Brother DCP-J4110DW, MFC-J2310, MFC-J2510, MFC-J4310DW, MFC-J4410DW Service Manual

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Brother Inkjet DCP/MFC

SERVICE MANUAL

MODELS: DCP-J4110DW MFC-J2310/J2510/J4310DW MFC-J4410DW/J4510DW MFC-J4610DW/J4710DW

Read this manual thoroughly before maintenance work.

Keep this manual in a convenient place for quick and easy reference at all times.

July 2012 SM-FAX137 8CAR(6)

Confidential

Trademarks

Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

Microsoft, Windows, Windows Server, Outlook and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Apple, Macintosh, Mac OS and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.

Adobe, Illustrator and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.

PowerPC is a registered trademark of IBM in the United States and/or other countries.

Memory Stick PRO Duo, Memory Stick Duo, MagicGate, Memory Stick Micro and M2 are trademarks of Sony Corporation.

AOSS is a trademark of Buffalo Inc.

WPA, WPA2, Wi-Fi Protected Access, Wi-Fi Protected Setup and Wi-Fi Direct are marks of the Wi-Fi Alliance.

Wi-Fi and Wi-Fi Alliance are registered marks of the Wi-Fi Alliance. AMD is a trademark of Advanced Micro Devices, Inc.

FaceFilter Studio is a trademark of Reallusion, Inc.

UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Corel and CorelDraw are trademarks or registered trademarks of Corel Corporation and/or its subsidiaries in Canada, the United States and/or other countries.

Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

Open Source Licensing Remarks

This product includes open-source software.

To see the open source licensing remarks, please go to the manual download selection on your model's home page of Brother Solutions Center at http://solutions.brother.com/.

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The table below shows the functional comparison between the models covered by this manual.

 

DCP-J4110DW

MFC-J2310

MFC-J2510

MFC-J4310DW

 

 

 

 

 

LCD

1.8 inch

1.8 inch

3.7 inch

1.8 inch

 

 

 

 

 

Lower Tray

---

---

---

---

 

 

 

 

 

ADF

---

---

 

---

 

 

 

 

 

Duplex scan

---

---

---

---

 

 

 

 

 

 

 

 

 

 

MFC-J4410DW

MFC-J4510DW

MFC-J4610DW

MFC-J4710DW

 

 

 

 

 

LCD

1.8 inch

3.7 inch

1.8 inch

3.7 inch

 

 

 

 

 

Lower Tray

---

---

A4 and Letter

A3 and LGR

 

 

 

 

 

ADF

 

 

 

 

 

 

 

 

 

Duplex scan

---

---

---

 

 

 

 

 

 

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TABLE OF CONTENTS

REGULATION ........................................................................................................................

ix

SAFETY INFORMATION .....................................................................................................

xiv

CHAPTER 1 SPECIFICATIONS ........................................................................................

1-1

1

GENERAL .....................................................................................................................

1-1

 

1.1

General .................................................................................................................

1-1

 

1.2

Media Specification ..............................................................................................

1-1

 

1.3

Paper Handling .....................................................................................................

1-2

 

1.4

LCD Panel ............................................................................................................

1-3

 

1.5

Memory .................................................................................................................

1-3

 

1.6

Interface ................................................................................................................

1-3

 

1.7

Others ...................................................................................................................

1-4

2

FAX

................................................................................................................................

1-5

3

PRINTER .......................................................................................................................

1-5

4

COPY .............................................................................................................................

1-6

5

SCANNER .....................................................................................................................

1-7

6

SOFTWARE ..................................................................................................................

1-7

7

NETWORK ....................................................................................................................

1-8

 

7.1 ................................................................................................................

Network

1-8

 

7.2 ....................................................................................................................

Wired

1-8

 

7.3 ................................................................................................................

Wireless

1-8

8

SUPPLIES/OPTIONS ....................................................................................................

1-9

9

SERVICE .............................................................................................INFORMATION

1-9

10

PAPER ........................................................................................................................

1-10

 

10.1 ..................................................................................................................

Paper

1-10

 

10.2 .....................................................................................................

Printable Area

1-13

CHAPTER ..................................................................................2 TROUBLESHOOTING

2-1

1

INTRODUCTION ...........................................................................................................

2-1

 

1.1 ...........................................................................................................

Precautions

2-1

 

1.2 ..........................................................................................................

Initial Check

2-2

2

OVERVIEW ...................................................................................................................

2-4

 

2.1 ........................................................................................

Cross - section Drawings

2-4

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2.1.1

Document scanning .....................................................................................

2-4

 

2.1.2

Printer part ...................................................................................................

2-5

 

2.2

Document Feeding Path/Recording Paper Feeding Path ....................................

2-6

 

2.2.1

Document Feeding Path ..............................................................................

2-6

 

2.2.2 Recording Paper Feeding Path ....................................................................

2-6

 

2.3

Parts Names and Functions .................................................................................

2-7

 

2.4

Block Diagram ......................................................................................................

2-8

 

2.5

Components .........................................................................................................

2-9

3

ERROR INDICATION ..................................................................................................

2-10

 

3.1

Error Code ..........................................................................................................

2-10

 

3.2

Error Messages .................................................................................................

2-15

 

3.3

Communications Error .......................................................................................

2-17

4

TROUBLESHOOTING ................................................................................................

2-21

 

4.1

Error Cause and Solutions .................................................................................

