Bose ControlSpace AMS8 Safety Instructions & Installation Manual

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BOSE® ControlSpace™ AMS-8 Audio Management System

Safety Instructions & Installation Guide

Sikkerhedsinstruktioner og installationsvejledning

Sicherheitshinweise & Installationshandbuch

Instrucciones de seguridad y guía de instalación

Consignes de sécurité et notice d’installation

Istruzioni di sicurezza e guida all’installazione

Veiligheidsinstructies & installatiehandleiding

Instrukcja obslugi i bezpiecznego uzytkowania

Säkerhetsanvisningar & Installationsguide

The manufacturer reserves specification privileges. Information in this manual is subject to change without prior notice or obligation.

English

Table of contents

1. Safety information Important safety instructions Declaration of conformity

2. Introduction

3. System installation

3.1 Front panel ControlSpace™ AMS-8

3.2 Rear panel ControlSpace™ AMS-8

3.3 Wall Controller configuration

3.4 User interface connections

3.5 System layouts

3.6 Wall Controller connections

3.7 Local Input Module connections

3.8 Paging Panel connections

3.9 General purpose inputs/outputs

3.10 Audio input and output connections

4. Optional system components

5. Upgrade to a ControlSpace

™

AMS-8 II system

6. Troubleshooting

7. Tec hnical specifications

Annex A. ControlSpace

™

AMS-8 system examples

Annex B. User Interface mounting instructions

European sales offices

4 6

9 10 11 12 15 15 16 17 18

English

1. Safety information

Caution marks on the product

These CAUTION marks are located on the back of the product.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of un-insulated dangerous voltage within the system enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation mark within an equilateral triangle, as marked on the system, is intended to alert the user to the presence of important operating and maintenance instructions in this installation guide

Important safety instructions

1. Read these instructions.

2. Keep these instructions for future reference.

3. Heed all warnings on the product.

4. Follow all instructions.

5. Do not use this apparatus near water or moisture.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. To ensure reliable operation of the product and to protect it from overheating, put the product in a position and location that will not interfere with its proper ventilation.

8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarised or grounding type plug. A polarised plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wider blade or third prong are provided for your safety. If the provided plug does not fit in your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs, sockets etc.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with

the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time – to prevent

damage to the product.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been

damaged in any way such as: power-supply cord or plug is damaged; liquid has been spilled or objects have fallen into the apparatus; the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. Do not attempt to service this product yourself. Opening or removing covers may expose you to dangerous voltages or other hazards. Please call Bose to be referred to an authorised service centre near you.

15. To prevent risk of fire or electric shock, avoid overloading wall outlets, extension cords, or integral

components.

1. Important safety instructions

English

1. Safety information

16. Do not let objects or liquids enter the product as they may touch dangerous voltage points or

short-out parts that could result in a fire or electric shock.

17. See product enclosure for safety related markings.

18. No naked flame sources, such as lighted candles, should be placed on the apparatus.

WARNING: To reduce the risk of fire or electric shock, do not expose the ControlSpace

™

AMS-8 to rain or

moisture.

WARNING: The apparatus should not be exposed to dripping or splashing, and objects filled with liquids, such as vases, should not be placed on the apparatus. As with any electronic product, use care not to spill liquids into any part of the system. Liquids can cause a failure and/or fire hazard.

Information about products that generate electrical noise

If applicable, this equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, this is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment to an outlet on a different circuit than the one to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Note: Unauthorised modification of the receiver or radio remote pasted from a hifi-product could void the user’s authority to operate this equipment.

This product complies with specifications. The information furnished in this installation guide does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible situation which may arise during installation, operation, or maintenance. If you need assistance beyond the scope of this installation guide, please contact one of our European sales offices listed on the last page of this installation manual.

English

Declaration of Conformity

The manufacturer of this amplifier hereby declares that this product, including its accessories, is in compliance with the following standards:

EMC Directive 89/336/EEC (Electromagnetic Compatibility)

EN-55103-1

EN-55103-2

Low Voltage Directive 73/23/EEC

EN-60065:2002 7th Edition

Rack mounting considerations

The audio signal processor requires two 4.4 cm (1.75”) rack space units with 32.5 cm (12.8”) inside depth. When mounting, use four screws with washers to prevent marring the front panel. Neoprene rubber washers are a good choice because they grip the screw heads and prevent the screws from backing out due to vibration or during transportation.

Caution: If the unit is rack-mounted and the rack is transported, you must mechanically support the rear of the processor. You can place a shelf across the rear of the processor or use brackets to support the rear unit.

General precautions & Ventilation

Caution: Place the unit where it will be protected from heat and allow adequate ventilation. Place the

unit away from direct heat sources, such as heating vents and radiators. Make sure the air can circulate freely behind, beside and above the unit.

If the unit is placed under or above an amplifier, make sure a single unit ventilation plate is placed between the 2 devices.

