Avaya 1600 User Manual

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Avaya 1600 User Manual

Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

Avaya 1600 Series IP Deskphone Software Release 1.3.6

Read-me

This file is the Readme for the Avaya 1600 Series IP Deskphone Software Release 1.3.6 (H.323 1.3 Maintenance Release 6). This file describes the content of the September 2014 Maintenance Release software distribution package. It also includes Product Advisements related to known issues with this Software Release.

Avaya 1600 Series IP Deskphone H.323 Software Release 1.3.6 is supported on the 1603-I, 1603SW-I, 1608-I, and 1616-I English Text and Global IP Deskphones only. It will not load or operate on any other models.

Important: The 1603, 1603SW, 1608, and 1616 are End-of-Manufacture-Support are not supported beyond Release 1.3.5. The 1.3.5 binaries are in the 1.3.6 package and will allow these models to upgrade to 1.3.5 if not already using this release. However, these models will not upgrade to Release 1.3.6.

1603, 1603SW, 1608, and 1616 End-of-Sale Notification - https://downloads.avaya.com/css/P8/documents/100073496

Aura® Communication Manager, IP Office and B5800 Branch Gateway users are advised to consult their respective product publications for information regarding support of this release on their platform.

This Maintenance Release supersedes all previous Avaya 1600 Series IP Deskphone Service Packs. Avaya recommends that all customers upgrade supported, both new and installed 1600 Series IP Deskphones to this version at their earliest convenience.

To upgrade 1600 Series IP Deskphone:

Install zip package on Avaya Utility Server. Alternatively, the package can be unzipped in the root directory of any HTTP server.

Make any adjustments required by your environment to the 46xxsettings.txt

Reset Avaya 1600 Series IP Deskphone

Avaya Servers Compatibility

Servers

Supported

Comments

 

versions

 

 

 

 

Avaya Aura®

5.2.1 and higher

Avaya recommends using the latest Communication

Communication

 

Manager release with these models of IP

Copyright Avaya 2014 All rights reserved

Page 1 of 17

 

Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

 

 

 

Manager (CM)

 

Deskphone. See the “Communication Manager

 

 

Software & Firmware Compatibility Matrix” at

 

 

http://support.avaya.com for the supported

 

 

software/firmware versions of the Media Server,

 

 

Media Gateway, and circuit packs.

 

 

CM 5.2 is the minimum version required to support

 

 

the following features:

 

 

Native support of 1600 Series IP

 

 

Deskphone

 

 

CM releases prior to 5.2 do not provide native

 

 

support for the 1600 Series IP Deskphone. Avaya

 

 

recommends that the 1616/1616-I IP Deskphone

 

 

be administered as a 4620/4621 IP Deskphone,

 

 

other models be administered as a 4610 IP

 

 

Deskphone, and the BM32 as a EU24 expansion

 

 

module.

 

 

For more details, please refer to the H.323

 

 

configuration section in the CM Administration

 

 

Guide which can be downloaded from

 

 

http://support.avaya.com.

 

 

 

Avaya IP Office

6.0 or later and

Note that the H.323 1.3.6 software may not be

(IPO)

IP500 V2

included in the latest IP Office/B5800 Service Pack.

 

hardware only

 

 

 

IP Deskphone software is included in the IP Office

Avaya B5800

6.1 or later

software download available from

http://support.avaya.com.

Branch Gateway

 

 

 

(B5800)

 

Refer to the IP Office Technical Bulletin(s) / B5800

 

 

 

 

Note(s) for details on specific IP Office software

 

 

compatibility and the included version of IP

 

 

Deskphone software.

 

 

 

H.323 1.3.6 Package Content

The H.323 Software Release 1.3.6 package contains all the files necessary to upgrade Avaya new or previously installed 1600 Series IP Deskphones to H.323 R1.3.6.