2-21

 

4.2

Recording Paper Feeding Problems ..................................................................

2-58

 

4.2.1 Paper is not fed from paper tray .................................................................

2-58

 

4.2.2 Paper is not fed from manual feed slot ......................................................

2-60

 

4.2.3 Two or more sheets of paper fed at a time ................................................

2-60

 

4.2.4 Paper feeding at an angle ..........................................................................

2-60

 

4.2.5

Recording paper jam ..................................................................................

2-61

 

4.2.6 Prints only single side of the paper when duplex-printing ..........................

2-64

 

4.3

Print-image Problems .........................................................................................

2-65

 

4.3.1

Defective images ........................................................................................

2-65

 

4.3.2

Print-image problems .................................................................................

2-66

 

4.4

Software-related Problems .................................................................................

2-76

 

4.4.1

Cannot print data ........................................................................................

2-76

 

4.5

Network Problems ..............................................................................................

2-77

 

4.5.1 Cannot make a print through network connection ......................................

2-77

 

4.6

Control Panel Problems ......................................................................................

2-78

 

4.6.1 No display on LCD .....................................................................................

2-78

 

4.6.2 No display on LED .....................................................................................

2-78

 

4.6.3 The control panel does not work ................................................................

2-78

 

4.6.4

Touch panel inoperative .............................................................................

2-78

 

4.7

Document Feeding Problems .............................................................................

2-79

 

4.7.1 Document can not be fed ...........................................................................

2-79

 

4.7.2

Document double feeding ..........................................................................

2-79

 

4.7.3

Document jam ............................................................................................

2-80

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4.7.4

Wrinkles on documents ..............................................................................

2-82

 

4.7.5

Document size not correctly detected ........................................................

2-82

 

4.8

Scanned-image Problems ..................................................................................

2-83

 

4.8.1

Defective images .......................................................................................

2-83

 

4.8.2

Troubleshooting from image defect ............................................................

2-83

 

4.9

Fax Problems .....................................................................................................

2-88

 

4.9.1

No faxes can be sent .................................................................................

2-88

 

4.9.2

No faxes can be received ...........................................................................

2-88

 

4.9.3

A communications error occurs ..................................................................

2-88

 

4.10

Other Problems ..................................................................................................

2-89

 

4.10.1

The machine cannot be powered on ..........................................................

2-89

 

4.10.2

Memory card/PictBridge does not function (no response) .........................

2-89

 

4.10.3

Data of memory card/PictBridge does not read .........................................

2-89

 

4.10.4

Internal memory errors ...............................................................................

2-90

 

4.10.5

Security Function Lock related problems ...................................................

2-90

CHAPTER 3 DISASSEMBLY AND ASSEMBLY ..............................................................

3-1

1

PRECAUTIONS BEFORE PROCEEDING ...................................................................

3-1

2

PACKING

......................................................................................................................

3-3

3

SCREW CATALOGUE ..................................................................................................

3-4

4

SCREW TORQUE LIST ................................................................................................

3-5

5

LUBRICATION ..............................................................................................................

3-6

6

OVERVIEW OF GEARS ..............................................................................................

3-11

7

ROUTING OF HARNESSES AND INK SUPPLY TUBES ..........................................

3-12

8

DISASSEMBLY FLOW ...............................................................................................

3-20

9

DISASSEMBLY PROCEDURE ...................................................................................

3-22

 

9.1

Preparation .........................................................................................................

3-22

 

9.2 Scanner Cover Damper and Scanner Cover Support ........................................

3-27

 

9.3

ADF Unit .............................................................................................................

3-29

 

9.3.1

ADF Hinge R ..............................................................................................

3-34

 

9.3.2

ADF Document Support .............................................................................

3-35

 

9.3.3

ADF Cover ASSY .......................................................................................

3-36

 

9.3.4

ADF Back Cover, ADF Side Covers R and L, and ADF Front Cover .........

3-37

 

9.3.5

ADF Separation Pad Holder ASSY ............................................................

3-39

 

9.3.6

Eject Films ..................................................................................................

3-41

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9.3.7 Document Separation Roller ASSY ...........................................................

3-42

9.3.8Document Detection Sensor PCB and Document Scanning Position

 

 

Sensor PCB ...............................................................................................

3-44

9.3.9

ADF Hinge L ...............................................................................................

3-45

9.3.10

ADF Motor ..................................................................................................

3-47

9.3.11 Second Side CIS Unit (Duplex scanning models only) ..............................

3-51

9.3.12 Second Side CIS Flat Cable (Duplex scanning models only) ....................

3-54

9.4

Manual Feed Slot Cover ASSY ..........................................................................

3-56

9.5

Document Scanner Top Cover ...........................................................................

3-57

9.5.1 First Side CIS Unit ......................................................................................

3-58

9.5.2 First Side CIS Flat Cable ............................................................................

3-60

9.6

Upper Cover .......................................................................................................

3-62

9.7

Ink Cartridge Cover ............................................................................................

3-64

9.8

Front Cover .........................................................................................................

3-64

9.9

Lower Side Covers R and L ................................................................................

3-65

9.10

Jam Clear Cover .................................................................................................

3-66

9.11

Bank ASSY .........................................................................................................

3-67

9.12

Media Module Cover ..........................................................................................

3-68

9.13

Inner Media Module Cover .................................................................................

3-68

9.14

Ink Absorber Box ................................................................................................