Do not allow the chassis to exceed the maximum operating temperature of 50ºC. Be aware of conditions in an enclosed rack that may increase the temperature above above ambient room conditions.

Cautions: Be sure all the fine cores of the wire are twisted together and contained within the connector. If even one core is loose it can touch the adjacent terminal, which may cause a short circuit.

1. Safety information

English

Introduction

The BOSE

ControlSpace™ AMS-8 Audio Management System is a flexible, expandable and high quality audio signal processor for audio distribution applications such as restaurants, shops, bars, offices, hotels, conference facilities and sport venues. The main unit includes eight line inputs and eight line outputs. Four available audio slots allow the addition of up to 8 more audio inputs (2 inputs per card).

For more zones, up to 10 AMS-8 system racks can be linked together per system. Each added system rack adds 8 zones to the system. Multiple choices of user interfaces are available to give end-users simple and easy-to-use control of their ControlSpace

™

AMS-8 system.

The BOSE® ControlSpace™ AMS-8 Live Installer software is used to design systems and configure the AMS-8 and user interfaces. The software runs on a PC and communicates with the AMS-8 system using serial communication (RS232), or optional via ethernet (requires PC Kit).

Quick start

• Connect the audio inputs and audio outputs to the ControlSpace™ AMS-8 system. (In the case of 2 or

more systems racks: connect these racks by using audio link cards, audio link cables and high speed RS485 rack links: see also chapter 3.5).

• Turn on the ControlSpace™ AMS-8 system. Because of the default settings the system is now in operation.

After each start up of the ControlSpace™ system, the default settings will be recalled. This means that the system will play at the default source and default volume level as set in the installation menu.

NOTE: To update to features and functions of a ControlSpace™ AMS-8 II system, see chapter 5

2. Introduction

Abbreviations

CS-WC ControlSpace™ AMS-8 Wall Controller CS-PP ControlSpace™ AMS-8 Paging Panel CS-LIM ControlSpace™ AMS-8 Local Input Module CS-RC ControlSpace™ AMS-8 Remote Control CS-TIC ControlSpace™ AMS-8 Twin Input Card CS-TOC ControlSpace™ AMS-8 Twin Output Card CS-EC ControlSpace

™

AMS-8 Ethernet Card

CS-MSC ControlSpace™ AMS-8 Message Storage Card CS-DIC ControlSpace™ AMS-8 Digital Input Card CS-TTC ControlSpace™ AMS-8 Twin Tuner Card CS-HUB ControlSpace™ AMS-8 RS485 Hub CS-SCI ControlSpace™ AMS-8 Serial Code Interface PC-Kit ControlSpace™ AMS-8 PC Kit (incl. Ethernet Card)

Features and functions

• Expandable and flexible cardframe architecture

• 8 (up to 16) analogue line level input channels

• Eight analogue line level output channels

• GPIO: 8 general purpose control inputs (to activate

messages, roomcombining presets or room standby/ mute) and 1 general purpose control output

• Design, configuration and system control via

PC-based software programs

• Digital signal processing including: BOSE speaker

EQs, Dynamic EQ, delay, gain control and source selection.

• LCD screen and navigation buttons

• Wall Controller functionality (optional IR remote control)

• Local Input Module functionality

• Paging Panel functionality

• Messaging functionality (optional Message Storage Card is required)

• Tuner functionality (optional Twin Tuner Card is required)

• Automatic detection of input card type

• Room Combining functionality

• Event Scheduling functionality

English

1. LCD SCREEN

The LCD screen displays the control menus and the possible settings for each menu item.

2 . NAVIGATION BUTTONS

With the ‘up’ and ‘down’ buttons one can scroll through the menu items, whilst the ‘left’ and ‘right’ buttons allow the value of the selected menu item to be changed. The ‘OK’ button confirms the current selection, eg. with the ‘Exit’ menu item highlighted, pressing ‘OK’ will return to the previous menu level.

3.1 Front panel ControlSpace™ AMS-8

3. System Installation

English

BoseCorporation, Framingham, MA01701-9168

MadeinTheNetherlands

SerialNumber:

SystemRack

MODEL:

AVIS:Risquede chock électrique,ne pas ouvrir

RISKOFELECTRICSHOCK

DONOTOPEN

CAUTION

CSTIC

RCA Input Connector

3-pin Input Euro Blok Connector

(Balanced line level)

CSTOC

DB9 Female

Pin 1: Contact 1 Pin 2: Contact 2 Pin 3: Contact 3 Pin 4: Contact 4 Pin 5: Contact 5 Pin 6: Contact 6 Pin 7: Contact 7 Pin 8: Contact 8 Pin 9: Output Pin 10: Common

Rack link 1 (high speed)

Rack link 2 (high speed)

CS-WC & CS-PP Bus 1 (low speed)

CS-WC & CS-PP Bus 2 (low speed)

RS232portpinout Straight shielded cable (20 meters max.)

