Avaya 03-300430 User Manual

Maintenance Alarms for

Avaya Communication Manager 3.0, Media Gateways and Servers

03-300430 Issue 1 June 2005

Copyright 2005, Avaya Inc.

All Rights Reserved

Notice

Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support.

Preventing Toll Fraud

"Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

Disclaimer

Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation unless such modifications, additions or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

How to Get Help

For additional support telephone numbers, go to the Avaya support Web site: http://www.avaya.com/support. If you are:

•Within the United States, click the Escalation Management link. Then click the appropriate link for the type of support you need.

•Outside the United States, click the Escalation Management link. Then click the International Services link that includes telephone numbers for the international Centers of Excellence.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is the prevention of any type of intrusion to (that is, either unauthorized or malicious access to or use of) your company's telecommunications equipment by some party.

Your company's "telecommunications equipment" includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, "networked equipment").

An "outside party" is anyone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whereas, a "malicious party" is anyone (including someone who may be otherwise authorized) who accesses your telecommunications equipment with either malicious or mischievous intent.

Such intrusions may be either to/through synchronous (time-multiplexed and/or circuit-based), or asynchronous (character-, message-, or packet-based) equipment, or interfaces for reasons of:

•Utilization (of capabilities special to the accessed equipment)

•Theft (such as, of intellectual property, financial assets, or toll facility access)

•Eavesdropping (privacy invasions to humans)

•Mischief (troubling, but apparently innocuous, tampering)

•Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

Be aware that there may be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company (including but not limited to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you - Avaya’s customer system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to:

•Installation documents

•System administration documents

•Security documents

•Hardware-/software-based security tools

•Shared information between you and your peers

•Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure:

•Your Avaya-provided telecommunications systems and their interfaces

•Your Avaya-provided software applications, as well as their underlying hardware/software platforms and interfaces

•Any other equipment networked to your Avaya products

TCP/IP Facilities

Customers may experience differences in product performance, reliability and security depending upon network configurations/design and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of interference caused by such unauthorized modifications, substitution or attachment will be the responsibility of the user. Pursuant to Part 15 of the Federal Communications Commission (FCC) Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and conforms to the following international Product Safety standards as applicable:

Safety of Information Technology Equipment, IEC 60950, 3rd Edition, or IEC 60950-1, 1st Edition, including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A.

Safety of Information Technology Equipment, CAN/CSA-C22.2 No. 60950-00 / UL 60950, 3rd Edition, or CAN/CSA-C22.2 No. 60950-1-03 / UL 60950-1.

Safety Requirements for Customer Equipment, ACA Technical Standard (TS) 001 - 1997.

One or more of the following Mexican national standards, as applicable: NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 SCFI 1998.

The equipment described in this document may contain Class 1 LASER Device(s). These devices comply with the following standards:

•EN 60825-1, Edition 1.1, 1998-01

•21 CFR 1040.10 and CFR 1040.11.

The LASER devices used in Avaya equipment typically operate within the following parameters:

Typical Center Wavelength	Maximum Output Power
830 nm - 860 nm	-1.5 dBm
1270 nm - 1360 nm	-3.0 dBm
1540 nm - 1570 nm	5.0 dBm
Luokan 1 Laserlaite
Klass 1 Laser Apparat

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposures. Contact your Avaya representative for more laser product information.

Electromagnetic Compatibility (EMC) Standards

This product complies with and conforms to the following international EMC standards and all relevant national deviations:

Limits and Methods of Measurement of Radio Interference of Information Technology Equipment, CISPR 22:1997 and EN55022:1998.

Information Technology Equipment - Immunity Characteristics - Limits and Methods of Measurement, CISPR 24:1997 and EN55024:1998, including:

•Electrostatic Discharge (ESD) IEC 61000-4-2

•Radiated Immunity IEC 61000-4-3

•Electrical Fast Transient IEC 61000-4-4

•Lightning Effects IEC 61000-4-5

•Conducted Immunity IEC 61000-4-6

•Mains Frequency Magnetic Field IEC 61000-4-8

•Voltage Dips and Variations IEC 61000-4-11

Power Line Emissions, IEC 61000-3-2: Electromagnetic compatibility (EMC) - Part 3-2: Limits - Limits for harmonic current emissions.

Power Line Emissions, IEC 61000-3-3: Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems.

Federal Communications Commission Statement

Part 15:

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Part 68: Answer-Supervision Signaling

Allowing this equipment to be operated in a manner that does not provide proper answer-supervision signaling is in violation of Part 68 rules. This equipment returns answer-supervision signals to the public switched network when:

•answered by the called station,

•answered by the attendant, or

•routed to a recorded announcement that can be administered by the customer premises equipment (CPE) user.

This equipment returns answer-supervision signals on all direct inward dialed (DID) calls forwarded back to the public switched telephone network. Permissible exceptions are:

•A call is unanswered.

•A busy tone is received.

•A reorder tone is received.

Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

REN Number

For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:

This equipment complies with Part 68 of the FCC rules. On either the rear or inside the front cover of this equipment is a label that contains, among other information, the FCC registration number, and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

For G350 and G700 Media Gateways:

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. The digits represented by ## are the ringer equivalence number (REN) without a decimal point (for example, 03 is a REN of 0.3). If requested, this number must be provided to the telephone company.

For all media gateways:

The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed 5.0. To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

REN is not required for some types of analog or digital facilities.

Means of Connection

Connection of this equipment to the telephone network is shown in the following tables.