3-69

9.15

Control Panel ASSY ...........................................................................................

3-71

9.16

Wireless LAN PCB ASSY ...................................................................................

3-73

9.17

Main PCB ASSY .................................................................................................

3-74

9.18

Sensor Relay PCB ASSY ...................................................................................

3-76

9.19

MJ PCB ASSY ....................................................................................................

3-77

9.20

Head/Carriage Unit and CR Timing Belt .............................................................

3-78

9.21

Lower Tray Unit (LT models only) ......................................................................

3-88

9.22

Power Supply PCB ASSY ..................................................................................

3-93

9.23

Speaker ..............................................................................................................

3-96

9.24

Ink Refill ASSY ...................................................................................................

3-97

9.25

CR Encoder Strip ..............................................................................................

3-100

9.26

Encoder Strip Guard Film .................................................................................

3-101

9.27

Ink Cartridge Cover Sensor ASSY ...................................................................

3-102

9.28

Flushing Base ...................................................................................................

3-103

9.29

Carriage Motor ASSY .......................................................................................

3-106

9.30

Switchback Roller .............................................................................................

3-107

9.31

Flushing Box .....................................................................................................

3-109

9.32

PF Encoder Disk and PF Encoder Sensor PCB ASSY ....................................

3-110

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9.33

Paper Feed Motor .............................................................................................

3-112

9.34

Paper Feed Roller ............................................................................................

3-115

9.35

Paper Ejection Roller ........................................................................................

3-116

9.36

Platen ...............................................................................................................

3-118

9.37

Maintenance Unit ..............................................................................................

3-119

9.38

Registration Sensor PCB ASSY .......................................................................

3-120

9.39

Base Pad on Paper Tray ASSY ........................................................................

3-124

9.40

T1 Paper Pull-in Roller .....................................................................................

3-125

CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER

 

 

PARTS REPLACEMENT ..............................................................................

4-1

1 IF YOU REPLACE THE MAIN PCB ..............................................................................

4-1

1.1

Customize destinations (Maintenance mode 74) .................................................

4-3

1.2

Set the CIS type (Maintenance mode 59) ............................................................

4-3

1.3

Install the firmware (Maintenance mode 28) ........................................................

4-3

1.4

Initialize the EEPROM parameters (Maintenance mode 01) ................................

4-5

1.5

Restore the head calibration data (Maintenance mode 68) ..................................

4-5

1.6

Set the serial number (Maintenance mode 80) ....................................................

4-5

1.7

Restore machine information (Maintenance mode 46) .........................................

4-8

1.8

Adjust the touch panel (Maintenance mode 78) ...................................................

4-8

1.9

Update the head property data (Maintenance mode 68) ......................................

4-8

1.10

Acquire white level data (Maintenance mode 55) .................................................

4-8

1.11

Adjustment of vertical print lines/software correction for inclination/corrugation/

 

ruled lines (Maintenance mode 65) ......................................................................

4-8

1.12

Update the paper feeding correction values (Maintenance mode 58) ..................

4-8

1.13

Adjust margins in borderless printing (Maintenance mode 66) ............................

4-8

1.14

Reset purge and flushing counts ..........................................................................

4-8

1.15

Write head calibration data (Maintenance mode 02) ............................................

4-9

1.16

Check scanning and printing ................................................................................

4-9

2 IF YOU REPLACE THE HEAD/CARRIAGE UNIT ......................................................

4-12

2.1

Update the head property data (Maintenance mode 68) ....................................

4-13

2.2

Perform ink supply purge (Maintenance mode 76) .............................................

4-16

2.3

Check head nozzles (Maintenance mode 09) ....................................................

4-16

2.4

Adjust head inclination ........................................................................................

4-16

2.5Adjustment of vertical print lines/software correction for inclination/corrugation/

 

ruled lines (Maintenance mode 65) ....................................................................

4-18

2.6

Update paper feeding correction values (Maintenance mode 58) ......................

4-18

2.7

Adjust margins in borderless printing (Maintenance mode 66) ..........................

4-18

2.8

Write head calibration data (Maintenance mode 02) ..........................................

4-18

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2.9

Check scanning and printing ..............................................................................

4-18

2.10

Obtain machine information at the user site (Instruction to the end user) ..........

4-19

3 IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT ... 4-20

3.1Set the CIS type (Maintenance mode 59) (Not required after replacement of

the ADF unit on simplex scanning models) ........................................................

4-21

3.2Acquire white level data (Maintenance mode 55) (Not required after

 

 

replacement of the ADF unit on simplex scanning models) ...............................

4-21

 

3.3

Check scanning ..................................................................................................

4-21

4

IF YOU REPLACE THE CONTROL PANEL ASSY ....................................................

4-22

 

4.1

Adjust the touch panel (Maintenance mode 78) .................................................

4-22

 

4.2

Check LCD operation (Maintenance mode 12) ..................................................

4-22

 

4.3

Check the operation of the control panel keys (Maintenance mode 13) ............

4-22

5

IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX ......................

4-23

 

5.1

Reset purge and flushing counts ........................................................................

4-23

6

IF YOU REPLACE THE PAPER FEEDING RELATED PARTS and

 

 

MAINTENANCE UNIT .................................................................................................

4-24

 

6.1

Check head nozzles (Maintenance mode 09) ....................................................