2. TX

3. RX

5. GND

Line inputs (1-16)

Line outputs (1-8)

RS-485 card

RS-232 & GPIO card

AudioLinkCardslot

Slot for Audio Link Card to link the connected analog sources between Controlspace AMS-8

Audio Managment Systems.

(Unbalanced line level)

3-pin Input Euro Blok Connector

(Balanced line level)

RCA Input Connector (Unbalanced line level)

RCA Input Connector

3-pin Input Euro Blok Connector

(Balanced line level)

(Unbalanced line level)

3-pin Input Euro Blok Connector

(Balanced line level)

RCA Input Connector (Unbalanced line level)

ToCSPP/CSWC

Bus1

Bus2

Rack

Link2

Rack

Link1

I/OLink

PCLink

785

12910

SourceInputs

Audio

Link

LineOutputs

1 2 3 4 5

DB9 Female

Pin 1: Contact 1 Pin 2: Contact 2 Pin 3: Contact 3 Pin 4: Contact 4 Pin 5: Contact 5 Pin 6: Contact 6 Pin 7: Contact 7 Pin 8: Contact 8 Pin 9: Output Pin 10: Common

RS232 port pin out Straight shielded cable (20 meters max.)

2. TX

3. RX

5. GND

3. System Installation

3.2 Rear panel ControlSpace™ AMS-8

RCA Input Connector (Unbalanced line level)

3-pin Input Euro Block Connector (Balanced line level)

RCA Input Connector (Unbalanced line level)

Line inputs (1-16)

CS TIC

RCA Output Connector (Unbalanced line level)

3-pin Output Euro Block Connector (Balanced line level)

RCA Output Connector (Unbalanced line level)

Line outputs (1-8)

CS TOC

RS232 & GPIO card

Rack link 1 (high speed)

Rack link 2 (high speed)

CS-WC & CS-PP Bus 1 (low speed)

CS-WC & CS-PP Bus 2 (low speed)

RS485 card

Audio Link Card slot

Slot for Audio Link Card to link two ControlSpace™ AMS-8 Audio Management Systems. An Audio Link Card is only required in the master rack. Add one Audio Link Cable set per four sources to be linked.

GPIO pinout:

1: Contact 1 2: Contact 2 3: Contact 3 4: Contact 4 5: Contact 5

6: Contact 6 7: Contac t 7 8: Contact 8 9: Out 10: Common

DB Female

RS232 port pin out Straight shielded cable

(20 meters max.)

2. TX

3. RX

4. GND

English

2 3

Before configuring the ControlSpace™ AMS-8, one needs to select a number for each wall controller (1..8), this is normally done the first time the wall controller is connected to the system rack. A few seconds after the wall controller has been connected to the system rack, the Firmware version is displayed on the LCD screen, followed by “Select WC..”. Use the channel buttons to select the appropriate number and confirm this choice by pressing the volume down (-) button. If multiple wall controllers need to be used to control the same room, one should select the same number on these wall controllers as well. In a situation like this, all wall controllers need to be connected to the same rack frame.

If a wall controller already has a number then it can be altered as follows:

1. Switch the wall controller off (press the channel down (-) button as many times as needed until the wall controller is switched off)

2. Press and hold the channel down (-) button

3. Press the volume up (+) and down (-) buttons at the same time (After the LCD screen has displayed the Firmware version it displays the actual number, e.g. “WC2”).

4. Now you can use the channel buttons to select the appropriate number and confirm this choice by pressing the volume down(-) button in the same way as before.

If the system consists of two or more ControlSpace

™

AMS-8 racks, all racks use numbers (1..8). For the first rack numbers 1..8 are used for output channels 1..8, for the second rack output channels 9..16 up to the tenth rack for outputs 73..80.

Changing room settings using the wall controller

For the room where the wall controller is installed one can adjust the audio settings using the hidden menu in the wall controller. Follow the procedure below to enter this menu:

1. Switch the wall controller off (press the channel down (-) button as many times

as needed until the wall controller is switched off)

2. Press and hold the volume down (-) button

3. Press the channel up (+) and down (-) buttons at the same time

In the hidden menu the following functions can be set or altered: a. default channel b. bass level c. treble level d. dynamic EQ e. Bose speaker EQ f. maximum volume level g. paging volume level h. delay i. default volume level

The channel buttons allow you to scroll through the menu items whilst the volume buttons allow you to change the settings for the selected item.

To leave the hidden menu, press the channel up (+) and down (-) button at the same time.