For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:

Manufacturer’s Port	FIC Code	SOC/	Network
Identifier		REN/	Jacks
		A.S. Code
Off premises station	OL13C	9.0F	RJ2GX,
			RJ21X,
			RJ11C
DID trunk	02RV2-T	0.0B	RJ2GX,
			RJ21X
CO trunk	02GS2	0.3A	RJ21X
	02LS2	0.3A	RJ21X
Tie trunk	TL31M	9.0F	RJ2GX
Basic Rate Interface	02IS5	6.0F, 6.0Y	RJ49C
1.544 digital interface	04DU9-BN	6.0F	RJ48C,
			RJ48M
	04DU9-IKN	6.0F	RJ48C,
			RJ48M
	04DU9-ISN	6.0F	RJ48C,
			RJ48M
120A4 channel service	04DU9-DN	6.0Y	RJ48C
unit
For G350 and G700 Media Gateways:
Manufacturer’s Port	FIC Code	SOC/	Network
Identifier		REN/	Jacks
		A.S. Code
Ground Start CO trunk	02GS2	1.0A	RJ11C
DID trunk	02RV2-T	AS.0	RJ11C
Loop Start CO trunk	02LS2	0.5A	RJ11C
1.544 digital interface	04DU9-BN	6.0Y	RJ48C
	04DU9-DN	6.0Y	RJ48C
	04DU9-IKN	6.0Y	RJ48C
	04DU9-ISN	6.0Y	RJ48C
Basic Rate Interface	02IS5	6.0F	RJ49C

For all media gateways:

If the terminal equipment (for example, the media server or media gateway) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact the Technical Service Center at 1-800-242- 2121 or contact your local Avaya representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. It is recommended that repairs be performed by Avaya certified technicians.

The equipment cannot be used on public coin phone service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

This equipment, if it uses a telephone receiver, is hearing aid compatible.

Canadian Department of Communications (DOC) Interference Information

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

Installation and Repairs

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Declarations of Conformity

United States FCC Part 68 Supplier’s Declaration of Conformity (SDoC)

Avaya Inc. in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB-168 label identification number complies with the FCC’s Rules and Regulations 47 CFR Part 68, and the Administrative Council on Terminal Attachments (ACTA) adopted technical criteria.

Avaya further asserts that Avaya handset-equipped terminal equipment described in this document complies with Paragraph 68.316 of the FCC Rules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids.

Copies of SDoCs signed by the Responsible Party in the U. S. can be obtained by contacting your local sales representative and are available on the following Web site: http://www.avaya.com/support.

All Avaya media servers and media gateways are compliant with FCC Part 68, but many have been registered with the FCC before the SDoC process was available. A list of all Avaya registered products may be found at: http://www.part68.org by conducting a search using "Avaya" as manufacturer.

European Union Declarations of Conformity

Avaya Inc. declares that the equipment specified in this document bearing the "CE" (Conformité Europeénne ) mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (1999/5/EC), including the Electromagnetic Compatibility Directive (89/336/EEC) and Low Voltage Directive (73/23/EEC).

Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative and are available on the following Web site: http://www.avaya.com/support.

Japan

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective actions.

To order copies of this and other documents:

Call: Avaya Publications Center

Voice 1.800.457.1235 or 1.207.866.6701

FAX [phone] or 1.207.626.7269

Write: Globalware Solutions 200 Ward Hill Avenue Haverhill, MA 01835 USA

Attention: Avaya Account Management E-mail: [e-mail]

For the most current versions of documentation, go to the Avaya support Web site: http://www.avaya.com/support.

Contents

About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	13
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	13
Structure of book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	16
Downloading this book and updates from the Web . . . . . . . . . . . . . . . . . . . . . . . .	17
Safety labels and security alert labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
Safety precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19
Technical assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	21
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	21
Sending us comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	22
How to use this Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	22
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	23
Conventions used in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
Useful terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26

Chapter 1: Server Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
Background Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	29
Alarm-Related LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	30
Alarm Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	30
QOS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
Alarm Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	31
Alarms in Linux Media Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	32
S8710 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	121

Chapter 2: Denial Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	125
Event Type number ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	126
Event Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	127
Denial Event Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	177

Chapter 3: LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	255
Alarm levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	255
Terminal alarm notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	256
Attendant console LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	257
Circuit pack LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	257
Avaya Ethernet Switch LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	268

Issue 1 June 2005 5

Contents
UPS LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	269
IPSI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	270
650A Power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	273
655A Power Supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	273
Duplication memory card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	274
S8710 Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	276
S8700 Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	279
S8500 Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	282
S8300 Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	283
G700 and Media Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	288
Chapter 4: G700 Media Gateway Traps. . . . . . . . . . . . . . . . . . . . . . . . . .	301
SNMP Alarming on the G700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	301
G700 Alarm Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	304
G700 Traps and Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	305
Chapter 5: Communication Manager Maintenance-Object Repair	325
Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Subsystems Maintained by Communication Manager . . . . . . . . . . . . . . . . . . . . . .	326
Viewing Communication Manager Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . .	329
Command Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	329
Abort Code 1412 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	331
Escalation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	331
ABRI-PORT (ASAI ISDN-BRI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	332
AC-POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	333
ADM-CONN (Administered Connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	341
ADX8D-BD (AUDIX Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	344
ADX8D-PT (AUDIX Digital Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	345
ADX16D-B (16-Port AUDIX Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	353
ADX16A-BD (AUDIX Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	354
ADX16D-P (16-Port AUDIX Digital Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	355
ADX16A-PT (AUDIX Analog Line/Control Link) . . . . . . . . . . . . . . . . . . . . . . . . . .	363
AESV-LNK (AE Services Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	371
AESV-SESS (AE Services Session). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	375
ALARM-PT (Alarm Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	378
ANL-16-L (16-Port Analog Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	384
ANL-BD (Analog Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	403