4-25

6.2Adjustment of vertical print lines/software correction for inclination/corrugation/

 

ruled lines (Maintenance mode 65) ....................................................................

4-25

6.3

Update paper feeding correction values (Maintenance mode 58) ......................

4-25

6.4

Adjust margins in borderless printing (Maintenance mode 66) ..........................

4-25

6.5

Check printing .....................................................................................................

4-25

CHAPTER 5 SERVICE FUNCTIONS ................................................................................

5-1

1 MAINTENANCE MODE ................................................................................................

5-1

1.1

Entry to the Maintenance Mode ............................................................................

5-1

1.1.1 How to Enter the Maintenance Mode for Service Personnel .......................

5-1

1.1.2 How to Enter the End User-accessible Maintenance Mode .........................

5-3

1.2

List of Maintenance-mode Functions ....................................................................

5-4

1.3

Detailed Description of Maintenance-mode Functions .........................................

5-5

1.3.1 EEPROM Parameter Initialization (Maintenance mode 01, 91) ...................

5-5

1.3.2Creating of Head Calibration Data and Writing it into Flash ROM

(Maintenance mode 02) ...............................................................................

5-6

1.3.3Printout of Scanning Compensation White/Black Level Data

 

(Maintenance mode 05) .............................................................................

5-11

1.3.4 ADF Performance Test (Maintenance mode 08) .......................................

5-14

1.3.5

Printout of Test Pattern (Maintenance mode 09) .......................................

5-14

1.3.6

Worker Switch Setting and Printout (Maintenance modes 10 and 11) .......

5-16

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1.3.7

Operational Check of LCD (Maintenance mode 12) ..................................

5-19

1.3.8

Operational Check of Keys on Control Panel (Maintenance mode 13) ......

5-20

1.3.9

EEPROM Dump and Log Information Saving (Maintenance mode 17) .....

5-21

1.3.10

Updating of Firmware Using an External Memory

 

 

(Maintenance mode 28) .............................................................................

5-22

1.3.11

Sensor Operational Check (Maintenance mode 32) ..................................

5-23

1.3.12

Printout of Dial Log (Maintenance mode 37) ..............................................

5-25

1.3.13

Backup of Machine Information (Maintenance mode 46) ...........................

5-26

1.3.14

Setting of Country/Language (Maintenance mode 52) ..............................

5-28

1.3.15

Transfer of Received FAX Data and/or Equipment's Log

 

 

(Maintenance mode 53) .............................................................................

5-29

1.3.16

Fine Adjustment of Scanning Position (Maintenance mode 54) ................

5-31

1.3.17

Acquisition of White/Black Level Data and CIS Scanner Area Setting

 

 

(Maintenance mode 55) .............................................................................

5-32

1.3.18

Cartridge IC Communication Check (Maintenance mode 57) ....................

5-33

1.3.19

Updating of Paper Feeding Correction Values (Maintenance mode 58) ....

5-34

1.3.20

Checking of CIS Travel and Specifying of CIS Type

 

 

(Maintenance mode 59) .............................................................................

5-40

1.3.21

Printout of PRN/JPEG Files in Memory Card (Maintenance mode 61) ......

5-41

1.3.22

Move of the Head/Carriage Unit to the Adjustment Position

 

 

(Maintenance mode 63) .............................................................................

5-42

1.3.23

Adjustment of Vertical Print Lines/Software Correction for Inclination/

 

 

Corrugation/Ruled Lines (Maintenance mode 65) .....................................

5-43

1.3.24

Margin Adjustment in Borderless Printing (Maintenance mode 66) ...........

5-47

1.3.25

Updating of Head Property Data and Backup/Restoration of Head

 

 

Calibration Data (Maintenance mode 68) ..................................................

5-49

1.3.26

Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69) ...

5-51

1.3.27

Customizing Destinations (Maintenance mode 74) ....................................

5-52

1.3.28

Move of the Head/Carriage Unit to the Center (Maintenance mode 75) ....

5-55

1.3.29

Purge Operation (Maintenance mode 76) ..................................................

5-56

1.3.30

Print of the Maintenance Information (Maintenance mode 77) ..................

5-59

1.3.31

Adjustment of Touch Panel (Maintenance mode 78) .................................

5-61

1.3.32

Display of the Equipment's Log (Maintenance mode 80) ...........................

5-62

1.3.33

Equipment Error Code Indication (Maintenance mode 82) ........................

5-65

1.3.34

Output of Transmission Log to the Telephone Line

 

 

(Maintenance mode 87) .............................................................................

5-65

1.3.35

Assurance Mode Switch Setting (Maintenance mode 88) .........................

5-66

2 OTHER SERVICE FUNCTIONS .................................................................................

5-75

2.1 Cancellation of the Secure function lock ............................................................

5-75

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2.2

Displaying the Firmware Version ........................................................................

5-76

2.3

Moving the Head/Carriage Unit ..........................................................................

5-76

2.4

Retrieving the Equipment Log Information .........................................................

5-77

CHAPTER 6

CIRCUIT DIAGRAMS AND WIRING DIAGRAMS .......................................

6-1

CHAPTER 7

PERIODICAL MAINTENANCE ....................................................................

7-1

1 PERIODICAL REPLACEMENT PARTS .......................................................................

7-1

APPENDIX 1

SERIAL NUMBERING SYSTEM .........................................................

App. 1-1

APPENDIX 2

DELETION OF USER SETTING INFORMATION ...............................