The following files are included in this package:

H.323 1.3 Maintenance Release 6 List of Firmware files and supported Phones

Hardware

 

Software

 

 

 

 

 

Comcode

 

Model

Boot Code

Application Code

 

 

 

 

 

700415540

 

1603

hb1603ua1_350B.bin

ha1603ua1_350B.bin

 

 

 

 

 

Copyright Avaya 2014 All rights reserved

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Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

700476849

1603-I English Text

hb1603ua1_360A.bin

ha1603ua1_360A.bin

 

 

 

 

700508259

1603-I Global

hb1603ua1_360A.bin

ha1603ua1_360A.bin

 

 

 

 

700458508

1603SW

hb1603ua1_350B.bin

ha1603ua1_350B.bin

 

 

 

 

700858524

1603SW-I English Text

hb1603ua1_360A.bin

ha1603ua1_360A.bin

 

 

 

 

700508258

1603SW-I Global

hb1603ua1_360A.bin

ha1603ua1_360A.bin

 

 

 

 

700415557

1608

hb1608ua1_350B.bin

ha1608ua1_350B.bin

 

 

 

 

700458532

1608-I English Text

hb1608ua1_360A.bin

ha1608ua1_360A.bin

 

 

 

 

700508260

1608-I Global

hb1608ua1_360A.bin

ha1608ua1_360A.bin

 

 

 

 

700450190

1616

hb1616ua1_350B.bin

ha1616ua1_350B.bin

 

 

 

 

700415565

1616

hb1616ua1_350B.bin

ha1616ua1_350B.bin

 

 

 

 

700458540

1616-I English Text

hb1616ua1_360A.bin

ha1616ua1_360A.bin

 

 

 

 

700504843

1616-I Global

hb1608ua1_360A.bin

ha1608ua1_360A.bin

 

 

 

 

N/A

16xx

MIB File

16xxmib16.txt

 

 

 

 

GBM32_B_1_1_0.hex - Button Module firmware version 1.1.0 for BM32.

16xxupgrade.txt – To upgrade to R1.3.6, you must change your 16xxupgrade.txt file. The sample upgrade script that is included in the package is generic, in that it will upgrade all supported 1600 Series IP Deskphones to R1.3.6. If you have other phones that are using this script for other software upgrades and installations, please note the changes between the scripts. Please make a backup copy of your current upgrade script, and incorporate the binary name changes for release R1.3.6 into your 16xxupgrade.txt file.

Ten predefined language files for phone display:

Omlf_Sage_v69_dutch.txt

Omlf_Sage_v69_french_can.txt

Omlf_Sage_v69_french_paris.txt

Omlf_Sage_v69_german.txt

Omlf_Sage_v69_italian.txt

Omlf_Sage_v69_japaneseKat.txt

Omlf_Sage_v69_portuguese.txt

Omlf_Sage_v69_russian.txt

Omlf_Sage_v69_spanish.txt

Omlf_Sage_v69_spanish_latin.txt

Five configurable language files for the phone display:

Omlf_Sage_v69_arabic.txt

Omlf_Sage_v69_chinese.txt

Omlf_Sage_v69_trad_chinese.txt

Omlf_Sage_v69_hebrew.txt

Omlf_Sage_v69_korean.txt

Five configurable font files for the five languages above

OArabic_S11_V34.rbm.lzma (Font file for Arabic Language)

OGB_S11_V34.rbm.lzma (Font file for Simplified Chinese Language)

OBig5_S11_V34.rbm.lzma (Font file for Traditional Chinese Language)

Copyright Avaya 2014 All rights reserved

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Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

OHebrew_S11_V34.rbm.lzma (Font file for Hebrew Language)

OKSC_S11_V34.rbm.lzma (Font file for Korean Language)

release.xml

The signatures in the signatures subdirectory of the .zip distribution packages are only intended to be used by the file server, and the file server that is on the CM 6.x Utility Server is the only file server that currently supports this.

Refer to the 1600 Series IP Deskphone Administration Guide on http://support.avaya.com for more information on the use of FONTFILE and LANGxFILE.

System specific parameters should be entered into the 46xxsettings.txt file which is available for separate download at http://support.avaya.com. Warning: Before modifying your 46xxsettings.txt file, please make a backup copy of the file.

Copyright Avaya 2014 All rights reserved

Page 4 of 17

Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

Documentation for H.323 1.3.6

There is one change to the Avaya 1600 Series IP Deskphones documentation with this release of software.

Area

Defect ID

Defect Name

Documentation

SAGE16XX-892

1616 – Extension numbers 8 or more digits in

 

 

length, cause the date to no longer be displayed.

 

 

The current design will only show the date and the

 

 

time if the extension length is 7 or less digits. The

 

 

installation guide has been updated to reflect the

 

 

design.

Note: Avaya one-X™ Deskphones Value Edition 1600 Series IP Deskphone 1.3.6 documentation is available on http://support.avaya.com under “1600 Series IP Deskphones”“1.3.x”.

Resolved issues in Avaya 1600 Deskphone H.323 1.3 Maintenance Release 6 (1.3.6) - Released September 29th, 2014

Area

Defect ID

Defect Name

 

 

The 16xx menu button cannot be used after exiting

 

SAGE16XX-847

the new contacts screen

Application/UI

 

 

 

SAGE16XX-882

Bridged Appearance LED flashes RED after leaving

 

the call log.

Call Log

SAGE16XX-877

Call log is not listed in chronological order

 

 

Arabic and Hebrew languages are aligned left if the

 

SAGE16XX-860

LANGSYS variable is set and the phone is rebooted

Language Support

 

a second time.

 

SAGE16XX-883

Support for Korean & Japanese in IP Office 9.1 and

 

newer

 

SAGE16XX-841

Visual Alerting parameter default changed to on to

 

 

match documented expectation

 

 

1608-I displays characters from prior screen when

Display

 

Russian is selected as the language and connected

 

to an IP Office system. Example – Press

 

SAGE16XX-880

 

Vozmozhn, navigate to Pol’zovatel’tlf, press Vybrat,

 

 

press Nazad. The phone will display “Pol’zovate tlf

 

 

appended with “el” & “tl” from the prior screen.

 

 

PCs connected to the 16xx PHY2 port randomly

Infrastructure/Network

SAGE16XX-836

loose network connections, requiring a phone

 

 

reboot to recover.

Performance

SAGE16XX-846

Call drop after 15 hours with RTCP enabled.

Reboot/Lockup

SAGE16XX-833

The 16xx phone reboots if logged into the CRAFT

 

menu and the phone receives a call.

 

SAGE16XX-858

Phone suspends at the 200 OK screen and won’t

 

Copyright Avaya 2014 All rights reserved

Page 5 of 17

Avaya 1600 Series IP Deskphone Release 1.3.6 Readme

Area

Defect ID

Defect Name

 

 

register if FONTFILE is used to set a language.

 

SAGE16XX-901

The phone will freeze and then reboot when

 

accessing the call log

Known Issues in Avaya 1600 Deskphone H.323 1.3 Maintenance Release 6

Defect Number

Description

Details/Workaround

SAGE16XX-749

Phone can’t get HTTPPORT from

Port 80 should be used on the server

 

DHCP or 46xxsetting.txt

 

 

 

No fix planned. The HTTPPORT

 

 

46xxsettings.txt variable is not supported

 

 

or planned for delivery to 1600 series

 

 

devices.

 

 

 

SAGE16XX-787

Phone displays wrong call-park

No Fix Planned. Resolution of this issue

 

icon after parking call

requires 16xx adoption of the

 

 

AGTRANSLPK parameter supported today

 

 

only by the 96x1 device family. This

 

 

feature is not planned for the 1600 series

 

 

devices.

 

 

 

SAGE16XX-894

IPO Only – If an incoming call is

Press the phone menu key to see the

 

received while the phone is in an

phone screen.

 

active sub-menu, the incoming

 

 

call information is not displayed

 

 

on the top line and only the

 

 

ringing icon is shown.

 

SAGE16XX-896

IPO Only - If the 16xx has “Go

Press the phone menu key to see the

 

to Incoming Call” in the call

phone screen.

 

settings menu enabled and is in

 

 

any active sub-menu when it

 

 

receives and incoming call, the

 

 

display shows the ringing icon,

 

 

but does not automatically

 

 

switch to the phone screen.

 

SAGE16XX-897

Top line display continues to

Toggle home a 2nd time and the top line

 

show “Conf: Active” vs. “Call:

display will update to “Call: Active”.

 

Active” after dropping the last

 

 

party of a 3-party ad-hoc

 

 

conference if party A uses the

 

 

hold function at any point during

 

 

the conference.

 

SAGE16XX-898

After changing language to

Press: view any and re-enter the network

 

English from a previous non-

information sub-menu and the English

 

English language, network

language is displayed correctly.

 

information submenus still

 

 

Copyright Avaya 2014 All rights reserved

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