6 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

	Contents
ANL-LINE (8-Port Analog Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	404
ANL-NE-L (8-Port Analog Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	425
AN-LN-PT (Analog Line Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	426
ANN-BD (Announcement circuit pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	447
ANN-PT (announcement port). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	465
ANNOUNCE (announce) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	477
ASAI-ADJ (ASAI Adjunct) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	481
ASAI-BD (Multi-Application Platform Board) . . . . . . . . . . . . . . . . . . . . . . . . . . .	482
ASAI-EPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	484
ASAI-PT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	494
ASAI-RES (TN800 reserve slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	506
ATM-BCH (ATM B-Channel Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	507
ATM-DCH (ATM D-Channel Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	522
ATM-EI (Expansion Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	525
ATM-INTF (TN2305/6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	573
ATM-NTWK (ATM Network Error) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	576
ATM PNC-DUP (ATM PNC Duplication). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	587
ATM-SGRP (ATM Signaling Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	598
ATM-SYNC (ATM Synchronization) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	610
ATM-TRK (Circuit Emulation Service
Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	617
ATM-WSP (ATM WAN Spare Processor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	649
ATT-ADJ (AvayaAdjunct) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	654
ATTE-AJ (Ethernet Avaya Adjunct) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	655
AUDIX-BD (AUDIX Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	656
AUDIX-PT (AUDIX Port). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	657
AUX-BD (Auxiliary Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	658
AUX-TRK (Auxiliary Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	659
AXA12-BD (AUDIX Circuit Packs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	670
ADX8D-BD (Audix Circuit Packs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	672
AXD12-BD (Audix Circuit Packs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	673
AXA12-RS (AUDIX Reserve Slots) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	674
ADX8D-RS (AUDIX Reserve Slots) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	675
AXD12-RS (AUDIX Reserve Slots) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	676
BRI-BD (ISDN-BRI Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	677
BRI-DAT (ISDN-BRI Data Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	684

Issue 1 June 2005 7

Contents
BRI-PORT (ISDN-BRI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	685
BRI-SET, Various Adjuncts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	708
BRI-DAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	736
CAB-CALM (Customer alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	737
CAB-EXFR (emergency transfer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	739
CAB-MTCE (Media Gateway Maintenance). . . . . . . . . . . . . . . . . . . . . . . . . . . .	744
CAB-PFL (Power Fan Lead). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	749
CAB-TEMP (Cabinet Temperature) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	753
CABINET (Cabinet Sensors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	758
CARR-POW (Carrier Power Supply) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	770
CDR-LNK (Call Detail Recording Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	788
CLAN-BD (Control LAN Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	789
CLSFY-BD (Call Classifier Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	810
CLSFY-PT (Call Classifier Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	811
CO-BD (Central Office Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	816
CO-DS1 (DS1 CO Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	817
CO-TRK (Analog CO Trunk). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	835
CONFIG (System Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	862
CUST-ALM (Customer-Provided Alarming Device) . . . . . . . . . . . . . . . . . . . . . . . .	869
DAT-LINE (Data Line Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	870
DC-POWER (Single-Carrier Cabinet Environment) . . . . . . . . . . . . . . . . . . . . . . . .	880
DETR-BD (Tone Detector Circuit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	884
DID-BD (Direct Inward Dial Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . .	885
DID-DS1 (Direct Inward Dial Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	886
DID-TRK (Direct Inward Dial Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	898
DIG-BD (Digital Line Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	915
DIG-IP-STN (Digital IP Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	916
DIG-LINE (Digital Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	924
DIOD-BD (DIOD Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	951
DIOD-DS1 (DS1 DIOD Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	952
DIOD-TRK (DIOD Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	964
DLY-MTCE (MO-DAILY) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	975
DS1-BD (DS1 Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	978
DS1-FAC (DS1 Facility) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1053
DS1C-BD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1077
DT-LN-BD (Data Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1114

8 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

	Contents
DTMR-PT (Dual-Tone Multifrequency Receiver Port) . . . . . . . . . . . . . . . . . . . . . . .	1115
E-DIG-BD (Multi Application Platform Board) . . . . . . . . . . . . . . . . . . . . . . . . . .	1121
E-DIG-RES (TN800 reserve slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1123
E-DIG-STA (Emulated Digital Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1124
EMG-XFER (Emergency Transfer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1134
EPN-SNTY (PN Sanity Audit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1143
ERR-LOG (Error Log) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1145
ESS (Enterprise Survivable Server) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1146
ETH-PT (Control LAN Ethernet) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1153
ETR-PT (Enhanced Tone Receiver Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1167
EXP-INTF (Expansion Interface Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . .	1176
EXP-PN (Expansion Port Network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1235
EXT-DEV (External device alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1240
EXT-DEV ADMIN? N (External Device Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . .	1243
EXT-DEV ADMIN? Y (External Device Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . .	1246
FIBER-LK (Fiber Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1250
FW-DWNLD (Firmware Download) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1298
GPTD-PT (General-Purpose Tone Detector Port) . . . . . . . . . . . . . . . . . . . . . . . . .	1308
H323-BCH (H.323 B Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1313
H323-SGRP (H.323 Signaling Group). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1315
H323-STN (H.323 IP Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1323
HYB-BD (Hybrid Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1328
HYB-LINE (Hybrid Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1329
INADS (INADS Link). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1351
IPMEDPRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1355
IPMEDPRO (TN2302 IP Media Processor) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1356
IPMEDPRO (TN2602AP IP Media Resource 320) . . . . . . . . . . . . . . . . . . . . . . . .	1380
IPSV-CTL (Ipserver Interface Control). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1405
IP-SVR (IP Server Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1415
ISDN-PLK (ISDN-PRI Signaling Link Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1423
ISDN-SGR (ISDN-PRI Signaling Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1429
ISDN-TRK (DS1 ISDN Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1446
JNL-PRNT (Journal Printer Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1475
LGATE-AJ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1476
LGATE-BD (ISDN-BRI Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1477
LGATE-PT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1478

