Begin

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Worldwide Telephone Numbers Continued
	Country
Location	Code	Telephone Number

Belgium
General Information	+32	-2-716-95-11
Compaq Care Center	+32	-2-716-96-96
Compaq Care Center Fax	+32	-2-716-95-85
General Fax	+32	-2-725-22-13
FaxPaq	+32	-2-716-96-99
QuickLine	+32	-2-716-95-92
Ordering Backup Software	+32	-2-716-96-78
Ordering Backup Software Fax	+32	-2-716-96-79

Brazil
General Information		55-11-246-7866

Canada
General Information		1-905-707-1715
Technical Support		1-800-OKCOMPAQ
		(1-800-652-6672)
Customer Support		1-800-263-5868
Ordering Backup Software		1-800-952-7689
Battery Pack Recycling		1-800-263-5868

Caribbean
General Information		011-713-514-4220
Technical Support		011-713-518-2200

Chile
General Information		56-2-274-1911
Technical Support		56-2-274-3007

China
General Information		861-849-2928
Technical Support		861-849-2913

Colombia
General Information		57-1-312-0201
Technical Support		57-1-345-0266

Before You Begin

xix

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Worldwide Telephone Numbers Continued

	Country
Location	Code		Telephone Number

Czech Republic
General Information	+42		-2-232-8772
Technical Support	+42		-2-232-8772

Denmark
General Information	+45		-45-90-45-90
Technical Support	+45		-45-90-45-45

Finland
General Information	+358		-0-615-599
Technical Support			9800-206-720
QuickLine (BBS)	+358		-0-6155 9870

France
General Information	+33		-1-41-33-41-33
Technical Support	+33		-1-41-33-44-55

Germany
		(0,12 DM/2 sec. or 3,60 DM/min.)
Menu Selection			0190/88 80 80
Notebook Hotline			0190/88 80 82
		(0,48 DM/min.)
QuickLine			0180/5 21 21 18
FaxPaq			0180/5 21 21 19

Hong Kong
General Information			852-28681382
Technical Support			852-90116633
PaqFax			852-28671648

Hungary
General Information	+36		-1-201-8776
Technical Support	+36		-1-201-8776

India
General Information			91-80-559-6023
PaqFax			91-80-559-8989
BBS			91-80-559-8900

xx Before You Begin

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Worldwide Telephone Numbers Continued
	Country
Location	Code	Telephone Number

Italy
General Information	+39	-2-57-59-03-61
Technical Support	+39	-2-57-59-03-00
Customer Support	+39	-1-67-82-50-12

Japan
General Information		0120-101-589
Technical Support		0120-101-589
Windows 95 Support		0120-505-589
Ordering Backup Software		0120-250-589
FaxStation		81-3-5402-0991

Korea
General Information		82-2-3470-07001
Technical Support		82-2-523-3575
		82-082-902-77774

Malaysia
General Information		603-717-1188
Technical Support		603-718-1636

Mexico
General Information		1-525-229-7900
Technical Support		1-525-229-7910
PaqFax		1-525-229-7920

Netherlands
General Information		0182-565805
Customer Support		06-91681616 (Dfl. 0.75/min)
Fax		06-8991116 (Dfl. 0.40/min)
QuickLine Bulletin Board		0182-572366

New Zealand
General Information		64-9-307-3969

Norway
General Information	+47	-22-07-20-00
Technical Support	+47	-22-07-20-20

Before You Begin

xxi

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Worldwide Telephone Numbers Continued

	Country
Location	Code	Telephone Number

Poland
General Information	+48	-2-630-3535
Technical Support	+48	-2-630-3535

Portugal
General Information	+351	-1-4120132
Technical Support	+351	-1-4120132

Singapore
General Information		65-753-6688
Customer Support Center		65-750-3030
PaqFax		65-750-4514

South Africa
General Information		27-11-728-6999
Technical Support		27-11-728-6999