3.3 Wall Controller configuration

1. LCD SCREEN

2. VOLUME KEYS

3. CHANNEL KEYS

3. System Installation

English

4 5

3.4 User interfaces connections

ControlSpace™ AMS-8 Wall Controller

ControlSpace™ AMS-8 Paging Panel

ControlSpace™ AMS-8 Local Input Module

Power supply

Voltage 12-24VDC, +/-20% 12-24VDC, +/-10% 24VDC, +5%/-10% Current @ 12VDC 50mA typ

@ 24VDC 30mA typ

@ 12VDC 140mA typ @ 24VDC 70mA typ

@ 24VDC 60mA typ

Recommended power supply*

BOSE CS AMS-8 24VDC, 2.7A stabilised power supply

RS485 wiring**

Max Distance (/with Hub)

600m (1200m)

Not applicable

Termination *** 120ohm 120ohm Not applicable Cable type 1 pair twisted and

shielded

1 pair twisted and shielded

Not applicable

Nom. Cap. 40pF/m Nom. Cap. 40pF/m Not applicable Nom. Imp. 124ohm Nom. Imp. 124ohm Not applicable Nom. Att. 2dB @ 1MHz Nom. Att. 2dB @ 1MHz Not applicable

Recommended cable BOSE CS AMS-8

communication/ power cable (blue) for CS-WC/CS-PP

BOSE CS AMS-8 communication/ power cable (blue) for CS-WC/CS-PP

Not applicable

Audio wiring Not applicable Standard Mic/Line

cable, 1 pair with shielding

BOSE CS AMS-8 audio/power cable for (yellow) CS-LIM

* Note: If the above mentioned power supply is not used, any other power supply used in Europe must be compliant with EN/IEC 60950.

** Required RS485 wiring

Always connect the components in a daisy-chain configuration (rather than in a star or other configuration). Star wiring is only allowed using the CS-HUB. Be sure to separate the data cable from power wiring (>50V) on the cable tray or other cable management.

*** Termination

The termination jumper should be placed on the last user interface (CS-WC or CS-PP), located at the end of each RS485 communication line.

CS AMS-8 communication/power cable

1. Blue = RS485 communication ‘+’

2. Clear = RS485 communication ‘–’

3. Drainwire = RS485 communication ‘GND’

4. Red = power ‘24VDC’

5. Black = power ‘ground’

6. Blue jacket

CS AMS-8 audio/power cable

1. Yellow = balanced line cable (shielded)

2. Green = balanced line cable (shielded)

3. Red = power ‘24VDC’

4. Black = power ‘ground’

5. Yellow jacket

3. System Installation

English

600 m

600 m600 m

600 m

RS485

HUB

3. System Installation

3.5 System layouts

Two RS485 communication lines and a central power supply:

Two RS485 communication lines and localpower supplies:

RS485 communication line maximum distance:

Or:

NOTE:

* Termination jumper should be placed on the last user interface (CS-WC or CS-PP),

located at the end of each RS485 communication line.

More system examples can be found in Annex A.

Audio/Microphone cable

Power supply

24VDC 2-7A

RS-485

DC 24V

input

RS-485

PSU

Audio/Microphone cable

600m

English

3. System Installation

Adding ControlSpace™ AMS-8 units to create a system up to 80 audio zones

Optional Audio Link Cards are required. The number of required Audio Link Cable sets depends on the total number of connected sources (incl. paging panels and internal tuner cards). One Audio Link Cable set is required to link up to four analogue sources.

For each added rack frame, also add a piece of communication cable (2 wires + shielding) to link the ‘Racklink 1 or 2’ connection of the added rack to a free racklink connection on the previous installed rack. Make sure that the termination jumpers are only placed on the RS485 communication cards of the first and last AMS-8 system.

Master & Slave configuration

1) Turn each AMS-8 unit on, while pressing the arrow UP and RIGHT navigation button at the same time. This action will activate the Bootloader mode.

2) Select ‘Master’ for the first AMS-8 unit in the system. Select the appropriate number of racks on the master AMS-8 unit, e.g.: “Nr. of Racks: 10”

3) Every added rack will be a ‘Slave’ rack with a number starting at 2, 3, 4, 5 …. up to 10. E.g.: ”Select rackNr: 2”

4) Notice the ‘live-mask’ indication at the bottom of the graphic display. This indicates the number of AMS8 systems which are installed and connected. This live-mask is displayed as follows:”Racks: 00000011 11111111”, which indicates 10 installed AMS-8 systems

5) As soon as all slave units have been detected, select ‘Finish’ on the master unit.

6) Re-start all racks (due to re-grouping of all the racks), by turning all units off and on again.

NOTE: To link the digital signal of a Message Storage Card, Digital Input Card or the digital signal

(instead of analogue) of the Twin Tuner Card, one should add a Digital Input Card and Digital Coaxial Cable (RCA-RCA) per added rack frame.