App. 2-1

A2.1

Deleting User Setting Info from the machine .........................................

App. 2-1

APPENDIX 3

INSTALLING THE MAINTENANCE PRINTER DRIVER .....................

App. 3-1

APPENDIX 4

REPLACEMENT OF CONDENSER ON THE MAIN PCB ..................

App. 4-1

A4.1

HOW TO JUDGE CONDENSER DEFECTIVE ..........................................

App. 4-1

A4.2

HOW TO REPLACE CONDENSER ...........................................................

App. 4-1

A4.3

TEST AFTER CONDENSER IS REPLACED ............................................

App. 4-3

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REGULATION

Standard telephone and FCC notices (MFC models only)

These notices are in effect on models sold and used in the United States only. When programming emergency numbers or making test calls to emergency numbers:

Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

Perform these activities in the off-peak hours, such as early morning or late evening.

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the backside of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

You may safely connect this equipment to the telephone line by means of a standard modular jack, USOC RJ11C.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g.,06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical , the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

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Federal Communications Commission (FCC) Declaration of Conformity (USA only)

Product Name: MFC-J4310DW/J4410DW/J4510DW/J4610DW/J4710DW

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Industry Canada Compliance Statement (Canada only)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Operation is subject to the following two conditions:

(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

L'utilisation de ce dispositif est autorisée seulement aux conditions suivantes:

(1) il ne doit pas produire de brouillage et (2) l'utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) (MFC models only)

NOTICE

This product meets the applicable Industry Canada technical specifications.

Le présent materiel est conforme aux specifications techniques applicables d'Industrie Canada.

NOTICE

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut

consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.

For use in the USA or Canada only

These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations (MFC models only) of that country and the power requirements of your machine may not be compatible with the power available in foreign countries. Using USA or Canada models overseas is at your own risk and may void your warranty.

LAN connection

xi

Confidential

Declaration of Conformity (Europe only)

We, Brother Industries Ltd, of 15-1 Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan,

Declare that this product is in compliance with the essential requirements of Directives 1999/5/ EC and 2009/125/EC.

The Declaration of Conformity (DoC) is on our Website. Please go to http://solutions.brother.com/

-> choose your region (eg. Europe) -> choose your country

-> choose your model -> choose "Manuals"

-> choose Declaration of Conformity (Select Language when required.)

CE marking for devices with Wireless LAN

AT BE CY CZ DK EE

FI FR DE HU IE IT

LV LT LU MT NL PL

PT SK SI ES SE GB

NO CH BG RO GR LI

IS TR

This product supports Wireless LAN.

xii

Confidential

Radio interference

This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the machine to a computer, ensure that you use a USB cable which does not exceed 2 metres in length.

Recycling information in accordance with the WEEE (2002/96/EC) Directive.

Product mark

European Union only

The product is marked with one of the above recycling symbols. It indicates that at the end of the life of the product, you should dispose of it separately at an appropriate collection point and not place it in the normal domestic waste stream.

International ENERGY STAR® Qualification Statement

The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient equipment.

As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® specifications for energy efficiency.

 

 

 

 

 

 

xiii

Confidential

SAFETY INFORMATION

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicate a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shock.

Improper Setup icons alert you to devices and operations that are not compatible with the machine.

Fire Hazard icons alert you to the possibility of fire.

Follow all warnings and instructions marked on the machine.

xiv

Confidential

xv

Confidential

Brother DCP-J4110DW, MFC-J2310, MFC-J2510, MFC-J4310DW, MFC-J4410DW Service Manual

xvi

Confidential

xvii

Confidential

DO NOT put your hands on the edge of the machine. Doing this may cause injury to your fingers by pinching them.

xviii

Confidential

xix

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xx

Confidential

xxi

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CHAPTER 1 SPECIFICATIONS

This chapter lists the specifications of each model, which enables you to make a comparison of different models.

1

GENERAL

 

 

 

 

1.1

General

 

 

 

 

 

Model

ALL models

 

 

Print Head

BH13 BK/C/M/Y: 420/420/420/420 nozzles

 

 

 

Minimum Droplet Size

BK: 3 pl

CMY: 1.5 pl

 

 

 

 

Scanning Method

CIS

 

 

CPU Speed

288 MHz

 

 

Backup Clock

Yes (Up to 1 hour)

 

 

 

1.2Media Specification

 

Model

DCP-J4110DW

 

MFC-J2310

 

MFC-J2510

 

MFC-J4310DW

 

 

 

 

 

 

 

Standard Tray

<Landscape>A4,

LTR, EXE, B5*1<Portrait>A5, A6, Photo (102 x 152 mm/4 x 6"),

 

Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"),

 

 

Photo-2L (127 x 178 mm/5 x 7"), Com-10, DL Envelope, Monarch

 

 

 

 

 

 

 

 

 

 

Lower Tray

 

 

 

N/A

 

 

 

 

 

<Landscape>A4, LTR, EXE, B5*2, B4*2

 

 

Manual Feed Slot

<Portrait>A3, LGR, LGL, A5, A6, Photo (102 x 152 mm/4 x 6"),

Media

Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"),

 

Sizes

 

Photo-2L (127 x 178 mm/5 x 7"), C5, Com-10, DL Envelope, Monarch

 

Duplex Print

<PC Print>A4/LTR/EXE/A5,<Copy>LTR/A4/A5/EXE *

 