Spain
General Information	+34	-1-640-1500
Technical Support	+34	-1-640-1302

Sweden
General Information	+46	-8-703-5240
Technical Support	+46	-8-703-5240
PaqFax (hämtfax)	+46	-8-703-5225
QuickLine (BBS)	+46	-8-703-5220

Switzerland
Technical Support		157/64-00
QuickLine Bulletin Board		01/8 38-24 21
Ordering Backup Software		155/62-06
PaqFax		01/8 38-22 38

xxii Before You Begin

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Worldwide Telephone Numbers Continued
	Country
Location	Code	Telephone Number

Taiwan
General Information		886-2-7351000
Technical Support		886-2-3761170
BBS		886-2-3761175

Thailand
General Information		62-2-679-6222

United Arab Emirates (Dubai)
General Information	+97	14 -818100

United Kingdom
General Information		0990-134456
FaxPaq		0181-332-3550
QuickLine Bulletin Board		0181-332-9499

United States
General Information		1-713-514-6864
Technical Support		1-800-OKCOMPAQ
		(1-800-652-6672)
Customer Support		1-800-345-1518
PaqFax		1-800-345-1518, Option 1
Download Facility		1-713-518-1418
(modem access only)
Ordering Backup Software		1-800-952-7689
Battery Pack Recycling		1-800-524-9859

Venezuela
General Information		58-2-953-6944

Before You Begin xxiii

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Chapter 1

Taking a Look at the Computer

This chapter provides an overview of the computer features and components. Illustrations and tables identify external components and give a brief description of their functions.

All models of the computer include the following features:

■Intel Mobile Pentium processor

■8 or 16 megabytes DRAM memory (expandable up to 72 or 80 megabytes, respectively)

■256 Kbytes of Level 2 cache memory

■True 64-bit system architecture

■Upgradable flash ROM BIOS

■High-performance PCI bus graphics with hardware-assisted motion video acceleration (MVA)

■Keyboard with built-in pointing device and mouse buttons

■Removable hard drive in a dedicated hard drive bay

■MultiBay that supports a CD-ROM drive, second hard drive, diskette drive, second battery pack, or weight saver

■One Type III PC Card (PCMCIA) slot that supports one Type III card or any combination of two Type II and Type I cards

■Infrared port and software that supports wireless IrDA or cable links for file transfer, file synchronization, and printing

■Built-in speakers, microphone, and jacks for Sound Blaster Pro compatible stereo sound

■Energy Star compliant power saving features

■Ports and connectors for external equipment, including serial, parallel, external monitor, and an external PS/2 pointing device, keyboard, or numeric keypad

■Desktop functionality with the optional MultiBay Expansion Base that has two MultiBays, two Type III PC Card slots, Ethernet RJ-45 and BNC connectors, a MIDI/game port.

■Support for MultiBay Expansion Base

■MultiBay-ISA Expansion Base

■Support for MultiBay-ISA Expansion Base that has all the features of the MultiBay Expansion Base plus full-length ISA slot and Premier Sound audio

■Support for the optional MPEG and TV Video Adapter, which can be connected to the undocked computer, or to either expansion base when the computer is docked.

Taking a Look at the Computer

1-1

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Preinstalled Software

The Windows 95 operating system is preinstalled on the computer hard drive.

MS-DOS real mode drivers are also preinstalled, which load if you have older MS-DOS based programs or games that require an MS-DOS real mode session. Refer to the online Readme file for more information. Click the Start button, point to Programs, point to MS-DOS Real Mode, then click Readme.

NOTE: Computer Setup and Compaq Diagnostics are not on the computer hard drive. Computer Setup is in the system BIOS, and the Compaq Diagnostics utilities are on diskette. Refer to Chapter 10, "Running Computer Setup," for information about setting up your computer and Chapter 11, "Running Compaq Diagnostics," for information about running diagnostic utilities.

Backing Up the Preinstalled Software

Compaq recommends that you create a backup of the preinstalled software. For online backup instructions, click the Start button; point to Programs, Accessories, System Tools; and click Backup. In Backup, click the Help menu, Help Topics, and the Index tab. Find and display the instructions for the topic "system, backing up."