English

Rack 1 (Master)

Rack 2 (Slave)

Rack 10 (Slave)

Digital coax cable (75 Ohm)

CS-AMS-8 Link cable

RS485 communication cable (120 Ohm)

6666

33333

111

6666

Twin Input Card

Message Storage Card

Digital Input Card

Twin Tuner Card

Audio Link Card

Twin Output Card

PC Link - I/O Link

RS485 Communication (High/Low speed)

11 11

44 44

11 11

3. System Installation

English

voice

flat

voice

flat

2 5 4

3 1

3.6 CS-WC connections and settings

1. Termination jumper, see NOTE in chapter 3.5

2. RS485 connector

3. Power supply connector (12-24Vdc)

4. Firmware update connector

NOTE: See Annex B. Wallpanel mounting instructions

1. The CS-LIM is equipped with a microphone gain adjuster, also accessible from the frontpanel by using a ‘0’

screw driver. Turn the adjuster anti-clockwise (seen from the front) to decrease the gain to a minimum of 32dB. Turn the adjuster clockwise to increase the gain to a max of 66dB. The factory gain setting is 38dB.

2. To change the CS-LIM from stereo to mono, this jumper needs to be set. In a mono configuration,

the audio cable should be connected to the LEFT output (jumper is left open).

3. To activate a voice EQ (optimized EQ for speech) for the microphone input,

the jumper needs to be moved from FLAT to VOICE

= flat response = voice EQ

4. Stereo, balanced line output connector.

5. Power supply connector (24Vdc).

NOTE: See Annex B. Wallpanel mounting instructions

3.7 CS-LIM connections and settings

3. System Installation

English

7 7

3.8 CS-PP connections and settings

3. System Installation

The CS-PP is equipped with voice EQ, a microphone gain adjuster and a chime (attention signal) gain adjuster. In order to be able to adjust both gains, and to connect the CS-PP, one needs to remove the plastic inlay (on top of the frontplate of the CS-PP), then remove the 4 screws and lift the front panel out of the housing. The two adjusters are located at the bottom of the panel.

NOTE: Ensure not to short any connections or electronic components

1. Microphone gain: turn the adjuster anti clockwise to decrease the gain with a minimum of 32.6 dB. Turn

the adjuster clockwise to increase the gain to a max of 60.1 dB. The factory gain setting is 38 dB.

2. Chime gain: use the adjuster to increase or decrease the level of the chime signal.

3. Termination jumper, see NOTE in chapter 3.5.

4. RS485 connector.

5. Power supply connector, 12-24Vdc (only 2 of the 3 pins are used!).

6. Balanced line output connector.

7. Firmware update connector.

8. XLR-connector for microphone with 22Vdc phantom power

English

1..8

24 Vdc

CS-AMS-8

24 Vdc

Open collector Max. 50mA

CS-AMS-8

ControlSpace™ AMS-8 includes one GPIO/RS232 card (see also chapter 3.2). Up to 40 GPIO contacts (8 per rack, max 5 rack frames in total) can be used to trigger up to 40 messages, up to 40 room combine presets or the Room Standby function (‘mute’) on different or all outputs. The contacts are triggered by applying 24VDC between the specific contact and the common ground pin.

NOTE: A ‘Pulse’ contact will play a message once. A ‘Hold’ contact will play and repeat a message until the contact is released. Use a hold contact to activate room combining or standby mode (release this contact to de-activate these two functions)

Characteristics

• 8 isolated inputs

• 1 isolated output

• Inputs can be used for message routing, room combining or to put an output or group of outputs in

standby mode (outputs will return to default value when contact is released again)

• Open collector output is activated when one of the eight inputs is activated

Wiring diagram of the 8 input contacts

Wiring diagram of open collector output

3. System Installation

3.9 General Purpose Inputs/Outputs (GPIO)

CS-AMS-8

English

⊥

S ⊥

T + R -

TR S

T + S-

⊥

S -

⊥

T +

S -

⊥

T +

2 +

⊥

3 -

Audio sources can be connected to the balanced and unbalanced line inputs and outputs using one of the following cable types:

Source connector ControlSpace™ AMS-8 Audio Inputs and Outputs

3.10 Audio source in and output connections

3. System Installation

RCA

XLR

Phone plug (balanced)

Phone plug (unbalanced)

English

4. Expansion options

The standard ControlSpace™ AMS-8 includes:

• 8 line level analogue audio input channels (CS-TIC)

• 8 line level analogue audio output channels (CS-TOC)

• 8 general purpose control contact inputs

• 1 general purpose control contact output

• 1 RS232 communication port

The ControlSpace

™

AMS-8 system can be expanded with additional user interfaces,

optional cards and communication interfaces.

Optional user interfaces:

CS-PP - ControlSpace™ AMS-8 Paging Panel

With the ControlSpace™ AMS-8 Paging Panel both pre-recorded and realtime voice messages can be relayed to a selected group of zones.

CS-WC - ControlSpace™ AMS-8 Wall Controller

With the ControlSpace™ AMS-8 Wall Controller the channel can be selected and the volume of the audio signal can be adjusted locally.