Issue 1 June 2005 9

Contents
LIC-ERR (License-Error Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1479
LOG-SVN (Login Security Violation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1487
MAINT (PN’s Maintenance Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1490
MAPD-BD (MAPD Interface Circuit Pack TN802) . . . . . . . . . . . . . . . . . . . . . . . . .	1508
MEDPRO (Media Processor MAPD Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . .	1539
MEDPRO-C (Media-Processor Control). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1551
MEDPROPT (TN802/TN2302/TN2602 MED PRO DSP PORT) . . . . . . . . . . . . . . . . .	1553
MET-BD (MET Line Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1560
MET-LINE (MET Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1561
MED-GTWY (MEDIA GATEWAY) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1581
MG-ANA (ANALOG MM711) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1583
MG-ANN (Voice Announcements). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1585
MG-BRI (BRI Trunk Media Module MM720). . . . . . . . . . . . . . . . . . . . . . . . . . . .	1586
MG-DCP (Digital Line Media Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1593
MG-DS1 (DS1 Interface Media Module). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1594
MG-IAMM (Integrated Analog Media Module). . . . . . . . . . . . . . . . . . . . . . . . . . .	1643
MG-ICC (Internal Call Controller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1650
MG-VOIP (MM760 MED PRO DSP PORT) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1651
MIS (Management Information System). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1654
MMI-BD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1655
MMI-LEV (Multimedia Interface Resource Level) . . . . . . . . . . . . . . . . . . . . . . . . .	1666
MMI-PT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1669
MMI-SYNC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1675
MODEM-BD (Modem Pool Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1677
MODEM-PT (Modem Pool Port). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1678
M/T-ANL (Maintenance/Test Analog Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1696
M/T-BD (Maintenance/Test Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1705
M/T-DIG (Maintenance/Test Digital Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1709
M/T-PKT (Maintenance/Test Packet Bus Port) . . . . . . . . . . . . . . . . . . . . . . . . . .	1722
NO-LIC (No License) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1727
NR-CONN (Network-Region Connect) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1731
OPS-LINE (DS1 Off-Premises Station Line). . . . . . . . . . . . . . . . . . . . . . . . . . . .	1736
PDMODULE (Processor Data Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1751
PE-BCHL (PRI Endpoint Port). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1773
PKT-BUS (Packet Bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1790
PKT-INT (Packet Interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1799

10 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

	Contents
PLAT-ALM (Platform Alarms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1838
PMS-LINK (Property Management System Link) . . . . . . . . . . . . . . . . . . . . . . . . .	1839
PMS-PRNT/JNL-PRNT (PMS Printer Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1846
PNC-DUP (PNC Duplication) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1851
POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1869
POW-SUP (power supply). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1881
PPP-PT (Control LAN Packet/Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1893
PRI-CDR (Call Detail Recording Link). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1905
PROC-SAN (Process Sanity Audits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1911
PS-RGEN (Power supply ring generator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1912
RANL-STA (Remote Analog Line (Station) Port) . . . . . . . . . . . . . . . . . . . . . . . . .	1918
RDIG-STA (Remote Digital Station) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1926
REM-OFF (Remote Office) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1940
RING-GEN (Analog Ring Generator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1942
RMB (Remote Maintenance Board) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1949
RMB-REPORT (Remote Maintenance Board - Report) . . . . . . . . . . . . . . . . . . . . .	1950
RMC-ENV (Power/Fan Sensors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1951
SEC-CDR (Call Detail Recording Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1956
SER-BUS (Serial communication bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1957
SIP-BCH (SIP B Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1968
SIP-SGRP (SIP Signaling Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1970
S-SYN-BD (Speech Synthesis Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . .	1978
S-SYN-PT (Speech Synthesis Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1979
SN-CONF (Switch Node Configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	1992
SNC-BD (Switch Node Clock Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2000
SNC-LINK (Switch Node Clock Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2039
SNC-REF (Switch Node Clock Reference) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2043
SNI-BD (SNI Circuit Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2046
SNI-PEER (SNI Peer Link) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2113
SRP-EPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2117
STA-FWDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2118
STRAT-3 (Stratum-3 Clock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2128
SVC-SLOT (Service Slot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2141
SYNC (Port-Network Synchronization) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2143
SYS-LINK (System Links) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2175
SYS-PRNT (System Printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2181

Issue 1 June 2005 11

Contents
SYSTEM (System) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2186
TBRI-BD
(TN2185 ISDN Trunk-Side BRI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2192
TBRI-PT (ISDN Trunk-Side BRI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2200
TBRI-TRK (Trunk-Side ISDN BRI Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2224
TDM-BUS (TDM Bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2237
TDM-CLK (TDM Bus Clock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2252
TDMODULE (Trunk Data Module). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2268
TIE-BD (Tie Trunk Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2269
TIE-DS1 (DS1 Tie Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2270
TBRI-PT (ISDN Trunk-Side BRI Port) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2291
TIE-TRK (Analog Tie Trunk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2302
TIME-DAY (Time of Day) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2326
TONE-BD (Tone-Clock Circuit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2327
TONE-PT (Tone Generator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2353
TR-LN-BD (Trunk Line Board) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2363
TSC-ADM (Administered Temporary
Signaling Connections) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2364
TTR-LEV (TTR Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2370
UDS1-BD (UDS1 Interface Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2374
VAL-BD (Voice Announcements
over LAN Circuit Pack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2477
VAL-PT (Voice Announcements over LAN Packet/Port). . . . . . . . . . . . . . . . . . . . . .		2503
VC-BD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2509
VC-DSPPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2513
VC-LEV (Voice Conditioner DSP Port Level) . . . . . . . . . . . . . . . . . . . . . . . . . . .		2522
VC-SUMPT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		2525
WAE-PORT (Wideband Access Endpoint Port) . . . . . . . . . . . . . . . . . . . . . . . . . .		2531
XXX-BD (Common Port Circuit Pack/Media Module) . . . . . . . . . . . . . . . . . . . . . . .		2539
Index	. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	2557

12 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

About this book

Overview

This document provides procedures to monitor, test, and maintain an Avaya Media Server or Gateway system. It covers many of the faults and troubles that can occur and provides simple procedures to correct them. Simple, traditional troubleshooting methods are sometimes sufficient to locate and clear faults. The traditional methods include substitution, visual inspections, continuity checks, and clarification of operating procedures with end users.