If you prefer, you can order backup diskettes for an additional cost. To order, refer to the Worldwide Telephone Numbers listed in the Preface of this guide. Or, if an order form was included with your computer, complete the form and return it or call one of the numbers listed on the form.

Reinstalling Drivers if You Delete the Preinstalled Software

If you reconfigure the hard drive and install your own MS-DOS and/or Windows operating environment, you will need to reinstall some device drivers to regain full functionality of the computer. Call one of the worldwide telephone numbers listed in the Preface of this guide for information about ordering the drivers kit. When ordering, ask for the Compaq LTE 5000 Drivers Kit for

Windows 95.

1-2 Taking a Look at the Computer

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Interior Components

Interior components vary by model, and some components are upgradable. To view information about your system components, double-click the System icon in Control Panel or run the View System Information (INSPECT) utility from the Compaq Diagnostics diskette. Refer to Chapter 11, "Running Compaq Diagnostics," for more information about running the View System Information utility.

Memory

The computer has an upgradable flash ROM BIOS. ROM (read only memory) is permanent memory in a chip on the computer system board. BIOS (Basic Input/Output System) is software in ROM that provides basic functionality for the computer.

The computer has 256 or 512 Kbytes of cache memory, depending on the model. Cache memory is high-speed memory that stores the most recently used information in anticipation that it will be needed again by the microprocessor. This high-speed transfer of information improves overall system performance.

The base amount of random access memory (RAM) in the computer is either 8 megabytes or 16 megabytes, depending on the model. You can view the amount of RAM memory either by running Computer Setup or by double-clicking the System icon in Control Panel, then clicking the General tab.

RAM is where the computer temporarily stores open files and program information and carries out commands. Information in RAM that has not been saved to a storage medium, such as the hard drive, is lost when power to the computer is turned off.

Increasing RAM Memory

You can increase the amount of RAM memory by adding a memory expansion board, available in 8, 16, 32, and 64 megabyte sizes. Refer to Chapter 9, "Installing an Optional Memory Expansion Board," for procedures to add a memory expansion board.

Taking a Look at the Computer

1-3

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Exterior Components

The green power/suspend light and the yellow battery light are visible whether the computer is opened or closed.

Power/Suspend Light and Battery Light on the Computer

Slide the release latches forward and open the display to see all the components on the front of the computer.

Opening the Computer

1-4 Taking a Look at the Computer

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Components on the Front and Right Side

Front and Right Side View

Components on the Front and Right Side

	Component	Function

1	Power switch	Turns the power on and off.
2	Display switch	Turns display off if display is closed when the
		computer is on.
3	Suspend button	Initiates and exits Suspend. When pressed
		simultaneously with the Fn key, initiates Hibernation.

Refer to Chapter 3, "Basic Operating, Maintenance, and Travel Guidelines".

Continued

Taking a Look at the Computer

1-5

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Components on the Front and Right Side Continued

	Component			Function

4 Status panel icons				The computer is connected to an external
				power source.
				QuickLock/QuickBlank has been initiated.
				Type your power-on password on the
				blank screen to exit
				QuickLock/QuickBlank.
				Power management is turned on. Refer to
				Chapter 10, "Running Computer Setup,"
				for information about power management.
				A diskette drive in the MultiBay is being
				accessed.
				A hard drive in the dedicated hard drive
				bay or a hard drive or CD-ROM drive in
				the MultiBay is being accessed.
				An external monitor is actively displaying
				An external monitor is actively displaying
				information.
				The built-in speakers on the front of the
				display or speakers or headphones
				connected to the computer or either
				expansion base are turned on.
				Num Lock is on, which enables the
			1 embedded numeric keypad.
				Caps Lock is on, which causes new text
			A to be typed in uppercase letters.
			↓	Scroll Lock is on, which causes the cursor
				to scroll by fields instead of by lines.
				to scroll by fields instead of by lines.
2		1		Battery gauges 1 and 2. Gauge 1 turns on
				when a battery pack is in the battery
				compartment and shows the approximate
				amount of charge in the battery pack.
				Gauge 2 turns on when a battery pack is
				in the computer MultiBay and shows the
				approximate amount of charge in the
				battery pack.