 

 

 

 

 

 

 

 

 

 

ADF (width/length)

 

 

 

 

148/148 mm to 215.9/

 

 

 

N/A

 

 

355.6 mm

 

N/A

 

 

 

 

 

 

(5.8/5.8" to 8.5/14.0")

 

 

 

Scanner Glass

 

 

Up to 215.9/297 mm (up to 8.5/11.7")

 

 

(width/length)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Standard Tray

 

 

64-220 g/m2 (17-58 lb. )

 

Media

Lower Tray

 

 

 

N/A

 

Manual Feed Slot

 

 

64-220 g/m2 (17-58 lb. )

 

Weights

 

 

 

 

Duplex Print

 

 

64-105 g/m2 (17-28 lb. )

 

 

ADF

N/A

 

 

64-90 g/m2 (17-24 lb. )

 

N/A

 

Standard Tray

 

Plain, Inkjet, Glossy (cast/resin), Transparency

 

 

 

 

 

 

 

 

 

 

Media

Lower Tray

 

 

 

N/A

 

Manual Feed Slot

 

Plain, Inkjet, Glossy (cast/resin), Transparency

 

Types

 

 

 

 

 

 

 

 

 

 

 

Duplex Print

 

 

 

Plain

 

 

 

 

 

 

 

 

 

 

 

ADF

N/A

 

 

Plain

 

N/A

*1 MFC-

J2510 For CHN

 

 

 

 

 

 

 

*2 MFC-J2510 For CHN, HK, TW and KOR

1-1

Confidential

 

Model

MFC-J4410DW

 

MFC-J4510DW

 

MFC-J4610DW

 

MFC-J4710DW

 

 

 

 

 

 

 

 

<Landscape>A4, LTR, EXE<Portrait>A5, A6, Photo (102 x 152 mm/4 x 6"),

 

Standard Tray

Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"),

 

 

Photo-2L (127 x 178 mm/5 x 7"), Com-10, DL Envelope, Monarch

 

 

 

 

 

 

 

 

 

Lower Tray

N/A

 

 

A4, LTR

A3, LGR, A4, LTR,

 

 

 

 

LGL

 

 

 

 

 

 

 

 

Media

 

 

 

<Landscape>A4, LTR, EXE,

 

 

Manual Feed Slot

<Portrait>A3, LGR, LGL, A5, A6, Photo (102 x 152 mm/4 x 6"),

Sizes

Indexcard (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"),

 

 

Photo-2L (127 x 178 mm/5 x 7"), C5, Com-10, DL Envelope, Monarch

 

 

 

 

 

Duplex Print

<PC Print>A4/LTR/EXE/A5,<Copy>LTR/A4/A5/EXE *

 

 

 

 

 

 

ADF(width/length)

148/148 mm to 215.9/355.6 mm (5.8/5.8" to 8.5/14.0")

 

 

 

 

 

 

 

 

 

 

 

Scanner Glass

 

 

Up to 215.9/297 mm (up to 8.5/11.7")

 

 

 

(width/length)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Standard Tray

 

 

64-220 g/m2 (17-58 lb. )

 

 

Media

Lower Tray

N/A

 

 

64-105 g/m2 (17-28 lb. )

Manual Feed Slot

 

 

64-220 g/m2 (17-58 lb. )

 

 

Weights

 

 

 

 

 

Duplex Print

 

 

64-105 g/m2 (17-28 lb. )

 

 

 

ADF

 

 

64-90 g/m2 (17-24 lb. )

 

 

 

Standard Tray

 

Plain, Inkjet, Glossy (cast/resin), Transparency

 

 

 

 

 

 

 

 

 

 

 

Media

Lower Tray

N/A

 

 

Plain

 

Manual Feed Slot

 

Plain, Inkjet, Glossy (cast/resin), Transparency

 

 

Types

 

 

 

 

 

 

 

 

 

 

 

 

Duplex Print

 

 

 

Plain

 

 

 

 

 

 

 

 

 

 

 

ADF

 

 

 

Plain

 

 

* For US only

1.3Paper Handling

 

Model

DCP-J4110DW

 

MFC-J2310

 

MFC-J2510

MFC-J4310DW

 

 

 

 

 

 

 

 

Standard Tray

 

 

150 (80

g/m2)

 

Paper Input

Lower Tray

 

 

 

N/A

 

(sheets)

Manual Feed Slot

 

 

 

1

 

 

 

 

 

 

 

 

 

 

ADF

N/A

 

 

20 (80 g/m2)

N/A

Output Paper Capacity

 

 

50 (80 g/m2)

 

(sheets)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

MFC-J4410DW

 

MFC-J4510DW

 

MFC-J4610DW

MFC-J4710DW

 

 

 

 

 

 

 

 

Standard Tray

 

 

150 (80

g/m2)

 

Paper Input

Lower Tray

N/A

 

 

250 (80 g/m2)

(sheets)

Manual Feed Slot

 

 

 

1

 

 

 

 

 

 

 

 

ADF

 

 

20 (80 g/m2)

 

Output Paper Capacity

 

 

50 (80 g/m2)

 

(sheets)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1-2

Confidential

1.4LCD Panel

 

Model

DCP-J4110DW

MFC-J2310

 

MFC-J2510

MFC-J4310DW

 

 

 

 

 

 

 

LCD

Type & Size

1.8 inch TFT

 