Using this documentation, the Avaya technicians and the technicians of their business partners and customers should be able to follow detailed procedures for:

●Monitoring, testing, and maintaining an Avaya Media Server, Media Gateway, and many other system components.

●Using troubleshooting methods to clear faults.

●Required replacements, visual inspections, continuity checks, and clarifying operating procedures with end users.

Document set

Although this maintenance book is published separately, it is part of a set:

●03-300190 Maintenance Alarms Reference (formerly 555-245-102)

●03-300191 Maintenance Commands Reference (formerly 555-245-101)

●03-300192 Maintenance Procedures Reference (formerly 555-245-103)

Equipment/platforms

This book contains information about the following equipment/platforms

●Avaya S8700/S8710 Media Servers

●Avaya S8500 Media Servers

●Avaya S8300 Media Servers

●Avaya G700/G650/G600/MCC/SCC Media Gateways

Issue 1 June 2005 13

About this book

It does not contain information about

●DEFINITY G3R (see 555-233-117: Maintenance for DEFINITY R Servers or 555-233-142:

Maintenance for Avaya S8700 Media Servers with G600 Media Gateway)

●DEFINITY SI (see 555-233-119: Maintenance for DEFINITY SI Servers or 555-233-143:

Avaya S8700 Media Servers with MCC1/SCC1)

●Avaya S8100 Media Server (see 555-233-123: Maintenance for DEFINITY CSI Servers)

●IBM eServer BladeCenter HS20 Type 8832

●G150/G250/G350 Media Gateways

Structure of book

The following document contains combined Maintenance Alarms information for:

●S8300, S8500, and S8700 media servers

●MCC1, SCC1, and CMC1 media gateways

●G600, G650, and G700 media gateways

The document includes new information developed for Communication Manager Release 2.0, and preexisting or modified information brought together from Release 1.3 maintenance documentation.

This document is the first of three reference documents:

●Maintenance Alarms Reference (555-245-102)

●Maintenance Commands Reference (03-300191)

●Maintenance Procedures (03-300192)

The basis for these reference documents was the Release 1.3 S8700 media server with the MCC1 and SCC1 media gateways maintenance document. To this document were added Release 1.3 maintenance information for the S8300 media server, the G700, G600 and CMC1 media gateways, as well as new material developed for the S8500 media server and G650 media gateway.

In order to present maintenance information from all these sources side-by-side, when it was not clear from a chapter or section title, marking conventions were adopted to delineate material specific to a particular source. The markers act on three levels:

●Chapters or Maintenance Objects (MOs)

●Major and minor sections

●Paragraphs or in-line comments

14 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

Structure of book

Chapters or Maintenance Objects (MOs)

At the Chapter or MO level, bold names of the server(s) or gateway(s) that are represented within the sections to follow are inserted immediately after the Chapter title or MO title. For example, the heading for the SER-BUS (Serial communication bus) MO looks like:

SER-BUS (Serial communication bus)

G650

The G650 after the title indicates that the material in this MO relates to the G650 media gateway.

Major and minor sections

At the Major and minor sections level, a similar bold name along with a ruled line delineates the beginning of a section of material specific to the media server or gateway identified. At the conclusion of the section, another ruled line marks the end of the specific material and a return to common text. For example, a section of material specific to the S8700 or S8500 media server looks like:

S8700 | 8710 / S8500

1.If only 1 analog circuit pack in the system has this problem, replace the circuit pack.

2.If only analog circuit packs on a particular carrier have this error, the ringing generator may not be connected to this carrier.

3.If analog circuit packs on many carriers have this error, it is probably a problem with the ringing generator.

Such sections can occasionally extend for several pages.

Issue 1 June 2005 15

About this book

Paragraphs or in-line comments

At the paragraph level and for comments in-line, the specific media server or gateway is indicated by its bold name, and the parenthetical information follows immediately afterward. For example, a paragraph insert for the S8700 and S8500 media servers might looks like:

1.If the Tone-Clock circuit is a slave clock, then the EI to which it is listening is providing a bad timing source. Follow the diagnostic procedures specified for TDM-CLK Error Code 2305.

2.S8700 | 8710 / S8500: If no problem can be found with the incoming synchronization signal, replace the IPSI or Tone-Clock circuit pack. See Replacing the IPSI or Tone-Clock Circuit Pack on page 2337.

In such cases, it is not necessary to delineate the beginning and end of the material. An example of an in-line comment might look like:

3.Error Type 1: There is a serial number mismatch between the hardware serial number and installed license file (S8700 | 8710 / S8500: there is a serial-number mismatch of the reference IPSI and a subsequent License Error failure. S8300: there is a serial-number mismatch of the G700 motherboard on which the serial number resides and a subsequent License Error failure). This error is caused by the:

●S8700 | 8710 / S8500: Reference IPSI not responding S8300: G700 motherboard not responding

●Expiration of the 10-day timer

The system enters No-License mode.

It is hoped that, by these techniques, material specific to several different sources can be combined and viewed side-by-side without confusion.

Audience

The information in this book is intended for use by:

Avaya technicians, provisioning specialists, business partners, and customers, specifically:

●Trained Avaya technicians

●A maintenance technician dispatched to a customer site in response to a trouble alarm or a user trouble report

●A maintenance technician located at a remote maintenance facility

●The customer’s assigned maintenance technician

The technician is expected to have a knowledge of telecommunications fundamentals and of the particular Avaya Media Server and/or Media Gateway to the extent that the procedures in this book can be performed, in most cases, without assistance.

16 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

Downloading this book and updates from the Web

This book is not intended to solve all levels of troubles. It is limited to troubles that can be solved using:

●The Alarm Log

●The Error Log

●Trouble-clearing procedures

●Maintenance tests

●Traditional troubleshooting methods

If the trouble still has not been resolved, it is the maintenance technician’s responsibility to escalate the problem to a higher level of technical support. Escalation should conform to the procedures in the Technical and Administration Escalation Plan.