					Continued

1-6 Taking a Look at the Computer

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Components on the Front and Right Side Continued

Component

Ventilation intake

Stereo speakers

Brightness control

Contrast control (not shown)

Power/suspend light

Battery light

Microphone

PC Card slots

Battery release

Keyboard

Battery compartment

Hard drive bay

MultiBay

Function

The ventilation intake, along with the exhaust, provides airflow that helps prevent the computer from overheating.

Built-in stereo speakers for PC sounds and the multimedia sound system.

Adjusts the brightness of the display.

Adjusts the contrast of the display (not on all models).

Green light turns on when power to the computer is turned on; turns off when power to the computer is turned off; blinks when the computer is in Suspend.

Yellow light turns on when a battery pack in the computer is charging; turns off when battery pack completes fast charging; blinks to indicate a lowbattery condition.

Built-in microphone for the multimedia sound system.

Accepts one Type III or any combination of two Type II and Type I PC Cards (PCMCIA).

Releases a battery pack in the battery compartment so that it can be removed.

Keyboard with EasyPoint II pointing device and mouse buttons. Refer to Chapter 2, "Keyboard and EasyPoint II Pointing Device," for information on the keyboard and integrated pointing device.

Dedicated battery compartment for the main battery pack.

Dedicated hard drive bay.

Bay that supports multiple devices: a CD-ROM drive, hard drive, diskette drive, or battery pack.

Taking a Look at the Computer

1-7

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Components on the Rear and Left Side

Pull open the connector door on the rear panel to see all the external connectors on the rear of the computer.

Opening the Connector Door on the Rear Panel

Rear and Left Side View

1-8 Taking a Look at the Computer

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Component	Function

Serial number	You will need this serial number whenever you call
	for customer support.

Serial connector

Parallel connector

External options connector

External monitor connector

Connects optional serial devices.

Connects optional parallel devices.

Connects either expansion base or the optional MPEG and TV Video Adapter.

Connects an external monitor.

Power connector

Stereo speaker/ headphone jack

Stereo line-in jack

Keyboard/mouse connector

Mono microphone jack

Connects the AC Adapter or the optional Automobile Adapter.

Connects external speakers or headphones.

Stereo line-in for devices such as CD player, tape deck, or tuner.

Connects an external keyboard, numeric keypad, PS/2 mouse, or other pointing device.

Connects a powered electret condenser microphone.

Volume control	Controls volume to the built-in speakers or to
	external speakers or headphones connected to
	the computer or either expansion base.

MultiBay device release	Releases a drive or battery pack in the MultiBay.

Ventilation exhaust	The ventilation exhaust, along with the intake,
	provides airflow that helps prevent the computer
	from overheating.

Infrared port	Transfers data to another computer or external
	device that accepts the IrDA format.

Security slot	Provision for an optional security cable lock to be
	attached to the computer.

Taking a Look at the Computer

1-9

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Chapter 2

Keyboard and EasyPoint II

Pointing Device

The computer keyboard has separate pointer and screen-control keys, an embedded numeric keypad, special hotkeys for quick access to certain functions, a palm rest, and an integrated pointing device and mouse buttons.

!	WARNING: To reduce risk of serious injury to hands, wrists, or other
	joints, read the Safety & Comfort Guide.

EasyPoint II Pointing Device

and Mouse Buttons

The integrated EasyPoint II pointing device provides mouse functions in all software that supports a Microsoft-compatible mouse. The pointing device is located on the keyboard between the letters G, H, and B. The pointing device is easy to use with your left or right index finger and eliminates the need to take your hand from the keyboard to move the pointer. Apply light pressure in any direction to move the onscreen pointer.

Keyboard and EasyPoint II Pointing Device

2-1

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