CS-LIM - ControlSpace™ AMS-8 Local Input Module

The ControlSpace™ AMS-8 Local Input Module allows a local source (line or microphone) to be added to the system.

CS-RC - ControlSpace™ AMS-8 Remote Control

The ControlSpace™ AMS-8 Remote Control (infrared) allows easy control of the Wall Controller up to 5 meters.

Optional Cards:

CS-TIC - ControlSpace™ AMS-8 Twin Input Card

Up to four ControlSpace™ AMS-8 Twin Input Cards can be added per frame to provide an additional 8 line analogue audio input channels.

CS AMS-8 Audio link Card

The ControlSpace™ AMS-8 Audio Link Card allows up to ten frames to be connected together. Audio link cables are also required.

4. Optional system components

English

4. Expansion options

CS-EC - ControlSpace™ AMS-8 PC Kit

The RS232 communication card can be replaced by a ControlSpace™ PC Kit which includes an Ethernet Card (including GPIO connector) and software to control the AMS-8 system via ethernet. This software allows to control a room in the same way as the Wall Controller and it can be used for paging/messaging and activation of roomcombining presets and scheduled events. The PC Kit allows ethernet connections for 80 Single users, 14 Multi users and 1 connection at Installer level.

CS-MSC - ControlSpace™ AMS-8 Message Storage Card

The message storage card occupies one CS-TIC (input card) slot and allows pre-recorded messages to be stored and activated by the appropriate button on the paging panel, via the Event scheduler or via the GPIO contacts. Software to configure the CS-MSC or to record messages is included.

CS-DIC ControlSpace™ AMS-8 Digital Input Card

The digital input card can be used to add a digital stereo input signal. It also needs to be used to link a CS-MSC, CS-TTC or CS-DIC itself to another rack.

CS-TTC ControlSpace™ AMS-8 Twin Tuner Card

The Twin Tuner Card can be used to add 1 stereo or 2 mono tuners to the system.

Optional communication interfaces:

CS-SCI ControlSpace™ Serial Code Interface

The Serial Code Interface converts serial codes, sent from or to control devices like Crestron/AMX, to control the AMS-8 system. The CS-SCI also contains 16 programmable open collector outputs (each coupled to a single Room). Each output can be made active when a Room is active or when a page is send to this Room (e.g. for 100Volt attenuator over-ride).

CS-HUB ControlSpace™ RS485 Communication Hub

RS485 communication hub (CS-HUB) can be used to create a star network to connect up to 5 ControlSpace user interfaces (CS-WC/CS-PP). It can also be used to create larger distances between AMS-8 units and/ or Serial Code Interfaces, but also to enlarge the distance between wall controllers and paging panels (connected to a single RS485 communication bus.).

English

5. Upgrade to a ControlSpace™ AMS-8 II system

1) Check the Bootloader firmware version, which is shortly shown on the display after the AMS-8 unit is

turned on. Proceeding with below steps is only possible if the Bootloader Firmware version is V2.116 or higher. If lower, the unit requires a bootloader firmware update which can only be performed by Bose employees

2) Connect all AMS-8 units in the system (10 max) using the racklink connection (see also chapter 3.5)

3) Make sure that the termination jumpers are only placed on the RS485 communication cards of the

first and last AMS-8 system (all other jumpers should not be set)

4) Turn each AMS-8 unit on, while pressing the arrow UP and RIGHT navigation button at the same

time. This action will activate the Bootloader mode

5) Select ‘Master’ for the first AMS-8 unit in the system. Select the appropriate number of racks on the

master AMS-8 unit, e.g.: “Nr. of Racks: 10”

6) Every added rack will be a ‘Slave’ rack with a number starting at 2, 3, 4, 5 …. up to 10.

E.g.: ”Select rackNr: 2”

7) Notice the ‘live-mask’ indication at the bottom of the graphic display. This indicates the number of

AMS-8 systems which are installed and connected. This live-mask is displayed as follows: ”Racks: 00000011 11111111”, which indicates 10 installed AMS-8 systems

8) As soon as all slave units have been detected, select ‘Finish’ on the master unit.

This will (temporary) set the bootloader configuration

9) Connect your computer to the master rack and start the Bootloader Multi-Installer software

10) Upload the (latest) firmware into the AMS-8 units

11) Wait until the upload and re-update of all units is finished

12) Set the 1st (upper) rack to ”Rack-1 Mst” (master) again and enter the number of slaves (if needed,

first repeat step 4 again to do this)

13) Set every slave rack to the correct slave number (”Rack-2” or higher), see also step 5

14) Re-start all racks (due to re-grouping of all the racks), by turning all units off and on again

15) Perform a Total Factory Restore (select this option in the installation menu) on the master rack and

wait until the flash update is finished (displayed as: “Updating flash 202”)

16) Re-start all racks again (to implement the new DataFlash memory settings), by turning all units off

and on again

17) Update all Bose EQ curves using the Live Installer Software

18) Update to a ControlSpace

™

AMS-8 II system is now finished

Use the Live Installer Software or the Graphic display + navigation buttons to configure the AMS-8 units.