3.7 inch TFT

1.8 inch TFT

 

 

 

 

 

 

Touch-Panel

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

MFC-J4410DW

MFC-J4510DW

 

MFC-J4610DW

MFC-J4710DW

 

 

 

 

 

 

 

LCD

Type & Size

1.8 inch TFT

3.7 inch TFT

 

1.8 inch TFT

3.7 inch TFT

 

 

 

 

 

 

Touch-Panel

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

1.5Memory

Model

DCP-J4110DW

MFC-J2310

 

MFC-J2510

MFC-J4310DW

 

 

 

 

 

 

Memory Capacity

 

 

128 MB

 

(physical: Mbytes)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory Backup

N/A

 

 

Yes

 

(with Flash memory)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

MFC-J4410DW

MFC-J4510DW

 

MFC-J4610DW

MFC-J4710DW

 

 

 

 

 

 

Memory Capacity

 

128 MB

 

 

256 MB

(physical: Mbytes)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory Backup

 

 

Yes

 

(with Flash memory)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.6

Interface

 

 

 

 

 

 

 

Model

 

All models

 

 

 

Host Interface

 

Hi-Speed USB 2.0

 

 

 

 

LAN

 

 

Yes

 

 

 

Wireless LAN

 

Yes

 

 

 

PictBridge

 

Yes

 

 

 

USB Memory

 

up to 32 GB

 

 

 

 

 

 

Memory Stick Duo:

16 MB-128 MB

 

 

Memory Stick Pro Duo:

256 MB-32 GB (MagicGate: YES if not use MG function)

 

 

Memory Stick Micro:

256 MB-32 GB (MagicGate: YES if not use MG function)

Acceptable Media Cards

SD Memory Card:

16 MB-2 GB (miniSD, miroSD with Adapter)

SDHC Memory Card:

4 GB-32 GB (miniSDHC, miroSDHC with Adapter)

(Type & Size)/Media Card

SDXC Memory Card:

48 GB-128 GB

 

 

 

 

MultiMedia Card:

32 MB-2 GB

 

 

MultiMedia Card plus:

128 MB-4 GB

 

 

MultiMedia Card mobile:

64 MB-1 GB (with Adapter)

 

 

 

 

1-3

Confidential

1.7Others

Model

DCP-J4110DW

MFC-J2310

 

MFC-J2510

MFC-J4310DW

 

 

 

 

 

 

Operating Environment

 

 

 

 

 

Temperature

 

 

10-35 (20-33) degrees centigrade

 

(Best Print Quality)

 

 

 

 

 

 

 

 

 

 

 

Operating Environment

 

 

 

 

 

Humidity

 

 

20-80 (20-80) %

 

(Best Print Quality)

 

 

 

 

 

 

 

 

 

 

 

 

Power

U.S.A

 

N/A

 

 

21/5/1.5/0.04W

Consumption

Europe

 

 

 

 

N/A

(Operating/

 

21/5.5/1/0.04W

21/6/1.5/0.04W

 

21/5.5/1.5/0.04W

 

Asia/Oceania

 

21/6/1.5/0.04W

Standby/Sleep

 

 

mode/Off)

China

N/A

 

 

 

N/A

Machine Noise (Operating)

 

50 dBA (Average)

 

 

 

 

 

 

 

 

Machine Dimensions

W480 x D290 x H163 mm

 

W480 x D290 x

W480 x D290 x

 

H186 mm

H163 mm

 

 

 

 

 

 

 

 

 

 

Machine Weight

8 kg (17.6 lb)

 

9.3 kg (20.5 lb)

8 kg (17.6 lb)

 

 

 

 

 

 

 

 

 

 

 

 

Model

MFC-J4410DW

MFC-J4510DW

 

MFC-J4610DW

MFC-J4710DW

 

 

 

 

 

 

Operating Environment

 

 

 

 

 

Temperature

 

 

10-35 (20-33) degrees centigrade

 

(Best Print Quality)

 

 

 

 

 

 

 

 

 

 

 

Operating Environment

 

 

 

 

 

Humidity

 

 

20-80 (20-80) %

 

(Best Print Quality)

 

 

 

 

 

 

 

 

 

 

 

 

Power

U.S.A

 

21/5/1.5/0.04W

 

 

23/5/1.5/0.04W

Consumption

Europe

21/6/1.5/0.04W

21/5.5/1.5/0.04W

 

21/6/1.5/0.04W

21/5.5/1.5/0.04W

(Operating/

 

 

 

Asia/Oceania

 

N/A

Standby/Sleep

 

 

 

 

mode/Off)

China

 

 

N/A

 

Machine Noise

 

 

50 dBA (Average)

 

 

 

 

 

Machine Dimensions

W480 x D290 x H186 mm

 

W480 x D290 x H254 mm

 

 

 

 

 

 

 

Machine Weight

9.2 kg (20.3 lb)

9.3 kg (20.5 lb)

 

For US 11 kg (24.3 lb)

For US 11.5 kg (25.4 lb)

 

For EU 10.8 kg (23.8 lb)

For EU/AP 11.3 kg

 

 

 

 

 

(24.9 lb)

 

 

 

 

 

 

 

 

 

 

 

 

 

1-4

Confidential

2

FAX

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

DCP-J4110DW

MFC-J2310

MFC-J2510

 

MFC-J4310DW

 

 

 

 