Downloading this book and updates from the Web

You can download the latest version of this book from the Avaya Web site. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer.

Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after we publish this book. Therefore, the Avaya Web site might also contain new product information and updates to the information in this book. You can also download these updates from the Avaya Web site.

Downloading this book

To download the latest version of this book:

1.Access the Avaya web site at http://support.avaya.com.

2.At the top center of the page, click Product Documentation.

The system displays the Welcome to Product Documentation page.

3.In the upper-left corner type the 9-digit book number in the Search Support field, and then click Go.

The system displays the Product Documentation Search Results page.

4.Scroll down to find the latest issue number, and then click the book title that is to the right of the latest issue number.

5.On the next page, scroll down and click one of the following options:

●PDF Format to download the book in regular PDF format

●ZIP Format to download the book in zipped PDF format

Issue 1 June 2005 17

About this book

Safety labels and security alert labels

Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage, personal injury, and security problems. This book uses the following safety labels and security alert labels:

! CAUTION:

A caution statement calls attention to a situation that can result in harm to software, loss of data, or an interruption in service.

!WARNING:

A warning statement calls attention to a situation that can result in harm to hardware or equipment.

!DANGER:

A danger statement calls attention to a situation that can result in harm to personnel.

!SECURITY ALERT:

A security alert calls attention to a situation that can increase the potential for unauthorized use of a telecommunications system.

Safety precautions

When performing maintenance or translation procedures on the system, users must observe certain precautions. Observe all caution, warning, and danger admonishments to prevent loss of service, possible equipment damage, and possible personal injury. In addition, the following precautions regarding electromagnetic interference (EMI) and static electricity must be observed:

Electromagnetic interference

This equipment generates, uses, and can radiate radio frequency energy. Electromagnetic fields radiating from the switch may cause noise in the customer’s equipment. If the equipment is not installed and used in accordance with the instruction book, radio interference may result.

!WARNING:

To maintain the EMI integrity of the system, maintenance personnel must ensure that all cabinet panels, covers, and so forth, are firmly secured before leaving the customer’s premises.

18 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

Related resources

Related resources

Table 1: Additional document resources on page 19 lists additional documentation that is available for you, and which has been referenced within this document.

Table 1: Additional document resources
Document	Number
Avaya Enterprise Survivable Servers (ESS) User Guide, 03-300428	03-300428
Hardware Guide for Avaya Communication Manager, 555-245-207	555-245-207
Overview for Avaya Communication Manager, 03-300468	03-300468
Administrator Guide for Avaya Communication Manager, 03-300509	03-300509
Installation and Upgrades for the Avaya G700 Media Gateway Controlled by	555-234-100
an Avaya S8300 Media Server or an Avaya S8700 Media Server,
555-234-100
Maintenance Commands Reference (03-300191)	03-300431
Maintenance Procedures (03-300192)	03-300432
Maintenance for Avaya DEFINITY® Server R, 555-233-117	555-233-117
Avaya P333T User’s Guide	N/A
Avaya S8300 and Avaya S8700 Media Server Library, 555-233-825	555-233-825
EMBEDDED AUDIX System Maintenance, 585-300-110	585-300-110
DEFINITY AUDIX System Release 3.2.4 Maintenance, 585-300-110	585-300-110
AT&T Network and Data Connectivity, 555-025-201	555-025-201
Digital PBX Standards, RS4648	RS4648
User Manual Z3A Asynchronous Data Unit, 555-401-701	555-401-701
DEFINITY® Communications System Generic 1, Generic 2 and Generic 3	555-230-193
V1 and 2 – Integrated Channel Service Unit (CSU) Module Installation and
Operation, 555-230-193
DEFINITY® Communications System Generic 2.2 and Generic 3 V2 DS1/	555-025-107
CEPT1/ISDN-PRI Reference, 555-025-107
DEFINITY® Communications System Generic 1 and Generic 3i Wiring,	555-204-111
555-204-111

1 of 3

Issue 1 June 2005 19

About this book
	Table 1: Additional document resources (continued)
	Document	Number
	Site Preparation, Installation, and Operator’s Manual, 167-405-035	167-405-035
	Maintenance for the Avaya S8700 Media Server with an Avaya SCC1 Media	555-233-143
	Gateway or an Avaya MCC1 Media Gateway, 555-233-143
	Avaya MultiVantage Solutions Installation and Maintenance for Survivable	555-233-121
	Remote EPN, 555-233-121
	Installing the Avaya S8700 Media Server with the Avaya G600 Media	Library CD
	Gateway, the Avaya MCC1 Media Gateway, or the Avaya SCC1 Media
	Gateway (Library CD)
	ATM Installation, Upgrades, and Administration using Avaya Communication	555-233-124
	Manager, 555-233-124
	Administration for Network Connectivity for Avaya Communication Manager,	555-233-504
	555-233-504
	Quick Start for Hardware Installation: Avaya S8700 Series Media Server,	555-245-703
555-245-703
	Installing the Avaya S8700 Media Server with an Avaya G650 Media	555-245-109
	Gateway, 555-245-109
	Installing the S8500 Media Server with the G650 Media Gateway,	555-245-107
555-245-107
	4606 IP Telephone User’s Guide, 555-233-775	555-233-775
	4624 IP Telephone User’s Guide, 555-233-776	555-233-776
	4612 IP Telephone User’s Guide, 555-233-777	555-233-777
	Job Aid: Replacing the Avaya S8710 Media Server, 03-300146	03-300146
	Job Aid: Replacing the Hard Drive in an Avaya S8710 Media Server,	03-300147
	03-300147
	Job Aids for Field Replacements for the Avaya S8700 Series Media Servers,	03-300530
03-300530
	Job Aid: Replacing the Hard Drive in the S8700 Media Server (Pre-R2.0),	555-245-768
	555-245-768
	Job Aid: Replacing the Hard Drive in the S8700 Media Server (R2.x),	555-245-769
555-245-769
	Job Aid: Replacing the S8500 Hard Drive, 555-245-761	555-245-761
	Job Aid: Replacing the S8500 Remote Service Adapter, 555-245-759	555-245-759

2 of 3

20 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

	Technical assistance
Table 1: Additional document resources (continued)
Document		Number
Job Aid: Repacking the S8500 Dual Network Interface, 555-245-760		555-245-760
Job Aid: Replacing the G700 Media Gateway, 555-245-752	555-245-752
		3 of 3

Technical assistance

Avaya provides the following resources for technical assistance.