Previously saved BDF-files (Bose Data Files) can not be used anymore to restore into the AMS-8 units (due to new DataFlash memory settings). However, after a unit is re-configured, the new created BDF-file can be saved and re-opened to be used/transfered into other ControlSpace™ AMS-8 II systems.

5. Upgrade to a ControlSpace™ AMS-8 II system

English

6. Troubleshooting

No power Plug in power cord, turn power on. Power is on but no sound

in any zones

Verify that there is an input signal from the source.

Verify that there is an output signal.

If there is an input signal and no output signal the ControlSpace

™

may be

muted or the output levels may be down.

Power is on but sound is low

Verify that the audio input indicator is green. If it is off, increase the source output or the input gain.

If the audio input indicator is green and the audio output signal indicator is green, verify there is enough gain in the amplifier and check output levels.

Sound is distorted If the input source signal is clean when it enters the CS AMS-8 system,

verify that the loudspeakers are not being overdriven and are not damaged.

Unnatural sound Verify that the correct speaker EQ or crossover is used in the signal path.

Make sure the input signal is not distorted/ too high.

Power is on but no sound in 1 or more zones

Check all connections on the CS AMS-8 system rack.

Check if the amplifier is operating correctly and gains are adjusted appropriately.

Verify the default settings and maximum volume settings of the room in the Live installer software or on the system rack.

Check if Events or Room Combining presets are activated.

No paging/chime from user software

Check cabling between PC-soundcard, microphone and system rack. Check volume control settings of the PC itself.

No control/ communication from CS-WC/ CS-PP

Check the cabling between CS-WC/CS-PP and the system rack. In the room settings menu of the system rack, the status of the wall controller is shown. If it shows ‘WC-‘, then there is no communication with the specific wall controller.

Verify the number of the wall controller and, make sure the wall controller number is set to the room number it should serve.

No communication/ control between PC and AMS-8 system rack when using the installer software

Check the RS232 pinout of the cable. Reduce the length of the cable (10m Max.). Make sure the installer software shows that the INETGui connection is online.

No Audio Signal from a mono configured Local Input Module

Make sure the audio cable is connected to the LEFT output connector of the CS-LIM.

Audio signal on output drops down when a source with a high output level is playing

Make sure to adjust the input gain to 0dB. A constant 3dB input signal will mute the input stage. E.g.: for a CD-player with an output signal of +6dB , the input gain should be reduced with at least 3dB (6dB is prefered).

The Talk Led on the paging panel ﬂ ashes between red and green

This indicates a communication problem. Check the communication cabling between AMS-8 and Paging panel. Make sure the termination jumper is set at the last CS-PP.

No paging signal from paging panel

Check the connection between AMS-8 and the CS-PP. Check the routing settings in the Live Installer Software or on the AMS-8 unit (using the LCD and navigations buttons).

English

7. Technical specifications

Inputs:

Type: 8x analogue (up to 16), unbalanced and electronically balanced, line-level Connectors: RCA and 3 pin Euro block Input Sensitivity: -30dBu to +14dBu Impedance: 50K Ohms Input clip level: +14dBU Digital resolution: 24-Bit

Outputs:

Type: 8x analogue, unbalanced and electronically balanced, line-level Connectors: RCA and 3 pin Euro block Impedance: 150 Ohms Maximum output level: 18dBu Balanced, 12dBu Unbalanced Bass/Treble control: +/-12dBu, in steps of 1 dB Digital resolution: 24-Bit

Signal Processing:

Type: 48-bit floating point, Digital Signal Processors Sampling Rate: 96 kHz Audio Latency: <1ms Delay: 10ms, in steps of 0.05ms

Frequency response:

20 Hz to 20 kHz (+0dB,-0.3dB)

THD:

<0.007% (A-weighted, 0dBu in/0dBU out)

Channel separation: >103 dB @ 1kHz, 0dBu

Signal-to-noise ratio:

>100dB, A-weighted, THD<0.02%, balanced in/out >100dB, A-weighted, THD<0.02%, unbalanced in/out 110dB, A-weighted, THD<0.02%, analogue in to digital out 140dB, A-weighted, THD<0.02%, digital in/ digital out

Electrical:

Power supply Power

consumption

Size (H x W x D in mm)

Weight

CS AMS-8 90 - 264 Volt AC

(47-63Hz)