 

 

 

Modem Speed (bps)

N/A

 

33,600 (FAX)

 

Transmission Speed

N/A

Approx.3sec (ITU-T Test Chart #1, MMR)

ITU-T Group

 

N/A

 

Super G3

 

 

 

Document

N/A

 

Yes/Yes (ITU-T color FAX)

 

 

 

(Send/Receive)

 

 

COLOR FAX

 

 

 

 

 

Memory

N/A

 

No/No (ITU-T color FAX)

 

 

 

(Send/Receive)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

MFC-J4410DW

MFC-J4510DW

MFC-J4610DW

 

MFC-J4710DW

 

 

 

 

 

 

Modem Speed (bps)

 

33,600 (FAX)

 

 

 

 

 

Transmission Speed

 

Approx.3sec (ITU-T Test Chart #1, MMR)

 

 

 

 

 

 

ITU-T Group

 

 

Super G3

 

 

 

 

 

 

 

 

 

 

 

Document

 

Yes/Yes (ITU-T color FAX)

 

 

 

(Send/Receive)

 

 

COLOR FAX

 

 

 

 

 

 

 

 

 

 

 

Memory

 

No/No (ITU-T color FAX)

 

 

 

(Send/Receive)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

PRINTER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

DCP-J4110DW

MFC-J2310

MFC-J2510

MFC-J4310DW

 

 

 

 

 

Print Speed ESAT

 

 

 

 

(mono/color)

18/16 ipm

20/18 ipm

18/16 ipm

(based on ISO/IEC 24734)

 

 

 

 

 

 

 

 

 

Draft Print Speed

 

 

 

 

(mono/color)

 

33/25 ppm

 

*time calculated including

 

 

 

 

 

 

paper feeding

 

 

 

 

 

 

 

 

 

Resolution

 

Up to 1,200 x 6,000 dpi

 

(horizontal x vertical)

 

 

 

 

 

 

 

 

 

 

Auto Duplex Print

 

Yes (up to A4/LTR)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

MFC-J4410DW

MFC-J4510DW

MFC-J4610DW

MFC-J4710DW

 

 

 

 

 

Print Speed ESAT

 

 

 

 

(mono/color)

18/16 ipm

 

20/18 ipm

 

(based on ISO/IEC 24734)

 

 

 

 

 

 

 

 

 

Draft Print Speed

 

 

 

 

(mono/color)

33/25 ppm

 

35/27 ppm

 

*time calculated including

 

 

 

 

 

 

paper feeding

 

 

 

 

 

 

 

 

 

Resolution

 

Up to 1,200 x 6,000 dpi

 

(horizontal x vertical)

 

 

 

 

 

 

 

 

 

 

Auto Duplex Print

 

Yes (up to A4/LTR)

 

 

 

 

 

 

 

1-5

Confidential

4

COPY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

DCP-J4110DW

 

MFC-J2310

 

MFC-J2510

 

MFC-J4310DW

 

 

 

 

 

 

 

 

 

COPY SPEED ESAT

 

 

 

 

 

 

 

(based on ISO/IEC 24735)

N/A

 

 

12/9 ipm

 

N/A

(mono/color)

 

 

 

 

 

 

 

 

 

 

*This spec is for ADF model only.

 

 

 

 

 

 

 

COPY SPEED sESAT

15/10 ipm

 

 

N/A

(based on ISO/IEC 29183)

 

 

*This spec is for non-ADF model only.

 

 

 

 

 

 

 

COPY SPEED FCOT

 

 

 

 

 

 

 

(based on ISO/IEC 24735

 

 

 

18 sec

 

 

Annex D)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Resolution

 

Mono

 

 

Print: Max. 1,200 x 1,200 dpi

 

 

 

 

 

Scan: Max. 1,200 x 1,200 dpi

 

 

(horizontal x

 

 

 

 

 

 

 

 

 

 

 

 

 

Print: Max. 1,200 x 1,200 dpi

 

 

vertical)

 

 

Color

 

 

 

 

 

 

 

 

 

 

Scan: Max. 1,200 x 1,200 dpi

 

 

Auto Duplex Print

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

MFC-J4410DW

 

MFC-J4510DW

 

MFC-J4610DW

 

MFC-J4710DW

 

 

 

 

 

 

 

 

COPY SPEED ESAT

 

 

 

 

 

 

 

(based on ISO/IEC 24735)

 

 

12/9 ipm

 

 

(mono/color)

 

 

 

 

 

 

 

 

 

 

 

*This spec is for ADF model only.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

COPY SPEED sESAT

 

 

 

N/A

 

 

(based on ISO/IEC 29183)

 

 

 

 

 

*This spec is for non-ADF model only.

 

 

 

 

 

 

 

COPY SPEED FCOT

 

 

 

 

 

 

 

(based on ISO/IEC 24735

 

 

 

18 sec

 

 

Annex D)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Resolution

 

Mono

 

 

Print: Max. 1,200 x 1,200 dpi

 

 

 

 

 

Scan: Max. 1,200 x 1,200 dpi

 

 

(horizontal x

 

 

 

 

 

 

 

 

 

 

 

 

 

Print: Max. 1,200 x 1,200 dpi

 

 

vertical)

 

 

Color

 

 

 

 

 

 

 

 

 

 

Scan: Max. 1,200 x 1,200 dpi

 

 

Auto Duplex Print

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

1-6

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