Within the United States

For help with:

●Feature Administration and system applications, call Avaya Technical Consulting Support at 1-800-225-7585

●Maintenance and repair, call the Avaya National Customer Care Support Line at 1-800-242-2121

●Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353

International

For all international resources, contact your local Avaya authorized dealer for additional help.

Trademarks

All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Issue 1 June 2005 21

About this book

Sending us comments

Avaya welcomes your comments about this book. To reach us by:

●Mail, send your comments to:

Avaya Inc.

Product Documentation Group Room B3-H13

1300 W. 120th Avenue Westminster, CO 80234 USA

●E-mail, send your comments to: [e-mail]

●Fax, send your comments to: 1-303-538-1741

Ensure that you mention the name and number of this book.

How to use this Document

Most maintenance sessions involve analyzing the Alarm and Error Logs to diagnose a trouble source and replacing a component such as a circuit pack or media module. The information in Chapter 5: Communication Manager Maintenance-Object Repair Procedures of this reference will generally suffice to address these needs. Certain complex elements of the system require a more comprehensive approach. Special procedures for these elements appear in Chapter

4: General troubleshooting of Maintenance Procedures (03-300192).

Note:

This document is designed to be read online and in paper format. Because of the large volume of information, additional cross-references have been added to make it easier to locate information when using the manual online.

22 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

Organization

Organization

Chapter 1: Server Alarms, contains information on alarms generated on various platforms, including the S8300, S8500, and S8700 media server. These alarms cover such categories as process watchdog, environmental, login, translation monitoring, and power supply alarms. Alarm identifications, levels, and resolutions are given.

Chapter 2: Denial Events, contains information about denial events that are generated by Avaya Communication Manager. Denial events are displayed via the Events Report (display events screen) of Avaya Communication Manager.

Chapter 3: LEDs, contains information on the definition and interpretation of LED indicators to be found on various system components, including servers, gateways, circuit packs, and media modules.

Chapter 4: G700 Media Gateway Traps, contains information on traps that can occur on media gateways. Trap identifications, alarm levels, trap descriptions, and recommended resolutions are given.

Chapter 5: Communication Manager Maintenance-Object Repair Procedures, contains specific troubleshooting and repair instructions for every component in the system. The maintenance objects are listed alphabetically by name as they appear in the Alarm and Error Logs. Under each maintenance object appears a description of the object’s function, tables for interpreting alarm and error logs, and instructions on how to use tests, commands, and replacements to resolve associated problems.

Issue 1 June 2005 23

About this book

Conventions used in this document

Table 2: Typography used in this book on page 24 lists the typographic conventions in this document.

Table 2: Typography used in this book

To represent . . .	This typeface and syntax	For example, . . .
	are shown as . . .
SAT commands	● Bold for literals	refresh ip-route [all | location]
	● Bold italic for variables
	● Square brackets [ ]
	around optional
	parameters
	● “|” between exclusive
	choices
SAT screen input	● Bold for input	Set the Save Translation
and output	● Constant width for	field to daily.
		The message Command
	output (screen
		successfully completed
	displays and	should appear.
	messages)

Linux commands ● Constant-width bold for literals

●Constant-width bold italics for variables

●Square brackets [] around optional arguments

●“Or” sign | between exclusive choices

Linux output

Constant width

testmodem [-s] | [-t arg]

Linux returns the message almdisplay 4: Unable to connect to MultiVantage.

1 of 2

24 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

		Conventions used in this document
Table 2: Typography used in this book (continued)
To represent . . .	This typeface and syntax	For example, . . .
	are shown as . . .
Web interface	● Bold for menu	Select Alarms and
	selections, tabs,	Notification, the appropriate
	buttons, and field	alarm, and then click Clear.
		Select Diagnostics > View
	names
		System Logs, then click
	● Right arrow > to
		Watchdog Logs.
	separate a sequence
	of menu selections
Keys	Special font for keyboard	Press Tab.
	keys and SAT screen	Click Next Page.
	clickable buttons
		2 of 2

Other conventions used in this book:

●Physical dimensions are in English [Foot Pound Second (FPS)] units, followed by metric [Centimeter Gram Second) (CGS)] units in parentheses.

Wire-gauge measurements are in AWG, followed by the diameter in millimeters in parentheses.

●Circuit-pack codes (such as TN790B or TN2182B) are shown with the minimum acceptable alphabetic suffix (like the “B” in the code TN2182B).

Generally, an alphabetic suffix higher than that shown is also acceptable. However, not every vintage of either the minimum suffix or a higher suffix code is necessarily acceptable.

Issue 1 June 2005 25

About this book

Useful terms

Table 3: Terminology summary on page 26 summarizes some of the terms used in this book and relates them to former terminology.

Table 3: Terminology summary

Present Terminology	Former Terminology
Communication Manager	MultiVantage
	Avaya Call Processing
S8300 Media Server	ICC, Internal Call Controller
S8700 Media Server (or	ECC, External Call Controller
non-co-resident S8300)
MGP, Media Gateway Processor	860T Processor
Layer 2 Switching Processor	P330 Stack Processor
	Cajun Stack Processor
	i960 Processor

26 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

Chapter 1: Server Alarms

S8700 | 8710 / S8500 / S8300

This chapter provides background information on server alarming. For detailed information on G700 Media Gateway Traps, refer to Chapter 4: G700 Media Gateway Traps.