37 Watt maximum 88 x 485 285 4.5 kg

CS-WC 12 - 24 Volt DC 0.7 Watt maximum 80 x 115 x 48 0.12 kg CS-LIM 24 Volt DC 1.5 Watt maximum 80 x 115 x 48 0.12 kg CS-PP 12 - 24 Volt DC 1.7 Watt maximum 43 x 210 x 212 1.5 kg

Environmental:

Operating temperature: 0˚C up to 50˚C Humidity: 80% relative humidity (without condensation)v

7. Technical specifications

English

SCI

HUB

ControlSpace™ AMS-8 system with 80 zones

ANNEX A. ControlSpace™ AMS-8 system example

ANNEX A. ControlSpace™ AMS-8 system examples

English

ControlSpace™ AMS-8 system with multiple paging panels

ANNEX A. ControlSpace™ AMS-8 system example

ControlSpace™ AMS-8 system with multiple wall controllers in a single room

Zone 1 Zone 2 Zone 4Zone 3

Zone 5Zone 6 Zone 7 Zone 8

ANNEX A. ControlSpace™ AMS-8 system examples

English

Flush mount box

The flush mount box is suitable for in-wall mounting of the ControlSpace

™

AMS-8 wall controller and ControlSpace AMS-8 local input module. Dimensions (HxWxD): 7,1 x 10,6 x 5,2 cm

Surface mount box

The surface mount box is suitable for on-wall mounting of the ControlSpace™ AMS-8 wall controller and ControlSpace AMS-8 local input module. Dimensions (HxWxD): 8,0 x 11,4 x 4,6 cm

Dry lining box for plasterboard walls

Dry lining box for hollow or plasterboards walls for in-wall mounting of the ControlSpace™ AMS-8 wall controller and ControlSpace™ AMS-8 local input module. Dimensions (HxWxD): 6,6 x 12,4 x 5,2 cm

Paging panel

Use these dimensions to mount the paging panel into a desk or other. Mount a separate XLR-connector (female) next to the paging panel, which needs to be connected to the microphone connection inside the paging panel. In order to avoid any short circuit, remove the power connection before mounting the paging panel.

ANNEX B. User Interface mounting instructions

English

How to reach the sales offices in Europe

Austria

Professional Systems Division, Austria Bose Ges.m.b.H., Business Park Vienna Wienerbergstrasse 7, 10 O.G. 1100 Wien, Österreich Telephone: 01-60404340 Fax: 01-604043423

Belgium

Professional Systems Division, Belgium Bose N.V., Limesweg 2 3700 Tongeren, België Telephone: 012-390800 Fax: 012-390840

Denmark

Professional Systems Division, Denmark Bose Danmark A/S, Industrivej 7 PO Box 14, 2605 Brøndby, Danmark Telephone: 43437777 Fax: 43437818

France

Professional Systems Division, France Bose S.A., 12 rue de Témara 78100 Saint Germain en Laye Telephone: 01-30616363 Fax: 01-30616388

Germany

Professional Systems Division, Germany Bose GmbH, Max-Planck-Straße 36, 61381 Friedrichsdorf, Deutschland Telephone: 06172-7104-0 Fax: 06172-7104-19

Ireland

Professional Systems Division, Ireland Bose GP, Castleblayney Road Carrickmacross, County Monaghan Republic Of Ireland Telephone: 042-9661988, Fax: 042-9661998

Italy

Professional Systems Division, Italy Bose SpA, Via della Magliana 876 00148 Roma, Italia Telephone: 066-5670802, Fax: 066-5680177 e-mail: bose_italy@bose.com

The Netherlands

Professional Systems Division, The Netherlands Bose B.V., Nijverheidstraat 8 1135 GE Edam, Nederland Telephone: 0299-390139 Fax: 0299-390109

Norway

Professional Systems Division, Norway Bose Filial till Bose A/S Danmark, Lerkev 58 2209 Kongsvinger, Norge Telephone: 062-821560 Fax: 062-821569

Switzerland

Professional Systems Division, Switzerland Bose AG, Hauptstrasse 134 4450 Sissach, Sweiz Telephone: 061-9757733 Fax: 061-9757744

Spain

Gaplasa S.A. Avda. Ingeniero Conde de Torroja 25 28022 Madrid, España Telephone: 91 748 29 60 Fax: 91 329 16 75 e-mail: bose@maygap.com

Sweden

Professional Systems Division, Sweden Bose, filial till Bose A/S Danmark Johannefredsgatan 4, 43153 Mölndal, Sverige Telephone: 031-878850 Fax: 031-274891

United Kingdom

Professional Systems Division, United Kingdom Bose Ltd., 1 Ambley Green Gillingham Business Park Gillingham, Kent ME8 0NJ, England Telephone: 0870 -741-4500 Fax: 0870-741-4545

Poland

Bose Sp. z o.o. Galeria Mokotów ul. Wołoska 12 02-675 Warszawa Telephone: (22) 852 2928 Fax: (22) 852 2927

European sales offices

English

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