1400 Release 4 Service Pack 3 Readme - (September 15, 2013)
1400 Series Digital Deskphone Release 4 Service Pack 3 Readme
This is the Readme file for Release 4 Service Pack 3 (Alias Release 36, Vintage 5) of the Avaya 1400 Series Digital Deskphone software.
The 1408 and 1416 telephones can be upgraded via Avaya Aura™ Communication Manager Release 5.2.1 or later.
The reason for Service Pack 3 for Release 4 is an accumulative release that contains fixes from all prior releases.
Fixes Resolved in 1400 Release 4 Service Pack 3
# MR |
Description |
1wi01089696 1416 upgrade occasionally fail during bulk download.
2wi01058439 Cannot change language to Japanese, Korean, and the language between Espanola and
|
|
Cyrillic language option |
3 |
wi01010674 |
1408 Low Receive volume and Volume Fluctuation on Internal and External Calls on |
|
|
Speakerphone |
4 |
wi01027819 |
140816 have not implemented Touch Tone Admin 80 07 behavior to match 54xx and 95xx |
|
|
phones - DTMF is generated in band to IP Office. |
5 |
wi01024286 |
SAVI office sometimes doesn’t go off-hook and on-hook by pressing headset button on |
|
|
phone. |
6 |
wi01024283 |
Users should hear only the minimum amount of DTMF signaling, it would be better if the |
|
|
control tones were only outputted when the command to change state comes from the |
|
|
phone. |
|
|
In active, while changing the audio path from headset to handset, phone does not send |
7 |
wi01024279 |
|
|
|
inactive command to handset |
8 |
wi01033144 |
In a particular scenario Phone does not play the incoming alert through Plantronics |
|
|
headset. |
9wi01004868 14xx w/BM32 not recording all call logs on bridge appearance
10wi01029921 1416 Display Issue - Kana font incorrect
11wi01033128 Phone does not play the error tone while user selects the “Applications” option
12wi00901602 Top Level item 'Screen /Sounds' is displaying extra character in Avaya Menu button.
13wi00901673 Extra character in Avaya Menu- ‘Screen/Sounds’. Phone does not Show Screen/Sounds in
A-menu.
14 wi01032715 The name of the called party number (internal extension) is not logged in the outgoing call log
15wi00901261 Phone does not generate confirmation tone after saving any Settings.
16wi01044752 Font Mismatch issue reported during 14xx Alpha trial
17wi01044753 Katakana IssueJapan Bell System 24 Kana character incorrect
18wi01068442 1408/1416 - with French language cannot add new contact by phone if Name contains the
digit 3
19wi01057124 Call log not recorded on 2nd call appearance
20wi01009376 14xx Missing Entries in Call Log After 100th Call are Logged
21wi01032715 The name of the called party number (internal extension) is not logged in the outgoing call
log
Copyright Avaya 2013 All rights reserved Page 1 of 7
1400 Release 4 Service Pack 3 Readme - (September 15, 2013)
Known issues in 1408 and 1416 Release 4 Service Pack 3
When using the wireless headset, the electronic switch hook will not work to answer a call. Therefore, as a workaround use the headset button on the phone to answer a call.
Firmware Release Package
The files included in this release must be loaded into Avaya Aura™ Communication Manager to be available for downloading to 1400 Series Digital Desk phones. Refer to Administering Avaya Aura™ Communication Manager (03-300509), Chapter 6, Managing Telephones for details on switch administration procedures. This document is available at:
http://support.avaya.com/css/P8/documents/1001716582
Additional documentation and user guides for the 1400 Series Digital Desk phone can be located on http://support.avaya.com/products/P0601/1400-series-digital-deskphones/
Note: Some sets ordered will contain non-GA CM software and the phone application must be upgraded for proper operation.
Release 4 Service Pack 3 package contains all the files necessary to upgrade Avaya 1400 Series Digital Desk phones. These files are outlined below:
o |
Application Code: |
1400R36.bin |
o |
Language File: |
lng_R10_v11_Pack01.bin |
oFont files:
Simplified Chinese: fnt_R02_v01_GB.bin
Traditional Chinese: fnt_R02_v01_Big5.bin
|
Japanese: |
fnt_R02_v01_JIS.bin |
|
Korean: |
fnt_R02_v01_KSC.bin |
In support of Simplified Chinese, Traditional Chinese, Japanese and Korean, the respective font file must be downloaded also. NOTE: The font and language files have not altered since Release 4 SP1.
After successful upgrade, the phone menu should show the following:
1408(1416) |
Rel[36.0] |
SW vintage |
[05] |
Bootloader |
U[25]P[00] |
Lng |
lng_R10_v11_Pack01 |
Fnt1 |
fnt_R02_v01_<installed font file> |
COMMUNICATION MANAGER (CM) COMPATIBILITY:
The 1400 IP phones are supported on Communication Manager 5.2.1 and higher. The 1416 and 1408 are aliased as 2420 and 2410, respectively on CM 5.2.1 and they are natively supported on CM 6.0 and later.
Copyright Avaya 2013 All rights reserved Page 2 of 7
1400 Release 4 Service Pack 3 Readme - (September 15, 2013)
IP OFFICE (IPO) COMPATIBILITY:
The 1400 IP phones are supported on IPO 6.0 and later. Please consult the IP Office Technical Bulletins for the details of specific IP Office software compatibility.
Copyright Avaya 2013 All rights reserved Page 3 of 7