Introduction

During normal operations, software or firmware may detect error conditions pertaining to specific Maintenance Objects (MOs) or other subsystems. The system automatically attempts either to fix or circumvent these problems. Errors are detected in two ways:

●Firmware on the component during ongoing operations

●A “periodic test” or a “scheduled test” started by software

The technician can run tests on demand that are generally more comprehensive (and potentially disruptive) than are the "scheduled tests".

When an error is detected, the maintenance software puts the error in the Error Log and increments the error counter for that error. When an error counter is “active” (greater than 0), there is a maintenance record for the MO. If a hardware component incurs too many errors, an alarm is raised.

Alarms on the Linux media servers can occur in several areas:

●Media Modules, Media Servers, the Media Gateway Processor, and the Layer 2 Switching Processor are all capable of detecting internal failures and generating traps and alarms.

●Media gateways, such as the G700, detect faults and alert the Media Server; the Media Server then raises an alarm, and sends the alarm to an appropriate network management site.

●Communication Manager alarms reflect health status of network elements such as media gateways, circuit packs, media modules, and their associated links, ports, and trunks.

●Messaging alarms provide health status of embedded or external messaging systems. Alarms may be viewed using the following:

●Maintenance Web Interface

Provides alarms information related to Communication Manager, the media server, and messaging.

Issue 1 June 2005 27

Server Alarms

Note:

For non-Communication Manager alarms, use the Web Page header "Alarms and Notification" and "Diagnostics: View System Log". Choose the appropriate heading and, if necessary, call Avaya support.

●Media Server bash shell

Provides alarms information related to Communication Manager, the media server, and messaging.

●Media Server SAT CLI

Provides alarms information related to Communication Manager.

●MGP CLI (on the G700 Media Gateway)

Provides alarms and traps information related to the G700 platform and its subsystems.

●Layer 2 Switching Processor CLI (on the G700 Media gateway) Provides information related to the media gateway stack.

Information related to Communication Manager, the media server, and messaging alarms can be displayed using either the Maintenance Web Interface or the media server bash shell; however, this document (Maintenance Alarms Reference (555-245-102)) provides maintenance information only for Communication Manager (Chapter 5: Communication Manager Maintenance-Object Repair Procedures)and media server alarms (Chapter 1: Server Alarms). For messaging alarms and repair procedures, refer to the appropriate documentation for your messaging system.

Alarm Classifications

Alarms are classified depending on their effect on system operation:

●MAJOR alarms identify failures that cause a critical degradation of service. These alarms require immediate attention.

●MINOR alarms identify failures that cause some service degradation but that do not render a crucial portion of the system inoperable. Minor alarms require attention. However, typically a minor alarm affects only a few trunks, stations, or a single feature.

●WARNING alarms identify failures that cause no significant degradation of service or equipment failures external to the switch. These failures are not reported to INADS or to the attendant console.

●ON-BOARD problems originate in the circuitry on the alarmed Media Module.

●OFF-BOARD problems originate in a process or component that is external to the Media Module.

28 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

Background Terms

Background Terms

Table 4: Alarming Background Terms on page 29 gives a useful explanation of terms.

Table 4: Alarming Background Terms

Term	Explanation
TRAP	A trap is an event notification that is sent to the SNMP trap manager and
	received from the Media Gateway Processor, Layer 2 Switching Processor,
	or RTCP Monitor (Avaya VisAbility).
ALARM	Some traps are determined to be an alarm. If determined to be an alarm they
	are sent to an appropriate alarm management site, such as INADS.
INADS	Initialization and Administration System, a software tool used by Avaya
	services personnel to initialize, administer, and troubleshoot customer
	communications systems remotely.
SNMP	Simple Network Management Protocol, the industry standard protocol
	governing network management and the monitoring of network devices and
	their functions.
RTCP	Real Time Control Protocol, contained in IETF RFC 1889.
ISM	Intelligent Site Manager, a VPN gateway on the customer’s LAN that
	provides a means for services personnel to access the customer’s LAN in a
	secure manner via the Internet.
VPN	Virtual Private Network, a private data network that makes use of the public
	telecommunication infrastructure, maintaining privacy through the use of a
	tunneling protocol and security procedures.

Issue 1 June 2005 29

Server Alarms

Alarm-Related LEDs

Table 5: Alarm-Related LEDs on page 30 shows alarm-related LEDs on the faceplate of the G700 or on an attendant console, and shows how certain LEDs reflect specific alarm situations.

Table 5: Alarm-Related LEDs

LED	Location	Alarm-Related Cause
ALARM LED	Attendant Console	The system alarm causes the attendant console ALARM
		LED to light.
ACK LED	Attendant Console	The ACK LED on the attendant console reflects the state
		of acknowledgement of the alarm report from INADS.
		However, this is only possible for S8700-based Media
		Servers.
RED ALM or	LED Panel of G700	The RED ALM or ALARM LED indicates the "health" of
ALARM LED	Media Gateway	the G700 by lighting when there are impaired functions
		of the Media Gateway Processor, Layer 2 Switching
		Processor, or VOIP engine. It lights, for example, when
		the power supply voltage is out of bounds, if the G700
		cannot locate a Media Servers, or when the unit is
		overheating. It also indicates when the system is in
		Power-up mode, or when a Media Module is resetting.

Alarm Content

Alarms logged by Communication Manager are stored in an alarm log. All alarms include a date and time stamp that reflects the date and time of the sending device. The alarm contains:

●Device type

●Component type

●Device name

●Current ip address

●Additional information necessary for identification of alarm origination

●Severity level to indicate the priority of the alarm

Alarms originating in a specific media server, such as an S8300, have a prefix denoting that of an S8300.

30 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers